How To Use ServiceNow Filters

This video will teach you to apply, modify, create, and save custom filters. The current filter is indicated by a hierarchical list of conditions-breadcrumbs-at the top of the table. By using filters and breadcrumbs, you can view only the specific data that you need.

[@gabrielaestefania7814]

I was so stuck, because I couldnt find a saved filter. Thank you so much made my life easy

[@kenanderson2059]

Thank you!!! This is refreshing to see a better understanding on this application.

[@TomasMG]

It is exactly what I needed, how to run/modify a created filter. Thank you! :)

[@Rajgitaa]

How do you add that filter to your Favorites list?

[@charleslondon9900]

Very good, thanks a whole bunch, this will save me a least an hour per week.

[@wardrich]

Is there no way to just free-form type in a filter string? The wizard is nice, but say I have a specific list of 20 tickets, can I not just manually enter the query string somewhere? It would be way faster than configuring 20 separate rows of criteria boxes in a wizard.

[@dodecafono]

Hello! Do you know how can I filter and list in the same list INCs and SCTASKs? Thanks!

[@itprosetal]

This was a very good presentation. Exactly what I needed. Thank you.

[@pardhasaradhi2872]

Nice, How to change the color of state in progress which is in blue color

[@kimsmoussa]

Thanks for this. I'm still a bit confused about the explanation of the Dependant condition and top-level condition. What's the A, B C or D condition? What if I have more than that? We normally have our reports based on top-level conditions.

[@karthiganagaraj865]

Hi!!
Hope this finds you..
Is there a way to find if any attachment is attached to the RITM of request in service now by creating a report!?
I have limited access to snow in my vm!
They have restricted most of the functionalities! I can't do scripting as well..
Reporting is the only way.. could you please help me with it!?
Hoping for your reply..

[@nathsambu]

Really this is very helpful to create filter.. Thanks :)

[@sunilKonap]

How to freeze the filter? Once a filter is created, user should not have access to remove the filter, can this be done?

[@swathigade6958]

Drag and that filter link into favourites

[@snehadhotre3409]

Can we create report after applying filters ??

[@azzgar4057]

20:52 is 8:52pm not 10 ;) nice vid thanks

[@naveenhallad5347]

How to delete saved filter ?

[@hcrana302]

How do I import a filter?

[@tarunrana6956]

Thank you .. 😊