BMC Remedy with Smart IT 1.5 - Creating a knowledge article

This video describes how to create a Knowledge article in BMC Remedy with Smart IT. For more information on this topic, see docs.bmc.com/docs/display/sma... on the BMC Online Documentation Portal.

[@NecromancerTO]

How do we use the anchor functionality?

[@stevencasey6588]

If you create an article in Smart IT, is it available in RKM as well?

[@MicheleMarques]

Yes, it is. For more information, click the online doc link in the description.

[@BMCdocs]

Yes, it is. And if you use BMC Digital Workplace or Remedy Service Request Management and have knowledge articles available, public articles are also available to end users.

[@AllenTechConsultant]

The Video is too bright. Not visible.