Case Study No.1: 'Crossed Wires'

Video 2 of 15 -- Case Study No.1: Crossed Wires
'Crossed Wires' portrays a fictitious organisation, Perfect Twins Maintenance, which could be anywhere in Australia, and whose maintenance performance is far from perfect. It is designed to promote discussion about the key human factors issues outlined in the 'Safety Behaviours: Human Factors for Engineers' resource kit.
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