The IT Business Partner Playbook - Jag Sohal

The IT Business Partner Playbook. Unrehearsed. Unprepared. Unrestricted.
🌟 *Welcome to episode 3! Celebrating Authenticity, Community, and Innovation in Business Relationship Management* 🌟
🎙️ Insights from Our Latest Podcast Episode
In my recent conversation with Jag Sohal, a seasoned Business Relationship Manager with 15 years of experience, we explored the evolving dynamics of BRM and the profound impact of authenticity, community, and innovation on workplace culture and success.
💡 Key Takeaways from the Episode
1️⃣ Jag shared personal insights on balancing life as a parent and professional, highlighting the value of resilience, adaptability, and authenticity in both roles.
2️⃣ Empowering Workplace Cultures
From organizing impactful Diwali celebrations to fostering diversity and inclusion, Jag emphasized the importance of creating environments where employees can express their authentic selves, leading to deeper connections and stronger engagement.
3️⃣ BRM as a Catalyst for Change
Community Building - Jag discussed the power of fostering connections within and beyond the workplace, noting that their 23-member BRM team is integral to NFU Mutual’s success. We also explored how initiatives like a monthly dashboard for IT Execs and a prioritisation process elevate transparency, alignment, and value creation.
4️⃣ Hybrid Work & Team Motivation
Daily calls with fun quizzes.
Team charters for collaboration etiquette.
Social events like bowling to maintain connection.
5️⃣ Adapting and Leading with Humility
Jag highlighted the importance of adaptability, humility, and understanding unique organisational cultures. Whether it’s managing governance or building vendor relationships, a BRM must remain flexible and open to change.
🌐 Looking Ahead
This episode is a testament to the potential of BRMs to drive innovation, foster connection, and build resilient communities. We’re excited to feature more professionals like Jag who are shaping the future of BRM.
💬 **Your Turn**: What resonated most with you from this episode? How do you see BRMs transforming their organizations?
Jag Sohal
/ jag-sohal
Marc Morley
/ marc-morley
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