Hello, do you accept credit/debit cards? or just credit? What happens is that before I was able to make purchases with a debit card and now it doesn't accept my payment
@@marvarrad8226 We accept all major payment methods as long as there are enough funds on the account to cover the entire purchase. If you have experiencing trouble or being shown an error message please send us a DM on Instagram or Facebook so we can try to help
@@fragrancenet I am a customer from Mexico, I tried to make a purchase at 8pm yesterday and it said "error with the credit card" and I have enough funds for taxes and card use, in fact, I made a purchase 1 week ago and this on the way and on this occasion I couldn't
Hi! All of our products are 100% authentic, new and fresh. We’ve been selling online since 1997 and we sell only authentic brand name products. We get all of our products from the same manufacturers that the department stores do and the brands themselves do. The reason we are able to sell at such a low price is because we are exclusively an online retailer with no physical stores (with the exception of our 3 stores in New York) so we do not have any of the expensive costs associated with having hundreds of storefronts like department stores do. For that reason we do not have to mark up our prices sky high, and we are able to offer great discounts for our customers! If for any reason you are not completely satisfied with your fragrance we do have a 30 day return policy.
Hey I recently bought from you guys and I've been waiting months for my stuff please tell me how I can get my money back or get the product I paid for
Hi, Please DM us on Instagram, Facebook or email info@fragrancenet.com for assistance
Hello, do you accept credit/debit cards? or just credit? What happens is that before I was able to make purchases with a debit card and now it doesn't accept my payment
I have a mastercard debit card
@@marvarrad8226 We accept all major payment methods as long as there are enough funds on the account to cover the entire purchase. If you have experiencing trouble or being shown an error message please send us a DM on Instagram or Facebook so we can try to help
@@fragrancenet I am a customer from Mexico, I tried to make a purchase at 8pm yesterday and it said "error with the credit card" and I have enough funds for taxes and card use, in fact, I made a purchase 1 week ago and this on the way and on this occasion I couldn't
@@marvarrad8226 Please DM us on facebook or instagram for assistance..or you can email info@fragrancenet.com
Are the perfumes original?
Hi! All of our products are 100% authentic, new and fresh. We’ve been selling online since 1997 and we sell only authentic brand name products. We get all of our products from the same manufacturers that the department stores do and the brands themselves do. The reason we are able to sell at such a low price is because we are exclusively an online retailer with no physical stores (with the exception of our 3 stores in New York) so we do not have any of the expensive costs associated with having hundreds of storefronts like department stores do. For that reason we do not have to mark up our prices sky high, and we are able to offer great discounts for our customers! If for any reason you are not completely satisfied with your fragrance we do have a 30 day return policy.