How do I set up call routing in Talk?

Set up Talk call routing with groups, configure routing, and optimize greetings for a seamless customer experience.
Timestamps:
00:00 - Intro
00:12 - Agent group setup
00:31 - Talk settings
01:05 - Routing settings
01:32 - Greeting settings
02:19 - Test the setup
Where can I ask questions?
Head to the Zendesk Community, our online discussion space where you can ask questions, post product feedback, share tips, and talk with other users worldwide, 24/7.
www.zendesk.co...