Received this bike today in the Netherlands. Severely regret my purchasing decision. Advertised as a city bike, this bike is hardly suitable for normal Amsterdam city use. Given my collection of bikes and e-bikes, I'd score this bicycle no more than a 5 out of 10, even considering the extremely affordable price. Some serious design flaws prevent this bike from being suitable for regular city use. Including but not limited to: - Having to increase support level from Eco to Sport to Turbo in order to step down support level. You can only switch UP until it cycles back down. Horrible design flaw. Not able to immediately disengage. - M button on display turns on and off lights, but, when riding and simply pressing the buttons to switch support levels, it will occasionally DISABLE the light while riding. This should be made impossible. Horrible design choice. - This bike does NOT have a normal dutch frame lock, and worse: It has NO pre-drilled holes in the frame for a frame-lock. This renders the bike COMPLETELY useless for quick shopping trips in amsterdam city, unless you want to carry around a second external cable lock. But who wants that? Nobody, 99.9% of dutch bikes just have a frame lock. I have more complaints, but, i'd say, this bike is a giant disappointment. Only get if you really don't have any more money to spend, otherwise, you'll regret it. I have had it for half a day, if anyone wants one in the Amsterdam area, send me a message, it's done 18km and it's for sale.
Issue 1: You must raise the support level from Eco to Sport to Turbo to lower the support level. You can only switch up until it cycles back down. We understand your concern about the way the support level is switched. By having separate buttons to switch up and down separately, you have the flexibility to adjust the support level without having to switch in a fixed order. You can send an e-mail to Service@fiido.com for detailed instructions. Issue 2: The “M” button on the display turns the lights on and off, but simply pressing the button to switch support levels while riding occasionally disables the lights while riding. You have pointed out that the “M” button may cause conflicting functions while riding. Regarding the functions of the “M” button, we currently define them as click to turn pages, double-click to turn on/off the headlight, and long-press to release the speed limit. For the case you mentioned about the lights not working while riding, we analyze that it is not a problem with the definition of the key. Please contact Service@fiido.com and cooperate with us to find out why this issue occurred. We will further analyze this issue and consider optimizing it in subsequent product updates to avoid similar situations. Issue 3: This bike does not have a regular Dutch frame lock, and even worse: There are no pre-drilled holes in the frame to install a frame lock. This makes the bike completely useless for quick shopping around Amsterdam unless you want to carry a second external steel cable lock with you. But who would want that? Nobody, 99.9% of all Dutch bikes have only one frame lock. Thank you for your feedback, we understand your need for a mounting hole for a frame lock. In response to the quick shopping scenario you mentioned, we take it very seriously. In order to solve this problem, we have decided to add pre-installed mounting holes for horseshoe locks in our subsequent products, so that you can easily install a frame lock and improve the safety and convenience of your bike. Thank you for your suggestions, we will continue to improve the usefulness of our products.
Issue 1: You must raise the support level from Eco to Sport to Turbo to lower the support level. You can only switch up until it cycles back down. We understand your concern about the way the support level is switched. By having separate buttons to switch up and down separately, you have the flexibility to adjust the support level without having to switch in a fixed order. You can send an e-mail to Service@fiido.com for detailed instructions. Issue 2: The “M” button on the display turns the lights on and off, but simply pressing the button to switch support levels while riding occasionally disables the lights while riding. You have pointed out that the “M” button may cause conflicting functions while riding. Regarding the functions of the “M” button, we currently define them as click to turn pages, double-click to turn on/off the headlight, and long-press to release the speed limit. For the case you mentioned about the lights not working while riding, we analyze that it is not a problem with the definition of the key. Please contact Service@fiido.com and cooperate with us to find out why this issue occurred. We will further analyze this issue and consider optimizing it in subsequent product updates to avoid similar situations. Issue 3: This bike does not have a regular Dutch frame lock, and even worse: There are no pre-drilled holes in the frame to install a frame lock. This makes the bike completely useless for quick shopping around Amsterdam unless you want to carry a second external steel cable lock with you. But who would want that? Nobody, 99.9% of all Dutch bikes have only one frame lock. Thank you for your feedback, we understand your need for a mounting hole for a frame lock. In response to the quick shopping scenario you mentioned, we take it very seriously. In order to solve this problem, we have decided to add pre-installed mounting holes for horseshoe locks in our subsequent products, so that you can easily install a frame lock and improve the safety and convenience of your bike. Thank you for your suggestions, we will continue to improve the usefulness of our products.
A quite HARSH score for minor issues listed imo... At WORST it sounds like a 7 out of 10 bike. I would give it a solid 8 or 9 given the price especially with discounts
@doppelganger9254 Oh it gets worse. Its an absolute horrible bike. What retard makes a bike without a framelock? I cant go to Albert Heijn with that. Also, the display beeped on button press. Anyhow, I got rid of the bike. I'd say its about as bad as the average bike they sell in germany, no lock included - and not made for 2000+km/month. This bike was made for non-bikers.
Received this bike today in the Netherlands. Severely regret my purchasing decision. Advertised as a city bike, this bike is hardly suitable for normal Amsterdam city use. Given my collection of bikes and e-bikes, I'd score this bicycle no more than a 5 out of 10, even considering the extremely affordable price. Some serious design flaws prevent this bike from being suitable for regular city use.
Including but not limited to:
- Having to increase support level from Eco to Sport to Turbo in order to step down support level. You can only switch UP until it cycles back down. Horrible design flaw. Not able to immediately disengage.
- M button on display turns on and off lights, but, when riding and simply pressing the buttons to switch support levels, it will occasionally DISABLE the light while riding. This should be made impossible. Horrible design choice.
- This bike does NOT have a normal dutch frame lock, and worse: It has NO pre-drilled holes in the frame for a frame-lock. This renders the bike COMPLETELY useless for quick shopping trips in amsterdam city, unless you want to carry around a second external cable lock. But who wants that? Nobody, 99.9% of dutch bikes just have a frame lock.
I have more complaints, but, i'd say, this bike is a giant disappointment.
Only get if you really don't have any more money to spend, otherwise, you'll regret it. I have had it for half a day, if anyone wants one in the Amsterdam area, send me a message, it's done 18km and it's for sale.
Issue 1: You must raise the support level from Eco to Sport to Turbo to lower the support level. You can only switch up until it cycles back down.
We understand your concern about the way the support level is switched. By having separate buttons to switch up and down separately, you have the flexibility to adjust the support level without having to switch in a fixed order. You can send an e-mail to Service@fiido.com for detailed instructions.
Issue 2: The “M” button on the display turns the lights on and off, but simply pressing the button to switch support levels while riding occasionally disables the lights while riding.
You have pointed out that the “M” button may cause conflicting functions while riding. Regarding the functions of the “M” button, we currently define them as click to turn pages, double-click to turn on/off the headlight, and long-press to release the speed limit. For the case you mentioned about the lights not working while riding, we analyze that it is not a problem with the definition of the key. Please contact Service@fiido.com and cooperate with us to find out why this issue occurred. We will further analyze this issue and consider optimizing it in subsequent product updates to avoid similar situations.
Issue 3: This bike does not have a regular Dutch frame lock, and even worse: There are no pre-drilled holes in the frame to install a frame lock. This makes the bike completely useless for quick shopping around Amsterdam unless you want to carry a second external steel cable lock with you. But who would want that? Nobody, 99.9% of all Dutch bikes have only one frame lock.
Thank you for your feedback, we understand your need for a mounting hole for a frame lock. In response to the quick shopping scenario you mentioned, we take it very seriously. In order to solve this problem, we have decided to add pre-installed mounting holes for horseshoe locks in our subsequent products, so that you can easily install a frame lock and improve the safety and convenience of your bike. Thank you for your suggestions, we will continue to improve the usefulness of our products.
Issue 1: You must raise the support level from Eco to Sport to Turbo to lower the support level. You can only switch up until it cycles back down.
We understand your concern about the way the support level is switched. By having separate buttons to switch up and down separately, you have the flexibility to adjust the support level without having to switch in a fixed order. You can send an e-mail to Service@fiido.com for detailed instructions.
Issue 2: The “M” button on the display turns the lights on and off, but simply pressing the button to switch support levels while riding occasionally disables the lights while riding.
You have pointed out that the “M” button may cause conflicting functions while riding. Regarding the functions of the “M” button, we currently define them as click to turn pages, double-click to turn on/off the headlight, and long-press to release the speed limit. For the case you mentioned about the lights not working while riding, we analyze that it is not a problem with the definition of the key. Please contact Service@fiido.com and cooperate with us to find out why this issue occurred. We will further analyze this issue and consider optimizing it in subsequent product updates to avoid similar situations.
Issue 3: This bike does not have a regular Dutch frame lock, and even worse: There are no pre-drilled holes in the frame to install a frame lock. This makes the bike completely useless for quick shopping around Amsterdam unless you want to carry a second external steel cable lock with you. But who would want that? Nobody, 99.9% of all Dutch bikes have only one frame lock.
Thank you for your feedback, we understand your need for a mounting hole for a frame lock. In response to the quick shopping scenario you mentioned, we take it very seriously. In order to solve this problem, we have decided to add pre-installed mounting holes for horseshoe locks in our subsequent products, so that you can easily install a frame lock and improve the safety and convenience of your bike. Thank you for your suggestions, we will continue to improve the usefulness of our products.
A quite HARSH score for minor issues listed imo... At WORST it sounds like a 7 out of 10 bike.
I would give it a solid 8 or 9 given the price especially with discounts
@doppelganger9254 Oh it gets worse. Its an absolute horrible bike. What retard makes a bike without a framelock? I cant go to Albert Heijn with that. Also, the display beeped on button press. Anyhow, I got rid of the bike. I'd say its about as bad as the average bike they sell in germany, no lock included - and not made for 2000+km/month. This bike was made for non-bikers.
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