Ignition + Connex One: Client testimonial

"Gamification is huge within the contact centre environment, specifically in sales, so anything that's recognising and incentivising agents to compete will drive them to the next level." - Mark Mitchell, Managing Executive: Distribution at Ignition Group
When looking to increase productivity across their sales teams, Ignition Group adopted Connex One to gain full visibility of agent performance and utilised #Gamification features to motivate and reward their customer teams.
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