No she provided the knowledge now do your research to confirm it. You should doing that anyway. 😉 Always make sure the information is true and correct before you use it.
I had that exact problem last year, it took me several attempts to get a guy that actually offered me a refund, they insisted that they couldn't do it because of the type of ticket I bought.
If only things worked as smoothly. It took me countless grievances, emails, complaints, phone calls, public shaming on social media etc for ONE year to finally claw back full refund back to payment mode for my partially REFUNDABLE ticket (it was 80% refundable). They kept telling me I can only rebook flight and can’t take a refund. Just knowing the rules and citing them doesn’t mean airlines or their employees will listen. They deal with thousands like us every day. It doesn’t make them right but just saying they are least bothered about legal threats.
Should be a class action lawsuit against airlines for trying to weasel out of this stuff. I had them screw me over once I needed to change the day of my flight because I booked it over the phone and they selected the wrong date and I noticed when I received the confirmation email. It had been booked on a Sunday instead of a Monday, Monday was a little cheaper so I was due a refund. Instead of refunding it to my card they refunded it to the American airlines online wallet which you could load up to buy stuff from them and book flights and then refuse to transfer it to my card
It's a sad state of affairs that most companies put the customers thru this kind of bs to get proper compensation. We used to call it "The royal runaround"
Any tips on how to handle insurance companies? My car was recently in the shop after someone rear ended it & their insurance approved me for a rental for $29/day. They said that's all they allow for the state of TX. They only work with Enterprise, Enterprise didn't have any cars available for less than $47/day. I had to take Uber everywhere & cover the charges myself
Wow!!! Exact same thing just happened to us (my wife was traveling from Kansas City to Dallas & I paid 😜, American Airlines & weather & all). Wed 8/10 was the travel day, Thu 8/11 I called AA, Fri 8/12 refund processed. I think I saw this short a few weeks ago. Follow Erika, she's a lawyer who reads the fine print so I don't have to.
Hi Erika! Do you think you could do a video on how much you make on UA-cam Shorts (or even if you do) because there’s a rumor of people saying they do earn money, while others say it’s not possible to. Thank You so much on these amazing videos!
I need help. I canceled my flight because we decided to not go on trip. We purchased insurance as well. How do we get full refund on that? Seems like to me that they have work related as a item to get full refund BUT they wont give it to us...help please
I don’t get it. On the Department of Transportation website it says that “consumers who purchase non-refundable tickets are not entitled to a refund unless the airline makes a promise to provide a refund or the airline cancels a flight or makes a significant schedule change.” I’ve been trying to get a refund on some AA tickets that my mom purchased but couldn’t use due to a medical emergency where my brother got a severe concussion.
If the domestic connection portion of your international flight is cancelled, and you miss the last leg of your trip, does the Montreal Convention apply? JAX to MIA to CUN Never made it to MIA due to mechanical issues with the plane in JAX. We almost missed our honeymoon and were left stranded. Eventually had to come out of pocket and book with Delta to arrive in CUN on time.
American Airlines delayed my flight for almost 20 hours (three of us including my 4y old son) and didn’t pay hotels or anything, but a 12 dollars voucher for food at the airport per person. What would we be entitled to in this scenario? We had a lot of trouble because of this, loosing family meetings, one full day of vacation stuck at the airport etc…
Hi Erica I booked a flight to Hawaii with my family and yesterday I got an email that my flight got canceled because they lack pilot. Everything is set, our accommodation, I file a leave from work, my husband filed a leave from his work. Can we ask for much bigger refund for the inconvenience? Our flight is next month and I don't know if we can still book a flight given the short time. Thank you.
You probably can't get a "bigger" refund, that would be the airline company basically paying you money on top of your whole ticket... it's not a law but if you manage to convince them that's probably the only way ; you can't really sue them over it as well unless they decline your offer to refund.
I bought a ticket and aircanada never refunded me for the flight they canceled due to covid. They claimed they did but when I asked what routing number they used they stopped replying to me. They also refused to take a call with me and my bank
Hi Erika I need your help! Malaysian Airlines is refusing to refund or rebook tickets issued in 2020 and which were cancelled due to covid. When I call their global centre, they take all the details, put on hold and after a long time, just disconnect the call!!! Every single time, same outcome! Please advice/ create a video how to get a great resolution . Thank you so much!
Can you please do one of these for MacBook Pro please? I accidentally bought a defective MacBook Pro from Best Buy which glitches randomly, and since it was at the start of the pandemic, I missed the month return policy and was unable to exchange it.
But this only matters if you had a bad price on the ticket or you are already home. If you had a good or fair price, why would you choose not to travel in order to get back home? This only makes sense if you're already home or want out of your bad price because you can get a lower price.
This just happened to me last night and they wouldn’t listen to me at all. Just blamed weather. But I didn’t choose not to travel. Their website does say they offer vouchers for hotel and transportation but they refused.
Find out what their terms are. If their terms say you’re entitled to a refund, then contact their corporate office AND file a claim plus file a complaint with the dept of transportation. The tank & file airline employees don’t know anything.
Lets say you are attending a scheduled event.(Meeting. Wedding. Funeral, Concert etc.) The flight cancellation now makes it impossible to attend that event. Thus negating your need to fly.
Honestly why would you get a refund. You’d have to wait for that to go in your bank and most people can’t afford to pay for another ticket so you’d just take the tomorrow flight. The airline will provide hotel accommodation in most cases
I feel like if I tell you I'm going to transport you from A to B and then I can't do it that more than the initial price of the ticket should be charged. Like I drove to the airport I'm probably going to miss a few hours of my holiday I'm going to have to sit and wait on the worst furniture I've ever sat on. If I was going to a concert for example I might have missed that concert. These things will vary on the cost depending on your circumstances but what if you are getting on a plane to say goodbye to a dying relative and then it gets cancelled and they die. How you going to price that up?
I have 4 paid tickets and didn't use them. I called the help desk and they don't want to refund me my money because I picked a nonrefundable tickets. What do I do?
Most people don’t want a refund. They want to get to their destination. Getting their tomorrow is the next best thing and they would like compensation for their troubles.
Ummm I have made this mistake before. Ended up having to pay damn near twice for a last minute flight the next day. In my opinion you’re better off waiting for the next flight and getting the airport to pay for a hotel in the meantime
For clarity, I missed my flight because the flight was delayed multiple times and the airport neglected to tell me that the security gates closed before the plane would be taking off. I was there well before the plane took off but I was not allowed through security. I was so mad I demanded they refund me immediately. I would have only had to wait a few hours for the next flight but I felt based on principle that I needed to stand my ground. Still had to get home the next day tho lol
Hi, im a travel agent so i know what im talking about - if thats because of cancelled flight or schedule change you should still get a refund of the flights you were not able to take (partial refund only).
But isn't that why they offer insurance? I'm dealing with this cause of weather reasons. When I booked, I didn't purchase insurance so I feel like it's my fault that I didn't buy the insurance so I won't get a refund
Never seen this problem. You have a canceled flight they give you a refund. An employee getting 15/hr isn't going argue with you. They might offer a voucher first.
It's not rocket science. If you make the refund process so difficult, annoying and frustrating for the passengers, most of them will just give up and quit.
Don't depend on anyone spoon-feeding you with information for your convenience. Always do your homework. This gives you much more reassurance though. 😼
Please start posting links to the regulations so we can show them to the airline employees.
Yesss
Yess
Look at her description
No she provided the knowledge now do your research to confirm it. You should doing that anyway. 😉 Always make sure the information is true and correct before you use it.
they are in the carriage of contract.
I had that exact problem last year, it took me several attempts to get a guy that actually offered me a refund, they insisted that they couldn't do it because of the type of ticket I bought.
@@sabias3932 I see, that makes sense, always the damn money. Next time I'll be better informed to navigate these situations.
@@guaridadelabestiait's really hard.
“We can’t just give you a refund like that.”
“Shhh, she doesn’t know I have a fully loaded gun in my left pocket.”
This is poor taste
Tf is a fully loaded gun
@@purnasaimadala A gun with full ammo equipped
This made me laugh
@@ayanegarcia6069 With a Fully Auto 50BMG
If only things worked as smoothly. It took me countless grievances, emails, complaints, phone calls, public shaming on social media etc for ONE year to finally claw back full refund back to payment mode for my partially REFUNDABLE ticket (it was 80% refundable). They kept telling me I can only rebook flight and can’t take a refund. Just knowing the rules and citing them doesn’t mean airlines or their employees will listen. They deal with thousands like us every day. It doesn’t make them right but just saying they are least bothered about legal threats.
Exactly. Imagine things working out this smoothly! Unlikely!
Imagine going so hard to refuse a refund as an employee of a million dollar company of which teb profits they will probably not see.
Yeah people who run these airlines deserve to be victims of home invasions tbh.
Now you can run straight to the dot and file a complaint online if they give you the run around.
I love how they ask "Who taught you this?" like they're told to say that by their boss. 😂
IKR
They want to know so they can order the hit
@@hareecionelson5875 💀💀
Should be a class action lawsuit against airlines for trying to weasel out of this stuff.
I had them screw me over once I needed to change the day of my flight because I booked it over the phone and they selected the wrong date and I noticed when I received the confirmation email. It had been booked on a Sunday instead of a Monday, Monday was a little cheaper so I was due a refund. Instead of refunding it to my card they refunded it to the American airlines online wallet which you could load up to buy stuff from them and book flights and then refuse to transfer it to my card
It's a sad state of affairs that most companies put the customers thru this kind of bs to get proper compensation. We used to call it "The royal runaround"
‘Shhh, she doesn’t know I know this trick!’
_grabs gun_
I’m glad I watched this. I learned something today. Thank you!
POV your looking for the comment that says “when I tried this…”
Any tips on how to handle insurance companies? My car was recently in the shop after someone rear ended it & their insurance approved me for a rental for $29/day. They said that's all they allow for the state of TX. They only work with Enterprise, Enterprise didn't have any cars available for less than $47/day. I had to take Uber everywhere & cover the charges myself
why have more people not seen this? This is great!
Let’s keep it that way😏😏
@@서윤지-v8k 🤣
This is the most random yet useful short I’ve stumbled upon.I’m about to binge watch all of her shorts. Amazing!
Nice video thank you. for the information 🤯🤯🤯
Fantastic info. Thank you
Thanks Erika, you are a big help
I used to work in an airline call center. And wow, this is like a BOMB!
Loving your work Erika. You are to kool!!
I got send to a psychiatric ward when I did this. ThAnKs ErIkA
thank you, Erika!
Smart Erika. Very smart.
Please reference which part of the terms you understand this info. At least display a reference at the bottom of the videos
Wow!!! Exact same thing just happened to us (my wife was traveling from Kansas City to Dallas & I paid 😜, American Airlines & weather & all). Wed 8/10 was the travel day, Thu 8/11 I called AA, Fri 8/12 refund processed.
I think I saw this short a few weeks ago.
Follow Erika, she's a lawyer who reads the fine print so I don't have to.
Thanks Erica
Hi Erika! Do you think you could do a video on how much you make on UA-cam Shorts (or even if you do) because there’s a rumor of people saying they do earn money, while others say it’s not possible to.
Thank You so much on these amazing videos!
You need 1k+ subs and a certain amount of watch hours/views to earn money from UA-cam.
she made one
neat! and thank you!
“ She doesn’t know I follow Erika watch this!”
* pulls out a nuke*
I need help. I canceled my flight because we decided to not go on trip. We purchased insurance as well. How do we get full refund on that? Seems like to me that they have work related as a item to get full refund BUT they wont give it to us...help please
We need more people like Erika!
This one is correct, but the ticket itself is rarely refunded at the airport. Any fees not used however can be set up for refund at the airport.
Everybody gangsta until it doesn't work
Love this short! Great acting!!
Nice tip girl, keep it up and u could be a real rockstar.
I like the videos but would be great if you could have site with screenshots of the terms and condition section
This deserves to be shared.
I don’t get it. On the Department of Transportation website it says that “consumers who purchase non-refundable tickets are not entitled to a refund unless the airline makes a promise to provide a refund or the airline cancels a flight or makes a significant schedule change.”
I’ve been trying to get a refund on some AA tickets that my mom purchased but couldn’t use due to a medical emergency where my brother got a severe concussion.
If the domestic connection portion of your international flight is cancelled, and you miss the last leg of your trip, does the Montreal Convention apply?
JAX to MIA to CUN
Never made it to MIA due to mechanical issues with the plane in JAX. We almost missed our honeymoon and were left stranded. Eventually had to come out of pocket and book with Delta to arrive in CUN on time.
American Airlines delayed my flight for almost 20 hours (three of us including my 4y old son) and didn’t pay hotels or anything, but a 12 dollars voucher for food at the airport per person. What would we be entitled to in this scenario? We had a lot of trouble because of this, loosing family meetings, one full day of vacation stuck at the airport etc…
I don't have enough confidence to argue with the worker like this lmao
Gotta face your fears if you ever want to conquer them.
Hi Erica I booked a flight to Hawaii with my family and yesterday I got an email that my flight got canceled because they lack pilot. Everything is set, our accommodation, I file a leave from work, my husband filed a leave from his work. Can we ask for much bigger refund for the inconvenience? Our flight is next month and I don't know if we can still book a flight given the short time. Thank you.
You probably can't get a "bigger" refund, that would be the airline company basically paying you money on top of your whole ticket... it's not a law but if you manage to convince them that's probably the only way ; you can't really sue them over it as well unless they decline your offer to refund.
@@sauron4313 thanks for your reply. The ticket is much pricey now than when I booked the flight. 😭
Erika is the FINE print
Thank you so much.😂❤
Erika, I just subscribed. I love savings and making money
Thank you Erika!! 👊, you need to do more videos, shoot for 2 a week of these shorts and you would get more views
Entertaining infomercial!
What about, If they make the mistake and didn’t let you board? And they want us to pay the difference to book a new date? Avianca is ridiculous
I bought a ticket and aircanada never refunded me for the flight they canceled due to covid. They claimed they did but when I asked what routing number they used they stopped replying to me. They also refused to take a call with me and my bank
Do these tips work internationally? Like I’m based in the UK
Yes, unless you booked with a low cost-carrier airline.
Hi Erika
I need your help!
Malaysian Airlines is refusing to refund or rebook tickets issued in 2020 and which were cancelled due to covid. When I call their global centre, they take all the details, put on hold and after a long time, just disconnect the call!!! Every single time, same outcome!
Please advice/ create a video how to get a great resolution . Thank you so much!
Need to ask for their email or a way to contact them back in case disconnected. Or for the customer case number.
Yes Erika 🤩
Erika, you rock!
I believe they also have to book you on another airline if you ask!
Put in a dispute with the credit card company. Let them deal with the airline
Can you please do one of these for MacBook Pro please? I accidentally bought a defective MacBook Pro from Best Buy which glitches randomly, and since it was at the start of the pandemic, I missed the month return policy and was unable to exchange it.
Does changing your flight and no longer offering the original flight count as a canceled flight? Or no, since they gave you an alternate route?
I’m just saying that Erica girl sounds mighty fine right now 👀
But this only matters if you had a bad price on the ticket or you are already home. If you had a good or fair price, why would you choose not to travel in order to get back home? This only makes sense if you're already home or want out of your bad price because you can get a lower price.
This just happened to me last night and they wouldn’t listen to me at all. Just blamed weather. But I didn’t choose not to travel. Their website does say they offer vouchers for hotel and transportation but they refused.
Find out what their terms are. If their terms say you’re entitled to a refund, then contact their corporate office AND file a claim plus file a complaint with the dept of transportation. The tank & file airline employees don’t know anything.
Lets say you are attending a scheduled event.(Meeting. Wedding. Funeral, Concert etc.) The flight cancellation now makes it impossible to attend that event. Thus negating your need to fly.
The BEST
New law from the DOT you are entitled for a full refund when your flight is canceled even if you accept the rebooked flight.
If you missed you're flight and have a none refundable ticket is there anyway to get a refund still?
Erica looks really cool
Honestly why would you get a refund. You’d have to wait for that to go in your bank and most people can’t afford to pay for another ticket so you’d just take the tomorrow flight. The airline will provide hotel accommodation in most cases
I feel like if I tell you I'm going to transport you from A to B and then I can't do it that more than the initial price of the ticket should be charged. Like I drove to the airport I'm probably going to miss a few hours of my holiday I'm going to have to sit and wait on the worst furniture I've ever sat on. If I was going to a concert for example I might have missed that concert. These things will vary on the cost depending on your circumstances but what if you are getting on a plane to say goodbye to a dying relative and then it gets cancelled and they die. How you going to price that up?
It's a nonrefundable ticket and that guideline is a suggestion
I have 4 paid tickets and didn't use them. I called the help desk and they don't want to refund me my money because I picked a nonrefundable tickets. What do I do?
Where should we ask for the full refund?
Erika you get it Lawyer 💯 Other lawyers love you as well 😘
Most people don’t want a refund. They want to get to their destination. Getting their tomorrow is the next best thing and they would like compensation for their troubles.
I have never been to USA, but I am still watching all your shorts )
Ummm I have made this mistake before. Ended up having to pay damn near twice for a last minute flight the next day. In my opinion you’re better off waiting for the next flight and getting the airport to pay for a hotel in the meantime
For clarity, I missed my flight because the flight was delayed multiple times and the airport neglected to tell me that the security gates closed before the plane would be taking off. I was there well before the plane took off but I was not allowed through security. I was so mad I demanded they refund me immediately. I would have only had to wait a few hours for the next flight but I felt based on principle that I needed to stand my ground. Still had to get home the next day tho lol
Miss Erika , is there a certain window or timeframe that you can do this within?
How about when they Split your Roundtrip ticket & then airlines cancels oneway, and refuse to refund Roundtrip??
Hi, im a travel agent so i know what im talking about - if thats because of cancelled flight or schedule change you should still get a refund of the flights you were not able to take (partial refund only).
What about with delays which cause you to miss connecting flights?
What if you cancelled the flight for personal reasons?
But isn't that why they offer insurance? I'm dealing with this cause of weather reasons. When I booked, I didn't purchase insurance so I feel like it's my fault that I didn't buy the insurance so I won't get a refund
Does this work in most cou tries? Like the UK for example?
What if the ticket was purchased through a 3rd party site like expedia???
would you say this applies for all airlines? (like if you are generally traveling economy any airline)
Yeah now they just dont cancel at all. Its just "delayed" until tomorrow
Is this for American travelers or specific companies only?
What happens if I don’t get an internal flight so they cancel the rest of my journey without telling me
Never seen this problem. You have a canceled flight they give you a refund. An employee getting 15/hr isn't going argue with you. They might offer a voucher first.
The third person thing wigs me out for some reason lol
It's not rocket science. If you make the refund process so difficult, annoying and frustrating for the passengers, most of them will just give up and quit.
And that’s how you use crest white strips
Is this for the United States? Worldwide? Like where all does this count
What if one flight was delayed so much caused you to miss the connecting flight All through the same airline
Great idea.
Erika, can I still get a refund from a flight cancellation i had in 2020 due to covid?
Don't depend on anyone spoon-feeding you with information for your convenience. Always do your homework. This gives you much more reassurance though. 😼
If I were in such situation I'll just showem this vid
Right! 👍🏽😄👏🏽
“We can’t just give you a refund like that”. LOL. You say it the exact same way they would say it!
What if the flight keeps getting delayed until I loose other connection flights with another airline??? Help
erika is that one kid in class that reminds the teacher about the homework
Subbed 😅
Is it applicable in every country/airline?
I would marry this woman ! Omg
Does this work for all airlines or just American?
so what if they still refuse the refund at the end here?
make reels about that an item you brought damaged yet it was unable to return