After considering buying ebikes for several months and then honing in on the Wired Freedom, I caught wind of ECells, watched some YT reviews and ordered my two Five Stars for the wife and I in June as I wanted to beat the tarriff caused price bump. They had in stock a red one and a blue one and that's what I ordered. I received one the NEXT DAY (I live in a Los Angeles suburb) and the second one the day after that. The bikes are awesome, solid and stable at all speeds and I ride several times per week and give this 77 year old a good workout. Loving the way it laughs at the all the hills around here. I take them out to my second home in Boulder City, NV and ride the awesome bike paths out there. The upgrades I've done are water bottle cages, bar end mirrors, flashing safety lights for the fronts and rears with horns and different seats. I also got brake rotor locks with motion alarms. Don't think you can go wrong with ECells.
I have the same bike as you. I originally ordered just the regular Ecells with a single battery and original fork. After 3 months of waiting for my order, customer service called me and said we have a dual star that someone canceled on, would I be interested in upgrading. For a small fee, I was able to the dual star with the upgraded forks, and it arrived to me the next day. I live in Las Vegas and they are located in Pahrump NV. I also have upgraded many things on my dual star to customize it to my liking.
i just wish I had ordered one with 24-inch wheels I am old now and its hard for me at 5'10 probably never get used to the size you learn a lot buy buying other odd bikes we have an AWD amyet S8 and you learn why AWD e-bikes without complex controller are dangerous as all heck thanks for the great videos you are a very articulate creator I bought the 5 star for a similar reason
I love my Dual Star. I've added lighted pedals, a handlebar accessary bar, a Bluetooth speaker, and a Quad-Lock phone mount. I went with the theory of buying someone's cancelled custom order. I called up and they said they would be on the lookout for something that I liked. Within 2 weeks, I had a red Dual Star with black rims, torque sensor, RockShox suspension, and a few other accessories. I love my bike. I watched your video on the dropper seat post. The dropper will be next on the list. I'm in California also. I love riding it around the city and I'm finding more and more trails to ride on. I haven't seen anyone around my city to ride with, which is a bummer. I guess wind therapy will have to be the thing for now.
Sounds like my story! Did a ton of research, was considering the wired freedom, finally decided to go with the Ecells five star, then upgraded to a dual star! Mine is a red 19” frame
That how I found my ebike, was wired freedom but was too big. Then found ecell 5 star was at 17inch. Then ecell came out with stepstar and that's what I am waiting on!!! Should be getting mid Nov!!!
Excellent video. Too many folks jump at buying Ebikes without doing their homework. I had pages of research before buying my Biktrix Juggernaut Ultra but the 5 Star is a very good choice also. I like that you thought about what you are going to use the bike for, then did months of research. Also, know who you are buying from and their service reputation. Great advice.
@@AwesomelyRad It's my second ebike and I really like it. Not inexpensive but I got some extras on it. Better brakes, extra battery, rear hub and light. I changed the tires to 2.8" road tires from 3" off road tires and that made a huge difference. The bike is very powerful and has a very solid feel on the road. I feel like it's a small electric motorcycle which is what I wanted. I am impressed with the companies service responses so far. They seem ethical and the company is solid.
I know the bike is your favorite but I have a himiway cruiser for two years now and although it doesn’t have dual batteries or full suspension, my choice was easy for the price. I thought about others too but now I’m convinced it was the best $1000 I ever spend. Great video 👍
love the videos i just realized when i was done with the vid you only now have 76 subs i love the video its very well produced i can hear you cleary and good video reselution im subbed with notification on i hope to see more from you. 13 btw so sorry for spelling
Wow. I was headed in the same direction you went. It was the freedom, then the ecell dual. At the same time the bill goat. Keep thinking if I want the mountain bike or the moped style. yur reading minds.
I still really want a moped-style bike since they look so cool, but I think the mountain bike frame is way more practical, especially if you intend to pedal at all... (I also figured there are more options on a mountain bike frame to ensure comfortable ergonomics and whatnot...) Best of luck on whichever you decide!
Thank you for reminding me to charge my battery for work later. Lol .. I am looking at the E-Cells Monstar or Dual battery Goat bikes Billy Goat. Have fun.
In all honesty… how many days did you had to wait to get that e-bike from ecells??? Because I have been waiting for 100 days right now and still haven’t gotten it
I originally ordered a Five Star with some options on March 31st. Then I upgraded my order to the Dual Star on May 9. I got my Dual Star on September 1st. (Had I not changed my order, my Five Star would have arrived in July.) Hope this helps!
Call and see if they have any cancellations on orders. I called every couple of days, and they called me and let me know that they had one in stock. I had one in 2 weeks from start to finish.
I purchased the ECells Step Star, but it was not delivered as ordered, and after numerous emails and phone calls, things are still not resolved. Their website claims "unparalleled customer service", but it hasn't been unparalleled in a good way...
Sorry to hear about your experience. It can sometimes be tough to get through, but I've always had a good experience working with their customer support.
@@AwesomelyRad I'm sorry too! For the record, I've had no problem getting through on the phone. Have gotten through many times. All calls end in "I'll have to run this by David Cleveland". But literally this happens with every single phone call. Most recently received an email from David Cleveland stating he'd contact me the next day. That was around a week ago...
@@AwesomelyRad I've had no trouble getting someone on the phone, but just no resolution. I also discovered that they have an F rating on Better Business Bureau.
How’s the suspension? I’ve been looking at the Billy goat v3 for a while now and it has a fast ace coil shock, same brand used on surrons, with slightly less travel. Do you think this bike can handle light to medium off roading without any problems?
The suspension seems really nice to me, but I mostly ride on the roads. Check out "Shoot the Chit" on youtube--he does a lot of off-roading/testing with his Ecells bikes.
Ecells 75 days later still no bite requested a refund November 3 didn’t get it requested a refund November 8 partial payment issued -$314. Get a wire is not worth a headache.
I find it funny that e-bike companies advertise their bikes using pretty young women. I've yet to see any women under 40 on an e-bike, and I don't see many young men under 40 either.
After considering buying ebikes for several months and then honing in on the Wired Freedom, I caught wind of ECells, watched some YT reviews and ordered my two Five Stars for the wife and I in June as I wanted to beat the tarriff caused price bump. They had in stock a red one and a blue one and that's what I ordered. I received one the NEXT DAY (I live in a Los Angeles suburb) and the second one the day after that. The bikes are awesome, solid and stable at all speeds and I ride several times per week and give this 77 year old a good workout. Loving the way it laughs at the all the hills around here. I take them out to my second home in Boulder City, NV and ride the awesome bike paths out there. The upgrades I've done are water bottle cages, bar end mirrors, flashing safety lights for the fronts and rears with horns and different seats. I also got brake rotor locks with motion alarms. Don't think you can go wrong with ECells.
Great Video ! I'm a patient purchaser and research extensivley just like you ! ! Subbed ! ! ! . . . 😎👍
Thank you for kind words! Glad you liked the video :)
I considered the Ariel Rider too but after considering how much I'll use it I went with an AMYET s8 for $1000. Best purchase of 2024!
I have the same bike as you. I originally ordered just the regular Ecells with a single battery and original fork. After 3 months of waiting for my order, customer service called me and said we have a dual star that someone canceled on, would I be interested in upgrading. For a small fee, I was able to the dual star with the upgraded forks, and it arrived to me the next day. I live in Las Vegas and they are located in Pahrump NV. I also have upgraded many things on my dual star to customize it to my liking.
Awesome! Congrats!! How are you liking it?
i just wish I had ordered one with 24-inch wheels I am old now and its hard for me at 5'10 probably never get used to the size you learn a lot buy buying other odd bikes we have an AWD amyet S8 and you learn why AWD e-bikes without complex controller are dangerous as all heck thanks for the great videos you are a very articulate creator I bought the 5 star for a similar reason
@@st1nkh3ad yeah, I also wish I got the 24” rims
Awesome work! I am very impressed with your audio, video and the content!! Keep up the great work!!!
Thanks-that means a lot to me!
I love my Dual Star. I've added lighted pedals, a handlebar accessary bar, a Bluetooth speaker, and a Quad-Lock phone mount. I went with the theory of buying someone's cancelled custom order. I called up and they said they would be on the lookout for something that I liked. Within 2 weeks, I had a red Dual Star with black rims, torque sensor, RockShox suspension, and a few other accessories. I love my bike. I watched your video on the dropper seat post. The dropper will be next on the list. I'm in California also. I love riding it around the city and I'm finding more and more trails to ride on. I haven't seen anyone around my city to ride with, which is a bummer. I guess wind therapy will have to be the thing for now.
Sounds like my story! Did a ton of research, was considering the wired freedom, finally decided to go with the Ecells five star, then upgraded to a dual star! Mine is a red 19” frame
That how I found my ebike, was wired freedom but was too big. Then found ecell 5 star was at 17inch. Then ecell came out with stepstar and that's what I am waiting on!!! Should be getting mid Nov!!!
Awesome! Congrats!
Excellent video. Too many folks jump at buying Ebikes without doing their homework. I had pages of research before buying my Biktrix Juggernaut Ultra but the 5 Star is a very good choice also. I like that you thought about what you are going to use the bike for, then did months of research. Also, know who you are buying from and their service reputation. Great advice.
@@georgefelegy8607 Thanks! Totally agree on doing your research. How do you like the Biktrix Juggernaut Ultra?
@@AwesomelyRad It's my second ebike and I really like it. Not inexpensive but I got some extras on it. Better brakes, extra battery, rear hub and light. I changed the tires to 2.8" road tires from 3" off road tires and that made a huge difference. The bike is very powerful and has a very solid feel on the road. I feel like it's a small electric motorcycle which is what I wanted. I am impressed with the companies service responses so far. They seem ethical and the company is solid.
I know the bike is your favorite but I have a himiway cruiser for two years now and although it doesn’t have dual batteries or full suspension, my choice was easy for the price. I thought about others too but now I’m convinced it was the best $1000 I ever spend. Great video 👍
@@Xtrafix2015 Yeah, that’s a tough bike to pass up for $1000. Good to hear it’s a great bike!
love the videos i just realized when i was done with the vid you only now have 76 subs i love the video its very well produced i can hear you cleary and good video reselution im subbed with notification on i hope to see more from you. 13 btw so sorry for spelling
also i have a lectric xp lite and am hopeing to upgrade this summer as i go to high school so ill check this bike out and ask my mom about. great vid
@@ElijahAllen-fr2lc Thanks man, that means a lot! 😎. Hopefully more people will find my channel. Feel free to spread the word!
Great video thanks!
Wow. I was headed in the same direction you went. It was the freedom, then the ecell dual. At the same time the bill goat. Keep thinking if I want the mountain bike or the moped style. yur reading minds.
I still really want a moped-style bike since they look so cool, but I think the mountain bike frame is way more practical, especially if you intend to pedal at all... (I also figured there are more options on a mountain bike frame to ensure comfortable ergonomics and whatnot...)
Best of luck on whichever you decide!
I can’t have an original experience 😂
Thank you for reminding me to charge my battery for work later. Lol .. I am looking at the E-Cells Monstar or Dual battery Goat bikes Billy Goat. Have fun.
@@JohnBabcock-qy1cs I’m still really tempted to buy a Motor Goat, but figure I’ll see if they release a slightly more powerful one…
In all honesty… how many days did you had to wait to get that e-bike from ecells??? Because I have been waiting for 100 days right now and still haven’t gotten it
I originally ordered a Five Star with some options on March 31st. Then I upgraded my order to the Dual Star on May 9. I got my Dual Star on September 1st. (Had I not changed my order, my Five Star would have arrived in July.)
Hope this helps!
Call and see if they have any cancellations on orders. I called every couple of days, and they called me and let me know that they had one in stock. I had one in 2 weeks from start to finish.
I purchased the ECells Step Star, but it was not delivered as ordered, and after numerous emails and phone calls, things are still not resolved. Their website claims "unparalleled customer service", but it hasn't been unparalleled in a good way...
Sorry to hear about your experience. It can sometimes be tough to get through, but I've always had a good experience working with their customer support.
@@AwesomelyRad I'm sorry too! For the record, I've had no problem getting through on the phone. Have gotten through many times. All calls end in "I'll have to run this by David Cleveland". But literally this happens with every single phone call. Most recently received an email from David Cleveland stating he'd contact me the next day. That was around a week ago...
@@AwesomelyRad I've had no trouble getting someone on the phone, but just no resolution. I also discovered that they have an F rating on Better Business Bureau.
File a complaint with the BBB and the FTC, seems to be the only way to get a refund.
How’s the suspension? I’ve been looking at the Billy goat v3 for a while now and it has a fast ace coil shock, same brand used on surrons, with slightly less travel. Do you think this bike can handle light to medium off roading without any problems?
The suspension seems really nice to me, but I mostly ride on the roads. Check out "Shoot the Chit" on youtube--he does a lot of off-roading/testing with his Ecells bikes.
Ecells 75 days later still no bite requested a refund November 3 didn’t get it requested a refund November 8 partial payment issued -$314. Get a wire is not worth a headache.
File a complaint with the BBB and the FTC, seems to be the only way to get your money back.
Wired Freedom is where it is at . 45 amp controller dual battery 60v . With a VSCO headset that bike is super solid.
I find it funny that e-bike companies advertise their bikes using pretty young women. I've yet to see any women under 40 on an e-bike, and I don't see many young men under 40 either.
MANNNNNN!!!! Youre so busted! 😂.....This is most definitely a planted video 😲 and straight from the CEO of
"hE Sells" Bikes himself! 😂