Jump around: Do you always use AI for descriptions? 1:15 Have you ever been shamed in a thrift store for reselling? 16:57 Should I give my boxes a more professional look? 19:32 Have you ever done local pickup on eBay? 25:46 How many listings do I need to be successful? 27:24
Hey Justin, thanks again for all the tips! Curious as I am considering doing flat rate shipping (currently use calculated), how many different levels do you have? For instance $6, $8, etc? Thank you!!
Quick question/your thoughts please Justin... I have an eBay store, and have registered as self-employed with the authorities for tax etc. Should I/do I have to, register as a business seller on eBay? What are the advantages/disadvantages? Cheers Eddie
I find it ironic that someone would say something about resellers in a thrift store, considering thrift stores are also resellers, who usually get their inventory for FREE.
Would I say something? no. is it kind of a bummer? yeah. so many thrift stores are supposed to be a resource for lower income people/families. If you were someone who NEEDED that cheaper alternative, I think it'd be a bit of a bummer to be competing with people who are just trying to find items to resell at a price you can't afford. That said I have also flipped items from a thrift store
I've yet to be shamed in a thrift store for reselling, but if it happens I know what I'm going to say, telling them the truth which will probably make them uncomfortable, as they should be and should mind their own business. I'm a childhood cancer survivor which kept me from getting a higher education and left me with disabilities that make keeping a job extremely difficult. Reselling gives me the freedom to rest when I need to, work whenever I'm able, and it makes me happy where I feel I make some kind of a difference. I'm not where I'd like to be in it by any means, but I'm happy I've found it. You never know why someone may be reselling or how much they may need to either for financial or personal reasons, and I find those that judge also do not understand all the good that resellers do too. I discovered recently my Goodwill destroys items they've overpriced/don't sell after a couple of weeks, I can't imagine how much this one location throws away every week of things that are perfectly good and wanted items. I like to think that I help just a little with my purchases.
They do WHAT?! That's despicable! There's plenty of other places that poor folks go to get things they need and IMHO they should take them there. I get so mad at Goodwill. Last week the jeans went up ANOTHER dollar over the weekend. Some of us can't afford it. And when I go I'm going for a better quality of clothing or pots or whatever than I can get cheaper at Walmart or similar stores. Things are just crazy out there.
@@tracy85777 Mine definitely does, I don't know about other locations within my state or around the country, but an employee of the one I go to told me as he brought out a big cart of toys when the shelves were already pretty full of stuff, that he wasn't supposed to say anything, everything that's been around for 2-3 weeks will get thrown into their dumpster that has a compactor to prevent people from dumpster diving for them instead of lowering prices or giving them to people who really need them. He was very upset and said he lost a lot of respect for Goodwill, after that I did too. I always assumed when suddenly a lot of things I kept seeing around were gone that they must've sent it all to the Bins. Since I learned otherwise, I can't help but see things that have been around awhile, knowing the only reason they haven't been grabbed yet is because they're asking for too much, will likely end up thrown out and be torn up/broken. I've been upset with Goodwill for the same reason as you among others, so many price hikes on items recently, hats, jeans, shoes, etc. $1 increase on all women's jeans, $2-8 increase on hats, no joke I've seen multiple pairs of shoes both men's and women's priced $35 and they're no name brands with a new tag on them or in very bad condition and name brand. These things end up piling up and racks get packed. I actually look up stuff I'm interested in for myself or family now as well to make sure Goodwill isn't asking more for it than eBay does, unfortunately sometimes they do or it's in worse condition than one on eBay at the same price. eBay also gives you your money back if there are problems, Goodwill just gives credit. Justin was right when he previously said we provide a service to people by thrifting and putting our stuff out there, there's a lot of frustrating aspects to thrifting that customers on eBay don't have to go through to get the items they buy.
OMG, I hope you tell everyone your story. People who look to shame need to be called out for it, especially in your case! God bless you and keep it going!
I've been reseller shamed online a few times, here's how I go about explaining things: The person in question will say we are "stealing from the poor" because thrifts are meant for the poor, and us buying things to flip causes the thrifts to raise prices, further harming poor people. This isn't true because most thrift stores don't exist for the purpose of supplying the needy with cheap items, they exist to raise money for a cause. Goodwill uses proceeds to fund their job training programs, Savers is straight up for-profit. As far as the big chain stores go, no one is more entitled to their inventory than another so don't feel bad. There are a few small thrifts in my area that do exist primarily for the purpose of providing people with very cheap clothing (i'm talking $1 per item or $3 per bag of clothing), I avoid those stores since I don't fit their mission, I do think we should avoid places like that personally unless we are shopping for ourselves or are in real financial need.
Exactly and if the homeless or poor needs clothing there are churches giving them for free in almost every town, city or whereever it is..Most homeless ppl don't have the money to pay thrift store prices at the rate it's increasing. There are organizations who are glad to help the poor.
Well said! Also, I have worked for non-profits and can tell you that people in need of clothing, food, etc. are getting it from social programs funded by taxpayer money at the county, state, and federal level. And then they are directed to shop at thrift stores. I always tell people in need to call their town for assistance finding social programs, food banks, and to look for charities that handle government assistance and also fundraise. Because there are people that don't qualify for all government assistance but these charities can offer help from the donations they receive for those people that are right on the edge of qualifying but obviously need some help due to circumstances, string of bad luck, national disasters, etc.
I would tell those people, maybe you wouldn't be so poor if you stopped complaining and became a reseller too 😂Them being poor is not resellers problem. It is their own fault. They are projecting their anger about their own financial situation onto resellers. Sorry those people are losers they have a loser mentality.
@@alisonwhouYep, when I worked in nonprofits our clothes, food, furniture, appliances et al, were all donated to our organization specifically and the people were so grateful for their donations. We also received funding for services provided. As a divorced mother of four I did utilize our thrift stores a lot (which is what began my sourcing journey) but I never begrudged others for shopping there as well. I never questioned their motives. Now I source for my business as well as for my now grown family and grandbabies, but again, I never question the motives of others while our sourcing. Though I will say, The Goodwill Outlets (bins) have become quite the competitive sport. 😂
No shaming here. In fact we are doing good. I found and sold a vintage Winnie the Pooh bed sheets. The buyer was so excited and thanked me because her son who has autism loves that pattern and she needed more!
I've gotten shamed at a thrift store by the staff in it 😅😂 I felt bad for a few minutes until I realised why I shouldn't: We are in the service business. We make people's lives easier and better by investing our time to find the one thing they are after and that because of geographical constraints or time they cannot procure themselves. We make it even easier by posting it to the place of their choosing. We assume all the risk. Paying money of our own for an item that may not work, may not sell, may not be what we initially thought. We store it in our own facilities for people that don't even know that this item is what they want. We add value to our communities, supporting charities that are in need of trading goods for the money the ask for, so they can help the people that create their mission. We keep unwanted items out of landfill and help recycle things that otherwise would add to many issues that most people care about. If someone is shaming you for doing what you need to do to provide for your family, loved ones, yourself or to serve others, just remember that is probably out of ignorance and ill informed prejudices against capitalism and what true collaboration is. Viva La Libertad Carajo
Gorpcore is a style aesthetic (and keyword) for hiking gear and clothing meant for outdoors that are being worn indoors as everyday fashion. If I recall correctly, it comes from the name of an energy food like trail mix called “gorp.” That kilt definitely fits in the aesthetic.
Great idea! There are times I have to have a finger or partial finger in a shot. I wince like I am breaking a commandment as I shoot the photo! Off to find a pair of white gloves.
I think you are one of the last resellers on youtube that is not pushing us as viewers to buy your stuff or to send you our stuff or anything like that. I think youre doing an amazing job and I like that you dont use us for personal gain. Thank you.
What do you mean the only reason he started making videos was to sell his own flipwise product? I don't mind because it looks useful, but don't be naive.
I actually like either format, and Justin’s sense of humor and the value of the info provided. I’m a visual learner, so seeing someone go thru the process is helpful. I don’t have an issue with the Flipwise promos, I’m hoping to be able to get Flipwise, I’ve looked at some others and they aren’t nearly and well designed. But I’m not reselling pro. Maybe that’s why I like this laid back style.
I love these videos! As a newer seller, it’s great seeing an experienced reseller doing things very similar to how I do it. Even talking to my phone encouraging it when the eBay app is loading a new page. It’s a weird confidence booster. 😂 Great video as always Justin, thanks for everything.
I resell, too, but mostly from the bins and helping people clearout their homes. However, people should keep items out of the thrift stores to begin with and donate relevant items to shelters etc before thriftstore dumping.
I was just in this situation last week. An older lady asked what I was doing and I flat out told her. She snapped, “so you’re the people who are buying out goods from regular shoppers!”. As a new reseller, this took me back but I handled it well. I explained my story and what brings me joy in reselling. At the end I ended up with her phone number as she wanted to see if I would buy her mother’s clothes 😂. At the end of the day, it is a free market like you said.
I actually had some trepidation about being shamed, especially when I would pull out my phone to check eBay comps, when I first started until I was thanked by a lot of the employees for helping keep them in business. Although, I must admit I don’t buy kids clothes or toys unless it’s for my own. Just a personal preference. Thanks for the great content Justin!
When an item is for sale in a thrift store it is only available to a certain amount of people. When I buy it amd list it that item instantly becomes available to millions of people that are greatful to have the opportunity to buy something especially collectibles.
I've never had issues at Goodwill, Salvation Army or any other similar outlet. Their business models aren't specifically based on the homeless coming in to shop, but rather to sell donated items to the general public to generate proceeds, which are then used to fund various programs, services and training to help those in need. Imagine how much their ability to fund these programs would fall off if we all stopped sourcing at these places.
The promoted listings bug is annoying. Here is an easy workaround: When entering a number into the box, first press Ctrl-A to select all, then press 2 to replace the text. EZ PZ. Keep up the good work and thank you for these insightful videos! Also, regarding the subject in the title: Goodwill uses some of their proceeds to help people get job skills and employment, so when you are shopping there you are in fact helping. If the items go unsold, they end up in a landfill and that helps no one. I've never been shamed for shopping in a store, its intended purpose. But I could see that happening to someone if they were looking up a bunch of items on their phone and blocking an aisle, perhaps.
You can also click on the box and backspace a couple of times to clear out what’s in the box and push num 2 for percentage and click outside the box and the new number will be reflected inside the box
@@kibble-net I look things up on my phone all the time, but I do it discreetly and I never block the aisle. I literally hate it when others block aisles.
I love this new format! Thank you for helping us newbies figure out the listing process! P.s. Nope, no one has ever shamed me for buying at a thrift store. I know and am kind to the employees, and they often help me find things I may have missed.
One lady tried shaming me when I asked her what community she lived in. When she replied the same city that we were in, I explained that I am a public school middle school teacher in the community and have been teaching kids for peanuts so this was my way of making money during the summer. She didn't have much of a reply to that because very few of us teachers actually choose to teach at the middle school level. 😂😂
Another warning about promoted listings numbers/percentages changing, if you edit/revise your listing, make sure eBay does not change your percentage number. Whenever I edit a listing it always removes my number and changes it to ebay's recommended amount and I have to manually go into the field and put my number back in before I save it.
It's so annoying with the promoted percentage changing. I pay close attention when I list my items before I submit and when I revise, but somehow, it still changes on some of my listings. I have to go to my store listings every day now to make sure it stays at the percentage I want, and sure enough I still need to change some back. I was really surprised by some of the fees I got before I realized what was happening. I bet many sellers don't look closely at their numbers, and the promoted percentage that eBay changes without them knowing is putting them out of business. That's a shame.
@@AN-xd1bu same thing happened to me, I got hit with a 11.1% fee on a sale, and I always just do 3% (and never ever point something), if I do promote. I argued it to eBay (and lost) and soon after figured out what happened. Shady stuff.
In regards to the question on number of listings and success : I hear all the time “I want to get x [insert number here] number of listings”. It’s not the number but the quality of the items, price, etc… I sold $60,000 last year and my listings never topped 160. Today I’m at 140 listings with sales of $40,000. I slacked a little this month as I started back at work (teacher). I think that I am very successful as I used that money to redo my bathrooms. So, don’t worry about the number of listings. Just do what you can.
Some people don't realize thrift stores are non profit charities who sell new or used items to donate proceeds, they are not shopping centers for poor people. By spending money there you are supporting the charity more, not taking away from less fortunate. If you need a response to say, as a reseller I have more than my share of donations, and I donate as much as I buy, so mind your business!
What a fantastic video! I've been away from Ebay for 15 years and am just now trying to jump back in. So much has changed and it's a little intimidating but your videos have seriously helped me and I'll be signing up for Flipwise to make it simpler. Thanks so much for your content!
We are helping thrift stores with reselling items. The more money we spend in their stores the more they have to keep their people working and the more they can do things to help the community.
Flipwise looks so much more user friendly than my current situation. The only scornful looks i get at Goodwill is from other resellers lol ! unless we are talking the bins ! its every man and woman for themselves ! i see it exactly like you do and i also buy for myself , family and friends. Im currently on the hunt for a nice Cashmere sweater for my Mother , yesterday i scored an unused AC unit for a friend for 35 dollars. I find so much i feel fortunate and grateful and enjoy passing things along but at the same time take business serious as i am there to make a dime ! I really enjoy your process for listing , that 10 thousand hour thing really shows as you make it look effortless. Ty!
I enjoy your videos! I've been a used bookseller on Amazon for over 8 years but have also lightly dabbled with eBay for many years. Starting 2024 I decided to try and build up my eBay business because relying so much on Amazon made me nervous. I've been amazed at how quickly I could build up my "everything" knowledge thanks to UA-cam. My sales are $4000-$5000 per month and ASP almost $50. This is with only 200-225 listings. I think the reason for this is because I listen to and follow the advice of UA-camrs that I can trust (like yourself) and I am Top Rated, I promote, accept returns, do mostly free shipping, and take great photos. I'm commenting here so that others can know that you don't have to have tons of listings to make good money. Just listen to great advice. Thank you!!
Hey Justin, 1 week into listing using your method of creating a listing on the computer, saving it as a draft, and then taking the photos and posting the listing with your phone. This has been huge for me and probably would taken awhile to come up with on my own. I was really not looking forward to buying a camera and using an SD card and dragging photos every time. Thanks dude!
It's funny, a lot of thrift stores HATE resellers. But without resellers, a lot of their stuff would end up in the garbage. Resellers help extend a thrift store's market beyond the local area. They should be THANKED by thrift store staff in particular. Thrift stores are in the business of raising money for their cause. Without people buying their stuff, they won't raise money! And a lot of resellers are the BIGGEST buyers at these thrift stores. If thrift stores wanted to sell their items on ebay and other outlets, then they should do it. Otherwise, thank that reseller for buying their stuff. On box appearance, I get compliments all the time on how well I pack items. All of my boxes are recycled, and many are cut down to save on postage. So appearance wise, they don't look great. Functionally, they are great.
Love the real time of waiting for your phone's photos to upload. Our cell tower is spotty so I have to walk around waving my phone in the air to catch a signal after every listing's photos. It's good exercise :)
Something that I would like to add to terry’s question; Make you you are listing good things, not just an arbitrary big number of things. You can list 1000+ things a day and still sell nothing if what you are selling has no demand or is priced wrong. I would say list the maximum amount of good items you can find.
I rarely tell anyone I resell (except my inner circle) because 1) shade and 2) then they want me to resell FOR them. I"m always polite in thrift stores and at the bins, so I doubt I'd catch any shade there. What I personally don't like about some fellow resellers... those who "haunt" the online giveaway sites like the hyper-local "Buy Nothings" (usually Facebook-based). Those groups are specifically created to be a gift culture and NOT for reselling... but several folks in my group are notorious for "me-firsting" every freebie post in order to source for their garage sales. I try not to judge, everybody's gotta eat, but that just seems like one step beyond...
official organization founders of Buy Nothing says you can resell.. givers can help their neighbors by giving it to them for whatever reason including reselling to help their neighbors but they encourage that those who take say they will resell. check it out on google, it's there.
The only shame at a thrift store I've heard about is talking to a local Church one and they said they had to raise prices because of the resellers. But it wasn't really "shame" or anger, just more of a "we had to do this to keep certain things in stock." Their prices still aren't bad though, and still better than Goodwill.
Just found your channel! Very real and to the point! I live near 3 military facilities with thrift shops and love buying from them. We are retired military family and as we get stationed around the world you find amazing things to resell. Those kilts sell really fast and for good money. I found a Disney sweater from a closed Tiki Bar for $2 and sold for $200. Thank you for all your information. Keep on reselling!
Can't wait for your video on Best Offers. I find myself declining so many low ball offers. Ridiculously low. It's a waste of my time. Looking forward to your advice, sir.
I always put best offers on, even tho Justin said not to. Then I started selling some of my mother’s fashion jewelry and the low ball offers streamed in. I think it depends on what category you sell into whether to turn on best offers.
Glad to see you’re feeling a little better! Thanks for the video. I enjoy this style, so thanks for pushing your comfort. I have never been shamed. I am very open about what I do, which has led to great opportunities. I have only had positive interactions. I have heard of the “controversy,” but clearly people are ignorant to the facts.
Love these videos! Here's my shaming experience: This week a buyer sent me a lowball offer on a shirt ($10 on a $28 listing), I countered with a reasonable offer (like $23 or something) and would have taken a lower offer but he countered with $11 and called me a "scumbag reseller" that "bought all the yellow tags at Walmart so he couldn't get any" -- which is ridiculous, it's not like he lives in my neighborhood and shops at my walmart and he missed out, nor did I buy ALL of the yellow tags. (I bought 6 clearance shirts for $3 each, leaving literally dozens on the racks lol). He said I should sell it to him cheap with free shipping because nobody else will EVER buy this shirt. 😅 I just blocked and moved on. It's wild that not getting an Adventure Time shirt on ebay for the price he wanted made him feel validated in name calling and trying to ruin my night. 🤣 I cross post and the shirt has many likes on other platforms, I'm not worried about it selling. And again if he'd been nice I would have gone lower than my counteroffer, but I won't be bullied over some nonsense like that.
I would have told that buyer, the fact that you are poor is not my problem. And then blocked them. These people are just mad they have no money because of their own bad life decisions so they want to shame resellers. Bunch of losers.
Not going to lie I went after a bunch of scalpers online for taking multiple pre-orders I wanted for my child lol they use bots and take all of the pre-orders before anyone has a chance then hike up the prices from $50-100 those guys actually piss me off.
Hey Justin just wanted to state that your eloquent commentary has not fallen on deaf ears. I LOL'd for some reason at "banding effect". My wife often laughs at me when I tap into my excessive diction. You are a smart dude.
Yes, a couple time- once by employee at a small thrift store who saw me doing google searches on my phone. She said, “people who do that are usually resellers” I said yes I sell some stuff at times to help pay for all the stuff I keep. And as I shopped she continuously asked, me “ do you need help” roughly about 7 times. I end up buying something for $1 then left. Another smaller thrift store I started going to once a week started being extremely rude to me. Not saying hi when I came in. The last time I went they walked out in front of me cutting me off with their cart. Also Reached in front of me to hang something on a clothing rack I looking through. Obviously I’m not going back there either. I often wonder if they do it more because I’m a woman? And what makes it interesting to me is they are making $$$ off free donations - but heaven for bid if you make a couple dollars off something you paid for. And you’re paying them the asking price that goes to help fund their schools, seniors. Ect.. .There are too many other place to shop that are glad to take our money. I don’t have this problem at bigger stores like, salvation Army and Goodwill. They are always glad to see me and take my money.
I never had a problem in a thrift store except with other resellers. There is one thrift store that I don't go to anymore because of several incidents with rude and entitled resellers. I'm quiet and keep to myself but I guess it was easy enough for them figure out what I was doing there. It really hurt my feelings every time something happened so I just go elsewhere now.
I was asked while shopping at a thrift store when they saw me researching an item with my phone. But they were more curious then anything. I felt they appreciated my helpful answer and perhaps will even try making their own store too.
So many good questions today! Something else to think about when doing local pickups is the buyer might look at it and change their mind. On one hand, that's good, because you don't have return shipping hassles. But a buyer online usually has asked all of their questions, looked at what's available, and really thought about their decision to buy.
You are legit man... I love it. I appreciated this video very much. Just getting this "intimate" view into your process and "life" I just like it. I just like to see a like minded individual or here hustling
Word! I have to lint roll MYSELF while I am photographing or lint rolling inventory because the cat hair transfers while I’m working on it. I keep lint rollers all over so I can grab one whenever I need it.
I reuse all packaging that I can--I even cut up used padded mailers that I can't use to send another item in for whatever reason, and then use that material for bubble wrap. I cut out all identifying information and reuse white mailing bags for packing inside of shoes, and when I run out of those I use plastic grocery bags. Then I put each shoe in its own grocery bag and tie it off, and then put the pair in a bag together after I list them to keep dust off and any scuffs from other shoes until I pack them in a box when sold. I sometimes use my eBay shipping coupon to buy their "Reused packaging" labels for reused padded mailers and boxes. As a buyer, I don't care what kind of box it's in as long as it's packed well and securely to prevent damage or loss in shipment. Sadly Amazon FBA warehouse packers are not as conscientious. I've received boxes from Amazon that were almost falling open they were so poorly taped. That's one of the many reasons I stopped selling on Amazon FBA--I was sick and tired of getting complains from buyers that items were not packed well, even if I sent them TO FBA packed well. Somebody would buy it and return it, and Amazon's FBA people would then poorly pack it if at all. It doesn't matter that Amazon SOMETIMES takes responsibility for a bad feedback--the damage is already done.
Hi Justin! Love your videos!! Thank you so much for providing this type of content! I have a question... It seems every month, eBay wants me to update my bank account details even when nothing has changed. Is this normal? It's kind of annoying... My funds get put on hold for a few days while they verify my identity and information. Does this happen to you? Or anyone else? Did I do something wrong? What do you think is going on here?
Awesome video! I really enjoy these while I too, am listing. I started doing my promo on my phone after saving the draft on the laptop. Agreeing on the fingers! I always use a skewer.
I've always been super upfront about being a reseller when I shop, and so far people's reactions to me have been overwhelmingly positive. Actually, the only time someone has called me out was in my ebay messages. Some crazy lady was angry I wasnt lowering the price of a dress for her, insisting that I was just ripping off ignorant poor people and many other sellers were selling the same style for a fraction of the cost. About an hour later, someone else purchased it for full price. 🤷♀️
The only times I've been shamed are at yard sales, saying they didn't like resellers and preferred when the item went to "someone who will actually use it."
Well then what you are doing fits their mission perfectly. You are taking their item off their hands and offering it to a broader market to find "someone who could actually use it" And for your time and efforts you will be compensated for helping everybody out 😊.
I would straight up ask them... then why don't you sell it online yourself if you care so much about who it goes too? Answer is they are lazy and full of crap so of course they aren't going to do that.
Hi Justin, I really enjoy your videos. Question I have about flip wise. Will you be having any options to print out reports I.e. tax reporting? That would be very helpful. Thanks, Ron
I mostly shop auctions. Us resellers get to know each other and everyone is friendly and supportive. I’ve had several people invite me to their yard sales, one nice couple gave me the Wi-Fi password so I could look things up better at the yard sale. Home owners are usually happy I’m buying so much stuff (usually a truck load) and running some other bids up. One home owner cleared a path for me in a crowded room so I could see what was selling because she said I was a good buyer. I love the atmosphere and I’ve never been met with hostility.
Hi Justin - Great videos. I'm curious...dp you think the new thrift store practice of pricing most inventory way up (in response ro reselling) will end up back firing on them? We are seeing Goodwills and Savers with increasingly overflowing shelves and donation areas. Stuff isn't selling at the higher prices and donation areas are backlogged from what must be a policy of looking up everything on eBay before pricing it. Frankly, they look like giant hoards. Wouldn't the better business model be to shoot for volume sales (especially since their inventory is sourced for free?)
Justin, Hi. Really like Flipwise, enjoy your channel much. Question: You recently noted that there was a bug in the field where you set listing ad rate that partially obscured just what number you were entering. This seems to have been fixed, but not before it really messed up one of my listings. It turned a camera that I had otherwise made a tidy profit on into a net loss by way of leading me to set a 92% ad rate rather than the intended 2% (which I would not have known without Flipwise :-) Is there any chance I could recoup this loss from eBay by asking nicely or...?
Love seeing how you go through the complete process. Also am glad to see your workspace. What size is your photo table? Thank you for all the hard work!!
Love your instructional videos, this is great. I have never been shamed but I am sure some people feel that stores are not for resellers. If they did, I would remind them that these stores are also resellers and they get their stuff for free, I pay for it. And I would also remind them to look at the piles and piles of stuff at landfills. There is no shortage of stuff these days. I keep the tags in and in the description, I put item is pre-owned but never used, still has tags. Would love to find the source the lights/camera that you use. Thanks from Kansas City!
Hi Justin thanks for your videos. One of the few sensible UA-camrs! I routinely end listings & sell similar to keep my items fresh on eBay. Should I be doing that if I’ve got people currently watching an item? I usually do but question whether I’m doing myself a disservice. Thanks
Ive never been "shamed" but I don't go around offering up the information either. Sometimes when im looking up comps someone might ask me if I resell and I always respond truthfully saying something like, yeah, I'm new at it and still learning, ejich is true. It gives me the opportunity to ask questions about an item, but i e also had people raise the price of an item if they see me looking an item up. A lot of thift stores & especially yard sales etc. don't put prices on things (at least here in central Florida) which can be a blessing or s curse. Sometimes they'll adk me or ill ask them what they plan to do with their remaining items ( if theres money left behind and if they say theyre donating the left stuff) I might offer to come back and buy the lot or help them find a place for the leftovers. I know how much it stinks to deal with unsold stuff after a sale. Especially at estate sales. Sometimes it works, sometimes it doesn't, but ive made quite a few connections with people who have worthwhile items that are just going to go to Goodwill. I'm still only 6 months into it but si far most everyone is extremely friendly and willing to get rid of stuff. The thrift stores i usually hit (and there are a lot in my county) sre only too happy to make bundle deals. 😊
I try and reuse all boxes; any style or shape wherever I can find them. The more freebies, the better. Times are tough, so any Amazon boxes which have already been used, I have no qualms about using them or any other to send items I’ve sold on Ebay. I’ve had no complaints so far.
Another point on local pickup is that the buyer has to show up. Even if they do show up, there is nothing preventing them from showing up late. How long are you going to wait, because they can always claim that they were there and you weren't when they eventually decided to get around to showing up. You get dings on your account and you are out the time and you have nothing to show for it.
@@karenoflaherty7965 You're welcome! Please don't let me discourage you from investigating that approach, that was not my intent. They are not all going to be like that. Probably most won't. But if that is the route you choose, there are going to be times when that happens. As long as you know it can happen, it is up to you to decide if that approach will work. And that was my intent, to let you know that will happen. I had one where after waiting 20 minutes I asked where they were. "My husband has the car at work." Did they bother to let me know they weren't going to show up? Of course not.
Yes. I've been shamed. And then I showed em my numbers and explained how easy it is to start. And told them if they didn't wanna do eBay, there is the Yard Sale option. By the end, I made some new friends I think.
Another Excellent Video! I love these “Listing” videos as they have helped me tremendously in cutting down on unnecessary steps that apparently have little benefit and waste my time. Points taken from this video: 1. No need to include the item you are listing in the first 5 words of the title, as I have been told is necessary for Search function to work. Our English language often uses many descriptive adjectives before the actual noun in our way of speaking which puts the actual item name as perhaps the 7th or more word in the title. I see that you don’t pay attention to that at all. 2. You didn’t mention if you had washed the “Used” Kilt before listing it but I’ve read that Ebay requires all “used clothing” to be washed or cleaned prior to reselling. Maybe that rule is not enforced. 3. Taking as few as 3 photos of an item is apparently not a deterrent to ebay placing your listing at or near the top or at least on the first page of search results. Again, I’ve always heard that ebay favors listings with more photos and our listings should contain at least photos of all sides of an item. But taking all of those photos take extra time! I guess you can’t believe everything you read or hear about because you have successful monthly results and the Proof is in the Pudding! Please consider making Shipping and Packing videos as well. Particularly helpful would be packing larger or unusual size items, ie Golf Clubs or fragile items like a Ceramic Cookie Jar or Beverage Glasses, Vases etc. Thanks!
Just causally watching this in the background and you said “we are getting bulk editing coming to flip wise soon” and I shouted “finally!” With no hesitation. It was like it was just waiting to come out! Haha but really that’s awesome.
Hey Justin, really enjoy your channel and appreciate all the information. I've been reselling on Ebay for several years now, and over the years have incurred a couple VERO strikes. Once for a set of fitness videos, and once for cosmetics. Have you incurred any VERO hits, and how do you go about avoiding inventory on that list? Generally speaking, how many VERO hits will lead to Ebay closing your store? I have 2 now, and I'm always fearful a 3rd mistake will kill my store. That may be silly, but I cannot find any metrics on the number of hits it takes for Ebay to take formal action. Thanks again!
It’s funny, I’ve seen employees talking smack about other resellers in stores, but they don’t recognize me as one, probably because I’m a little old lady and the other resellers call attention to themselves by various ways. One woman goes through the clothing racks at lightning speed, slamming the hangers as she walks past. It makes noise and draws attention.
Hey Justin, new reseller here, love your channel! I have a question regarding Promoted Listings. If someone searches by Ending Soonest, Low to High, Newly Listed etc, a Promoted Listing would not have much significance, correct? Does it apply to the default setting (Best Match) only?
Do you have a link for the number stickers you use in your inventory system? Thank you very much for all you do; I've learned so much from you and your posting your own items has been especially helpful!
After highlighting the promotion fee field hit the back space two times and enter your new percentage and it will work every time. I too have experienced this bug.
have you looked up what is gorpcore? It's totally a thing to learn about. basically there is a fashion niche for everything these days. Dadcore is popular too. street wear trends are bizarre and fascinating at the same time.
Hi Dustin, I really love your channel and your works. I have a question about ending listing. I just start reselling about 3 weeks ago, most of my sells were on facebook market place. So whenever I sold stuffs, I usually end listing on ebay. Would that be bad for me ? If yes, is there another alternative way for me to do so ? Thank you so much for reading ( and sorry if my grammar is wrong, english is not my native language )
I am a reseller myself amd the issue i see with resellers who get *shamed* are the ones who brag about lowballing or how much the item can sell for which in turn causes other people to second guess the way thry do yard sales or donations. My recommendation is to just keep your gloating to yourself and ourchase and leave Resellers also love to whine about pricing as if they are owed discounts. If you are respectful of your surroundings, people wont have much to say. If they do then tell them to have a good day amd dont make excuses for being a reseller lol
I don't know if you have answered this question before but I am trying to decide if I should list my BIN items with Or Best Offer (OBO) right from the start. or do you think it is better to try to get full price at the beginning.
Really enjoy your videos. As a huge Cardinals fan, I hope they end the season strong, and I will also hope for better in 2025. Good luck on the jacket and Go Cards!
Regarding the percent promoted bug: I have found that putting in your number, and then a period and a zero is less likely to let that return to the suggested amount. No idea why the period and the zero would fix it, but works for me. I’ve also tried using Tab to move on, and that seems s to help, as well.
I haven’t been “scolded” by anyone for being a reseller at a thrift store yet, but have had some awkward conversations at yard sales or FBM buys when sellers ask about what we are going to do with their items / collection. I think that mostly has to do with peoples emotional connection with their collections. The bottom line is that people sell things at yard sales or on Facebook because they do not want to go through the trouble of selling online.
I think resellers at thrift stores tend to select higher-end, brand-name items, at least when it comes to clothing. Lower income folks who shop at thrift stores, I think, are simply looking for inexpensive, nice items in good condition, for themselves and their family, and they probably aren't going to be too upset when they have to settle for Wrangler jeans instead of a pair of Rock Revivals.
Jump around:
Do you always use AI for descriptions? 1:15
Have you ever been shamed in a thrift store for reselling? 16:57
Should I give my boxes a more professional look? 19:32
Have you ever done local pickup on eBay? 25:46
How many listings do I need to be successful? 27:24
Hey Justin, thanks again for all the tips!
Curious as I am considering doing flat rate shipping (currently use calculated), how many different levels do you have? For instance $6, $8, etc? Thank you!!
Quick question/your thoughts please Justin... I have an eBay store, and have registered as self-employed with the authorities for tax etc.
Should I/do I have to, register as a business seller on eBay? What are the advantages/disadvantages?
Cheers
Eddie
I find it ironic that someone would say something about resellers in a thrift store, considering thrift stores are also resellers, who usually get their inventory for FREE.
Plus a good amount of them are for profit or all of the profits get paid to the “non-profit executives”
Never waste time arguing with Democrats while thrifting.
This 100%
Would I say something? no. is it kind of a bummer? yeah. so many thrift stores are supposed to be a resource for lower income people/families. If you were someone who NEEDED that cheaper alternative, I think it'd be a bit of a bummer to be competing with people who are just trying to find items to resell at a price you can't afford. That said I have also flipped items from a thrift store
😂😂🙌🙌🙌
I like this format better than just watching you sit a talk. I know is probably more work to film but it's greatly appreciated. Thanks for all you do.
I absolutely love seeing this format as well. Great to see you work!
Yup! Justin makes work/listing look so easy
I've yet to be shamed in a thrift store for reselling, but if it happens I know what I'm going to say, telling them the truth which will probably make them uncomfortable, as they should be and should mind their own business. I'm a childhood cancer survivor which kept me from getting a higher education and left me with disabilities that make keeping a job extremely difficult. Reselling gives me the freedom to rest when I need to, work whenever I'm able, and it makes me happy where I feel I make some kind of a difference. I'm not where I'd like to be in it by any means, but I'm happy I've found it. You never know why someone may be reselling or how much they may need to either for financial or personal reasons, and I find those that judge also do not understand all the good that resellers do too. I discovered recently my Goodwill destroys items they've overpriced/don't sell after a couple of weeks, I can't imagine how much this one location throws away every week of things that are perfectly good and wanted items. I like to think that I help just a little with my purchases.
They do WHAT?! That's despicable! There's plenty of other places that poor folks go to get things they need and IMHO they should take them there. I get so mad at Goodwill. Last week the jeans went up ANOTHER dollar over the weekend. Some of us can't afford it. And when I go I'm going for a better quality of clothing or pots or whatever than I can get cheaper at Walmart or similar stores. Things are just crazy out there.
@@tracy85777 Mine definitely does, I don't know about other locations within my state or around the country, but an employee of the one I go to told me as he brought out a big cart of toys when the shelves were already pretty full of stuff, that he wasn't supposed to say anything, everything that's been around for 2-3 weeks will get thrown into their dumpster that has a compactor to prevent people from dumpster diving for them instead of lowering prices or giving them to people who really need them. He was very upset and said he lost a lot of respect for Goodwill, after that I did too. I always assumed when suddenly a lot of things I kept seeing around were gone that they must've sent it all to the Bins. Since I learned otherwise, I can't help but see things that have been around awhile, knowing the only reason they haven't been grabbed yet is because they're asking for too much, will likely end up thrown out and be torn up/broken. I've been upset with Goodwill for the same reason as you among others, so many price hikes on items recently, hats, jeans, shoes, etc. $1 increase on all women's jeans, $2-8 increase on hats, no joke I've seen multiple pairs of shoes both men's and women's priced $35 and they're no name brands with a new tag on them or in very bad condition and name brand. These things end up piling up and racks get packed.
I actually look up stuff I'm interested in for myself or family now as well to make sure Goodwill isn't asking more for it than eBay does, unfortunately sometimes they do or it's in worse condition than one on eBay at the same price. eBay also gives you your money back if there are problems, Goodwill just gives credit.
Justin was right when he previously said we provide a service to people by thrifting and putting our stuff out there, there's a lot of frustrating aspects to thrifting that customers on eBay don't have to go through to get the items they buy.
OMG, I hope you tell everyone your story. People who look to shame need to be called out for it, especially in your case! God bless you and keep it going!
Yes that is the perfect response to these people. Mind your own business. No one asked or cares for their opinion.
A reseller is a professional recycler/ object rehoming specialist.
I've been reseller shamed online a few times, here's how I go about explaining things: The person in question will say we are "stealing from the poor" because thrifts are meant for the poor, and us buying things to flip causes the thrifts to raise prices, further harming poor people. This isn't true because most thrift stores don't exist for the purpose of supplying the needy with cheap items, they exist to raise money for a cause. Goodwill uses proceeds to fund their job training programs, Savers is straight up for-profit. As far as the big chain stores go, no one is more entitled to their inventory than another so don't feel bad. There are a few small thrifts in my area that do exist primarily for the purpose of providing people with very cheap clothing (i'm talking $1 per item or $3 per bag of clothing), I avoid those stores since I don't fit their mission, I do think we should avoid places like that personally unless we are shopping for ourselves or are in real financial need.
Exactly and if the homeless or poor needs clothing there are churches giving them for free in almost every town, city or whereever it is..Most homeless ppl don't have the money to pay thrift store prices at the rate it's increasing. There are organizations who are glad to help the poor.
Well said! Also, I have worked for non-profits and can tell you that people in need of clothing, food, etc. are getting it from social programs funded by taxpayer money at the county, state, and federal level. And then they are directed to shop at thrift stores. I always tell people in need to call their town for assistance finding social programs, food banks, and to look for charities that handle government assistance and also fundraise. Because there are people that don't qualify for all government assistance but these charities can offer help from the donations they receive for those people that are right on the edge of qualifying but obviously need some help due to circumstances, string of bad luck, national disasters, etc.
I would tell those people, maybe you wouldn't be so poor if you stopped complaining and became a reseller too 😂Them being poor is not resellers problem. It is their own fault. They are projecting their anger about their own financial situation onto resellers. Sorry those people are losers they have a loser mentality.
We have a senior center that provides free items to those in need.
@@alisonwhouYep, when I worked in nonprofits our clothes, food, furniture, appliances et al, were all donated to our organization specifically and the people were so grateful for their donations. We also received funding for services provided. As a divorced mother of four I did utilize our thrift stores a lot (which is what began my sourcing journey) but I never begrudged others for shopping there as well. I never questioned their motives. Now I source for my business as well as for my now grown family and grandbabies, but again, I never question the motives of others while our sourcing. Though I will say, The Goodwill Outlets (bins) have become quite the competitive sport. 😂
Absolutely love this format, seeing how you list, your work space etc, just brilliant
No shaming here. In fact we are doing good. I found and sold a vintage Winnie the Pooh bed sheets. The buyer was so excited and thanked me because her son who has autism loves that pattern and she needed more!
Really enjoying these listing Q&A style videos and great camera work and editing as well.
I've gotten shamed at a thrift store by the staff in it 😅😂
I felt bad for a few minutes until I realised why I shouldn't:
We are in the service business.
We make people's lives easier and better by investing our time to find the one thing they are after and that because of geographical constraints or time they cannot procure themselves.
We make it even easier by posting it to the place of their choosing.
We assume all the risk. Paying money of our own for an item that may not work, may not sell, may not be what we initially thought. We store it in our own facilities for people that don't even know that this item is what they want.
We add value to our communities, supporting charities that are in need of trading goods for the money the ask for, so they can help the people that create their mission.
We keep unwanted items out of landfill and help recycle things that otherwise would add to many issues that most people care about.
If someone is shaming you for doing what you need to do to provide for your family, loved ones, yourself or to serve others, just remember that is probably out of ignorance and ill informed prejudices against capitalism and what true collaboration is.
Viva La Libertad Carajo
I keep thinking resellers are simply personal shoppers. We find what they were looking for!
We're heros, simply put 😂
I can't be shamed at a thrift because I look like a poor person😉.
I don't have to look poor. I am poor 😂
Gorpcore is a style aesthetic (and keyword) for hiking gear and clothing meant for outdoors that are being worn indoors as everyday fashion. If I recall correctly, it comes from the name of an energy food like trail mix called “gorp.” That kilt definitely fits in the aesthetic.
Yes. GORP = Good Old Raisins and Peanuts.
I wear white cotton gloves when I need to have my hands in the shot. I list a lot of books. I think shows that the pages are being handled with care.
Great idea! There are times I have to have a finger or partial finger in a shot. I wince like I am breaking a commandment as I shoot the photo! Off to find a pair of white gloves.
I think you are one of the last resellers on youtube that is not pushing us as viewers to buy your stuff or to send you our stuff or anything like that. I think youre doing an amazing job and I like that you dont use us for personal gain. Thank you.
"Buy me a coffee!" Why?
What do you mean the only reason he started making videos was to sell his own flipwise product? I don't mind because it looks useful, but don't be naive.
He’s literally trying to sell his app
I actually like either format, and Justin’s sense of humor and the value of the info provided. I’m a visual learner, so seeing someone go thru the process is helpful.
I don’t have an issue with the Flipwise promos, I’m hoping to be able to get Flipwise, I’ve looked at some others and they aren’t nearly and well designed. But I’m not reselling pro.
Maybe that’s why I like this laid back style.
Who are you watching? I watch many UA-cam resellers, not a single one ask people to buy their stuff or send them stuff.
I love these videos! As a newer seller, it’s great seeing an experienced reseller doing things very similar to how I do it. Even talking to my phone encouraging it when the eBay app is loading a new page. It’s a weird confidence booster. 😂
Great video as always Justin, thanks for everything.
I resell, too, but mostly from the bins and helping people clearout their homes. However, people should keep items out of the thrift stores to begin with and donate relevant items to shelters etc before thriftstore dumping.
I was just in this situation last week. An older lady asked what I was doing and I flat out told her. She snapped, “so you’re the people who are buying out goods from regular shoppers!”. As a new reseller, this took me back but I handled it well. I explained my story and what brings me joy in reselling. At the end I ended up with her phone number as she wanted to see if I would buy her mother’s clothes 😂. At the end of the day, it is a free market like you said.
I actually had some trepidation about being shamed, especially when I would pull out my phone to check eBay comps, when I first started until I was thanked by a lot of the employees for helping keep them in business. Although, I must admit I don’t buy kids clothes or toys unless it’s for my own. Just a personal preference. Thanks for the great content Justin!
When an item is for sale in a thrift store it is only available to a certain amount of people. When I buy it amd list it that item instantly becomes available to millions of people that are greatful to have the opportunity to buy something especially collectibles.
I've never had issues at Goodwill, Salvation Army or any other similar outlet. Their business models aren't specifically based on the homeless coming in to shop, but rather to sell donated items to the general public to generate proceeds, which are then used to fund various programs, services and training to help those in need. Imagine how much their ability to fund these programs would fall off if we all stopped sourcing at these places.
The promoted listings bug is annoying. Here is an easy workaround: When entering a number into the box, first press Ctrl-A to select all, then press 2 to replace the text. EZ PZ. Keep up the good work and thank you for these insightful videos!
Also, regarding the subject in the title: Goodwill uses some of their proceeds to help people get job skills and employment, so when you are shopping there you are in fact helping. If the items go unsold, they end up in a landfill and that helps no one. I've never been shamed for shopping in a store, its intended purpose. But I could see that happening to someone if they were looking up a bunch of items on their phone and blocking an aisle, perhaps.
Thanks for the tip. This was driving me nuts.
You can also click on the box and backspace a couple of times to clear out what’s in the box and push num 2 for percentage and click outside the box and the new number will be reflected inside the box
@@kibble-net I look things up on my phone all the time, but I do it discreetly and I never block the aisle. I literally hate it when others block aisles.
I love this new format! Thank you for helping us newbies figure out the listing process! P.s. Nope, no one has ever shamed me for buying at a thrift store. I know and am kind to the employees, and they often help me find things I may have missed.
One lady tried shaming me when I asked her what community she lived in. When she replied the same city that we were in, I explained that I am a public school middle school teacher in the community and have been teaching kids for peanuts so this was my way of making money during the summer. She didn't have much of a reply to that because very few of us teachers actually choose to teach at the middle school level. 😂😂
Another warning about promoted listings numbers/percentages changing, if you edit/revise your listing, make sure eBay does not change your percentage number. Whenever I edit a listing it always removes my number and changes it to ebay's recommended amount and I have to manually go into the field and put my number back in before I save it.
It's so annoying with the promoted percentage changing. I pay close attention when I list my items before I submit and when I revise, but somehow, it still changes on some of my listings. I have to go to my store listings every day now to make sure it stays at the percentage I want, and sure enough I still need to change some back. I was really surprised by some of the fees I got before I realized what was happening. I bet many sellers don't look closely at their numbers, and the promoted percentage that eBay changes without them knowing is putting them out of business. That's a shame.
@@AN-xd1bu same thing happened to me, I got hit with a 11.1% fee on a sale, and I always just do 3% (and never ever point something), if I do promote. I argued it to eBay (and lost) and soon after figured out what happened. Shady stuff.
If someone dared try and scold ME for reselling I'd ask if they scold all the other retailers too...who resell.
In regards to the question on number of listings and success : I hear all the time “I want to get x [insert number here] number of listings”. It’s not the number but the quality of the items, price, etc… I sold $60,000 last year and my listings never topped 160. Today I’m at 140 listings with sales of $40,000. I slacked a little this month as I started back at work (teacher). I think that I am very successful as I used that money to redo my bathrooms. So, don’t worry about the number of listings. Just do what you can.
Good for you!! I really like your business model.
Hey Justin, heres a tip when it does that loading bar, if you just swipe out of the app it still puts up the listing, has saved me sooooo much time.
Some people don't realize thrift stores are non profit charities who sell new or used items to donate proceeds, they are not shopping centers for poor people. By spending money there you are supporting the charity more, not taking away from less fortunate. If you need a response to say, as a reseller I have more than my share of donations, and I donate as much as I buy, so mind your business!
Goodwill is a for profit. They aren't helping anyone.
@@FlowerPower-r8h Goodwill is a 501C3
What a fantastic video! I've been away from Ebay for 15 years and am just now trying to jump back in. So much has changed and it's a little intimidating but your videos have seriously helped me and I'll be signing up for Flipwise to make it simpler. Thanks so much for your content!
We are helping thrift stores with reselling items. The more money we spend in their stores the more they have to keep their people working and the more they can do things
to help the community.
Flipwise looks so much more user friendly than my current situation. The only scornful looks i get at Goodwill is from other resellers lol ! unless we are talking the bins ! its every man and woman for themselves ! i see it exactly like you do and i also buy for myself , family and friends. Im currently on the hunt for a nice Cashmere sweater for my Mother , yesterday i scored an unused AC unit for a friend for 35 dollars. I find so much i feel fortunate and grateful and enjoy passing things along but at the same time take business serious as i am there to make a dime ! I really enjoy your process for listing , that 10 thousand hour thing really shows as you make it look effortless. Ty!
I enjoy your videos! I've been a used bookseller on Amazon for over 8 years but have also lightly dabbled with eBay for many years. Starting 2024 I decided to try and build up my eBay business because relying so much on Amazon made me nervous. I've been amazed at how quickly I could build up my "everything" knowledge thanks to UA-cam. My sales are $4000-$5000 per month and ASP almost $50. This is with only 200-225 listings. I think the reason for this is because I listen to and follow the advice of UA-camrs that I can trust (like yourself) and I am Top Rated, I promote, accept returns, do mostly free shipping, and take great photos. I'm commenting here so that others can know that you don't have to have tons of listings to make good money. Just listen to great advice. Thank you!!
Hey Justin, 1 week into listing using your method of creating a listing on the computer, saving it as a draft, and then taking the photos and posting the listing with your phone. This has been huge for me and probably would taken awhile to come up with on my own. I was really not looking forward to buying a camera and using an SD card and dragging photos every time. Thanks dude!
It's funny, a lot of thrift stores HATE resellers. But without resellers, a lot of their stuff would end up in the garbage. Resellers help extend a thrift store's market beyond the local area. They should be THANKED by thrift store staff in particular. Thrift stores are in the business of raising money for their cause. Without people buying their stuff, they won't raise money! And a lot of resellers are the BIGGEST buyers at these thrift stores. If thrift stores wanted to sell their items on ebay and other outlets, then they should do it. Otherwise, thank that reseller for buying their stuff. On box appearance, I get compliments all the time on how well I pack items. All of my boxes are recycled, and many are cut down to save on postage. So appearance wise, they don't look great. Functionally, they are great.
Love the real time of waiting for your phone's photos to upload. Our cell tower is spotty so I have to walk around waving my phone in the air to catch a signal after every listing's photos. It's good exercise :)
The other day you were not feeling well, glad to see you feeling better.
thanks! still recovering
Something that I would like to add to terry’s question; Make you you are listing good things, not just an arbitrary big number of things. You can list 1000+ things a day and still sell nothing if what you are selling has no demand or is priced wrong. I would say list the maximum amount of good items you can find.
Another Great Episode! My listing process is ever evolving and these past few you have made showing us the process have really helped me, thank you!
I rarely tell anyone I resell (except my inner circle) because 1) shade and 2) then they want me to resell FOR them. I"m always polite in thrift stores and at the bins, so I doubt I'd catch any shade there. What I personally don't like about some fellow resellers... those who "haunt" the online giveaway sites like the hyper-local "Buy Nothings" (usually Facebook-based). Those groups are specifically created to be a gift culture and NOT for reselling... but several folks in my group are notorious for "me-firsting" every freebie post in order to source for their garage sales. I try not to judge, everybody's gotta eat, but that just seems like one step beyond...
official organization founders of Buy Nothing says you can resell.. givers can help their neighbors by giving it to them for whatever reason including reselling to help their neighbors but they encourage that those who take say they will resell. check it out on google, it's there.
The only shame at a thrift store I've heard about is talking to a local Church one and they said they had to raise prices because of the resellers. But it wasn't really "shame" or anger, just more of a "we had to do this to keep certain things in stock." Their prices still aren't bad though, and still better than Goodwill.
Just found your channel! Very real and to the point! I live near 3 military facilities with thrift shops and love buying from them. We are retired military family and as we get stationed around the world you find amazing things to resell. Those kilts sell really fast and for good money. I found a Disney sweater from a closed Tiki Bar for $2 and sold for $200. Thank you for all your information. Keep on reselling!
Can't wait for your video on Best Offers. I find myself declining so many low ball offers. Ridiculously low. It's a waste of my time. Looking forward to your advice, sir.
I always put best offers on, even tho Justin said not to. Then I started selling some of my mother’s fashion jewelry and the low ball offers streamed in.
I think it depends on what category you sell into whether to turn on best offers.
Love this format!! Thanks for a great video full of information.
Great deal on that kilt. Best find I've had so far was a Gucci bag at Goodwill for $37 and sold for $415
Glad to see you’re feeling a little better! Thanks for the video. I enjoy this style, so thanks for pushing your comfort. I have never been shamed. I am very open about what I do, which has led to great opportunities. I have only had positive interactions. I have heard of the “controversy,” but clearly people are ignorant to the facts.
Love these videos!
Here's my shaming experience:
This week a buyer sent me a lowball offer on a shirt ($10 on a $28 listing), I countered with a reasonable offer (like $23 or something) and would have taken a lower offer but he countered with $11 and called me a "scumbag reseller" that "bought all the yellow tags at Walmart so he couldn't get any" -- which is ridiculous, it's not like he lives in my neighborhood and shops at my walmart and he missed out, nor did I buy ALL of the yellow tags. (I bought 6 clearance shirts for $3 each, leaving literally dozens on the racks lol). He said I should sell it to him cheap with free shipping because nobody else will EVER buy this shirt. 😅 I just blocked and moved on. It's wild that not getting an Adventure Time shirt on ebay for the price he wanted made him feel validated in name calling and trying to ruin my night. 🤣 I cross post and the shirt has many likes on other platforms, I'm not worried about it selling. And again if he'd been nice I would have gone lower than my counteroffer, but I won't be bullied over some nonsense like that.
I would have told that buyer, the fact that you are poor is not my problem. And then blocked them. These people are just mad they have no money because of their own bad life decisions so they want to shame resellers. Bunch of losers.
Not going to lie I went after a bunch of scalpers online for taking multiple pre-orders I wanted for my child lol they use bots and take all of the pre-orders before anyone has a chance then hike up the prices from $50-100 those guys actually piss me off.
Hey Justin just wanted to state that your eloquent commentary has not fallen on deaf ears. I LOL'd for some reason at "banding effect". My wife often laughs at me when I tap into my excessive diction. You are a smart dude.
With the TJ MAxx tag why not just remove the tag and sell as "new without tags"? That's an option ebay provides, why not use it
Yes, that was my question, too. I also add NWOT in the title.
Yes, a couple time- once by employee at a small thrift store who saw me doing google searches on my phone. She said, “people who do that are usually resellers” I said yes I sell some stuff at times to help pay for all the stuff I keep. And as I shopped she continuously asked, me “ do you need help” roughly about 7 times. I end up buying something for $1 then left.
Another smaller thrift store I started going to once a week started being extremely rude to me. Not saying hi when I came in. The last time I went they walked out in front of me cutting me off with their cart. Also Reached in front of me to hang something on a clothing rack I looking through. Obviously I’m not going back there either.
I often wonder if they do it more because I’m a woman?
And what makes it interesting to me is they are making $$$ off free donations - but heaven for bid if you make a couple dollars off something you paid for. And you’re paying them the asking price that goes to help fund their schools, seniors. Ect.. .There are too many other place to shop that are glad to take our money.
I don’t have this problem at bigger stores like, salvation Army and Goodwill. They are always glad to see me and take my money.
If the goal of those smaller shops is to serve low income and underserved populations I can understand that.
I never had a problem in a thrift store except with other resellers. There is one thrift store that I don't go to anymore because of several incidents with rude and entitled resellers. I'm quiet and keep to myself but I guess it was easy enough for them figure out what I was doing there. It really hurt my feelings every time something happened so I just go elsewhere now.
I was asked while shopping at a thrift store when they saw me researching an item with my phone. But they were more curious then anything. I felt they appreciated my helpful answer and perhaps will even try making their own store too.
Thank you for this very informative video! Loved watching you going through the process!
That’s crazy on the kilt, congrats! Preowned clothing must be laundered per eBay requirements, just in case you didn’t know.
So many good questions today! Something else to think about when doing local pickups is the buyer might look at it and change their mind. On one hand, that's good, because you don't have return shipping hassles. But a buyer online usually has asked all of their questions, looked at what's available, and really thought about their decision to buy.
You are legit man... I love it. I appreciated this video very much. Just getting this "intimate" view into your process and "life" I just like it. I just like to see a like minded individual or here hustling
Those are some wild product descriptions. I love it!
I buy lint rollers at Costco like they're going out of style. I have one dog and one cat, but i swear that stuff i want sell attracts extra fur!
Word! I have to lint roll MYSELF while I am photographing or lint rolling inventory because the cat hair transfers while I’m working on it. I keep lint rollers all over so I can grab one whenever I need it.
I reuse all packaging that I can--I even cut up used padded mailers that I can't use to send another item in for whatever reason, and then use that material for bubble wrap.
I cut out all identifying information and reuse white mailing bags for packing inside of shoes, and when I run out of those I use plastic grocery bags. Then I put each shoe in its own grocery bag and tie it off, and then put the pair in a bag together after I list them to keep dust off and any scuffs from other shoes until I pack them in a box when sold.
I sometimes use my eBay shipping coupon to buy their "Reused packaging" labels for reused padded mailers and boxes.
As a buyer, I don't care what kind of box it's in as long as it's packed well and securely to prevent damage or loss in shipment. Sadly Amazon FBA warehouse packers are not as conscientious. I've received boxes from Amazon that were almost falling open they were so poorly taped. That's one of the many reasons I stopped selling on Amazon FBA--I was sick and tired of getting complains from buyers that items were not packed well, even if I sent them TO FBA packed well. Somebody would buy it and return it, and Amazon's FBA people would then poorly pack it if at all. It doesn't matter that Amazon SOMETIMES takes responsibility for a bad feedback--the damage is already done.
Great seeing you as well as chachingking on the panel the other night. Great info and well spoken.
Hi Justin! Love your videos!! Thank you so much for providing this type of content! I have a question... It seems every month, eBay wants me to update my bank account details even when nothing has changed. Is this normal? It's kind of annoying... My funds get put on hold for a few days while they verify my identity and information. Does this happen to you? Or anyone else? Did I do something wrong? What do you think is going on here?
Awesome video! I really enjoy these while I too, am listing. I started doing my promo on my phone after saving the draft on the laptop.
Agreeing on the fingers! I always use a skewer.
I've always been super upfront about being a reseller when I shop, and so far people's reactions to me have been overwhelmingly positive. Actually, the only time someone has called me out was in my ebay messages. Some crazy lady was angry I wasnt lowering the price of a dress for her, insisting that I was just ripping off ignorant poor people and many other sellers were selling the same style for a fraction of the cost. About an hour later, someone else purchased it for full price. 🤷♀️
The only times I've been shamed are at yard sales, saying they didn't like resellers and preferred when the item went to "someone who will actually use it."
Well then what you are doing fits their mission perfectly. You are taking their item off their hands and offering it to a broader market to find "someone who could actually use it" And for your time and efforts you will be compensated for helping everybody out 😊.
I would straight up ask them... then why don't you sell it online yourself if you care so much about who it goes too? Answer is they are lazy and full of crap so of course they aren't going to do that.
Hi Justin, I really enjoy your videos. Question I have about flip wise. Will you be having any options to print out reports I.e. tax reporting? That would be very helpful. Thanks, Ron
I mostly shop auctions. Us resellers get to know each other and everyone is friendly and supportive. I’ve had several people invite me to their yard sales, one nice couple gave me the Wi-Fi password so I could look things up better at the yard sale. Home owners are usually happy I’m buying so much stuff (usually a truck load) and running some other bids up. One home owner cleared a path for me in a crowded room so I could see what was selling because she said I was a good buyer. I love the atmosphere and I’ve never been met with hostility.
Hi Justin - Great videos. I'm curious...dp you think the new thrift store practice of pricing most inventory way up (in response ro reselling) will end up back firing on them? We are seeing Goodwills and Savers with increasingly overflowing shelves and donation areas. Stuff isn't selling at the higher prices and donation areas are backlogged from what must be a policy of looking up everything on eBay before pricing it. Frankly, they look like giant hoards. Wouldn't the better business model be to shoot for volume sales (especially since their inventory is sourced for free?)
Justin, Hi. Really like Flipwise, enjoy your channel much. Question: You recently noted that there was a bug in the field where you set listing ad rate that partially obscured just what number you were entering. This seems to have been fixed, but not before it really messed up one of my listings. It turned a camera that I had otherwise made a tidy profit on into a net loss by way of leading me to set a 92% ad rate rather than the intended 2% (which I would not have known without Flipwise :-) Is there any chance I could recoup this loss from eBay by asking nicely or...?
Love seeing how you go through the complete process. Also am glad to see your workspace. What size is your photo table? Thank you for all the hard work!!
Thanks! It's 4' x 4'
I'm enjoying these listing videos Justin. I agree no fingers needed.
I feel you on not being able to pass up old things in pristine condition 🤩🤩🤩
Love your instructional videos, this is great. I have never been shamed but I am sure some people feel that stores are not for resellers. If they did, I would remind them that these stores are also resellers and they get their stuff for free, I pay for it. And I would also remind them to look at the piles and piles of stuff at landfills. There is no shortage of stuff these days. I keep the tags in and in the description, I put item is pre-owned but never used, still has tags. Would love to find the source the lights/camera that you use. Thanks from Kansas City!
Hi Justin thanks for your videos. One of the few sensible UA-camrs! I routinely end listings & sell similar to keep my items fresh on eBay. Should I be doing that if I’ve got people currently watching an item? I usually do but question whether I’m doing myself a disservice. Thanks
Neat to see you at Kats Channel! Awesome time learning!
Ive never been "shamed" but I don't go around offering up the information either. Sometimes when im looking up comps someone might ask me if I resell and I always respond truthfully saying something like, yeah, I'm new at it and still learning, ejich is true. It gives me the opportunity to ask questions about an item, but i e also had people raise the price of an item if they see me looking an item up. A lot of thift stores & especially yard sales etc. don't put prices on things (at least here in central Florida) which can be a blessing or s curse. Sometimes they'll adk me or ill ask them what they plan to do with their remaining items ( if theres money left behind and if they say theyre donating the left stuff) I might offer to come back and buy the lot or help them find a place for the leftovers. I know how much it stinks to deal with unsold stuff after a sale. Especially at estate sales. Sometimes it works, sometimes it doesn't, but ive made quite a few connections with people who have worthwhile items that are just going to go to Goodwill. I'm still only 6 months into it but si far most everyone is extremely friendly and willing to get rid of stuff. The thrift stores i usually hit (and there are a lot in my county) sre only too happy to make bundle deals. 😊
I try and reuse all boxes; any style or shape wherever I can find them. The more freebies, the better. Times are tough, so any Amazon boxes which have already been used, I have no qualms about using them or any other to send items I’ve sold on Ebay. I’ve had no complaints so far.
Another point on local pickup is that the buyer has to show up. Even if they do show up, there is nothing preventing them from showing up late. How long are you going to wait, because they can always claim that they were there and you weren't when they eventually decided to get around to showing up. You get dings on your account and you are out the time and you have nothing to show for it.
Thank you for your helpful post. I never thought about those types of issues that may occur when trying to sell in person using Ebay.
@@karenoflaherty7965 You're welcome! Please don't let me discourage you from investigating that approach, that was not my intent. They are not all going to be like that. Probably most won't. But if that is the route you choose, there are going to be times when that happens. As long as you know it can happen, it is up to you to decide if that approach will work. And that was my intent, to let you know that will happen. I had one where after waiting 20 minutes I asked where they were. "My husband has the car at work." Did they bother to let me know they weren't going to show up? Of course not.
Yes. I've been shamed. And then I showed em my numbers and explained how easy it is to start. And told them if they didn't wanna do eBay, there is the Yard Sale option. By the end, I made some new friends I think.
Another Excellent Video! I love these “Listing” videos as they have helped me tremendously in cutting down on unnecessary steps that apparently have little benefit and waste my time. Points taken from this video: 1. No need to include the item you are listing in the first 5 words of the title, as I have been told is necessary for Search function to work. Our English language often uses many descriptive adjectives before the actual noun in our way of speaking which puts the actual item name as perhaps the 7th or more word in the title. I see that you don’t pay attention to that at all. 2. You didn’t mention if you had washed the “Used” Kilt before listing it but I’ve read that Ebay requires all “used clothing” to be washed or cleaned prior to reselling. Maybe that rule is not enforced. 3. Taking as few as 3 photos of an item is apparently not a deterrent to ebay placing your listing at or near the top or at least on the first page of search results. Again, I’ve always heard that ebay favors listings with more photos and our listings should contain at least photos of all sides of an item. But taking all of those photos take extra time! I guess you can’t believe everything you read or hear about because you have successful monthly results and the Proof is in the Pudding! Please consider making Shipping and Packing videos as well. Particularly helpful would be packing larger or unusual size items, ie Golf Clubs or fragile items like a Ceramic Cookie Jar or Beverage Glasses, Vases etc. Thanks!
Just causally watching this in the background and you said “we are getting bulk editing coming to flip wise soon” and I shouted “finally!” With no hesitation. It was like it was just waiting to come out! Haha but really that’s awesome.
Gorpcore is a style keyword. Should gel sell the item faster.
Hey Justin, really enjoy your channel and appreciate all the information. I've been reselling on Ebay for several years now, and over the years have incurred a couple VERO strikes. Once for a set of fitness videos, and once for cosmetics. Have you incurred any VERO hits, and how do you go about avoiding inventory on that list? Generally speaking, how many VERO hits will lead to Ebay closing your store? I have 2 now, and I'm always fearful a 3rd mistake will kill my store. That may be silly, but I cannot find any metrics on the number of hits it takes for Ebay to take formal action.
Thanks again!
It’s funny, I’ve seen employees talking smack about other resellers in stores, but they don’t recognize me as one, probably because I’m a little old lady and the other resellers call attention to themselves by various ways. One woman goes through the clothing racks at lightning speed, slamming the hangers as she walks past. It makes noise and draws attention.
Hey Justin, new reseller here, love your channel! I have a question regarding Promoted Listings. If someone searches by Ending Soonest, Low to High, Newly Listed etc, a Promoted Listing would not have much significance, correct? Does it apply to the default setting (Best Match) only?
Do you have a link for the number stickers you use in your inventory system?
Thank you very much for all you do; I've learned so much from you and your posting your own items has been especially helpful!
After highlighting the promotion fee field hit the back space two times and enter your new percentage and it will work every time. I too have experienced this bug.
have you looked up what is gorpcore? It's totally a thing to learn about. basically there is a fashion niche for everything these days. Dadcore is popular too. street wear trends are bizarre and fascinating at the same time.
oh yeah, i am familiar with the whole core thing, just hadn't heard of gorpcore before
Yes, I too have experienced ebay buggy promotion issue, sometimes it works. When not leave it off. Sometimes will retry after listed.
for the listing ad rate i found you still have to click in the window and backspace to delete it then add your own.
Hi Dustin, I really love your channel and your works. I have a question about ending listing. I just start reselling about 3 weeks ago, most of my sells were on facebook market place. So whenever I sold stuffs, I usually end listing on ebay. Would that be bad for me ? If yes, is there another alternative way for me to do so ? Thank you so much for reading ( and sorry if my grammar is wrong, english is not my native language )
You have to backspace 3 times to get a blank listing ad rate to type in the lower rate. it just started a couple of days ago.
Did you buy or make that resellers ruler? I need one and was wondering were you got it. Thanks for the great content as always.😀
bought it. resellerruler.com
I am a reseller myself amd the issue i see with resellers who get *shamed* are the ones who brag about lowballing or how much the item can sell for which in turn causes other people to second guess the way thry do yard sales or donations.
My recommendation is to just keep your gloating to yourself and ourchase and leave
Resellers also love to whine about pricing as if they are owed discounts.
If you are respectful of your surroundings, people wont have much to say. If they do then tell them to have a good day amd dont make excuses for being a reseller lol
It was great watching your listing process today. May I ask where you purchased your reseller ruler for clothing measurements?
www.resellerruler.com
I don't know if you have answered this question before but I am trying to decide if I should list my BIN items with Or Best Offer (OBO) right from the start. or do you think it is better to try to get full price at the beginning.
Great production and editing on ur video...great format.👍
What is the reseller ruler you used in this video? Can you send a link? Thanks for all of your great info! Love your videos!!
resellerruler.com
Great helpful video Justin! Thanks!
Really enjoy your videos. As a huge Cardinals fan, I hope they end the season strong, and I will also hope for better in 2025. Good luck on the jacket and Go Cards!
Regarding the percent promoted bug: I have found that putting in your number, and then a period and a zero is less likely to let that return to the suggested amount. No idea why the period and the zero would fix it, but works for me. I’ve also tried using Tab to move on, and that seems s to help, as well.
I haven’t been “scolded” by anyone for being a reseller at a thrift store yet, but have had some awkward conversations at yard sales or FBM buys when sellers ask about what we are going to do with their items / collection. I think that mostly has to do with peoples emotional connection with their collections. The bottom line is that people sell things at yard sales or on Facebook because they do not want to go through the trouble of selling online.
I think resellers at thrift stores tend to select higher-end, brand-name items, at least when it comes to clothing. Lower income folks who shop at thrift stores, I think, are simply looking for inexpensive, nice items in good condition, for themselves and their family, and they probably aren't going to be too upset when they have to settle for Wrangler jeans instead of a pair of Rock Revivals.