We can’t unlock this device because is still under contract. AT&T Locked iPhone What to do?

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  • Опубліковано 28 січ 2025

КОМЕНТАРІ • 148

  • @gavinryan-oi8zo
    @gavinryan-oi8zo 6 місяців тому +12

    If you’re still having an issue with a carrier locked phone go ahead and pick up an rsim unlock tool. Will work up to the iPhone 13. If you have an e-sim you’re out of luck for now.

    • @tbleli
      @tbleli 4 місяці тому

      any good places to get an rsim?

    • @rayrayshawd81
      @rayrayshawd81 2 місяці тому

      What about iPhone 15 plus

  • @hyunjooncho84
    @hyunjooncho84 Рік тому +4

    Thank you so much! I have Firstnet Iphone, and it just requested to unlock my iPhone! hopefully it works!

  • @jgquiroz5280
    @jgquiroz5280 Рік тому +3

    Excellent information, please make a video of what to do in case an iPhone is stolen, how can I as the user to make my device more secure?

  • @dorkydicken
    @dorkydicken Місяць тому

    What about doing this to an iPhone 15 that doesn't have a SIM slot Then what services can you use to repair it

  • @asifaliofficial786
    @asifaliofficial786 4 місяці тому +1

    I am from Pakistan and my iphone 11 pro max is sim locked can i open it?

  • @musicvibes8089
    @musicvibes8089 Рік тому +2

    i have iphone 14 pro max . no place to insert gevey sim !! what can be the solution

    • @SuAmigoAlex
      @SuAmigoAlex  5 місяців тому

      Contact the carrier, they might be able to do something. Also search on eBay

  • @mohammadejaz3523
    @mohammadejaz3523 Рік тому +4

    Hai I from INDIA. I am planning to buy an Iphone xs AT&T locked(US phone) and I have checked using ATT website it is asking email and contact number for creating unlock request.so I want to know that Are the going to charge me for unlocking the device? if so then how much? on rough estimate.
    Please let me know any info about this. thank you alex

    • @SuAmigoAlex
      @SuAmigoAlex  Рік тому +1

      Namaste, if you want to use the iPhone in India pls buy an unlocked iPhone, don’t buy a locked iPhone hoping to unlock it for free, unless you already have the IMEI and AT&T already approved your request with that IMEI.

    • @mohammadejaz3523
      @mohammadejaz3523 Рік тому

      @@SuAmigoAlex Namaste..great advice I will try through the website.
      Thank you Alex..

    • @saikrishnakittu9475
      @saikrishnakittu9475 9 місяців тому

      Possible paid ways to unlock ? For Permanent unlock verizon

  • @danielcruzgomez8528
    @danielcruzgomez8528 Рік тому +3

    Hello Alex, I have an iPhone 14 pro that at the time of checking the IMEI comes out clean but when I do the steps it tells me that I have to pay the installment plan, and well they gave it to me by 2nd hand, does that mean that it is going to be blacklisted?

    • @SationalCyn
      @SationalCyn 9 місяців тому

      If it's T-Mobile you are probably fine. Not sure about other carriers

  • @cameronstarkey3165
    @cameronstarkey3165 3 місяці тому

    So dose this just mean its locked to that network, in the uk provider cant lock phones to one network now as they have to let you have flexibility

  • @DLFfitness1
    @DLFfitness1 Рік тому +7

    There are no free rides. A lot of companies use locked phones to lock you into their services. Unfortunately new phones quickly become old phones. The promise of a new phone, is simply locking you into a contract.

    • @SuAmigoAlex
      @SuAmigoAlex  Рік тому

      I remembered switching carriers just to get an iPhone, the iPhone began in the US with an AT&T contract, back in the days

    • @jazzybrady3497
      @jazzybrady3497 Рік тому

      I paid mine off and they still won’t unlock it 😢

    • @jessespencer6330
      @jessespencer6330 Рік тому

      Phone only gets locked to the carrier after they put the sim chip in. If you put sim in yourself it will lock to whichever carriers sim you are putting in the phone

  • @thes3xcichef
    @thes3xcichef 9 місяців тому

    I have an AT&T 12 Pro Max and just wondering if I can convert it over to a prepaid still using AT&T

  • @leodeville4608
    @leodeville4608 4 дні тому

    If I bought phone that wasn’t paid off through att iPhone 16 pro max can I use for cricket

  • @moparjerry3102
    @moparjerry3102 12 днів тому

    Can I use it with an att prepaid account

  • @JugrajSingh-x1t
    @JugrajSingh-x1t 11 місяців тому +1

    Current status denied then what’s a next ?😢

    • @SuAmigoAlex
      @SuAmigoAlex  11 місяців тому +1

      ua-cam.com/video/nwKtr-jMoJM/v-deo.html

  • @ok1k8888
    @ok1k8888 Рік тому +1

    Hi how about the blacklisted one at&t variant also is there anything i can do for me to be able to use it outside the US like asian country? Someone is selling me a sealed iphone 13 and upon checking the imei is blacklisted i guess in the US?

  • @ArleneRozo
    @ArleneRozo Рік тому +8

    Thank you it worked -- your video was very clear and easy to follow.

  • @Viral_Barn
    @Viral_Barn Рік тому

    What if you are the owner of the phone any way to do it then?

  • @frenddymusiccompany9134
    @frenddymusiccompany9134 Рік тому +20

    says. We can’t unlock this device until the former owner removes it from their AT&T account. how can i solve?

    • @EpicMyLife
      @EpicMyLife 10 місяців тому +5

      They didn’t paid the contract. You can’t do anything rather than taking the iPhone imei and paying their balance or using that phone as a trade-in to another carrier. Spoofing the IMEI … but is a gray area.

    • @vivekpatel6776
      @vivekpatel6776 9 місяців тому +3

      @@EpicMyLifeany red flags on trading it in if it’s unpaid? Just curious

  • @Kvngstudio
    @Kvngstudio Рік тому +1

    Can i use the phone via wifi and use apple services? Maybe download apps and use the phone normal without putting a sim card in it?

    • @SuAmigoAlex
      @SuAmigoAlex  Рік тому +1

      Yes like an iPod will work fine, or get a Gevey Pro SIM

    • @babanikki7828
      @babanikki7828 Рік тому +1

      What does a gevey pro do ?

  • @alivinez161
    @alivinez161 3 місяці тому

    I HAVE JV 15 PRO MAX AND CLEAN BUT ITS ONLY ESIM HOW CAN I MAKE IT USABLE

  • @mabelh16
    @mabelh16 7 місяців тому

    So how to we use it on cricket? If Atnt locked it

  • @PapaleguasNY
    @PapaleguasNY Рік тому

    Does it work for Iphome 14?

  • @Belugagaming-mmysboi
    @Belugagaming-mmysboi Рік тому

    What if it takes me to the page where I can fill in my form?

  • @theanimecompletionist
    @theanimecompletionist Рік тому +10

    This actually happens usually even if there isn’t a contract. You have to call their loyalty department until they force the unlock. Just did this yesterday with my Pixel 6 Pro.

    • @Sauvetur
      @Sauvetur Рік тому

      I agree. I need to contact loyalty because I literally paid off my iPhone 12 Pro Max and any recent bills. It doesn’t let me submit an unlock request and I spoke to an agent telling me to wait 24-48 hours meanwhile she shoved advertisement and offers up my throat to stay with ATT if I connect the second line. I don’t understand why the forcing us to be LOCKED when we have already 100% paid off the device. Honestly it’s better to buy the iPhone full price from Apple or any cellar device. ATT IS A SCAM

    • @davidngulube5944
      @davidngulube5944 Рік тому

      Can this also work for me cause I bought a cricket Samsung A13 from a certain seller on ebay last month and he said the phone was used for 4months...it can't unlock
      Any solution

    • @Faisal-Alomari
      @Faisal-Alomari Рік тому

      Literally not true

    • @Glockxilla
      @Glockxilla Рік тому

      ​@@Sauveturwhat's funny is you can't even get a hold att customer service anymore. You get thru the first section of the auto voice, then after that it says "numbers is no longer in service" lol

    • @forromedia
      @forromedia Рік тому

      How do you call loyalty department?

  • @cpakiller87
    @cpakiller87 5 місяців тому

    Have some questions

  • @cihataru8387
    @cihataru8387 Рік тому +1

    Hi Alex,
    I live in Turkey.
    I bought iphone 14 pro max from Puerto Rico but AT&T locked it.
    full payment in advance. But They say you have to wait 60 days.
    Is it okay if I don't use AT&T for 60 days (I accidentally deleted the e-sim from the phone)?
    I won't be using AT&T for 60 days. I will buy new operator e-sim in turkey after 60 days

    • @omerdemc
      @omerdemc Рік тому

      Bende de 13 pro max var çalışmıyor malesef sakın gevey isimli cihazı almayın çalışmıyor.

    • @omerdemc
      @omerdemc Рік тому

      Siz sorunu çözebildiniz mi ?

    • @youtubestudio1600
      @youtubestudio1600 10 місяців тому

      ​@@omerdemc14 pro e simli bende de var nasil çalıştırabiliriz

  • @elsosabandz302
    @elsosabandz302 4 місяці тому

    So I can use a AT&T prepaid sim on a AT&T sim locked iPhone

    • @SuAmigoAlex
      @SuAmigoAlex  4 місяці тому

      I think so, also Cricket Wireless

    • @elsosabandz302
      @elsosabandz302 4 місяці тому

      @@SuAmigoAlex hope so I just purchased this iPhone 12 off a friend that works at AT&T he says put a AT&T prepaid sim in it since it’s AT&T sim locked

    • @elsosabandz302
      @elsosabandz302 4 місяці тому

      @@SuAmigoAlex Update: it’s does work with AT&T prepaid SIM card . Thanks

  • @quzeanalove6331
    @quzeanalove6331 8 місяців тому

    I know nothing about iphone plans but someone just told me they were put on a plan where there were three different phones, paid for one got the others free but the main phone is the only phone they can use to make payments on... can someone please tell me if this is true or not and maybe explain to me how this stuff works I think I am being lied to....😑😑😑

  • @angelinapatel9358
    @angelinapatel9358 8 місяців тому

    What do you do if it says you can’t unlock your device until your installment plan is paid off

    • @SuAmigoAlex
      @SuAmigoAlex  8 місяців тому

      Keep trying once a week, use an MKSD SIM in the meantime.

  • @drdoc7508
    @drdoc7508 6 місяців тому +3

    FCC about to change rule... All providers will need to unlock phones in 60 days... This should have been done years ago

    • @SuAmigoAlex
      @SuAmigoAlex  6 місяців тому

      ua-cam.com/video/aG_agwO79oo/v-deo.html

    • @JasonRodriguez-b4h
      @JasonRodriguez-b4h 6 місяців тому

      It’s true that what the Att website told me I have to wait 60 days

    • @-J4iRO-
      @-J4iRO- 3 місяці тому

      Wow really? Where did you read about that news ?

    • @Joe-r7q
      @Joe-r7q 3 місяці тому

      Really? When will that happen?

  • @aslammuhammed4094
    @aslammuhammed4094 Рік тому

    When i submit it say -We can’t unlock this device because it’s not compatible with the AT&T network.

  • @carterjoe67856
    @carterjoe67856 Рік тому

    if my account it’s closed with att due to non payment, can i use a att prepaid card from walmart?

    • @SuAmigoAlex
      @SuAmigoAlex  Рік тому

      Try it, AT&T still wants your business, or you can use Cricket too

    • @babanikki7828
      @babanikki7828 Рік тому

      Did it work with the prepaid ???

  • @EdFonsecaR
    @EdFonsecaR 9 місяців тому +1

    We can't unlock your device until 60 days post-purchase. Please submit an unlock request after you’ve had your device for 60 days or more.

    • @mmclue5841
      @mmclue5841 7 місяців тому

      What did you do?

    • @lyrics_2433
      @lyrics_2433 7 місяців тому

      I can fix that one for you

    • @Yo_arian
      @Yo_arian 3 місяці тому

      @@lyrics_2433 can u help me w that?

  • @AdvanceTechbyBBHM-F-
    @AdvanceTechbyBBHM-F- 4 місяці тому

    Hey alex i got your method but it show me a message on it “we can’t unlock your device because we did not find it in data base sold from At&t” i checked the carrier but it’s showing at&t can you help me with it?

  • @dollarhood6213
    @dollarhood6213 Місяць тому

    We can't unlock this device right now because it was recently upgraded. Please wait to submit your device unlock request until 14 days after purchase. this is what it’s showing me

  • @MoorishDesign
    @MoorishDesign 7 місяців тому +1

    i tried to unlock my iphone X but i'm getting an error message saying :We can’t unlock this device because it has been reported as lost or stolen
    . How can i fix this issue . Thank you

    • @SuAmigoAlex
      @SuAmigoAlex  7 місяців тому +1

      Your device is blacklisted, try on eBay, depending on the reason why was blacklisted they might be able to do something.

  • @KeithBerry-wc1jx
    @KeithBerry-wc1jx Рік тому

    My iPhone 11 stuck on emergency calls person who lost phone said I can keep it because he has a new iPhone what can I do please help I phone apple they say connect to I tunes or I cloud but u have to have apple I'd which I not got please help

  • @reesa8573
    @reesa8573 Рік тому

    But there is no sim tray

  • @JaLa-qs9ip
    @JaLa-qs9ip 3 місяці тому

    It says this isn’t an att phone

  • @deancolbird2240
    @deancolbird2240 Рік тому +4

    My blacklist is clean so what exactly I have to buy to unlock it?

    • @ErinWolf-vn2gp
      @ErinWolf-vn2gp Рік тому

      That's what I'm wondering and I don't know where to find video

  • @danielcruzgomez8528
    @danielcruzgomez8528 Рік тому +1

    Hola Alex, espero y leas mi comentario 🥺
    Recientemente me regalaron un iPhone 14 pro Max americano de 2da mano, y al revisar el IMEI no está en BlackList, pero cuando hago este mismo proceso de at&t me sale que no se puede desbloquear hasta pagar el plan de cuotas, y la verdad no me interesa desbloquearlo ya que yo soy de AT&T
    Si está en cuotas y pues no se paga entonces después de tiempo lo van a poner en la BlackList?

    • @Calejandro_
      @Calejandro_ Рік тому

      Hola por lo que entiendo no pasa a estar en la lista negra tengo el mismo problema pero con 13 pro y ya tengo como un año de tenerlo y no lo bloquean por parte de Apple pero mi pregunta es como desbloquearlo de Att o si habrá alguna manera de pagar la Mora pendiente

    • @Calejandro_
      @Calejandro_ Рік тому

      Si sabes cómo salir de la mora con att me ayudas por fa es que quiero liberarlo con esa compañía

    • @danielcruzgomez8528
      @danielcruzgomez8528 Рік тому

      @@Calejandro_ tu iPhone también está con adeudo y no está en lista negra?

    • @charlierivera5013
      @charlierivera5013 Рік тому

      Mi teléfono está saldo tengo un 14 promax y dice que está boqueado no entiendo

  • @guadamagana4008
    @guadamagana4008 10 місяців тому

    What is the solution, when it says I have to wait 24 hours and I wait 24 hours and the same thing happens?

    • @SuAmigoAlex
      @SuAmigoAlex  10 місяців тому

      If you paid it in full file a FCC complaint, they will unlock it!

    • @guadamagana4008
      @guadamagana4008 10 місяців тому

      @@SuAmigoAlex It's not iPad, it's iPhone 11, I haven't found a solution 😥

  • @EmmanuelMens-d1f
    @EmmanuelMens-d1f Рік тому

    14 pro max esim Locked to att and it’s blacklisted anyway you can help me out ?

    • @SuAmigoAlex
      @SuAmigoAlex  Рік тому

      Why it was blacklisted?

    • @EmmanuelMens-d1f
      @EmmanuelMens-d1f Рік тому

      @@SuAmigoAlex I’ve got no idea I was one using the esim and it later came on as no service until date still no service

    • @EmmanuelMens-d1f
      @EmmanuelMens-d1f Рік тому

      @@SuAmigoAlex hello

  • @Constantinos-Cy
    @Constantinos-Cy 5 місяців тому

    Well I am the original owner of my device but I cannot recieved incoming calls..

  • @KomeFits
    @KomeFits 9 місяців тому

    This makes their service useless if i could just call the carrier why woukdbt i do that

  • @heshamkhaled2472
    @heshamkhaled2472 6 місяців тому

    It worked thank you

  • @rasheedabdul9478
    @rasheedabdul9478 Рік тому +1

    The website not working

  • @dorismlay1989
    @dorismlay1989 4 місяці тому

    You can’t unlock your device until your installment plan is paid off. If you pay off your device as part of your monthly bill, wait until the start of your next bill period to unlock it.
    Want to pay off your device early? Make sure your number has been active on the device for at least 60 days. Then, sign into your account to review and pay off your installment plan. Wait 48 hours after you make your final payment to submit a new unlock request.

  • @MS-mt3hi
    @MS-mt3hi 8 місяців тому

    We can't unlock this device because it has been reported as lost or stolen. Any solution??

    • @lyrics_2433
      @lyrics_2433 7 місяців тому

      Blacklisted server off

  • @Dave-vw9bm
    @Dave-vw9bm 8 місяців тому

    Alex, so I have this exact clean per IMEIpro check, who should I use to unlock my device?

  • @darylrupe7881
    @darylrupe7881 Рік тому +2

    att is a pain. their system is terrible. i left att after 15 years

  • @LemozRatakele
    @LemozRatakele Рік тому

    But if it’s blacklist can you still unlock it ?

  • @Anoesix2
    @Anoesix2 Рік тому

    tmobile iphone 13?

    • @SuAmigoAlex
      @SuAmigoAlex  Рік тому

      ua-cam.com/video/Y1wEpfdYfQk/v-deo.html

  • @haihoang879
    @haihoang879 Рік тому

    My server is not support 😢 how can i do it 😢

  • @rayross8111
    @rayross8111 Рік тому

    Can you still use your active service on another phone after using the unlocked SIM card?
    I have T-Mobile service but I am trying to use an ATT phone that’s not paid off and it’s locked. Will I be able to use my T-Mobile service. What about E-Sim? Thank you

  • @KINg-qz8xp
    @KINg-qz8xp 8 місяців тому

    Bro They Say ….We can’t unlock this device because it’s not compatible with the AT&T network

  • @luzdenocheavila1987
    @luzdenocheavila1987 Рік тому +1

    AT&T has my device locked, I wanted to give it to a relative, the phone is old, it was replaced by AT&T already 2 times, I don't own them any termination fee, still, AT&T refuses to unlock it while I have a contract even that the phone is already paid. and that "Login into your account" didn't work either. As soon as the contract is finish, I will change carriers.

    • @SuAmigoAlex
      @SuAmigoAlex  Рік тому +2

      You have all the right to unlock it since its paid in full, pls follow the steps, dont login into your account

    • @luzdenocheavila1987
      @luzdenocheavila1987 Рік тому

      @@SuAmigoAlex Thank you Amigo, but I already went to the AT%T page and intrude my IMEI, when to the store, chat support, phone support, and all they say is that the phone is part of the contract. I ask them to remove it but they said I have to wait 30 days to make the request, I wait, nothing happens, call again and they give me other 30 days to try. I so full of that company. But thank you again.

  • @entrepregod11
    @entrepregod11 Рік тому

    Just put it on Cricket like I did. I needed a second phone to cheat on my wife and found this old iphone XS Max i had. Its locked to ATT because its not paid off and i put it on cricket good to go

  • @yayafitini
    @yayafitini 5 місяців тому

    DO NOT SEND YOUR MONEY TO THE UNLOCK COMPANY THEY ARE SCAMMERS

    • @SuAmigoAlex
      @SuAmigoAlex  5 місяців тому

      They used to return your money if they couldn't unlock a device, I don't know if they changed their policy now.

  • @nguyennuong1234
    @nguyennuong1234 3 місяці тому +1

    ATT is suck. I have 6 iphone XS. And I original owner. Paid off the contrast. Still, they won't unlock the phone. Got the same message. Call them, they don't care, they want me to continue with their phone plane. Stay away from ATT.

    • @Goldenkid49
      @Goldenkid49 3 місяці тому +2

      Att suck they change the bill on you and dont explain changes

    • @Goldenkid49
      @Goldenkid49 3 місяці тому

      Att fkn SUCKS worst customer dont care

  • @AdvanceTechbyBBHM-F-
    @AdvanceTechbyBBHM-F- 4 місяці тому

    Please reply bro

  • @sohail6491
    @sohail6491 6 днів тому

    Can you unlock my iPhone

  • @thechaviousfamily4949
    @thechaviousfamily4949 7 місяців тому

    8

  • @mabelh16
    @mabelh16 7 місяців тому

    Atnt sucks

  • @xigege914
    @xigege914 Рік тому

    给你序列号,可以远程帮助我吗

    • @SuAmigoAlex
      @SuAmigoAlex  Рік тому

      抱歉,正如视频所说,如果您收到该消息,AT&T 将不会提供任何帮助。

    • @xigege914
      @xigege914 Рік тому

      我只想解开网络锁,你可以帮我解锁吗

    • @SuAmigoAlex
      @SuAmigoAlex  Рік тому

      @@xigege914 我希望我能,但当 AT&T 拒绝请求时,我真的无能为力。

    • @xigege914
      @xigege914 Рік тому

      @@SuAmigoAlex 我给你imei你帮我试试可以吗?

    • @TienNguyen-xk9rp
      @TienNguyen-xk9rp Рік тому

      i'm in asia and i also use at&t, i tried to contact but they seem to ignore. It's quite annoying when my device is not unlocked like other carriers

  • @WEEDISMYGOTO
    @WEEDISMYGOTO Рік тому

    Damn i wish i seen this video i just paid fhat advertisement $26 to unlock my phone

    • @SuAmigoAlex
      @SuAmigoAlex  Рік тому

      Still is cheap, some people charge $80 or more

    • @WEEDISMYGOTO
      @WEEDISMYGOTO Рік тому

      @@SuAmigoAlex yea its asking me to pay another $70 i didnt lol i called my care to get my money back but its a pending transaction and they cant do anything

    • @SuAmigoAlex
      @SuAmigoAlex  Рік тому

      That's a SCAM, check the video I did showing how they operate: ua-cam.com/video/rLJdHrxbBxU/v-deo.html

    • @SuAmigoAlex
      @SuAmigoAlex  Рік тому

      ua-cam.com/video/rLJdHrxbBxU/v-deo.html

  • @JugrajSingh-x1t
    @JugrajSingh-x1t 11 місяців тому

    Current status denied then what’s a next ?😢

    • @SuAmigoAlex
      @SuAmigoAlex  11 місяців тому

      This ua-cam.com/video/nwKtr-jMoJM/v-deo.html