@@chelbastiaan Cell phone tracking isn't always accurate and people could be living in a building with multiple tenants. It always helps to have the exact address.
zCharged They always, ask to confirm. - the first responder may be one of tHese motor bike paramedics that some areas keep on call - they can get through the traffic quicker than the ambulance and are sometimes stationed at points between ambulance stations to provide faster response. They can stabilise the patient until the ambulance gets there.
@@morganp215 well, in every western hospital an emergency is an Emergency with quick actions. It's the dude with the fractured thumb who will wait 48h.
Might be given this is specifically the East Midlands ambulance service. Don't know how many people work as dispatchers for the East Midlands ambulance service, but if the number is small, then it might be the same person. The website says they serve 4.8 million people and get a call roughly every 40 seconds, but idk how many dispatchers that might work out to.
No thats is an average response time. People say the clip is edited but it is not. as soon as you dial 999 you are asked for phone number adress and which service. As soon as you say ambulance the crew is attached.
This was scary to hear. I am 12 and have a peanut allergy. I carry my epi pen everywhere just incase this happens. I hope her mom was ok. She was really brave and did well helping her momma.
The average time for an ambulance to arrive in the UK in a category 1 priority call (heart attack, stroke, anaphylactic shock, unconscious patient etc) is 7 minutes 43 seconds.
if the patient is unconscious, having difficulty breathing or not breathing at all, the ambulance will arrive quicker. It was very fortunate for this woman that an ambulance was nearby And her daughter did an amazing job on the phone. I’ve only experienced anaphylaxis once and that was in hospital so I can’t imagine what it’s like to experience it outside of one!
@@lewmar321sco People complain about ambulance times in the UK but in an emergency the average time to get to a patient is less than 8 minutes. In towns and cities ambulances are dynamically deployed so distance from the ambulance station doesn't matter. There are also paramedics with emergency equipment and drugs on motorbikes and in cars for rapid response dotted about.
@@peterd440 True. My uncle is a rapid response paramedic, usually getting to a patient before the 2man vechile crew. He is also able to give more medications & procedures as he is trained & qualified to a far higher level than a standard crew. In respect to a time it takes to reach a patient, it took 3minutes for a crew to arrive to my grandmother who has heart failure & couldn't breathe. Response times inevitably take longer in rural areas as they have more ground to cover but not more crews. If I didn't live in a city, that response time would have definitely been a lot longer, despite crews best efforts to get to the scene fast as possible.
It was 9 minutes in total the clip is edited they did put the full one online and on their Facebook page of the whole call but I still can’t listen to it 😢
3 minutes for my grandmother who has heart failure last week. Living in a city/urban area definitely sees much faster responses, largely because that's where the nearest A&E hospital is located.
I guess it wasn't his first time experiencing that. He(or she?) was so calm and composed showing no sign of panicking. He just casually did as he was told as if it had been just a piece of everyday stuff. So amazing. Even adults will begin to panic even if slightly in that situation
The ambulance wasn't that fast, the video was edited, and what good would it have done to panic. When you have something important to do like saving your mother's life, you just get on and do it. However, even though the mother hadn't had such a bad reaction previously they were obviously aware she was allergic to nuts so why the hell hadn't her GP prescribed her an Epipen. That would have helped a lot while the ambulance was on the way and could have made the difference between life and death.
The call was for 9 minutes in total the full clip is online & she had already used my Epi pens & it hadn’t helped, I had 5 adrenaline shots in total it was that bad, I have to carry two everywhere I go & my family have used my pens on me several times but unfortunately when it gets so bad they aren’t always as effective as you’d expect. I’m just glad it only took 9 minutes to get there & well Frankie & the call handler did before they arrived
(In my country) Once my neighbour fell down the stairs and I dialed the emergency 3 times, and they came 1 hour later. They asked where the patient was, and I said we sent her with taxi. So we need to be more persuasive to get the ambulance faster.
It's not about being persuasive. Call handlers assess the situation to decide what level of priority to give each call. Anaphylaxis with compromised breathing is a top priority as the patient can go into cardiac arrest and be very difficult to resus because of widespread allergic response. If your neighbour could get into a taxi she probably didn't really need a 999 ambulance.
She'd have died in America. The American 911 dispatcher would have yelled at the teen to "CaLm DoWn" and would have spent 15 minutes arguing about whether or not the situation was serious enough to warrant the paramedics.
I'm from the UK but in every system, there are bound to be the occasional failings for whatever reasons and those services need to learn from them, but your comment helps no one; because it is bollocks. The overwhelming majority of people in the caring services the world over join for the right reasons; to help others. And rather than denigrate them because of a few failures, I thank them all from the bottom of my heart.
I can't believe that mom wouldn’t have told her daughter about how to use an epipen?? Or maybe she doesn’t carry one? My brother has very severe allergys and his epipen has saved his life multiple times. Especially bc it would have taken much longer for an ambulance to get to our house in the US
They didn’t work, it was that bad, I had 5 round’s before it started to ease off, I have to carry two all the time now and no waiting 999 as soon as the first one is in and tell them. Lots of people have said the same but all my family know how to use them and my work place, it’s silly things like knowing how hard to do it and how long to hold it otherwise it’s useless.
Hi there, I was wondering what the permission are for this audio? As I'm a third year television production student, I would like to use this 999 call as part of the intro sequence for a documentary. Let me know what you think Many thanks
People at risk of severe anaphylactic reactions often do keep Epipens at home but that doesn't necessarily mean the child knows where they are or remembers what to do in a crisis. For a category one emergency in the UK the average time on scene for paramedics is 8 minutes so that response time and advice on the phone is key.
They may have already used the epipen (which gives a slightly lower dose than is given by qualified health staff). The adrenaline in epipen is fast acting but also wears off very rapidly and repeated doses plus alternative medication given with close monitoring is a must.
@@emmarich100 I am sure if they had Epipens available the child would know all about it (my husband knows where mine are when I'm at home) and it would have been mentioned during the call. Anyway, in the UK at least, they are now prescribed in twos so that should be enough to help until an ambulance arrives, and knowing you've used it can take the edge off the panic and help with breathing.
She had used epi before the call but I had to have 5 in total. Unfortunately sometimes they’re not as effective as you’d wish they were. The call was 9 minutes in total this is just a clip of it.
Honestly hearing a voice & het being so calm is what helped me to slow my breathing down. The whole clip of 9 minutes call is online & their page & some of the things she said were amazing, she said I’d be in bed later eating chocolate, she moved me into a position she was told to to help me breathe. On the full clip you can hear when I’m about to give up and for a slip second her voice changes to say I’m not breathing & then she brings it back. She said in her head she kept thinking it’s my mum she’ll be fine and then she said she also thought my mums naked and the paramedics are coming, she’s always had a dry sense of humour but this served us both well.
The UK has rapid response paramedics on motorcycles and in regular cars who can arrive quickly through traffic and stabilize the patient before the transport ambulance arrives. The call was surely edited for youtube, but compromised breathing due to anaphylaxis would be a top priority in any case.
It took 9 minutes in total the full clip is online but when it’s a cat 1 every minute counts and luckily for me they had stopped for food when they heard the call so got to me very quickly
I wonder if one of those blue puffers would help someone having a reaction like this. Obviously they would need more treatment than a puffer, but the steroids in it would open their throat right, like it does with the lungs? Of course, I suppose puffers only really work if you can breathe in... if you can only breathe out or can’t breathe at all, then it’s pretty useless. I still wonder if it would slow down a reaction if the patient were to breathe it in as soon as they notice the attack’s starting. I’m not sure if steroids would work for that... they’re quite a bit different from adrenaline.
Genuinely love your out the box thinking, and in an emergency its always good to look a what got around you that could help. unfortunately Though severe asthma attacks and anaphylactic shock can look similar, the physiological causes are quite different. So short it's a no.
I used my inhaler when I took antihistamines before it got so bad as I was panicking but they work on your bronchial further down & this is swelling in the airway & throat so wouldn’t of helped but you’re right in your thinking as that’s exactly what I did
@@GaynorMallard Eh, I just kind of figured. Steroids reduce swelling… Not really sure what the difference between the swelling is. I know that allergic reactions are basically the immune system going haywire, but I’m not sure what causes the swelling that causes asthma? Isn’t asthma sometimes caused by allergies? I dunno the body is weird… especially the lungs. I suppose there’s different types of swelling. I can think of at least three.
@@zarasamuels9377 Thank you, I suppose I didn’t see this! Now that I think of it again, I suppose there’s many different types of swelling. Some can be targeted with ice, some with steroids, and some with epinephrine. Some you actually have to suck liquid out. The human body is a strange thing. I’m fortunate that I’ve never been allergic to anything, but I’m admittedly kind of naive to how severe allergic reactions actually work as a result.
Just because you might be deaf doesn't mean you can't talk. They might not be able to hear the call handler but can still give the necessary information needed for a ambulance crew.
most people don’t get an epi pen until they have a life threatening reaction. I got mine only after going into anaphylaxis at 14 and my family had known of my nut allergies way before then.
I am an American. I would rather have this than most of the American emergency calls you hear. The person is panicked and screaming. The dispatcher is very rude. Never bothers to tell them that help is on the way and then wonders why they are panicking.
Being hysterical won't help a situation like this. You need to keep calm and confident so the patient doesn't become more panicked. I think they all handled it quite well
Wow, I've listened to a few of these 999 calls now, and what strikes me is that the very first sentence the operator says is not "Hallo, how can I help?" or "Hi, what's your emergency?" It is "Is the patient breathing?". In this case, the operator doesn't even give the child the opportunity to explain what is going on, even though he clearly knows exactly what is happening. Instead, she asks redundant questions and he tries to answer her, while also trying to tell her what's wrong while she keeps side-tracking him with more questions, adamantly sticking to her checklist. Very frustrating to listen to. I just hope the mom was ok in the end.
They ask if the patient is breathing as the first question because if not then CPR needs to be performed immediately. Studies show the chance of survival drops 10% for every minute CPR is delayed by. After around 6 minutes without chest compressions, brain damage begins to occur due to lack of oxygen. Every second counts. The two most important pieces of information are always whether the patient is breathing/conscious and the location of the caller. With these two pieces of information, an ambulance can be sent the quickest as the operator can establish the severity of the patient's condition and knows where to send it. As previously mentioned, it also allows the operator to begin talking the caller through performing CPR if they are not already trained. The rest of the details about how the scene has developed are less vital.
They handled this exactly right. The most important questions are is the patient breathing and the address. Most of the 999 calls I hear are excellent. The ones that are terrible are the Americans. I am American.
you’ve clearly never had medical training- if a patient isn’t breathing it doesn’t matter what the condition is right away, you just need to begin CPR. and if an organisation created with the purpose of insuring that people with medical emergencies survive has determined that ‘is the patient breathing’ is the most relevant question to ask, one would believe it actually is important to ask that.
The most essential thing is to know if the patient is breathing, any breathing difficulties puts the patient into a category one immediate response and the call handler will be typing this into her/his system which will be relaying all the info they collect directly to the Amb crew. So it's essential that they get the info THEY need ASAP. Sometimes that means cutting through the conversation as the top priority is the patient.
ushoys, I thought this was very funny. I read it as - you'd get a quicker response from the UK ambulance, even though they have to come from across the ocean. Some people have taken you literally; which is also very funny.
Jesus hearing the mom gasping for air in the back is scary !
Terrifying.
And imagine how CALM the son was in THAT situation!! He did a GOOD job! Omg
Don't use God's name in vain.. God is Good!
@@rezahosseini7851 Ikr!
I would be terrified if I was the teenager there
Fastest response time I’ve ever witnessed.
they must live next to the fuckin ambulance station lol
The clip is cut. If you notice, no address details or phone numbers were exchanged whatsoever so the clip has definitely been shortened.
@@lewmar321sco Addresses don't have to be exchanged. There's usually a caller ID and your location can be tracked down when you call.
@@chelbastiaan Cell phone tracking isn't always accurate and people could be living in a building with multiple tenants. It always helps to have the exact address.
zCharged They always, ask to confirm. - the first responder may be one of tHese motor bike paramedics that some areas keep on call - they can get through the traffic quicker than the ambulance and are sometimes stationed at points between ambulance stations to provide faster response. They can stabilise the patient until the ambulance gets there.
STEP 1: try to live next to an ambulance station
straubi ikr they got there so fast 😂
Once picked up from the ambulance make sure ur prepared to wait in a&e for the next 48hrs
Well we achieved that😂the downside is the hospital is more expensive than the usual one
@@morganp215 well, in every western hospital an emergency is an Emergency with quick actions. It's the dude with the fractured thumb who will wait 48h.
Weirdo Wolf37 This is in the UK - unless she goes private no direct charge
Wow, the girl is really calm which is amazing for her age
Frankie might be a boy but yeh, they did well
Bardyman no she is a girl, I know her
Kdkrk Kdkd, but why is „her“ name „Frankie“
Shiva ശിവ same also "her" name
@@kdkrkkdkd2642 you know her? Um ok
I swear to god idk if its the accent or what but the last 3 vids its the same dispatcher it feels like
Who Is this dat yes I thought so too
Might be given this is specifically the East Midlands ambulance service. Don't know how many people work as dispatchers for the East Midlands ambulance service, but if the number is small, then it might be the same person. The website says they serve 4.8 million people and get a call roughly every 40 seconds, but idk how many dispatchers that might work out to.
That was a quick response time.
No thats is an average response time. People say the clip is edited but it is not. as soon as you dial 999 you are asked for phone number adress and which service. As soon as you say ambulance the crew is attached.
@@Spuddy857 oh well I got 400+ likes so yeah
@@xkyleprivatex_9883 and what does that have to do with my comment xD?
So quick, the full time was 9 minutes. For me it felt like forever but they said they know when they get a call like that, that every minute counts.
This was scary to hear. I am 12 and have a peanut allergy. I carry my epi pen everywhere just incase this happens. I hope her mom was ok. She was really brave and did well helping her momma.
My gosh not being able to breath is such a horrible experience, it's very scary
Lucky an ambulance was nearby, it normally takes way longer in Britain.
Colby and Brennen yeah like at LEAST an hour sometimes then u have to wait in A&E for like 1000 years
Just says paramedic, could have been one of the motorbike first responders
The average time for an ambulance to arrive in the UK in a category 1 priority call (heart attack, stroke, anaphylactic shock, unconscious patient etc) is 7 minutes 43 seconds.
@@peterd440 7 minutes? Wow thats great :)
if the patient is unconscious, having difficulty breathing or not breathing at all, the ambulance will arrive quicker. It was very fortunate for this woman that an ambulance was nearby And her daughter did an amazing job on the phone. I’ve only experienced anaphylaxis once and that was in hospital so I can’t imagine what it’s like to experience it outside of one!
That gasping was terrifying omg. Glad that help was able to arrive quickly
Wtf that was quick!
It was edited, but they probably only took about 5-10 minutes to arrive
OMG he was so calm! Wow I wouldve been in tears freaking the eff out.
well its likely his mum told him what to do if they were in this situation, but yes
1 minute before the help arrived. That was fast ❤
jimin's abs luckily💜
Of course it wasn’t one minute lol
@@lewmar321sco People complain about ambulance times in the UK but in an emergency the average time to get to a patient is less than 8 minutes. In towns and cities ambulances are dynamically deployed so distance from the ambulance station doesn't matter. There are also paramedics with emergency equipment and drugs on motorbikes and in cars for rapid response dotted about.
@@peterd440 True. My uncle is a rapid response paramedic, usually getting to a patient before the 2man vechile crew. He is also able to give more medications & procedures as he is trained & qualified to a far higher level than a standard crew.
In respect to a time it takes to reach a patient, it took 3minutes for a crew to arrive to my grandmother who has heart failure & couldn't breathe. Response times inevitably take longer in rural areas as they have more ground to cover but not more crews. If I didn't live in a city, that response time would have definitely been a lot longer, despite crews best efforts to get to the scene fast as possible.
It was 9 minutes in total the clip is edited they did put the full one online and on their Facebook page of the whole call but I still can’t listen to it 😢
I think this kid would be a great dispatcher.. hes so calm unlike most adults. He should look into it aha. Hope the mum is fine though xx
The one time I had to call an ambulance for someone they arrived really fast as well (also in UK).
3 minutes for my grandmother who has heart failure last week. Living in a city/urban area definitely sees much faster responses, largely because that's where the nearest A&E hospital is located.
Only waited 4mins friday 6PM in busy city cant fault them.
Glad the help came quickly.
And bless that teenager.
AMAZING response.
I guess it wasn't his first time experiencing that. He(or she?) was so calm and composed showing no sign of panicking. He just casually did as he was told as if it had been just a piece of everyday stuff. So amazing. Even adults will begin to panic even if slightly in that situation
Hmm... I am very sure that teleportation is an ordinary thing to do in UK 😂
I think they are apparating - APPARENTLY. :D
Holy jam she called 999 and then they knocked? Like 911 be like let me wash me car first luv
This is the third or fourth emergency call from the UK I watch. It seems dispatchers/operators there are all excellent.
What a brave kid
Wow... 1st of all, that ambulance was fast!! And 2nd, how does she not panic?!
The ambulance wasn't that fast, the video was edited, and what good would it have done to panic. When you have something important to do like saving your mother's life, you just get on and do it.
However, even though the mother hadn't had such a bad reaction previously they were obviously aware she was allergic to nuts so why the hell hadn't her GP prescribed her an Epipen. That would have helped a lot while the ambulance was on the way and could have made the difference between life and death.
The call was for 9 minutes in total the full clip is online & she had already used my Epi pens & it hadn’t helped, I had 5 adrenaline shots in total it was that bad, I have to carry two everywhere I go & my family have used my pens on me several times but unfortunately when it gets so bad they aren’t always as effective as you’d expect. I’m just glad it only took 9 minutes to get there & well Frankie & the call handler did before they arrived
That teen sounded just like my bestie😭😭
(In my country) Once my neighbour fell down the stairs and I dialed the emergency 3 times, and they came 1 hour later. They asked where the patient was, and I said we sent her with taxi. So we need to be more persuasive to get the ambulance faster.
That's probably because they might of had a lot of calls with more serious emergencies
If they were able to get into a taxi it wasn't such an emergency. They have too many calls and have to first tend to the more urgent cases.
It's not about being persuasive. Call handlers assess the situation to decide what level of priority to give each call. Anaphylaxis with compromised breathing is a top priority as the patient can go into cardiac arrest and be very difficult to resus because of widespread allergic response. If your neighbour could get into a taxi she probably didn't really need a 999 ambulance.
The ambulance is fucking fast...
Reason the ambulance was quick to respond due to not being able to breathe and an allergy history.
Damn that was fast as fuck they were there in 30 seconds
Wish they were so fast in Italy too 😭😭
I think they'd be fast in our countries (I live in Greece) if the roads weren't so full of madmen.
I had a very severe asthma attack it was terrifying
The ambulance came really fast...
I also have a penut allergy and I got when I was a baby sadly
She'd have died in America. The American 911 dispatcher would have yelled at the teen to "CaLm DoWn" and would have spent 15 minutes arguing about whether or not the situation was serious enough to warrant the paramedics.
I'm from the UK but in every system, there are bound to be the occasional failings for whatever reasons and those services need to learn from them, but your comment helps no one; because it is bollocks.
The overwhelming majority of people in the caring services the world over join for the right reasons; to help others.
And rather than denigrate them because of a few failures, I thank them all from the bottom of my heart.
I can't believe that mom wouldn’t have told her daughter about how to use an epipen?? Or maybe she doesn’t carry one? My brother has very severe allergys and his epipen has saved his life multiple times. Especially bc it would have taken much longer for an ambulance to get to our house in the US
They aren't always effective, so it's possible she already used it.
They didn’t work, it was that bad, I had 5 round’s before it started to ease off, I have to carry two all the time now and no waiting 999 as soon as the first one is in and tell them. Lots of people have said the same but all my family know how to use them and my work place, it’s silly things like knowing how hard to do it and how long to hold it otherwise it’s useless.
Hi there, I was wondering what the permission are for this audio? As I'm a third year television production student, I would like to use this 999 call as part of the intro sequence for a documentary.
Let me know what you think
Many thanks
Hi Jacob, that would be fine, please just credit the audio to East Midlands Ambulance Service as we own the audio. Kind regards, EMAS Communications
@@EMASNHSTrust Great, will do, many thanks
Late to comment but this is my hero saving my life and if it can help other feel free. There is a full clip of the call online if you google me
God I would of cried.
I did it when I was roughly the same age and certainly wasn't as good as this teenager.
Would have* WOULD HAVE*
Fuck me how scary this must have been, seeing your mum like that. You can hear her gasping and crying and I would have had a breakdown.
People need to keep epipens at home.
People at risk of severe anaphylactic reactions often do keep Epipens at home but that doesn't necessarily mean the child knows where they are or remembers what to do in a crisis. For a category one emergency in the UK the average time on scene for paramedics is 8 minutes so that response time and advice on the phone is key.
They may have already used the epipen (which gives a slightly lower dose than is given by qualified health staff). The adrenaline in epipen is fast acting but also wears off very rapidly and repeated doses plus alternative medication given with close monitoring is a must.
@@emmarich100 I am sure if they had Epipens available the child would know all about it (my husband knows where mine are when I'm at home) and it would have been mentioned during the call. Anyway, in the UK at least, they are now prescribed in twos so that should be enough to help until an ambulance arrives, and knowing you've used it can take the edge off the panic and help with breathing.
She had used epi before the call but I had to have 5 in total. Unfortunately sometimes they’re not as effective as you’d wish they were. The call was 9 minutes in total this is just a clip of it.
I wonder if saying "don't panic" to a person on the brink of meeting the Maker has helped anybody?
Honestly hearing a voice & het being so calm is what helped me to slow my breathing down. The whole clip of 9 minutes call is online & their page & some of the things she said were amazing, she said I’d be in bed later eating chocolate, she moved me into a position she was told to to help me breathe. On the full clip you can hear when I’m about to give up and for a slip second her voice changes to say I’m not breathing & then she brings it back. She said in her head she kept thinking it’s my mum she’ll be fine and then she said she also thought my mums naked and the paramedics are coming, she’s always had a dry sense of humour but this served us both well.
that was so quick lmfao
The nearest police station is 20 minutes away from my house-
Sadie Muir well yes, that too. But I’m saying it would take the police/ambulance upwards of 20/30 minutes while in this video it took 2 seconds
Wow, get that poor woman an epipen!
She used them on me before the call, I had to have 5 rounds before it eased off. Sadly it’s not always as effective as you’d like it to be
@@GaynorMallard wow! I'm glad you're ok!
I hope my children do this for me
Why does this always happen in England?
I was honestly crying from this because this could happen to my sister if she eats nuts 😭
I swear the paramedics must be able to teleport or something...
The UK has rapid response paramedics on motorcycles and in regular cars who can arrive quickly through traffic and stabilize the patient before the transport ambulance arrives. The call was surely edited for youtube, but compromised breathing due to anaphylaxis would be a top priority in any case.
It took 9 minutes in total the full clip is online but when it’s a cat 1 every minute counts and luckily for me they had stopped for food when they heard the call so got to me very quickly
Their emergency services are either apparating or using the Floo network istg
The floo. They need their equipment.
Oh my I have a but allergy too I know the struggle
Sherri Valance epipen!!!!
I'm a little vampire with my hair cut 💇♀️ ✂️ 🤪 ❤🎉😮😅😊
I wonder if one of those blue puffers would help someone having a reaction like this. Obviously they would need more treatment than a puffer, but the steroids in it would open their throat right, like it does with the lungs? Of course, I suppose puffers only really work if you can breathe in... if you can only breathe out or can’t breathe at all, then it’s pretty useless. I still wonder if it would slow down a reaction if the patient were to breathe it in as soon as they notice the attack’s starting. I’m not sure if steroids would work for that... they’re quite a bit different from adrenaline.
Genuinely love your out the box thinking, and in an emergency its always good to look a what got around you that could help. unfortunately Though severe asthma attacks and anaphylactic shock can look similar, the physiological causes are quite different. So short it's a no.
Those are asthma inhalers not allergy inhalers so no.
I used my inhaler when I took antihistamines before it got so bad as I was panicking but they work on your bronchial further down & this is swelling in the airway & throat so wouldn’t of helped but you’re right in your thinking as that’s exactly what I did
@@GaynorMallard
Eh, I just kind of figured. Steroids reduce swelling…
Not really sure what the difference between the swelling is. I know that allergic reactions are basically the immune system going haywire, but I’m not sure what causes the swelling that causes asthma?
Isn’t asthma sometimes caused by allergies?
I dunno the body is weird… especially the lungs. I suppose there’s different types of swelling. I can think of at least three.
@@zarasamuels9377 Thank you, I suppose I didn’t see this!
Now that I think of it again, I suppose there’s many different types of swelling. Some can be targeted with ice, some with steroids, and some with epinephrine. Some you actually have to suck liquid out.
The human body is a strange thing. I’m fortunate that I’ve never been allergic to anything, but I’m admittedly kind of naive to how severe allergic reactions actually work as a result.
Miauuuuuuuuu
What if you're deaf, how does it work then?
Robert Bright text 999 if able to (conscious & breathing)
Just because you might be deaf doesn't mean you can't talk. They might not be able to hear the call handler but can still give the necessary information needed for a ambulance crew.
No epi-pen?
most people don’t get an epi pen until they have a life threatening reaction. I got mine only after going into anaphylaxis at 14 and my family had known of my nut allergies way before then.
We’d used them and it had no effect
Wow! They have been there within 1.5 minutes!
The whole call was 9 minutes long, the full clip is online. But for me it felt like 9 hours but without them and my daughter would of died
Omg this is awful 😞
😀🐈🦮
God this is just so stereotypically British stiff upper lip attitude.
I am an American. I would rather have this than most of the American emergency calls you hear. The person is panicked and screaming. The dispatcher is very rude. Never bothers to tell them that help is on the way and then wonders why they are panicking.
No it's a keep calm and let's get this sorted. How do you think we coped with the blitz.?
Nothing to do with stiff upper lip, everything to do with doing what's needed.
Being hysterical won't help a situation like this. You need to keep calm and confident so the patient doesn't become more panicked. I think they all handled it quite well
Wow, I've listened to a few of these 999 calls now, and what strikes me is that the very first sentence the operator says is not "Hallo, how can I help?" or "Hi, what's your emergency?" It is "Is the patient breathing?".
In this case, the operator doesn't even give the child the opportunity to explain what is going on, even though he clearly knows exactly what is happening. Instead, she asks redundant questions and he tries to answer her, while also trying to tell her what's wrong while she keeps side-tracking him with more questions, adamantly sticking to her checklist. Very frustrating to listen to. I just hope the mom was ok in the end.
They ask if the patient is breathing as the first question because if not then CPR needs to be performed immediately. Studies show the chance of survival drops 10% for every minute CPR is delayed by. After around 6 minutes without chest compressions, brain damage begins to occur due to lack of oxygen. Every second counts.
The two most important pieces of information are always whether the patient is breathing/conscious and the location of the caller. With these two pieces of information, an ambulance can be sent the quickest as the operator can establish the severity of the patient's condition and knows where to send it. As previously mentioned, it also allows the operator to begin talking the caller through performing CPR if they are not already trained. The rest of the details about how the scene has developed are less vital.
They handled this exactly right. The most important questions are is the patient breathing and the address.
Most of the 999 calls I hear are excellent. The ones that are terrible are the Americans. I am American.
you’ve clearly never had medical training- if a patient isn’t breathing it doesn’t matter what the condition is right away, you just need to begin CPR. and if an organisation created with the purpose of insuring that people with medical emergencies survive has determined that ‘is the patient breathing’ is the most relevant question to ask, one would believe it actually is important to ask that.
I can only hope that if I need urgent medical attention then it is you I get through to because you are clearly an expert 🙄 Have a word with yourself
The most essential thing is to know if the patient is breathing, any breathing difficulties puts the patient into a category one immediate response and the call handler will be typing this into her/his system which will be relaying all the info they collect directly to the Amb crew. So it's essential that they get the info THEY need ASAP. Sometimes that means cutting through the conversation as the top priority is the patient.
How did you lose your mother?
A Peanut.
Americans should try dialing 999 for better emergency response
999 doesn’t work over here? Really? Thanks for the tip!
Wonder why they went with 911 when 999 had already been around for 20 years?
Ian moseley Contrariness
ushoys, I thought this was very funny. I read it as - you'd get a quicker response from the UK ambulance, even though they have to come from across the ocean.
Some people have taken you literally; which is also very funny.
@@ianmoseley9910 you can Google it and find out