We have just installed one but for some reason the flush doesn't work. Also tried blowing into the pipe and nothing. I don't know what is in there and can't see, so it is a bit like asking a blind person to sorry it the problem
@@andykostynowicz We bought six of these 3-in-1 set exactly for £1470.90. He claimed it was the wholesaler price, for each he gave the price of £147.09. What do you think, is it reasonable and is this variant of tank worth it? (let’s keep in mind, it’s 6 years old model)
Hey, in this case please contact GROHE customer service in your country. They will be happy to assist you. You can find our colleagues at: www.grohe.com/en/corporate/grohe-in-your-country.html Best regards, Your GROHE Social Team
Hello, we are not sure what you mean. Please contact the GROHE customer service in your country directly, they will be able to help you asap. Where are you located? Kind regards, Your GROHE Social Team
Hello Jonas, in this case you have to remove the drain valve and reattach the hose to the nipple. If you send us a DM on Facebook, Instagram or Twitter we can also provide an illustration. Kind regards, Your GROHE Social Team
Hello, thank you for your comment. This flexible hose is only for precautionary purposes, e.g. when electricity is used for the toilet. Kind regards, your GROHE Social Team
I have seen these fitted under a window and they have removed the internal brick work to allow for it to fit flush not 100% if this is structurally okay though
Hello, we have this product in a new home we just bought a few months ago, and a fews ago I started to hear a drop constantly but it doenst go down the toilet. Can you tell me what it is? Any seal i need to repair?
10 місяців тому
Su gelmiyor. Her iki rezervuar alanından. Ne yapabilirim
Hello, we regret to inform you that we do not speak Turkish. To provide you with the best assistance, please kindly submit your inquiry in English. Alternatively, you can reach out to the GROHE customer service in your country for support. You can find the contact details on our website: www.grohe.com/en/corporate/grohe-in-your-country.html Best regards, Your GROHE Social Team
My waste pipe comes straight in from behind the wall - will this be compatible with that? Also, my existing waste pipe is 17cm (from the floor to the centre of the pipe) can I adjust the frame to lower it so that it fits at that height??
Hello, our elements come with a waste bend included. If you need a straight spout, you can arrange it yourself. Please note that the specified height is 230mm, not 170mm. Alternatively, you can contact the GROHE customer service in your country. You can find our colleagues at: www.grohe.com/en/corporate/grohe-in-your-country.html Best regards, Your GROHE Social Team
Hi Rust, This is a so-called empty pipe through which the power cable can be laid, if you like to install a shower toilet. Kind regards, Your GROHE Social Team
chez moi le tube d'évacuation se trouve dans le mur juste derrière, trois jour a la recherche de une pipe droite!! et pas encore trouvé... les genies de Ghohe sont pas pensé a çà.. ( je ne suis pas un genie, hahaha)
Hi, unfortunately, we cannot offer you a different pipe. This needs to be resolved from a construction perspective. Alternatively, you can contact the GROHE customer service in your country. You can find our colleagues at: www.grohe.com/en/corporate/grohe-in-your-country.html Best regards, Your GROHE Social Team
I keep finding the Allan key shears off into the bolt (grub screw)This is the 5th one. I don’t have a problem with other brands? It doesn’t give a measurement for the distance of the bolts? Please advise
Hello Ross, we are a bit confused, since you should have a socket wrench for this work. Please contact your local GROHE partner so they can give you hands-on assistance with the installation. Kind regards, Your GROHE Social Team
Hi I have an issue with this concealed cistern. I have fitted two in my home. One seems to be fine. But the other seems to be allowing air movement from the wall cavity into the room via the flush plate. I have a sealed home with an MVHR unit, this air path is a continuous source of attic like smells. I can only assume they are not suitable for air tight / passive houses.
Hello Patrick, Thank you for your comment! First of all, odours that could originate from your drainage system are interrupted by the siphon. Hence, you could check the drainage piping in your house for possible openings that let air escape. Within the cistern itself, there is no connection to the drainage system and fresh water is used for flushing. It might be, that smells that come from within the toilet itself are being released through the cistern and then through the cistern cover. However, once flushed, these smells should disappear as well - as they do with your other cistern, which appears to be working flawlessly. Kind regards, Your GROHE Social team
Will there be a problem if the 90° pipe that fits in the locking ring is fitted in the inner circle instead of the outer one that is shown at 3:08? So that the pipe sticks out 2cm from the frame.
Hello, this flexible pipe protects the power cable, which might be needed for electric toilets (like the GROHE Sensia Arena). Best regards, Your GROHE Social Team
Hi Mark, that's the empty pipe that can later on house the power-cable, should you like to install a shower toilet. Kind regards, Your GROHE Social Team
Hello, it is a so-called empty conduit. This is important for the operation of a shower toilet, since here, for example, a water hose can be installed from the water connection of the cistern to the shower toilet. It is, so to speak, a protective cover. Kind regards // your GROHE Social Team
if you are listening we have installed 6 flush tanks or whatever you call them , they are not working only 2 are working with no pressure. kindly respond so that i can give my further details
Hello Hitain, in this case we recommend you contact the GROHE customer service in your country. Where are you located? Kind regards, Your GROHE Social Team
Hey folks, I made the mistake of buying a rimless toilet with this system. The system itself is great but the water splashes forward. I've purchased a flow limiter with part number: 42300000 but I have no idea how to install it - my hands are pretty big and it's hard to reach inside the flush mechanism. Are there any tutorials on adding that item to the build? It should fix the water overflowing, right?
Dear Boris, you only have to take out the drain valve and place the throttle in the valve seat. If you send us a DM via Twitter, Facebook or Instagram we can also provide an accompanying illustration. Kind regards, Your GROHE Social Team
Muchas gracias por el video! En ELEPHANT DESIGN comercializamos desde Vicente López para toda la Argentina estos conjuntos y esta información nos resulta de gran utilidad para compartirla con nuestros clientes. Saludos Cordiales.
Vielen Dank für dieses Video, die Fachkräfte die es bei unserer Mietswohnung einbauten haben dieses kleine orangene Teil das in den Müll gehört im Kasten belassen. Bei vollständiger Spülung hat das kleine Ding die Apparatur verkeilt so das immer weiter Wasser nachlief. Dank dem Video konnte ich das als Fremdkörper ausmachen und jetzt entsorgen. Ansonsten top Produkt!
Dear Tooba, thank you very much for your interest in GROHE. We don't sell our products directly, but through qualified retailers as well as through your local DIY stores. To find out the price for the GROHE Rapid SL, please check with your local GROHE supplier. You can find one near to you via this link: www.grohe.com/en/corporate/grohe-in-your-country.html Kind regards, Your GROHE Social Team
Dear Team, I have installed the everything as per the video but the flush is continuously flowing. The piston which is suppose to move up after the water level reaches a height, but it is not doing so, as a result water supply is not stopping and water is overflowing from the flush. Kindly help
Hello, thank you for your comment! In most cases, the membrane on the filling valve is torn or clogged with deposits. Please remove the filling valve and unscrew the membrane. (see also TPI for the installation element). Kind regards, your GROHE Social Team
I have purchased a Rapid SL 1.00mm but the water inlet is on the wrong side. Moving the float valve is simple but how do I rotate the flush unit 180 degrees so it is facing the correct side?
Hello, you can connect the cistern from the right side, left side or from behind, depending on local conditions. You don't have to turn the pre-wall element itself. Kind regards, your GROHE Social Team
Hello Ady, in this video you can see how to adjust a large and small flush: ua-cam.com/video/QNNLnygHLC4/v-deo.html Kind regards, Your GROHE Social Team
A fali wc beszerelésénél a kőműves befalazta a tartályt ! Kérdésem azonkívül hogy kivonja a falat van e más lehetőség mivel már le is csempészte !Köszönöm a megtisztelő válaszát.
Hello, thank you for your message! Unfortunately we don’t speak Hungarian, so we have to answer in English. Please contact our colleagues in Hungary directly, here you can find all contacts: www.grohe.hu/hu_hu/our-service/contact/contact.html They will be happy to assist! Kind regards, Your GROHE Social Team
Hello Masud, we are not quite sure which measurement you need, please contact your local GROHE partner for hands-on advice: www.grohe.com/en/corporate/grohe-in-your-country.html Kind regards, Your GROHE Social Team
What is a purpose of two flushing button if always going out same amount of water, whatever button I press. Is it something not fitted or adjusted. If you like answer, please don't answer" contact your local installer", they allready made it like it is now.
Hi Milan, thank you for your message. Nothing can actually be done wrong with the installation. 😉 Here are the setup instructions for the AV1 drain valve: cdn.cloud.grohe.com/tpi/100000/100000/100000/100000/100090/100090/100090800/original/100090800.pdf Kind regards, your GROHE Social Team
Having seen the reviews on a sales site, attaching the pan to the framework after installation. There seems to be an issue with the plastic fixings and the grub screw stripping the thread of those plastic fittings. I am considering the Grohe Euro rimless wall hung EURWHWC. Wondering if this issue has been addressed
Hello John, thank you for your comment! This is not an issue that we are aware of, but since products sometimes vary between countries, we think it would be the best to contact your local GROHE branch. They can give you hands-on advice on this specific model. Kind regards, Your GROHE Social Team
@@Johnbro8 John, not sure how you got on but I am having a nightmare hanging the pan! The plastic fittings are flimsy, and there is an issue with the plastic fixings and the grub screw stripping the thread of those plastic fittings. One has just snapped leaving the pan half on! I wouldn't recommend!
Grub screw? Is it those small worm screws? I am bit confused what you mean, where is it used exactly? Maybe you mean the set screw that is controlling the valve? The one you turn to turn on water?
Hello qraza, this could have various causes and is difficult to judge from a distance. Please contact your local GROHE partner and they will be able to give you a hands-on solution. You can find your nearest GROHE partner via our website: www.grohe.co.in/en_in/our-service/showrooms-installer.html#/ Kind regards, Your GROHE Social team
@@GROHE Hello. yes i live in france. If I want my seat to be 50 cm from the ground I deduce that I have to put the mark 1m to 1m10? It would be a good idea to provide a drilling plan for plasterboards or wooden planks for the passage of pipes and fixing screws. it will save precious time and less sources of error. Do you have any?
Hello, to help you with this, please contact our colleagues in France directly via email: sav-fr@grohe.com with the following infos: first and last name, address, reference to the product and of course your question. Our colleagues will be happy to assist! Thank you! Kind regards, your GROHE Social Team
Hi I've installed the Grohe rapid SL 0.82m and realised my toilet is too low to the ground. Is there and restrictions if I raise the frame higher then it's recommended 0.82m height by the adjustable height bars by another 10cm?
Hello Mohamed, please contact your local GROHE branch for a price estimate, and please tell them as well for which specific products. You can find your nearest GROHE branch via our website: www.grohe.co.uk/en_gb/our-service/showrooms-installer.html#/locator Kind regards, Your GROHE Social Team
Sauf qu'affirmer à 2:10 qu'on peut se contenter d'une fixation supérieure dans une simple plaque de plâtre relève d'une grave incompétence. De plus, certes, c'est le fabricant qui le préconise, on mesure X et Y et lors de la coupe on supprime X+3 et Y+ 3. C'est, il me semble, ignorer l'épaisseur de la plaque de mousse, fournie par le fabricant qu'on insère entre la cuvette et la paroi d'habillage. Non ?
Hello, Do you have a video or documents on how to install on a wood frame wall made of 2" by 4" truss or 2"by 6" truss as we have in north america ? Is there any holes in your blue frame that allow to screw it directly in a wood frame wall like some of your competitors do ? Thank you.
Hello, there are holes present that allow exactly that 😊 Have a look here at the product sheet for further details and sizes: americanstandard.box.com/shared/static/eipskhut2d5id4dgpvfp2aq3p98opb4t.pdfamericanstandard.box.com/shared/static/gcdna43y4lfogupleu9rdsjjogueesoz.pdf Kind regards, Your GROHE Social Team
Hello Ziaur, thank you very much for your interest in GROHE. We don't sell our products directly, but through retailers as well as through your local DIY stores. To find out the price for the GROHE Rapid SL, please visit our website www.grohe.com . Kind regards, Your GROHE Social Team
If you clearly need the wall mounts, and you even show them in the video, then WHY DON'T YOU INCLUDE THEM WHEN YOU BUY THE RAPID SL. It is incredibly annoying that I now have to order them! What a scam.
Hello and thank you for your comment. This depends on different parameters. We offer planning brochures in which all information on this topic can be found. We would recommend contacting the GROHE team in your country so that they can send you the necessary information. You can find the contacts on the GROHE website of your country. Kind regards, your GROHE Social Team
Hi, please get in touch with your local installer via this link: www.grohe.sk/sk_sk/nase-sluzby/showroomy-instalateri/showroom-locator.html# Thank you, Anna from GROHE Team
What is a purpose of two separate button for activating if always same amount of water going out. If you like to answer ,please don't answer me ,visit your local instaler.Thank you
I am having a nightmare hanging the pan! The plastic fittings are flimsy, and there is an issue with the plastic fixings and the grub screw stripping the thread of those plastic fittings. One has just snapped leaving the pan half on! I wouldn't recommend!
Hello James, please contact your local GROHE partner to get the support you need. You can find one through our website: www.grohe.com/en/corporate/grohe-in-your-country.html Kind regards, Your GROHE Social Team
Is there a video, how to get the legs out, when you accidentally pushed them completely inside the frame? Although there is a cut through the metal, it stays there and I can't make a move. I have already put the screws out, but still... Maybe wd40?
Hello Jacky, there is no such video as far as we know. If the problem persists, please contact your local GROHE partner for further assistance. Kind regards, Your GROHE Social Team
Dear Grohe, everything has been done following step-by-step instructions on the video but no matter what, there is always a leak under the toilet pan. The toilet itself is sound - no leaks (I tested it using food colouring). Trickles of water appear to run down the pipe and gather under to toilet dripping onto the tiling below. What could the cause be?
Hello Tisha, that is a bit difficult to judge from a distance, it can have various reasons. Could you please tell us in which country you are installing this? That would help us giving you the support you need. If you wish, you can also write to us directly via Facebook or Twitter and we'll take it from there. 😊 Kind regards, your GROHE Social Team
Hi Tisha, please get in contact with our UK colleagues directly via info-UK@grohe.com . They will be able to give you hands-on assistance 😊 Kind regards, Your GROHE Social Team
Now I now the answer: THE BEST would be to use Grohe mechanisms on a Geberit blue metal frame. Grohe blue metal frame is not good enough and allowed ceramic tiles to move away from the wall. :(
Hi Andrés, You can insert a flow restrictor (Order No. 42300000), which you can adjust so, that the amount of water pressure suits your needs. Kind regards, your GROHE Social Team
Hello Andrés, we do not have a video for the installation at the moment. If in doubt, please contact your local GROHE partner. Kind regards, Your GROHE Social Team
Not a word about amount of water adjustment. Guys this is the most painful part of whole installation. If you don't care about customers' bills maybe think about how much water was wasted this way.
Hi Lukasz, you can find the info on the water adjustment here, on page 5: cdn.cloud.grohe.com/tpi/100000/100000/100000/100000/100090/100090/100090800/original/100090800.pdf Kind regards, Your GROHE Social Team
Hi, If something breaks during your installation, please contact your local GROHE Team for assistance: grohe.com/en/corporate/grohe-in-your-country.html Best, Victoria from GROHE Global Team
We have just installed one but for some reason the flush doesn't work. Also tried blowing into the pipe and nothing. I don't know what is in there and can't see, so it is a bit like asking a blind person to sorry it the problem
Is it working in mean time?
@@ipe67 we sorted it out thanx
@@andykostynowicz We bought six of these 3-in-1 set exactly for £1470.90. He claimed it was the wholesaler price, for each he gave the price of £147.09. What do you think, is it reasonable and is this variant of tank worth it? (let’s keep in mind, it’s 6 years old model)
@@andykostynowicz Please, I’d be grateful if you share the price you got it for.
I bought one but doesn't include the blue plastic to mount the valve at 3:38 can i buy spare?
Hey, in this case please contact GROHE customer service in your country. They will be happy to assist you. You can find our colleagues at: www.grohe.com/en/corporate/grohe-in-your-country.html
Best regards,
Your GROHE Social Team
Please i would like to know what is the distance bitween the floor and the 2 too things who hold it answer me please
Hello, we are not sure what you mean. Please contact the GROHE customer service in your country directly, they will be able to help you asap. Where are you located?
Kind regards,
Your GROHE Social Team
TECE is the best!
I accedently completly pulled out the blue hose at 6.03. how can i put in back in place?
Hello Jonas, in this case you have to remove the drain valve and reattach the hose to the nipple. If you send us a DM on Facebook, Instagram or Twitter we can also provide an illustration.
Kind regards,
Your GROHE Social Team
Dripping from water supply tap. How to change tap without breaking wall?
Can I change the flush mechanism for one with a sensor?
What is that small black pipe that is cable tied to the waste pipe?
Hello, thank you for your comment. This flexible hose is only for precautionary purposes, e.g. when electricity is used for the toilet. Kind regards, your GROHE Social Team
Hi. Can you install the frame recessed in to masonry/brick wall so you don't have to create an false wall or studs.
I have seen these fitted under a window and they have removed the internal brick work to allow for it to fit flush not 100% if this is structurally okay though
Hello, we have this product in a new home we just bought a few months ago, and a fews ago I started to hear a drop constantly but it doenst go down the toilet. Can you tell me what it is? Any seal i need to repair?
Su gelmiyor. Her iki rezervuar alanından. Ne yapabilirim
Hello, we regret to inform you that we do not speak Turkish. To provide you with the best assistance, please kindly submit your inquiry in English. Alternatively, you can reach out to the GROHE customer service in your country for support. You can find the contact details on our website: www.grohe.com/en/corporate/grohe-in-your-country.html
Best regards,
Your GROHE Social Team
Super Vidéo! Génial
have installed grohe cistern at home but instead of the metal frame the plumber built a brick enclosure for the cistern. Hope it works just as fine.
Did the brick wall work for you?
Can you show a picture of how he made the brick ? thanks
Brick wall not recommended
Merci beaucoup pour la démonstration
My waste pipe comes straight in from behind the wall - will this be compatible with that? Also, my existing waste pipe is 17cm (from the floor to the centre of the pipe) can I adjust the frame to lower it so that it fits at that height??
Hello, our elements come with a waste bend included. If you need a straight spout, you can arrange it yourself. Please note that the specified height is 230mm, not 170mm.
Alternatively, you can contact the GROHE customer service in your country. You can find our colleagues at: www.grohe.com/en/corporate/grohe-in-your-country.html
Best regards, Your GROHE Social Team
4:14 - What is this for?
Hello, this applies to the protection of any power cables.
Best regards,
Your GROHE Social Team
Muss man von Boden bisschen rauf die 1 Meter messen?
Hallo, das Element hat eine Kennzeichnung am Rahmen.
Viele Grüße,
Chris vom GROHE Social Team
4:10 for what need this pipe?
Hi Rust, This is a so-called empty pipe through which the power cable can be laid, if you like to install a shower toilet.
Kind regards,
Your GROHE Social Team
Thanks for you
chez moi le tube d'évacuation se trouve dans le mur juste derrière, trois jour a la recherche de une pipe droite!! et pas encore trouvé... les genies de Ghohe sont pas pensé a çà.. ( je ne suis pas un genie, hahaha)
Hi, unfortunately, we cannot offer you a different pipe. This needs to be resolved from a construction perspective.
Alternatively, you can contact the GROHE customer service in your country. You can find our colleagues at: www.grohe.com/en/corporate/grohe-in-your-country.html
Best regards,
Your GROHE Social Team
I keep finding the Allan key shears off into the bolt (grub screw)This is the 5th one. I don’t have a problem with other brands? It doesn’t give a measurement for the distance of the bolts? Please advise
Hello Ross,
we are a bit confused, since you should have a socket wrench for this work. Please contact your local GROHE partner so they can give you hands-on assistance with the installation.
Kind regards,
Your GROHE Social Team
Hi I have an issue with this concealed cistern. I have fitted two in my home. One seems to be fine. But the other seems to be allowing air movement from the wall cavity into the room via the flush plate. I have a sealed home with an MVHR unit, this air path is a continuous source of attic like smells. I can only assume they are not suitable for air tight / passive houses.
Hello Patrick,
Thank you for your comment!
First of all, odours that could originate from your drainage system are interrupted by the siphon. Hence, you could check the drainage piping in your house for possible openings that let air escape.
Within the cistern itself, there is no connection to the drainage system and fresh water is used for flushing. It might be, that smells that come from within the toilet itself are being released through the cistern and then through the cistern cover. However, once flushed, these smells should disappear as well - as they do with your other cistern, which appears to be working flawlessly.
Kind regards,
Your GROHE Social team
Will there be a problem if the 90° pipe that fits in the locking ring is fitted in the inner circle instead of the outer one that is shown at 3:08?
So that the pipe sticks out 2cm from the frame.
Hello Geir,
yes - that can be done, no problem there. 😊
Kind regards,
Your GROHE Social Team
Hvad er formålet med den sorte slange ved 4:12?
Hello, this flexible pipe protects the power cable, which might be needed for electric toilets (like the GROHE Sensia Arena).
Best regards,
Your GROHE Social Team
Hi. Great video but what is the plastic pipe at 4.15 in the video?
Hi Mark, that's the empty pipe that can later on house the power-cable, should you like to install a shower toilet.
Kind regards,
Your GROHE Social Team
Thanks, I've also confused about that
Yeah that electric hose made my mind burn for 5min wft😅
Does anyone know the name / part number of the drain element at 0:34?
Hello János, please check with a local plumbing company for this - it is not an original GROHE spare-part.
Kind regards, your GROHE Social Team
What is the black corrugated plastic pipe used for? Its shown at 4:15 min in the video? Any ideas whats that for?
Hello, it is a so-called empty conduit. This is important for the operation of a shower toilet, since here, for example, a water hose can be installed from the water connection of the cistern to the shower toilet. It is, so to speak, a protective cover.
Kind regards // your GROHE Social Team
Can you tell me the dimensions of this fluke?
if you are listening we have installed 6 flush tanks or whatever you call them , they are not working only 2 are working with no pressure. kindly respond so that i can give my further details
Hello Hitain, in this case we recommend you contact the GROHE customer service in your country. Where are you located?
Kind regards,
Your GROHE Social Team
I want to know the branches in Cairo
Can someone tell me in which software program this animation is made?? So realistic, insane!
Кран подвода воды капает , как заменить? Нужно ли будет ломать облицовку инсталляции чтобы добраться до крана для замены или есть какой то способ?
What if you are attaching the feet to floorboards, like in the UK. They are 18/20 mm thick. Is it best to mount on a plinth to spread the load?
Hey folks,
I made the mistake of buying a rimless toilet with this system.
The system itself is great but the water splashes forward.
I've purchased a flow limiter with part number: 42300000 but I have no idea how to install it - my hands are pretty big and it's hard to reach inside the flush mechanism.
Are there any tutorials on adding that item to the build? It should fix the water overflowing, right?
Dear Boris,
you only have to take out the drain valve and place the throttle in the valve seat. If you send us a DM via Twitter, Facebook or Instagram we can also provide an accompanying illustration.
Kind regards,
Your GROHE Social Team
Muchas gracias por el video! En ELEPHANT DESIGN comercializamos desde Vicente López para toda la Argentina estos conjuntos y esta información nos resulta de gran utilidad para compartirla con nuestros clientes. Saludos Cordiales.
Vielen Dank für dieses Video, die Fachkräfte die es bei unserer Mietswohnung einbauten haben dieses kleine orangene Teil das in den Müll gehört im Kasten belassen. Bei vollständiger Spülung hat das kleine Ding die Apparatur verkeilt so das immer weiter Wasser nachlief. Dank dem Video konnte ich das als Fremdkörper ausmachen und jetzt entsorgen.
Ansonsten top Produkt!
Hallo Florian! Es freut uns sehr, dass dir unser Video geholfen hat. 😊
Liebe Grüße vom GROHE Social Team
What's the price of concealed water tank with full frame?
Dear Tooba,
thank you very much for your interest in GROHE. We don't sell our products directly, but through qualified retailers as well as through your local DIY stores. To find out the price for the GROHE Rapid SL, please check with your local GROHE supplier.
You can find one near to you via this link:
www.grohe.com/en/corporate/grohe-in-your-country.html
Kind regards,
Your GROHE Social Team
Dear Team,
I have installed the everything as per the video but the flush is continuously flowing. The piston which is suppose to move up after the water level reaches a height, but it is not doing so, as a result water supply is not stopping and water is overflowing from the flush.
Kindly help
Hello, thank you for your comment! In most cases, the membrane on the filling valve is torn or clogged with deposits. Please remove the filling valve and unscrew the membrane. (see also TPI for the installation element). Kind regards, your GROHE Social Team
@@GROHE Thank you very much.
GROHE : I just purchased a cistern, uniset product no 39165000 yesterday, I am from Bangalore and need an installer/plumber.
I have purchased a Rapid SL 1.00mm but the water inlet is on the wrong side. Moving the float valve is simple but how do I rotate the flush unit 180 degrees so it is facing the correct side?
Hello, you can connect the cistern from the right side, left side or from behind, depending on local conditions. You don't have to turn the pre-wall element itself.
Kind regards,
your GROHE Social Team
How can i increase water level?
Hello Ady,
in this video you can see how to adjust a large and small flush: ua-cam.com/video/QNNLnygHLC4/v-deo.html
Kind regards,
Your GROHE Social Team
@@GROHE thank you
A fali wc beszerelésénél a kőműves befalazta a tartályt ! Kérdésem azonkívül hogy kivonja a falat van e más lehetőség mivel már le is csempészte !Köszönöm a megtisztelő válaszát.
Hello, thank you for your message! Unfortunately we don’t speak Hungarian, so we have to answer in English.
Please contact our colleagues in Hungary directly, here you can find all contacts: www.grohe.hu/hu_hu/our-service/contact/contact.html
They will be happy to assist!
Kind regards,
Your GROHE Social Team
Video très claire, beaucoup plus simple que le plan papier.
2 threads rod how many cm live out side if L key from top ?
Hello Masud,
we are not quite sure which measurement you need, please contact your local GROHE partner for hands-on advice:
www.grohe.com/en/corporate/grohe-in-your-country.html
Kind regards,
Your GROHE Social Team
How many rups India many
Hello, what exactly do you mean? Could you please specify your query?
Greetings from GROHE Social Team
What is a purpose of two flushing button if always going out same amount of water, whatever button I press. Is it something not fitted or adjusted. If you like answer, please don't answer" contact your local installer", they allready made it like it is now.
Hi Milan, thank you for your message. Nothing can actually be done wrong with the installation. 😉 Here are the setup instructions for the AV1 drain valve:
cdn.cloud.grohe.com/tpi/100000/100000/100000/100000/100090/100090/100090800/original/100090800.pdf
Kind regards,
your GROHE Social Team
@@GROHE Thank you very much for your fast and kind answer. "Problem" solved. 🙂
You are very welcome! 😊
Having seen the reviews on a sales site, attaching the pan to the framework after installation. There seems to be an issue with the plastic fixings and the grub screw stripping the thread of those plastic fittings. I am considering the Grohe Euro rimless wall hung EURWHWC. Wondering if this issue has been addressed
Hello John, thank you for your comment! This is not an issue that we are aware of, but since products sometimes vary between countries, we think it would be the best to contact your local GROHE branch. They can give you hands-on advice on this specific model.
Kind regards,
Your GROHE Social Team
GROHE Thanks👍
@@Johnbro8 John, not sure how you got on but I am having a nightmare hanging the pan! The plastic fittings are flimsy, and there is an issue with the plastic fixings and the grub screw stripping the thread of those plastic fittings. One has just snapped leaving the pan half on! I wouldn't recommend!
Grub screw? Is it those small worm screws? I am bit confused what you mean, where is it used exactly? Maybe you mean the set screw that is controlling the valve? The one you turn to turn on water?
Hi I've just installed this toilet but have noticed the toilet has low flushing pressure. Can you advise what this could be?
Hello qraza, this could have various causes and is difficult to judge from a distance. Please contact your local GROHE partner and they will be able to give you a hands-on solution.
You can find your nearest GROHE partner via our website:
www.grohe.co.in/en_in/our-service/showrooms-installer.html#/
Kind regards, Your GROHE Social team
Si je veux que mon assise soit à 50 cm du sol j'en deduis que je dois mettre le repere 1m à 1m10?
Hello, thank you for your comment! Unfortunately we don't speak French... Do you live in France?
Kind regards,
your GROHE Social Team
@@GROHE
Hello. yes i live in france. If I want my seat to be 50 cm from the ground I deduce that I have to put the mark 1m to 1m10?
It would be a good idea to provide a drilling plan for plasterboards or wooden planks for the passage of pipes and fixing screws. it will save precious time and less sources of error. Do you have any?
Hello,
to help you with this, please contact our colleagues in France directly via email: sav-fr@grohe.com with the following infos: first and last name, address, reference to the product and of course your question. Our colleagues will be happy to assist! Thank you!
Kind regards,
your GROHE Social Team
The best wc Element ever, thenks grohe
4:14 ?
So what if you don’t have concrete wall behind your toilet but a chalkstone wall or wood. 4 “legs” frame on the floor?
Hi I've installed the Grohe rapid SL 0.82m and realised my toilet is too low to the ground. Is there and restrictions if I raise the frame higher then it's recommended 0.82m height by the adjustable height bars by another 10cm?
Thats perfectly fine, as long as you mount it firmly.
Hello,
you can adjust the feet to a maximum of 200mm without any problems 😊
Kind regards,
Your GROHE Social Team
Видео на 6мин. :06 сек.( 6:06) очень помогло.. Решило все проблемы))) за стенкой очень хорошо видно куда этот шланг крепить...)
Drugoij konec uzhe v svojom meste, prikreplen. Pooetomu i nepokazivajut eto.
How much total cost
Hello Mohamed,
please contact your local GROHE branch for a price estimate, and please tell them as well for which specific products. You can find your nearest GROHE branch via our website:
www.grohe.co.uk/en_gb/our-service/showrooms-installer.html#/locator
Kind regards,
Your GROHE Social Team
Very nice looking
❤❤❤❤❤❤❤❤❤❤❤❤
Sauf qu'affirmer à 2:10 qu'on peut se contenter d'une fixation supérieure dans une simple plaque de plâtre relève d'une grave incompétence. De plus, certes, c'est le fabricant qui le préconise, on mesure X et Y et lors de la coupe on supprime X+3 et Y+ 3. C'est, il me semble, ignorer l'épaisseur de la plaque de mousse, fournie par le fabricant qu'on insère entre la cuvette et la paroi d'habillage. Non ?
Hi . How can i buy wholesale this product? Do you have number ?
Hello,
Do you have a video or documents on how to install on a wood frame wall made of 2" by 4" truss or 2"by 6" truss as we have in north america ?
Is there any holes in your blue frame that allow to screw it directly in a wood frame wall like some of your competitors do ? Thank you.
Hello,
there are holes present that allow exactly that 😊
Have a look here at the product sheet for further details and sizes:
americanstandard.box.com/shared/static/eipskhut2d5id4dgpvfp2aq3p98opb4t.pdfamericanstandard.box.com/shared/static/gcdna43y4lfogupleu9rdsjjogueesoz.pdf
Kind regards,
Your GROHE Social Team
Price?
Hello Ziaur,
thank you very much for your interest in GROHE. We don't sell our products directly, but through retailers as well as through your local DIY stores. To find out the price for the GROHE Rapid SL, please visit our website www.grohe.com .
Kind regards,
Your GROHE Social Team
If you clearly need the wall mounts, and you even show them in the video, then WHY DON'T YOU INCLUDE THEM WHEN YOU BUY THE RAPID SL. It is incredibly annoying that I now have to order them! What a scam.
هنا مر ابو جهاد ❤❤❤
What is the minimum required thickness of a brick wall behind the hidden frame? Is 100 mm enough?
Hello and thank you for your comment. This depends on different parameters. We offer planning brochures in which all information on this topic can be found. We would recommend contacting the GROHE team in your country so that they can send you the necessary information. You can find the contacts on the GROHE website of your country.
Kind regards,
your GROHE Social Team
Très cool , bien comprehancible
لوقف تسريب المياه من السيفون المخفي
Nyong kiye tukang plumbing indonesia, makane kudu ngerti carane priben ben bs masang
i like the music
Thank you! 🙂
Thank s you
Hello. How do i change the 9l flush volume variant to the 6l variant. Thank you
Hi, please get in touch with your local installer via this link: www.grohe.sk/sk_sk/nase-sluzby/showroomy-instalateri/showroom-locator.html# Thank you, Anna from GROHE Team
What is a purpose of two separate button for activating if always same amount of water going out. If you like to answer ,please don't answer me ,visit your local instaler.Thank you
I am having a nightmare hanging the pan! The plastic fittings are flimsy, and there is an issue with the plastic fixings and the grub screw stripping the thread of those plastic fittings. One has just snapped leaving the pan half on! I wouldn't recommend!
Hello James,
please contact your local GROHE partner to get the support you need.
You can find one through our website:
www.grohe.com/en/corporate/grohe-in-your-country.html
Kind regards,
Your GROHE Social Team
Ich machen WC Grohe in Polen.Grohe The best !
Thank you for your kind words. Best regards, Anna from GROHE Global Team
رائعة 👍👍👍
Nice
Superb
в чем разница исталяций??Rapid xl , Solido,SL3 в 1 ,5в1??В чём разница вообще этих инсталяций??Т.к цена разная!
Татьяна Акжигитов
Is there a video, how to get the legs out, when you accidentally pushed them completely inside the frame? Although there is a cut through the metal, it stays there and I can't make a move. I have already put the screws out, but still... Maybe wd40?
Hello Jacky,
there is no such video as far as we know. If the problem persists, please contact your local GROHE partner for further assistance.
Kind regards,
Your GROHE Social Team
Для чего черная гофра на хамуте ?
Hello,
please contact our colleagues in Russia for support:
www.grohe.ru/ru_ru/
Kind regards,
Your GROHE Social Team
Great video thanks for that
❤❤
Dear Grohe, everything has been done following step-by-step instructions on the video but no matter what, there is always a leak under the toilet pan. The toilet itself is sound - no leaks (I tested it using food colouring). Trickles of water appear to run down the pipe and gather under to toilet dripping onto the tiling below. What could the cause be?
Hello Tisha,
that is a bit difficult to judge from a distance, it can have various reasons. Could you please tell us in which country you are installing this? That would help us giving you the support you need. If you wish, you can also write to us directly via Facebook or Twitter and we'll take it from there. 😊
Kind regards,
your GROHE Social Team
GROHE - Thank you, Grohe. I live in London, United Kingdom.
Hi Tisha,
please get in contact with our UK colleagues directly via info-UK@grohe.com . They will be able to give you hands-on assistance 😊
Kind regards,
Your GROHE Social Team
@@GROHE hello, i have the same problem, installing in Romania
Danke dafür, klasse!
Geberit Doufix vs Grohe Rapid, which is the best?
Hi Dana, we know the right answer! ;) Best, Ole from GROHE Team
Now I now the answer: THE BEST would be to use Grohe mechanisms on a Geberit blue metal frame. Grohe blue metal frame is not good enough and allowed ceramic tiles to move away from the wall. :(
How do you lower the water pressure in one of these toilets to avoid having any splashback?
Hi Andrés,
You can insert a flow restrictor (Order No. 42300000), which you can adjust so, that the amount of water pressure suits your needs.
Kind regards, your GROHE Social Team
@@GROHE Is there a video anywhere of how to install this flow restrictor?
Hello Andrés,
we do not have a video for the installation at the moment. If in doubt, please contact your local GROHE partner.
Kind regards,
Your GROHE Social Team
which model is this?
Hi Shivam, it's the GROHE Rapid SL. If you have further question please let us know. Best, Anna from GROHE Team
هذا شلون سعره بالعراق
Thanks
❤
Not a word about amount of water adjustment. Guys this is the most painful part of whole installation. If you don't care about customers' bills maybe think about how much water was wasted this way.
Hi Lukasz, you can find the info on the water adjustment here, on page 5:
cdn.cloud.grohe.com/tpi/100000/100000/100000/100000/100090/100090/100090800/original/100090800.pdf
Kind regards,
Your GROHE Social Team
а если там внутри что то сломается?
Hi,
If something breaks during your installation, please contact your local GROHE Team for assistance: grohe.com/en/corporate/grohe-in-your-country.html
Best, Victoria from GROHE Global Team
@@GROHE
I mean, if something breaks during exploitation=)
Hi,
We recommend contacting your local GROHE team fro specific questions regarding this product and process.
Best, Victoria from GROHE Global Team
👌👍🇳🇪🙏Very good
how to create animations like this, what software is used
They use probably Solidworks and/or Autodesk Inventor.
Bravo bien expliquer
Fine but music Volume irritate
تعليم مفيده جدآ شكرا
ua-cam.com/channels/egXbEOjcTHKgR21AV6KmYA.html
yes
👍 👀 Professionele
Awsome
Super
👍🏻
❤️❤️❤️❤️ NIE
Grohe good