Just to make your day: I’m watching from Romania, and FINALLY I understood how the sistem works. The first video that made sense. Thank you, sir! Bless you!
While I am very pleased with the e-Golf, the e-manger is just a pain to use, and I just avoid it. Vă mulțumim pentru vizionare și pentru timpul acordat pentru a scrie.
This was a great video. I just bought an e-up!. Normally I have no problems with reading and understanding user manuals but I really did not understand the e-manager and how to use it properly. Now I understand how the e-manager works. Thank you!
It is not the best layout and not very well documented in the manual. I'm just happy I don't need to use it for charging. The VW Car-Net app recently got discontinued due to shut down of 3G network. Thank you for watching and the feedback.
Are there any settings you can use to limit the battery charge level (anything less than 100%) when using the immediate charge mode? I know you can do this if you use departure time settings, as there is a Maximum charge % slider, but I can't find one if you plug in and start an immediate charge.
Since you mentioned -5 Celsius, about 23 Fahrenheit perhaps your car has the heat pump? Not sure way they didn't include one on the SE model here in the states. We are just getting into 10-12 C during the day, which makes being out more fun with this car. Thanks for watching.
Thanks for your video which is very helpful. I have a question, if the charging cable is plugged in and switch on "climate control using bettery", when the charging is finished while cable still there, which power resource is using for remote climate control?
If you are plugged in and remotely switch on heat or ac, it will use the charging station power. However it will not charge and run climate control at the same time. Thank you for the comment and feedback.
Great video! Just got a 2019 e-Golf, and I'm very happy with it. I have a strange issue with the delayed charging setting though. If I use e-manager on i.e. a monday and choose departure time every day of the week, the display always says "next departure time: thursday" - that is, it always says that the next departure time is three days from the day I'm on. But - in the app, everyting is fine, and the next departure time is displayed as the following day that I'm on. The car also "follows" the app, and charges in accordance with the settings there. I can also "force" the e-manager to display the following day as departure time if I only tick off that day as an option. Does anyone know what's going on here?
Congrats on getting an e-Golf, it has been my favorite car. My app became non-functional after the 3 yr trial, plus earlier this year I got this from VW, "Beginning February 22, 2022 AT&T, the wireless network provider for VW Car‑Net®, will discontinue their 3G wireless network. This means that the VW Car‑Net telematics system on your 2017 e-Golf will no longer function and your vehicle will no longer transmit or receive telematics data through the Car‑Net system." I would ask the dealer next time you pay them a visit or check out www.myvwegolf.com/forum. BTW this link ua-cam.com/play/PLoL8aT_nHnwSJXtVIotnLTkdGEef2SVYw.html should take you to a series of e-Golf videos that might be useful.
Thanks for the great video. Quick question....If I'm not running an e-manager program it should always charge to 100% correct? My 2018 gets charges anywhere from 160 to 200 km with no changes it settings and minimal changes in outside temperature.
There are so many variables that will increase/decrease your range overall. Tires, thread wear, cornering speed, rate of acceleration, rate of braking, outdoor temperature, wind, changes in elevation, overall speed, weight load of cargo and/or passengers, and of course age of battery. Presently I get 10 miles per segment of the battery gauge. This works out in theory to a range of 140 miles. What I pay attention to is how many miles do I get per segment. In the winter it can easily be half that amount that I achieve in summer. If you see a sudden drop under mostly the same conditions that might be a reason to have the traction battery checked. Thanks for your input.
I set the off peak mode from 11pm to 7am and have this option checked. My departure time was set to 10am. I found it was still charging after 7am! Do you know why? I want it to stop charging after the off peak period no matter what the SOC is. Thanks.
It is the rate of charge and not the amount of charge. Lets say your home circuit only allows for 10 amp draw before the circuit pops, then if you set MAX Charge to 10, it will only draw that amount until fully charge.
@@patriciae7213 Did you activate the settings with the check box on departure time screen? Once set it should perform the % charge for the days and times you have selected. Anything outside that range will revert to full charge.
I am trying to figure out how to get my 2018 e-Golf to not charge during peak times. Using my work location I set the off-peak time as follows: Start: 9:00 PM, End: 4:00 PM. I then plugged my car in (level 1) during that peak time, around 5:00 PM. It starts charging anyways. I made sure to set the minimum charge level in the e-manager to 0%. Still charges during peak hours. I'm at a loss of what to do and keep the car from charging during peak times.
@@His_Stigness I'm sorry, I somehow missed your "I made sure to set the minimum charge level in the e-manager to 0%". I thought that would be the problem and the calculator would override your setting to reach 100%. Perhaps you have to set it higher. If you got 50% left, set the level at 75%? I saw someone suggest to unplug it and plug it again.
@@His_Stigness I think I got it now, because now mine is working. Be aware that there are two different places to set the level of charging. One in the overall settings - That's the minimum level - that have to be set on 0%. The other setting is in the "charging location", inside the e-manager menu. Set that one for 100%, because that is the maximum level.
I guess if your if battery is hot and you want to low stress charge it, or if you want to prevent a circuit from drawing too much current and possibly tripping the breaker. Thank you for watching and commenting.
@@JD1er-milys My understanding is that it does not bypass the max setting. In 7 yrs of use I have never implemented the max setting on this car. Recently drove 135 miles and I was half tick away from the red zone be before charging.
Abit confused... Ive set departure times to 5pm as thats when i leave work. I plug in and get the pulsating green light but then it just never charges? The app allows me to start the charge but schedule never seems to kick in?
I havw a hybrid but settings are the same can i leave at 8am so if i set 8am air conditioning to come on does this mean my car if it has charge will warmed up or cooler for 8am
Not sure how it works on hybrid, don't believe any were sold in US, but in theory yes it should warm or cool to the set temp. In the EV you can specify if it will use the high voltage battery or the plug. When Car-net worked I could set the temp on the app while car was plugged in and the car would be at the desired temp. Now the car is garaged so I don't have any use for it. Besides in the winter I prefer the seat warmer. Thanks for watching.
Super helpful, thanks for making these videos. Question - can you use eManager to activate climate control? For example, go out for lunch, 100F in Socal, so can I set the climate control to 78F? Car is not charging. And I know how to do it with Car-Net, challenge is that the app does not always work. Thanks!
Can someome tell if a 2016 egolf has the ability to use the e climate control system? I have stried 3 times now with no success . Any help would be appreciated .
I sort of recall the before 2017 you had to use the Car-Net app. Once expired you could no longer make changes to it. On 2017 and after you can make changes via the touch screen. Never cared much for Car-Net except for the ability to pre cool or pre heat the interior, but not a $30 a month after the included 3yr membership expired.
But you got the heat pump heater, which should have been standard in the US version. BTW the revised CarNet app took what was fairly decent UI and made it into a multi step, multi password experience. I pretty much avoid it now. Thanks for commenting.
I had a friend tell me they were able to unplug my car while it was charging and then plug back in. I had always heard the port would lock the plug into position, but I guess that is not happening with my car. Actually prefer it that way, instead of having some one damage the connector by prying it off.
How does the car know what location it is in? For example Bobs house? There is probably a lot of Bobs that have a house.. How does it know where I work? GPS? Confusing..
Although the car has a built in cellphone for Car-Net, it still relies on your smart phone to obtain gps location for map display, your contact list (which includes Bob's house), performing Google searches (take me to Bob's house), and your text messages. The one thing it can't seem to do is automatically is change the clock from/to Daylight Saving Time, go figure.
Does it do that on all chargers? Is there charge location setting that should not be active? I don't use the charging schedule as I just plug at the local charge station as I need to. Will be four years without plugging in at home.
@@Blomsterfinn7 To me it sounds like a sensor issue, which could be hardware or software. There a lot of computer magic going on with these cars so hard to tell. Sounds like a job for VW ev tech. One other thought have you tried the 110v charger cable that comes with the car? It would provide another data point to help the tech with troubleshooting.
@@Blomsterfinn7 The only issue I have had so far has been with the infotainment system which twice as gone wonky. First time it would not shut off and the second time it didn't respond to any of the controls. Both times rebooting the system eventually resolved it. If you take it in I would love to hear what the results are. Good luck.
The way VW tied the eManager to Departure Time is confusing, and even though this video does a good job of explaining how to manipulate the settings in eManager, it doesn't really explain why eManager has to use a Departure to trigger a charging event. What I wish for this system is a simpler way: set Maximum (not Minimum) charge level and control charge times for off peak charging. This is not really a criticism of the video, moreso of the eManager. But if you want to simply tell the car: charge to Max of 75%, and do this between 1900 and 0700, how would you do this? (forget about the climate part, that part of the setting is pretty obvious) And to be clear: you always have to push the lower button in order for the eManager to control charging, correct? If you simply plug in, then the car is just charging without any control from eManager, right?
Recall this was there first EV in US and while I think they got a lot correct the software UI and manual translation could have been better. I guess the reason for departure trigger is that it suppose to provide a charged vehicle by the time you need it as opposed to a start time that may not provide enough time prior to departure time. The car will start charging when plugged in except if you have an active departure set, but this can be bypassed at the charging port button. Honestly I don't find any use for the eManager as my utility rate is constant all day.
Me too - exactly what I want. I have set up a timer that is set to turn mains power on for only the cheap electricity period. Downside to this is that it then seems to ignore the maximum charge setting and will charge to 100% time permitting. Probably missing something but the only way I've found to not over-charge is to manually estimate how long it will take to get to 80% and switch off mains power accordingly.
Yeah my understanding is that on 2015 you can access it through the CAR NET app, but that in the US it is either a subscription fee or not avail. Sorry for the bad news. You may want to check with the www.myvwegolf.com/forum/ for more details and any updates.
Just to make your day: I’m watching from Romania, and FINALLY I understood how the sistem works. The first video that made sense. Thank you, sir! Bless you!
While I am very pleased with the e-Golf, the e-manger is just a pain to use, and I just avoid it. Vă mulțumim pentru vizionare și pentru timpul acordat pentru a scrie.
Thanks so much for this video - it's really helped me to properly understand how the e-manager works.
The VW manual is not well translated and can be confusing. Thanks for watching.
This was a great video. I just bought an e-up!. Normally I have no problems with reading and understanding user manuals but I really did not understand the e-manager and how to use it properly.
Now I understand how the e-manager works. Thank you!
Congrats on your purchase, I'm still very pleased with my purchase. VW can build a great car, but I agree this manual is a struggle to understand.
You are a lifesaver, thanks for the video!!!
Glad to hear the video was helpful, thanks for watching.
This is the best, most in depth explanation of the golf e-manager app on youtube. What a great delivery.
It is not the best layout and not very well documented in the manual. I'm just happy I don't need to use it for charging. The VW Car-Net app recently got discontinued due to shut down of 3G network. Thank you for watching and the feedback.
Very clear, easy to follow. Just enough content. Thank you!
Thank you for taking the time to watch and give the positive feedback.
Thank you for using the language used in the manual alongside your demonstrations and narration
Thank you for the feedback.
Excellent, informative video. So good actually that VW should pay you to use it with all of their eGolf owners.
Thank you for the positive feedback and for watching.
Thanks for sharing, really helpful. It saved us lots of time and answered lots of of questions.
Good to hear you find the video useful. Thanks for watching.
Thank you! I am looking at buying a second-hand e-golf and this information is spot on.
2017 and newer model years will get you better range, and performance. Canadians also get built in heat pump unlike US version.
Great video! I enjoyed several of your e-golf videos
You should put all of them in the playlist.
That's a great suggestion. Will look into doing that. Thank you.
Are there any settings you can use to limit the battery charge level (anything less than 100%) when using the immediate charge mode? I know you can do this if you use departure time settings, as there is a Maximum charge % slider, but I can't find one if you plug in and start an immediate charge.
Thank you so much 🤩🤩 I can’t wait to try drive the up warmed car for first time tomorrow:) Here is -5 C in the morning
Since you mentioned -5 Celsius, about 23 Fahrenheit perhaps your car has the heat pump? Not sure way they didn't include one on the SE model here in the states. We are just getting into 10-12 C during the day, which makes being out more fun with this car. Thanks for watching.
I want to charge my battery to 80% every night between 01:00 & 08:00. If it cannot get to 80% in the time frame - too bad. Is there a way to do this?
Thanks for your video which is very helpful. I have a question, if the charging cable is plugged in and switch on "climate control using bettery", when the charging is finished while cable still there, which power resource is using for remote climate control?
If you are plugged in and remotely switch on heat or ac, it will use the charging station power. However it will not charge and run climate control at the same time.
Thank you for the comment and feedback.
Great video! Just got a 2019 e-Golf, and I'm very happy with it. I have a strange issue with the delayed charging setting though. If I use e-manager on i.e. a monday and choose departure time every day of the week, the display always says "next departure time: thursday" - that is, it always says that the next departure time is three days from the day I'm on. But - in the app, everyting is fine, and the next departure time is displayed as the following day that I'm on. The car also "follows" the app, and charges in accordance with the settings there. I can also "force" the e-manager to display the following day as departure time if I only tick off that day as an option. Does anyone know what's going on here?
Congrats on getting an e-Golf, it has been my favorite car. My app became non-functional after the 3 yr trial, plus earlier this year I got this from VW, "Beginning February 22, 2022 AT&T, the wireless network provider for VW Car‑Net®, will discontinue their 3G wireless network. This means that the VW Car‑Net telematics system on your 2017 e-Golf will no longer function and your vehicle will no longer transmit or receive telematics data through the Car‑Net system." I would ask the dealer next time you pay them a visit or check out www.myvwegolf.com/forum.
BTW this link ua-cam.com/play/PLoL8aT_nHnwSJXtVIotnLTkdGEef2SVYw.html should take you to a series of e-Golf videos that might be useful.
Thank you very much for the video I was questioning myself how can I do it 😀
Good to hear you found this video interesting, thanks for watching. Four years later still happy with the car.
Thanks for the great video. Quick question....If I'm not running an e-manager program it should always charge to 100% correct? My 2018 gets charges anywhere from 160 to 200 km with no changes it settings and minimal changes in outside temperature.
There are so many variables that will increase/decrease your range overall. Tires, thread wear, cornering speed, rate of acceleration, rate of braking, outdoor temperature, wind, changes in elevation, overall speed, weight load of cargo and/or passengers, and of course age of battery. Presently I get 10 miles per segment of the battery gauge. This works out in theory to a range of 140 miles. What I pay attention to is how many miles do I get per segment. In the winter it can easily be half that amount that I achieve in summer.
If you see a sudden drop under mostly the same conditions that might be a reason to have the traction battery checked.
Thanks for your input.
I set the off peak mode from 11pm to 7am and have this option checked. My departure time was set to 10am. I found it was still charging after 7am! Do you know why? I want it to stop charging after the off peak period no matter what the SOC is. Thanks.
This is just the way it is..The only way around it is to set a max charge percentage that you know it will reach by the 8hrs from 11pm to 7am.
Great tutorial! Have you ever tried the MAX Charge %? Did it work? I set mine to 80% but the car is still charging to 100%. Thanks!
It is the rate of charge and not the amount of charge. Lets say your home circuit only allows for 10 amp draw before the circuit pops, then if you set MAX Charge to 10, it will only draw that amount until fully charge.
@@cfldriven Yeah, I understand the amperage, but I am talking about the % charge slider you showed.
@@patriciae7213 Did you activate the settings with the check box on departure time screen? Once set it should perform the % charge for the days and times you have selected. Anything outside that range will revert to full charge.
I am trying to figure out how to get my 2018 e-Golf to not charge during peak times.
Using my work location I set the off-peak time as follows: Start: 9:00 PM, End: 4:00 PM.
I then plugged my car in (level 1) during that peak time, around 5:00 PM. It starts charging anyways.
I made sure to set the minimum charge level in the e-manager to 0%.
Still charges during peak hours.
I'm at a loss of what to do and keep the car from charging during peak times.
Have you found out why it charges at once? I think I know the answer
@@simseelstrom no I still haven't figured it out.
@@His_Stigness I'm sorry, I somehow missed your "I made sure to set the minimum charge level in the e-manager to 0%". I thought that would be the problem and the calculator would override your setting to reach 100%. Perhaps you have to set it higher. If you got 50% left, set the level at 75%? I saw someone suggest to unplug it and plug it again.
@@His_Stigness I think I got it now, because now mine is working. Be aware that there are two different places to set the level of charging. One in the overall settings - That's the minimum level - that have to be set on 0%. The other setting is in the "charging location", inside the e-manager menu. Set that one for 100%, because that is the maximum level.
Great video! A question I have is why would you set amps below Max of it will only take what is available?
I guess if your if battery is hot and you want to low stress charge it, or if you want to prevent a circuit from drawing too much current and possibly tripping the breaker. Thank you for watching and commenting.
I set mine to 10Amp when home during the day to make sure it uses more of my solar power..
Wish I could get on solar, but too many surrounding trees blocking the sunlight. In addition local utility is more about discouraging installations.
@@cfldriven but if you a manual charge with the button in the charge door, does-it bypass that max amp setting?
@@JD1er-milys My understanding is that it does not bypass the max setting. In 7 yrs of use I have never implemented the max setting on this car. Recently drove 135 miles and I was half tick away from the red zone be before charging.
Abit confused... Ive set departure times to 5pm as thats when i leave work.
I plug in and get the pulsating green light but then it just never charges? The app allows me to start the charge but schedule never seems to kick in?
I havw a hybrid but settings are the same can i leave at 8am so if i set 8am air conditioning to come on does this mean my car if it has charge will warmed up or cooler for 8am
Not sure how it works on hybrid, don't believe any were sold in US, but in theory yes it should warm or cool to the set temp. In the EV you can specify if it will use the high voltage battery or the plug. When Car-net worked I could set the temp on the app while car was plugged in and the car would be at the desired temp. Now the car is garaged so I don't have any use for it. Besides in the winter I prefer the seat warmer. Thanks for watching.
Super helpful, thanks for making these videos. Question - can you use eManager to activate climate control? For example, go out for lunch, 100F in Socal, so can I set the climate control to 78F? Car is not charging. And I know how to do it with Car-Net, challenge is that the app does not always work. Thanks!
You can only program charging, to control interior temp you have to use Car-Net which as of 10/15/19 was temporarily down.
Can someome tell if a 2016 egolf has the ability to use the e climate control system? I have stried 3 times now with no success . Any help would be appreciated .
I sort of recall the before 2017 you had to use the Car-Net app. Once expired you could no longer make changes to it. On 2017 and after you can make changes via the touch screen. Never cared much for Car-Net except for the ability to pre cool or pre heat the interior, but not a $30 a month after the included 3yr membership expired.
@@cfldriven Thanks for the information. Much appreciated!
I didn’t understand what climate control is for can someone explain please? And is it better to keep it on or off
The climate control is for interior temperature of passenger area. I leave it set at a constant setting all the time.
great video, ridiculous that we dont have car net in canada
But you got the heat pump heater, which should have been standard in the US version. BTW the revised CarNet app took what was fairly decent UI and made it into a multi step, multi password experience. I pretty much avoid it now.
Thanks for commenting.
Is there a way to disable the charger lock? Thanks
I had a friend tell me they were able to unplug my car while it was charging and then plug back in. I had always heard the port would lock the plug into position, but I guess that is not happening with my car. Actually prefer it that way, instead of having some one damage the connector by prying it off.
Now I have learnt how to control the charging. At the same time I unlearn how to spell tempure properly.
Just fired the spell checker for my mistake. Thank you for watching.
How does the car know what location it is in? For example Bobs house? There is probably a lot of Bobs that have a house.. How does it know where I work? GPS? Confusing..
Although the car has a built in cellphone for Car-Net, it still relies on your smart phone to obtain gps location for map display, your contact list (which includes Bob's house), performing Google searches (take me to Bob's house), and your text messages. The one thing it can't seem to do is automatically is change the clock from/to Daylight Saving Time, go figure.
VW has denied my 2015 eGolf battery warranty. Their warranty testing for the battery is inconsistent and not documented.
Paul, can you appeal or file complaint with state attorney general? If you care to share, it might be beneficial to other e-Golf owners.
How to.delete departures
My car only charges for like 1 hour.. then stops, seems like the car thinks its fully charged
Does it do that on all chargers? Is there charge location setting that should not be active? I don't use the charging schedule as I just plug at the local charge station as I need to. Will be four years without plugging in at home.
@@cfldriven no charge location settings. Yes on all chargers .. think maybe its the charger on the car thats faulty?
@@Blomsterfinn7 To me it sounds like a sensor issue, which could be hardware or software. There a lot of computer magic going on with these cars so hard to tell. Sounds like a job for VW ev tech. One other thought have you tried the 110v charger cable that comes with the car? It would provide another data point to help the tech with troubleshooting.
@@cfldriven yes , same issue with both chargers..
@@Blomsterfinn7 The only issue I have had so far has been with the infotainment system which twice as gone wonky. First time it would not shut off and the second time it didn't respond to any of the controls. Both times rebooting the system eventually resolved it. If you take it in I would love to hear what the results are. Good luck.
Wow! viewer mail!
Tempure and tempature... it’s not so hard to spell temperature correctly...
Darn got it right in the description only to get it wrong in the video. Sorry about that will strive to do better in the next video.
@@cfldriven yeah no problem, great video nevertheless
The way VW tied the eManager to Departure Time is confusing, and even though this video does a good job of explaining how to manipulate the settings in eManager, it doesn't really explain why eManager has to use a Departure to trigger a charging event. What I wish for this system is a simpler way: set Maximum (not Minimum) charge level and control charge times for off peak charging. This is not really a criticism of the video, moreso of the eManager. But if you want to simply tell the car: charge to Max of 75%, and do this between 1900 and 0700, how would you do this? (forget about the climate part, that part of the setting is pretty obvious) And to be clear: you always have to push the lower button in order for the eManager to control charging, correct? If you simply plug in, then the car is just charging without any control from eManager, right?
Recall this was there first EV in US and while I think they got a lot correct the software UI and manual translation could have been better. I guess the reason for departure trigger is that it suppose to provide a charged vehicle by the time you need it as opposed to a start time that may not provide enough time prior to departure time.
The car will start charging when plugged in except if you have an active departure set, but this can be bypassed at the charging port button. Honestly I don't find any use for the eManager as my utility rate is constant all day.
Me too - exactly what I want. I have set up a timer that is set to turn mains power on for only the cheap electricity period. Downside to this is that it then seems to ignore the maximum charge setting and will charge to 100% time permitting. Probably missing something but the only way I've found to not over-charge is to manually estimate how long it will take to get to 80% and switch off mains power accordingly.
How do I set this on my 2015 e Golf? I don't see that same option under the car menu.
Yeah my understanding is that on 2015 you can access it through the CAR NET app, but that in the US it is either a subscription fee or not avail. Sorry for the bad news. You may want to check with the www.myvwegolf.com/forum/ for more details and any updates.