How to Send Approval Reminders in Salesforce Flow

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  • Опубліковано 13 лют 2024
  • Leveraging the capabilities of Salesforce Flow, you have the option to dispatch reminders for Approval Requests. Nevertheless, for a more robust and enduring solution, implementing this functionality through Apex Code might be preferable. In this video, I will illustrate the process of accomplishing this within Flow, providing insights into the pertinent objects and demonstrating how to seamlessly integrate various datasets to achieve optimal results.
    - Video Description enhanced with Generative AI
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  • Наука та технологія

КОМЕНТАРІ • 8

  • @user-yx5th3cc8n
    @user-yx5th3cc8n 4 місяці тому

    Hi! This video was extremely helpful. For the "Custom Notification Type" node (where Developer Name equals Default_Notification_Type), did you have to build that out? Also, how did you clear the actorID in the last step?

    • @CRMTom92
      @CRMTom92  4 місяці тому +1

      Yes you build Custom Notification Types under Custom Notification.
      To clear the Actor ID in the Assignment set the value to null/blank

  • @lewishowel4288
    @lewishowel4288 5 місяців тому

    This is like 90% of what I need. Is there anyway you can advise on doing, but by sending a daily email that takes user to My Items To Approve, or even just a plain text email with list of items to be approved? Use case is high level senior management, don't go on SF daily or use the mobile app, so they want an email each day if there are outstanding approvals (if none, then no email). This user would only need to approve maybe 5% of any approvals requiring approval, as it would only be very high value / high discount etc. The rest are done via line managers etc.

    • @lewishowel4288
      @lewishowel4288 5 місяців тому +1

      Just FYI, I went simple option on this...rather than an email for each with links etc, I just created a simpler flow, advising user(s) needed they need to log on and check for approval via home page. So flow looks up nodes as per your get records, and if count if 1 or more, sends generic email. Thank you though, I was missing nodes, and the ProcessNodeName on the filter, sorted me right out :)

  • @WladiaSouzaDinha
    @WladiaSouzaDinha 4 місяці тому

    What value is assigned to the target object Id? You used Process Instance Step , but we have this value for this field in Process Instance.

    • @CRMTom92
      @CRMTom92  4 місяці тому

      This is coming from {!Loop_Filtered_Process_Instance.ProcessInstance.TargetObjectId}

  • @vishnuvardhanreddy8059
    @vishnuvardhanreddy8059 5 місяців тому

    Actor ID and the Target object ID for these two which fields we need to map?

    • @CRMTom92
      @CRMTom92  5 місяців тому

      Actor ID references the current user, whereas the Object ID references the current record.