What Service Advisors SHOULDN'T Say After a Sales Objection (Service Drive Revolution)

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  • Опубліковано 9 лис 2024

КОМЕНТАРІ • 8

  • @paulmazz
    @paulmazz 2 роки тому +1

    OMG!! I had a solar salesman, after I told him I wasn't going to go solar, start in on "do you love your family & what type of environment you are leaving them". I immediately said....BYE...& disconnected from the video conference! Being a real estate broker of 32 yrs experience, I would never go the 'shaming' route to overcome an objection!

  • @JDclips2353
    @JDclips2353 4 роки тому +2

    You guys are so awesome! Never a dull moment! 🤣

  • @chriszimmerman9737
    @chriszimmerman9737 4 роки тому

    My old team mate used the “you love your family?” Line a lot. I couldn’t even believe it.

  • @timweaver835
    @timweaver835 5 місяців тому +1

    No spent 30 years in a parts department. Started my automotive training with Mercedes Benz. I work for Hyundai now as a service advisor (alot of stress being a manager, got divorced). The parts department personnel hide behind a box. When they f up they are not the ones face to face with the customer. My parts department sucks as a former manager I would have fired them all.

  • @moisesvargas619
    @moisesvargas619 3 роки тому +1

    “it’s cheaper than your insurance deductible” Recommendation was brake pads and resurface rotors. 3mm pads.

  • @Watchandcutgearchannel
    @Watchandcutgearchannel 4 роки тому +2

    I’ve done all of these at some point in my career lol 😂 ... I love this too... “do you love your kids”? Lmfoa Hahahahahah!!!!!!! 🤦‍♂️
    Honestly... screw the parts department! Hahahaha J/K! Sort of! Those guys have made me hop In my own car to get the right part from a competing dealer so many times just to get the job done when promised. This of course is because the wrong part is ordered 😂. Great episode guys... I Actually wish you had spent more time on this one ... there’s a way longer list.

  • @ianvervalin9002
    @ianvervalin9002 Рік тому

    Chris seemed slow in this one