I was really interested in getting the Grey Fabric Kova, but as a commenter suggested I went and read a reddit forum about Albany Park furniture and I was so disappointed. Now I'm scared to risk them. Mainly they complain about he Feathers coming poking out of the fabric, and also the sofa connections easily breaking from people leaning to much on the arms.
I absolutely love this. We have almost identical taste. I love adding colour through Persian rugs in a neutral kitchen, warm oak and walnut woods throughout, I 100% agree with the cushion thing. I’ve got some lovely neutral cushions - one Persian rug cushion that I love- but the colour comes from the art and floor rugs and books on the built ins. Books, woods, rugs, tasteful art, warm curtains, pottery, flowers, they all add such beauty and warmth but having a neutral or blank canvas allows all of that to shine.
To everyone watching this review with hopes of purchasing from Albany Park, PLEASE DON'T. I purchased the Kova Sofa + Ottoman in Blue Velvet on September 6, 2021 for a move in December. On their website FAQ they advise that customers purchase their items in advance and contact them to schedule shipment. That's exactly what I did. I didn't want to risk not having furniture especially cause their items always seemed on back-order. I placed order and they ensured me that it would be shipped November 30. First week of December comes around and I still hadn't received tracking information so I reached out. This is when the lies begin. - They end up shipping my order on Dec 19 - The order is delayed because of the holiday and weather - Only 3 of 5 items are accounted for by the warehouse - Partial Delivery is approved - meaning that I can get the 3 items and wait for the remaining 5 - Oh no! None of the items are actually accounted for. - The warehouse mysteriously closes and my items now have to be redirected to another warehouse - MOST RECENT UPDATE: the items haven't been received at the final mile destination so we can't schedule a delivery. Every single week, Albany Park had a new story to tell me about the whereabouts of my items. The order was placed on Sept 6, 2021 and it is now January 26. I have been in my home for almost 2 months with no seating. I've had to cancel holiday get togethers, friends visiting. I can't even sit in my living room and watch tv. Every time I ask them for a refund they beat around the bush and ask me for additional time to resolve the issue. When that time is up, there's another lie. Take your money and shop elsewhere. There is no sofa that is worth the headache that this company has giving me. Here is my fully documented timeline if you are interested in knowing what happened www.albanyprk.com
Lovely to see you again. 😊 missed you. You have such a good eye. Pleasssssse don’t be painting all that vintage wood and skirting board. It’s going to be a bugger to get off when you realise in a year it’s awful and the trendy people say it’s naturals and vintage again!! !!
It’s been about 10 months since getting the Kova sectional. It’s beautiful & large & the cushions are wonderfully deep. It LOOKS like you could lounge on this sofa for hours. But you won’t want to, trust me. Feathers poke through daily, the fabric pills worse than I’ve ever had to deal with, and you can feel the hard frame where the cushions meet. The arm rest was wobbly on day 1 and I don’t see it making another 10 months. I chose the light gray “performance” fabric but I can’t see what’s good about that when it began pilling immediately. The cushions look like they’re years old, instead of months. At this price point that shouldn’t be happening. Oh, and my living room looks like a chicken coop. It’s a gorgeous sofa but that’s all it is. Very disappointed that I spent so much on what was supposed to be my first “good sofa”.
This also what I reading about in the Reddit forum on about this company. Im so disappointed in what I've read there! Gray is what I wanted too. I love the pattern and style of that fabric.
I know it’s been a while since your original post, but I just got my Kova about 6 months ago (same green she has) and although beautiful, it is not comfortable at all. I wanted a bit sofa because I wanted to be able to sleep on it (I often fall asleep on sofas when watching tv) and wanted to use it as a bed for guests, but I would definitely not want my guests to sleep on it. If I accidentally fall asleep on it, I wake up part way through the night with a terrible backache. It was so expensive and I’m very disappointed as well.
I love that the company is black owned well, partially. I love supporting BOBs. Do you find that the cushions move a lot since they don't appear to be attached. I have kids and dogs and worry about them ending up on the floor covered in fur regularly. Is this a problem for you?
To everyone watching this review with hopes of purchasing from Albany Park, PLEASE DON'T. I purchased the Kova Sofa + Ottoman in Blue Velvet on September 6, 2021 for a move in December. On their website FAQ they advise that customers purchase their items in advance and contact them to schedule shipment. That's exactly what I did. I didn't want to risk not having furniture especially cause their items always seemed on back-order. I placed order and they ensured me that it would be shipped November 30. First week of December comes around and I still hadn't received tracking information so I reached out. This is when the lies begin. - They end up shipping my order on Dec 19 - The order is delayed because of the holiday and weather - Only 3 of 5 items are accounted for by the warehouse - Partial Delivery is approved - meaning that I can get the 3 items and wait for the remaining 5 - Oh no! None of the items are actually accounted for. - The warehouse mysteriously closes and my items now have to be redirected to another warehouse - MOST RECENT UPDATE: the items haven't been received at the final mile destination so we can't schedule a delivery. Every single week, Albany Park had a new story to tell me about the whereabouts of my items. The order was placed on Sept 6, 2021 and it is now January 26. I have been in my home for almost 2 months with no seating. I've had to cancel holiday get togethers, friends visiting. I can't even sit in my living room and watch tv. Every time I ask them for a refund they beat around the bush and ask me for additional time to resolve the issue. When that time is up, there's another lie. Take your money and shop elsewhere. There is no sofa that is worth the headache that this company has giving me. Here is my fully documented timeline if you are interested in knowing what happened www.albanyprk.com
Hi Kitty :) I have been looking for the right curtain rods for my living room. The link in the description box takes me to a rug website. Do you have a few curtain rods you love ? Maybe of different budgets
To everyone watching this review with hopes of purchasing from Albany Park, PLEASE DON'T. I purchased the Kova Sofa + Ottoman in Blue Velvet on September 6, 2021 for a move in December. On their website FAQ they advise that customers purchase their items in advance and contact them to schedule shipment. That's exactly what I did. I didn't want to risk not having furniture especially cause their items always seemed on back-order. I placed order and they ensured me that it would be shipped November 30. First week of December comes around and I still hadn't received tracking information so I reached out. This is when the lies begin. - They end up shipping my order on Dec 19 - The order is delayed because of the holiday and weather - Only 3 of 5 items are accounted for by the warehouse - Partial Delivery is approved - meaning that I can get the 3 items and wait for the remaining 5 - Oh no! None of the items are actually accounted for. - The warehouse mysteriously closes and my items now have to be redirected to another warehouse - MOST RECENT UPDATE: the items haven't been received at the final mile destination so we can't schedule a delivery. Every single week, Albany Park had a new story to tell me about the whereabouts of my items. The order was placed on Sept 6, 2021 and it is now January 26. I have been in my home for almost 2 months with no seating. I've had to cancel holiday get togethers, friends visiting. I can't even sit in my living room and watch tv. Every time I ask them for a refund they beat around the bush and ask me for additional time to resolve the issue. When that time is up, there's another lie. Take your money and shop elsewhere. There is no sofa that is worth the headache that this company has giving me. Here is my fully documented timeline if you are interested in knowing what happened www.albanyprk.com
Great tips on introducing colour into a home. I love colour and have it as a feature in my wall art, lounge rug, lamps and couch. The only tip l would modify is painting timber furniture, specifically vintage / antique pieces, as it is the natural wood that is the hero. Painting Ikea or ply wood, MDF etc, is a safer strategy.
To everyone watching this review with hopes of purchasing from Albany Park, PLEASE DON'T. I purchased the Kova Sofa + Ottoman in Blue Velvet on September 6, 2021 for a move in December. On their website FAQ they advise that customers purchase their items in advance and contact them to schedule shipment. That's exactly what I did. I didn't want to risk not having furniture especially cause their items always seemed on back-order. I placed order and they ensured me that it would be shipped November 30. First week of December comes around and I still hadn't received tracking information so I reached out. This is when the lies begin. - They end up shipping my order on Dec 19 - The order is delayed because of the holiday and weather - Only 3 of 5 items are accounted for by the warehouse - Partial Delivery is approved - meaning that I can get the 3 items and wait for the remaining 5 - Oh no! None of the items are actually accounted for. - The warehouse mysteriously closes and my items now have to be redirected to another warehouse - MOST RECENT UPDATE: the items haven't been received at the final mile destination so we can't schedule a delivery. Every single week, Albany Park had a new story to tell me about the whereabouts of my items. The order was placed on Sept 6, 2021 and it is now January 26. I have been in my home for almost 2 months with no seating. I've had to cancel holiday get togethers, friends visiting. I can't even sit in my living room and watch tv. Every time I ask them for a refund they beat around the bush and ask me for additional time to resolve the issue. When that time is up, there's another lie. Take your money and shop elsewhere. There is no sofa that is worth the headache that this company has giving me. Here is my fully documented timeline if you are interested in knowing what happened www.albanyprk.com
To everyone watching this review with hopes of purchasing from Albany Park, PLEASE DON'T. I purchased the Kova Sofa + Ottoman in Blue Velvet on September 6, 2021 for a move in December. On their website FAQ they advise that customers purchase their items in advance and contact them to schedule shipment. That's exactly what I did. I didn't want to risk not having furniture especially cause their items always seemed on back-order. I placed order and they ensured me that it would be shipped November 30. First week of December comes around and I still hadn't received tracking information so I reached out. This is when the lies begin. - They end up shipping my order on Dec 19 - The order is delayed because of the holiday and weather - Only 3 of 5 items are accounted for by the warehouse - Partial Delivery is approved - meaning that I can get the 3 items and wait for the remaining 5 - Oh no! None of the items are actually accounted for. - The warehouse mysteriously closes and my items now have to be redirected to another warehouse - MOST RECENT UPDATE: the items haven't been received at the final mile destination so we can't schedule a delivery. Every single week, Albany Park had a new story to tell me about the whereabouts of my items. The order was placed on Sept 6, 2021 and it is now January 26. I have been in my home for almost 2 months with no seating. I've had to cancel holiday get togethers, friends visiting. I can't even sit in my living room and watch tv. Every time I ask them for a refund they beat around the bush and ask me for additional time to resolve the issue. When that time is up, there's another lie. Take your money and shop elsewhere. There is no sofa that is worth the headache that this company has giving me. Here is my fully documented timeline if you are interested in knowing what happened www.albanyprk.com
To everyone watching this review with hopes of purchasing from Albany Park, PLEASE DON'T. I purchased the Kova Sofa + Ottoman in Blue Velvet on September 6, 2021 for a move in December. On their website FAQ they advise that customers purchase their items in advance and contact them to schedule shipment. That's exactly what I did. I didn't want to risk not having furniture especially cause their items always seemed on back-order. I placed order and they ensured me that it would be shipped November 30. First week of December comes around and I still hadn't received tracking information so I reached out. This is when the lies begin. - They end up shipping my order on Dec 19 - The order is delayed because of the holiday and weather - Only 3 of 5 items are accounted for by the warehouse - Partial Delivery is approved - meaning that I can get the 3 items and wait for the remaining 5 - Oh no! None of the items are actually accounted for. - The warehouse mysteriously closes and my items now have to be redirected to another warehouse - MOST RECENT UPDATE: the items haven't been received at the final mile destination so we can't schedule a delivery. Every single week, Albany Park had a new story to tell me about the whereabouts of my items. The order was placed on Sept 6, 2021 and it is now January 26. I have been in my home for almost 2 months with no seating. I've had to cancel holiday get togethers, friends visiting. I can't even sit in my living room and watch tv. Every time I ask them for a refund they beat around the bush and ask me for additional time to resolve the issue. When that time is up, there's another lie. Take your money and shop elsewhere. There is no sofa that is worth the headache that this company has giving me. Here is my fully documented timeline if you are interested in knowing what happened www.albanyprk.com
I just found your channel and I am very into your type of style 💫 I think this type of skandi mixed with mid-century is just... ahhh... beautiful. I am personally struggling to find art pieces to hang on my walls because I don't want to put up some generic art which is maybe trendy now but not in 2-3 years. I was wondering if you could share your tips how you create your gallery walls or just in general how you approach a blank white wall🙂 this would be very helpful. Anyway keep up with the good work, thank you for the inspiration 😊
To everyone watching this review with hopes of purchasing from Albany Park, PLEASE DON'T. I purchased the Kova Sofa + Ottoman in Blue Velvet on September 6, 2021 for a move in December. On their website FAQ they advise that customers purchase their items in advance and contact them to schedule shipment. That's exactly what I did. I didn't want to risk not having furniture especially cause their items always seemed on back-order. I placed order and they ensured me that it would be shipped November 30. First week of December comes around and I still hadn't received tracking information so I reached out. This is when the lies begin. - They end up shipping my order on Dec 19 - The order is delayed because of the holiday and weather - Only 3 of 5 items are accounted for by the warehouse - Partial Delivery is approved - meaning that I can get the 3 items and wait for the remaining 5 - Oh no! None of the items are actually accounted for. - The warehouse mysteriously closes and my items now have to be redirected to another warehouse - MOST RECENT UPDATE: the items haven't been received at the final mile destination so we can't schedule a delivery. Every single week, Albany Park had a new story to tell me about the whereabouts of my items. The order was placed on Sept 6, 2021 and it is now January 26. I have been in my home for almost 2 months with no seating. I've had to cancel holiday get togethers, friends visiting. I can't even sit in my living room and watch tv. Every time I ask them for a refund they beat around the bush and ask me for additional time to resolve the issue. When that time is up, there's another lie. Take your money and shop elsewhere. There is no sofa that is worth the headache that this company has giving me. Here is my fully documented timeline if you are interested in knowing what happened www.albanyprk.com
I love how expiring your ideas are. I love cozy and happy homes yours is certainly that. It is refreshing to hear someone who loves style and comfort as opposed to “staged” interior that looks like a place for show not for living. You have a beautiful home and your couch colour is stunning and looks so cozy.
To everyone watching this review with hopes of purchasing from Albany Park, PLEASE DON'T. I purchased the Kova Sofa + Ottoman in Blue Velvet on September 6, 2021 for a move in December. On their website FAQ they advise that customers purchase their items in advance and contact them to schedule shipment. That's exactly what I did. I didn't want to risk not having furniture especially cause their items always seemed on back-order. I placed order and they ensured me that it would be shipped November 30. First week of December comes around and I still hadn't received tracking information so I reached out. This is when the lies begin. - They end up shipping my order on Dec 19 - The order is delayed because of the holiday and weather - Only 3 of 5 items are accounted for by the warehouse - Partial Delivery is approved - meaning that I can get the 3 items and wait for the remaining 5 - Oh no! None of the items are actually accounted for. - The warehouse mysteriously closes and my items now have to be redirected to another warehouse - MOST RECENT UPDATE: the items haven't been received at the final mile destination so we can't schedule a delivery. Every single week, Albany Park had a new story to tell me about the whereabouts of my items. The order was placed on Sept 6, 2021 and it is now January 26. I have been in my home for almost 2 months with no seating. I've had to cancel holiday get togethers, friends visiting. I can't even sit in my living room and watch tv. Every time I ask them for a refund they beat around the bush and ask me for additional time to resolve the issue. When that time is up, there's another lie. Take your money and shop elsewhere. There is no sofa that is worth the headache that this company has giving me. Here is my fully documented timeline if you are interested in knowing what happened www.albanyprk.com
I love colors and I also love neutrals. Loved and used neutrals long before it became fashionable- 80's, 90's until today. I've learned to use colors in small ways , which I can easily exchange. I adore colors in other homes, not in my home. Still, looking forward to the new trends. Might use them in these small ways I've always preferred.
To everyone watching this review with hopes of purchasing from Albany Park, PLEASE DON'T. I purchased the Kova Sofa + Ottoman in Blue Velvet on September 6, 2021 for a move in December. On their website FAQ they advise that customers purchase their items in advance and contact them to schedule shipment. That's exactly what I did. I didn't want to risk not having furniture especially cause their items always seemed on back-order. I placed order and they ensured me that it would be shipped November 30. First week of December comes around and I still hadn't received tracking information so I reached out. This is when the lies begin. - They end up shipping my order on Dec 19 - The order is delayed because of the holiday and weather - Only 3 of 5 items are accounted for by the warehouse - Partial Delivery is approved - meaning that I can get the 3 items and wait for the remaining 5 - Oh no! None of the items are actually accounted for. - The warehouse mysteriously closes and my items now have to be redirected to another warehouse - MOST RECENT UPDATE: the items haven't been received at the final mile destination so we can't schedule a delivery. Every single week, Albany Park had a new story to tell me about the whereabouts of my items. The order was placed on Sept 6, 2021 and it is now January 26. I have been in my home for almost 2 months with no seating. I've had to cancel holiday get togethers, friends visiting. I can't even sit in my living room and watch tv. Every time I ask them for a refund they beat around the bush and ask me for additional time to resolve the issue. When that time is up, there's another lie. Take your money and shop elsewhere. There is no sofa that is worth the headache that this company has giving me. Here is my fully documented timeline if you are interested in knowing what happened www.albanyprk.com
To everyone watching this review with hopes of purchasing from Albany Park, PLEASE DON'T. I purchased the Kova Sofa + Ottoman in Blue Velvet on September 6, 2021 for a move in December. On their website FAQ they advise that customers purchase their items in advance and contact them to schedule shipment. That's exactly what I did. I didn't want to risk not having furniture especially cause their items always seemed on back-order. I placed order and they ensured me that it would be shipped November 30. First week of December comes around and I still hadn't received tracking information so I reached out. This is when the lies begin. - They end up shipping my order on Dec 19 - The order is delayed because of the holiday and weather - Only 3 of 5 items are accounted for by the warehouse - Partial Delivery is approved - meaning that I can get the 3 items and wait for the remaining 5 - Oh no! None of the items are actually accounted for. - The warehouse mysteriously closes and my items now have to be redirected to another warehouse - MOST RECENT UPDATE: the items haven't been received at the final mile destination so we can't schedule a delivery. Every single week, Albany Park had a new story to tell me about the whereabouts of my items. The order was placed on Sept 6, 2021 and it is now January 26. I have been in my home for almost 2 months with no seating. I've had to cancel holiday get togethers, friends visiting. I can't even sit in my living room and watch tv. Every time I ask them for a refund they beat around the bush and ask me for additional time to resolve the issue. When that time is up, there's another lie. Take your money and shop elsewhere. There is no sofa that is worth the headache that this company has giving me. Here is my fully documented timeline if you are interested in knowing what happened www.albanyprk.com
Great tips! Seasonal fresh flowers are my favorite! They can be expensive but if you buy bunches of one type of flower they can be much cheaper. Be sure to trim an inch or two off of the ends with a sharp knife when you put them in water. And if you change the water every day most flowers will last at least a week. Also, I agree about the throw pillows. Having multiples takes up so much storage space. I have been thinking that it might be nice to get throw pillow covers in a few solid colors to change out seasonally.
To everyone watching this review with hopes of purchasing from Albany Park, PLEASE DON'T. I purchased the Kova Sofa + Ottoman in Blue Velvet on September 6, 2021 for a move in December. On their website FAQ they advise that customers purchase their items in advance and contact them to schedule shipment. That's exactly what I did. I didn't want to risk not having furniture especially cause their items always seemed on back-order. I placed order and they ensured me that it would be shipped November 30. First week of December comes around and I still hadn't received tracking information so I reached out. This is when the lies begin. - They end up shipping my order on Dec 19 - The order is delayed because of the holiday and weather - Only 3 of 5 items are accounted for by the warehouse - Partial Delivery is approved - meaning that I can get the 3 items and wait for the remaining 5 - Oh no! None of the items are actually accounted for. - The warehouse mysteriously closes and my items now have to be redirected to another warehouse - MOST RECENT UPDATE: the items haven't been received at the final mile destination so we can't schedule a delivery. Every single week, Albany Park had a new story to tell me about the whereabouts of my items. The order was placed on Sept 6, 2021 and it is now January 26. I have been in my home for almost 2 months with no seating. I've had to cancel holiday get togethers, friends visiting. I can't even sit in my living room and watch tv. Every time I ask them for a refund they beat around the bush and ask me for additional time to resolve the issue. When that time is up, there's another lie. Take your money and shop elsewhere. There is no sofa that is worth the headache that this company has giving me. Here is my fully documented timeline if you are interested in knowing what happened www.albanyprk.com
To everyone watching this review with hopes of purchasing from Albany Park, PLEASE DON'T. I purchased the Kova Sofa + Ottoman in Blue Velvet on September 6, 2021 for a move in December. On their website FAQ they advise that customers purchase their items in advance and contact them to schedule shipment. That's exactly what I did. I didn't want to risk not having furniture especially cause their items always seemed on back-order. I placed order and they ensured me that it would be shipped November 30. First week of December comes around and I still hadn't received tracking information so I reached out. This is when the lies begin. - They end up shipping my order on Dec 19 - The order is delayed because of the holiday and weather - Only 3 of 5 items are accounted for by the warehouse - Partial Delivery is approved - meaning that I can get the 3 items and wait for the remaining 5 - Oh no! None of the items are actually accounted for. - The warehouse mysteriously closes and my items now have to be redirected to another warehouse - MOST RECENT UPDATE: the items haven't been received at the final mile destination so we can't schedule a delivery. Every single week, Albany Park had a new story to tell me about the whereabouts of my items. The order was placed on Sept 6, 2021 and it is now January 26. I have been in my home for almost 2 months with no seating. I've had to cancel holiday get togethers, friends visiting. I can't even sit in my living room and watch tv. Every time I ask them for a refund they beat around the bush and ask me for additional time to resolve the issue. When that time is up, there's another lie. Take your money and shop elsewhere. There is no sofa that is worth the headache that this company has giving me. Here is my fully documented timeline if you are interested in knowing what happened www.albanyprk.com
To everyone watching this review with hopes of purchasing from Albany Park, PLEASE DON'T. I purchased the Kova Sofa + Ottoman in Blue Velvet on September 6, 2021 for a move in December. On their website FAQ they advise that customers purchase their items in advance and contact them to schedule shipment. That's exactly what I did. I didn't want to risk not having furniture especially cause their items always seemed on back-order. I placed order and they ensured me that it would be shipped November 30. First week of December comes around and I still hadn't received tracking information so I reached out. This is when the lies begin. - They end up shipping my order on Dec 19 - The order is delayed because of the holiday and weather - Only 3 of 5 items are accounted for by the warehouse - Partial Delivery is approved - meaning that I can get the 3 items and wait for the remaining 5 - Oh no! None of the items are actually accounted for. - The warehouse mysteriously closes and my items now have to be redirected to another warehouse - MOST RECENT UPDATE: the items haven't been received at the final mile destination so we can't schedule a delivery. Every single week, Albany Park had a new story to tell me about the whereabouts of my items. The order was placed on Sept 6, 2021 and it is now January 26. I have been in my home for almost 2 months with no seating. I've had to cancel holiday get togethers, friends visiting. I can't even sit in my living room and watch tv. Every time I ask them for a refund they beat around the bush and ask me for additional time to resolve the issue. When that time is up, there's another lie. Take your money and shop elsewhere. There is no sofa that is worth the headache that this company has giving me. Here is my fully documented timeline if you are interested in knowing what happened www.albanyprk.com
To everyone watching this review with hopes of purchasing from Albany Park, PLEASE DON'T. I purchased the Kova Sofa + Ottoman in Blue Velvet on September 6, 2021 for a move in December. On their website FAQ they advise that customers purchase their items in advance and contact them to schedule shipment. That's exactly what I did. I didn't want to risk not having furniture especially cause their items always seemed on back-order. I placed order and they ensured me that it would be shipped November 30. First week of December comes around and I still hadn't received tracking information so I reached out. This is when the lies begin. - They end up shipping my order on Dec 19 - The order is delayed because of the holiday and weather - Only 3 of 5 items are accounted for by the warehouse - Partial Delivery is approved - meaning that I can get the 3 items and wait for the remaining 5 - Oh no! None of the items are actually accounted for. - The warehouse mysteriously closes and my items now have to be redirected to another warehouse - MOST RECENT UPDATE: the items haven't been received at the final mile destination so we can't schedule a delivery. Every single week, Albany Park had a new story to tell me about the whereabouts of my items. The order was placed on Sept 6, 2021 and it is now January 26. I have been in my home for almost 2 months with no seating. I've had to cancel holiday get togethers, friends visiting. I can't even sit in my living room and watch tv. Every time I ask them for a refund they beat around the bush and ask me for additional time to resolve the issue. When that time is up, there's another lie. Take your money and shop elsewhere. There is no sofa that is worth the headache that this company has giving me. Here is my fully documented timeline if you are interested in knowing what happened www.albanyprk.com
How has your couch held up?? Been very interested in getting the kova but I saw a super negative thread on Reddit about the kova that scared me off of it! (Said feathers come out, people can feel frame through cushions, cheaply made, etc)
I found them full enough for us. I could see after a few years of use possibly needing some more fill, but with the zipper openings it would be easy to add
To everyone watching this review with hopes of purchasing from Albany Park, PLEASE DON'T. I purchased the Kova Sofa + Ottoman in Blue Velvet on September 6, 2021 for a move in December. On their website FAQ they advise that customers purchase their items in advance and contact them to schedule shipment. That's exactly what I did. I didn't want to risk not having furniture especially cause their items always seemed on back-order. I placed order and they ensured me that it would be shipped November 30. First week of December comes around and I still hadn't received tracking information so I reached out. This is when the lies begin. - They end up shipping my order on Dec 19 - The order is delayed because of the holiday and weather - Only 3 of 5 items are accounted for by the warehouse - Partial Delivery is approved - meaning that I can get the 3 items and wait for the remaining 5 - Oh no! None of the items are actually accounted for. - The warehouse mysteriously closes and my items now have to be redirected to another warehouse - MOST RECENT UPDATE: the items haven't been received at the final mile destination so we can't schedule a delivery. Every single week, Albany Park had a new story to tell me about the whereabouts of my items. The order was placed on Sept 6, 2021 and it is now January 26. I have been in my home for almost 2 months with no seating. I've had to cancel holiday get togethers, friends visiting. I can't even sit in my living room and watch tv. Every time I ask them for a refund they beat around the bush and ask me for additional time to resolve the issue. When that time is up, there's another lie. Take your money and shop elsewhere. There is no sofa that is worth the headache that this company has giving me. Here is my fully documented timeline if you are interested in knowing what happened www.albanyprk.com
You can see photos of the space on my blog kittycotten.com/2021/10/basement-living-room-makeover.html
I was really interested in getting the Grey Fabric Kova, but as a commenter suggested I went and read a reddit forum about Albany Park furniture and I was so disappointed. Now I'm scared to risk them. Mainly they complain about he Feathers coming poking out of the fabric, and also the sofa connections easily breaking from people leaning to much on the arms.
The sofa color is gorgeous. Would also love a home tour.
I absolutely love this. We have almost identical taste. I love adding colour through Persian rugs in a neutral kitchen, warm oak and walnut woods throughout, I 100% agree with the cushion thing. I’ve got some lovely neutral cushions - one Persian rug cushion that I love- but the colour comes from the art and floor rugs and books on the built ins. Books, woods, rugs, tasteful art, warm curtains, pottery, flowers, they all add such beauty and warmth but having a neutral or blank canvas allows all of that to shine.
To everyone watching this review with hopes of purchasing from Albany Park, PLEASE DON'T.
I purchased the Kova Sofa + Ottoman in Blue Velvet on September 6, 2021 for a move in December. On their website FAQ they advise that customers purchase their items in advance and contact them to schedule shipment. That's exactly what I did. I didn't want to risk not having furniture especially cause their items always seemed on back-order. I placed order and they ensured me that it would be shipped November 30. First week of December comes around and I still hadn't received tracking information so I reached out. This is when the lies begin.
- They end up shipping my order on Dec 19
- The order is delayed because of the holiday and weather
- Only 3 of 5 items are accounted for by the warehouse
- Partial Delivery is approved - meaning that I can get the 3 items and wait for the remaining 5
- Oh no! None of the items are actually accounted for.
- The warehouse mysteriously closes and my items now have to be redirected to another warehouse
- MOST RECENT UPDATE: the items haven't been received at the final mile destination so we can't schedule a delivery.
Every single week, Albany Park had a new story to tell me about the whereabouts of my items.
The order was placed on Sept 6, 2021 and it is now January 26. I have been in my home for almost 2 months with no seating. I've had to cancel holiday get togethers, friends visiting. I can't even sit in my living room and watch tv. Every time I ask them for a refund they beat around the bush and ask me for additional time to resolve the issue. When that time is up, there's another lie.
Take your money and shop elsewhere. There is no sofa that is worth the headache that this company has giving me.
Here is my fully documented timeline if you are interested in knowing what happened www.albanyprk.com
Lovely to see you again. 😊 missed you. You have such a good eye. Pleasssssse don’t be painting all that vintage wood and skirting board. It’s going to be a bugger to get off when you realise in a year it’s awful and the trendy people say it’s naturals and vintage again!! !!
Tan eik fai l am 21 years malaysia loph👋😢✌👍👋💑💃💌hi
It’s been about 10 months since getting the Kova sectional. It’s beautiful & large & the cushions are wonderfully deep. It LOOKS like you could lounge on this sofa for hours. But you won’t want to, trust me. Feathers poke through daily, the fabric pills worse than I’ve ever had to deal with, and you can feel the hard frame where the cushions meet. The arm rest was wobbly on day 1 and I don’t see it making another 10 months. I chose the light gray “performance” fabric but I can’t see what’s good about that when it began pilling immediately. The cushions look like they’re years old, instead of months. At this price point that shouldn’t be happening. Oh, and my living room looks like a chicken coop. It’s a gorgeous sofa but that’s all it is. Very disappointed that I spent so much on what was supposed to be my first “good sofa”.
This also what I reading about in the Reddit forum on about this company. Im so disappointed in what I've read there! Gray is what I wanted too. I love the pattern and style of that fabric.
Thank you for this review! I was really considering purchasing from them
I know it’s been a while since your original post, but I just got my Kova about 6 months ago (same green she has) and although beautiful, it is not comfortable at all. I wanted a bit sofa because I wanted to be able to sleep on it (I often fall asleep on sofas when watching tv) and wanted to use it as a bed for guests, but I would definitely not want my guests to sleep on it. If I accidentally fall asleep on it, I wake up part way through the night with a terrible backache. It was so expensive and I’m very disappointed as well.
KITTY!!!!! Everything you do is gold baby!
You’re a natural home decor artist. Your choices are so inspiring!💗
Such a beautiful space and what a great sectional!
Love the color of your couch! Glad you're back!!
I love that the company is black owned well, partially. I love supporting BOBs. Do you find that the cushions move a lot since they don't appear to be attached. I have kids and dogs and worry about them ending up on the floor covered in fur regularly. Is this a problem for you?
Do you still like your Albany Park couch? How has it aged/worn in the last year? Maybe you could do an update?
Where are your throw pillows behind you from? I have the same color couch and those look really nice on there!
You have always been such a home design inspiration to me. Thank you for sharing. This video definitely did not disappoint 👌🏼
Updated Home Tour PLEASE
That sectional is lovely!
To everyone watching this review with hopes of purchasing from Albany Park, PLEASE DON'T.
I purchased the Kova Sofa + Ottoman in Blue Velvet on September 6, 2021 for a move in December. On their website FAQ they advise that customers purchase their items in advance and contact them to schedule shipment. That's exactly what I did. I didn't want to risk not having furniture especially cause their items always seemed on back-order. I placed order and they ensured me that it would be shipped November 30. First week of December comes around and I still hadn't received tracking information so I reached out. This is when the lies begin.
- They end up shipping my order on Dec 19
- The order is delayed because of the holiday and weather
- Only 3 of 5 items are accounted for by the warehouse
- Partial Delivery is approved - meaning that I can get the 3 items and wait for the remaining 5
- Oh no! None of the items are actually accounted for.
- The warehouse mysteriously closes and my items now have to be redirected to another warehouse
- MOST RECENT UPDATE: the items haven't been received at the final mile destination so we can't schedule a delivery.
Every single week, Albany Park had a new story to tell me about the whereabouts of my items.
The order was placed on Sept 6, 2021 and it is now January 26. I have been in my home for almost 2 months with no seating. I've had to cancel holiday get togethers, friends visiting. I can't even sit in my living room and watch tv. Every time I ask them for a refund they beat around the bush and ask me for additional time to resolve the issue. When that time is up, there's another lie.
Take your money and shop elsewhere. There is no sofa that is worth the headache that this company has giving me.
Here is my fully documented timeline if you are interested in knowing what happened www.albanyprk.com
What a transformation! 💚Such a cozy living room, loving the green hues!
Hi Kitty :) I have been looking for the right curtain rods for my living room. The link in the description box takes me to a rug website. Do you have a few curtain rods you love ? Maybe of different budgets
Same :( @kittycotten
To everyone watching this review with hopes of purchasing from Albany Park, PLEASE DON'T.
I purchased the Kova Sofa + Ottoman in Blue Velvet on September 6, 2021 for a move in December. On their website FAQ they advise that customers purchase their items in advance and contact them to schedule shipment. That's exactly what I did. I didn't want to risk not having furniture especially cause their items always seemed on back-order. I placed order and they ensured me that it would be shipped November 30. First week of December comes around and I still hadn't received tracking information so I reached out. This is when the lies begin.
- They end up shipping my order on Dec 19
- The order is delayed because of the holiday and weather
- Only 3 of 5 items are accounted for by the warehouse
- Partial Delivery is approved - meaning that I can get the 3 items and wait for the remaining 5
- Oh no! None of the items are actually accounted for.
- The warehouse mysteriously closes and my items now have to be redirected to another warehouse
- MOST RECENT UPDATE: the items haven't been received at the final mile destination so we can't schedule a delivery.
Every single week, Albany Park had a new story to tell me about the whereabouts of my items.
The order was placed on Sept 6, 2021 and it is now January 26. I have been in my home for almost 2 months with no seating. I've had to cancel holiday get togethers, friends visiting. I can't even sit in my living room and watch tv. Every time I ask them for a refund they beat around the bush and ask me for additional time to resolve the issue. When that time is up, there's another lie.
Take your money and shop elsewhere. There is no sofa that is worth the headache that this company has giving me.
Here is my fully documented timeline if you are interested in knowing what happened www.albanyprk.com
Great tips on introducing colour into a home. I love colour and have it as a feature in my wall art, lounge rug, lamps and couch.
The only tip l would modify is painting timber furniture, specifically vintage / antique pieces, as it is the natural wood that is the hero.
Painting Ikea or ply wood, MDF etc, is a safer strategy.
To everyone watching this review with hopes of purchasing from Albany Park, PLEASE DON'T.
I purchased the Kova Sofa + Ottoman in Blue Velvet on September 6, 2021 for a move in December. On their website FAQ they advise that customers purchase their items in advance and contact them to schedule shipment. That's exactly what I did. I didn't want to risk not having furniture especially cause their items always seemed on back-order. I placed order and they ensured me that it would be shipped November 30. First week of December comes around and I still hadn't received tracking information so I reached out. This is when the lies begin.
- They end up shipping my order on Dec 19
- The order is delayed because of the holiday and weather
- Only 3 of 5 items are accounted for by the warehouse
- Partial Delivery is approved - meaning that I can get the 3 items and wait for the remaining 5
- Oh no! None of the items are actually accounted for.
- The warehouse mysteriously closes and my items now have to be redirected to another warehouse
- MOST RECENT UPDATE: the items haven't been received at the final mile destination so we can't schedule a delivery.
Every single week, Albany Park had a new story to tell me about the whereabouts of my items.
The order was placed on Sept 6, 2021 and it is now January 26. I have been in my home for almost 2 months with no seating. I've had to cancel holiday get togethers, friends visiting. I can't even sit in my living room and watch tv. Every time I ask them for a refund they beat around the bush and ask me for additional time to resolve the issue. When that time is up, there's another lie.
Take your money and shop elsewhere. There is no sofa that is worth the headache that this company has giving me.
Here is my fully documented timeline if you are interested in knowing what happened www.albanyprk.com
@@ettogyrl Wow, that’s ridiculous! The least they should do is give you at least half of off everything! Thanks for the warning!!!
Love all your decor tips! I was wondering what the lower half paint colour is in your basement?
To everyone watching this review with hopes of purchasing from Albany Park, PLEASE DON'T.
I purchased the Kova Sofa + Ottoman in Blue Velvet on September 6, 2021 for a move in December. On their website FAQ they advise that customers purchase their items in advance and contact them to schedule shipment. That's exactly what I did. I didn't want to risk not having furniture especially cause their items always seemed on back-order. I placed order and they ensured me that it would be shipped November 30. First week of December comes around and I still hadn't received tracking information so I reached out. This is when the lies begin.
- They end up shipping my order on Dec 19
- The order is delayed because of the holiday and weather
- Only 3 of 5 items are accounted for by the warehouse
- Partial Delivery is approved - meaning that I can get the 3 items and wait for the remaining 5
- Oh no! None of the items are actually accounted for.
- The warehouse mysteriously closes and my items now have to be redirected to another warehouse
- MOST RECENT UPDATE: the items haven't been received at the final mile destination so we can't schedule a delivery.
Every single week, Albany Park had a new story to tell me about the whereabouts of my items.
The order was placed on Sept 6, 2021 and it is now January 26. I have been in my home for almost 2 months with no seating. I've had to cancel holiday get togethers, friends visiting. I can't even sit in my living room and watch tv. Every time I ask them for a refund they beat around the bush and ask me for additional time to resolve the issue. When that time is up, there's another lie.
Take your money and shop elsewhere. There is no sofa that is worth the headache that this company has giving me.
Here is my fully documented timeline if you are interested in knowing what happened www.albanyprk.com
Which Kova is this and can you make it a 6 seater?
I love the green you chose for your sofa! Everything is just beautiful, I also love that Albany Park is a small business!
To everyone watching this review with hopes of purchasing from Albany Park, PLEASE DON'T.
I purchased the Kova Sofa + Ottoman in Blue Velvet on September 6, 2021 for a move in December. On their website FAQ they advise that customers purchase their items in advance and contact them to schedule shipment. That's exactly what I did. I didn't want to risk not having furniture especially cause their items always seemed on back-order. I placed order and they ensured me that it would be shipped November 30. First week of December comes around and I still hadn't received tracking information so I reached out. This is when the lies begin.
- They end up shipping my order on Dec 19
- The order is delayed because of the holiday and weather
- Only 3 of 5 items are accounted for by the warehouse
- Partial Delivery is approved - meaning that I can get the 3 items and wait for the remaining 5
- Oh no! None of the items are actually accounted for.
- The warehouse mysteriously closes and my items now have to be redirected to another warehouse
- MOST RECENT UPDATE: the items haven't been received at the final mile destination so we can't schedule a delivery.
Every single week, Albany Park had a new story to tell me about the whereabouts of my items.
The order was placed on Sept 6, 2021 and it is now January 26. I have been in my home for almost 2 months with no seating. I've had to cancel holiday get togethers, friends visiting. I can't even sit in my living room and watch tv. Every time I ask them for a refund they beat around the bush and ask me for additional time to resolve the issue. When that time is up, there's another lie.
Take your money and shop elsewhere. There is no sofa that is worth the headache that this company has giving me.
Here is my fully documented timeline if you are interested in knowing what happened www.albanyprk.com
I just found your channel and I am very into your type of style 💫 I think this type of skandi mixed with mid-century is just... ahhh... beautiful. I am personally struggling to find art pieces to hang on my walls because I don't want to put up some generic art which is maybe trendy now but not in 2-3 years. I was wondering if you could share your tips how you create your gallery walls or just in general how you approach a blank white wall🙂 this would be very helpful. Anyway keep up with the good work, thank you for the inspiration 😊
To everyone watching this review with hopes of purchasing from Albany Park, PLEASE DON'T.
I purchased the Kova Sofa + Ottoman in Blue Velvet on September 6, 2021 for a move in December. On their website FAQ they advise that customers purchase their items in advance and contact them to schedule shipment. That's exactly what I did. I didn't want to risk not having furniture especially cause their items always seemed on back-order. I placed order and they ensured me that it would be shipped November 30. First week of December comes around and I still hadn't received tracking information so I reached out. This is when the lies begin.
- They end up shipping my order on Dec 19
- The order is delayed because of the holiday and weather
- Only 3 of 5 items are accounted for by the warehouse
- Partial Delivery is approved - meaning that I can get the 3 items and wait for the remaining 5
- Oh no! None of the items are actually accounted for.
- The warehouse mysteriously closes and my items now have to be redirected to another warehouse
- MOST RECENT UPDATE: the items haven't been received at the final mile destination so we can't schedule a delivery.
Every single week, Albany Park had a new story to tell me about the whereabouts of my items.
The order was placed on Sept 6, 2021 and it is now January 26. I have been in my home for almost 2 months with no seating. I've had to cancel holiday get togethers, friends visiting. I can't even sit in my living room and watch tv. Every time I ask them for a refund they beat around the bush and ask me for additional time to resolve the issue. When that time is up, there's another lie.
Take your money and shop elsewhere. There is no sofa that is worth the headache that this company has giving me.
Here is my fully documented timeline if you are interested in knowing what happened www.albanyprk.com
Your home is gorgeous! I moved into my first “real” place last month so I’m slowly adding color/texture
I love color in my home decor…so glad interior designers are moving away from the all neutral look.
Can’t wait for this!!!!
I’ve missed your videos!
Very nice design. Love the use of. Different size frames makes the wall look "taller". Are you able to share to recent review of the couch?
This was such a helpful video! I usually stick to neutrals so it's nice to get some ideas of where to add pops of color!! 💗
Your eye for decor is an art ✨
That beautiful olive green sofa makes your eyes absolutely pop! Happens to my mother as well when she wears various shades of green☺️
What is the color + brand of the trim here? So lovely!
Such a beautiful space! + love these tips! Ps. Any chance you can share where your sweater is from? I love it!
Definitely ! ! Kitty Cotten
Where do you get your comfy looking throw pillows??
OMGsh, you’ve been busy nesting in your new home!! I love it all. 😍
What is the grey/green paint color you used on the bottom half of the wall? I love it!
The sofa looks so comfy!!!
I love how expiring your ideas are. I love cozy and happy homes yours is certainly that. It is refreshing to hear someone who loves style and comfort as opposed to “staged” interior that looks like a place for show not for living. You have a beautiful home and your couch colour is stunning and looks so cozy.
Thanks so much! I really feel homes can (and should) be both beautiful and functional!
I love the painted ceiling idea but I don't think it would work out too good in a ranch style home and I LOVE your sofa!!! Gorgeous!!
To everyone watching this review with hopes of purchasing from Albany Park, PLEASE DON'T.
I purchased the Kova Sofa + Ottoman in Blue Velvet on September 6, 2021 for a move in December. On their website FAQ they advise that customers purchase their items in advance and contact them to schedule shipment. That's exactly what I did. I didn't want to risk not having furniture especially cause their items always seemed on back-order. I placed order and they ensured me that it would be shipped November 30. First week of December comes around and I still hadn't received tracking information so I reached out. This is when the lies begin.
- They end up shipping my order on Dec 19
- The order is delayed because of the holiday and weather
- Only 3 of 5 items are accounted for by the warehouse
- Partial Delivery is approved - meaning that I can get the 3 items and wait for the remaining 5
- Oh no! None of the items are actually accounted for.
- The warehouse mysteriously closes and my items now have to be redirected to another warehouse
- MOST RECENT UPDATE: the items haven't been received at the final mile destination so we can't schedule a delivery.
Every single week, Albany Park had a new story to tell me about the whereabouts of my items.
The order was placed on Sept 6, 2021 and it is now January 26. I have been in my home for almost 2 months with no seating. I've had to cancel holiday get togethers, friends visiting. I can't even sit in my living room and watch tv. Every time I ask them for a refund they beat around the bush and ask me for additional time to resolve the issue. When that time is up, there's another lie.
Take your money and shop elsewhere. There is no sofa that is worth the headache that this company has giving me.
Here is my fully documented timeline if you are interested in knowing what happened www.albanyprk.com
I love colors and I also love neutrals. Loved and used neutrals long before it became fashionable- 80's, 90's until today. I've learned to use colors in small ways , which I can easily exchange. I adore colors in other homes, not in my home. Still, looking forward to the new trends. Might use them in these small ways I've always preferred.
To everyone watching this review with hopes of purchasing from Albany Park, PLEASE DON'T.
I purchased the Kova Sofa + Ottoman in Blue Velvet on September 6, 2021 for a move in December. On their website FAQ they advise that customers purchase their items in advance and contact them to schedule shipment. That's exactly what I did. I didn't want to risk not having furniture especially cause their items always seemed on back-order. I placed order and they ensured me that it would be shipped November 30. First week of December comes around and I still hadn't received tracking information so I reached out. This is when the lies begin.
- They end up shipping my order on Dec 19
- The order is delayed because of the holiday and weather
- Only 3 of 5 items are accounted for by the warehouse
- Partial Delivery is approved - meaning that I can get the 3 items and wait for the remaining 5
- Oh no! None of the items are actually accounted for.
- The warehouse mysteriously closes and my items now have to be redirected to another warehouse
- MOST RECENT UPDATE: the items haven't been received at the final mile destination so we can't schedule a delivery.
Every single week, Albany Park had a new story to tell me about the whereabouts of my items.
The order was placed on Sept 6, 2021 and it is now January 26. I have been in my home for almost 2 months with no seating. I've had to cancel holiday get togethers, friends visiting. I can't even sit in my living room and watch tv. Every time I ask them for a refund they beat around the bush and ask me for additional time to resolve the issue. When that time is up, there's another lie.
Take your money and shop elsewhere. There is no sofa that is worth the headache that this company has giving me.
Here is my fully documented timeline if you are interested in knowing what happened www.albanyprk.com
So pretty! Love your new bold style!
Great video! I love your style, it's what I wished my home looked like. Thanks for the tips!
To everyone watching this review with hopes of purchasing from Albany Park, PLEASE DON'T.
I purchased the Kova Sofa + Ottoman in Blue Velvet on September 6, 2021 for a move in December. On their website FAQ they advise that customers purchase their items in advance and contact them to schedule shipment. That's exactly what I did. I didn't want to risk not having furniture especially cause their items always seemed on back-order. I placed order and they ensured me that it would be shipped November 30. First week of December comes around and I still hadn't received tracking information so I reached out. This is when the lies begin.
- They end up shipping my order on Dec 19
- The order is delayed because of the holiday and weather
- Only 3 of 5 items are accounted for by the warehouse
- Partial Delivery is approved - meaning that I can get the 3 items and wait for the remaining 5
- Oh no! None of the items are actually accounted for.
- The warehouse mysteriously closes and my items now have to be redirected to another warehouse
- MOST RECENT UPDATE: the items haven't been received at the final mile destination so we can't schedule a delivery.
Every single week, Albany Park had a new story to tell me about the whereabouts of my items.
The order was placed on Sept 6, 2021 and it is now January 26. I have been in my home for almost 2 months with no seating. I've had to cancel holiday get togethers, friends visiting. I can't even sit in my living room and watch tv. Every time I ask them for a refund they beat around the bush and ask me for additional time to resolve the issue. When that time is up, there's another lie.
Take your money and shop elsewhere. There is no sofa that is worth the headache that this company has giving me.
Here is my fully documented timeline if you are interested in knowing what happened www.albanyprk.com
Great tips! Seasonal fresh flowers are my favorite! They can be expensive but if you buy bunches of one type of flower they can be much cheaper. Be sure to trim an inch or two off of the ends with a sharp knife when you put them in water. And if you change the water every day most flowers will last at least a week.
Also, I agree about the throw pillows. Having multiples takes up so much storage space. I have been thinking that it might be nice to get throw pillow covers in a few solid colors to change out seasonally.
To everyone watching this review with hopes of purchasing from Albany Park, PLEASE DON'T.
I purchased the Kova Sofa + Ottoman in Blue Velvet on September 6, 2021 for a move in December. On their website FAQ they advise that customers purchase their items in advance and contact them to schedule shipment. That's exactly what I did. I didn't want to risk not having furniture especially cause their items always seemed on back-order. I placed order and they ensured me that it would be shipped November 30. First week of December comes around and I still hadn't received tracking information so I reached out. This is when the lies begin.
- They end up shipping my order on Dec 19
- The order is delayed because of the holiday and weather
- Only 3 of 5 items are accounted for by the warehouse
- Partial Delivery is approved - meaning that I can get the 3 items and wait for the remaining 5
- Oh no! None of the items are actually accounted for.
- The warehouse mysteriously closes and my items now have to be redirected to another warehouse
- MOST RECENT UPDATE: the items haven't been received at the final mile destination so we can't schedule a delivery.
Every single week, Albany Park had a new story to tell me about the whereabouts of my items.
The order was placed on Sept 6, 2021 and it is now January 26. I have been in my home for almost 2 months with no seating. I've had to cancel holiday get togethers, friends visiting. I can't even sit in my living room and watch tv. Every time I ask them for a refund they beat around the bush and ask me for additional time to resolve the issue. When that time is up, there's another lie.
Take your money and shop elsewhere. There is no sofa that is worth the headache that this company has giving me.
Here is my fully documented timeline if you are interested in knowing what happened www.albanyprk.com
Your door color in your old home was very beautiful! I remember gushing over it in older videos/vlogs.
To everyone watching this review with hopes of purchasing from Albany Park, PLEASE DON'T.
I purchased the Kova Sofa + Ottoman in Blue Velvet on September 6, 2021 for a move in December. On their website FAQ they advise that customers purchase their items in advance and contact them to schedule shipment. That's exactly what I did. I didn't want to risk not having furniture especially cause their items always seemed on back-order. I placed order and they ensured me that it would be shipped November 30. First week of December comes around and I still hadn't received tracking information so I reached out. This is when the lies begin.
- They end up shipping my order on Dec 19
- The order is delayed because of the holiday and weather
- Only 3 of 5 items are accounted for by the warehouse
- Partial Delivery is approved - meaning that I can get the 3 items and wait for the remaining 5
- Oh no! None of the items are actually accounted for.
- The warehouse mysteriously closes and my items now have to be redirected to another warehouse
- MOST RECENT UPDATE: the items haven't been received at the final mile destination so we can't schedule a delivery.
Every single week, Albany Park had a new story to tell me about the whereabouts of my items.
The order was placed on Sept 6, 2021 and it is now January 26. I have been in my home for almost 2 months with no seating. I've had to cancel holiday get togethers, friends visiting. I can't even sit in my living room and watch tv. Every time I ask them for a refund they beat around the bush and ask me for additional time to resolve the issue. When that time is up, there's another lie.
Take your money and shop elsewhere. There is no sofa that is worth the headache that this company has giving me.
Here is my fully documented timeline if you are interested in knowing what happened www.albanyprk.com
Beautiful tips & ideas! Love your space 💗 The couch is gorgeous & looks sooo comfy!!
To everyone watching this review with hopes of purchasing from Albany Park, PLEASE DON'T.
I purchased the Kova Sofa + Ottoman in Blue Velvet on September 6, 2021 for a move in December. On their website FAQ they advise that customers purchase their items in advance and contact them to schedule shipment. That's exactly what I did. I didn't want to risk not having furniture especially cause their items always seemed on back-order. I placed order and they ensured me that it would be shipped November 30. First week of December comes around and I still hadn't received tracking information so I reached out. This is when the lies begin.
- They end up shipping my order on Dec 19
- The order is delayed because of the holiday and weather
- Only 3 of 5 items are accounted for by the warehouse
- Partial Delivery is approved - meaning that I can get the 3 items and wait for the remaining 5
- Oh no! None of the items are actually accounted for.
- The warehouse mysteriously closes and my items now have to be redirected to another warehouse
- MOST RECENT UPDATE: the items haven't been received at the final mile destination so we can't schedule a delivery.
Every single week, Albany Park had a new story to tell me about the whereabouts of my items.
The order was placed on Sept 6, 2021 and it is now January 26. I have been in my home for almost 2 months with no seating. I've had to cancel holiday get togethers, friends visiting. I can't even sit in my living room and watch tv. Every time I ask them for a refund they beat around the bush and ask me for additional time to resolve the issue. When that time is up, there's another lie.
Take your money and shop elsewhere. There is no sofa that is worth the headache that this company has giving me.
Here is my fully documented timeline if you are interested in knowing what happened www.albanyprk.com
Love your sectional especially the color. The tapestry with the gallery pictures is just right.
To everyone watching this review with hopes of purchasing from Albany Park, PLEASE DON'T.
I purchased the Kova Sofa + Ottoman in Blue Velvet on September 6, 2021 for a move in December. On their website FAQ they advise that customers purchase their items in advance and contact them to schedule shipment. That's exactly what I did. I didn't want to risk not having furniture especially cause their items always seemed on back-order. I placed order and they ensured me that it would be shipped November 30. First week of December comes around and I still hadn't received tracking information so I reached out. This is when the lies begin.
- They end up shipping my order on Dec 19
- The order is delayed because of the holiday and weather
- Only 3 of 5 items are accounted for by the warehouse
- Partial Delivery is approved - meaning that I can get the 3 items and wait for the remaining 5
- Oh no! None of the items are actually accounted for.
- The warehouse mysteriously closes and my items now have to be redirected to another warehouse
- MOST RECENT UPDATE: the items haven't been received at the final mile destination so we can't schedule a delivery.
Every single week, Albany Park had a new story to tell me about the whereabouts of my items.
The order was placed on Sept 6, 2021 and it is now January 26. I have been in my home for almost 2 months with no seating. I've had to cancel holiday get togethers, friends visiting. I can't even sit in my living room and watch tv. Every time I ask them for a refund they beat around the bush and ask me for additional time to resolve the issue. When that time is up, there's another lie.
Take your money and shop elsewhere. There is no sofa that is worth the headache that this company has giving me.
Here is my fully documented timeline if you are interested in knowing what happened www.albanyprk.com
We love our olive colored Albany park sofa and chair in our basement too!
How has your couch held up?? Been very interested in getting the kova but I saw a super negative thread on Reddit about the kova that scared me off of it! (Said feathers come out, people can feel frame through cushions, cheaply made, etc)
I just ordered the same couch from Albany Park! Did you stuff the cushions or were they fluffy enough when you received them?
I found them full enough for us. I could see after a few years of use possibly needing some more fill, but with the zipper openings it would be easy to add
To everyone watching this review with hopes of purchasing from Albany Park, PLEASE DON'T.
I purchased the Kova Sofa + Ottoman in Blue Velvet on September 6, 2021 for a move in December. On their website FAQ they advise that customers purchase their items in advance and contact them to schedule shipment. That's exactly what I did. I didn't want to risk not having furniture especially cause their items always seemed on back-order. I placed order and they ensured me that it would be shipped November 30. First week of December comes around and I still hadn't received tracking information so I reached out. This is when the lies begin.
- They end up shipping my order on Dec 19
- The order is delayed because of the holiday and weather
- Only 3 of 5 items are accounted for by the warehouse
- Partial Delivery is approved - meaning that I can get the 3 items and wait for the remaining 5
- Oh no! None of the items are actually accounted for.
- The warehouse mysteriously closes and my items now have to be redirected to another warehouse
- MOST RECENT UPDATE: the items haven't been received at the final mile destination so we can't schedule a delivery.
Every single week, Albany Park had a new story to tell me about the whereabouts of my items.
The order was placed on Sept 6, 2021 and it is now January 26. I have been in my home for almost 2 months with no seating. I've had to cancel holiday get togethers, friends visiting. I can't even sit in my living room and watch tv. Every time I ask them for a refund they beat around the bush and ask me for additional time to resolve the issue. When that time is up, there's another lie.
Take your money and shop elsewhere. There is no sofa that is worth the headache that this company has giving me.
Here is my fully documented timeline if you are interested in knowing what happened www.albanyprk.com