It sounds to me like the dinghies aren't meant for southern use. Up here in Maine where the season is about 2 months (and lots of rainy days), the dinghies do really well. I've heard from insiders that Achillies are the only ones that never break down.
even worse, wm has had their $$ for x amount of time making $$ for wm and headshakes for their client. Now the store credit is worth less due to inflation. What they could have bought with that $ 5 years ago was more than what they can buy today. Total rip-off.
Was about to look at a 2019 Hypalon 310 that someone is selling for $100. One side of the inflatable has delaminates from the fiberglass bottom. It seems like an easy repair, but might be the reason he is selling so cheap!
So here is the thing, WM used to be privately owned it then became a Co with shareholders and an BoD and it turned the Co into a "for profit first" Co. that of course brought some customer dissatisfaction and that brought a change in Directors the head boy (who turned around a large outdoor Co in the USA) quickly did more cuts in quality control and reliable suppliers. Also cuts in employees benefits etc. that led to knowledgeable employees leaving, a bonus when you do not want employees knowing what you now sell is... For example WM brand RIBs were Zodiacs, that was farmed out to a Chinese supplier... The scam about the store credit is that WM still owns your money today but the value of the store credit is less today then it was 5 years ago. In my view WM CEO has taken a huge bet, In difficult time he has chosen to run on the good name of WM while cutting on service, quality, fair prices and warranty. All this hoping they will make enough $$ to weather the storm of unhappy clients further down the road. I would have made such a bet if I was the CEO and if the bet was made I would not take the odds. Now inflation has hit, Covid has hit, trump as effectively killed the economy for anyone who does not have large amount of liquidity, and enrage the international community. etc. Bad timing for any company who decided to lower its value proposition to its clients.
wow, yo soy el segundo dueno de un west marine que cuando lo compre tenia 22 anos y conmigo ya lleva 3, pensaba comprar un west marine nuevo mas grande pero viendo esto cambie de opinion, gracias por el video
West Marine es una buena opción con buenos precios y una garantía que es la mejor en USA. En los videos de West Marine ellos aclaran que en las zonas calientes se debe de comprar los botes hechos de Hypalon porque es más resistente. Si estos del video viven en un área muy caliente no tienen derecho a presentar semejante queja pues ellos están recibiendo lo que compraron por el precio y el material…
Inflatable boats are not designed to leave it alone long time under the sun… the same issue will happen with a highfield boats, you probably will take care in a better way of a highfield mostly because is pricey. Also you got a refunded and you do this video. Wow wow… hopefully karma take action on you guys
It sounds to me like the dinghies aren't meant for southern use. Up here in Maine where the season is about 2 months (and lots of rainy days), the dinghies do really well. I've heard from insiders that Achillies are the only ones that never break down.
Instead of giving a legitimate refund, they basically force you into spending the money in their stores. West Marine doesn't lose a Penney.
This is correct. We got a refund in store credit.
is that even legal? i wouldnt call getting a refund in store credit a refund. (but im from the EU so might be different in the US)
@@Ethefake You are correct that isn't a refund.
even worse, wm has had their $$ for x amount of time making $$ for wm and headshakes for their client. Now the store credit is worth less due to inflation. What they could have bought with that $ 5 years ago was more than what they can buy today.
Total rip-off.
Was about to look at a 2019 Hypalon 310 that someone is selling for $100. One side of the inflatable has delaminates from the fiberglass bottom. It seems like an easy repair, but might be the reason he is selling so cheap!
So what dinghy did y'all end up with? I didn't quite catch the brand at the end
We ended up getting a Zar Mini. We will talk more about that in another video. But so far we love our new dinghy!
So here is the thing, WM used to be privately owned it then became a Co with shareholders and an BoD and it turned the Co into a "for profit first" Co. that of course brought some customer dissatisfaction and that brought a change in Directors the head boy (who turned around a large outdoor Co in the USA) quickly did more cuts in quality control and reliable suppliers. Also cuts in employees benefits etc. that led to knowledgeable employees leaving, a bonus when you do not want employees knowing what you now sell is...
For example WM brand RIBs were Zodiacs, that was farmed out to a Chinese supplier...
The scam about the store credit is that WM still owns your money today but the value of the store credit is less today then it was 5 years ago. In my view WM CEO has taken a huge bet, In difficult time he has chosen to run on the good name of WM while cutting on service, quality, fair prices and warranty. All this hoping they will make enough $$ to weather the storm of unhappy clients further down the road.
I would have made such a bet if I was the CEO and if the bet was made I would not take the odds. Now inflation has hit, Covid has hit, trump as effectively killed the economy for anyone who does not have large amount of liquidity, and enrage the international community. etc.
Bad timing for any company who decided to lower its value proposition to its clients.
wow, yo soy el segundo dueno de un west marine que cuando lo compre tenia 22 anos y conmigo ya lleva 3, pensaba comprar un west marine nuevo mas grande pero viendo esto cambie de opinion, gracias por el video
West Marine es una buena opción con buenos precios y una garantía que es la mejor en USA. En los videos de West Marine ellos aclaran que en las zonas calientes se debe de comprar los botes hechos de Hypalon porque es más resistente. Si estos del video viven en un área muy caliente no tienen derecho a presentar semejante queja pues ellos están recibiendo lo que compraron por el precio y el material…
Corporate America has gone in the trash.
Unfortunately!
@@SailingKaizen... Then I went and bought a WM inflatable... Used 😒 lol
Inflatable boats are not designed to leave it alone long time under the sun… the same issue will happen with a highfield boats, you probably will take care in a better way of a highfield mostly because is pricey. Also you got a refunded and you do this video. Wow wow… hopefully karma take action on you guys
Its made in china