Introducing Chatbot+

Chatbot+ is our incredible virtual assistant built on GenAI capability. If you have a contact centre operation then Chatbot+ is what you need. It will reduce you reduce your operational cost, make customer contact easier, and help you chat in over +120 languages!
Features:
AI-powered live chat translation
Automatic language detection
Default Agent language setting can be set individually
AdvisorAssist™- suggests ‘best answers’ (based on keywords)
One-line link, to be easily integrated to the client webpage
Unlimited customer interactions*
Advanced Security (Data encrypted at rest, and in transit)
Stability of 99.9% Uptime SLA
Customization for client banding
User management interface
Template responses
Custom dictionaries - bespoke to product names etc
Post-chat survey capability
Reports, analytics