Echoing thanks for this vid... quick clarification - when you state "...it's important to note that you need a number that's not currently active in WhatsApp Business to start this process..." Does this mean I have recently added a mobile number to WhatsApp Business but there hasn't been any activity of sending or receiving messages in order to integrate into HS? Thanks in advance
Nice video Fuelius .. question. When you are working with a team of ( let's say ) 10 salesmen and you have 1 WhatsApp business account. How does each individual comunicate with their own contactpersons in HubSpot ? Do you need only ones a first conversation to log and from there work from HubSpot ?
Thank you for your feedback! The team have received this from HubSpot. It looks like you can! "With a single WhatsApp Business number connected multiple users can communicate via this channel/number. Users with access to the team inbox can then collaborate and respond to messages using the WhatsApp Business account within the conversations inbox."
Hi, Can I connect multiple whatsapp numbers to hubspot? As I am owner of a office and I want to monitor all my employees activity on whatsapp business, like I want to audit are they responding timely to the customer, etc.
Hello So I’m trying to connect the WhatsApp account on the hubspot CRM But I’m currently having difficulties setting it up Because what I have is a Facebook page How do I go about it?
You're very welcome! 😁 Plenty more of this type of content in the works at Fuelius so if you have any specific requests, be sure to get in touch and we'll try our best to cover it
Hey - there have been some updates to this so have you seen less functionality? I cant click the personalise message within the templates tool in Hubspot and also cant sync templates that have images.
Hi and thank you for commenting. I have spoken to our tech team and it looks like you can't currently use AI or bots with the WhatsApp integration for HubSpot
Hi, you need Professional or Enterprise versions of Marketing Hub or Service Hub and a WhatsApp business account and phone number in order to use the integration
@@agoogleuser6937 Hi, at 0:05 when the title appears in the video, we specify which plan you need for this feature at the top. We also specify the same information in the description of the video "This feature is currently available to Marketing Professional & Enterprise and Service Professional & Enterprise customers."
Hey man, thanks for the information. So, I already have configured a phone number within a WhatsApp Business Account. Then, when I try to connect the channel to HubSpot it says it is not availble to use. If I understand you well, I cannot do any number configuration outside the HubSpot integration panel otherwise I'd receive the error?
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Echoing thanks for this vid... quick clarification - when you state "...it's important to note that you need a number that's not currently active in WhatsApp Business to start this process..." Does this mean I have recently added a mobile number to WhatsApp Business but there hasn't been any activity of sending or receiving messages in order to integrate into HS? Thanks in advance
Nice video Fuelius .. question. When you are working with a team of ( let's say ) 10 salesmen and you have 1 WhatsApp business account. How does each individual comunicate with their own contactpersons in HubSpot ? Do you need only ones a first conversation to log and from there work from HubSpot ?
Thank you for your feedback!
The team have received this from HubSpot. It looks like you can!
"With a single WhatsApp Business number connected multiple users can communicate via this channel/number.
Users with access to the team inbox can then collaborate and respond to messages using the WhatsApp Business account within the conversations inbox."
Excellent Tutorial...Thank you very much
Hey, great content, thanks! Quick one - is it possible to have group conversations using this integration?
Hi, Can I connect multiple whatsapp numbers to hubspot? As I am owner of a office and I want to monitor all my employees activity on whatsapp business, like I want to audit are they responding timely to the customer, etc.
is it available for the Starter Plan?
Hello
So I’m trying to connect the WhatsApp account on the hubspot CRM
But I’m currently having difficulties setting it up
Because what I have is a Facebook page
How do I go about it?
Many thanks for this video! It worked really well for me and helped me solve a long hanging problem :)
Thank you, Gagandeep! This is great feedback. What was the long-hanging problem and how did we solve it for you?
- Danny, Fuelius
That is soo helpful, thank you so much!
You're very welcome! 😁
Plenty more of this type of content in the works at Fuelius so if you have any specific requests, be sure to get in touch and we'll try our best to cover it
How can i change the Display Pic for this particular Whatsapp
Hey - there have been some updates to this so have you seen less functionality? I cant click the personalise message within the templates tool in Hubspot and also cant sync templates that have images.
Thank you, can i connect it with a WhatsApp bot?
Hi and thank you for commenting. I have spoken to our tech team and it looks like you can't currently use AI or bots with the WhatsApp integration for HubSpot
@@fuelius it should be possible to trigger via http requests the openai api to receive ai powered answers, shouldn't it?
Which version do I have? Is that possible with free version of hubspot?
Hi, you need Professional or Enterprise versions of Marketing Hub or Service Hub and a WhatsApp business account and phone number in order to use the integration
@@fueliusyou should have started your video with this information, imho 800usd/month for this is not affordable for small businesses
@@agoogleuser6937 Hi, at 0:05 when the title appears in the video, we specify which plan you need for this feature at the top.
We also specify the same information in the description of the video "This feature is currently available to Marketing Professional & Enterprise and Service Professional & Enterprise customers."
Hey man, thanks for the information. So, I already have configured a phone number within a WhatsApp Business Account. Then, when I try to connect the channel to HubSpot it says it is not availble to use. If I understand you well, I cannot do any number configuration outside the HubSpot integration panel otherwise I'd receive the error?
Or what do you mean with a number 'not currently active' in whatsapp business?
I believe he meant that this number cannot be active in any other account... the only way it makes any sense!@@amartilianom