ITIL 4 Foundation | ITIL 4 Foundation Training | What Is ITIL V4? | ITIL Certification | Simplilearn

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  • Опубліковано 4 лип 2024
  • 🔥 ITIL® 4 Foundation Certification Training Course www.simplilearn.com/it-servic...
    In this tutorial on ITIL4 Foundation, we will explain why ITIL is important, what exactly it is, how it changed over time, some of its advantages, its different types, and the different ITIL certifications available. The tutorial will also help you understand how ITIL helps with maximizing value to clients by aligning the goals of the service provider along with the requirements of end users. Each of the iterations of ITIL are also explained in detail. Now, let's jump into this ITIL 4 Foundation tutorial.
    Below topic are explained in this ITIL 4 Foundation training:
    00:00 ITIL 4 Foundation
    02:16 What is ITIL 4?
    Elements of ITIL:
    08:29 Four dimensions
    12:02 ITIL service value system
    44:47 ITIL 4 Certification
    46:30 Companies using ITIL
    To learn more about ITIL®, subscribe to our UA-cam channel: ua-cam.com/users/Simplile...
    To access the slides, click here: www.slideshare.net/Simplilear...
    Watch more videos on ITIL®: • What is ITIL? | Introd...
    #ITILV4 #ITILTrainingVideos #ITILFoundation #ITILTrainingVideos #ITILCertification #ITILCourse #ITIL #ITILV4Foundation #WhatIsITIL #Simplilearn
    ✅About ITIL® 4 Foundation Certification Training Course
    This ITIL certification introduces learners to ITIL V4 Certification, the newest version of the ITIL 4 exam, to understand and improve an IT-enabled enterprise. This ITIL V4 certification training will help you understand the concepts, languages, best practices, and processes utilized in the ITIL 4 lifecycle.
    ✅ITIL Certification Course Overview
    This ITIL 4 foundation provides you with a firm understanding of the ITIL 4 framework, core concepts and terminologies of ITIL 4 service lifecycle. By the end of this ITIL certification, you will understand how ITIL 4 evolved to adopt modern technologies and operational processes as well as the necessary concepts in a service management framework.
    ✅ITIL Training Key Features
    19 PDUs for self-paced learning
    22 PDUs for online classroom flexi pass offered
    30 chapter-end quizzes and 2 industry case studies
    Four simulation exams
    Exam voucher included
    ✅Benefits
    The ITIL certification is a requirement for people who want to understand the concept of ITIL frameworks and enhance the quality of IT Service Management. ITIL certified professionals can earn up to 40-percent more than their non-certified peers.
    ✅Eligibility
    This ITIL V4 certification training course is best suited for IT executives, IT architects, operations managers, IT audit managers, IT planners and consultants, database administrators, ITSM trainers, service delivery professionals, quality analysts, application management and development teams, and IT managers. Obtaining the ITIL V4 foundation certification is available to both seasoned IT professionals and those fresh in their IT career.
    ✅Pre-requisites
    Learners need to possess an undergraduate degree or a high school diploma.
    👉 Learn more at: www.simplilearn.com/itil-mana...
    🔥🔥 Interested in Attending Live Classes? Call Us: IN - 18002127688 / US - +18445327688

КОМЕНТАРІ • 191

  • @SimplilearnOfficial
    @SimplilearnOfficial  2 роки тому +1

    Become ITIL Professional Today: taplink.cc/simplilearn_c_it_service

  • @ben59320
    @ben59320 3 роки тому +19

    I followed a remote training session for ITIL V4 which was a DISASTER during 1st confinement, then I had to use my voucher for the exam happening in 2 days, and the material is the worst: it's so abstract, using complicated words for nothing, just to look smart I guess. Your videos are helping me a lot, maybe I will manage, maybe not... anyways, you have definitely helped me a lot, sir. thank you for that !

    • @sjfs0000
      @sjfs0000 Рік тому +1

      so ? did you finally get your certification ? thankstothis course maybe ?

  • @hemantgupta2712
    @hemantgupta2712 3 роки тому +15

    Rate of speech is very high leading an impression of robotic sound & description. Watched it couple of times. Finally watched at .75x speed to catch🙂. Great explanation (feed back from ITIL foundation and SO ex trainer). Planning for v4 foundation exam

    • @SimplilearnOfficial
      @SimplilearnOfficial  3 роки тому

      Hey Hemant, thank you for watching our video and for the honest feedback. We will definitely look into this. Do subscribe, like and share to stay connected with us. Cheers :)

  • @mikebrowne477
    @mikebrowne477 4 роки тому +31

    This was actually one of the most helpful videos I've found on trying to understand ITIL and get my certification.

    • @SimplilearnOfficial
      @SimplilearnOfficial  4 роки тому +2

      Hey Mike, thank you for appreciating our work. We are glad to have helped. Do check out our other tutorial videos and subscribe to us to stay connected. Cheers :)

    • @albertsilva5842
      @albertsilva5842 3 роки тому

      And was this enough to take the exam?

    • @SimplilearnOfficial
      @SimplilearnOfficial  3 роки тому

      Definitely not! You need to learn more : www.simplilearn.com/it-service-management/itil-foundation-training

  • @erikschaepers
    @erikschaepers 2 роки тому +10

    I am ITIL-4 certified and I can say, this is definitely one of the best summaries available. As per Disney, I recommend to read "The Ride of a Lifetime" by Robert Iger - the story of a CEO who turned Disney around, from a money-burning theme park company to what it is again, today

    • @SimplilearnOfficial
      @SimplilearnOfficial  2 роки тому +1

      Thank you for the appreciation. You can check our videos related to various technologies and subscribe to our channel to stay updated with all the trending technologies.

  • @udayreddy05
    @udayreddy05 4 роки тому +11

    Thank you CMR and SimpliLearn, it was very informative, i cleared my ITIL 4 foundation today :-). Your presentation was very helpful for me in connecting dots and visualizing the big picture after reading thru the AXELOS ITIL 4 Edition book.

    • @SimplilearnOfficial
      @SimplilearnOfficial  4 роки тому +1

      We are glad you found our video helpful, Uday. Like and share our video with your peers and also do not forget to subscribe to our channel for not missing video updates. We will be coming up with more such videos. Cheers!

    • @AlToor7
      @AlToor7 4 роки тому

      how did you study, how long it took for Study ?

  • @SimplilearnOfficial
    @SimplilearnOfficial  4 роки тому +7

    Do you have any questions on this topic? Please share your feedback in the comment section below and we'll have our experts answer it for you. Thanks for watching the video. Cheers!

    • @muslimshade2011
      @muslimshade2011 4 роки тому

      Can i get scholarships enrollment?

    • @snehasishmukherjee2682
      @snehasishmukherjee2682 4 роки тому

      how it is related with Agile, lean?

    • @justanothermom1822
      @justanothermom1822 3 роки тому

      @@muslimshade2011 the best for me to come in and out of the most beautiful kind regards David

    • @dasmon9088
      @dasmon9088 3 роки тому +1

      Im looking forward to work as technical support with bpo , may i know will this add value to my diploma in information technology?

  • @denversvlog5612
    @denversvlog5612 2 роки тому +3

    Thank you for explaining ITIL V4 so clearly and on point.. More blessings to you and your family🙏🏽🙏🏽

  • @charleshennings5134
    @charleshennings5134 4 роки тому +15

    I'm here because my school's source material is so damn dry that I get too distracted to read it lol Thank you

    • @SimplilearnOfficial
      @SimplilearnOfficial  4 роки тому

      Hi, thanks for visiting our channel. We hope our contents are helpful. Do subscribe to our channel and stay tuned for more.

  • @Ali_Shah21
    @Ali_Shah21 3 роки тому +4

    Thank you for this presentation about ITILv4 Foundation,
    This helped me a lot to understand the practices and process ...
    Hopefully I will pass the certification after reading the book as well...
    Thank you once again ..

  • @jonnyballgame34
    @jonnyballgame34 9 місяців тому +1

    Hello. This was fantastic thank you… I had bought a video as well as a book and I was swimming in the concepts and definitions. This helps a ton.

  • @samiullasyed1652
    @samiullasyed1652 4 роки тому +7

    Very comprehensive & Informative. Great video on ITIL4

    • @SimplilearnOfficial
      @SimplilearnOfficial  4 роки тому

      Hey Samiulla, thank you for watching our video. We are glad that you liked our video. Do subscribe and stay connected with us. Cheers :)

  • @ayeshMehek
    @ayeshMehek 3 роки тому +3

    Thank you so much for explaining it so well in a short time🙏

  • @emekaodikanekwu8769
    @emekaodikanekwu8769 4 роки тому +1

    Excellent presentation, excellent content and delivery. I thoroughly enjoyed it. Thank you

    • @SimplilearnOfficial
      @SimplilearnOfficial  4 роки тому

      Hello, thank you for watching our video. We are glad that you liked our video. Do subscribe and stay connected with us. Cheers :)

  • @arifteja1759
    @arifteja1759 3 роки тому +3

    Excellent overview of ITIL 4 - thanks so much for this

  • @DamflokJace
    @DamflokJace 3 роки тому +5

    I took my exam today and failed with a 55% score but I am VERY happy with that.
    This video broke the whole thing down beautifully and it made the course material make more sense.
    Now for take two!

    • @SimplilearnOfficial
      @SimplilearnOfficial  3 роки тому +1

      Great job! You got this!

    • @zahedhussain1744
      @zahedhussain1744 3 роки тому +1

      are you preparing all by yourself? If so, what are the materials you are going through / how are you going about it?

  • @jihadkhouribech3609
    @jihadkhouribech3609 4 роки тому +2

    Thank you for your efforts, I'm a student and I'm learning about ITIL for my Final Year Project in my school, and I found your explanations very useful to go further in understanding the ITIL framework!

    • @SimplilearnOfficial
      @SimplilearnOfficial  4 роки тому +1

      Hello Jihad, thank you for appreciating our work. We are glad to have helped. Do check out our other tutorial videos and subscribe to us to stay connected. Cheers :)

  • @manishgajwani
    @manishgajwani 4 роки тому +3

    I am not sure why do i see negative reviews about trainer. He seems to have done a great job , according to me .

    • @SimplilearnOfficial
      @SimplilearnOfficial  4 роки тому

      Hello, thank you for watching our video. We are glad that you liked our video. Do subscribe and stay connected with us. Cheers :)

  • @NonPressure
    @NonPressure 3 роки тому +6

    The content is as good as you will find anywhere but instructor's racing through it, so rushed. I reduced the speed to 0.75 and its too slow. The accent doesn't bother me worked with Indians and have listened to many indian lecturers

    • @SimplilearnOfficial
      @SimplilearnOfficial  3 роки тому

      Thanks for watching our video and sharing your feedback. Cheers!

  • @alena5803
    @alena5803 3 роки тому +2

    Excellent, for me the most useful and interesting training video for ITIL foundation

    • @SimplilearnOfficial
      @SimplilearnOfficial  3 роки тому

      Thank you for the appreciation. You can check our videos related to various technologies and subscribe to our channel to stay updated with all the trending technologies.

  • @KiranVarri
    @KiranVarri 7 місяців тому

    Excellent Summary/Orientation in a short time frame 👏👏👏

  • @PradeepChauhan17
    @PradeepChauhan17 4 роки тому +2

    Thank you for this video. Indeed it is helpful as I couldn't find many videos on ITIL V4. Also you explained very well the difference between V3 and V4. Thanks for that.
    Had 3 questions, basic ones.
    - What is the validity of foundation level itil v4 certification?
    - is the exam an open book one as most of the institutes are asking to take it from home.
    - in general, how much time does it take to study the material and get certified?

    • @cmrexcel
      @cmrexcel 4 роки тому +1

      Dear Prads
      -- There is no validity for foundation level certification
      -- Exam is closed book. Exam will be conducted paper based and online in authorized training/exam organization like Simplilearn. Alternatively, there will be web proctored exams which can be taken from your home or office (room) with webcam ON.
      -- I recommend a week of preparation i.e. spending at least 2-3 hours /per day

  • @quydeptrai2301
    @quydeptrai2301 3 роки тому +2

    Thanks for your video, it is very helpful for me.

  • @alejandroburbano6085
    @alejandroburbano6085 3 роки тому +2

    Hello i found your videos and it looks great and easy to understand.. i tnink if you put the video with closed caution for non native english, it will be a great.. Thank you

  • @ramjiprabakar6971
    @ramjiprabakar6971 4 роки тому +1

    Very informative and good video about ITIL V4

    • @SimplilearnOfficial
      @SimplilearnOfficial  4 роки тому

      Hey Ramji, thank you for watching our video. We are glad that you liked our video. Do subscribe and stay connected with us. Cheers :)

  • @darkweb3029
    @darkweb3029 3 роки тому +1

    very clear video. Thanks simplilearn

  • @spatel6549
    @spatel6549 4 роки тому +1

    Awesome, thanks!

  • @RajeshKumar-dq6me
    @RajeshKumar-dq6me 4 роки тому +1

    Very nicely explained.. thanks

    • @SimplilearnOfficial
      @SimplilearnOfficial  4 роки тому

      We are so grateful for your kind words. Also, subscribe to our channel and stay tuned for more videos. Cheers!

  • @this.is.lapc506
    @this.is.lapc506 2 роки тому +4

    If you are familiarized with ITIL 3 you can skip to the newer Practices at minute 31:00.

  • @noprettycool
    @noprettycool 4 роки тому +1

    great explanation and examples

    • @SimplilearnOfficial
      @SimplilearnOfficial  4 роки тому

      Hey Nora, thank you for watching our video. We are glad that you liked our video. Do subscribe and stay connected with us. Cheers :)

  • @poonamsutar2367
    @poonamsutar2367 4 роки тому +1

    Have not found detailed note for Infrastructure and platform management under technical management practice

    • @SimplilearnOfficial
      @SimplilearnOfficial  4 роки тому

      We will be uploading detailed version of ITIL soon. Stay tuned!

  • @jubileeteo
    @jubileeteo Рік тому +2

    thanks for the useful video.

  • @faicalmaiach6022
    @faicalmaiach6022 4 роки тому

    Very nice video with added value

  • @mayankyadav9857
    @mayankyadav9857 3 роки тому +1

    Trainer has very good knowledge as he gives good examples that help in better understanding. But sometimes its looks like he is reading document

    • @SimplilearnOfficial
      @SimplilearnOfficial  3 роки тому

      Hey Mayank, thank you for watching our video and for the honest feedback. We will definitely look into this. Do subscribe, like and share to stay connected with us. Cheers :)

  • @mohamedrafi8872
    @mohamedrafi8872 3 роки тому

    Fast Pace Robotic Voice. But Informative. thx

  • @KrishnaRac
    @KrishnaRac 11 місяців тому

    Hi I have 10 years of experience in Service Desk, now I want to become a manager, which course I need to take ITSM or ITIL v4?

  • @arunc4267
    @arunc4267 4 роки тому

    Very good and relevant information

  • @GK-sn1yo
    @GK-sn1yo 3 роки тому +2

    Hello CMR, thank you for this lucid and detailed content . I need a little clarity on one point. can you please elaborate on"promote visibility" ( Under guiding principles - collaborate and promote visibility). Does it mean visibility of the improvements/ value created on part of the service provider OR visibility of " collaborative efforts" by the service provider.

    • @SimplilearnOfficial
      @SimplilearnOfficial  3 роки тому

      Thanks for watching our video and sharing your thoughts. Do subscribe to our channel and stay tuned for more. Cheers!

    • @cmrexcel
      @cmrexcel 2 роки тому +1

      Promote Visibility at all levels. End to End Service

  • @kusumsuni
    @kusumsuni 3 роки тому +1

    Chandra sir I m hearing your voice everywhere prince2 it'll and everywhere

  • @svant353
    @svant353 4 роки тому +1

    This a great video, presentation and contents is clear. The presentor is good as well. Thank you.

  • @nilankamadushani6454
    @nilankamadushani6454 3 роки тому +2

    Good teaching and has an overview which helps to do the exam ... great job

  • @upengan78
    @upengan78 2 роки тому +1

    Thank you

  • @coraboswell3652
    @coraboswell3652 3 роки тому +1

    Brilliant training

  • @communityx
    @communityx 4 роки тому

    This video is better than the video series/itil-4 certification course from your site. I do not learn well from a computer reading text from a powerpoint slide. And for the price I'd think you all could afford a person who actually understands and can explain itil-4 beyond the power point. Seriously not satisfied with your online course.

    • @SimplilearnOfficial
      @SimplilearnOfficial  4 роки тому

      Hi, thank you for watching our video and for the honest feedback. We will definitely look into this. Do subscribe, like and share to stay connected with us. Cheers :)

  • @jeetugurgao
    @jeetugurgao 4 роки тому +9

    Content is excellent but the trainer speaks very fast. Trainer needs to improve presentation skill

    • @SimplilearnOfficial
      @SimplilearnOfficial  4 роки тому

      Hey Jeet, thank you for watching our video and for the honest feedback. We will definitely look into this. Do subscribe, like and share to stay connected with us. Cheers :)

  • @Abhishe23k
    @Abhishe23k 3 роки тому +1

    Thaks Sir ...

  • @herususanto7378
    @herususanto7378 4 роки тому +2

    I want to have certification ITIL Foundation v4?,,how to do it?..

    • @SimplilearnOfficial
      @SimplilearnOfficial  4 роки тому +1

      This ITIL V4 certification training course is best suited for IT executives, IT architects, operations managers, IT audit managers, IT planners and consultants, database administrators, ITSM trainers, service delivery professionals, quality analysts, application management and development teams, and IT managers. Obtaining the ITIL V4 foundation certification is available to both seasoned IT professionals and those fresh in their IT career.
      Check this link for more information: www.simplilearn.com/it-service-management/itil-foundation-training

  • @jothiramalingam8476
    @jothiramalingam8476 3 роки тому +1

    What skills will i be needing after clearing ITIL foundation exam{like coding, OFFICE, lean six sigma..Etc..Like that} to get placed in a company with a decent pay?...Would be a great help if someone can clarify me..Thanks in advance..

    • @SimplilearnOfficial
      @SimplilearnOfficial  3 роки тому

      Hi, we have some tips to clear ITIIL exam in this article: www.simplilearn.com/itil-foundation-exam-clearing-tips-article

  • @user-mm7ri1ve6s
    @user-mm7ri1ve6s Рік тому +1

    Very good walkthrough

    • @SimplilearnOfficial
      @SimplilearnOfficial  Рік тому

      We're thrilled to have been a part of your learning experience, and we hope that you feel confident and prepared to take on new challenges in your field. If you're interested in further expanding your knowledge, check out our course offerings in the description box.

  • @alessiopietrobufano2675
    @alessiopietrobufano2675 2 роки тому

    Hello Prof, would you share ITIL 4 lesson documentation? Thanks in advance, Alessio

    • @SimplilearnOfficial
      @SimplilearnOfficial  2 роки тому

      We don't have any pdf of this particular video. For slides, you can check out our slideshare profile: www.slideshare.net/Simplilearn"

  • @turk1850
    @turk1850 3 роки тому +1

    I don't understand because the strong accent. Perfect channel, but they do not have someone speak without an accent. Plz

  • @kanymoreno1976
    @kanymoreno1976 11 місяців тому +1

    Completed

    • @SimplilearnOfficial
      @SimplilearnOfficial  11 місяців тому

      Thank you for choosing us as your learning partner. We are thrilled to hear that you enjoyed your experience with us! If you are looking to expand your knowledge further, we invite you to explore our other courses in the description box.

  • @hossiluc
    @hossiluc 2 роки тому +1

    Very Intersting stuff

    • @SimplilearnOfficial
      @SimplilearnOfficial  2 роки тому

      We are glad you found our video helpful. Like and share our video with your peers and also do not forget to subscribe to our channel for not missing video updates. We will be coming up with more such videos. Cheers!

  • @faditarapolsi1045
    @faditarapolsi1045 4 роки тому +1

    Is this typical of Simplilearn's classes? Or is it lead by a native English speaker for those in the US?

    • @SimplilearnOfficial
      @SimplilearnOfficial  4 роки тому

      Hi Fadi, our way of teaching varies a bit since we have faculties from different countries.

  • @softrapid7636
    @softrapid7636 2 роки тому +1

    Thx

  • @namitavageria681
    @namitavageria681 4 роки тому +1

    I want to do ITIL Founder Certification.Should I go for ITILV3 or V4.

    • @SimplilearnOfficial
      @SimplilearnOfficial  4 роки тому

      Hi Namita, you can check out our article to know the difference between V3 and V4: www.simplilearn.com/itil-4-vs-itil-v3-whats-new-article

    • @arunc4267
      @arunc4267 4 роки тому

      V3 as 4 is yet to implement in most of org..

  • @kushalbadodekar9648
    @kushalbadodekar9648 4 роки тому +4

    Good information but instructor is presenting very fast, difficult to understand.

    • @SimplilearnOfficial
      @SimplilearnOfficial  4 роки тому

      Hi kushal, thank you for watching our video and for the honest feedback. We will definitely look into this. Do subscribe, like and share to stay connected with us. Cheers :)

  • @kalyanisingaravelu1661
    @kalyanisingaravelu1661 3 роки тому +1

    Great explanation..Is this enough to crack v4 foundation exam?

    • @SimplilearnOfficial
      @SimplilearnOfficial  3 роки тому

      No, this video covers only the basics of ITIL.

    • @SimplilearnOfficial
      @SimplilearnOfficial  3 роки тому

      Hey Kalyani, this is only a foundation level for the many concepts of ITIL. We would recommend taking up a course for a more detailed understanding. You can check this one out: www.simplilearn.com/it-service-management/itil-foundation-training

  • @RyanJander
    @RyanJander 4 роки тому

    Passed my exam recently. What is the next level of certification I can get within ITIL?

    • @SimplilearnOfficial
      @SimplilearnOfficial  4 роки тому +1

      Hi Ryan, congrats on finishing the foundation course. After foundation course, you can go for ITIL ntermediate certification: www.simplilearn.com/how-itil-help-career-growth-article.

    • @RyanJander
      @RyanJander 4 роки тому

      @@SimplilearnOfficial It is not really clear on what the next steps are though. Am I specializing in something next? Seems there are two ways to proceed.

  • @AroundDubai
    @AroundDubai 4 роки тому +25

    Informative but not a good video for learning. Seems like the instructor just reading the text written in somewhere. eventually got bored after 2 minutes.

    • @SimplilearnOfficial
      @SimplilearnOfficial  4 роки тому +2

      Hi, Thanks for the feedback. We shall share your concerns with the concerned department.

    • @cmrexcel
      @cmrexcel 4 роки тому +3

      Dear Lonely Planet,
      Thank you very much for the feedback. This helps me to improvise further

    • @SimplilearnOfficial
      @SimplilearnOfficial  4 роки тому +2

      Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention

    • @faicalmaiach6022
      @faicalmaiach6022 4 роки тому +5

      Sorry I don’t think you are right, as he gives many examples during the presentation so make it easy

    • @imshzx
      @imshzx 3 роки тому

      i agree say to boring

  • @sayankopal1341
    @sayankopal1341 4 роки тому +1

    If I study this video is it enough to pass the exam?

    • @SimplilearnOfficial
      @SimplilearnOfficial  4 роки тому

      Hi Sayan, you will gain good knowledge and understanding with our video. You can take up our course which will help you to clear the exam with ease: www.simplilearn.com/it-service-management/itil-foundation-training

  • @6rb55m3
    @6rb55m3 4 роки тому +1

    Is this Video enough to take the exam ??

    • @SimplilearnOfficial
      @SimplilearnOfficial  4 роки тому

      Definitely not! You need to learn more : www.simplilearn.com/it-service-management/itil-foundation-training

  • @ajaykumarmaddipati6449
    @ajaykumarmaddipati6449 4 роки тому +1

    I'm fresher so eligible for this exam

    • @SimplilearnOfficial
      @SimplilearnOfficial  4 роки тому +1

      Yes. If freshers students can learn this new technology then It is very useful for finding job as soon as completion of training.

  • @bharathwajvenkat8476
    @bharathwajvenkat8476 4 роки тому +1

    Can this certification help me achieve project manager role?

    • @SimplilearnOfficial
      @SimplilearnOfficial  4 роки тому +2

      No, ITIL provides its own job opportunities. PMP certification would be of great help to become a Project manager.

    • @swatijain6764
      @swatijain6764 4 роки тому

      @@SimplilearnOfficial Does ITIL experience will help for PMP certification or to move managing field.

    • @SimplilearnOfficial
      @SimplilearnOfficial  4 роки тому +1

      ITIL is totally different from PMP. For getting PMP certification you need the following prerequisites:
      1. 4,500 hours leading & directing projects
      2. 35 hours of project management education

    • @cmrexcel
      @cmrexcel 4 роки тому +1

      Dear Bharathwaj,
      ITIL being the best practice framework for IT Serivce Management, focuses on managing services end to end. In a lifecycle of a service you will also come across the project (i.e. while introducing new features, functionalities, improving etc.). Also, Project Management is one of Practices defined in ITIL4, under General Management Practices, but it do not provide deeper understanding of Project Management. To understand Project Management end-to-end, you need to go thorough PMP or PRINCE2, which are best practices for Project Management,

    • @bharathwajvenkat8476
      @bharathwajvenkat8476 4 роки тому

      @@SimplilearnOfficial I have seen ppl become change managers by dng ITIL.

  • @bioblob5028
    @bioblob5028 2 роки тому

    Good presentation, but the speaker needs to slow down a bit.

  • @aakashbabu7264
    @aakashbabu7264 3 роки тому +1

    Hi There.. Can you clarify whether a "Hotel" is a "Service Provider" or a "Product"?

    • @jothiramalingam8476
      @jothiramalingam8476 3 роки тому +2

      Hotel is a service ,what they serve is the product..

    • @cmrexcel
      @cmrexcel 2 роки тому

      Hotel provides services... While providing any services in involves Goods (for ex: food etc), service action i.e. at the end of Service provider & Service consumer

  • @_V.I.C_RN4L
    @_V.I.C_RN4L 3 роки тому

    I just went through the training and this the same material. FYI 🤓

  • @nivethaaishu8562
    @nivethaaishu8562 2 роки тому +1

    Can freshers do this certification

  • @arnephidelosreyes1858
    @arnephidelosreyes1858 4 роки тому +1

    Thank you really informative, is it possible to ask for a copy of the ppt slides?

    • @SimplilearnOfficial
      @SimplilearnOfficial  4 роки тому

      Thanks for the kind comment. You cannot copy our slides, however you can check out our PPT using this link: www.slideshare.net/Simplilearn/itil-4-foundation-itil-4-foundation-training-what-is-itil-v4-itil-certification-simplilearn

  • @FearBoo
    @FearBoo 4 роки тому +5

    This video is great, the accent is killing me a bit but the info in right from the study guide.
    Question 1: Opportunity vs Demand. Demand is when a Customer is asking for a service and you make it happen. Opportunity is when you can provide a service to a customer? can you elaborate on the Opportunity please? Explain it with examples like I'm a 5 year old :))

    • @sicklife4sho
      @sicklife4sho 4 роки тому +9

      FearBoo not really friendly to start complaining about somebodys accent and after all you here and now you’re asking him questions. Sorry, I think that is rude.

    • @christechtips7804
      @christechtips7804 4 роки тому +3

      @@sicklife4sho it's not rude it's an opinion

    • @denispana647
      @denispana647 4 роки тому +1

      Opportunity refers to options or possibilities to add value for stakeholders or otherwise improve the organization. Demand refers to need or desire for products and services among internal and external consumers.
      Let's say your client is a service provider. Demand is the client's need to resolve the problems as soon as they are reported. Opportunity is the proactivity you can do to detect and resolve the problems before they are identified and reported by your client clients.

    • @SimplilearnOfficial
      @SimplilearnOfficial  4 роки тому

      Thanks for sharing your input! Cheers!

    • @cmrexcel
      @cmrexcel 4 роки тому +1

      Dear FearBoo, Thank you that helps to work on improving it.

  • @ExcelForBeginners.
    @ExcelForBeginners. 3 роки тому +1

    Very bookish, I wanted to give interview for incident management, dont think it will help, very difficult to memorize theory

    • @SimplilearnOfficial
      @SimplilearnOfficial  3 роки тому

      Thank you for letting us know know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

  • @sandeepmortal
    @sandeepmortal 3 роки тому

    Bookmarks
    12:00

  • @nikhilmohanty4336
    @nikhilmohanty4336 3 роки тому +1

    Superficial level presentation. No value of watching. Not expected this from simpilearn.

    • @SimplilearnOfficial
      @SimplilearnOfficial  3 роки тому +1

      Thank you for your review. We are sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention

  • @onlinesaidasa9105
    @onlinesaidasa9105 2 роки тому +1

    Namaste
    Apart from ITIL, we can check EXIN SIAM certifications as well
    This would enable a candidate to perform well in any SIAM role.
    Thanks

    • @SimplilearnOfficial
      @SimplilearnOfficial  2 роки тому

      We are glad you found our video helpful. Like and share our video with your peers and also do not forget to subscribe to our channel for not missing video updates. We will be coming up with more such videos. Cheers!

  • @columbus1305
    @columbus1305 2 роки тому +1

    The rate of speech is very high. It looks like a robot reading the script

    • @SimplilearnOfficial
      @SimplilearnOfficial  2 роки тому

      Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better

  • @prachibangre2931
    @prachibangre2931 4 роки тому +1

    Too fast too quick it seems you are giving speech

    • @SimplilearnOfficial
      @SimplilearnOfficial  4 роки тому +1

      Thank you so much for bringing this to our attention. We reported this right away to the relevant department.

  • @tomatosauce605
    @tomatosauce605 3 роки тому +4

    Spot on. TheKnowledgeAcademy training is absolutely terrible. This has everything you need!

    • @SimplilearnOfficial
      @SimplilearnOfficial  3 роки тому

      Thanks for watching our video and sharing your thoughts. Do subscribe to our channel and stay tuned for more. Cheers!

  • @evolutionsimplified
    @evolutionsimplified 4 роки тому +5

    Better use a text-to-speech next time so I could actually understand something

    • @SimplilearnOfficial
      @SimplilearnOfficial  4 роки тому +1

      Thanks for the suggestion. We will try implementing them in future. Thanks.

    • @cmrexcel
      @cmrexcel 4 роки тому +1

      Dear Goerge, Will work on improving it

  • @kingsingh9367
    @kingsingh9367 3 роки тому +1

    What a waste of time. A beginner will never understand after watching this. I'm sure whosoever is saying good video blah blah they are here after attaining v3 or previously done something. No use for beginners. Anyone trying to understand ITIL for the first time go somewhere else. Thanks

    • @SimplilearnOfficial
      @SimplilearnOfficial  3 роки тому

      Hi, Thanks for the feedback. We shall share your concerns with the concerned department.

  • @NonPressure
    @NonPressure 3 роки тому +1

    recommend 0.85 speed

  • @bookmarkuse1664
    @bookmarkuse1664 3 роки тому +1

    Bro take some breathe ....

  • @defenderoftheway
    @defenderoftheway 4 роки тому +2

    There is NO VALUE to this video. Funny since this is an ITIL training course.

    • @SimplilearnOfficial
      @SimplilearnOfficial  4 роки тому

      Hi, sorry to hear that. Could you please explain a bit more on what has gone wrong. So that we can convey it to the concerned team. Thanks!