EVGA was the hero the PC world needed. Thanks, Nvidia for ruining that.
I have an EVGA 3060 Ti that I love. I had no idea what went down between EVGA and Nvidia until I tried to find a 4060 Ti from them to upgrade with at some point :(
@@AdvEug They still do. Not only did they replace a failed PSU but upgraded me from 850W to a 1000W unit for free.
Me as Taiwanese be like: Oh sh*t OUR ASUS!
ASUS, Gigabyte, MSI are all pro-china companies, only PowerColor is still acceptable.
I remember it wrongly, it's ASRock, not PowerColor, PowerColor doesn't make motherboard
the fact that a motherboard with bent pins like that even got put in a box is beyond me.
The worst part is, if you've ever tried to RMA something. They won't believe it came that way. You'll get "that happened due to incorrect cpu installation". Essentially blaming you. "No way it came like that".
@losi8ightyew yeah you'd basically need to have an uncut unboxing video showing you opening the box and even then they'd probably argue with you.
@losi8ightyew as somebody who runs a manufacturing company, it's appalling that QC would he that bad. Of course we can't make every single piece 100% quality but we can make sure that nothing short of 100% quality gets sent to a customer.
I can see the boxer being like "my job is putting things in a box, not quality control, NOT MY JOB" ASUS packager - probably
ASUS has been pulling this shit since 2010. People on some old OC forums that dont exist anymore were getting bent pins. Asus responding with "its your problem, learn to install cpu properly." responses in email. Back then no one used social media how they do today, so it never got mass exposure.
I got an asus motherboard for my first and only pc as a child... It sat for an entire year, got 3 replacement motherboards, a replacement ram and gpu. Nothing would work until I switched motherboards to gigabyte. Instantly fixed all my problems.
I don’t even understand the hype behind asus. I had a b660 tuf mobo that fried a cpu for me and had a faulty pcie 4.0x16 slot after only 1 year of use
@@acanthohemiazalea8243
Same. But I switched to asrock because my first mobo was a tiny asrock that survived horrors and never failed me
if only nvidia got the same treatment
They have good engineering just bad decision makers at the top
Edit: I take that back. They released the 4060Ti
@@ThatAveragePCGAMER69 what i meant was last month, i dont know exactly whose fault it is but its either nvidia drivers or amazons bad game..... either way many bricked gpus were rma
@@ThatAveragePCGAMER69or make big ass cards with very little vram that most triple A games require more of.
I bought an Asus rog ultrawide monitor for around $750. Came with multiple dead pixels, they told me “it’s less than ten so we can’t replace it.” Id say they deserve it
To be fair though I think that’s actually a normal policy for every company that sells monitors.. Usually if it’s less than 5-10 I’ve heard it’s much less likely to get a replacement.
@@Justin-xi6ue If i receive a product and it isn't 100% fully functioning I'm either getting a replacement or my money back. You can't sell a broken product, there are literal laws against it.
@@bobbycasey7176 I mean you're right that it isn't fully functioning but technically it's still functioning. Unfortunately not all companies consider a few dead pixels or backlight bleed to be broken, and so it's not really worth it for them to even deal with. If they don't want to replace it best case scenario is probably a partial refund though at least. Personally I would probably just buy a new one in a better condition, and stick the old one in the box to return it to the retailer if I was desperate enough. 😅
@@Justin-xi6ue pretty sure that won't fly per European consumer rights. They would be 100% obligated to replace it or refund it if reported within 30 days.
EDIT: There's a bit more nuance.
14 days, if purchase done online, return for literally any reason.
Otherwise, the 2 year guarantee still applies, where, in my opinion, a monitor which has less working pixels than advertised is to be considered a faulty good.
if they won’t replace a broken product you receive broken just charge back on your card
I’ve had a bad taste in my mouth with asus since 2011 when I got a pc from them and they “replaced it” 4 times in a year for faulty parts. I ended up putting my initials scratched in a sticker to see if they even changed the part. They didn’t.
I had to rma a rog strix 2080ti like 6 times, they were good with rma but kept getting a dead GPU every time.
@@harshalrajput5333 hey sorry never check comments, I build my own pc back in 2013 and have been upgrading piece by piece since
Irony of UA-cam shorts:
I just booked an Asus laptop and now I'm seeing this short 💀
Asus sent me a board with bent pens then proceeded to make me pay to ship it back just to be told I won’t be able to get it replaced
They’re actively trying to screw over their customers by cutting out quality control. There is no way this company will exist in 5 years.
Yep, I bet they said that you did the damage, and tried to charge you way more to fix it. They legit try to scam.
that's literally just stealing, they deserve to get the police called on them
Asus's bios flashback issue should have warranted this on its own. Honestly, Jay showed them tremendously more patience than I ever would have
:I have to agree with you. ASUS really screwed themselves. Top shelf, premium component failure happening with increasing frequency. Not a chance I'll ever go near ASUS ever again.
In my opinion, they're resting on their laurels. Do you remember about 2005-2006 when there was the bad cap fiasco with ASUS ? They lost a lot of die hard fans over that.
Asus was an awesome company back in the early to mid 2000s ... then 'gaming pcs' got popular and asus just started pumping out nonsense and shitting on their customer service.
It still is Lol just because there’s defective boards dosent mean there “pumping out nonsense “ but go on with that mob mentality
@@austinwhite3132 learn to read before you start being passive aggressive for 0 reason and clown yourself brother lmao
@@kanezhang5813and calling me “brother” lol fucking painful dude just quit it
I had to send a (4070 Dual) card in with a DP connector stuck in the slot, absolutely would not release, like there was a bur in the DP port or something, I could see the latches going down but it wouldn't come out. Figured worst case, out of warranty repair (wasn't THEIR DP connector I stuck in there!), $25 part with an hour labor to just slap a new DP port on the PCB and call it a day at like, $250 max after shipping. Got the quote back, $905. They wanted to just replace the entire card with another B-stock at full non-Retail price. Asked if that was a mistake, they were like nah, but if you've got a receipt we can try and mark the price of the replacement down to retail. Declined, had it sent back, took some tweezers and a magnifying glass and managed to get the DP connector out with a $5 pair of tweezers and five minutes. The card was less than two months old. Their RMA department is an absolute joke. Asus gets $0 of my money for the rest of eternity for that one. I would have appreciated an ATTEMPT.
Considering most of the people who buy individual PC parts do their research, this is probably gonna negatively effect asus
Craziest thing…I literally searched “asus pc build” bc I wanted to do a majority ASUS build and his video was the top result 😂🤣 imagine planning to build $1200 a pc using ASUS parts and the first thing you see is someone basically saying “f*ck ASUS!!” 💀💀
For the time being. I guess this is why companies dont worry about youtube reviewers. Jay probably is 1million usd away from silencing his mouth. But Asus didnt bother
It's not just motherboards. I had three customers come into the store with broken Asus routers in one week. They're usually my go to recommendation, but now they're the last thing I try to sell people.
ive had 5 gpus sendt to me that was bricked from the get go. atleast here u have the law on ur side no matter what. so the 6th worked for 5 months then got a new again that still works. STILL...........
Thier laptops are crap too... Every one of them that I knew belonged to friends went bad or broke before other brands. Just junk. I won't buy anything they sell. All crap. Used to be good.
@@KlodFather yeah i had a SHDD in my ASUS laptop and It lasted like what 6 months the issues started pretty much immediately.
Back in the late 90's and early 00's, Asus were QC champs. In the 10's I noticed their QC dropping to gigabyte tier. Their products have also become exceptionally gaudy to boot.
It sucks that you prioritize the loop over a legitimate conclusion
He cancled Gigabyte after the power supply scandal. MSI after the gpu scandal.... pretty soon he'll only be reviewing Asrock
Everyone seems to love ASUS, but over the last 2 DECADES, all my purchases from ASUS always ends in tears, never again.
Yep. Bought an ASUS back in the relatively long ago and had issues with it, replaced it with an ASRock Extreme3 board (first ever board I bought from them, can't remember which chipset) - that board received BIOS updates for ~5 years, every time a new technological feature came out (UEFI, then NVMe, etc..) ASRock would release a new BIOS to support it. Sold me on ASRock. The ASUS board I tossed got like one more BIOS update.
Fast forward about a decade of only ASRock or MSI boards for my builds, and no real issues, I decided to try out the Crosshair VI Hero for AM4, thinking it would be a great board. Nope, it dumped too much power into the CPU and BIOS updates were sporadic at best.
Eventually had to RMA it, so I bought an ASRock X570 Taichi... ASUS sent the defective board back and said nothing was wrong with it. They were wrong, it didn't survive putting another CPU into it, so I just tossed it and washed my hands of ASUS.
Now I'm rocking an ASRock X670E Taichi and every system in my house is ASRock based.
cant relate, had a laptop of theirs for 8 years had to replace 1 fan after 7 years and also the screen but it wasnt really that hard to replace, fan was a slight pain ill admit.
@liamseven1604 every Asus laptop I've bought always just dies on its own through some issue after like 1 or 2 years. These were by the way work laptops, so I didn't install malware. I've switched to lenovo and haven't had as many issues.
@@liamseven1604 obviously YMMV, for me, it is graphics card and motherboards, somehow, ASUS's always dies on me, OTOH, I have gc and mb from other brands which are still working after 10+ years.
I only tried building with Asus once and
Had to return to Micro Center twice because the first motherboard had missing caps sent out from the factory so the staff at micro Center said let’s just check this exchange to make sure it’s good before you drive nearly seventy miles back home. The staff opened the second box same issue as the first so they opened up a third one it had bent pins after that they let me get a more expensive Asrock motherboard that had even more features for an even exchange. This was back in 2012 and I have never tried to use another Asus product again. I’ve always had good results with asrock and msi.
Their reputation might be down the gutter. I think it would be good time to take advantage of that and buy up cheap asus motherboards... (just don't buy the one that has the problem)
The problem is they all have that problem. The amd problem where the cpu blows up is a bios problem, so it is on all of their motherboards. And if you download the beta bios that “fixes” it, it voids your warranty.
@@expertgameing1065 Tis but a cheeky idea to get a cheap motherboard. But I get your point
@@expertgameing1065 Wait, so even the am4 boards have a chance to blow up a cpu too?
Just don’t buy asus b650s and x670s every other asus mobo including b550, x570, z790 and z690 should be fine
Asus also sent me a bricked motherboard and refused to replace it
Mine came without problems, don't worry too much, tbh the mobo was really bad packaged (pins and solder points going through the plastic film)
But it works.
If yours doesn't just send it right back or do it immediately if you can afford a more expensive board for your needs.
They’re converting to „a SUS“😅
That doctor disrespect joke did not age well
if their quality control has fallen so low, they deserve to be ignored/boycotted until they either demonstrably fix their shiz or go under.
As an inciter of chaos, and someone burned by Asus a few times I support this with every fiber of my being.
their production quality monitoring is beyond awful , Bought their laptop and Jesus f ing christ , therma problems , degrading of graphics and other parts , graphical artifacting and glitches , reduced performance and fps stutter and FPS reduction over time , wont even talk about their terrible Armoury crate App ,and it hasn't even been more than a year , the laptob aged like milk in a mid summer day left under the sun with no shades to cover it , at first i thought i was one of the very unlucky ones after all it's "ASUS" ,this can't be that common but jesus , i read forum after forum about their faulty products including thier laptops and GPUs and other parts , i have tried every god damn DIY solution there is online to try to fix or improve the laptop to no avail , apparently worse than their parts is their warranty rules and customer service depending on where you live , i'm sorry but your motherboard proabably will barely outlive it's warranty if you're lucky , don't take any chances with your other part like GPU and CPU ,it may not just blow up tommorow , but the ominious ASUS count down has started , Regret is all Asus has brought for me , sorry for the bad english
Thought Asus was good, had no idea Asus was a trash production company until reading these comments. Lucky I never bought from them
I just ordered a mobo from asus the b550 rog strix it came without damage and started on the very first boot paired with a 5600x.
@@WeatherAnomaliessame. 550-f and 5600..and have a zenfone 8..bevor the 550 i had a M5A87 since 10 years..
No problems with asus! 😊
When we stopped putting Asus components in our PCs, complaints and refunds decreased from 30% (in the case of motherboards from 40%) to 10% up to maximum 15%, that probably says it all.
Well, now that you mentioned this can you also clarify what other brands you used other than asus, cause this may kinda suggest the reliability of those. I'd appreciate it
@@doublem207GPU/motherboard Gigabyte…ram/ssd Kingston…cooling NZXT/Noctua…And cases its most individual part but top 3 sellers are be quiet/nzxt/fractal
@@ondrasgaming4396 second, I have a cheap ass msi motherboard that serves me very well.
The doc jumpscare aged well 😂
My experience with ASUS: Bought a gaming laptop. I took it apart one day to clean it and investigate a rattle + vibration. Come to find out, hardly anything was screwed in and what was screwed in was loose. Oh, bonus points for the fan blowing the wrong way.
i had an issue with the fan breaking and it being soldered on the motherboard with asus laptops
Makes me glad I got a Lenovo Legion, had no issues with it. I just use it as my Desktop PC at homr with an Alienware aw3423dwf and it runs beautifully. I'm actually impressed how well it does for a laptop, performance is pretty much on par with it's desktop equivalent.
@@Jake-0011 can attest to the legion that's the laptop i got after and it was so much quieter as well asus seems to have really loud fans or at least is always running on high.
Honestly, ASUS had issues with quality control for a long time now. Back when the Vega 64 was released and they started completely automating their production lines, that's the first time I had issues. I had 2 DOA GPUs, then 2 defective, then 2 defective Motherboards. I really liked their products (in regards to design, etc.) but when they break down constantly I don't want to use them.
Bro back in the day asus was one of the best manufacturers, still got a laptop my father bought in 2011, specs like an alienware from that era for less money, still runs great
I have Asus mobo and from time to time mobo decide that I experience surges and reset my pc , PSU fine , sometimes I get 3 reset per days like 2 days ago I had right that one was cause by Dredge = light way game , and since then I had no resets ... ASUS never change -_-
It feels like the same thing comes from 2 different production lines sometimes. One to get a working product out of the door and generate hype and the other to squeeze out some more money. Same for MSI. Just look how many motherboards have a version 2 that is a completely different board with just the specs on paper in common.
After both me and a friend of mine had problems with our Z170 systems I never bought Asus again, ironically enough I switched to Asrock and so far I had no idsues
@@damianosplay9457 Alienware are junk. GamersNexus has done reviews on a few of their computers, and they never get near their advertised specs. Alienware is Dell, and Dell only makes junk.
Those pins are probably more stronger than HP laptop hinges
fwiw those hinges are pretty easy to replace (former HP repair tech).
Happens to me with the MSI motherboard but the service centre says it’s a physical damage wasted my 200$ .
F*** msi is a nightmare in my case .it bricked 2 cpu's because of a faulty motherboard
you sure do sound like matpat ngl
This isn't the first time ASUS had motherboard issues. Back when vista was being bundled in prebuilts, there was an hp media center pc that had an ASUS mobo in that was faulty and was known to die frequently.
Last time I ever bought an ASUS mobo was the ROG Strix B450 for my computer to upgrade it from a dirt cheap ASROCK MB. Started having issues with the machine just turning off. Checked Ram, graphics card, even the processor on the old board.
Ended up doing research it ended up being ASUS software not playing nice with corsair stuff. Ended up just ditching ASUS entirely. I actually just bought an Asrock X670E mb for my new CPU. Despite how cheap a lot of Asrock stuff seems to be, I've had nothing but good things to say about it.
@@foxtrotgamerutube My last mobo was an asrock, can't recall the exact model but it was released around 2016/17 or so. I used it with an i5 6600k. That thing still works. Asrock seems like they always release stuff for cheap as that one cost me like 110-120 and their stuff never has issues. Currently using an msi which is my favorite brand but asrock is a close second when it comes to mobos.
@@foxtrotgamerutubeasrock is a stable hardware brand never had issues with them
Ended up spending a little more money on my build because I intentionally avoided asus products over what’s been going on with them
The one time I've bought a recent Asus motherboard (TUF Gaming X570-plus WiFi), I've only ever had issues with it up until VERY recently. First, the board wasn't shipped with an even remotely up-to-date BIOS, and I bought it specifically because it said it was Ryzen 5000 ready, which was not the case at all when I got it. Since Asus doesn't have a BIOS flash feature that doesn't require any hardware like almost every other major brand does, I had to swap in an older CPU to update it which took like 3 hours total since I had to take a good portion of mine and my dad's builds apart since he's the only way I could get an older CPU to swap in without going to AMD or ASUS directly about it and waiting another week just to use my computer that I had just spent $2.5k on. Then, when I go to use the PC and check to make sure everything was working correctly, I noticed my RAM was at a fraction of the speed it was meant to be at and going into the BIOS, I saw that XMP (or whatever tf AMD calls it) was already enabled, changing it did nothing, and setting a manual memory overclock to the rated speed of my RAM caused some weird system instability, so I just left it alone (it defaulted to 2666MHz and the memory was rated at 3200MHz and it was still usable). I flashed my BIOS again like 4 months ago and it's now working fine with XMP. It's a huge headache that I've never had to deal with with any of the MSI or Gigabyte boards I've used over the years.
“I’m the two time” caught me off guard
I found out it was pronounced "A-SUESS" back in 2014, and I STILL pronounce it "A-SUS" to this day. It will always be SUS to me
There are very few people online whose opinion I value but after watching Jay's videos for over 5 years now, I've learned to trust what he has to say. I'm gonna be steering away from ASUS.
I'm in the same boat. It's unfortunate because MSI motherboards with the same features are like 30$ more. But I'll begrudgingly pay 30$ for peace of mind.
I am currently looking for a new motherboard, the list has just been shortened.
oh please. He was saying you should "buy a 3080ti for $1149 now" and it was the dumbest advice
@@ekayn1606 As long as you live in the states, but I found that when I go abroad, MSIs are the only MBs to die from power flucuations, even though I use a UPS.
Do not take MSIs out of countries with reliable and smooth AC. Other than that I love them.
My ASUS b550 strix didn't survive a *YEAR*
I have a Asus tuff b550 plus that I've had for about 10 months. Hopefully it'll last
@@zenshy2139same. I use the TUF B550 since January. Hope it will have a long and prosper life.
I guess the b550 ones are good cause my Tuf x570 didn’t even last 3 months. It suddenly stopped posting and flashed the dram led.
@@zenshy2139 Tuff has the best VRM thermals along with Gaming Plus and Steel Legend
This aged well.. considering the RMA issues I been hearing about
Everyone called me crazy for not touching ASUS. Now look who’s crazy
I had a few run-ins with ASUS hardware earlier in my pc building days and have avoided them ever since. A few poorly designed asus laptops. Never had much grief with MSI and Gigabyte motherboards, or MSI/EVGA GPU's.
Yeah i hate asus because it have very ad quality and bad feature and dont worth to put the money on it it is like blind money which some people spend on just on it brand and design
The first time is with thermaltake since they patented a case that they DID NOT DESIGN and cause the original designers to file for bankruptcy.
I thought it was Gamers' Nexus that did the "Thermaltake, no more chances" video.
thought it was gigabyte. the f'D a lot of people with there return policy during their product issues while they got hacked.
Dick move for sure, but why didn't they patend it in the first place? They weren't new in the industry.
And let's be real, 99% of the people bashing thermaltake would have never bought a caselabs case anyway, because of the insane price 😂 They only care because of Jay
@@Blobb2013 Its 1 thing to patent something that isnt theres, its another to sue them to the point of bankcruptcy. And bad take, there are people who bought Caselabs and bash thermaltake and there are people who will never be able to buy caselabs and still bash thermal take. Hell, thermaltake on a good day would be their stuff breaking and not breaking anything on your PC with it. They are the company I go to if someone I dont like asks me to build something for them.
Ive only installed two Asus motherboards in the last 20 years , the first one was DOA in 2002 and replaced with a Gigabyte that still runs to this day. The second one in 2010 lasted 6 months before hitting the grave replaced with an MSI also running to this day.
I am genuinely impressed how well Gigabyte parts have held up over the years.
gigabyte is solid! i have mine for 7 years and it has been abused.
@@The99x99i looked that up and while they do help each other out with some parts they are 2 seperate companys
Coming back to this video 11 months later
Asus has continued to go downhill.
After he did that I have not used ASUS in any of 6 builds I've done since
Had ASUS for many yrs. Didn't have an issue with the hardware but always with the software.
Same and I was always an Asus guy, but hey their monitor's are still fire.🔥
Yup, I was ASUS for a long time. Always some driver issues. Switched to MSI and haven’t had an issue since.
@@Pandize This is the route . MSI Z690/ S360 cooler/4090 SUPRIM LIQUID. Put into a Corsair Obsidian Series 1000D Super-Tower. Best pc I ever put together.
I bought an Asus motherboard a few years back. It came with a ton of bent pins. Tried returning it to the seller, they refused to do it so I had to file a dispute with my bank.
Ha that'll learn em if they won't give you your money back TAKE your money back
Meanwhile in Germany, someone made a purchase with MY Credit Card while I never got the "TAN" code that is required to confirm and yet my bank keeps claiming: "We can't do anything about it."
@@dezpotizmOFheavendepending how much money you lost you might be able to file in small claims court against the bank
Seller? Contact him again, if he denies then contact ASUS
If not, get some help from someone else
And then we have LTT saying crap like "it's an ASUS GPU so you know it's gonna work fine" without even testing it.
Anything from LTT should come with a complimentary salt shaker =). I like their content, but some of it is A-bit-SUS
i was not ready for doc. hillarious
I was watching this guy's video while building a copper car in my survial world
I had to deal with Asus support a few times back in the early 2k. They kicked ass. Then late 2020, I had a problem on one of their $300 mobo under warranty. They ran me through all the "replacing RAM, unplugging cards, re-install cpu, etc" even though I told them I have done all that. But no problem, I did the same. But by the time I almost did all the L2 level crap, I was finally sent to L3 who told me to send it in for an RMA. This was MONTHS later.
well, in EU you don't have to do any of that crap, just send it to the seller with the invoice and they'll just give you a free one
Same I lost over $600 from a faulty mother bored. I had to sent it in and they “fixed it” and sent it back and I had to resend it again cause it wasn’t fixed so they “fixed it again” and then it killed my i9 9900. So I just bought amd shit after and havnt had any problems sense
Ive been using gigabyte boards for 2 decades. Each time ive had asus they have had unending cycles of rma
Me watching this while staring at the strix logo on my mobo 😂😂😂😂
If you watch any PC repair channel on UA-cam, 90% of the time they repair shorted Asus laptops. That says a lot.
ASUS build quality today is indeed questionable.
Unlike on the 2010s era, their build quality is insane.
Just check your local PC/Laptop repair outlet. Ask them what brand got most on the list.
Yes, ASUS
@@ZAcharyIndy I had one p67 gold board back in the day and it burnt itself. Went back to asrock then aorus and I've never had any problems.
@@mayuravirus6134 phones don't have problems as laptops do unless if the owner damages the phone.
Phones and laptop are built different from inside of course, phone were built to handle heat while laptop fails to and laptop collects more dust but it is easier to open up laptop than removing back of the phone.
I'm sure this will effect them at least a little. I just hope it's enough to make them get their sh*t together. I wish they just handled it better tbh
@@dontspikemydrink9382 no one cares. words are the means to an end. go be an autist somewhere else
It won't effect then at all. Because they aren't doing anything wrong. These fake PC guys on UA-cam are the problem
@@OberWanKenobii true, they tech media has just figured out how to increase the voltage in these chips to the point where they can melt to silicon from the inside 🤡
@@OberWanKenobiiit’s almost like these “fake tech guys” are not actually fake, and probably have more knowledge in their pinkie toe than you ever will about this kind of stuff
He not got enough money from asus😂
Asus "OH NO WHAT WE WILL DO! HOW WILL WE LIVE WITHOUT YOUR UA-cam CHANNEL"
Ive been going with MSI components for the past 16 years. Never had a dead part
Msi is goated ngl, i still have a build from 2016 with a msi mb gpu and power supply and its still working, my new build also has a msi mb and power supply and also no problems at all
Honestly MSI logo and design gives me cheap china vibes, but they have never failed me with any component
The best feature is that MSI boards can use ram of ANY firm. While ASUS can use only ram of "certified" firms... This was a punch from Asus then I wanted to test ram of different cost\quality.
That motherboard looked like a football or other sports arena lol
I mean my most recent Asus strix motherboard has been shitting itself with the audio literally exploding my speakers. With me exploring their forums for a week and weekend now.
Man I’m glad I saw this because I have my “cart” full of ASUS products for a pricey build. 😅
Trust me, drop Asus, I'm not hopping on the train, it's from experience.
Trust me they are great! I have never had a problem with an ASUS product and have been using them for over 10 years. My uncle can also confirm this and he has been using them since they were a startup.
I hope it does. I'm no longer using Asus. I trust Jay.
@Makavelli2127
Your comment is literally irrelevant, this is from months ago. Don't try and act smart, cuz you're not.
@@s.e.n3264 doesnt really matter, he said he would never use Asus again, then a few months later uses an Asus motherboard in his personal pride and joy.
@@Makavelli2127
Maybe things changed, or he didn't have a choice. Besides, why are you trying to start shit over something that happened 4 months ago????????
@@s.e.n3264 i just find it funny, why are you taking it so personal haha
Steve cancelled ASUS
you should make 5 videos for each night in sister location
I was screwed by ASUS a decade ago when they promised a upgrade to Windows 7 and did nothing and were unreachable.
Had the same problems with an Asus board that came with bent pins. The company I bought it from just blamed me for the bent pins and I couldn't get a refund...
@@fuggly-qg9on it's Asus man , once you boought their product you're done
@ulrohermit1369 : They're not much interested in defective product or reputation. They're resting on their laurels with little consideration for the long term effect of their actions.
My proffered board is MSI. That came about due to the A-bit crash & burn. Soyo had some interesting designs.
I also liked the Hercules 3D Prophet & BFG Asylum graphics cards. Damn, I'm old as dirt.
His refusal to work with Asus didn't last too long, he went crawling back.
They sent him free shit but it was broken?! What an evil company 😂😂😂
I love Jay's channel. Knowing Asus is doing this I won't touch them
Yeah Asus started building respect over years and over the last 5 years they ve been loosing it 😂
I had no problems with gigabyte motherboards
Gigabyte are the motherboard champs when it comes to quality and price imo.
I mean, he immediately featured Asus like 2 weeks later
The only Asus product I own is a 2015 1440p 144hz monitor, and it still works well today. Maybe they gained a reputation for their products in the past?
I have a rog strix asus laptop from 2016/2017 ish it's the i7 7700 1070 8gb with 32gb ram and it's still going super strong when I'm away, cs still runs at 300fps and wow runs at the cap I set of 120 fps. I have a 144 hz rog strix monitor from 2017/2018, no pixels missing runs great. I have a rog mouse i bought at the beginning of 2020 that's been crispy the whole time, still no double clicking and I haven't even replaced the extra left and right clicker switches that It came with, rog is amazing. Just because one motherboard had issues. I don't give a shit what 1 youtuber is boycotting. Don't be a sheep.
I have not used any ASUS products in a few years but their ROG series used to be the pinnacle for performance enthusiasts.
That’s when I stopped getting Asus products. When I saw them launch the ROG series, thought to myself, Oh shit they’re mainstream now… There goes customer satisfaction.
and the ROG motherboards are the ones that break the most... :/
@@Yowgurto back in the early 2000s they were.
for example: ROG was the first to put an LN2 mode onto their boards. They were also the first to put things like multimeter probe points on boards for extreme overclocking.
They were also one of the few boards to allow you to turn off PCI-E lanes at the hardware level (again for extreme overclocking)
And I may be wrong on this one but I also remember them being one of the first options to allow 4-way SLI in the early days (as it required fancy PCI switching back in the early days).
This short has aged very well
As someone who works for a prebuild pc company, they actually suck to deal with regarding the RMA process. Not surprised by this at all.
I remember how I discovered a HUGE issue on GTX 1070 Ti ASUS ROG STRIX once. They didn't make a proper heatsink plate for VRAM so it doesn't cover at least THREE VRAM CHIPS. I was forced to make my own plate using scrapped car amplifier because it had some material that I could use. It dropped temperatures by at least 15 degrees.
ASUS been the only GPU I've ever got DOA.
Had to send my motherboard back to them twice because it came with scratches deep enough to break the connections
Lmao watching this after my Asus board died
I've always had good experiences with Asus so it's unfortunate that all of this is happening now, gonna have to rethink things a bit next time I need a new build.
I'm in the same boat! Had ASUS monitors (I've only ever sent 1 back but the process was really easy) , Motherboards and GPU's in multiple builds. I like their products. It sucks that I'm seeing more and more negative feedback from people about their products, definitely will be considering other options for future builds. I had confidence in them and especially seeing Jay and GN show their experiences and others who have submitted theirs, it's making me reconsider my preferences.
A lot of companies have issues at the moment so we just have to pick the best out of the bad bunch. 😢
The only thing ASUS benefits for us gamers now is being a competitor for innovation. ASUS has some insanely cool devices but they’re not about the customer anymore they’re about their brand. Companies like Valve and ASRock deserve our money more
@@emirobinatoru me personally I haven’t had issues with it, but I saw a couple channels. Jays included say ASRock is definitely getting better.
asus been real shitty recently
Bro Asus still alive in 2023 is the real surprise here
And the final reason why (which you did not state), was because of the company culture on how asus handled the situation of the burnt CPU
@@EllRiverthey pushed an update for bios of those motherboards saying it can possibly fix the problem keyword here is possibly, which means it is not confirmed and tested enough to make it 100% working fix.
Not only that they also said, if your motherboard is under warranty and if you apply that fix update to your motherboard it will void your warranty.
@@tired5925 idk, I am just telling what I know from the Jay's video. There he said after applying that fix update, it will void the warranty
@@skygazer2678 Gross overreaction by people who don’t even stop to think logically. The beta bios warranty issue can only be rationally explained by it being an honest oversight and posting the standard disclaimer.
1. A manufacturer solution to a warranty/recall issue cannot void a warranty. There’s zero benefit to even trying because of 2.
2. Doing it intentionally would be incredibly stupid because of point 1 and because the PR nightmare that would ensue is obvious and foreseeable.
To argue that they did intentionally is to argue that they did what they know is illegal to save rma costs on a handful of boards despite having to know that the PR disaster would be massive and significantly hurt sales.
To argue that it was intentional is to claim that ASUS intentionally acted against its own self interest because the list sales from the PR nightmare would surpass any savings from denied warranty claims.
My first ever build I used a Asus MB but it never turned on. I was so confused and assumed that it was my own fault, so I took it to a PC build and repair shop to see what was wrong. They did a complete tare down to see what happened and basically told me I got a faulty motherboard and that it basically blew up every single part in my tower. Quickest 2.5k I have ever lost, never trusted them again.
Never had any issues running AsRock boards so I stuck with them for my new build
1 year later, things are only looking worse after Steve's recent review of their customer service
I bought a Asus gaming laptop maybe 15yrs ago. Dropped close to 2k it was on sale. Came with an exceptionally long warranty at the time. Hard drive and motherboard failed 8 months later. They wouldn’t warranty shyt! I haven’t touched anything from their brand since!
This week nearly 2000 customers with ASUS wifi routers of our local ISP fiber internet provider lost access to the internet. It was hell. It took so long to bring internet back online.
Seems more of a firmware issue, not the router itself. I have a rt-ax88u. Works perfect 👌
Looks over at your new strix board 😅
had troubles with asus MB's too...
I was going to build another Asus PC but ended up going with ASrock because of this problem
ASrock is pretty much knock-off Asus anyway (and I mean that in a good way.) My first build had an ASrock Mobo because they were affordable at the time (2012ish.)
@@NoVaKaiNeProductionsasrock was made as a spinoff of asus by the cofounder of asus
@@apothic0n I sorta knew that, but didn't know if it was just one of those things I read on the internet, or if it was actually true.
Bend pins on Asus motherboards have been an issue for years, and you'll always get the run around trying to get it RMA'ed.
bent pins and a dead no post board went gigabyte and that was in the Z97 days still run gigabyte 0 problems yet
I had the same issues when it came to sending mother boards back when I was team intel
Thanks a lot basshunter! I was about to buy G18 strix model…the coil sound got me bad
there were multiple other incidents as well, one of which was a capacitor installed in an opposite polarity in multple boards of one type that caused actual fires in PC blocks
Was just about to pull the trigger on a strix x670e. Guess it’s back to the drawing board for me😅
I bought an asus tuf a17 laptop and it died out of nowhere after 7 months of use. The laptop was in warranty so i contacted asus services and they denied my warranty by saying that you opened the case of the laptop for expanding the ram. They were charging me with 90% of the money which i spent on buying the laptop so i obviously refused to pay.After that i threw the asus laptop in the garbage and bought dell g15 . Never going to asus products again in my life.
did you rescue the memory and m.2 ssd from it?
also it probably wouldve been nice to recycle the screen so you get a DIY 2nd monitor
We have PC builds IN STOCK today at zttbuilds.com 😉
Please dont loop your vids. Its cringe.
I really like the shtrix series
The strix is ok too i guess
@@elemental9210what
@@LynnetteJJWhow?! It’s just good editing/planning/script
I personally find it cool but sure
@ZachsTechTurf
I’ve been tryin to look at the pcs on your website, and I can’t seem to scroll through the restocked builds
Are there only two? I guess I’m on mobile so that might be it but could you fix it?