I purchased a BlueStar AC from its official website on 21 April. Last one month I am chasing them for 80 months warranty certificate and they do not respond to emails. It is just for marketing and they do not honour it. Their installation service is pathetic. Technician tries to steal spare parts from customer and no bill provided for charges. AC built quality looks cheaper than LG. No way to reach customer service or escalate. Before buying try to make a call on their customer service number to talk to an agent and it will not let you go out of ivr options. I suggest buy from LG or Voltas.
Hi Nikhil, we regret the experience you've had. In order to assist you, we will need your email ID, location and contact details along with your ticket number. Request you to share it with us and we'll take it ahead from there.
I purchased a BlueStar AC from its official website on 21 April. Last one month I am chasing them for 80 months warranty certificate and they do not respond to emails. It is just for marketing and they do not honour it. Their installation service is pathetic. Technician tries to steal spare parts from customer and no bill provided for charges. AC built quality looks cheaper than LG. No way to reach customer service or escalate. Before buying try to make a call on their customer service number to talk to an agent and it will not let you go out of ivr options. I suggest buy from LG or Voltas.
स्मार्ट एसी नहीं बनती है कंपनी बस प्रचार करके ग्राहक को फसाती है
Hi Nikhil, we regret the experience you've had. In order to assist you, we will need your email ID, location and contact details along with your ticket number. Request you to share it with us and we'll take it ahead from there.