I never understood people's hatred for standing in lines. I always saw it as a chance to take a break and catch my breath (Figuratively). The thing that always irritates me the most is being with a relative in line who can't stand lines. I'm always saying "Chill out, don't be so uptight; you're giving me a headache."
this happened at customs with a woman behind me at customs, and she kept attempting to push past me to go ahead, and i had to call someone over to keep her from trying to go forwards...
Not me. I'm always in the fast line...and when there is only one big line, an employee pops out of nowhere and says "I'll take the next person" and that is ALWAYS me.
idk, i grew up in dubai, everyone apologizes for everything, now i moved to russia, people look at me like am a wierdo, cuz i say excuse me/sorry before/after everything
I saw one guy in a store that apparantly annoyed his friend with how apologizing he was, and told him to stop apologizing (in harsher words). The man responded, "I am sorry, but I can't do that." Amazing come back.
Admitting you're wrong is like admitting you're stupid, it hurts the self esteem. Some people can do it all the time and laugh it off, others can never do it without feeling depressed, and some others can do it with some instances but not other instances.
I have never switched lines XD I've only changed lines when a cashier opens a new line. And I can always judge the best lines by number or people vs number of items. I'm also quite content with the world around me I just day dream while I wait.
yeah same with me but when i try daydreaming in a line i start sometimes imagine random shit and start giggeling while im in line and everyone thinks im a fucking mental ill guy thats getting at this point i start thinking about me from another prospective like im the dude behind me and start even laughing more...
Hey Trace, Yeah it's all about perception, I've learned to spot the best line to wait in by calculating the number of people times the number of items in their cart plus the age and condition of the other shoppers. It usually works, Until someone has a "Price Check"then we all secretly hate them for that!!! Not to be a Perv but...what I was perceiving the most in this video was that little tuft of chest hair peek-a-booing out of the top of your shirt, a promise of more good thing to come. Thanks for that;)
Yea... i don't experience this at all. But then again im autistic. The only thing bothering me by standing in a line, is if im getting late to something. But this video explains why others do. Which was informative.
FuOnY I assume you where sarcastic. But your welcome either way. I just thought it might be informative that not all humans experience the same reality. It was not at all an attempt on my part of elevate myself over others.
I've been to a couple stores that do the single line method. I actually prefer it quite a bit, possibly because I enjoy looking through all the chocolate and stuff they put along the line path.
The one line thing sounds great. It shows how many cash registers need to be open, and as soon as the next register is open, someone is being served. That's sort of how some WalMart self-checkouts work: everyone wanting to self-checkout waits in that line and the first person in line gets the open machine. If two or three machines open at once, two or three people are able to move through. I'm not sure how this would work with seven or twelve registers and angsty customers, without hiring another person to guide the line. Hmm....if it's more efficient though, why haven't American businesses caught on?
They implemented the single long line at one of the bigger stores where I live. I think it's great. It feels like it's moving along faster, because people are getting out to multiple tills. There's also a lot bigger selection of front till goodies that goes all the way along the line, so as you are going down it, you are seeing new things. Keeps you occupied, and I'm sure they sell a lot more off of it as well.
It also bypasses the slow cashier problem. If a cashier is slow or a customer is taking a long time, you're just going to the next available one vs waiting on that one person.
As someone that works for a church and their cook--who is my dad, I go to Sam's Club every Tuesday with him to go get food for the Wednesday supper as well as cleaning supplies, and goods for the nursery. That's two carts, and Sam's Club carts are larger than most carts, and he is someone that does not enjoy waiting in lines. I understand; you're on a time limit with food. So he tends to line hop were as I prefer going "This one looks good." and staying there. Mainly because I don't enjoy moving the carts of stuff every which way.
I prefer the single long line, it's a first come first serve basis and the first one in line get's served first. Makes sense to me. When deciding which of multiple line choice I look at how many people have lot's of items in the line or how short it is. Sometimes it is the longer wait, but I find it pointless to jump back and forth... unless I notice the cashier having a lot of technical problems.
So thats why stores like Best Buy and Fry's Electronics and some other stores have one line that leads into the cashier area. Next person goes to the next available cashier. Then other stores like Wal Mart and Target and other stores like that tend to have one line for each cashier. Those probably would be more efficient if all the registers were were open at once, but they never are.
Ross has the one line thing, and several other clothing stores do as well. It definitely feels more efficient, and less stressful because you aren't wondering if there was a faster line you could have been in
At the Tesco in Poland i saw the best system: A long line is formed before the cash area and a monitor is standing there. As soon as one cashier hits the button to sum the total the monitor tells the person in front of the line to move to that cashier. That way only one person is there at a time and while he's paying the next one is on it's way.
in grocery stores you can always just look briefly how many stuff people have in the line and calculate pretty accurately which line will be faster. in some situations there are other factors as well, that can tell that the line will be quite slow.
Not only is the long line more efficient, but I find it less tedious because with enough points of sale, it keeps moving so you're never standing in the same spot too long *and* you don't have a 2nd one to compare it too. (also if one person/register becomes a hold-up, you're never *stuck* behind that person, the slowdown is spread over the whole system and becomes much less noticeable)
My local Walmart uses that long line method for its express line. There are six cashiers, but only one line. A monitor at the front of the line shows which cashier is ready for a new customer, and it does indeed seem to move faster than other lines.
I work in retail, and I have gotten yelled at because I was the only cashier in the store, let alone open to check people out. The reason I started getting anxiety, is because I have dealt with that before and is very unpleasant. People get mad at me because I'm not checking people out as fast as they think I should, and also I am getting frustrated because I have to do certain things such as, asking people if they get our catalogs and coupons in the mail, asking if they want specific warranties for our items. It is very frustrating for me to need to do so many things during the transaction, and then having someone in line who is frustrated at me because they did not think, "I am going to a busy store I should probably have more time to get the things that I need so that I can get out when I need to"
The best line is no line. Why haven't they just figured out how to allow a shopper to use their smart phone as both the checkout scanner and the digital wallet. So you can go down the isle, see what you want, open up an app, scan the bar code, and hit a payment button. You could pay for each item immediately or place them in a cart in the app until you have everything and then checkout. The app could even create a digital receipt to show an store reps who may question you.
It's pretty easy to look for what can can possibly be the fastest line though. Look for happy confident people who look like they have everything ready so there won't be any slow down (and who might not pay in cash). Look for fewer items. Look for people in their 20s-30s. Worse I've ever got was 4 hours in line (there was just one line) waiting to get my brother's passport done. No chairs to sit down. That was a great experience, especially for the people who had the wrong documentation with them, or the ones with babies with them.
I feel like when ppl are in line and your the 1 cashing out...you should already have your cash or your credit or debit card ready. It's bs when I got to watch you looking all around for it in your pocketbook or you trying to figure out which credit cards or how much cash you got. Have it ready and things could move faster.
I realized at drive thru's that I'd still have my wallet in my pocket when I got to the pay window and thought to myself "holy shit, I'm a douch! I should have had this out the whole time." I can see people being apprehensive about holding their money or cards in their hands while in a store where someone could just walk by and grab it... but in my car I'm always ready to pay, and try to be the same way in store as well.
i actually do think of how all those things come to play, i kind of count the items on their stuff and whichever cashier has less that's where i go and stay there... but i love the long line
I don't mind waiting in lines; what I DO mind is when I'm stuck in traffic on an on-ramp (or something similar) and some dickhead cuts in at the last moment from another, faster moving lane. I will concur that a single line for all stations at a store does seem to work better. And it "feels" faster because you're moving more often, even if the line is of course longer than if each station had their own line.
I once waited in lone for water for over an hour. It was at the 100th anniversary girl scout event in Washington DC. They only had one water fountain for thousands of people, not very efficient.
the single long line is what movie theatres normally do! the problem with that though for a super market is that everyone has humongous trolleys in the way and they would need bigger waiting areas.
There is a commissary near where i live that uses the single line method. Now that i think about it that big line does move faster, but the fact that there is such a long line makes it seem daunting and time consuming.
In some supermarkets (though I only saw it in Carrefours) there are such a long lines to cash and a few self-service cash mashines for people with less things. And this works perfectly good.
I always check first what kind of people are in line, I find that often the line goes slow if there are old people, fiddeling with coins, or moms that have a ton of Sale cupons. I also check how much every one has in their baskets or trolleys.
I always try to avoid lines with women; women are slow as shit to pay for stuff, and, since women love to shoplift, their stuff always has all the security tags on them or whatnot that seems to take forever.
I seem to already do the line math properly, because I never feel like I am waiting in line too long, or that another line is moving faster. And more often than not, I just use the self-checkout, because I don't believe in the whole "I shouldn't have to do the store's job" people seem to have about self-checkouts. It's pretty quick and minimal time waiting for anything. Otherwise I scan the crowd and available cash registers and generally park in the side of the parking lot that is more empty. Cashing out then is simple, because more people gravitate towards where they are parked, so the lines are almost always more empty on the opposite side of the building. I'm also not impatient, which seems to be a pretty rare thing. I plan ahead for things to avoid having limited time frames.
When I was in Paris for vacation this summer I had to wait in a line for four and a half hours to go on a tour of the catacombs. It wasn't actually that bad since I could talk to my family.
In Vancouver there was a big haunted house attraction last year and to walk through the house I waited 4 hours. As we left we noticed the line had pretty much tripled in size from where we were.
They actually use this single line method at barnes and noble and T J max. I like it, but it's not like they get xrowded lines, so I don't know how well this would work for a large store.
my husband and I just sit and wait. We talk :) usually not in a rush while shopping so if the line is slow doesn't bother us. The worst lines are definitely at Walmart though when they are bad.
I always love how people preach to me about the vertues of faith in god and all that....until the holiday season and then I watch so many of the people who look down on me as the "evil pagan" publically throw a temper tantrum fit for a five year old because they have to practice the vertue of patience. It's wating in line people; the cashier has no control over how much stuff the person in front of you got, or how long it takes that old person to count thier change, its thier job to be patient with you. If waiting in a line up is the worst thing that happens to you today watch the world news and you might notice that there are millions of people who wish that was all they had to deal with. Happy Holidays.
Yes! Our target has a single long line and at first my family was like omg this is going to take ages cos the line was so long!! But then we were served pronto cos there were about 5-6 cashiers :D loved it! And yes there were heaps of candy and magazines surrounding us hahaha even some making food for free try outs!
While a single long line is daunting it would be moving almost constantly and because it is moving constantly it would feel like you are making progress instead of just waiting.
Longest line I've waited in? My guess is the line to the Palace of Versailles.. about 2 hours. And I timed it so it doesn't have anything to do with the 36% extra time that people estimate lines to take. Also it was really hot out and I got kinda sunburnt.
1 Long-Line is an example Resource Sharing. Its used in communication systems, cell phones etc. . .as his example pointed out. It makes logical sense. . .that way no cashier is idol.
Wouldn't one line make you have to wait longer though? If you have 5 lines with 20 people, then going in that line is much faster than going in a 1 line with 100 people in it.
Five cashiers with 20 customers in each line where x: 10 customers, c: cashier xx > c xx > c xx > c xx > c xx > c OR one line with five cashiers xxxxxxxxxx > ccccc The latter will end up being more efficient because if one customer ends up taking longer then there will still be four cashiers working at optimum efficiency so the line will keep moving and no one ends up stuck.
Zaziuma because they're talking about having all the cashiers in one line like at a movie theatre (at least where I live) there's one line and the four cashiers, so waiting time is shorter as there isn't say one line with 30 people another with 25 and so on, everyone is in one line and they're all being served at the same rate because four people are still being served at once
How appropriate, maybe my worst wait in line have been today a few hours ago, airplane didn't land and couldn't go home today, 2 hours in line to get voucher for hotel, taxi and dinner after waiting 4 hours in Funchal airport for airplane that couldn't land due to strong winds... 2 stupid things happen when I was waiting in line, first I was last in 1 of 2 lines and the other was shorter so I moved there, then first line just went faster and I know the person that was originally in front of me got there half an hour sooner than me. But I think I should just have waited on near by chairs because being last in a line wouldn't change much, so at least I could have waited sited down... and I would have done it if I was alone, but my friend induced me in this line change and stand up waiting...
Actually this is far better explained by economics. Lines always reach an equilibrium of waiting time do to people exploiting the gains of a faster moving line. On average, the parcel count is equal and the line only seems unfair to the marginal costumer. Not matter which line that marginal costumer picks, it will take the same amount of time - but because of their presence in the line technically the line will have a longer wait. So the person continuously switches lines to no avail.
The long line actually would work out better psychologically too, since that one line would be moving more meaning less time would be spent actually standing in line.
Once we went on holiday to Tunisia and there where like 10 planes landing at the airport at the same time. So we where close to the back of two ques of like 5 airplanes full of people each. The other one seemed to move faster so my dad insisted that we switch. I made a mental note of the position we would be in if we did not leave the original que. We ended up waiting 3 hours more than if we had stayed in the first que...
Is why you should avoid the following Wal-Mart, target , and go smaller chain stores and go early because after 11am will be longer wait . When I am in line waiting which is rare I jog in place or do sit UPS . I have patience like no other in court when they say 9am it really means 11 am after all the jail birds go . That's longest been waiting in court and you can't leave or else is warrant so always stay in line for what matters most like avoiding jail .
i know of places that do the single line and several cashiers, once a cashier is free there is someone that points the next person in line to that cashier. i was able to get though the line way faster
I like the single line, myself (at least better than a bunch of lines). That's what Marshalls uses here. Then I don't have to worry about searching for the best line, and everyone's wait time is fair.
The worst line I see on a regular basis is the one at Costco's food court. They have multiple registers open during busy hours, and want people to line up at each one, but have no markers indicating this is the system. So what happens? Most of the time people end up in one giant line that gets in passerby's way because it just goes straight back instead of winding around in the open space in front of the registers.
I think the worst line I ever felt like I was for to long in was at one of those dollar stores where there was only 1 line, most people had 101 items or so, I only had a few, and I was waiting behind people. It was quite annoying and I wished they would of had more then 1 line open. The best kind of lines I've been in, were maybe long but moved along soon enough, and there was more then 1 line. Some of the worst are when a cash register broke down, people either can't do the math or are not allowed to do the job with out the machine. *shrugs* I think they just cant' do the math... I got to a farmers market, and when I get a lot of items the people whine and try to decide who will do the math, lol the funny thing is there is a calculator sitting there on everyone's smart phone but they rather play with it apps tell the battery gets low.
I always look at the people in the line and how many items they have to determine which line I go into. I'd bet there's similar stuff for Traffic as well. My drive to work is amusingly predictable.
The worst lines are those at an amusement park I think, especially on those warm summer days... Middle aged chubby sweaty hairy men who think people around them will appreciate it when they take their shirts off. And for some reason a lot of people think it's normal to smoke in those lines. Antisocial assholes, do that somewhere where you're not bothering sooo many people with it. I don't mind standing in a line most of time (at grocery stores, airports etc), especially when I have something to do (when I was in Paris with my boyfriend and we were standing in line for going to the second floor of the Eiffel Tower we just played risk on his phone while were waiting and I actually really enjoyed standing in that line), but those lines at amusements parks... I hate those.
Worst damn place to wait in line is in a telephone que. You have no idea how many people are ahead of you or how long it will take. When I go out I always have a book to read on the bus/subway that I can read in line as well. So I have no probl;em with most lines.
I like the single line multi-cashiers. Especially when you see 1 person causing a fuss over a refund and you still got other cashiers tearing through the queue.
I try and find the line with the least amount of old seniors(ladies)/amount of items. Most times they only decide to reach for their purse and hunt for their debit card after the total is known. Then they they take their time; making several mistakes and invariably having to use different cards because they don't know their own financial situation beforehand. The elderly gentleman usually are more on the ball... but not by much, compared to woman with children. Younger single men seem to be the fastest, perhaps because they are more focused; even with more items than younger single woman... sorry feminists
People need to realize, feminists are not man-haters. I do agree with your order of people who are slowest and fastest though. I'm a young female, and I either go shopping alone or with my son and I'm usually very aware of my surroundings and try to be quick and efficient at the register. I think it's a matter of being aware of your surroundings and being focused on the goal at hand (getting out of the store as soon as possible)
Sasset Gingerelli Exactly... and that is a left-brain concept predominantly found in males and some females. Of course i am using broad-spectrum generalities :-)
Sasset Gingerelli Some are man haters, though. Just look at the fact that "I bathe in male tears" T shirts exist, or "Male tears" drinking mugs. Those folks who like that stuff call themselves feminists. But more relevantly: feminists all too often think like social engineers, trying to correct any imbalance of outcomes without regard to the balance of opportunity. Those you cannot say are not "true" feminists, because that does fit the definition (as does the reverse).
George Cataloni look into the opinions of the majority of today's feminists (male and female). They are hoping for equal pay, and rights as well as men being able to show emotions without being ridiculed. However, I guess this isn't the place for such discussions.
Jason W some would argue that the whole left brained and right brained concept isn't relevant anymore, and that all people use both sides of the brain in different ways. I think it was actually on a dnews video. Anyhoo, not arguing just making a statement :)
I've waited in enough 1+ hour lines at my favorite amusement park Cedar Point that long lines just don't bother me as much anymore. I'm also getting older and time does seem to be moving faster, so...........
My habit is to peak and see which lines have the least full carts/baskets and then once I'm in a line just zone out and let my brain entertain itself untill it's my turn.
well but people mostly react to slow, if people would be more attentive this would be the best solution (with recycling ofc) and the longer one customer takes the more sense number tickets make, for shopping it might be to short to be usefull. (or you could call them in a group of 3.)
I personally hate waiting so much to the point where i'll do anything not to wait, whether it's hopping into the car pool lane, faking i made a reservation and argue till i go in front of everyone else. In life everyone is equal, but not everyone's time are equal!
People are starting to profile the cashiers to avoid the slow line. They can scan the registers and know who is fast and who is slow. So if you're impatient and scan only for the shortest line you've fallen into the slow cashier trap and will soon want to switch as you describe..
I'm Danish and I've been using an even better method for years: People are stupid, so do the opposite of what they do. ^_^ When a new register is opened, everyone flocks to it and even leave your line for a worse place in the new line. So don't switch. People avoid lines with a handful of shopping carts, thinking the scanning process increase a lot by amount of items. So take that line, since scanning time only exceed paying/bagging time if carts are overstocked. And people stress themselves by shopping at the worst times, preferring to buy a lot when a store is packed by everyone returning home from work. So don't schedule shopping around those times or at least only use those times for buying that one thing you need right now. Result: Lines emptying before you, quickly serviced customers with carts and practically no lines, just by doing what stupid people don't.
Generally I try to pick the line where it's not an elderly person working there, sounds mean but I feel that they generally work slower than their younger counterparts
You forgot the British. We love to queue! If there's a queue, usually that means there's something at the end of it in which people are willing to wait for.
i have a question that i would love you guys to cover you know how when you break the sound barrier there is a sonic boom what if you break the speed of light would there be some sort of light boom
Fry's Electronics had the one line system... I hated it. You could see all the cashiers slacking off and not calling the next person. So, you would be frustrated by the time you got up to them.
Standing in line isn't really that bad, it's kinda boring, but it doesn't feel like a waste of time to me because I know that I am getting closer to my goal by waiting.
one worst part waiting in line is when cash register person is slowly as hell ifs faster then im happy then goes allots quicker if that person have skills on cash register seling costumer item quick then wont be waiting 4ever then line wont last forever this black friday was walmarkt huge line glad i didnt shop there was awful im not pasiont unles you cut line but best buy was busy but glad didnt waited 4ever because they have skills how work on register and have expirience how scan items quick then im happy dont mind waiting whatever is slovly needs learn in school how scan items quick so we dont need waiting in line forever in michigan i hate meijers store in line allways is bussy specially cash register are slovly depends what person has skills be fast working some are slovly like their to lasy work faster waiting is sometimes enoing drives us crasy in future we need scan on own items without waiting in line specially when we are hurry some other stoff have no time waiting in time
Basically before you get in line you do some quick calculations - what cashier is most efficient, how many people are in each line and how many items does it look like they're buying - and then you put your ass in the line and you wait until it's your turn. Problem solved. Impatient people are just stupid.
I never understood people's hatred for standing in lines. I always saw it as a chance to take a break and catch my breath (Figuratively). The thing that always irritates me the most is being with a relative in line who can't stand lines. I'm always saying "Chill out, don't be so uptight; you're giving me a headache."
..Catch your breath? Are you saying that figuratively?
MissAtomic Yes, very figuratively. When you have a hundred things pulling you in different directions, waiting in line can be a nice pause.
I'm the same way. I always have to tell my mom to chill out.
this happened at customs with a woman behind me at customs, and she kept attempting to push past me to go ahead, and i had to call someone over to keep her from trying to go forwards...
What about at theme parks? 1hr+ wait times.
Not me. I'm always in the fast line...and when there is only one big line, an employee pops out of nowhere and says "I'll take the next person" and that is ALWAYS me.
Yea I get that a lot to....but I never switch lines unless a new one opens and I'm next
no offence, but i think that has something to do with boobs
Lol I thought that as well
Am I late for a boob joke?
kaj vn der putten you're an idiot.
Why do people hate apologizing?
you've never met a Canadian
Yeah… I went to Canada once, and I swear, all I could hear was, "Oh, I'm sorry." "Oops, sorry" "Sorry!". It was pretty hilarious.
idk, i grew up in dubai, everyone apologizes for everything, now i moved to russia, people look at me like am a wierdo, cuz i say excuse me/sorry before/after everything
I saw one guy in a store that apparantly annoyed his friend with how apologizing he was, and told him to stop apologizing (in harsher words). The man responded, "I am sorry, but I can't do that." Amazing come back.
Admitting you're wrong is like admitting you're stupid, it hurts the self esteem. Some people can do it all the time and laugh it off, others can never do it without feeling depressed, and some others can do it with some instances but not other instances.
I have never switched lines XD I've only changed lines when a cashier opens a new line. And I can always judge the best lines by number or people vs number of items. I'm also quite content with the world around me I just day dream while I wait.
Haha Very similar x3
yeah same with me but when i try daydreaming in a line i start sometimes imagine random shit and start giggeling while im in line and everyone thinks im a fucking mental ill guy thats getting at this point i start thinking about me from another prospective like im the dude behind me and start even laughing more...
But then suddenly the person in front of you has a problem, needs to replace an item or their credit card isn't working..
They don't have enough bitcoins or don't know there account number and don't have cash!
#AlwaysPayWithCash
Azurren The chances of that happening in your line are equal to the chances of that happening in the other line you switch to.
Hey Trace, Yeah it's all about perception, I've learned to spot the best line to wait in by calculating the number of people times the number of items in their cart plus the age and condition of the other shoppers. It usually works, Until someone has a "Price Check"then we all secretly hate them for that!!!
Not to be a Perv but...what I was perceiving the most in this video was that little tuft of chest hair peek-a-booing out of the top of your shirt, a promise of more good thing to come. Thanks for that;)
Yea... i don't experience this at all. But then again im autistic. The only thing bothering me by standing in a line, is if im getting late to something.
But this video explains why others do. Which was informative.
thanks for letting us know.
FuOnY
I assume you where sarcastic.
But your welcome either way.
I just thought it might be informative that not all humans experience the same reality.
It was not at all an attempt on my part of elevate myself over others.
Serah Wint Nevermind him, he was jus being an arse
Serah Wint It's interesting to see other peoples point of view. Thanks for sharing.
I do mean that, i'm not being sarcastic in any way.
FirestarJ I agree.
I've been to a couple stores that do the single line method. I actually prefer it quite a bit, possibly because I enjoy looking through all the chocolate and stuff they put along the line path.
The one line thing sounds great. It shows how many cash registers need to be open, and as soon as the next register is open, someone is being served. That's sort of how some WalMart self-checkouts work: everyone wanting to self-checkout waits in that line and the first person in line gets the open machine. If two or three machines open at once, two or three people are able to move through.
I'm not sure how this would work with seven or twelve registers and angsty customers, without hiring another person to guide the line. Hmm....if it's more efficient though, why haven't American businesses caught on?
They implemented the single long line at one of the bigger stores where I live. I think it's great. It feels like it's moving along faster, because people are getting out to multiple tills. There's also a lot bigger selection of front till goodies that goes all the way along the line, so as you are going down it, you are seeing new things. Keeps you occupied, and I'm sure they sell a lot more off of it as well.
It also bypasses the slow cashier problem. If a cashier is slow or a customer is taking a long time, you're just going to the next available one vs waiting on that one person.
Im happy there's at least one UA-cam video where people dont go flaming and hating on eachother when discussing. Keep it up People
As someone that works for a church and their cook--who is my dad, I go to Sam's Club every Tuesday with him to go get food for the Wednesday supper as well as cleaning supplies, and goods for the nursery. That's two carts, and Sam's Club carts are larger than most carts, and he is someone that does not enjoy waiting in lines. I understand; you're on a time limit with food. So he tends to line hop were as I prefer going "This one looks good." and staying there. Mainly because I don't enjoy moving the carts of stuff every which way.
I prefer the single long line, it's a first come first serve basis and the first one in line get's served first. Makes sense to me. When deciding which of multiple line choice I look at how many people have lot's of items in the line or how short it is. Sometimes it is the longer wait, but I find it pointless to jump back and forth... unless I notice the cashier having a lot of technical problems.
So thats why stores like Best Buy and Fry's Electronics and some other stores have one line that leads into the cashier area. Next person goes to the next available cashier.
Then other stores like Wal Mart and Target and other stores like that tend to have one line for each cashier. Those probably would be more efficient if all the registers were were open at once, but they never are.
Ross has the one line thing, and several other clothing stores do as well. It definitely feels more efficient, and less stressful because you aren't wondering if there was a faster line you could have been in
At the Tesco in Poland i saw the best system: A long line is formed before the cash area and a monitor is standing there. As soon as one cashier hits the button to sum the total the monitor tells the person in front of the line to move to that cashier. That way only one person is there at a time and while he's paying the next one is on it's way.
in grocery stores you can always just look briefly how many stuff people have in the line and calculate pretty accurately which line will be faster. in some situations there are other factors as well, that can tell that the line will be quite slow.
I been doing that 1 long line ever since I can remember, nice to know that there is some evidence behind it.
Not only is the long line more efficient, but I find it less tedious because with enough points of sale, it keeps moving so you're never standing in the same spot too long *and* you don't have a 2nd one to compare it too. (also if one person/register becomes a hold-up, you're never *stuck* behind that person, the slowdown is spread over the whole system and becomes much less noticeable)
My local Walmart uses that long line method for its express line. There are six cashiers, but only one line. A monitor at the front of the line shows which cashier is ready for a new customer, and it does indeed seem to move faster than other lines.
I work in retail, and I have gotten yelled at because I was the only cashier in the store, let alone open to check people out. The reason I started getting anxiety, is because I have dealt with that before and is very unpleasant. People get mad at me because I'm not checking people out as fast as they think I should, and also I am getting frustrated because I have to do certain things such as, asking people if they get our catalogs and coupons in the mail, asking if they want specific warranties for our items. It is very frustrating for me to need to do so many things during the transaction, and then having someone in line who is frustrated at me because they did not think, "I am going to a busy store I should probably have more time to get the things that I need so that I can get out when I need to"
The best line is no line. Why haven't they just figured out how to allow a shopper to use their smart phone as both the checkout scanner and the digital wallet. So you can go down the isle, see what you want, open up an app, scan the bar code, and hit a payment button. You could pay for each item immediately or place them in a cart in the app until you have everything and then checkout. The app could even create a digital receipt to show an store reps who may question you.
It's pretty easy to look for what can can possibly be the fastest line though. Look for happy confident people who look like they have everything ready so there won't be any slow down (and who might not pay in cash). Look for fewer items. Look for people in their 20s-30s.
Worse I've ever got was 4 hours in line (there was just one line) waiting to get my brother's passport done. No chairs to sit down. That was a great experience, especially for the people who had the wrong documentation with them, or the ones with babies with them.
I feel like when ppl are in line and your the 1 cashing out...you should already have your cash or your credit or debit card ready. It's bs when I got to watch you looking all around for it in your pocketbook or you trying to figure out which credit cards or how much cash you got. Have it ready and things could move faster.
I realized at drive thru's that I'd still have my wallet in my pocket when I got to the pay window and thought to myself "holy shit, I'm a douch! I should have had this out the whole time." I can see people being apprehensive about holding their money or cards in their hands while in a store where someone could just walk by and grab it... but in my car I'm always ready to pay, and try to be the same way in store as well.
Nick Masters much respect man
i actually do think of how all those things come to play, i kind of count the items on their stuff and whichever cashier has less that's where i go and stay there... but i love the long line
Longest line? Probably the Queues for the Warlords of Draenor Launch for World of Warcraft. Waited 6 hours to get into the game.
I don't mind waiting in lines; what I DO mind is when I'm stuck in traffic on an on-ramp (or something similar) and some dickhead cuts in at the last moment from another, faster moving lane. I will concur that a single line for all stations at a store does seem to work better. And it "feels" faster because you're moving more often, even if the line is of course longer than if each station had their own line.
I once waited in lone for water for over an hour. It was at the 100th anniversary girl scout event in Washington DC. They only had one water fountain for thousands of people, not very efficient.
the single long line is what movie theatres normally do! the problem with that though for a super market is that everyone has humongous trolleys in the way and they would need bigger waiting areas.
Yep. A full trolley takes longer than just a few people with several items.
There is a commissary near where i live that uses the single line method. Now that i think about it that big line does move faster, but the fact that there is such a long line makes it seem daunting and time consuming.
Thank you for captioning!
In some supermarkets (though I only saw it in Carrefours) there are such a long lines to cash and a few self-service cash mashines for people with less things. And this works perfectly good.
I always check first what kind of people are in line, I find that often the line goes slow if there are old people, fiddeling with coins, or moms that have a ton of Sale cupons.
I also check how much every one has in their baskets or trolleys.
I always try to avoid lines with women; women are slow as shit to pay for stuff, and, since women love to shoplift, their stuff always has all the security tags on them or whatnot that seems to take forever.
this episode was surprisingly good for a change!
I seem to already do the line math properly, because I never feel like I am waiting in line too long, or that another line is moving faster. And more often than not, I just use the self-checkout, because I don't believe in the whole "I shouldn't have to do the store's job" people seem to have about self-checkouts. It's pretty quick and minimal time waiting for anything. Otherwise I scan the crowd and available cash registers and generally park in the side of the parking lot that is more empty. Cashing out then is simple, because more people gravitate towards where they are parked, so the lines are almost always more empty on the opposite side of the building.
I'm also not impatient, which seems to be a pretty rare thing. I plan ahead for things to avoid having limited time frames.
while waiting in line i reflect on the bad things i did in my entire life...
When I was in Paris for vacation this summer I had to wait in a line for four and a half hours to go on a tour of the catacombs. It wasn't actually that bad since I could talk to my family.
In Vancouver there was a big haunted house attraction last year and to walk through the house I waited 4 hours. As we left we noticed the line had pretty much tripled in size from where we were.
They actually use this single line method at barnes and noble and T J max. I like it, but it's not like they get xrowded lines, so I don't know how well this would work for a large store.
When Best Buy started to do the single master line, I immediately thought it was brilliant and wished other places would adopt it.
my husband and I just sit and wait. We talk :) usually not in a rush while shopping so if the line is slow doesn't bother us. The worst lines are definitely at Walmart though when they are bad.
I always love how people preach to me about the vertues of faith in god and all that....until the holiday season and then I watch so many of the people who look down on me as the "evil pagan" publically throw a temper tantrum fit for a five year old because they have to practice the vertue of patience. It's wating in line people; the cashier has no control over how much stuff the person in front of you got, or how long it takes that old person to count thier change, its thier job to be patient with you. If waiting in a line up is the worst thing that happens to you today watch the world news and you might notice that there are millions of people who wish that was all they had to deal with. Happy Holidays.
Yah Best Buy and Micro Center both make a single line to feed all the cashiers. Banks and airport check-in desks do it too.
Yes! Our target has a single long line and at first my family was like omg this is going to take ages cos the line was so long!! But then we were served pronto cos there were about 5-6 cashiers :D loved it!
And yes there were heaps of candy and magazines surrounding us hahaha even some making food for free try outs!
While a single long line is daunting it would be moving almost constantly and because it is moving constantly it would feel like you are making progress instead of just waiting.
There are no good lines, but the worst has to be the line to the bathroom...
Longest line I've waited in? My guess is the line to the Palace of Versailles.. about 2 hours. And I timed it so it doesn't have anything to do with the 36% extra time that people estimate lines to take. Also it was really hot out and I got kinda sunburnt.
I totally kept track of cars that passed me vs the cars I passed. LOL I used to do it on my way to work every day!
1 Long-Line is an example Resource Sharing. Its used in communication systems, cell phones etc. . .as his example pointed out. It makes logical sense. . .that way no cashier is idol.
Wouldn't one line make you have to wait longer though? If you have 5 lines with 20 people, then going in that line is much faster than going in a 1 line with 100 people in it.
One line for 5 cashiers, obviously.
RBuckminsterFuller
I don't understand what you mean by that, the lines are for each cashier.
Five cashiers with 20 customers in each line where x: 10 customers, c: cashier
xx > c
xx > c
xx > c
xx > c
xx > c
OR one line with five cashiers
xxxxxxxxxx > ccccc
The latter will end up being more efficient because if one customer ends up taking longer then there will still be four cashiers working at optimum efficiency so the line will keep moving and no one ends up stuck.
Zaziuma because they're talking about having all the cashiers in one line like at a movie theatre (at least where I live) there's one line and the four cashiers, so waiting time is shorter as there isn't say one line with 30 people another with 25 and so on, everyone is in one line and they're all being served at the same rate because four people are still being served at once
RBuckminsterFuller
That's not what I was talking about, but in that case, yes I guess it would.
How appropriate, maybe my worst wait in line have been today a few hours ago, airplane didn't land and couldn't go home today, 2 hours in line to get voucher for hotel, taxi and dinner after waiting 4 hours in Funchal airport for airplane that couldn't land due to strong winds... 2 stupid things happen when I was waiting in line, first I was last in 1 of 2 lines and the other was shorter so I moved there, then first line just went faster and I know the person that was originally in front of me got there half an hour sooner than me. But I think I should just have waited on near by chairs because being last in a line wouldn't change much, so at least I could have waited sited down... and I would have done it if I was alone, but my friend induced me in this line change and stand up waiting...
Actually this is far better explained by economics. Lines always reach an equilibrium of waiting time do to people exploiting the gains of a faster moving line. On average, the parcel count is equal and the line only seems unfair to the marginal costumer. Not matter which line that marginal costumer picks, it will take the same amount of time - but because of their presence in the line technically the line will have a longer wait. So the person continuously switches lines to no avail.
I like how there's 1 line and it leads a bunch of registers and you just go to the register that's open.
The long line actually would work out better psychologically too, since that one line would be moving more meaning less time would be spent actually standing in line.
I've seen that long line technique used at Best Buy, when I happen to go there.
Once we went on holiday to Tunisia and there where like 10 planes landing at the airport at the same time. So we where close to the back of two ques of like 5 airplanes full of people each. The other one seemed to move faster so my dad insisted that we switch. I made a mental note of the position we would be in if we did not leave the original que. We ended up waiting 3 hours more than if we had stayed in the first que...
The "single long line" is a cultural norm here in Hong Kong. It doesn't always feel the most efficient, but logically it makes sense that it is.
Is why you should avoid the following Wal-Mart, target , and go smaller chain stores and go early because after 11am will be longer wait . When I am in line waiting which is rare I jog in place or do sit UPS . I have patience like no other in court when they say 9am it really means 11 am after all the jail birds go . That's longest been waiting in court and you can't leave or else is warrant so always stay in line for what matters most like avoiding jail .
i know of places that do the single line and several cashiers, once a cashier is free there is someone that points the next person in line to that cashier. i was able to get though the line way faster
Old Navy is great~ one long line!
I like the single line, myself (at least better than a bunch of lines). That's what Marshalls uses here. Then I don't have to worry about searching for the best line, and everyone's wait time is fair.
The worst line I see on a regular basis is the one at Costco's food court. They have multiple registers open during busy hours, and want people to line up at each one, but have no markers indicating this is the system. So what happens? Most of the time people end up in one giant line that gets in passerby's way because it just goes straight back instead of winding around in the open space in front of the registers.
actually when you leave the other line it does speed up as it has 1 less person in it, and if you change line, so do others
I think the worst line I ever felt like I was for to long in was at one of those dollar stores where there was only 1 line, most people had 101 items or so, I only had a few, and I was waiting behind people. It was quite annoying and I wished they would of had more then 1 line open. The best kind of lines I've been in, were maybe long but moved along soon enough, and there was more then 1 line. Some of the worst are when a cash register broke down, people either can't do the math or are not allowed to do the job with out the machine. *shrugs* I think they just cant' do the math... I got to a farmers market, and when I get a lot of items the people whine and try to decide who will do the math, lol the funny thing is there is a calculator sitting there on everyone's smart phone but they rather play with it apps tell the battery gets low.
*I need to X out it and add the "the apps..."
Amusement Parks. Hate waiting 30 minutes on line for a 1-5 minute ride. Especially under the Sun.
People just need to be patient; waiting in line isn't that bad.
I always look at the people in the line and how many items they have to determine which line I go into.
I'd bet there's similar stuff for Traffic as well. My drive to work is amusingly predictable.
The single, long line leading to several cashiers would be better because it would be almost constantly moving, making it feel less like waiting.
Love this video!!! Lol - Trace - you are awesome
The worst lines are those at an amusement park I think, especially on those warm summer days... Middle aged chubby sweaty hairy men who think people around them will appreciate it when they take their shirts off. And for some reason a lot of people think it's normal to smoke in those lines. Antisocial assholes, do that somewhere where you're not bothering sooo many people with it.
I don't mind standing in a line most of time (at grocery stores, airports etc), especially when I have something to do (when I was in Paris with my boyfriend and we were standing in line for going to the second floor of the Eiffel Tower we just played risk on his phone while were waiting and I actually really enjoyed standing in that line), but those lines at amusements parks... I hate those.
Worst line ever, midnight releases line for anything...
Best line ever, the line to pick up my diploma!
Good content today. Thank you
Worst damn place to wait in line is in a telephone que. You have no idea how many people are ahead of you or how long it will take. When I go out I always have a book to read on the bus/subway that I can read in line as well. So I have no probl;em with most lines.
microcenter is the only place I know of that has 1 long line that feeds into the others and it goes fairly quickly
I like the single line multi-cashiers.
Especially when you see 1 person causing a fuss over a refund and you still got other cashiers tearing through the queue.
I try and find the line with the least amount of old seniors(ladies)/amount of items. Most times they only decide to reach for their purse and hunt for their debit card after the total is known. Then they they take their time; making several mistakes and invariably having to use different cards because they don't know their own financial situation beforehand. The elderly gentleman usually are more on the ball... but not by much, compared to woman with children. Younger single men seem to be the fastest, perhaps because they are more focused; even with more items than younger single woman... sorry feminists
People need to realize, feminists are not man-haters. I do agree with your order of people who are slowest and fastest though. I'm a young female, and I either go shopping alone or with my son and I'm usually very aware of my surroundings and try to be quick and efficient at the register. I think it's a matter of being aware of your surroundings and being focused on the goal at hand (getting out of the store as soon as possible)
Sasset Gingerelli Exactly... and that is a left-brain concept predominantly found in males and some females. Of course i am using broad-spectrum generalities :-)
Sasset Gingerelli Some are man haters, though. Just look at the fact that "I bathe in male tears" T shirts exist, or "Male tears" drinking mugs. Those folks who like that stuff call themselves feminists.
But more relevantly: feminists all too often think like social engineers, trying to correct any imbalance of outcomes without regard to the balance of opportunity. Those you cannot say are not "true" feminists, because that does fit the definition (as does the reverse).
George Cataloni look into the opinions of the majority of today's feminists (male and female). They are hoping for equal pay, and rights as well as men being able to show emotions without being ridiculed. However, I guess this isn't the place for such discussions.
Jason W some would argue that the whole left brained and right brained concept isn't relevant anymore, and that all people use both sides of the brain in different ways. I think it was actually on a dnews video. Anyhoo, not arguing just making a statement :)
I've waited in enough 1+ hour lines at my favorite amusement park Cedar Point that long lines just don't bother me as much anymore. I'm also getting older and time does seem to be moving faster, so...........
Waiting in line for the Banshee at Kings Island is a nightmare!
My habit is to peak and see which lines have the least full carts/baskets and then once I'm in a line just zone out and let my brain entertain itself untill it's my turn.
The dmv uses the long line method with number tickets. It's so much easier that way instead of how the lines are at Walmart.
well but people mostly react to slow, if people would be more attentive this would be the best solution (with recycling ofc) and the longer one customer takes the more sense number tickets make, for shopping it might be to short to be usefull.
(or you could call them in a group of 3.)
I do the mental math when I line up, it's not always perfect but it makes me feel better about waiting in line lol
I personally hate waiting so much to the point where i'll do anything not to wait, whether it's hopping into the car pool lane, faking i made a reservation and argue till i go in front of everyone else.
In life everyone is equal, but not everyone's time are equal!
They were using that method at target for black Friday
People are starting to profile the cashiers to avoid the slow line. They can scan the registers and know who is fast and who is slow. So if you're impatient and scan only for the shortest line you've fallen into the slow cashier trap and will soon want to switch as you describe..
I'm Danish and I've been using an even better method for years: People are stupid, so do the opposite of what they do. ^_^
When a new register is opened, everyone flocks to it and even leave your line for a worse place in the new line. So don't switch.
People avoid lines with a handful of shopping carts, thinking the scanning process increase a lot by amount of items. So take that line, since scanning time only exceed paying/bagging time if carts are overstocked.
And people stress themselves by shopping at the worst times, preferring to buy a lot when a store is packed by everyone returning home from work. So don't schedule shopping around those times or at least only use those times for buying that one thing you need right now.
Result: Lines emptying before you, quickly serviced customers with carts and practically no lines, just by doing what stupid people don't.
Generally I try to pick the line where it's not an elderly person working there, sounds mean but I feel that they generally work slower than their younger counterparts
You forgot the British. We love to queue! If there's a queue, usually that means there's something at the end of it in which people are willing to wait for.
I'm pretty patient, mostly because i know i have nothing better to do
i have a question that i would love you guys to cover
you know how when you break the sound barrier there is a sonic boom
what if you break the speed of light would there be some sort of light boom
Fry's Electronics had the one line system... I hated it. You could see all the cashiers slacking off and not calling the next person. So, you would be frustrated by the time you got up to them.
I think Old Navy does the one long line thing.
Standing in line isn't really that bad, it's kinda boring, but it doesn't feel like a waste of time to me because I know that I am getting closer to my goal by waiting.
Oh come on trace, Queuing is a beautiful thing.
The line for the Goliath at the 6 flags Themepark when it just opened up. Ahh shitty times those were
one worst part waiting in line is when cash register person is slowly as hell ifs faster then im happy then goes allots quicker if that person have skills on cash register seling costumer item quick then wont be waiting 4ever then line wont last forever this black friday was walmarkt huge line glad i didnt shop there was awful im not pasiont unles you cut line but best buy was busy but glad didnt waited 4ever because they have skills how work on register and have expirience how scan items quick then im happy dont mind waiting whatever is slovly needs learn in school how scan items quick so we dont need waiting in line forever in michigan i hate meijers store in line allways is bussy specially cash register are slovly depends what person has skills be fast working some are slovly like their to lasy work faster waiting is sometimes enoing drives us crasy in future we need scan on own items without waiting in line specially when we are hurry some other stoff have no time waiting in time
I got lost in that maze of first grade grammar...
Basically before you get in line you do some quick calculations - what cashier is most efficient, how many people are in each line and how many items does it look like they're buying - and then you put your ass in the line and you wait until it's your turn. Problem solved. Impatient people are just stupid.
Big Pimpin' reference in the intro. 10 cool points for the nerds.
It's called queuing in England
being british itself amplifies the hatred towards waiting in queues.
Can your next video be on reviving and suspended animation
Bust Buy uses one line, I think it works great.