Alex, I am out of words my friend. I just placed an order online for a few items your business sells, and to my utter and pleasant surprise, you guys shipped the order in less than one hour!!! Thank you so much for the great service. We (myself and my children in college) enjoy your educational videos, which are informative technically, and we also enjoy your persona and your reflections on other philosophical issues you share during some of your UA-cam clips. I hope next time I drop my children at UCSB I will have time to drive to your shop and meet you in person.
Hello, respected Mr. Alex, I am one of the followers of your valuable channel, and I watch and follow everything you do with all honesty and sincerity for your followers. We have learned a lot from you, and all of your work and explanations are beautiful, understandable, and very simplified. We are thankful to you for all the effort you have made. Today, I am watching this explanation of how to fulfill buyers’ requests, and we are very proud. With you and your esteemed family, especially your esteemed father and uncle, and since I always order from outside the Kingdom of Saudi Arabia, I have sufficient background on foreign shipping and what it requires. I was very pleased to see my request among the requests of our esteemed brothers. Once again, I thank you very much and I wish you and your family good health and success, Amen.
Really interesting to see the international shipping process Alex, thank you. In the past did you ever use eBay to sell products, or have you always done it on your own platform?
We never used eBay for business. We started with Amazon affiliate links in the past, but then expanded to having our own product line using our platform and we promote by using the tools in our repair videos. We sell what we use, We offer super fast service and every tool is quality checked. We stand behind our products. Why would customers go anywhere else.
Coincidence you made this video after I recently created a big order for the UK but I still had to abandon the cart because one of the items was not in stock. As you say, its not worth paying the shipping unless you can make the order worth whilst but unfortunately if everything isn't in stock we would have to pay another big shipping fee when the missing item is back in stock.
@@NorthridgeFix hmmrm, I did copy & Paste the order to keep a copy of what I did add to the basket. I had 11 line items on there and the UV Light was on my wishlist but isn't isn't one of the line items, so it could have been that.
Below are links to more fulfillment videos you can watch, some done in our old shop. ua-cam.com/video/uDnWGvK1aTA/v-deo.htmlsi=0NkvAeeknWt6IBQ2 ua-cam.com/video/J6Exn1HDSB0/v-deo.htmlsi=q4k15486euIuwa1_ ua-cam.com/video/APdgm9YmLoQ/v-deo.htmlsi=4TkE1QbGp9kpfZ5f ua-cam.com/video/63py-Ens0b0/v-deo.htmlsi=T-2giowhTR0No9jR
Central Africa, India, Indonesia, Israel, Palestine, South Africa, Morocco, Algeria are all flagged by out system for previous consistent fraudulent activities. Anyone of the those flagged countries can still order using wire transfer. You'll see the option during checkout. We really don't care if you live on Mars or underground. You are welcome to order if you are legit.
Nice very organized. Im just wondering How many repair technicians like you work in your business? I'm sure your business is busy, and I think you need assistance to process repairs. Keep it up, Alex
Yes, international shipping is expensive, I found that out when I ordered something from overseas. But that's the price you pay for doing it, whining about how expensive it is won't make the price go down. If you want a particular item you pay for it.
Alex, I am out of words my friend. I just placed an order online for a few items your business sells, and to my utter and pleasant surprise, you guys shipped the order in less than one hour!!! Thank you so much for the great service. We (myself and my children in college) enjoy your educational videos, which are informative technically, and we also enjoy your persona and your reflections on other philosophical issues you share during some of your UA-cam clips. I hope next time I drop my children at UCSB I will have time to drive to your shop and meet you in person.
Thank you for the kind words. You're welcome anytime.
I always appreciate these order videos, especially in the new facility. Thanks for sharing!
Nice behind the scenes video. All of my orders with NorthridgeFix have been great. Best of luck with everything. Thanks!
Thank you, I really appreciate it.
Hello, respected Mr. Alex,
I am one of the followers of your valuable channel, and I watch and follow everything you do with all honesty and sincerity for your followers. We have learned a lot from you, and all of your work and explanations are beautiful, understandable, and very simplified. We are thankful to you for all the effort you have made. Today, I am watching this explanation of how to fulfill buyers’ requests, and we are very proud. With you and your esteemed family, especially your esteemed father and uncle, and since I always order from outside the Kingdom of Saudi Arabia, I have sufficient background on foreign shipping and what it requires. I was very pleased to see my request among the requests of our esteemed brothers. Once again, I thank you very much and I wish you and your family good health and success, Amen.
Thank you brother. Comments like this always makes my day.
Really interesting to see the international shipping process Alex, thank you. In the past did you ever use eBay to sell products, or have you always done it on your own platform?
We never used eBay for business. We started with Amazon affiliate links in the past, but then expanded to having our own product line using our platform and we promote by using the tools in our repair videos. We sell what we use, We offer super fast service and every tool is quality checked. We stand behind our products. Why would customers go anywhere else.
1:21 my order 😂❤
You need to give Big Boss a raise!!!!!!
Man I love this type of videos.
You guys ship fast thanks!
Good stuff Alex. It would be cool to see some 'Behind the scenes' of the Big Boss repairs. All the ones that are not assembly/reassembly.
I like your work keep up 😊
Good insight into the shipping process. Thanks.
Handy tape machine and better than the usual parcel tape.
Got my order.. Thanks!
Please make more order fulfillment videos. Really enjoy these.
"People in the comments go crazy" 😂. You know us so well
Coincidence you made this video after I recently created a big order for the UK but I still had to abandon the cart because one of the items was not in stock. As you say, its not worth paying the shipping unless you can make the order worth whilst but unfortunately if everything isn't in stock we would have to pay another big shipping fee when the missing item is back in stock.
Which item?
@@NorthridgeFix hmmrm, I did copy & Paste the order to keep a copy of what I did add to the basket. I had 11 line items on there and the UV Light was on my wishlist but isn't isn't one of the line items, so it could have been that.
Which Software did you use to manage all that? Incomings from Customer etc…
I always thought you were saying Lomell solder. Now I realize it's low melt.
5:00 hi Dan Allen
Awesome ✌🏻✌🏻✌🏻
Thanks for the insight. Perhaps another video that shows the complete process for a single order from start to finish?
Below are links to more fulfillment videos you can watch, some done in our old shop.
ua-cam.com/video/uDnWGvK1aTA/v-deo.htmlsi=0NkvAeeknWt6IBQ2
ua-cam.com/video/J6Exn1HDSB0/v-deo.htmlsi=q4k15486euIuwa1_
ua-cam.com/video/APdgm9YmLoQ/v-deo.htmlsi=4TkE1QbGp9kpfZ5f
ua-cam.com/video/63py-Ens0b0/v-deo.htmlsi=T-2giowhTR0No9jR
shipping is always high
الله يباركلك أخي العزيز كل النجاح والتوفيق
Why don't you ship to Israel?
Central Africa, India, Indonesia, Israel, Palestine, South Africa, Morocco, Algeria are all flagged by out system for previous consistent fraudulent activities. Anyone of the those flagged countries can still order
using wire transfer. You'll see the option during checkout. We really don't care if you live on Mars or underground. You are welcome to order if you are legit.
Do you ship to East Africa
@@NorthridgeFix Thank you for explaining. I really appreciate it
@@NorthridgeFixPalestinian territory?? It's just called Palestine also I didn't expect the apartheid state normalization from you
@@2626RM Fixed. I didn't pay attention to how it was labeled. Just a quick copy and paste from our ship application
Nice very organized. Im just wondering How many repair technicians like you work in your business? I'm sure your business is busy, and I think you need assistance to process repairs. Keep it up, Alex
Hello am following from Uganda known as the pearl of Africa. East Africa
is your equipment rated for 230v supplys or just the 110v thanks
Yes, Works for both 110/220v
Yes, international shipping is expensive, I found that out when I ordered something from overseas. But that's the price you pay for doing it, whining about how expensive it is won't make the price go down. If you want a particular item you pay for it.
Do you need any assistant? I like to work with you
no photo ?
Hey alex can’t you repair tv Sony bravia sound ok but no black light
Are you sending products worldwide?
12:40 answers your question.
@@Arachnoid_of_the_underverse Thanks 👍
Besty, Alex ❤
Awesome
hopefully you get some good sleep happy 4th of july
I am in Kenya, but I think w8e need to improve our customer servise.. Like the invoice and shipping package too.
👌👌👍👍👏👏
👍👍👌👌
🎉
Nice 6th comment. Yes!😅
#1👍
#2😁
First ❤
Love from Pakistan