What happens if you go into the invoice by clicking on them from the statement area, is it marked as paid down the bottom? Another common error is that you might have more than one contact. So you might have multiple invoices across two contacts. For example we are Avoda Business Advisory Pty Ltd, but you may also have us entered as Avoda Business Advisory. Let me know what you find.
Hi, I have an issue with my statements
Some paid invoices still shows as outstanding in my statements. What am I doing wrong or am I missing something
What happens if you go into the invoice by clicking on them from the statement area, is it marked as paid down the bottom? Another common error is that you might have more than one contact. So you might have multiple invoices across two contacts. For example we are Avoda Business Advisory Pty Ltd, but you may also have us entered as Avoda Business Advisory. Let me know what you find.
Maybe you're running the statement up to the date before the invoice was paid. Check dates