MyQ off line fix: How to fix your myq phone app when it goes off line
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- Опубліковано 25 сер 2024
- Garage door playlist • Garage Door Programmin...
LIftmaster remotes amzn.to/3MnRJlJ
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This video shows you how to program and reprogram your garage door remotes as well as a keypad for lift master
See how you can open your garage with your smart phone here: • Open your garage door ...
I was at it for hours. Super frustrating. Glad I came across your video. Was able to get it resolved in less than 5 minutes
Thanks for making this! I needed a quick refresher and REALLY appreciate you keeping it short and to the point!
Thank you so much for your teaching. I changed my router almost 13 days, I lost my new wifi until today I followed your instruction I got back my Wifi and I can use my cell phone to close and open my garage door😀🙂
A life saver! Best video about myQ as I was getting frustrated. Thank you so much!!
If you had recently had a power outage go to the box with all the control and cut off the signal for the garage and turn it back on. Thank God I figured it out!!!
Awesome. I’ve spent all afternoon struggling with this app and door opener. Your video provided exactly the information I needed to fix it. Thank you.
Amazing!!!! This work. We had been struggling for almost a week without the app working. Your video saved us a lot of headaches. Support line could not assist
Thank you so much. I got rid of my spectrum internet and got verizon home internet and I couldn't it to connect until I watched your video
Thank you!! Fixed my app remote in 2 min after watching your video.
Thanks for sharing. Worked perfectly.
All the other videos about MyQ WiFi settings are vague as a one size fits all remedies that were very unhelpful. Your video was precise, simple & to the point. Thank you friend!
I used to have that problem and would unplug the device to reset it. Got tired of doing that so I put a smart plug between the wall and the device which I can turn on and off with the app on my phone. The problem eventually went away on it's own.
It’s was a very useful and very simple and quick fixing solution and the way you edit the video was awesome keep it up bro ❤❤❤❤ God bless you 👍👍
Thanks so much I was doing it the wrong way the whole time!!! You saved me!!!
This video is the one to follows other videos didn’t work for me. Thanks
Hi, I’ve done all this exactly to the tee but it stalls on finding networks. I also just updated my router. Thx
Did you find a fix? I currently am having this issue. I connect to device, just won't load up selecting my wi-fi.
@@crownivvi8823 Hi, I did get it to work but had to create a new account with a new email. Hope you get to work it as well. Thx
Same issue here
I tried all sorts of recommendations on videos I viewed and could not find a fix.
Eventually what I did was reconnected with a new email and for some reason it worked.
@JR-yy4tx I found a post on reddit and I haven't tried it yet, but I plan on trying it soon. The post is titled "If your Chamberlain MyQ hub doesn't find any wifi networks during setup, try this." Maybe this can help someone 🙂
I'll try again after I stop sweating. The garage is so hot today!
Thank you for making this video.
Great quick and easy setup, thanks!!
Thank you so much! I was frustrated for hours and watched your video and I’m good to go.
If this does not work with your iPhone, use an iPad that's connected to your Wifi. I think it had something to do with the new ios17. That worked for me.
Thank you!
I needed this clip 3 weeks ago, lol, thanks Danny, I have my myq app working again
THANK YOU SO MUCH
I was in a bind after my opener didn't reconnect to my WiFi post a small power outage overnight. I kept trying and to no avail, I almost was considering buying another one. I'm stubborn and also didn't want to spend $400 on a new one, so I googled and found your video. Tried it and it worked. Thank you so much. Just out of curiosity, do you have a fix for the video too? Ever since it changed from one provider to another last September, it stopped working. Otherwise, I'm happy I found your video. Thank you.
Thanks a lot!
hope this helps someone i had tried everything and it didn't work until i went to settings and go into cellular data and scroll down to the bottom and turn off wifi assist this causes signal interruption after you're done you can turn it back on it worked for me
This happens because it automatically connects to the Wi-Fi of the door opener when you see the list of networks, connect to the Wi-Fi router or if you do not understand my English let me know and I put the link of the video that helped me
@@joelfranco4757 My husband says you deserve an award 😃Your advice is the only one that worked!! Thank you!
Ok time for me to try this one, it’s been 3 days I changed provider and now it won’t connect, I’ll try this as soon as I get home. I’ll keep you guys update
This is one CRITICAL step everyone else seems to omit! Even though I did disable the WiFi Assist, MyQ App still wouldn't see the available WiFi networks. Some basics to confirm: yes it's 2.4GHz, same WiFi mesh network, same router, same passwords, nothing has changed except to say that after an Amazon Key delivery the other day - MyQ has been offline. I even tried deleting my garage door opener - I couldn't even do that!! I'd say the WiFi board (in the opener) is toast except for the fact that it can and does establish a link with my phone... I"m at my wits end.
so helpful thanks
Thank you for this!
Thx it works 👍
My issue is that on the step where the unit is searching for wifi networks my unit cant find any networks eventhough the router is 10” from it i tried power cycling the router with same results
Same. And Ive even been in contact with their support and got nowhere. Very frustrating. Im reading that there is an issue with if you have an IPhone that the IOS was updated a year ago. Would love to get this fixed!!
My MyQ app also went offline. And I was about to do what this video says. But I remember that I upgraded my router 6 months ago but kept my username and password. I did not do anything with the app as it was business as usual and worked normally. But I also remembered that we had some thunderstorms recently and caused power failures. So, I tried to just turn off the power strip/surge protector. Unplug both the garage door opener and the surge protector. Waited a couple of minutes. Used this time to vacuum the overhead unit. Plugged everything back in. Turned the unit on. Then, I got a notification on my iPhone that the garage door just closed. My MyQ app was back online. But, thanks for this video nonetheless.
I did all the steps in your video and in the end it does not connect even when the router is 16 feet away. The message from the app is that it does not detect the Wi-Fi signal from my router. All my WiFi devices are connected without problems, only myq is the only thing that does not connect. Should I delete the garage door from the app and register it again? Help 😢
Similar issue. I’ve tried lots of different things and it refuses to reconnect to either of them now. They were fine for like a year, had to swap gateways and neither one will connect. So irritated
@@FishBaitBlueme too, changed router and now it won’t connect smh!
I have a question so my old myQ device was interferring and I wanted to set up a new one so it would give me an error message that you had to clear the codes well I did that but then it would give me the same message do you know what to do in that case?
Very important Question for me. Do u have to also relink the car garage openers as well when u reset the system???
No
Says there was error after I do this 😔 if I unplug it from the wall it will work for about a day then doesn’t the same thing
I want to disassociate the Myq account to my former email address to my new one. How do I do that?
This is good and almost complete. It does not solve all the known issues. I have a MyQ Security+ that would not connect to my new router/network. It appears that the Wifi in the MyQ is not compatible with WPA2Personal/WPA, which is the lowest that new routers support. I had to bridge my old router, create a new Wifi network and use the old setting (WPA2Personal) to get it to connect. Something has changed and the MyQ is not compatible with newer routers. You have to add an older router and connect through it. My opener was built and sold in 2020, s its not that old. Just likely a bad Wifi card or firmware installed in these. Thank god I did not have to buy a new opener just to get MyQ back on my devices to work again.
This worked…sort of. The camera still displays “Offline” and refuses to connect. Come on Liftmaster! Fix this flaw.
I hold the square button but the yellow arrow doesn't stop flashing.
You're not holding it down long enough.
@@SuiGenerisMan I’ll come back to this comment if that works then. If it doesn’t just know I’ll soon be nothing but a skeleton on top of the fridge in my garage
I'm holding the square and it never starts flashing!!
The myQ app shows my network but for some reason it doesn’t need a password even tho it requires a password to access the internet, what should I do?
MyQ devices are configured correctly, but they keep going offline on and off. The network strength is very good. Any suggestions?
Do you fixed?
@@joelfranco4757 yes managed to fix it
@@lonetuber5148 🤔 ❓️
@Lone Tuber how did you fix it? Same problem you had
@@baybilla1985 choose a number for wifi channel in router. Don’t make it auto
If the blue light does not flash after you pressed the yellow button 3 times - you need to power off the garage door opened by either pulling its plug or tripping the breaker. Turn it off for 10 seconds, then turn it back on, wait for 30 seconds and try the same procedure from the video again - pressing the black button, then yellow button. This time the blue light will blink.
If I reset it does that mean I have to reset the garage opener control as well??
No, it stays programmed
Yup doesn’t work for me. My black button will never flash blue to connect or I don’t get a beep after 3 yellow button clicks
If you don’t get the beeps it will ask you to follow different instructions. If you have 2 garage openers it uses one as the primary, so maybe try the other one if you have 2
I have the newer series, and the problem is when I go through all the steps, select my device in the app and then it pops up my available networks page - NONE are listed.
It used to see all 4 networks, now it sees none.
I removed the device from my q, tried to reinstall, same problem.
I hard reset the door itself, went through the whole process to add a new opener, same problem. It never recognizes ANY network, not even it's own mac address.
This company sucks.
And if it doesn’t connect to your network?
If you have 2 openers try the process on the other one. One is the lead and the other pairs to it.
Will this affect my regular remote control?
No, it will operate the same as always
I gotta do this every few weeks :/
That’s not fun. Luckily mine hasn’t happened often. Maybe you’re wifi connection is being lost
When I join the myQ network, it’s searches for other networks, but nothing populate. My router is up and running. Not sure why it is not populating as an option to select.
Try doing it on a different web browser. Example, instead of safari use chrome (iPhone)
i hit the yellow button 3 times but no beep😭
That last part where my WiFi network pops up never happens. I deleted it from the mq app and now I can’t add it back.
The WiFi part where it shows up as a network option only happens when it’s in setup mode putting out a signal once you put the garage door into that mode.
I have 2 garage doors. Was able to connect 1 of them but can't do the 2nd. 1st garage door broke and panel was replaced. It showed offline and I just deleted it from the app. Now can't connect either garage door. Blue light does not flash at all.
When clearing wifi setting by pressing and holding black button, up arrow keeps flashing and never turns off.
Have you tried using the other garage opener as the main one? In my case one is the lead and the other piggy backs onto it. Mine would not work until I changed which one I used first
@@dannyjohnsonsgarage so how do you find out which one is the main one? Both openers acted the same...flashing up arrow does not go away when black button held, blue light does not flash when the learn button is pressed 3x.
What if you get "unknown" status? I usually get "unknown" after 2 weeks or so of inactivity in opening and closing the garage door. If I am away on vacation and I need to give access to someone this becomes a problem. I cannot correct this with the app settings. MyQ support are no help.
How far away is the router? I have an orbi with a satalite router that helps with the connection ua-cam.com/video/KmXjMVtJwm4/v-deo.html
@@dannyjohnsonsgarage I have a eero tri-band mesh and good coverage all over the house including garage. As soon as I reopen the garage door with the outside key pad it resets and status is back to normal (i.e. open/close). However, if I leave the house for more than 2 weeks and no use of the MyQ app it goes into "unknown" and I am unable to open/close the garage door - I use the 828LM LiftMaster Internet Gateway to connect to my 2 garage overhead doors. I tried to reset the Gateway and no luck either.
Pressing the yellow button 3 times didnt do anything for me :( any ideas?
My "MyQ" app stopped working when I upgraded my old 1GbE switch to a 2.5GbE switch that the MyQ Internet Gateway plugs in to.
To resolve the issue, I had to use a standard 1GbE ethernet connection. Now, everything works again!
Mine can’t search network
My problem is it won’t find any networks to connect when I do this?
If you have a different browser on your phone sometimes it helps to work through it like chrome instead of safari on my iPhone helped
@@dannyjohnsonsgarageI use the app to connect to WiFi but when I’m on last step to find networks it gives me an error and states “no networks found”
2024.... When we climb on ladders to reset wifi. Freaking stupid !!!
My camera light is blue, but blinks green, that means the device is searching for internal connection. It won't connect to my wifi. 😢
Why does it keep going offline though, especially when you are not home and you need to open the garage for someone… boom it offline. Really frustrating. All I do is unplug my router and plug it back though and it come back…. But whyyyyyyyyyyy does it keep going offf 😡😡😡😡😡
I’m not sure. Mine only does it once In a year or so. I would try to get a stronger router, or the orbi like I have is nice because it has satellites
ua-cam.com/video/KmXjMVtJwm4/v-deo.html
This DOES NOT reset all the remotes, correct?
Correct
My myQ is unable to find networks 😢
I did all that but my net worth would not come up on the list why?
Is it out of range from your wifi router?
My wifi never shows up nor do any others. I keep getting an errror message at this point. Any suggestions?
The same as you , it gets stuck on looking for networks!!
@@justmesimos6750 it’s so annoying. I gave up and will probably call them or the company that installed it
Did anyone figure out what to do for this it never finds mine
@@calvinator22 So i talked with MyQ support, they said to go into the app and click the + button on the bottom right and set it up from there. That worked for me!
@@logangriffiths721 tried that too - no luck. Ugh...
none of this stuff works when the door itself is shut and refuses to reconnect to my wifi
Call the 800 number and they may be able to help
Same here nothing work and my internet signal is strong
I unplugged and replugged the garage door motor and then went through the steps and it worked.
Thanks! How long did you leave it unplugged?
Step 1: if you have a VPN disconnect it. Then try logging in.
My Bigg issue is that I don't have a door to get inside my garage, now it will NEVER open! Do you know how to fix it without doing this, I repeat I don't have a door to get inside my garage! 😭😭
You’ll need to access the learn button on the garage door motor, so the only thing I can think of is turning the power off to the garage and hope that it resets when it comes back on.
A radio frequency remote will work, and you should have a cable release lock for back up
I am 70 yrs old I don't climb ladders anymore
MyQ wont find any networks
Forget your network from phone wifi setting the. Try again.
Thank you
MYQ hub is a pos.. sick of this this thing disconnecting and not auto reconnecting. NOTHING changes the stupid thing just disconnects. Go through the procedure, it says connect but when you open the damn app everything is still OFFLINE.
What useless app and hub.. just my .02
Same issue here. 😡
Thank you!