I feel for you. I was an electronics tech in the 80s and 90s and I cannot even begin to tell you how many pieces of equipment are damaged by so called "expert" repair personnel. Look if you are not comfortable working on a particular piece of equipment, do not attempt any further to repair it, close it up, and tell the customer: "I apologize, but due to unforseen issues, I cannot repair this item". It's that simple!!! The person who CAN repair it, won't have to charge as much and doesn't have to be burdened with the damage someone else caused. And the person who matters most (customer) will feel more at ease knowing their item was fixed and will refer you more to their friends and relatives. It helps!!
I agree mate, there's absolutely nothing wrong with simply saying "it's out of my depth, sorry", absolutely no shame in not knowing something. No one knows everything at the end of the day and it doesn't hurt to admit that
@@memermetalthemiddleagedaut99 Exactly you can look at electronics and find out a lot of information without breaking anything. There are a ton of offline tests we can do so it makes you wonder what the hell these people are doing.
In my experience, citing "unforeseen issues" only make things worse, because it tends to make the customer suspicious about the real reason of the refusal. To me, the truth, documented truth, works best, I record and photograph as much as possible, and when a previously damaged device comes to my shop, I inform the customer and depending on his response, I decide if I'm working on the repair or not. Sometimes it's not another shop the culprit, but the customer himself.
Amazing repair mate love watching these videos. I wouldn’t be terrified to even attempt a console repair but love watching these man keep up the great work man
in electronics field for forty years now and just retired. Excellent repair. Nice and clean. USB 3 ports are also a failure nightmare as well. So may traces I have had to recreate in the past. Well done.
Cheers mate. Yeah I ended up buying a whole bag full of usb 3.0 ports for the ps5 because they're common failures, they're a pain in the backside too with how they're designed with filters and small 201 caps right next to the through hole pins so as soon as you use a solder sucker they disappear lol
Mate i have no tech knowledge but I am very impressed with your skills wish you where here in Australia i then would no where to send something to get repaired properly take care Paul
I did the same type of repair job on a PS4's power socket. The socket came clean away when the cable was being gently removed. A job well done there, m8ty
Your awesome it's hard to find a good technician I can fix some stuff but looking into learning more about this stuff and ideas what would be good to start off with
Once again, your port replacement is clean and looks 100% pro. In case people are wondering WHY certain caps can be removed with no effect , it's due to them only being a filter, pulling stray noise off a trace/pin and sending it to ground.
Thanks for the reply. About small components, I can't remember any monthly period that I haven't blown off a surface mount but for 40 years it's only 480 items. Not so bad in the grand scale of time, just infuriating.
Haha cheers mate, I left that pretty much real time just to show how quick it can be. Personally I do them quicker when I'm not filming, generally from start to finish it's 25 mins for me on a ps5, but that's including disassembly and reassembly lol
29:42 It's a fan connector with lots of space around. I would be surprised if that matters. Your result might mechanical more stable than it was when it came from the factory.
It’s staggering the amount of PS5 console’s we’ve seen you repair, i’m getting a bit worried now. I’ve got the Series X as well but barely ever see you getting them in to fix, it’s always PS5’s and to think how hard it was to get too! Any tips or suggestions on ways to look after it/maintain it any better? Or any settings that need to be changed? I bought a cover for both and always cover them up after use so that no dust, smoke that leads to even more dust gets into them. Oh and lastly great content! Least i know where to go if anything ever happens to either console 👍
Can't watch the live stream but can't wait for the edited video. Edit: Damnit Didn't realize it was a prerecorded video, could have watched on my phone while at the in-laws. Gonna watch on the big screen when home.
There is a good reason to use low-melt solder on the port connections first, and that's because those nearby components can also fall off when the board reaches melting temperature for the unleaded. It's not the only reason, but it should be compelling enough. I'm not saying it will happen, but it's an unnecessary risk. And it's not like a roll of solder is that expensive.
just been trying to find one of these headers , anychane of a link to somewhere other than china i can get "one" or maybe 5? and not a job lot of ali express, think it a PH2.0 2mm but just cant find the correct ones with the anchor points THANX (needed for a ps3 BTW presume there the same as ps4 ps5)
Quick one buds on the Xbox one s hdmi ic can cause beep on beep off correct? And if I remove that ic and that is the problem then the console should go white light as the short is renowned correct? Please help thxs
I had the captions on as i watched this after everyone went to bed so couldnt have volume. The captions had diode mode for the multimeter come up as “dialed mould”. Captions sometimes, eh??
Almost out of Amtech flux over here. Taking your recommendation and just ordered some of the Kingbo flux from aliexpress to see how it performs compared. For $6CAD, I'm willing to risk it.
@TheCod3r .... I Have A Switch Lite ... No Power Thought It Might Of Been The Charger So Bought A Official Nintendo One And Still No Power ... how do i get it booked in for you to fix and possibly make a vid out of ??
27:34 If I would have been put in the situation to do this repair, without watching this video first, I would have tried to recreate the traces copper-tape (has conductive adhesive), and making a final connection between the old and new pad with solder. Probably overestimate the size of these pads, tho. Or underestimating the size of the wire. My idea is undoubtedly more expensive, takes longer, and relies on that glue doesn't fail, but might add a tat less height and maybe allows a bit more power through. Advantages which are so minor that they aren't worth the additional time and failure points. Have a device with failed traces* I push forward to fix for quite some time *=lots of daughter boards, the manufacture thought a good idea to solder together for also a mechanical link. It wasn't. Device fell from hip height, it ripped all connections off.
I'm not a repair technician. But i'm an electronics hobbyist. I sometimes watch this kind of videos for improving my soldering skills. And I almost always learn something new (i trying to see video's from different repair technicians.) I personally like the solder wick for the ground pads. I will try it on some of my scrap pcb's with design errors 🙁. But there is something i don't understand. If u are trying to replace the hdmi port, I assume u have the soldering tools. So why you cant fix the ripped off connector? in my opinion u shouldn't try to do the regular hdmi port replacement anyways or am i wrong ?
U should get pcbs made up to repair these issue areas instead of messing with solder mask and jumper wires Also I would investigate using a well designed ouctpus tester for testing these boards Be able to tell many faults and degree of fault with simple picture on scope 👌 😎 Used in manufacturing of gear 2 Probably also help to make a special psu to bypass the mb regulators so u can power all the rails individually and current measure n limit flow n such Also best to cut floppy tracks with knife sos don't lift up more track
using lead free solder is illegal in the EU if you or the owner of the ps5 intends to sell it on, the documentation that comes with the ps5 indicates that the device is rohs compliant, leaded solder breaks this compliance
You could do better mate.. Why extend braid over traces Lower left bottom.. Far easier to use track pad replacement strips and bond power port to board safer?
Yeah I've tried them mate, but honestly I'm not a fan of how they leave shrapnel all over the board (fibreglass which breaks off and ends up all over the board I mean)
Hiya mate if you could be so kind to give me some advice I’d really appreciate it, or anyone else. I’ve been at this for a couple of days now, PS4, BLOD, I’ve tried reflowing the APU which did give it life until attempting to load up a game when set up. Now we’re back to square one. BLOD. However when it does this, I notice most of the RAM chips heat up considerably and what doesn’t help is the fan spins, but never ramps the speed up. Im stuck what to do, do you reckon all or a lot of the ram chips are faulty or the APU has died to death or needs reballing?
To be honest it sounds like it needs a reball mate. The issue sounds like a contact issue and if a reflow doesn't work it very likely needs a reball to get it going again
@@makeitfixitwingit8156 ah right, sorry yeah thats going to be a problem. If you've used a hot air gun to reflow it you've likely killed the APU. The chip is too big to reflow using hot air
@@makeitfixitwingit8156 unfortunately not mate. The chip is too big to transfer enough heat quickly enough to be able to reflow it without overheating parts of the APU. The IR heater distributes the heat evenly but it also pre heats the board first too and holds the board temperature steady
Not very professional Phil. You soldered a Fan connector that draws a couple of amps to 3 little wires. You didn't take into account current flow thru those connections at all, not even the ground pin which you could have soldered any ware.
I've seen a few of these repairs on different channels and have wondered the same thing. Maybe it is sufficient for a clean console, but I can imagine this being an issue when dusty and the fan working much harder.
So annoying to see things destroyed like this, especially from someone claiming to be knowledgeable. It's a rookie mistake to damage something when taking it apart, no pride in some people's work. Well done on fixing it for the customer.
ya I'm left handed to sometimes I think its a curse because everything is setup or made for right handed people while us left handed people must figure out the best way to approach if not we become our worst enemy 😕 🤣
Sorry dude but you cant call technician a guy that cant repair something as simple as few traces that they themselves break. I had this kind of fails from other "techs" on my shop regularly, and as much i hate to work others mess. Its the best thing for you. Cuz its how people realize who are the top dogs not to mention you gain a client and their recomendations
Simply don’t go to any franchise for your device that need more advanced repair. They are paid minimal wage and not trained properly for the job. Only independent shop who cares about getting your repair done is reliable for advanced level repair.
It’s people watching it on UA-cam that don’t naturally have this as a skill. Some people just cannot grasp repairing devices to a high standard and don’t admit to their mistakes, it takes years of experience. Think it’s easy ? Think a f’n again!
I fail to see how folks can even damage an HDMI port, Are PS5 owners ramped up on monster energy drinks taking they're consoles to mates and just ramming in the cables........."GOTTA GET PLAYING!!!" cookie monster style or something??
Say old chap, if you ran your finger on my blade without pulling straight sideways, with my corse and light grained whetstone even if as gentle as you could it would slice you finger to the bone. You pulled your finger down the direction of cut which you would never do with my blade, just saying.
Majority of ps5 must be when it falls over because the budget stands to me it's a stupid console it's shert the form factors shert and the budget stands must smaller than the ugly ass form factor because I've seen so many ps5 all with the same problems
I feel for you. I was an electronics tech in the 80s and 90s and I cannot even begin to tell you how many pieces of equipment are damaged by so called "expert" repair personnel. Look if you are not comfortable working on a particular piece of equipment, do not attempt any further to repair it, close it up, and tell the customer: "I apologize, but due to unforseen issues, I cannot repair this item". It's that simple!!!
The person who CAN repair it, won't have to charge as much and doesn't have to be burdened with the damage someone else caused. And the person who matters most (customer) will feel more at ease knowing their item was fixed and will refer you more to their friends and relatives. It helps!!
I agree mate, there's absolutely nothing wrong with simply saying "it's out of my depth, sorry", absolutely no shame in not knowing something. No one knows everything at the end of the day and it doesn't hurt to admit that
exactly what I do, I'll give it a go but the moment things start looking like I may do damage I'll stop, some people need to realise their limitations
@@memermetalthemiddleagedaut99 Exactly you can look at electronics and find out a lot of information without breaking anything. There are a ton of offline tests we can do so it makes you wonder what the hell these people are doing.
In my experience, citing "unforeseen issues" only make things worse, because it tends to make the customer suspicious about the real reason of the refusal. To me, the truth, documented truth, works best, I record and photograph as much as possible, and when a previously damaged device comes to my shop, I inform the customer and depending on his response, I decide if I'm working on the repair or not. Sometimes it's not another shop the culprit, but the customer himself.
It’s amazing to me how some people call themselves an “expert” in repairs and then go and damage the job if you can’t do it don’t claim you can.
You'd be surprised (or not) with how many times I've seen ripped pads from UbreakIfix, among other scam artists in my area/country.
Yeah this guy damages consoles just to make videos
using solder wick as pads is genius
I never had a thought about this
Cheers mate, it does work really really well. Sometimes I'll use .8mm wick though, it just depends on the size of the pad
Great video, love how you go into every detail in at every step. Very informative
Nice repair work Phil, neat and more importantly, secure.
I love your new filming gear and set!! great job!
Amazing repair mate love watching these videos. I wouldn’t be terrified to even attempt a console repair but love watching these man keep up the great work man
Wow , there are some shoddy repair guys out there . Great video buddy 👌👌
Excellent repair and can’t believe some people call themselves experts in that field “ complete jokes “.
Keep up the awesome work 👍
Hi Phil that is really good way to solve the ground pads. Good work mate.
Nice job, seen a few of your videos and i really enjoy them and find them really intresting, keep up the good work
❤❤❤ This videos are pure love towards repairing the ps5. Thank you for sharing your wisdom with the rest of the world. Thank you so much.
Great fix and video, like your new work area, seems a chilled out place to work 👍
You're not a technician, you're an artist.
AS ALWAYS YOU MAKE IT LOOK EASY love ya work there
I know for u it’s easy but your work is the best I have seen great job man 👊🏾
a fantasic watch once again-fantastic content-keep it up!
in electronics field for forty years now and just retired. Excellent repair. Nice and clean. USB 3 ports are also a failure nightmare as well. So may traces I have had to recreate in the past. Well done.
Cheers mate. Yeah I ended up buying a whole bag full of usb 3.0 ports for the ps5 because they're common failures, they're a pain in the backside too with how they're designed with filters and small 201 caps right next to the through hole pins so as soon as you use a solder sucker they disappear lol
excellent work! keep it coming😁
Phil always does a great job all the time great fix once again.
Hi Phil, as always great video. I tried to replace hdmi port on PS5 as you show and it's so effective, thanks a lot for the trick !
Wow first video I watch on this channel and I learned about using wick as anchor points and taking good jumper wire from microwaves, subbed 👌🏼
Hey coder awesome repair saving the world from bad techs keep it up 😁👌
great fix, easy when you think about it. Love your work mate.
Thanks mate, yeah this one was nice and simple
Great repair 👍
Mate i have no tech knowledge but I am very impressed with your skills wish you where here in Australia i then would no where to send something to get repaired properly take care Paul
Hey TheHord3r! Love your videos!
Haha thanks buddy
I did the same type of repair job on a PS4's power socket. The socket came clean away when the cable was being gently removed. A job well done there, m8ty
really enjoyed this video. in a weird way i found it relaxing as well. lol...👌👌🙌
30:28 Fanspin. Louis Rossmann would be so proud.
Great job
Brilliant job 👏 👍 🙌
One of the most clean HDMI port replacing
Your awesome it's hard to find a good technician I can fix some stuff but looking into learning more about this stuff and ideas what would be good to start off with
Thanks mate. All it takes is practice though:)
Once again, your port replacement is clean and looks 100% pro. In case people are wondering WHY certain caps can be removed with no effect , it's due to them only being a filter, pulling stray noise off a trace/pin and sending it to ground.
Thank you mate, I do try lol. Yes you're absolutely right, and that line will have plenty more caps nearby doing the same job too
Thanks for the reply. About small components, I can't remember any monthly period that I haven't blown off a surface mount but for 40 years it's only 480 items. Not so bad in the grand scale of time, just infuriating.
that hdmi port change was the quickest ive ever seen!.. ya can tell youve done a few in ya time!
Haha cheers mate, I left that pretty much real time just to show how quick it can be. Personally I do them quicker when I'm not filming, generally from start to finish it's 25 mins for me on a ps5, but that's including disassembly and reassembly lol
29:42 It's a fan connector with lots of space around. I would be surprised if that matters. Your result might mechanical more stable than it was when it came from the factory.
If it’s a repair shop, the best thing you could do is ask the customer to leave a review on their shop. Good work on the repair.
Good job m8
It’s staggering the amount of PS5 console’s we’ve seen you repair, i’m getting a bit worried now.
I’ve got the Series X as well but barely ever see you getting them in to fix, it’s always PS5’s and to think how hard it was to get too!
Any tips or suggestions on ways to look after it/maintain it any better? Or any settings that need to be changed?
I bought a cover for both and always cover them up after use so that no dust, smoke that leads to even more dust gets into them.
Oh and lastly great content! Least i know where to go if anything ever happens to either console 👍
gooooood techniccc phill god bless you
Can't watch the live stream but can't wait for the edited video.
Edit: Damnit
Didn't realize it was a prerecorded video, could have watched on my phone while at the in-laws.
Gonna watch on the big screen when home.
Haha all good buddy, thanks very much, I appreciate you watching either way
FAN-tastic job! 😁👏
Awesome!
There is a good reason to use low-melt solder on the port connections first, and that's because those nearby components can also fall off when the board reaches melting temperature for the unleaded. It's not the only reason, but it should be compelling enough.
I'm not saying it will happen, but it's an unnecessary risk. And it's not like a roll of solder is that expensive.
Hey bud, can you recommend any practice kits and starter kits for someone wanting to practice, before stepping up to some more advanced things.
Hi I have a variable heat soldering iron but what is the best setting
just been trying to find one of these headers , anychane of a link to somewhere other than china i can get "one" or maybe 5? and not a job lot of ali express, think it a PH2.0 2mm but just cant find the correct ones with the anchor points THANX (needed for a ps3 BTW presume there the same as ps4 ps5)
Subbed today friend ,your explanations of what's going on is top notch now .thankyou
Quick one buds on the Xbox one s hdmi ic can cause beep on beep off correct? And if I remove that ic and that is the problem then the console should go white light as the short is renowned correct? Please help thxs
Creative solution to the knackered traces. Do you send the owners links to 'their' videos so that they can see what was done?
I had the captions on as i watched this after everyone went to bed so couldnt have volume. The captions had diode mode for the multimeter come up as “dialed mould”. Captions sometimes, eh??
Better than factory!
Wrong channel
Lol. He use a Nortrich fix technique. So yeah better than factory 🙂
Lol Ray sorry mate, the wick technique is mine, I was the first to use that technique 🤣
Almost out of Amtech flux over here. Taking your recommendation and just ordered some of the Kingbo flux from aliexpress to see how it performs compared. For $6CAD, I'm willing to risk it.
@TheCod3r .... I Have A Switch Lite ... No Power Thought It Might Of Been The Charger So Bought A Official Nintendo One And Still No Power ... how do i get it booked in for you to fix and possibly make a vid out of ??
27:34 If I would have been put in the situation to do this repair, without watching this video first, I would have tried to recreate the traces copper-tape (has conductive adhesive), and making a final connection between the old and new pad with solder. Probably overestimate the size of these pads, tho. Or underestimating the size of the wire.
My idea is undoubtedly more expensive, takes longer, and relies on that glue doesn't fail, but might add a tat less height and maybe allows a bit more power through. Advantages which are so minor that they aren't worth the additional time and failure points.
Have a device with failed traces* I push forward to fix for quite some time
*=lots of daughter boards, the manufacture thought a good idea to solder together for also a mechanical link. It wasn't. Device fell from hip height, it ripped all connections off.
Like deployed. Won’t be there for the premiere. Have some fun.
That's common actually
Back when I still bought consoles they had proprietary display connectors probably for this reason
I'm not a repair technician. But i'm an electronics hobbyist. I sometimes watch this kind of videos for improving my soldering skills. And I almost always learn something new (i trying to see video's from different repair technicians.) I personally like the solder wick for the ground pads. I will try it on some of my scrap pcb's with design errors 🙁.
But there is something i don't understand. If u are trying to replace the hdmi port, I assume u have the soldering tools. So why you cant fix the ripped off connector? in my opinion u shouldn't try to do the regular hdmi port replacement anyways or am i wrong ?
Mate do you have a coil whine fix? If so I’d like to send you mine in
U should get pcbs made up to repair these issue areas instead of messing with solder mask and jumper wires
Also I would investigate using a well designed ouctpus tester for testing these boards
Be able to tell many faults and degree of fault with simple picture on scope 👌 😎
Used in manufacturing of gear 2
Probably also help to make a special psu to bypass the mb regulators so u can power all the rails individually and current measure n limit flow n such
Also best to cut floppy tracks with knife sos don't lift up more track
using lead free solder is illegal in the EU if you or the owner of the ps5 intends to sell it on, the documentation that comes with the ps5 indicates that the device is rohs compliant, leaded solder breaks this compliance
You could do better mate.. Why extend braid over traces Lower left bottom.. Far easier to use track pad replacement strips and bond power port to board safer?
I've said it before the ps5 hdmi is a nightmare if you don't connect it absolutely perfectly it won't go in so alot of people push to hard...
Holy cow. Did they try and screw in the hdmi cable?
Hammer and chisel I think haha
That's why I went to PC & emulators 👍
The best
U ever considered using a fibreglass pencil to removed the solder mask/conformul coating
lefty ftw same here :p nowt wrong with being a southpaw
Yeah I've tried them mate, but honestly I'm not a fan of how they leave shrapnel all over the board (fibreglass which breaks off and ends up all over the board I mean)
i had to do something similar on a ps4 pro
When can we expect Part 2 😊
ua-cam.com/video/hTajM-rrKcY/v-deo.html
Already there bud 😁
Hiya mate if you could be so kind to give me some advice I’d really appreciate it, or anyone else. I’ve been at this for a couple of days now, PS4, BLOD, I’ve tried reflowing the APU which did give it life until attempting to load up a game when set up.
Now we’re back to square one. BLOD. However when it does this, I notice most of the RAM chips heat up considerably and what doesn’t help is the fan spins, but never ramps the speed up.
Im stuck what to do, do you reckon all or a lot of the ram chips are faulty or the APU has died to death or needs reballing?
To be honest it sounds like it needs a reball mate. The issue sounds like a contact issue and if a reflow doesn't work it very likely needs a reball to get it going again
@@TheCod3r ah ok thank you very much that was my last resort, just a nightmare with only a hot air gun
@@makeitfixitwingit8156 ah right, sorry yeah thats going to be a problem. If you've used a hot air gun to reflow it you've likely killed the APU. The chip is too big to reflow using hot air
@@TheCod3r Ah great, how come? Surely all of it still gets up to temp and whatnot. Does infrared only target the pads or something?
@@makeitfixitwingit8156 unfortunately not mate. The chip is too big to transfer enough heat quickly enough to be able to reflow it without overheating parts of the APU. The IR heater distributes the heat evenly but it also pre heats the board first too and holds the board temperature steady
That's the difference between someone who takes pride in his work and a bored tech working for someone else.
Not very professional Phil. You soldered a Fan connector that draws a couple of amps to 3 little wires. You didn't take into account current flow thru those connections at all, not even the ground pin which you could have soldered any ware.
I've seen a few of these repairs on different channels and have wondered the same thing. Maybe it is sufficient for a clean console, but I can imagine this being an issue when dusty and the fan working much harder.
Everybody seems to be an expert these days and if honesty was a GPU they would be at MSRP😁
The thumbnail made me feel bad right off. I hope you have good luck with them.
This guy probably makes a shit ton of money for 1 repair, imagine how many he does in a day
this is why i've never taken anything to a "repair technician". if you want a job done properly, do it yourself.
So annoying to see things destroyed like this, especially from someone claiming to be knowledgeable. It's a rookie mistake to damage something when taking it apart, no pride in some people's work. Well done on fixing it for the customer.
I agree mate. The one thing I can say with my head held high is I take pride in my work and I always try and work to a high standard too
FanTastic LOL!
It seems as if these people that can afford a ps5 that break them, seem to have more money than sense.
54.8k subscriber on ya page I don't got many at all
ya I'm left handed to sometimes I think its a curse because everything is setup or made for right handed people while us left handed people must figure out the best way to approach if not we become our worst enemy 😕 🤣
Sorry dude but you cant call technician a guy that cant repair something as simple as few traces that they themselves break.
I had this kind of fails from other "techs" on my shop regularly, and as much i hate to work others mess. Its the best thing for you. Cuz its how people realize who are the top dogs not to mention you gain a client and their recomendations
Yeah I know mate, I hate cleaning up other people's bad work too, but it does pay the bills. When I get stuff like this though it does piss me off
i am not a meanie. i am the devil. im not only using adblock plus but also youtube revanced.
Simply don’t go to any franchise for your device that need more advanced repair. They are paid minimal wage and not trained properly for the job.
Only independent shop who cares about getting your repair done is reliable for advanced level repair.
haha his voice
More voodoo magic
It’s people watching it on UA-cam that don’t naturally have this as a skill. Some people just cannot grasp repairing devices to a high standard and don’t admit to their mistakes, it takes years of experience. Think it’s easy ? Think a f’n again!
Agreed mate
I fail to see how folks can even damage an HDMI port, Are PS5 owners ramped up on monster energy drinks taking they're consoles to mates and just ramming in the cables........."GOTTA GET PLAYING!!!" cookie monster style or something??
Say old chap, if you ran your finger on my blade without pulling straight sideways, with my corse and light grained whetstone even if as gentle as you could it would slice you finger to the bone. You pulled your finger down the direction of cut which you would never do with my blade, just saying.
Majority of ps5 must be when it falls over because the budget stands to me it's a stupid console it's shert the form factors shert and the budget stands must smaller than the ugly ass form factor because I've seen so many ps5 all with the same problems
Wow i can't beleive a tech does that twice thats crazy he needs to get out of the repair buisness.
"technicians"..
People are that filthy you destroyed your new console that hasn't even been out that long wow people are disgusting.
I blame these bloody UA-cam repair channels making people think this work is easy. Lol
great vid m8(crappy joke)
Haha cheers mate, you know you laughed at it really
Perhaps the technician is a PlayStation hater? Trolls on Twitter in the 'console wars' lol.