What to know about AT&T data breach impacting millions of current, past customers

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  • Опубліковано 31 бер 2024
  • AT&T confirms that data for tens of millions of current and former account holders has been found on the dark web after a massive data breach. CBS News senior business and technology correspondent Jo Ling Kent has more.
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КОМЕНТАРІ • 117

  • @piedpiper7051
    @piedpiper7051 2 місяці тому +53

    The bulk of it punishing former account holders. All companies should be required to destroy customer records within a short time of canceling their services.

    • @koshnaranek2317
      @koshnaranek2317 2 місяці тому

      They keep that info for debt collection purposes more than likely. Just think of all the people that cancelled services only to be hit with $$$ penalties/fees.

    • @deemelody2396
      @deemelody2396 2 місяці тому +3

      I agree, At&T should be Required to destroy all old records. There's no good reason they need data from 63M former customers!
      Nice to know they're resetting peoples passcodes.
      But now these ppl are supposed to freeze their credit, & maybe change other info too, in other places.

    • @radian2323
      @radian2323 2 місяці тому

      @@koshnaranek2317 You'd think if the account was paid off and current for like 30 days after account closure they would delete this information.

    • @GrannySweets
      @GrannySweets 25 днів тому

      I just posted my story if you care to read. 😢

  • @lanimontalvo4220
    @lanimontalvo4220 2 місяці тому +44

    And yet ATT is not accountable and the responsibility lies with the customers to do what?Yeah, robust investigation is going on!

    • @fjb3544
      @fjb3544 2 місяці тому

      Did you are did you not receive your 5 dollar credit?

    • @user-gl2pr4bf7e
      @user-gl2pr4bf7e 2 місяці тому

      ​@@fjb3544Did you say $5.00!How would and how does that have anything to do with someone's personal information being out in the open for the world to see?

    • @saphire196
      @saphire196 2 місяці тому

      ​@@fjb3544 😂

  • @Z0mb13ta11ahase
    @Z0mb13ta11ahase 2 місяці тому +35

    The amount of FORMER account holders is ridiculous, if I am no longer a customer you should destroy my information so that I am not at risk from your security any longer.

  • @georgebrutko6467
    @georgebrutko6467 2 місяці тому +20

    Class action lawsuit

  • @Djsj1313
    @Djsj1313 2 місяці тому +11

    So that is the real reason behind the cell blackout

  • @TheRealH20
    @TheRealH20 2 місяці тому +22

    Bet it happened when the network went down for about 12 hours

    • @Colinmm21
      @Colinmm21 2 місяці тому

      The data was stolen in 2019 and sold on the dark web in 2021. ATT denied the hack up until now. They only admit it now because the FCC as of March 13 2024 requires disclosure of breaches to the FBI and Secret Service 7 days after the company is aware.

    • @rmmoss3800
      @rmmoss3800 2 місяці тому +2

      I think it did. I found out by google sending me a notification about my old email address I don’t use. I hurried up and closed the email acct down and reported to the CFPB to make sure Att get reported

    • @saphire196
      @saphire196 2 місяці тому

      For sure!

  • @user-gl2pr4bf7e
    @user-gl2pr4bf7e 2 місяці тому +5

    I can definitely see someone filing a lawsuit against AT&T.

  • @ltsgoyanks
    @ltsgoyanks 2 місяці тому +20

    Great... last time this happened to me was in 2005 with Charter... I owned a home 3 states away and ruined my credit for 10 plus years.... AND they promised to pay for lawyer fees etc. All Bullsh1t.

    • @bipolarcollie
      @bipolarcollie 2 місяці тому +1

      One: a bad credit item only stays on your credit records for 7 years, not 10.
      Two: If there was a data breach, that fact can be added to your credit records so those legitimately checking your credit can see it. Check the laws passed in 2003.
      Three: victims of breaches are allowed free credit reports & many big companies provide private protection for at least a year. Charter is a big company.

  • @JosephVanceDude
    @JosephVanceDude 2 місяці тому +24

    It is reassuring that it is the responsibility of the consumer to be certain the data ATT sells is adequately managed.

  • @learning2levitatethroughdr685
    @learning2levitatethroughdr685 2 місяці тому +16

    AT&T fails at everything they do!

    • @jrow96
      @jrow96 2 місяці тому +1

      It’s impossible to protect, everyone is at risk

  • @Paul_425
    @Paul_425 2 місяці тому +17

    That's going to be a challenge a majority of people are broke or in debt 😅
    The thieves should target the wealthy 😅

  • @WAVm2011
    @WAVm2011 2 місяці тому +6

    Yes when do we do the class action

  • @Jessyadamson
    @Jessyadamson 2 місяці тому +4

    First T-Mobile now at&t shocker . They never take security seriously 6 they keep paying the ceos million vs. hiring enough employees to accommodate the number of customers

  • @earthbndmsfit
    @earthbndmsfit 2 місяці тому +9

    That they denied it when it happened months ago

    • @koshnaranek2317
      @koshnaranek2317 2 місяці тому +1

      Supposedly this has been going on for about 5 yrs now. Just now learning about it.

  • @sclogse1
    @sclogse1 2 місяці тому +12

    Charming. We're quite the chosen lot. I have an idea. Keep private info off line.

    • @sidhartharao2302
      @sidhartharao2302 2 місяці тому +2

      How are you supposed to access data when it's stored offline? That's just stupid

    • @KomalD-cb2bu
      @KomalD-cb2bu 2 місяці тому

      The data was stolen from the ATT database and not from the customer.

    • @weeklyweeks7545
      @weeklyweeks7545 19 днів тому

      @@sidhartharao2302you can 100% access data that’s offline as long as it’s connected to the broader network. Once the network is breached everything is fair game. It’s called lateral movement in the IT work. That’s why a lot of hackers target IoT devices due to weak security.

  • @katherinebrooks7273
    @katherinebrooks7273 2 місяці тому +2

    Thank You for letting us this Information.

  • @joeybassbass
    @joeybassbass 2 місяці тому +5

    I was worried until they used the word “robust” to describe the investigation
    Now I feel better /s 🙄

  • @kimleone5496
    @kimleone5496 2 місяці тому +2

    Intentional disclosure of data?

  • @JonathanBarrientos
    @JonathanBarrientos 2 місяці тому +3

    Why keep the old information? Sounds like they should be deleting it if they can't secure it

  • @jviola04
    @jviola04 2 місяці тому +17

    Linked to the blackout I bet

    • @abetterfuture4787
      @abetterfuture4787 2 місяці тому +1

      Yep, they've known a full month and didn't think they ought to give us a heads up.
      Their leadership needs to face criminal charges.

    • @fjb3544
      @fjb3544 2 місяці тому

      Hey now… they made it right they gave you a 5 dollar credit.

    • @Colinmm21
      @Colinmm21 2 місяці тому +1

      It's not linked to the recent black out. Shiny Hunters hacked ATT in 2019 to get this database.

  • @newlion7013
    @newlion7013 2 місяці тому +7

    What a POS company😂😅

  • @chm2
    @chm2 2 місяці тому +1

    Why isn't the public more outraged by this? Why isn't the federal govt not doing more?

  • @christineherrmann205
    @christineherrmann205 2 місяці тому +1

    Everyone who could have been affected by this should shut down their credit at the three credit bureaus. Absolute bullcrap by ATT.

  • @bernardwatkins1759
    @bernardwatkins1759 2 місяці тому +2

    I wonder if this had to do with the whole day service outage months ago? I bet it does!

  • @MrJoker-
    @MrJoker- 2 місяці тому +7

    Is this the start of more breaches?

    • @RoxanneM-
      @RoxanneM- 2 місяці тому

      It has already been happening, big time. Even hospitals are not safe. It’s been in the news, though. Not a secret.

  • @MrAllSunnyDaze
    @MrAllSunnyDaze 2 місяці тому +1

    Remember AT&T’s outage last month? It’s more than just a data breach

  • @Boof-Proof
    @Boof-Proof 2 місяці тому +5

    AT&T smh

  • @jenbee1697
    @jenbee1697 2 місяці тому

    I haven’t been notified & I’ve been using at& t for years now! I’ll be looking into this for sure!

  • @valdivia1234567
    @valdivia1234567 2 місяці тому +1

    Which AT&T business units were impacted? All of them? Mobile, Direct TV?

  • @BLKBRDSR71
    @BLKBRDSR71 Місяць тому

    This happened 11 days ago, and I just got an email from AT&T. GREAT!

  • @heidih3048
    @heidih3048 2 місяці тому +1

    Why would AT&T have my social security number? I do not recall them asking for that when I set up a phone and data account.

    • @Jenkmode89
      @Jenkmode89 2 місяці тому

      When ever you go to a phone company to set up an account they ask for your social security number so they can check your credit to see if you qualify for 0 down payment to finance a phone.

    • @heidih3048
      @heidih3048 2 місяці тому

      @@Jenkmode89 Ah, I see. I pay for my phone bill, but was not the account holder when i purchased my phone with my ex. So I guess that explains my not knowing about this.

  • @meowzah2495
    @meowzah2495 2 місяці тому +1

    What are the three credit bureaus?

  • @manuelabrica
    @manuelabrica 2 місяці тому

    Alot!

  • @YoungHabiby
    @YoungHabiby 2 місяці тому +3

    Well hopefully they fix my credit 😂

  • @amysullivan8358
    @amysullivan8358 Місяць тому

    I’m confused by this, if AT&T has already reset our pass codes, how are we supposed to get back into our accounts? I use facial recognition to get into my account with my phone, and am nervous about manually signing out and then trying to sign in with my old passcode. In the past when I’ve had problems with AT&T, I have had to be on the phone for hours and hours and days and days at a time. So I’m just a little bit worried about that happening again. Does anybody have any advice on this?

  • @t.dickinson7942
    @t.dickinson7942 2 місяці тому +3

    FBI should be involved

    • @digitalwasabi2
      @digitalwasabi2 2 місяці тому

      They probably are, they are probably the ones stealing the data.

  • @DoctorSpicy
    @DoctorSpicy 2 місяці тому +1

    Att did it for free advertising. Lazy company.

  • @cmritchie04
    @cmritchie04 2 місяці тому +2

    AT&T investigates themselves, Nothing happened!

  • @thedude5040
    @thedude5040 2 місяці тому

    Good! This is one step closer to ending the madness of credit scores

  • @MichaelPiscitello-ld3fp
    @MichaelPiscitello-ld3fp 2 місяці тому

    GooD 9:13 AM 4-4 2024 Plainfield NJ 2.

  • @HoosierTrucker
    @HoosierTrucker 2 місяці тому +2

    Don’t worry!!! They will give you credit monitoring tho 🤣🙄

  • @deborahmarshall3100
    @deborahmarshall3100 2 місяці тому

    I was not notified

  • @richardlee3253
    @richardlee3253 2 місяці тому

    Thanks for offshoring everything. Its working out really great. Realy.

  • @skankhunt3624
    @skankhunt3624 2 місяці тому +1

    I like robust dressings, but robust investigations by corporations who don't care, I'm not really into that.

  • @josephstrohmeyer5758
    @josephstrohmeyer5758 Місяць тому

    Once again no one cares about the employees that work for them

  • @brigspearman2171
    @brigspearman2171 2 місяці тому

    I have T-Mobile, so T-Mobile don’t have that actually just completely different

  • @jacobs9474
    @jacobs9474 2 місяці тому

    Why do they even have infronation of old customers???

  • @lamars2486
    @lamars2486 2 місяці тому

    They said TWO YEARS AGO, not two weeks.

  • @PaloDuro1021
    @PaloDuro1021 2 місяці тому

    Just freeze your credit. It’s not that hard to unfreeze it when you need to for a short while then putting the freeze back on.

  • @Oaktwn16
    @Oaktwn16 Місяць тому

    First tmobile now at and t. Whos next verizon? What a joke

  • @haplessgolem805
    @haplessgolem805 2 місяці тому +3

    Jolene Kent is awfully smiley delivering her report. She got stock in T-Mobile? Centurylink?

  • @drunkin12Many
    @drunkin12Many 2 місяці тому

    5 dollar credits for all!
    With proof of impact.

  • @ColdesTsummerEver
    @ColdesTsummerEver 2 місяці тому

    i want out contract wit nothing messing with credit

  • @susanjones6410
    @susanjones6410 2 місяці тому

    1:35

  • @Jobiewon
    @Jobiewon 2 місяці тому

    Puts on att

  • @m2013arcia
    @m2013arcia 2 місяці тому

    So ridiculous

  • @jcook2433
    @jcook2433 Місяць тому

    Ridiculous that we are so invaded via our dependence on technology. The “Experts” in technology fail regularly in their field. Or… do they. Lol I suppose the true experts do not work for AT&T? The company should be responsible for the cleanup for ALL customers. Companies should stop passing the buck to consumers.

  • @TruthLovingHippy
    @TruthLovingHippy 2 місяці тому

    I got a message my stuff was found on the dark web a few days ago. Just what I needed in my life right now. Both exhausting and so wrong

  • @jp7489
    @jp7489 2 місяці тому

    Just focken great!!🤔

  • @kamarilanier8975
    @kamarilanier8975 Місяць тому

    I got a email today but my plan should been canceled

  • @edward2364
    @edward2364 2 місяці тому +1

    Good thing that my credit is bad so they cannot open credit cards

  • @DumbCarGuy
    @DumbCarGuy 2 місяці тому

    Let’s say I’m a dumb car guy and I want to access this mystical”dark web”. How would one do so? Do I just ask google to take me to the dark web? 😮

  • @kathymoingand6131
    @kathymoingand6131 2 місяці тому

    😳😱😲🤦‍♀️

  • @MichaelPiscitello-ld3fp
    @MichaelPiscitello-ld3fp 2 місяці тому

    GooD 10:48 4:3 2024. Plainfield NJ 1.

  • @fairygurl9269
    @fairygurl9269 2 місяці тому

    My Credit Improved 🤣

  • @user-yy9hk9od9u
    @user-yy9hk9od9u 2 місяці тому +2

    Class Action case

    • @TheRealH20
      @TheRealH20 2 місяці тому +2

      Pretty much. It happened when they had the black out 100%. They just won't admit

  • @hengmonyhom3146
    @hengmonyhom3146 2 місяці тому +1

    I’m getting a lot spam calls from India.

  • @charlesf.butler9679
    @charlesf.butler9679 2 місяці тому

    They sell service and products they practice cya

  • @NoClue-rat
    @NoClue-rat 2 місяці тому

    Theyre investigating themselves and found no wrong doing. 😂

  • @xashxnicolex
    @xashxnicolex 2 місяці тому

    Class action law suit time

  • @josephc3276
    @josephc3276 2 місяці тому

    Not a data breach. Every three letter government branch has the password.

  • @garyowen9044
    @garyowen9044 2 місяці тому

    The presenter is in Riga Latvia? Why? The breach itself probably originated in Eastern Europe.

  • @ChrisTempleMusic
    @ChrisTempleMusic 2 місяці тому +1

    China / Russia

  • @lazynow1
    @lazynow1 2 місяці тому +2

    Yep....H1Bs running the show....what do you expect...?????

    • @LoserGopher
      @LoserGopher 2 місяці тому

      TF are you talking about?

    • @lazynow1
      @lazynow1 2 місяці тому +2

      @@LoserGopher too many contractors running the show....

    • @LoserGopher
      @LoserGopher 2 місяці тому

      @@lazynow1say what you mean tf you mean “contractors”

    • @lazynow1
      @lazynow1 2 місяці тому +2

      @@LoserGopher do you have a head injury...???...contractors.......use a dictionary....

  • @lamars2486
    @lamars2486 2 місяці тому

    PROJECT 2025