What if you bought some used equipment online and it thinks it's already connected to with a cloud service how do you go around that how do you fix that. I think you guys have a decent product but your support is the absolute worst or at least it seems to be
![Lp. Сердце Вселенной #60 РОЖДЕНИЕ ЛОЛОЛОШКИ [Финал] • Майнкрафт](http://i.ytimg.com/vi/YoR0pAV9FVQ/mqdefault.jpg)
What if you bought some used equipment online and it thinks it's already connected to with a cloud service how do you go around that how do you fix that. I think you guys have a decent product but your support is the absolute worst or at least it seems to be