Unlocking the secrets inside USAA's main campus
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- Опубліковано 8 лис 2017
- Unless you've worked there or have been there for a meeting or perhaps a military ceremony, you may not know what lies inside the massive USAA campus on Fredericksburg Road.
Usaa doesn’t pay claims .. i guess this is where they spend our unpaid insurance claims...
Hey Usaa what’s going on inside ? Leadership is crumbling and employees are taking the brunt of it while manager with no managing experience are leading Teams into oblivion.
You are correct
Amen. What it is is they hire former officers to be managers and they try to treat employees like their cadets.
Crumbling ? How so?
Worked inside place is huge
Forgot to mention the unworkable load given to the employees.
Zero idea what your talking about, the company prides itself on work life balance
@@iforgot669 if you work there do u still feel that way. And how was your last bonus ?
@@79dogface I still work there and still feel the same. I'm not in the customer service side. I do know it's harder over there, but it's a great company to work for.
Mandatory freaking overtime. They don't allow employees that work their stupid phones to have a life. Sickening, abusive company
You said it all. You do not work customer service. Enough said.
impressive. Thanks for the inside and grounds tour :)
You oughta do a story about how they treat their employees now. Let me help you: Back to back calls, micromanaged to death, little to no chance of moving up, benefits cut, bonuses reduced...........
Bank employee here, and I can confirm. What a sad place this company has become. I remember when people were jealous that others worked here. Now that is not the case. If you are not employed here, consider it a blessing.
@@discobiscuits2100 Yep, when I worked there bonuses could be upto 20%, you got money to buy exercise equipment, there was a pension, you got something called retirement plus.... Now the max bonus is 10%, the money for the EE is gone, they ended both the pension and retirement plus. They told you if you took insurance courses you could move up in the company - bold faced LIE. After over 17 years and never getting off the phones, I was on the verge of losing my remaining sanity. I quit for a job that I took a slight pay cut at but it was the best decision OF MY LIFE.
Every time I call the person on the phone is aggravated that I called. They sound tired and ready to give up.
Because they are. No matter what you do or how good of a job you do, managers will find fault in your work. That means you Cathy Floyd you f*t b***h.
Because you are 1 of about 50 calls they take and they are probably running out of breath, much like I did.
Man I want to work here don't care what anybody says about it.
It's funny, I watched this video when I landed a job as a contractor with USAA in their marketing division, and was excited to move to SA for the job. What the video severely fails to mention is that all of the perks are for employees, not contractors, no matter if your contract is to convert to permanant employee. As a contractor, you can't use the gym; you have to park on the end parking lots which means ton of walking if your office is not at the ends of this super long building; for you to actually see the shuttle is like winning a lottery; for Christmas they stop all food one day and serve some nasty meal for free to employees and like $11 to contractors; contractors have to pay high price at food court throughout the year, while employees get a big discount; and the campus has seating all around, but contractors must stay glued to their desk. And if this is not enough for you, just know they treat contractors as disposable resources without care.
You can get a burger and fries for under 5 dollars. How is tht expensive? Even without the employee discount the food is still cheaper than going out anywhere. You really just trying to complain about anything.
@@iforgot669 you must suck at math, you can't even get a meal at a fast food for $5 bucks outside of the campus, forget at their inflated cafeteria pricing. And not anything, but everything.
BOO HOOOO!!! You should apply to be a full time employee then
Being an employee is no better. If you're in a customer contact area they work you like a rented mule.
Awesome, I'd still rather work at the downtown USAA office if I were given the choice between the main campus and downtown.
Geico is a better insurance company compared to USAA in my experience.
I got a job offer from both. You would advise I work at geico ?
Worked at the Pentagon and sure enough, USAA HQs has the same amenities. A mini-city. USAA Member for almost 4 decades, cadet officer years to present. Great bank!
US$500AA pretends to take care of veterans; I am a veteran: two years in Vietnam with personal decorations for valor; USAA has lied and cheated me over the last year and cost me over $5000; this is a rogue company run by a criminal and staffed with morons. Do business with this garbage operation at your own risk.
Not sure how that is even possible. I've never had an issue with USAA, and this sounds more like user issues. Not the company.
So that’s where all the interest they charge me goes to. I closed my account with them. They don’t really care about the military members, only how much money they can make off of interest from them.
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