Performance Analytics in 10 mins (ServiceNow)

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Performance Analytics visualizes business process data that is collected over time. This data reveals trends which can be used to make real time adjustments for continual service improvement. The following process describes the steps of performance Analytics deployment
Today we are going to create a dashboard and add one widget to represent “Incident backlog growth”
Indicator Sourece
Name LNL Incidents.New
Name LNL Incidents.Resolved
Breakdown Source
Name LNL Incident.Priority
Breakdown Breakdown
Name LNL Priority
Automated Indicator
Name LNL Number of new incidents
Name LNL Number of resolved incidents
Formula Indicator
Name LNL Incident backlog growt
Formula [[LNL Number of new incidents]] - [[LNL Number of resolved incidents]]
Widget
Name LNL Incident backlog growth
Dashboard
Name LNL Incident backlog growth