@@Tronicsfix in Poland we have very old IT dad joke. Caller: "Mr IT wizard my PC wont turn on" MR IT: Did you connect the power cable to the power socket? Caller: Mr IT i did not, Do i need to?
The original owner must be so annoyed watching this video. Took a working, but over heating, console to be repaired and get back one that was called "unfixable". A quick clean, reconnecting power supply and it works again.
you live and learn, next time he wont repeat the same mistake the very same reason why learned about computers, consoles and tech in general and got tools to fix them, if I am missing something then I move on and don't care but over the years I just don't care anymore, since gaming is dead and you can fix old PlayStations with 5 basic tools so as have cheap replacement parts that are still being made in China. New things?! couldnt care less to own them let alone bother to repair something that was made to break ...
I think the fact that they tried to fix the damage they did says otherwise. I think like Steve said. They tore off the connector and forgot to plug it in, and figured it was a failed attempt.
Nah man they wouldn't overlook something so simple It's more than likely that they were going to try to buy it from the guy for cheap and then sell that for a really high price after just plugging it back in Even then they're still scummy for not going back in at least checking it
@@Lordskeep its a well known modus for shady repairment. it was similar to mechanics qouting they found more damage in your car than your aware of so they can charge more from you. tips i learned even since i own an electronic, "always watch as they repair your device."
The only people that know for sure are the guys that attempted the so called repair. You’d be surprised how easy it is to forget one simple connector piece and scratch your head wondering what went wrong. Regardless, even if the repair was intended to be legit, it was done so sloppy that it’s unacceptable.
I once bought a guitar amp head heavily discounted from a big music store because the reverb didn't work. I got it home, took the back off, and it was just unplugged. Never underestimate just how little the employees of large chain stores care.
Thanks for adding the individual detailed little explanations when taking the system apart like the heat shield's purpose, the fan screws, the disk roller removal etc.
More info is really needed on these "repair shops" that do this kind of work. I have a feeling they are the same level as the phone repair shops you see that are sketchy as hell the second you walk in.
He did say that the name starts with a U and is a national brand, really only one that it could be. Since Steve didn't name it I won't but it's not hard to find.
i'm starting to believe that repair shops, for some weird reason, don't "rat" on each other. so the ppl who lose are the consumers bc these scamshops don't need to take accountability bc no other repair shop will call them out. it's almost like repair shops intentionally don't call each other out so they can double/triple dip on the customers wallet
@vladnicolescu2638 It probably is. That place seems like a scam when you walk in the door. I almost got a phone battery replaced there until I spoke to one of the so called experts. No thanks.
It's sad to see how little care the repair shop put in assembling such a nice edition. Looking at how good condition it is and how much dust did it had in the radiator, the original owner definitely took good care of it and had a blast playing it until it failed.
@@miregoji2959 That's how all consoles get eventually though. Its just sad seeing how the repair shop had such little care when fixing this edition given the owner took great care of it.
I feel so bad for the original owner, poor guy or gal sold their console because they were told it was unrepairable, only for the problem to be one cable to not be plugged in.
Agreed, this channel comforts me big time, I'm paranoid, especially with my consoles as even if they work perfectly I'm constantly stressing for some reason, or constantly wondering "am I a good owner?? Am I treating my console right??" And seeing him repair console is just magnificent, I love repairing videos/channels
@@lokelaufeyson9931 indeed! So as long as you know what you’re doing. This new generation is on their phones so much yet have no idea how it all works. Same with consoles.
Every repair shop here in germany would have been broke after a couple of months if they were this incompetent. Because even our repair shops will have to give at least 6 months warranty claim. It seems the seller didnt care too much. When someboy says things like "unrepairable" I ALWAYS go out to get a second opinion, doesnt matter what issue. Great vid as usual, I love how you clean things, even if its not necessary!
@@amitk4878 Not necessarily. But its complicated, because all sellers have a warranty by law (1-2 years) and a optional warranty, in which the seller dictates the conditions. But in either case: if the sold product doesnt work as advertised, it must be replaced/repaired. Thats why I always get second opinions, If the first shop doesnt want to repair, but the second does it, youd still have a warranty claim for at least 6 months, IF the device was really "unfixable".
Repairshops here have tried the "it is unfixable, you can leave it with us and we will scrap it for you" - scam multiple times. So many times, that I started fixing my own stuff.
as someone who used to work for the "U" repair shop the way they do business is super predatory. Honestly would love to just tell you how things go down because itll give a lot of insight on why they do such a poor job
I'd love to hear from you. I think I have some ideas but haven't talked with anyone that has worked with them. You can contact me on my website if you want: tronicsfix.com/pages/contact
Lemme guess, employees aren’t incentivized to fix the consoles. There’s just as much incentive to talk the customer into an extremely low sale price to the shop, and then the shop lists it online for sale at relative market value the next day. Repairs pale in comparison to the profits to be made from sharking people😅
@@Ichabod_Jericho That or they get it all the way to the point it's almost fixed, unplug it then tell them it cant be fixed and try to buy it from them for a discount. for "parts"
As someone who potentially works at a repair shop chain that starts with a "u" and has worked for 3 different locations of it, I'll say this, before going to one, one needs to understand that this chain is what I'd describe as a more casual repair shop. Some locations for instance don't do micro soldering or soldering at all if the staff isn't available. Again, it depends on the location, but basically if you go there, keep in mind it's likely gonna be a lot more casual than someone like TronicsFix who actually will take the time to properly care for a device, like we see here, whereas this nationwide repair chain, depending on the location, just wants to make money and get your device out as quickly as possible, even at the cost of a quality repair. Once again, casual and corporate, not meticulous and caring as it should be.
I have a good friend that works at one who is a VERY competent and talented technician. Who was at one point a manager and for him finding competence was hard to do. So what you said is very true.
Why cant you guys just say the name of the company is it against the rules or something lol? U break.... I fix... come on lol they did bad work they should get called out on it.
We can say the name, he can’t. It can be considered defamation. So we don’t have to worry about it as much as he does. You can definitely piece together what the name is if you think about it long enough. I mean, the customer didn’t take it to U-Haul
Out of the thousands of repair videos I’ve seen online I’ve rarely seen the person taking apart the system happy with the amount of thermal paste applied. Even from the manufacturer. But they are God when it comes to applying it 😂
Tried to fix stick drift on my Dualsense, the pliers and the power connector thing was he one thing that stuck out to me all along. All cause of your videos constantly reminding me! Thanks to you and Ifixit!
I love this more detailed video than normal Steve! I also don't notice what is "pretty clean" to "VERY CLEAN" in your eyes based on your tone lol. Great change of pace with this video and isn't a speed run. Slower and steadier is always better
I really hope that the repair shop truly didn't act like that as that kind of behavior is why people try to fix their broken electronics themselves,it creates more distrust in the abilities of the shops to do their jobs right and in being professional about really unfixable messes
For me this is a dream scenario :p My favourite thing to happen is that a consol I buy just has dirty rollers which has happened 2 times. I don't have the skills or tools Steve has so if there's a fault with a chip I'm pretty much toast. Thanks for another entertaining video!
I’m sure you’ve probably answered this before, but have you ever resold an item like this back to a customer? I just know that not everyone has the skills or knowledge to fix things like this alone, and if people are willing to send it for repair they must like it enough to want to keep it. ( I do know that obviously they’d have to pay more to get it back due to fixing/cleaning ) but as I said just kinda curious, like I wonder if it being fixed the customer would pay for it back in working order.
Mine wud sound like a jet engine within 2 mins of playing something. Cleaned it out a few months ago added some longer feet for more ventilation and works like a dream. Love your vids taught me a lot 👍
“I wish there weren’t as many scratches on this case as there are” Proceeds to use hand with ring on finger, to then add more scratches 😂😂😂 Solid work as always 🎉❤
@@Exorcistje it hurts to see. I'm the type of person who keeps the plastic on things like this. If I can't leave it on I'll apply a ceramic coating. I figure if it can protect my car from minor scratches for a few years in the sun it'll last forever on something inside.
I am just a hobbyist level repair tech, not a professional, have never worked in a shop, BUT I feel like this is less a skill issue and more an attitude issue. I would NEVER send something back with a screw rattling around inside or without putting it back together completely
This is amazing! I just recently got this console & i do admire it because of the Dark blue transparent housing shell/gold trims & even has a gold stamp playstation logo on the top & probably the only limited edition console to have a build in 2TB🔥 an amazing ps4 console
What always interests me in videos like this one is why so many people are like, "Meh, who cares that the repair shop screwed me, I will just flip it on eBay and lose money, no need to demand compensation".
Have to say: this is the first video I see from you where I would have had the competence to fix it also. 😂 (save for anything you did after putting back in the power supply!)
Bravo sir, love your videos, thanks for sharing what you do. I always nod my head and feel a sense of peace overcome me when I see you apply the perfect amount of thermal paste. Carry on!
Steve. Do you have a collection of consoles and games that are rare? If so, would you be interested in making a video on some of the rare stuff you have fixed and kept or even bought? Cheers.
I'm honestly surprised you don't have a box of spare fresh thermal pads on hand with how much you do these repairs. They don't cost too much bought in that volume, and personally it would give me peace of mind they are definitely making full contact with the chips. You can also clean those cases up fairly easy depending what side the scratch is on... But it takes a little experience to get the finish right. Maybe the restorist could have a go at it? :)
If the thermal pad is in the right place, the pressure from the heat sink will hold it in place and the heat will reactivate the contact so no problem there.
8:22 the thermal pad is what was knocked off the motherboard when you opened it for the first time, in fact it’s actually there in the bottom left corner of the screen!
Try avoiding IPA for the laser lens. When the laser was polished there is some wax remaining. IPA removes that layer. A good brand glass cleaner (windex,...) will do. You can off course wax it again, if you've used IPA. IPA will work, but the next dirt is realy going to stick. Great video and thanks for saving this special PS4.
I have unsavory words for that kind of repair. I’ve seen my fair share of shoddy repairs like that. How can they eff up something as fundamental as a power cable?!
Great Save Steve it’s great to see one of the few being kept in circulation, I sure hope the new owner keeps in good order, I would love of of the few but as you say as only 50k built they are few and far between n over the top price wise when they do go up for sale
I remember cleaning my heat sink on my PS4 Pro and it was so thick it stayed together as I pulled it off! My PS was really quiet when I played it afterwards I started questioning if I put it together properly and if the fan was working 😂 it’s definitely worth giving your console a good clean every now and then.
i heard some stories that big stores repair shops generally know what is what, but dont know anything about consoles themselves and just put everything together when the repairs are done and call it unfixable just like in this case.
Ive worked for a 'repair shop that starts with a u' for several years and can confirm, this is how so many of their corporate stores do their work. It gives the franchise stores like the one i worked for who had a decent soldering team and never left something like this in thr cutomer's hands a horrible rap. Sadly not surprising though
In my opinion, thr big company starting with a u was not a horrible company until the big company starting with an a bought them out a few years ago. When that happened things went downhill fast
In regards to the plastic. You can "fabricate" tabs etc sometimes with the superglue and baking soda trick. There's some youtube vids on it. You put a dob of superglue on it then the plastic that's broken and the baking soda reacts with the glue and you get a kind of "plastic" it's fairly strong. In the vids i watched it was used to fill in voids and fabricate missing bits like tabs. He used a small set of files to shape it in the vid i saw. He was fixing an old pc.
I don’t trust repair shops, so I bought an iFixit tool kit, some IPA and a can of compressed air, some thermal paste and a new battery, and I fixed myself. I have no technical training, but following the repair guide and some of Steves videos, I cleaned my PS4 and put a new battery and new thermal paste in it. Now it works like it was new and the expense was the same as if I sent it to a shop.
For plastic scratches, check out Novus plastic polish. Need a little elbow action, but it will remove the scratches nicely and make it look new. Just need to avoid the logo area.
I hope there is a day that tronicfix opens up his repair facility again. I feel that he would atleast because to bring back 95% of the items back to life. The person that owned this console before could have still owned a working PlayStation had the repair facility just plugged the connector back in. And cleaned the heat sink.
I went to that repair shop you're talking about that starts with a U and they destroyed my laptop worse than how I brought it in. When that happened, I absolutely believed all the negative reviews about them, especially their incompetence when it comes to gaming laptops (which mine was as well). If I had to guess, their repair guys probably get paid little, with very little incentive for them to give the same attention and care you do.
Most, if not all of these "repair shops" have techs who are "self taught" with no certifications of any kind. They will even hire people with no experience so long as they are "willing to learn". They also pay these employees minimum wage (or close to it). I know from first hand knowledge. One of my first repair jobs was at such a place. I already had plenty of experience working with Windows & MacOS and building/troubleshooting computers, but this shop was offering all sorts of repairs... console, phone, tablet, etc. They would "google" or look for UA-cam videos on how to do something, buy random tools they figured 'would work' and had me do all sorts of experimentation. They did make customers sign a waiver stating that they are not responsible if something happens to the customer's device. There were so many times that a customer's device wasn't fixed properly (or "accidentally" damaged) and the owner would always give some sort of b.s. excuse to the customer and tried to make it seem like it couldn't be fixed (or chances of fixing were low due to the state the item was in when it was dropped off with us). I got out of that shop as soon as I could.
Red flag for shops like that is if stuff is leaving in worse condition then when it came in. If I was the owner of that PS4 I would have sued them, because I'm sure the PS4 "turned on" when dropped off, then for them to have it for however long and to say hey it's unfixable and now it doesn't even turn on at all. WTF?! Don't go to places like this, if you have to get something in writing stating the item should at least leave in the "SAME CONDITION" as it came in even if they didn't fix it. Which they shouldn't charge for as well when it wasn't fixed.
It's insane to me how this repair shop took the job without knowing what they were doing. I have so many years of school for photography, and some assisting experience, and even then there are jobs I won't take because I know I don't have the skills for said job.
they have skills to scam that customer by telling him it was unfixable while they removed the power connector from inside the device. hoping the customer would give the ps to the shop.
Same thing happens at mechanics shops every day. “Your car is too broken. I’ll doubt even another shop could fix it. But you could just sell it to me “for parts”. Then they’re selling your perfectly functioning car a week later for double what they paid you.
There should be a worldwide standard for how these repairs are handled. Here in Norway, provided you've purchased your electronic device from an official brand retailer, there are authorized brand service shops you can deliver or send your devices to and have them repaired if still under warranty. You can also have them repaired even if the warranty has expired, but then you have to pay for parts and labour. It's also possible to have your device repaired under the home insurance (if no longer under warranty), but you have to pay a fixed deductible. So if the device is worth being fixed for the deductible you're paying (valuation done by the insurance company), it's a no-brainer. It's always enjoyable to see you bringing different broken electronics back to life, but sometimes I wonder how people are treating their stuff (children are unpredictable, though, I know 🙂) and how honest they are when putting the blame on a store's attempts at a repair. Unless properly documented, I would guess some owners don't shy away from trying to fix things themselves. Ie. thinking "how hard can it be?".
It’s really disappointing that you can’t trust basically no shops out there. You either learn how to fix your own stuff or do your homework and find some one like Steve that has ethics and integrity
I had to Google a national electronics repair chain that starts with a U and... there's over 800 locations? I've never heard of them. If I saw one of them, I'd assume it was just some local one-off thing run by a shifty guy.
I clean consoles on a daily base here in Germany and I'm often surprised(and shocked) about the inability of these "Repair shops". It's funny how you can tell that the repair guy never opened a console from the start when you see missing or numbered screws or the WiFi/Bluetooth antenna cables routed incorrectly(like in this case). The other thing I see often is the APU pressure plate turned around or people using Liquid metal on a PS4(not so funny to remove it with sandpaper after a year+, because it reacted with the copper of the cooling block ^^). Thank you Steve for another great video!
One thing to know about that "chain" is that it's a franchise. Most of their shops are independently run, with some being owned outright by their parent company.
Dude, you need a high-pressure air compressor with a couple of humidity filters and blow your stuff clean in an instant. Forget those toothbrushes!Get a quality paint brush to brush things off in larger/faster passes.
that is if he ever put the right amount on, you only need a small pea size its purpose is to fill in microscopic scratches not be a filling in a sandwich, it will only squirt out when the 2 pieces are put back together. you even saw that on the amount the repair shop put on
When I was a kid, my first ever laptop stopped working. The screen wouldn't display and it no longer powered on. I took it to Staples or BestBuy to get a professional to look at, they immediately surmised I'd need a new motherboard. Never even opened it up. They then used a universal adapter to see if it'd hold a charge and the power button lit up and they changed their story to needing a new screen and it would cost over $300 for a $800 laptop. My dad and I just took it home. After I saw what they did with the universal adapter, I went through all our old electronics and found random power supplies. I did Robotics my first year of HS so I had _some_ basic soldering skills and managed to get something spliced together to charge the laptop. Finally, I got brave enough to open it up and lo and behold, the display connector wasn't plugged in anymore (probably from a drop or something) . I plugged it back in and my screen came back on... This was over 15 years ago, some things never change, huh? ._.
Love your Chanel been watching for years don't you wanna show us your tech skills replacing hdmi ic on a ps4 slim I am batteling with that repair always 😂
I have one of these, number 49,837. Pretty close to the end of the line. I've had it since it came out. Really nice looking system. As much as I love it though, I can't blame the seller for just parting with it, might as well buy a PS5 at this point. I did, a year or two ago, but I still have the PS4 in my bedroom.
I also feel bad for the original guy that sold this PS4. Even though it was a fair sell, if I was Tronics I would contact the seller again and ask if he would like it back minus any of the new repairs. But at the end of the day you live and you learn.
Pretty sure the shop was hoping the seller would just give them the unrepairable console
Hmmm...that is possible. Hadn't thought of that
My thoughts exactly.
That has happened to me, I knew it was fixable, they were just scammers
@@Dabid13especially as its quite rare
@@Tronicsfix in Poland we have very old IT dad joke.
Caller: "Mr IT wizard my PC wont turn on"
MR IT: Did you connect the power cable to the power socket?
Caller: Mr IT i did not, Do i need to?
The original owner must be so annoyed watching this video. Took a working, but over heating, console to be repaired and get back one that was called "unfixable". A quick clean, reconnecting power supply and it works again.
you live and learn, next time he wont repeat the same mistake
the very same reason why learned about computers, consoles and tech in general and got tools to fix them, if I am missing something then I move on and don't care
but over the years I just don't care anymore, since gaming is dead and you can fix old PlayStations with 5 basic tools so as have cheap replacement parts that are still being made in China.
New things?! couldnt care less to own them let alone bother to repair something that was made to break ...
"since gaming is dead" was a real confusing part of all of that@@minmogrovingstrongandhealthy
@@minmogrovingstrongandhealthy "gaming is dead"
How so?
@@c0ldc0ne Bold of you to expect a proper reply from someone who just randomly says "gaming is dead" and instead rants about... how consoles are made?
YEH, Repairs shops often claim something is unfixable but just don't know what they're doing and lie. (Unfixable to them)
With that unplugged power supply, that essentially confirms that they were really hoping that the owner will just sell it to them for cheap.
I think the fact that they tried to fix the damage they did says otherwise. I think like Steve said. They tore off the connector and forgot to plug it in, and figured it was a failed attempt.
Nah man they wouldn't overlook something so simple It's more than likely that they were going to try to buy it from the guy for cheap and then sell that for a really high price after just plugging it back in Even then they're still scummy for not going back in at least checking it
@@Lordskeep its a well known modus for shady repairment. it was similar to mechanics qouting they found more damage in your car than your aware of so they can charge more from you. tips i learned even since i own an electronic, "always watch as they repair your device."
The only people that know for sure are the guys that attempted the so called repair. You’d be surprised how easy it is to forget one simple connector piece and scratch your head wondering what went wrong.
Regardless, even if the repair was intended to be legit, it was done so sloppy that it’s unacceptable.
No they just wanted to sell a new console
I once bought a guitar amp head heavily discounted from a big music store because the reverb didn't work. I got it home, took the back off, and it was just unplugged. Never underestimate just how little the employees of large chain stores care.
Also just how little knowledge they have for the job as well.
Thanks for adding the individual detailed little explanations when taking the system apart like the heat shield's purpose, the fan screws, the disk roller removal etc.
More info is really needed on these "repair shops" that do this kind of work. I have a feeling they are the same level as the phone repair shops you see that are sketchy as hell the second you walk in.
He did say that the name starts with a U and is a national brand, really only one that it could be. Since Steve didn't name it I won't but it's not hard to find.
@@MyBrothersMario is it ubreakifix?
i'm starting to believe that repair shops, for some weird reason, don't "rat" on each other. so the ppl who lose are the consumers bc these scamshops don't need to take accountability bc no other repair shop will call them out. it's almost like repair shops intentionally don't call each other out so they can double/triple dip on the customers wallet
@@vnicolescu known now as Asurion
@vladnicolescu2638 It probably is. That place seems like a scam when you walk in the door. I almost got a phone battery replaced there until I spoke to one of the so called experts. No thanks.
It's sad to see how little care the repair shop put in assembling such a nice edition. Looking at how good condition it is and how much dust did it had in the radiator, the original owner definitely took good care of it and had a blast playing it until it failed.
It's doomed to become a useless potato. It's underpowered and isn't really much more usable even when jailbroken. It looks nice that's about it
@@miregoji2959 That's how all consoles get eventually though. Its just sad seeing how the repair shop had such little care when fixing this edition given the owner took great care of it.
I‘ve got a feeling that the perfect amount of thermal paste will fix this PS4.
😂😂😂
And only 1 guy can do the perfect amount.
@@fmbbeachbum8163 The Greatest Technician that has ever lived.
You Might Be Right!
I feel so bad for the original owner, poor guy or gal sold their console because they were told it was unrepairable, only for the problem to be one cable to not be plugged in.
The main problem was overheating, they didn't manage to fix the issue and made it worst by forgetting to plug in the power
Every time I watch this guy’s videos, im amazed on how easy he makes it look. He’s a true professional!
Agreed, this channel comforts me big time, I'm paranoid, especially with my consoles as even if they work perfectly I'm constantly stressing for some reason, or constantly wondering "am I a good owner?? Am I treating my console right??" And seeing him repair console is just magnificent, I love repairing videos/channels
Amazing job as always! My experience has been pretty bad with repair shops. I ended up resorting to repairing my old consoles my self.👍
better do it yourself than trust a stranger..
@@lokelaufeyson9931 indeed! So as long as you know what you’re doing. This new generation is on their phones so much yet have no idea how it all works. Same with consoles.
Every repair shop here in germany would have been broke after a couple of months if they were this incompetent. Because even our repair shops will have to give at least 6 months warranty claim.
It seems the seller didnt care too much. When someboy says things like "unrepairable" I ALWAYS go out to get a second opinion, doesnt matter what issue.
Great vid as usual, I love how you clean things, even if its not necessary!
Really???
For 6 month warranty ...am guessing they would be charging more as well ?
Same in the UK and if you sell a phone to a chain they have to offer 1 year warranty
Same in the UK and if you sell a phone to a chain they have to offer 1 year warranty
@@amitk4878 Not necessarily. But its complicated, because all sellers have a warranty by law (1-2 years) and a optional warranty, in which the seller dictates the conditions. But in either case: if the sold product doesnt work as advertised, it must be replaced/repaired.
Thats why I always get second opinions, If the first shop doesnt want to repair, but the second does it, youd still have a warranty claim for at least 6 months, IF the device was really "unfixable".
Repairshops here have tried the "it is unfixable, you can leave it with us and we will scrap it for you" - scam multiple times. So many times, that I started fixing my own stuff.
as someone who used to work for the "U" repair shop the way they do business is super predatory. Honestly would love to just tell you how things go down because itll give a lot of insight on why they do such a poor job
I'd love to hear from you. I think I have some ideas but haven't talked with anyone that has worked with them. You can contact me on my website if you want: tronicsfix.com/pages/contact
@@Tronicsfix Sure I'll go ahead and shoot you an email through there.
Lemme guess, employees aren’t incentivized to fix the consoles. There’s just as much incentive to talk the customer into an extremely low sale price to the shop, and then the shop lists it online for sale at relative market value the next day. Repairs pale in comparison to the profits to be made from sharking people😅
@@Ichabod_Jericho That or they get it all the way to the point it's almost fixed, unplug it then tell them it cant be fixed and try to buy it from them for a discount. for "parts"
Should name and shame them to prevent other potential customers being ripped off.
A more complex fix is more entertaining but it also shows how quick we can be to dispose something that actually was pretty easy to fix.
That is why you are the most trustworthy console fixer everybody needs you.
As someone who potentially works at a repair shop chain that starts with a "u" and has worked for 3 different locations of it, I'll say this, before going to one, one needs to understand that this chain is what I'd describe as a more casual repair shop. Some locations for instance don't do micro soldering or soldering at all if the staff isn't available. Again, it depends on the location, but basically if you go there, keep in mind it's likely gonna be a lot more casual than someone like TronicsFix who actually will take the time to properly care for a device, like we see here, whereas this nationwide repair chain, depending on the location, just wants to make money and get your device out as quickly as possible, even at the cost of a quality repair. Once again, casual and corporate, not meticulous and caring as it should be.
I have a good friend that works at one who is a VERY competent and talented technician. Who was at one point a manager and for him finding competence was hard to do. So what you said is very true.
Why cant you guys just say the name of the company is it against the rules or something lol? U break.... I fix... come on lol they did bad work they should get called out on it.
@@dohner29 because it can be damaging for the company and you don’t do that after one bad experience.
@mauritsonbekend5788 they have a terrible reputation. Bit more than just anecdotal at this point. They deserve to be called out.
We can say the name, he can’t. It can be considered defamation. So we don’t have to worry about it as much as he does. You can definitely piece together what the name is if you think about it long enough. I mean, the customer didn’t take it to U-Haul
I hope the customer calls the repair shop back and lets them know how easy it was to fix their 'unfixable' console.
Out of the thousands of repair videos I’ve seen online I’ve rarely seen the person taking apart the system happy with the amount of thermal paste applied. Even from the manufacturer. But they are God when it comes to applying it 😂
Tried to fix stick drift on my Dualsense, the pliers and the power connector thing was he one thing that stuck out to me all along. All cause of your videos constantly reminding me!
Thanks to you and Ifixit!
Hopefully it just needs the perfect amount of thermal paste! And maybe a power supply! But the transparent case looks amazing!
Looks good on camera. That case looks like it would scratch for no reason whatsoever
Yes, very scratchable
Our comments just scratched it.
Lol
I love this more detailed video than normal Steve! I also don't notice what is "pretty clean" to "VERY CLEAN" in your eyes based on your tone lol. Great change of pace with this video and isn't a speed run. Slower and steadier is always better
Cool hockey pfp!
I don't even think my area has any of these "repair shops" makes me glad, but also means I have to attempt most repairs myself
I really hope that the repair shop truly didn't act like that as that kind of behavior is why people try to fix their broken electronics themselves,it creates more distrust in the abilities of the shops to do their jobs right and in being professional about really unfixable messes
For me this is a dream scenario :p My favourite thing to happen is that a consol I buy just has dirty rollers which has happened 2 times. I don't have the skills or tools Steve has so if there's a fault with a chip I'm pretty much toast.
Thanks for another entertaining video!
I’m sure you’ve probably answered this before, but have you ever resold an item like this back to a customer? I just know that not everyone has the skills or knowledge to fix things like this alone, and if people are willing to send it for repair they must like it enough to want to keep it. ( I do know that obviously they’d have to pay more to get it back due to fixing/cleaning ) but as I said just kinda curious, like I wonder if it being fixed the customer would pay for it back in working order.
That's a beauty. I have mine regular PS4 Pro and I'm a bit concerned about overheating.
Love your work!
Scratches!? No excuses with this gem .. I'm banning the user and "repair shop" for crimes against collectors. 🥴. Great job as always!
Mine wud sound like a jet engine within 2 mins of playing something. Cleaned it out a few months ago added some longer feet for more ventilation and works like a dream. Love your vids taught me a lot 👍
ubreakifix is the shop name
“I wish there weren’t as many scratches on this case as there are”
Proceeds to use hand with ring on finger, to then add more scratches
😂😂😂
Solid work as always 🎉❤
It's a rubber ring, pretty commonly used by people in electronic work.
He also leaves the controller and other stuff on the console itself, all not helping to avoid further scratches...it pains my heart.
@@Exorcistje it hurts to see. I'm the type of person who keeps the plastic on things like this. If I can't leave it on I'll apply a ceramic coating. I figure if it can protect my car from minor scratches for a few years in the sun it'll last forever on something inside.
I wish we had people like you here in Bali 🙏🏼
I really love that console! You can almost see the insides of it without even having to take it apart at all.
I am just a hobbyist level repair tech, not a professional, have never worked in a shop, BUT I feel like this is less a skill issue and more an attitude issue. I would NEVER send something back with a screw rattling around inside or without putting it back together completely
I’m pretty convinced that this was a scam by the repair shop hoping the owner would just say dump it.
I have one of these and I would cry if it broke, but then again I can likely repair it if it does. Kudos mate
This is amazing! I just recently got this console & i do admire it because of the Dark blue transparent housing shell/gold trims & even has a gold stamp playstation logo on the top & probably the only limited edition console to have a build in 2TB🔥 an amazing ps4 console
What always interests me in videos like this one is why so many people are like, "Meh, who cares that the repair shop screwed me, I will just flip it on eBay and lose money, no need to demand compensation".
Laughed so hard when you just plugged the power supply connector back in and boom it boots up. 🤣
Have to say: this is the first video I see from you where I would have had the competence to fix it also. 😂 (save for anything you did after putting back in the power supply!)
They should've made the disk drive cover clear as well so you could see that working. Would've been cool
Bravo sir, love your videos, thanks for sharing what you do. I always nod my head and feel a sense of peace overcome me when I see you apply the perfect amount of thermal paste. Carry on!
Steve. Do you have a collection of consoles and games that are rare? If so, would you be interested in making a video on some of the rare stuff you have fixed and kept or even bought? Cheers.
I'm honestly surprised you don't have a box of spare fresh thermal pads on hand with how much you do these repairs. They don't cost too much bought in that volume, and personally it would give me peace of mind they are definitely making full contact with the chips.
You can also clean those cases up fairly easy depending what side the scratch is on... But it takes a little experience to get the finish right. Maybe the restorist could have a go at it? :)
just plaster on some of that k5 pro
If the thermal pad is in the right place, the pressure from the heat sink will hold it in place and the heat will reactivate the contact so no problem there.
8:22 the thermal pad is what was knocked off the motherboard when you opened it for the first time, in fact it’s actually there in the bottom left corner of the screen!
Try avoiding IPA for the laser lens. When the laser was polished there is some wax remaining. IPA removes that layer.
A good brand glass cleaner (windex,...) will do. You can off course wax it again, if you've used IPA.
IPA will work, but the next dirt is realy going to stick. Great video and thanks for saving this special PS4.
I have unsavory words for that kind of repair. I’ve seen my fair share of shoddy repairs like that. How can they eff up something as fundamental as a power cable?!
One thing you’ve taught me is that repair shops are incompetent, and you should open your own repair shop
Great Save Steve it’s great to see one of the few being kept in circulation, I sure hope the new owner keeps in good order, I would love of of the few but as you say as only 50k built they are few and far between n over the top price wise when they do go up for sale
That's a nice looking system I didn't even know these existed. There is one on eBay brand new and they are asking $13,000 for it LOL!
Lol,
@@Tronicsfix I assume you didn't pay anywhere near that. lol.
I was asking for $15,000 originally.
There’s a listing here in Australia for just over $1800 (brand new and sealed) which is around $1200 USD
it could be a unique number that is valuable
looks so cool reminds me of the Uv plastic LG uses. It looks pitch dark but in the sunlight it’s completely transparent
I remember cleaning my heat sink on my PS4 Pro and it was so thick it stayed together as I pulled it off! My PS was really quiet when I played it afterwards I started questioning if I put it together properly and if the fan was working 😂 it’s definitely worth giving your console a good clean every now and then.
I really enjoy watching your videos and always rooting for a happy outcome.
Cheers 🍻!
i heard some stories that big stores repair shops generally know what is what, but dont know anything about consoles themselves and just put everything together when the repairs are done and call it unfixable just like in this case.
Ive worked for a 'repair shop that starts with a u' for several years and can confirm, this is how so many of their corporate stores do their work. It gives the franchise stores like the one i worked for who had a decent soldering team and never left something like this in thr cutomer's hands a horrible rap. Sadly not surprising though
In my opinion, thr big company starting with a u was not a horrible company until the big company starting with an a bought them out a few years ago. When that happened things went downhill fast
In regards to the plastic. You can "fabricate" tabs etc sometimes with the superglue and baking soda trick. There's some youtube vids on it. You put a dob of superglue on it then the plastic that's broken and the baking soda reacts with the glue and you get a kind of "plastic" it's fairly strong. In the vids i watched it was used to fill in voids and fabricate missing bits like tabs. He used a small set of files to shape it in the vid i saw. He was fixing an old pc.
I don’t trust repair shops, so I bought an iFixit tool kit, some IPA and a can of compressed air, some thermal paste and a new battery, and I fixed myself. I have no technical training, but following the repair guide and some of Steves videos, I cleaned my PS4 and put a new battery and new thermal paste in it. Now it works like it was new and the expense was the same as if I sent it to a shop.
For plastic scratches, check out Novus plastic polish. Need a little elbow action, but it will remove the scratches nicely and make it look new. Just need to avoid the logo area.
I also have that console. Mine is the 25382. I love it. The video you did is really cool. It was a quick fix, wasn’t it? 😂
Got to love it when when the customer says I brought it to U fix i break You know it’s going to be a fun repair 😅
I hope there is a day that tronicfix opens up his repair facility again. I feel that he would atleast because to bring back 95% of the items back to life. The person that owned this console before could have still owned a working PlayStation had the repair facility just plugged the connector back in. And cleaned the heat sink.
I went to that repair shop you're talking about that starts with a U and they destroyed my laptop worse than how I brought it in.
When that happened, I absolutely believed all the negative reviews about them, especially their incompetence when it comes to gaming laptops (which mine was as well).
If I had to guess, their repair guys probably get paid little, with very little incentive for them to give the same attention and care you do.
uBreakiFix?
I looked up “electronics repair shop chain that starts with a ‘u’” lol
Most, if not all of these "repair shops" have techs who are "self taught" with no certifications of any kind. They will even hire people with no experience so long as they are "willing to learn". They also pay these employees minimum wage (or close to it). I know from first hand knowledge. One of my first repair jobs was at such a place. I already had plenty of experience working with Windows & MacOS and building/troubleshooting computers, but this shop was offering all sorts of repairs... console, phone, tablet, etc. They would "google" or look for UA-cam videos on how to do something, buy random tools they figured 'would work' and had me do all sorts of experimentation. They did make customers sign a waiver stating that they are not responsible if something happens to the customer's device. There were so many times that a customer's device wasn't fixed properly (or "accidentally" damaged) and the owner would always give some sort of b.s. excuse to the customer and tried to make it seem like it couldn't be fixed (or chances of fixing were low due to the state the item was in when it was dropped off with us). I got out of that shop as soon as I could.
Red flag for shops like that is if stuff is leaving in worse condition then when it came in. If I was the owner of that PS4 I would have sued them, because I'm sure the PS4 "turned on" when dropped off, then for them to have it for however long and to say hey it's unfixable and now it doesn't even turn on at all. WTF?! Don't go to places like this, if you have to get something in writing stating the item should at least leave in the "SAME CONDITION" as it came in even if they didn't fix it. Which they shouldn't charge for as well when it wasn't fixed.
It's insane to me how this repair shop took the job without knowing what they were doing. I have so many years of school for photography, and some assisting experience, and even then there are jobs I won't take because I know I don't have the skills for said job.
they have skills to scam that customer by telling him it was unfixable while they removed the power connector from inside the device. hoping the customer would give the ps to the shop.
Same thing happens at mechanics shops every day. “Your car is too broken. I’ll doubt even another shop could fix it. But you could just sell it to me “for parts”. Then they’re selling your perfectly functioning car a week later for double what they paid you.
There should be a worldwide standard for how these repairs are handled. Here in Norway, provided you've purchased your electronic device from an official brand retailer, there are authorized brand service shops you can deliver or send your devices to and have them repaired if still under warranty. You can also have them repaired even if the warranty has expired, but then you have to pay for parts and labour. It's also possible to have your device repaired under the home insurance (if no longer under warranty), but you have to pay a fixed deductible. So if the device is worth being fixed for the deductible you're paying (valuation done by the insurance company), it's a no-brainer.
It's always enjoyable to see you bringing different broken electronics back to life, but sometimes I wonder how people are treating their stuff (children are unpredictable, though, I know 🙂) and how honest they are when putting the blame on a store's attempts at a repair. Unless properly documented, I would guess some owners don't shy away from trying to fix things themselves. Ie. thinking "how hard can it be?".
It’s really disappointing that you can’t trust basically no shops out there. You either learn how to fix your own stuff or do your homework and find some one like Steve that has ethics and integrity
$500 to $600 ??? Man! Am I glad I used that same amount and just bought my PS5 slim. Backwards compatibility have made all PS4 systems obsolete.
The animations for the rattling was hilarious. I had to watch that part again
I appreciate that your videos are both instructive and entertaining.
I had to Google a national electronics repair chain that starts with a U and... there's over 800 locations? I've never heard of them. If I saw one of them, I'd assume it was just some local one-off thing run by a shifty guy.
The same. I never heard them either.
Great repair! I'm still shocked about that power supply 😂
Impossible - it was disconnected. 😉
I clean consoles on a daily base here in Germany and I'm often surprised(and shocked) about the inability of these "Repair shops".
It's funny how you can tell that the repair guy never opened a console from the start when you see missing or numbered screws or the WiFi/Bluetooth antenna cables routed incorrectly(like in this case). The other thing I see often is the APU pressure plate turned around or people using Liquid metal on a PS4(not so funny to remove it with sandpaper after a year+, because it reacted with the copper of the cooling block ^^).
Thank you Steve for another great video!
One thing to know about that "chain" is that it's a franchise. Most of their shops are independently run, with some being owned outright by their parent company.
They sell on ebay for like $300-$500 used and working. The seller getting $400 for it was the real surprise here.
LOL, this is why every technician's first question is "Is it plugged in?"
Dude, you need a high-pressure air compressor with a couple of humidity filters and blow your stuff clean in an instant. Forget those toothbrushes!Get a quality paint brush to brush things off in larger/faster passes.
im amazed the prices these 500m editions bring, i got mine a few months back for $140, all it needed was a hard drive and she works great now
why did he say he got a good deal on it?
@@chung3197 cause they are crazy rare
Shouldn't it have cost a lot less than $400 since it didn't work? That's almost full price for something you have to fix.
I wish I could find someone like you to fix my Xbox 360 I got in 2008, no one in my city repairs 360s anymore
The perfect amount of thermal paste never fails to make me smile.
that is if he ever put the right amount on, you only need a small pea size its purpose is to fill in microscopic scratches not be a filling in a sandwich, it will only squirt out when the 2 pieces are put back together. you even saw that on the amount the repair shop put on
Starts with a "U"... for unfixable.
You can imagine the technicians aren't motivated to give 100%, so no wonder things like this occur.
When I was a kid, my first ever laptop stopped working. The screen wouldn't display and it no longer powered on. I took it to Staples or BestBuy to get a professional to look at, they immediately surmised I'd need a new motherboard. Never even opened it up. They then used a universal adapter to see if it'd hold a charge and the power button lit up and they changed their story to needing a new screen and it would cost over $300 for a $800 laptop. My dad and I just took it home.
After I saw what they did with the universal adapter, I went through all our old electronics and found random power supplies. I did Robotics my first year of HS so I had _some_ basic soldering skills and managed to get something spliced together to charge the laptop. Finally, I got brave enough to open it up and lo and behold, the display connector wasn't plugged in anymore (probably from a drop or something) . I plugged it back in and my screen came back on... This was over 15 years ago, some things never change, huh? ._.
Great vid Steve! LOVE that PS4 edition.
Nice video, think you missed the cable routing hook at 18:07 from the top down.
Love your Chanel been watching for years don't you wanna show us your tech skills replacing hdmi ic on a ps4 slim I am batteling with that repair always 😂
I'll never bring my electronics to a repair shop. It's mad how a simple issue can become "unfixable"
0:30 --- WHY would you put things on top of the limited edition PS4?! Having anxiety over here!
Yes brother
Because you can use it like a drink coaster!
OMG thats my absolutely dream of an console 🤩
I could not get one on day one and now tooo expensive for me 😐
A real beauty!
What about thathdd cover that fell off. Was it busted or just not installed correctly. Nice video
That console is so beautiful...they need to bring back the see-through drip
I have one of these, number 49,837. Pretty close to the end of the line. I've had it since it came out. Really nice looking system. As much as I love it though, I can't blame the seller for just parting with it, might as well buy a PS5 at this point. I did, a year or two ago, but I still have the PS4 in my bedroom.
Louis and Tronic should team up to open a chain of like minded repair shops.
Wow. That is a slick looking PS4 Pro, but dang, it must be one hell of a fingerprint magnet.
I also feel bad for the original guy that sold this PS4. Even though it was a fair sell, if I was Tronics I would contact the seller again and ask if he would like it back minus any of the new repairs. But at the end of the day you live and you learn.
I'm not into PlayStation. I'm a PC man my self.
But that limited edition console does look really good.
Start with a U, uBreakiFix 👀😂
Lol
Wow easy fix but good on you for saving another special edition console!
A job well done by the shop
is this sarcasm?
No.