Exway Atlas Pro GaN Charger Not Charging New Boards
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- Опубліковано 10 вер 2024
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I've had a not-too-good experience with Exway Boards since I purchased the Atlas Pro 4WD. I created this video as a central hub for any other persons experiencing issues with Exway since Exway had no forums on their site where customers could express concerns. Please feel free to express your experience with Exway in the comment section. If a lot of people talk, If Exway cares about customer service, they would try their best to give the E-vehicle community a better experience.
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You nailed it Michael. your review is right on the money. I've just order my exway 2wd. and their customer service is cold. you have to wait so many hours, (or days) to hear a response. that's not the american way when it comes to customer support. in my opinion so far (when i have not recieve the product), their customer support is poor. please keep your videos coming...
Thank you. Your best bet is to come to this video after you send Exway an email. You'll get much more faster responses from us in the comment section. I really hope Exway get's better with the customer service. A lot of people are buying this board. We need to feel like Exway has our backs.
Saw you're video 5 months ago. Really wanted to get the Exway atlas pro 2wd but after seeing many bad reviews i kinda thought about waiting for this charger issue to be solved. Its been a while now, and i have started seeing some positive reviews, its really a 50/50 on your luck with this company. Anyways took the risk and just ordered this board like 10min ago.
Damn i hope everything goes well.
And ofcourse I LOVE and APPRECIATE YOUR VIDEOS!!! 💖💖💖
1 month laterr with the Exway Atlas pro 2WD. Nope i have had no issues with the board or charger, the app works normally and the board is perfect. (FOR NOW)
Smart move. Let them fix the issues we had at launch. If I were you, I would get the supercharger. You might be disappointed with the 210-watt GaN charger. If you start off with that charger, you'll have a better experience with the Atlas Pro. It really is a magic carpet once fine-tuned.
@@MichaelHurdleStudio No worries my man, already thought about it, sadly the superchaerger will be dispatched on september.
Just playing the waiting game. 👍✨
@@SAMLYCASLY September? Damn! The price we pay for our hobbies. lol. I brought mine with me today and still going strong. Did you do the new firmware update that Exway sent to the E-skate App? I didn't upgrade yet. The last time I upgraded it killed one of the ESCs. They take too damn long to send parts when I need them. I have to buy spare parts ahead of time, like tubes, wheels, belts, and backup remote control. I almost lost mine in the sewer last week. Get the 7" wheels if you can. They're the best for all terrains.
@@MichaelHurdleStudio Board hasn’t arrived yet, hopefully Exway will update the firmware for me, that way we can avoid any possible issues with the ESC. The board should arrive in 10/25 business days according to Exway but in the FAQ, based on where I’m from it should like around 40/60 days damn. I did pay for the shipment so it shouldn’t take too long to arrive. Anyways I’m not a big fan of all terrain or going off road so Im just going to stick with 105/75mm wheels for that nice amount of range, and the thought of charging the board from 0% to 100% in less than an hour is “Mental.”
Just wanna say thanks again for your amazing support and quick response to my comments. Glad your board is running nicely. Il keep this comment updated on anything that happens so other future buyers will have the information they are looking for.
Ride hard stay safe. 💖💖💖
✨Esk8 community✨
@@SAMLYCASLY Thank you. Very good. Ride hard and stay safe! I love it. lol Yes sir. I'm glad to be here Samly. I know Exway can take a long to get back to people, and I know the feeling of spending that much money and getting no help right away.
I'm right here with you, brother. You're *not* the only one having this experience with Exway. Same thing's happening to me.
No warning for 2 weeks that items are out of stock, I had to reach out proactively.
Defective AUXPack, needed a warranty replacement.
Defective GaN charger (got 3 charges out of it and it died), waiting for a warranty replacement + refund for 1000W charger because of design defects with GaN charger.
That said, the Atlas Pro 4WD Gear is a freaking magic carpet (when it actually runs).
I just WISH Evolve (or someone else) would start building a board with 4WD gear drives and a mega huge battery expansion (hint-hint). If so, I'd have chosen another company over Exway in a heartbeat.
Damn! Exway really need to work on a few things and they would be golden. Don't you think Exway would save so much money by including the 1000 Watt charger with the Atlas Pro? No one would complain about the 210-watt charger failing on them. You're not kidding when you say magic carpet. Now that I'm not having those issues so far, the board became one of the best boards I've ever owned. I hear you when it comes to having a company that's here in the U.S and has good parts. Exway better watch out if someone starts that.
Damn i have same problem 😂 definitely should have googled exway atlas problems.
Just emailed them, waiting for a reply.
Its bs though, we pay this much for a faulty product :(
I feel robbed, this is my first eboard :/
Damn! you too? Exway got to fix this issue now. I wish I had the power to fix this issue. The board is a pretty good board, but the charger issues might hurt them in the long run if they don't fix it. Plus you paid so much money for this board. No body want's that.
So I literally got my Atlas Pro 2WD yesterday. Paired it with the app, and went on a little trip. Came with 3 battery bars and I got back home after a 6 mile joyride with 2 bars and figured I'd throw it on the charger. Plugged it in and checked on it maybe 30-45 minutes later and noticed the LED was blinking red/green and hot to the touch. I immediately found your channel and videos. Honestly, I'm super disappointed at the fact that Exway has known about this issue going on nearly a year now, and still hasn't remedied this issue from the factory.
Sorry to hear that man. Why is this still happening Exway? What did Exway do about your issue? Please tell me that they are sending you out another charger. How to you feel about the 1000-watt super charger? It will change the game. Try to get a discount for the super charger. It's the least they can do for you. Let me know how it went.
I'm in the same boat, I got a Flex Pro about a month ago (after a month of waiting), and my charger croaked recently too. I reached out to Exway about the charger, and they quickly replied and offered to send an old, classic (non-GaN) charger as a replacement.
Besides the very poor English, the support person replied quickly and was nice. Just need to wait another week or two on the charger now I guess, hopefully it doesn't break on me though!
Damn bro. Did the replacement charger get to you yet? I'd like to see how the new charger works for you. I have a new channel dedicated to ESKA8ING. please follow me there for more content like this. www.youtube.com/@RIDETHISESK8
I was literally finally about to check out and buy the Atlas 4wd. I am a woman and have little experience with eboards and skateboards and have researched for the past two days and thought I was finally ready to buy from exway right now. What stopped me was that I wanted to learn more about the eboard handles, and this video popped up lol. Now, I believe that I will just buy from Evolve. Let me watch your other videos to see if exway fixed your problem
See Exway, your making people change their minds about the board. Did you make up your mind yet? I love Evolve.
I just got the Exway Flex Pro...charged it once, then it stopped working. I just emailed Exway hoping they get back to me soon. It's definitely disappointing seeing this happen to a brand new board. I would stay away from Exway products if I had the chance to do it over, and recommend others to purchase another brand.
I thought by now Exway would have this issue already worked out. I feel bad that new board owners are dealing with this. I really hope Exway fixes this before the summer. No one wants to deal with these issues on a new board. Keep us posted.
Just got an atles pro 2w gear drive on the 4/12/2023 and one motor failed don’t know what to do email them need a replacement just got it
That took a while. You make me want to buy some backup parts in case something like this happens to me again.
Hey Michael, thanks for a great video! My Atlas Pro arrived two days ago. I was only able to charge it twice. Now the light on the charger stays green even when plugged into the board. Plus, I don't know if I'm the only one having this issue, but I'm really concerned about the board's isolation. The thing is, when I step on a deck of the board or apply pressure on it, I can hear air flowing from the bottom of the board. And where the air gets, the water gets too. Could you please check if your board does the same? I wasn't able to find anything about this, so I don't know whether this is normal or not. I hope your board already runs well!
You are more than welcome. No way your charger has died already. What the hell Exway? The light staying green means that your charger overheated and died. As far as the air flowing out of the back of the board, Did you check the tire pressure? See if all of the deck screws are secured nice and tight. Where exactly are you hearing the air coming from? there should be no place for air to flow like that except for a bad tire or innertube. Try rotating the tires and see if the air sound moves to another part of the board. I got my Atlas Pro with some wobbly tires out of the box. That's why I brought the 175mm wheels. Having a board with issues right out of the box was just upsetting.
I was just about to order an FLex Pro, then I saw yesterday the video from OMN1PRESENCE about his issue with his board. Now I see yours.... I live in the Reunion Island. It's very difficult to get electric skate here. It must be send in France, then send to the REunion ( french island in the Indian Ocean ) by a special transporter. It takes time and money. If the board arrive and don't work, it's gonna be very shi...y. Thank you so much to let me know about your issues. I'm not gonna buy this board then, I think I'm going Evolve, lot more expensive, but it seems lot more reliable. That's what I expect, being confident of my purchase, and having fun, not troubles. Thanks to you.
Smart move bro. I don't blame you. Since I Got this board, I've had nothing but issues. Just so you'll know, it takes forever for a part to get to me from Exway, so I know you'll have a really hard time with that. I don't even own an Evolve board, but I'm going to say you'll be happier with them. I guess since this video came out, Exway has been getting back to me really fast, so I'm assuming they watched my videos. I really didn't want to make a video like this to get Exway's attention, but people have to know before they buy. Not all of us have money to throw away. I'm so glad I saved you a long headache. Let me know what you decided to get in the future. I wasn't going to do a review on the Atlas Pro, but now I feel like it's my duty to create a video review on Exway. They should make me an ambassador. I'll help keep them on their feet when they start slipping.
⚡🤙🏼 *Ambassadors are great Adverts to highlight features of a board* 🤙🏼⚡
but for reliability and problem-solving experiences it is better to speak to regular riders before buyin a board... online and group rides.
That's why esk8 communities are great, and I encourage people to stay active in talkin to other riders, around the world, regularly, not just when buyin a board, that way you know who knows what, who speaks openly and honestly, etc, and who is caught up in excitement havin not experienced an issue and therfore not a good source of info for when things go wrong.
Hopefully this video makes them address the issue/s, videos like this are vital to hold companies accountable, so thank you for sharin this 👏🏼
ps, I've read of too many bad experiences when people update their Exway firmware so many of us tell riders not to update their Exway unless they absolutely need to.
So true. Pure facts. Since this board is so new, I swore all this starting happening after the latest update. Let's see if that charger works. I highly doubt it. I think it's more than the charger. The charger is scheduled to se delivered Jan 15th 2023. If that does not work, I think I'm not going to be able to ride this board for months. I'll keep everyone posted.
@@MichaelHurdleStudio My friend got sent a replacement ESC, he had to replace it himself.
Evolve, parts & electronics wise it seems overpriced but essentially you are payin a for the service centres around the world. I would say for many people it's worth the extra money, peace of mind with havin a service centre nearby. Personally I'm not a big Evolve fan but I understand why many buy one - local support is a huge factor.
@@eBoard3R Damn. I really hope I don't have to do that right now with a new board. Did they send it to him for free? or did he have to pay for it?
@@MichaelHurdleStudio Free ESC, not sure if he had to pay for shipping - seems to be a thing with the esk8 brands based in China, they often make people pay for shipping for "free" replacement parts, though not always.
Oh this sucks. Wish i had watched this video. BEFORE I ordered the board. Mine's in the mail. Lol. I should have bought the Hurricane, I love Meepo customer support.
lol me too. and I made the video. lol I wish someone told me as well.
Also agreed on Exways service, it sucks. I won’t be an Exway customer anymore either. ✌🏻
Happened to me too! Still waiting on the replacement charger from them
Wow! I thought they fixed this issue already.
Also busted GaN charger after 1st charge
Damn!
My GaN charger also busted after first charge
@@dishankkathuria6119 Really? Now you have to deal with this as well. Join the club bro. This does not look good for Exway! People are coming to my channel asking if they should buy from Exway. i tell them they have good boards, but when they see the comments like yours, it turns them away, Espespecially when Exway hasn't made a video addressing this matter. I hope they fix this soon.
I bought evolve because of this video :)
Smart move.
yikes out of all the boards you could've gone with... I hope this is a troll
Yeah I had the same problem with the charger light staying green even tho the board is close to dead right now. I’ve not been able to get the app to work either, won’t connect, but I’m still able to ride in all 4 gears and tank mode works. It is the holidays right now so I’m kinda understanding, but hopefully by the 2nd I’ll be able to get in touch with them for another charger. I’ve always had problems with new boards and figured maybe it was just backfire, but every board I get has it’s own issue which is why I’m happy about warranty’s. You’ll see my own review in the next few days… stay awesome and don’t stress, you’ll be back and riding again in no time. Btw, if you’re in 4wd you’ll literally only get the same range as every other board. Mine ran out before my buddies evolve today.
Same here bro. Thanks for the kind words. I thought it was just me. You are so correct about every board has it's own issues. I didn't even get to test out my 4WD :-( Looking forward to watching your review.
Wow I’m getting to your video cause I’m having the same problems. . I connect the board to charge and the green color appears even when the app and the remote says my battery it’s almost 4 percent. 😫
Damn, you too? Sorry to hear that. You already let them know right? They take long to get back to you. What to you have? the Atlas Pro or another board from Exway?
Yeah that lack of community with the company hits hard. I’ve been trying to get an electric skateboard for a while and right now the deal breaker for me is the customer service. I’ve been seeing really unresponsive and unreliable customer service from a lot of these new and cheap eskating companies (backfire, Wowgo, Meepo, Exway) by other ppls experiences and now I’m feeling deterred from getting a board cuz I don’t wanna get screwed over by the company if the thing gets damaged in any way.
I 100% agree with you. Customer service is one of the most important things to me. It makes me feel like I've made a good choice with the company. I really miss Boosted. I know they would have made a dope A.T board if they were still around.
KLEAVE, Don't let it stop you from getting into the sport. I have a Meepo V3 that also took forever to get but I have had no problems with the board. It really is so fun to ride.
Same charger issue… wondering if it is a faulty design…
Even if you're "Just a customer" wouldn't they want to leave a good impression so that you return and they keep your business? Smh!
True dat. I wish. I really want Exway to see this and actually do something about it.
Well this sucks. I just got my atlas pro 4x4 and I only got one charge.
Damn yo, Exway! No lie, the board is dope when it works. Welcome to my world bro. I'm sorry that you're going to have to wait for a few weeks to get a replacement charger. Do you live in New York City? I can meet up with you and give you a charge just to hold you over until you get your charger. Let me know.
@Michael Hurdle Production Studio 20 hour drive lol. They are selling me a fast charger for 80 bucks. Kind of pissed but it's better than a few weeks of shipping to end up with another dead charger.
20 hours lol damn. I wish I could bless you with a charge but I get it. At least your super charger is on the way. Your going to love it. Your never going to want to use the 210-watt charger ever again lol. I'm spoiled now. 30 mins to a full charge! it's like using a cheat code lol.
Same here. 😫
I purchased a flex pro right when they released, I loved the ride and power, but the chargers broke or straight burned out. I'm on my 4th Charger and it just stopped working. They seriously need to fix this charging Issue, the GAN 210w Chargers are unstable and break far too easily. I have been looking for lower-wattage chargers or adapters since this board has a proprietary connector.
I really wish that Exway would fix this issue. I would like to speak to the CEO of Exway and ask him why is this happening. I have two dead 210 watt chargers. Since I've gotten the 1000 watt super charger, I've been having nothing but fun with the Atlas Pro. Who knows, one day I might get through to the CEO of Exway. I have a new channel dedicated to ESKA8ING. please follow me there for more content like this. www.youtube.com/@RIDETHISESK8
I had shipping issues with them as well....... but they refunded a mishandled package that was unfortunately my NASA edition i can't get anymore, but they were generally pretty helpful and responsive.
Give these guys some slack people....Things are not OK in China and we are lucky to be able to even order these items right now.
Board is dope AF.
I like to hear stories like yours. I don't watch the news at all, so I'm not up to date with any current events. I understand their struggle. No lie, I hope it gets better over there.
Surprising! One of my friend's NASA edition also got mishandled and stolen.
My charger stopped working after 1 charge. 2 of my wheels have a little wobble. At this point I'm not feeling comfortable with there quality. Had more then enough power to pull hard uphill though.
Mine came out of the box with wobbles, that's why I switched the tires to the 175mm, They still have a little wobble, but nowhere near the wobble, I got from the 160mm. Do you have the 210-watt charger? Your life would be so much better with the 1000-watt charger. Exway should just start shipping the Atlas Pro with the supercharger. It'll save them money in the long run. If they send out three 210-watt chargers, it will cost the same price as the supercharger.
Have they gotten back to you at all about this issue? Responded to any emails saying they’d make it right? I’m not a fan of this lack of customer service.
The said that they are sending me a new charger in the mail. ETA Jan 30th 2023. That's mad long to wait for a charger. Damn Exway, I was hoping we would start the new Year off right but I guess I was wrong.
I got my atlas pro 2 days ago, it didn’t connect to the app. Therefor it was stuck in safe mode. (Still rode it lol) rode it for 30 miles on safe mode. I tried 5 different phones. Tried the old version of the app. Finally got it connected to the old app. But I couldn’t do anything with it besides see the battery life. I’ve been waiting on a response from exway considering they’re closed for new years. I got desperate and tried my very old galaxy note and sure enough it actually worked. Got it fully unlocked. Not 30 min later I got a response from exway. Seemed like a personal message but they just suggested something I did 2 days ago. Great board, but I would have been very disappointed if I hadn’t managed to do it myself
And yes the charger gets super hot. All In all as long as the board continues to work from here. I’ll be obsessed. The thing is so fast it’s not even funny, range is great, good looking accessories. But the taste being left is certainly unpleasant thus far. Hopeful. But unpleasant
Damn bro, you had to go through all that. You sound like me. I'm going to try everything under the sun before I give up. How's your board doing with charging? I'm still waiting for a replacement charger.
I just saw this. lol So true words bro.
@@MichaelHurdleStudio it’s still charging okay, I’ve only charged it up 3 times so we’ll see how it continues. I have my fingers crossed that the new charger works for you buddy. Exway has some things to straighten up. I’ll look out for ur updated video, good luck man!
@@ekkiteboarder5502 That's a great thing to hear. at least one of us is enjoying the board. I hope for nothing but great outcomes for you and your Atlas Pro in 2023. Thank you.
Bro those wheels wobble like crazy, completely unbalanced. I bought two, one for my wife and one for myself. My wife’s was perfect, the 🛞 on mine wobbled so bad it’s unsafe. I emailed after sales support and they didn’t care. I’ve seen other people on the Exway Facebook group saying their charger does what your does. IMO the wires are wrong in those chargers. Much love 🤙🏻
Really bro? I have to go back to their Facebook page to see how many people are having this issue. You brought two of them? Damn! I know you and wifey are not happy. Why are so many people getting bad boards from Exway, and why hasn't Exway addressed this with a video or a Facebook post. I'm still waiting for the new charger to come in the mail. We got played bro.
My chargers light doesn't even turn on right now. I have an email out to support about it. Exway Flex Pro.
The same thing happened to me. That charger is completely dead bro. You'll have to wait for the new charger. Check out this video where I opened the charger to see what's inside. ua-cam.com/users/shortsCQSbK3h0hW8?feature=share If I were you I would keep a heat sync on the new charger, or a small fan near the charger while you charge so that it can keep the charger cool for those long 4 and a half hours it takes to charge. See if they can give you a discount on the supercharger. It's a game-changer. I wish we had an electric skateboard company located here in the united states. I miss Boosted. You take a high-risk buying product overseas. When stuff like this happens, it makes your experience sour.
@@MichaelHurdleStudio that charger isn't compatible with the Flex unfortunately. My Hadean charger has a fan built right into it. Loud as hell. Wonderful design. Better than this thing.
@@nat2r Damn yo.
@@MichaelHurdleStudio Got an update for you (seems like you wanna be in the know)
They got back to me pretty quick:
"Actually,we have also noticed this situation of the GaN 210 Watt hour charger,and we start an urgent claim and discuss this with the supplier asap,now we have already figure out some temporary solution of the issue,here I am offering it to you "
They're sending me the prior version of the charger. It will charge a hair slower but probably a matter of minutes and should last longer :)
Now to fix this weird vibrating issue im encountering once i hit 25mph...
@@nat2r Thar's great news to hear. Exway is getting better with its customer service. I really hope the new chargers never have these issues. Such a dope board when it works. How will you fix the vibrating at 25mph? But so far so good.
You should check out the Meepo Voyager. It’s closer to your old board style but with insane power ⚡️
Sorry exway sucks Meepo has a good warranty and responds within a couple hours for me at least. My issue is I didn’t buy the board with them BUT they still give me advice etc
I heard good things about Meepo. Now I wish I had seen them first.
So my normal Flex battery died and ordered a flex er it wasnt on stock so I paid more for the pro I charged it up once successfully and left the charger pluged in the sockets as usually like ive did for over a year with the fast charger.
So I was sitting here gaming in the evening and the charger zwisched like crazy and 2 seconds later it poped loud like a transistor inside exploded and popped my fuse from my room so now im sitting here without a working charger even tho i have the old and fastcharger but there is no cable/connector so I can use the old chargers.
Is there any third party chargers for the flex pro or a adapter which is proven working?
Damn! Why am I hearing stories like this? I wonder why this is happening? Did you contact Exway? What did they say? I hope that's covered by the warranty. I really don't think they have a better charger. I believe this is only happening to customers outside of china. I guess they didn't think about the difference in power regarding DC and AC voltage.
@@MichaelHurdleStudio Exway wrote me back asap but cant offer me anything else as the GaN charger as replacement but they told me that they already know that they can explode and the
GaN charger will get fixxed and there will be new ones in a month
Which is a really big bummer to me I had a normal Flex and wanted the ER first so I can use my 2 remotes and fast charger with all the other stuff I bought for the normal Flex and now Ive got the Pro and nothing works out fine :( I just lost all my old stuff and the new stuff
@@xDakos That's horrible. Why is this happening with these chargers? It's hard to promote Exway when people are having charger issues. Exway should make a video addressing this issue. It's happening way too much now. It's all cool when the charger dies, but it can get really real when that same charger burns up your house. That's why I never leave the room when I charge my Atlas Pro. I have the super charger and it takes about 30 - 40 mins to get a full charge. I sit there just incase something goes sideways. Now you lost your old and new stuff. Now what will Exway do? Keep me post my dude.
They offered me a classic charger as opposed to the GaN fwiw, sorry you didn't have the same experience! @@xDakos
Bro I had the same problem they said I would receive my skateboard mid-January. I contacted them February 1 and they said they were out of the board and I had to switch from x1 riot to x1 hub. So after I decided to add the quick charger for it because they said that they were out of the hydro tires. So finally got the board Feb 8. I opened the mail and read flex pro. So I'm like “ yo, did they really send me a flex pro” so I opened the second box, and there it was; a flex pro. They sent me the wrong skateboard. I didn't tell them cuz its worth a lot more than what I actually spent😂 And it even came with Hydro wheels they said they were out of.
Damn, bro. Wow! What's going on with Exway these days? I can't order anything from their site. They told me to go to the US version of Exway to place my order. Everything is out of stock on the US version of Exway. I really need a battery for the Atlas Pro and I can't get one. I'm so upset.
@@MichaelHurdleStudio exwayusa. that's where I ordered my battery it didn’t send a notification that I bought it or even sent me the tracking number and when I called the number it went straight to voicemail. So idk where my battery is. They don't even reply to the email
Well my charger started doing the same thing recently. Fml 🤦♂️ thanks for the info
Really? Do you have the Atlas pro or something else? Did you let Exway know? It's going to be a few weeks wait depending where you live. I waited close to 18 days from the day they shipped it. Let them know sooner than later. We only have 6 months warranty on that board. I'm using it now while I have it. Who knows how Exway would act when the warranty is up. Those parts are expensive. Keep me posted bro.
@@MichaelHurdleStudio I have the Atlas Pro 4WD, they are sending me another charger for free
@@Big_Country_67 Good. How on earth are they affording to send chargers to so many people. Thank goodness we still have a warranty.
Exway sounds like DJI . I bought the new Avata and it worked fantastic out of the box , then I did the first update screwed it up now
I have to plug my phone to the goggles or it won't even take off and my new super light weight goggles have to have the added weight
of my phone and two separate cables pugged into them . Did I mention I hate the FAA Aholes . Good luck with your board and I can't
wait to see what kind of new BULLSHIT the FAA will pile on all drone owners . Oh yea , , , you have a blessed and Happy New Year my
friend . Watch my last video it will help you feel a little better .
Thank you for the kind words. It seems like customer service is dead in this time zone. That's one of the many reasons why I stopped flying drones. DJI got way too big for their bridges. It's like they don't care about service, they only care about profit. I'll go watch your video. Thanks dude.
People are paying for good reviews and sometimes getting bots.
So true.
When you gonna sell me one of those skate boards hmmm 🤔
lol, I only have two lest.
You're the only one speaking OUT LOUD about the issue. Others are at home just pissed and bitching to themselves. The real problem is probably that the reps (if they have any) don't speak our language hence the lack of communication.
There are always multilingual people that could be hired. I believe they do speak English, though.
I got to look out for my fellow ESK8ers out here in these streets. We're not millionaires! We work hard for our money. Someone had to say something.
I was able to charge my board one time, and now the charger doesn't work.
Damn, still? I thought Exway fixed this issue. If I were you, I'd send them an email ASAP. Depending on where you live, it might take up to three weeks before you even see that replacement charger. Sorry that you have to look at the board for three weeks before you can ride it again. I went through the same thing a few months back. I was pissed.
@@MichaelHurdleStudio Yep, I've been following you and Mosh on here. I was hoping they would have figured it out by now. I even sent them an email before I received my board asking them if they had figured out the problem. I sent them an email immediately. I'm hoping I don't have to make a video to get something done. I still have my Meepo V3 that has been like a rock.
@@MichaelHurdleStudio Sarah has responded. No good news so far. She seems Bot. I am not happy. Might have to go to NY to get a charge.
@@Baord2death Sounds about right! Please tell me at least she's sending you another charger. What did she say? Bro if you were in Lower Manhattan I would let you charge with my supercharger until you got the replacement charger. So far your experience is not good. Keep us posted.
@@MichaelHurdleStudio She hasn't said she was as of yet. I told her that I sent two emails, one to the service email and then the after sales email, so she wants to make sure that they don't send me two. I think I am going to demand the 1000w charger. Did you end up having to buy the one you have? I saw Mosh man had received three that didn't work. It takes about 24 hrs to get a response as they are on the other shift.I know you would homie. Thank you!
Mine isn’t working either 😢
Damn bro. What issues are you having?
Mine also isn’t charging. At least I got to ride it once.
@@CaptGoodJob Damn this is still happening to people? did you send them an email letting them know? Do it today, because you're not going to see that replacement charger for at least three weeks.
Thanks for being legit not a huge fan of the Eskate
Influencers most are biased ect...
So true.
@Michael Hurdle Production Studio Did anything get worked out with them brother?
@@dylanhagsauce8629 I wish bro. I Re-packed the Atlas Pro yesterday. I'm sending it back to them. I'm going to make a video today about why I'm doing that. Not good at all bro.
@Michael Hurdle Production Studio Sorry to hear I will stick with the Zeus Pro and my GTR Carbon they should hold out for a little while, hopefully. I hope you get a full refund and go with a different brand I gotta be Honest Ownboard the company I got the Zeus pro off they can be a little robotic but at least they are on whatzap that texting app. They get back to me within two days, or sometimes, even like 2 hours later, I can email you some of my responses. If you want, you can see what they are like. The hadean is expensive buddy it wouldn't hurt to look at a Zeus Pro or Evolve. I have cloud rovers on my zeus Pro legit. I don't even notice a difference in range. Sorry for the long-winded comment. I just figured I would give you my own take. I got the Zeus Pro because my series 1 GTR left me wanting more range and power. Also, I did not want to pay Hadean prices. I can honestly say that after just changing wheels yesterday and testing it after a few months left in the closet it's reliable for me. I even flew it out to the mountains of alberta had it shipped and man wicked times. I'm looking forward to your video and sorry about your bad luck, mate. (ZEUS Pro around 2300 km)
@Michael Hurdle Production Studio After checking lunar sale dude Zeus Pro is 1499 for the big dick battery too thats righteous just figured I would let you know looking for yah haha. I swear im not affiliated just looking to help.
That’s some bullshit but happy birthday to the great akuma aka boots to back bison 🎉🎉🎉🎉🎉🎉
lol Thank you. You know SF6 is dropping next year. I'm eye balling it at a distance.