There is noway to ask password for Apex One agent installation. If you are trying to uninstall the Apex One agent use the uninstall password that you defined when you create a policy on Apex Central .
@@AungLay-zd5dd First I installed and then uninstalled it but again when I am trying to install it's saying you need to uninstall and asking for passcode. But I didn't create any password in apex. What should I do now?
If you don't know uninstall password or didn't apply uninstall password in the policy, you need to use the CUTTool to remove Agent completely. You need to contact to Trend Micro Support team to get the CUTTool.
thank you very helpful
thanks
When I install the agent it is asking for administrative password? Can you help me with this ??
There is noway to ask password for Apex One agent installation. If you are trying to uninstall the Apex One agent use the uninstall password that you defined when you create a policy on Apex Central .
@@AungLay-zd5dd First I installed and then uninstalled it but again when I am trying to install it's saying you need to uninstall and asking for passcode. But I didn't create any password in apex. What should I do now?
@@AungLay-zd5dd I have few questions to ask may I ask you, if possible?
If you don't know uninstall password or didn't apply uninstall password in the policy, you need to use the CUTTool to remove Agent completely. You need to contact to Trend Micro Support team to get the CUTTool.