Hello. I apologize for the inconvenience and we will take care of it in the future. When watching the video, you can adjust the multiplier speed for clear viewing.
@@tundehixon1919 I apologize for the inconvenience. If you have any problem or feel dissatisfied with your watch, please inquire about after-sale treatment on the shopping platform, and we will help you deal with it as soon as possible. We will continue to update our products and appreciate your feedback and suggestions.
@@tundehixon1919 Glad to hear it, we'll keep an eye on this in the future, please feel free to keep an eye out for any issues or ask for help with after sales customer service.
Hello. It's possible that the folks at the factory forgot to put in the instructions when they packaged it, the Sorry for the inconvenience.Please consult the after-sales customer service in the app, she will send you the manual, please don't worry.☺
@@charlacarrillo7194 Hello. It's possible that the folks at the factory forgot to put in the instructions when they packaged it, the Sorry for the inconvenience.Please consult the after-sales customer service in the app, she will send you the manual, please don't worry.☺
I was able to connect the phone. But I can not get the alternate face to work. I used Deke and switched the Glory... the faces are actually in Glory, but they keep saying Synchronization Failed. And I have tried 2 different faces. Anyone have any ideas?
@@vipasgwhich app is the best for iPhone 14? On the little strip of info I received in the box it has the QR code for glory fit then below that it says recommended but under recommended is the DEKEFIT QR code so I don’t no if the recommended one is for the glory fit or dekefit?
Hello. It could be that the watch has been disconnected or the watch is in Do Not Disturb mode, it is recommended to restore the watch to factory settings and then reconnect it without it being in Do Not Disturb mode. If it still can't be solved, please consult the after-sales team, which will help you solve the problem as soon as possible.😀
Hi, message notification requires more steps, is your phone IOS or Android? Detailed steps can contact the after-sales e-mail, will send you detailed instructions.
@@h.aj-b7 Hi, message notification requires more steps, is your phone IOS or Android? Detailed steps can contact the after-sales e-mail, will send you detailed instructions.
Hello. There is this feature, to use this feature, you need to turn off the media audio of the watch, and you also need to turn on the switch in the app. For more details, please consult the customer service in the app, which will answer for you.☺
Hello. 1. If the watch can't answer the call, it may be that the call bluetooth is not connected, please turn on the call bluetooth in the app. About message push, the video has more detailed instructions, please follow the steps. 2. The time is synchronized with the phone time, if the watch and phone time are different, please reset the watch and reconnect it.😀
Hello. It depends largely on how often and for how long you use your watch, the If you have any questions. If you have any questions, you can consult our after-sales e-mail.😊
Tengo un tlf iPhone y el reloj inteligente me llegó ayer me va todo y me funciona todo estupendamente menos los WhatsApp y los mensajes lo he hecho todo y no soy capaz de programarlo para que me salga los mensajes de WhatsApp y el resto de mensajes. Por favor me podéis ayudar ?
Hello. There are more steps to set this up, there are detailed explanation inside the video, if you still can't set it up, please contact our after-sales team, they will help you solve it as soon as possible. Email: vip@vipasg.com whatsapp: +44 7511 496222
Please follow the steps below: 1、Confirm whether the APP and the device are connected successfully; 2, in the phone system settings to find the need to remind the APP notification access rights, allow notification; 3, whether the APP quit not running in the background, it is recommended to open the background running privileges; (If it is Android system, when the app is running in the background, the incoming calls, message reminders and GPS movement function may not work properly, you need to open the power consumption protection and self-starting system permissions, and join the whitelist) 4、If the watch has Do Not Disturb mode, please turn it off; 5、Push is to read the information data from the notification bar of the cell phone, make sure that there is a message box in the notification bar of the cell phone system, if the notification bar of the cell phone does not receive the message, please go to the system settings to open the notification; 6、Receive unread SMS need to ensure that the phone is resting on the screen. Otherwise the unread SMS will not be synchronized on the watch. 7、If you still want your device to receive reminders after launching the application on the computer, you need to set ""Restore mobile notification"" in the corresponding application on the cell phone; 8、The device should always be connected to the cell phone and the Bluetooth should be turned on;
Hello. About message push, the video has more detailed instructions, please follow the steps. If you still can't succeed, please contact the after-sales team, which will help you solve the problem in time.😄
Hello. After the watch and phone app are successfully connected, the The language of the watch will be automatically synchronized with the language of your phone.
Una vez que el reloj y la aplicación del teléfono móvil se han conectado correctamente El idioma del reloj se sincroniza automáticamente con el del teléfono.😊
This is way too fast and not speaking does not help. It's very frustrating having to keep pausing and going back.
Hello.
I apologize for the inconvenience and we will take care of it in the future. When watching the video, you can adjust the multiplier speed for clear viewing.
I agree. It is ridiculously complicated to set up this watch. I'm already contemplating returning it. And the app is uses has 1.6 * rating. 😢
@@tundehixon1919 I apologize for the inconvenience.
If you have any problem or feel dissatisfied with your watch, please inquire about after-sale treatment on the shopping platform, and we will help you deal with it as soon as possible.
We will continue to update our products and appreciate your feedback and suggestions.
@@vipasg update: I just ignored the video and followed common sense and used the Glory Fit app. No problem.
@@tundehixon1919 Glad to hear it, we'll keep an eye on this in the future, please feel free to keep an eye out for any issues or ask for help with after sales customer service.
The video shows that a manual was included. I didn't receive instructions in the box. Did anyone? This video is not helpful....
No I didnt also
Hello.
It's possible that the folks at the factory forgot to put in the instructions when they packaged it, the
Sorry for the inconvenience.Please consult the after-sales customer service in the app, she will send you the manual, please don't worry.☺
@@charlacarrillo7194 Hello.
It's possible that the folks at the factory forgot to put in the instructions when they packaged it, the
Sorry for the inconvenience.Please consult the after-sales customer service in the app, she will send you the manual, please don't worry.☺
Yes I did.
Folded instructions in box
I was able to connect the phone. But I can not get the alternate face to work.
I used Deke and switched the Glory... the faces are actually in Glory, but they keep saying Synchronization Failed. And I have tried 2 different faces.
Anyone have any ideas?
Hello.
You need to make sure that the watch is above 30% charged and the cellular network signal is good
The manual refers to a DEKE FIT app. The video refers to a Glory fit app. Which is it?
Hello.
I apologize for the misunderstanding and inconvenience.
Both dekefit and gloryfit apps are currently available.☺
@vipasg Thank you!
@@Wanderlustita21 😉welcome
Which app is the best one for iPhone? 5:56pm dec,29,2024
@@vipasgwhich app is the best for iPhone 14? On the little strip of info I received in the box it has the QR code for glory fit then below that it says recommended but under recommended is the DEKEFIT QR code so I don’t no if the recommended one is for the glory fit or dekefit?
Why does this watch not have a calendar, if so where is it
Hi, currently this watch does not have a calendar function. We will consider adding this feature in future product designs.
😃
No idea how do i connect to the phone or put Bluetooth on
Hello.
After the watch is turned on, search for the watch's bluetooth in the app, connect and it will work.
Everything is done on the app u need to bind changes the correct time and goes into bluetooth and connects
Yes, if you still have any questions, you can leave a message or ask for help from after-sales customer service. Happy life.
The VOLUME does NOT work on any device!
Hello.
It could be that the watch has been disconnected or the watch is in Do Not Disturb mode, it is recommended to restore the watch to factory settings and then reconnect it without it being in Do Not Disturb mode. If it still can't be solved, please consult the after-sales team, which will help you solve the problem as soon as possible.😀
Why can't I see my text messages on the watch
Hi, message notification requires more steps, is your phone IOS or Android? Detailed steps can contact the after-sales e-mail, will send you detailed instructions.
@@vipasgmy phone is IOS, and I’d like to know aswell
@@h.aj-b7 Hi, message notification requires more steps, is your phone IOS or Android? Detailed steps can contact the after-sales e-mail, will send you detailed instructions.
Can I reply to text messages from the watch?
Is there a find a phone feature? There’s a find your watch but I need to use the watch to find my phone in emergency
Hello.
There is this feature, to use this feature, you need to turn off the media audio of the watch, and you also need to turn on the switch in the app. For more details, please consult the customer service in the app, which will answer for you.☺
How can I connect a second smart watch to the samedi device?
Hello.
The app can only connect to one watch, if you need to connect to a second watch, you must unbind the first watch.
Is there a way to see how many miles I walked? Not steps but miles.
Hi, you can see the number of kilometers you've walked in the watch's status screen
It doesn't let me answer calls/messages. It's also in military time
Hello.
1. If the watch can't answer the call, it may be that the call bluetooth is not connected, please turn on the call bluetooth in the app. About message push, the video has more detailed instructions, please follow the steps.
2. The time is synchronized with the phone time, if the watch and phone time are different, please reset the watch and reconnect it.😀
This video is disastrous
Hi, sorry for not solving your problem, can you tell us where the video needs to be improved, we will improve the video
CUM RETURNEZ HUAWEI?
Hello.
Please describe your problem in detail and I will help you with it
What is the app on the watch with thw female on it idk what it is
Hi, the female feature requires you to select female in your personal information in the app before the option to record your female cycle appears.
@vipasg ohhh yeah I saw it and was just curious what the app was useless to me 🤣
@@stein1835 After filling in your date in the female cycle in the app, the watch will show what cycle it is currently in
How long should battery on watch last once fully charged?
Hello.
It depends largely on how often and for how long you use your watch, the
If you have any questions.
If you have any questions, you can consult our after-sales e-mail.😊
Tengo un tlf iPhone y el reloj inteligente me llegó ayer me va todo y me funciona todo estupendamente menos los WhatsApp y los mensajes lo he hecho todo y no soy capaz de programarlo para que me salga los mensajes de WhatsApp y el resto de mensajes. Por favor me podéis ayudar ?
Hello.
There are more steps to set this up, there are detailed explanation inside the video, if you still can't set it up, please contact our after-sales team, they will help you solve it as soon as possible.
Email: vip@vipasg.com
whatsapp: +44 7511 496222
How do I change the time?
After the watch and cell phone app are successfully connected,
The time of the watch will automatically synchronize with the time of the phone.
After the watch and cell phone app are successfully connected,
The time of the watch will automatically synchronize with the time of the phone.😊
Mine is still in military time. Help!
@@Lisa-fk6gj Hello.
Is your watch connected to the app?
@@Lisa-fk6gj there is a place under settings that togglws between 24 hour clock (military) and our normal 12 hour clock.
I cant connect to my messages
Please follow the steps below:
1、Confirm whether the APP and the device are connected successfully;
2, in the phone system settings to find the need to remind the APP notification access rights, allow notification;
3, whether the APP quit not running in the background, it is recommended to open the background running privileges; (If it is Android system, when the app is running in the background, the incoming calls, message reminders and GPS movement function may not work properly, you need to open the power consumption protection and self-starting system permissions, and join the whitelist)
4、If the watch has Do Not Disturb mode, please turn it off;
5、Push is to read the information data from the notification bar of the cell phone, make sure that there is a message box in the notification bar of the cell phone system, if the notification bar of the cell phone does not receive the message, please go to the system settings to open the notification;
6、Receive unread SMS need to ensure that the phone is resting on the screen. Otherwise the unread SMS will not be synchronized on the watch.
7、If you still want your device to receive reminders after launching the application on the computer, you need to set ""Restore mobile notification"" in the corresponding application on the cell phone;
8、The device should always be connected to the cell phone and the Bluetooth should be turned on;
Hello.
About message push, the video has more detailed instructions, please follow the steps. If you still can't succeed, please contact the after-sales team, which will help you solve the problem in time.😄
Como se cambia de idioma?
Hello.
After the watch and phone app are successfully connected, the
The language of the watch will be automatically synchronized with the language of your phone.
Una vez que el reloj y la aplicación del teléfono móvil se han conectado correctamente
El idioma del reloj se sincroniza automáticamente con el del teléfono.😊
This is the worst how-to and the worst smart watch I've ever had to try to set up. Send it back.
Not helpful at all. Too damn fast and no sound. Useless
Hi, we will correct the video in the future, sorry for the inconvenience, you can find help in the app's customer service center for any questions.