Purchased this headlamp, never taken it afield because the headlamp will not recharge charge with their provided cord. In the process of sending it back.... teed-off !
UPDATE: Peax customer service made it right, sending me a new replacement battery. Due to demands, took a few days to get thru customer emails. Many Thanks to Peax' Blake Bishop for following up. I ordered the Peax headlamp on September 4, 2024. Upon arrival, Tested fine. on October 3rd, tested again and to charge for my upcoming late October hunting trip. The battery is dead. Tested with voltmeter to be sure, yep dead battery. Used a 3200mah battery from my camera gear and the headlamp works fine. My emails (5) to Peax Equipment Company customer service have gone ignored, requesting a new battery be sent for replacement. This is NOT GOOD! ?!!-HELP?-!!
I bought a peax headlamp and had to send it back because the charger wouldn't fit. I spent $11.60 to return the headlamp and "customer service" is telling me they cant refund what i spent on the return shipping but they can give me a "spoon, beenie or shirt". Why would i want anything with the company logo when what i bought didn't work! Stay away from this company!
Awesome headlamp, only wish it had a direct to red light option.
Awesome headlamp. Love mine but might need the newer version now😄
can we please get a direct to red light option?
how many lumens is the red light mode on max brightness?
Purchased this headlamp, never taken it afield because the headlamp will not recharge charge with their provided cord. In the process of sending it back.... teed-off !
UPDATE: Peax customer service made it right, sending me a new replacement battery. Due to demands, took a few days to get thru customer emails. Many Thanks to Peax' Blake Bishop for following up.
I ordered the Peax headlamp on September 4, 2024. Upon arrival, Tested fine. on October 3rd, tested again and to charge for my upcoming late October hunting trip. The battery is dead. Tested with voltmeter to be sure, yep dead battery. Used a 3200mah battery from my camera gear and the headlamp works fine.
My emails (5) to Peax Equipment Company customer service have gone ignored, requesting a new battery be sent for replacement. This is NOT GOOD!
?!!-HELP?-!!
I bought a peax headlamp and had to send it back because the charger wouldn't fit. I spent $11.60 to return the headlamp and "customer service" is telling me they cant refund what i spent on the return shipping but they can give me a "spoon, beenie or shirt". Why would i want anything with the company logo when what i bought didn't work! Stay away from this company!