Hello Heat Visuals, kindly reach out to our support team at support@webkul.com so that they can assist you with the requirement and how to achieve the same. Warm Regards, Team Webkul.
i am trying to get in touch with them but i have very large response that didn’t help i don't think they are working on the app anymore! from what i have sent i don't recommend the app maybe it will change when i get a clear response!
Hello Beauteselect, I understand your concern. Kindly connect to the support team via support@webkul.com or from the contact us link - webkul.com/contacts/#webkul-contact for faster support for the issue that you might be facing. Warm Regards, Team Webkul.
no option for interval time in between the auctions so you'll basically have to end them all at the same time which really SUCKS! besides CSV file doesn't upload properly, i keep getting invalid date format error message
Hello , Thank you for reaching us! While creating auction on product, you can set different date and time on different auction, so the auction get started and ended not at the same time. Please send the csv file on support@webkul.com , so support team can check and help you. Best Regards, Team Webkul
Hello, Greetings from Webkul. There is no country-wise restriction for using the app. You can use the Product Auction app in any country. NOTE:- Currently, multi-currency won't be supported. Kindly reach out to our support team at support@webkul.com so that they can assist you with the requirement and how to achieve the same. Warm Regards, Team Webkul.
Hi, Thanks for sharing the feedback, very soon we will be sharing a new video with you for the same. Meanwhile, you can also refer the user guide : webkul.com/blog/shopify-product-auction/ Regards, Team Webkul
Hi, Greetings from Webkul! You can go through the video given in below link to understand how the admin can add auction to a product on his Shopify Store using Product Auction App: ua-cam.com/video/pBUwbXcJaJE/v-deo.html Hope this Helps! In case of any query, just drop us a mail at shopify@webkul.com or Create Ticket at support.uvdesk.com/en/customer/create-ticket/ We will be very happy to assist you. Thanks & Regards, Team Webkul
Hello@@farouqnimer, Thanks for writing to us! In the Product Auction app, Customers get the notifications via email. To know about the app configuration, feel free to drop a mail to support@webkul.com. Best Regards, Team Webkul
Webkul can you configure the app so that my customers login/receive notifications exclusively via cell phone number. I leave in a part of the world where many people’s first exposure to technology was via smartphones and they know absolutely nothing about email nor are they willing to learn. I can pay you for this customization
Hello@@farouqnimer, Thank You for writing to us! We will surely help you with the same. Just drop a mail to support@webkul.com OR create a ticket at webkul.uvdesk.com/en/customer/create-ticket/ and the team will be very happy to assist you. Thanks & Regards, Team Webkul
apps.shopify.com/product-auction
Can bots get around this feature and force purchase the product to checkout ?
Hello Heat Visuals, kindly reach out to our support team at support@webkul.com so that they can assist you with the requirement and how to achieve the same.
Warm Regards,
Team Webkul.
i am trying to get in touch with them but i have very large response that didn’t help i don't think they are working on the app anymore! from what i have sent i don't recommend the app maybe it will change when i get a clear response!
Hello Beauteselect,
I understand your concern. Kindly connect to the support team via support@webkul.com or from the contact us link - webkul.com/contacts/#webkul-contact for faster support for the issue that you might be facing.
Warm Regards,
Team Webkul.
Having issues with the coding, is there a video for that available?
Hello Marisa, You can reach out to our support team at support@webkul.com
Warm Regards,
Team Webkul
no option for interval time in between the auctions so you'll basically have to end them all at the same time which really SUCKS! besides CSV file doesn't upload properly, i keep getting invalid date format error message
Hello ,
Thank you for reaching us!
While creating auction on product, you can set different date and time on different auction, so the auction get started and ended not at the same time.
Please send the csv file on support@webkul.com , so support team can check and help you.
Best Regards,
Team Webkul
Hello can I use this app for auction on Shopify in another country instead of US?
Hello, Greetings from Webkul.
There is no country-wise restriction for using the app. You can use the Product Auction app in any country. NOTE:- Currently, multi-currency won't be supported.
Kindly reach out to our support team at support@webkul.com so that they can assist you with the requirement and how to achieve the same.
Warm Regards,
Team Webkul.
Hello, do you have a french version of the app ?
Hey Abdellah, kindly reach out with your requirements for the Shopify platform at -- webkul.com/contacts/
Regards,
Team Webkul.
Thank you for READING for us all the steps (cause we can't read it ourselves), and telling us absolutely NOTHING to help install this app
Hi,
Thanks for sharing the feedback, very soon we will be sharing a new video with you for the same.
Meanwhile, you can also refer the user guide : webkul.com/blog/shopify-product-auction/
Regards,
Team Webkul
Hi,
Greetings from Webkul!
You can go through the video given in below link to understand how the admin can add auction to a product on his Shopify Store using Product Auction App:
ua-cam.com/video/pBUwbXcJaJE/v-deo.html
Hope this Helps!
In case of any query, just drop us a mail at shopify@webkul.com or Create Ticket at support.uvdesk.com/en/customer/create-ticket/
We will be very happy to assist you.
Thanks & Regards,
Team Webkul
Typical Indian bullshit. "Vee need to make money and provide you with a stupidly hard to use app".
I am having so much trouble pasting the codes in the right places
Hey, Just Drop us an email at support@webkul.com and We'll get back to you shortly.
I want notifications for customers to be done by email. Can you configure the app to do the notifications and registration by cell phone number?
I mean notifications by cell phone number
Hello@@farouqnimer,
Thanks for writing to us!
In the Product Auction app, Customers get the notifications via email.
To know about the app configuration, feel free to drop a mail to support@webkul.com.
Best Regards,
Team Webkul
Webkul can you configure the app so that my customers login/receive notifications exclusively via cell phone number. I leave in a part of the world where many people’s first exposure to technology was via smartphones and they know absolutely nothing about email nor are they willing to learn. I can pay you for this customization
Hello@@farouqnimer,
Thank You for writing to us!
We will surely help you with the same. Just drop a mail to support@webkul.com OR create a ticket at webkul.uvdesk.com/en/customer/create-ticket/ and the team will be very happy to assist you.
Thanks & Regards,
Team Webkul
Get ready to Meet Webkul at the Delhi ECommerce Meetup on 23rd September 2017, check details here : bit.ly/2vLJJCU