I'm so anxious sharing this video with you my nerds. I keep thinking "I should've made it shorter" "I should've been more eloquent". It always feels SO SCARY to open up and be vulnerable. Thank you SO MUCH for giving me this space to do it, I hope this video helps anyone who's feeling frustrated or lonely about these issues too
Ay Fran no te preocupes! Sabemos que trabajas como china para sacar tu planner, como buenos nerds sabremos entender. Acá en Chile esperaremos pacientemente por el plannerd en español, no te catetearemos a ti, pero llenaremos a la Vasalisa de mails jajajaa no broma jajajaa animo!
Este mundo es muy nuevo y hay que dejar ver a la gente que no es tan fácil...totalmente de acuerdo. Si te desborda todo yo creo en mi humilde opinión de seguidora que deberías pedir ayuda...ya eres lo suficientemente famosa y buena como para tener un representante...o no se como funcionará ese mundo pero empezar a expandirte y no hacerlo tu todo...como consejo...no entiendo de esto EH? Empresas físicas...montar tu propia empresa...no lo sé... Pero veo tu trabajo demasiado grande para llevarlo tu sola...necesitad quizás asesoramiento. Explora...pregunta...un nigun artista trabaja solo cuando ya tiene un cierto nivel...!! Suerte!!! O no me hagas ni caso EH? Solo digo...
Your honesty is truly one of the main reasons I follow your channel! I find it really difficult to watch other channels that put on a rose colored filter. I hope you find your peace in this situation, as you are a wonderful artist who inspires me daily.
Sorry to hear that You had so many problems with the shop. I think we should remember that seeing succesfull people - we see only tip of an iceberg, we can't see all problems with suppliers, delayed supply deliveries, all these searching, attempt etc. I hope that You will feel better very soon and thank You for this video. It's good to know You more and - despite I'm NOT happy at all that You had problems - I'm happy that You show people that it's hard work, not only happy things - in educational way. I bet that too many problems and misunderstandings are result from a lack of knowledge about the work of others.
I seen this and stopped what I was working on (In my etsy store) To watch this! Oh man I totally know the struggles!! Im so so happy you shared the struggle, I think this is so heart warming to me to listen too because it then doesnt feel so lonely, these struggles I deal with on my own, and It sometimes feels like im the only one who has this trouble, so when I hear this it makes me feel like im not alone and even the most successful go through this!
I remember your printer issues a few weeks back. For me, I'm just not going to do anything unless I've tested it out several times. Most of my things I keep to limited editions as I don't know if my current suppliers will exist/have time the next year.
cetriya's Art n Comics Channel that’s kind of what I do to! The only time I use a manu is with enamel pins! But man it sucks when things go wrong’ 🤣🙈 Hehehehe good luck with everything my lovely! Xxxxx
Fran Meneses thank you for replying 💖😍 Omgosh! It’s okay! A lot of them are solved so it’s all good for now! I hope you take some time to relax and this all works out! Xxxxxx
So sorry to hear you’re going through this Fran. You do not deserve this bullshit! Bless you for putting on such a brave face, I would be a crying mess. I cant imagine the stress. Your products are so wonderful - they deserve to be manufactured with respect and consideration dammit! Hope things work out, people are shit sometimes 💙💙💙
Dear Fran! It's Ela and Kinga here, owners of a small stationary shop from Warsaw, Poland. We understand you very well, regarding print especially! It is so frustrating when you do things you love with such a care and you end up disappointed, dealing with suppliers who just don't care. We just wanted to say that we love your illustrations and you do such a great job with running your brand! If you ever consider wholesale, feel free to contact us. We had your NOI cards in our shop and they were a hit! Sending lots of love! xxx
I bought a Year Two planner and it arrived a couple of days ago. I have even filmed a video that I'm going to post soon as a first impression review and after I've used it a little bit/final thoughts. Not to spoil my video, but I will say that I truly enjoy using your planner. There was a very, very small spot on the front cover, but it doesn't really matter to me. What's important was the beautiful color scheme, the sweet illustrations, the beautiful attention to detail and your humor throughout the entire thing. It makes me so sad to hear about your struggles in this project not only with the stress of illustrating, designing, marketing, financial, etc. but with the outside influences and difficulties. It's enough for you to feel the pressure from all the projects and situations you have going on as a freelancer, but to then add the unprofessional behaviors of your printing services is atrocious! As a person who is getting into the freelance business herself, situations like this make me a little anxious when it comes to printing services beyond my control. I don't have projects on the scale you do but a lot of drawings need intense rendering and accurate color scales so I've been printing them myself as of late. Know you're not alone. You're not alone creatively. You're not alone with situations like this. You're not alone on the east coast. I live in Maryland and am homesick almost every day. It's not easy being away from the areas that bring you comfort, especially in times like these. But you're not alone.
I know exactly how you're feeling, Fran. I just put my Etsy shop on vacation a few days ago due to manufacturer delays, and I don't know if I'm ever going to reopen it. For the past month, I've felt sick and anxious everyday, thinking about the shop and the inevitable angry messages I got because of the delays. And the worst part was that no matter how open and honest I was, some people would still blame me for delays that were completely out of my control. I couldn't, and still can't, do anything to make things better for them. All I can do is ship the items when they finally arrive, and it eats away at me every moment of the day. Thank you for making this video and shining some light on what it's really like to run a small online shop. It's a lot of work, and the profit (especially on Etsy now) is really not much for most sellers. Their recent fee increases made it all even more difficult to sustain. I hope everything smooths out for you soon though
You're such a rockstar, Fran! I've been following you (yes I say follow, not subscribe, because I actually watch every video) for around 2 years now and your journey is SO inspiring to me. I desperately want to get into illustrating full-time and I'm so incredibly grateful that you share not only your "ups" but also your "downs". People will always want more than one could offer, so while you want to please all of your customers and followers, you also need to take care of yourself ;) Thank you for being so open and honest, Fran! I hope that you don't ever stop making videos and selling your art 💙
I appreciate your openness to being vulnerable and also being compassionate enough to publish this for people in a similar situation also searching for empathy/validation like you originally were looking tor videos like this. You have good character. Very humble and open to vulnerability. Good traits. Good going Fran.
dear Fran, i've been following your channel for a while and what made me truly love it - besides your obvious amazing art making! - was your down to earth and sincere approach to life. most of the times your videos make me happy and inspired. this time it was a bit different because i "felt" a bit of your pain, and that is wonderful. opening yourself like this is a very corageous way of sharing your experience with others. sugar coating everything is not a very efficient way of learning. please keep in mind you did everything the best way possible, with time and love. it is not your fault that things didn't go the way they were planned to. and although it frustrates you right now, it will all work out. i'll be on this side keeping my fingers crossed. and i am sure all your supporters will too.
I think it takes a lot of strength to be honest about when things are not ok. Being vulnerable is hard, but it helps us get what we need, whether it is support, empathy, understanding, or problem solving. Hope you get through the tough stuff soon, and thanks for sharing with us. We are here for you.
Fran, you are such an inspiration to my wife Jennifer and myself. Don't let them get you down. You deserve to be treated better and they don't deserve your business. People who follow you will be understanding and patient. We're all in this together. Thank you for everything you have done and for being yourself. Your honesty is beautiful and infectious. We wish you the best.
You just got hit by something called REALITY. When dealing with manufacturers, your work passes from heartwarming, inspiring, and well-thought to Business.
Hi Fran, Thanks for being so honest in your video about the realities of running an on line store. Self publishing a planner is a massive task plus all the other stuff you do. You are incredibly hard working and a true inspiration on being an artist and illustrator. I really hope this issue gets resolved really soon.
Not that I would ever wish bad things on you amiguita, but I'm so grateful that you shared this. I for one have a tendency of assuming that I'm the only one "these things" happen to, mostly because people aren't willing to share their own struggles and I forget that there is a lot behind the scenes we don't see. It's the brave and vulnerable like you that remind me that everyone struggles in big and small ways and it helps me not be as hard on myself. Thanks Fran, and I really hope things work out in the end. Besos!
I’m so happy you shared this video - running a shop comes with insane pressure and negotiating with suppliers has driven me mad for years. I’ve spent 10 months trying to improve my phone case quality with a supplier I trusted, and eventually realised I just couldn’t continue with them. Suppliers are business people, and they can talk the talk then deliver a service below par and scare you into not challenging them. I relate to you in a lot of ways, and again I really appreciate you opening up about this! ❤️
Fran, hermosa... te admiro mucho por el valor que requiere lidiar con situaciones tan frustrantes, y aún así, entregar productos tan bonitos, tan llenos de alegría y de vida, como los que tú tienes. En mi experiencia, lidiar con impresores, el 95% de las veces es un dolor de ***. Claro que va a haber errores, es normal, pero una compañía que ya se equivocó tanto y que te ha tratado tan mal, definitivamente no merece una tercera oportunidad. Te doy un consejo, y por supuesto si no te sientes cómoda con él, puedes descartarlo con toda la tranquilidad del mundo: busca proveedores con los que te sientas bien, que te resuelven problemas. Y tal vez vas a pasar por 20. Pero son necesarios, créeme. Estoy segura de que los hay. Ahora que estás en NY, aún más. ;) Apóyate de tus proveedores locales. Tal vez cambiar la tienda a los Estados Unidos es un tema complicado, pero te va a dar mucha tranquilidad poder manejar todo localmente. Solo un pequeño consejo. Espero que te sirva. Y ánimo! Lo estás haciendo muuuuuuy bien. También se vale tener temporadas malas y quejarse en voz alta un poco. Es sano. Te mando un abrazo, bonita. Esto también va a pasar y se va a solucionar. ;)
I didn't have an etsy shop, but I did open a cake shop. Seeing your video brought me back to those days where I was so overwhelmed. Hiring help was crucial to making my business succeed, but I was a control freak. My anxiety was off the charts. I had to close the shop. I couldn't handle it. I regret not factoring in employees from the beginning and not realizing that it's ok to have help. I admire you for continuously being so upbeat.
Hang in there, Fran! You can only do what you can do. We love to hear about your process even in the rough times. I’m sorry that you are being treated do disrespectfully especially since YOU are the customer. They should be working hard to please YOU. Keep doing what you love. Draw, draw, draw!
I'm so sorry, Fran!! This was such a terrible thing that happened with the planners. I'm glad they're getting reprinted. If anything like this happens again, please don't hesitate to share your stressful moments with us!! We're here for you.
Thank you so much for sharing, Fran! It's easy to look at creators and think their lives are peachy rosy all the time, but it's important to get the perspective that there are really tough parts of the job, too. It may have been hard for you to share it, but I appreciate you sharing that side of the profession!
oh Frannerd, I'm so sorry you had to go through that. It's awful. I am very proud and happy that you did decide to share how you're feeling about everything. I think that one of the best things we as humans can be is open and vulnerable. I hope in the future you have an easier and more successful time making all of your lovely future products !!!
I'm so sorry you had to experience that, but thank you for talking about this. Thank you for opening up the conversation so everyone can understand the struggles of running a shop
I can't express how much I can relate to this. I was a kitchen designer and would work my rear end off to make sure that my designs were to the highest quality possible and would bend over backwards when one of my collaborators needed something. Time after time, someone drops the ball. Manufacturers, QA teams, delivery agents - it could be anyone. Months of work ruined by people who just don't care. The level of frustration is so massive that I get stressed out just thinking about it. Thank you for sharing, as much as the situation sucks, it sucks less knowing it't not just you.
My heart goes out to you. So sorry to hear you had to go through so many terrible problems. Making your own products is a mixed blessing. You get to decide what the product looks like (no one gets to art direct it to death!) but you also have the responsibility for all those little things. I share your pain.
Thanks for this. I don't have a shop, but I think it's a good reality check that what you're doing isn't all glamorous and fun 100% of the time, that sometimes there's annoying aspects. I hope things soon are smoother sailing with the companies you're working with. Best of luck to you!
Don't give up Fran! I can certainly imagine you having that team and office and a well working system. Sounds like you just had a terrible terrible printer, and that is so difficult because it's out of your hands and you can't control it, especially from an international standpoint. I loved hearing you be real about it. We are all wondering why we don't have it all together and if any one else is experiencing the same thing. Keep up your amazing work.
Keep doing what you're doing Fran! You're incredibly talented with a unique style and I think you should continue to pursue your dream of having a stationery line!! Sorry you're going through a frustrating time right now but know that there are so many people who appreciate all the work that goes into what you do!!!
That company is awful. I'm so sorry you're going through all that. That's really unfair. Thank you for sharing with us, I hope you start to feel better soon.
So sorry that you are going through this. I love you and you are not alone. I got my year 2 planner right after your planner video. I am having low mood these days but everytime I look at your planner, it make me feel better. Especially check-in part helps me a lot. I wish I could hug you. I love you and thank you for your hard work. 💓💓
Fran - I hope you overcome this rough patch in your life (and I'm sure you will) being an independent artist has its struggles but we all recognize the hard work that is made in the backstage, frustrations come and go but cool artwork is forever. All the best for you!
¡Hola Fran! Siento mucho por lo que estás pasando, me siento TAN identificada en cada una de tus palabras... tuve durante tres años mi propia tiendita de productos ilustrados y diseñados por mí, y como tu bien dices, es muchísimo para una sola persona. El 80% del tiempo de mi trabajo era realizar tareas que detestaba, y aunque el producto final me enamoraba, el proceso me iba agotando demasiado, hasta el punto en el que cuando tenía el producto final en mis manos, ya no me quedaba mucha energía para celebrar ni estar feliz por él. Es un proceso realmente agotador, y lidiar con los proveedores es algo con lo que nunca estuve cómoda. Las cosas me las entregaban tarde, mal y encima la culpa era mía según ellos. En ocasiones no me devolvían mi dinero, ni me repetían el trabajo mal hecho así que era algo que me dejaba frustrada, enfadada, triste... Mi último año con la tienda se basó en estar deprimida todos los meses por esos motivos y finalmente decidí que tenía que dejarlo a tiempo antes de enfermar mi cabecita. No digo que tu lo hagas, sólo te cuento esto porque espero que te sirva para no sentirte sola, y que eres valiente y luchadora por seguir adelante, confio en que encuentres la forma de gestionar tu tienda, tanto como empresaria, como de manera emocional. Te envío un abrazo muy fuerte y ¡ánimo!
I really like hearing about your struggles. Not that I enjoy hearing you in pain, but I find it very interesting to know more in depth of what it's like to be a shop owner, and it'll help people like me, that want to be future self employed shop owners. I wish you the best!
I am so sorry to hear you have been *so* stressed out and in a dark place. My dear Fran! Please take a break. Shut the thing down for two weeks - everyone will understand and you need some time to be happy and relax and enjoy new york. big hugs! your health is the most important!
My bussiness is humble but I can confirm that I struggle a lot as shop owner, I had to get help of a friend to prepare orders and organize the shop. This resonates a lot with me. Hugs from Spain
I'm sorry for you Fran!!! You shouldn't feel bad about sharing negative experiences too! We all go trough some bad stuff! I really appreciate seeing this kind of videos, it makes me feel like we're closer to you.
You should never feel bad about feeling bad. We're human, you have to remember that. You opening up and telling people this sort of thing is important! I think we all dream of owning a shop and hoping to for rainbows and butterflies, but the reality is, that's not always the case... I'm proud of you opening up, Fran! Much love! :D
I totally understand your pain! I recently had a horrible experience with a screenprinter that left me feeling traumatized. Finding good suppliers who have high standards but also reasonable prices is tricky, but they are definitely out there. I would suggest reaching out to some other artists or brands who do high volume printing and see if they can recommend their supplier. It's worth a shot! Best of luck and don't give up!
@@thedollykim10 For digital prints, I've worked with CatPrint and was happy with the results. They have a live chat on their site so you can ask questions before placing an order. For screenprints, I'm currently working with Grand Palace in Nashville. So far, communication has been good and although I haven't received the prints yet, they were kind enough to send me some photos and they look great!
I think it’s great you’re sharing also your negative experiences! I feel for you, and it’s true that it might have been a lot to handle for one person. Hang in there, Fran! It’s just learning from our mistakes and that’s why it’s so great you made a video about it! We can learn with you! Wishing you the best of luck with all you do xoxo
Thank you for sharing! I'm so sorry you had to go through it. For someone who has never dealt directly with manufacturers like me, it's a good thing to have a piece of life from you; that way we understand more what people in that position are going through and it helps us becoming better human ;w; I do hope you feel better soon, Fran!
Dear Fran, Thank you so much for this video. After having to cancel, on friday, a 500 planners order with a printing company that was unable to give me a viable deadline, and being already so late on the 2019 production, this was all that I needed to hear, because I do feel that I'm the only one struggling and that these things only happen to me!! Now I have to start the negotiations all over again, so I'm really sad. Thank you, thank you, thank you for being honest! I wish I had seen the video 2 days before, it would have avoided some of the tears... You're doing an amazing job at all levels!
Fran I know soo many people who have small online shops that have to deal with this. Unfortunately a lot of manufacturers don’t like to take accountability for their mistakes (and it’s always on the second order???). I’m sorry that this experience has been so terrible. I also know what it feels like to put so much of yourself into a project only to feel like the others around you don’t care about it, it’s frustrating and heartbreaking. Thank you for doing all that you do. I always look forward to your videos and the things you bring into the world!
It's quite a common thing with printing companies to blame the designer, and dtp, and files. Sometimes it is true and we're all humans, but I hate when mistakes are obviouslly on the printers side and they're trying to brush off the blame. Aspecially in front of a client, who often don't have any knowledge to judge what exactly went wrong. It's very stressfull.
Fran I just want to hug you, youre planner last year was soooo beautiful, its my favourite thing ive ever ordered online.x im sure youre new planner is just as good, the time scale and deadication and the all the beautiful details is just awe inspring, as always. Its stressful handing your work to any surpliers printers, the only thing you can do is take what lessons you can from it, and learn even if it isnt our faults, its always hard when we give over our baby and it doesnt go to plan, dont let the pessimism of other peoples mistakes steal your sunshine and positivity, Dont feel like you cant take a break from the shop if its driving you to hair pulling. Your my artistic heroine freida kahlo and sailor moon mixed together x
So sorry as everyone to hear that you are going through this. There is nothing more disheartening then putting your heart and soul into a long term project and for people who are supposed to be your partners not giving it the respect it deserves. I work for a book publisher, specifically in the production department, and print production by itself is a full job. You taking on the role of illustrator, layout designer, editor and print coordinator is bonkers and you deserve every accolade I can dish out! I noticed you mentioned that you got your proofs and they were without issue, but the later covers had blue lines across them. I obviously haven't seen the quarantined batch you got, and I don't know if your printing is digital or offset, but you are completely right that perfect proofs should mean perfect products! If they were printed offset it's possible these are rollermarks which are 100% their issue, but I would check out their TOS in terms of printing tolerances OR for future printing projects you can even negotiate tolorances of your own with printers. As long as they are reasonable they shouldn't have a problem adhering to them. I'll stop here because I could go on forever about this, but just remember that you are not without negotiating power when it comes to printing projects- Good luck!
You're not alone, either. I hope you find the mental space you need to recharge after this whole mess. Running a business is so challenging on the best of days. Sending you lots of strength and peaceful vibes, dear. Please make sure to take some time for yourself!
I understand where you are coming from with stress from being a shop owner. I get exactly what you are saying not wanting to complain but wanting to be real about the struggles and hurdles. It is difficult when you are the one doing it all and relying on other companies to create your products and no matter what you do there are mess ups. The stress and anxiety are crushing. I'm wishing that things start going upward soon and you find a better way to run planners in the future.
thank you so much for sharing, even your difficult moments. makes one feel less alone. i'm sorry you're going through this and it's totally understandable that you feel stressed. i just got my planner (actually 2, one is a gift for a friend because joy needs to be shared) and i could feel the care and love from the outside packaging! everything was so lovely and carefully done, it made me really happy. thank you for your joyful work:) take good care ♥
Oh love, it hurts my heart to hear you say that you think you didn’t do enough. You DID do enough and you ARE enough💜 As another person said that they wish they could just give you a big hug, I’m right there with them. I feel for you as a small business person who wears many hats, you are strong, capable, and awesome, so you will come out on the other-side of this in a better place. Sending you positive vibes and hugs from Canada.
Fran, I just want to give you a big hug. It is so nice of you to share, because for people like me in a similar position, it can feel like a very lonely experience, and like everything goes perfectly for everyone else. You are doing such a great job and are really inspiring. I hope you figure out how to re-organize the way things are done in your shop to make it more peaceful for you. I recently ordered my first enamel pins, (which I love) but the manufacturer initially did them in the wrong metal finish. There is a lot of pressure when you have people excited about your products, or expecting you to deliver something specific and sometimes things are out of our control. This is the time of year where I usually have a meltdown over the stress, and my shop isn't near your busy-ness. Thank you for your honesty
Fran!!!! I am so sorry to hear that you are going through such stressful things with your shop but I really appreciate you sharing it because you're right it is hard to find other people sharing the negative sids of owning a business. Anyway, congrats on moving to the states I hope you enjoy NY and I hope you figure something out with your planners that makes it all less stressful! They really are wonderful creations and it sucks that you have to go through so much crap to get them! Sending lots of love and good vibes your way!!
Hi Fran! Sorry to hear you're going through such tough time and thank you from the bottom of my heart for having the courage and honesty to share with us. I am sure a lot of people will at least feel less alone and knowing it also happens to the best is somehow comforting. Even though it is hard to see about this experience as something positive, I can't help thinking that this will make you an even more amazing stationary maker (woohoo + can't stop thinking about which name you gonna come with) and that you got a precious learning ("plan 1 year in advance, nothing less") through it. In the meantime it is ok to feel sad and annoyed about it. Every feeling is valid :)
Ohhh Fran... I wish I could give you a huge huge hug and make you a cup of coffee or tea or whatever you need. You are WONDERFUL and strong and creative and clever and funny and we all love you and your beautiful work so much. Keep going lovely - you’re doing a great job even though it’s a tough old time at the moment xxxxx
I'm sorry Fran :( I can understand how stressful and draining it is to have everything on the line and to have these issues arise that are out of your control. All you want is your product to be how you planned them to be and for your customers to be happy. I hope that with these negative experiences you can try to come out on the other end strong and apply life lessons to future projects with your store. I'm not an artist/small business owner but I'm even still learning to stand up for myself and be strong in different areas of my life! I hope that everything works out and hopefully I can treat myself to one of your planners.
Thanks for being real Fran! Such a valuable video. I logged on to UA-cam as I needed some encouragement with my own business and your video came up! So glad I did. Thank you!!!
I'm really feeling for you and these struggles, Fran. Good for you, for sharing your experiences.....you help yourself and others by doing so. Also, pray, meditate and continue to take time out in nature to breathe, for peace. 💗
Oh.. poor Fran! i am so sorry that something like this happened to you. It is not fair at all. Especially when you work so hard and you are the nicest person! Thank you so much for this video - i am sure it was hard to film it but it is important to see that havin an online shop is not always fun and easy (my dream is to hhave an online shop too one day but it is good to know that I should not expect it to be easy and that I should take some time before jumping in, than one should really think it through - and even than it can be hard.). Don't be sad! I bet it is hard but you are a warrior! And you have a lovely community who will help you get through it! Sending lots of love (and courage!) from Czech republic.
Amé tu vídeo cargadito de sinceridad y te felicito por tu nivel de sinceridad y no ser una más que publica un vídeo diciendo algo irreal. Esto pasa, la frustración está más presente de lo que pensamos. No te rindas Fran, dale la vuelta, estoy segura que lo vas a lograr. Te admiro mil! Primera vez que te escribo, siempre he seguido tus vídeos, desde cuando estaban viviendo en Alemania. Besos, abrazos y buena vibra! ✨✨✨✨
Fran, I'm sending you all of the good vibes I have. You're so amazing and it sucks to see you're having a hard time because hard times suck. I hope you remember to take a moment to snuggle your cats and Ed, stay strong u awesome business QUEEN!!!
Thank you for sharing Fran! We are here with you through your whole journey, for the highs and the lows. You dont always need to be positive and I appreciate the honesty
Hi Fran! I feel the same way here in Brazil. I started participating on Artists Alley of Brazil’s Comic Con Experience in 2016 and so it began the issues with suppliers. Prints with my art cropped, business cards with stains and weekly planners printed wrongly. It’s very frustrating and totally understood what you feel and I hope you find a supplier that you trust to never have this problemas again. Here in Brazil we have the idea that everything here is bad and other countries don’t have this problems but you proved this happen with anybody anywhere. I really really wish you all the best and everything is going to be okay! Love your videos, keep sharing because you’re not alone :) all the best for you 💕
Really sorry to hear about this struggle Fran. Printing can be really hard sometimes. But it's great that you decided to share this. This is part of your creative journey too. Not a fun part though... but hey: you'll get there! Wishing you lots of luck and a printer you can trust!
Well done for being honest Fran. I run an online store selling prints and stationery etc and there is a limit to what one person or a small team can manage. Its not a failure. Its a lesson. My advice would be to scale back. Switch to notebooks etc and more basic stationery that I know your fans will still adore and purchase. Re use artwork from you planners for sticker sheets that people can buy and use in their less exciting, non frannerd planners! All the blood sweat and tears are not a waste. You can pick yourself up, learn the lessons and put all that hard work and time into products that are easier to manage and will give you that joy back in running your shop. x
This is super late but i'm working on my thesis and it's a little similar to your struggle, I feel like i should be doing a million different things and that i'm not working hard enough and that i'm not seeing the results i want. Thank you for sharing fran, this is very eye-opening and making me look at my own problems in a different way. You can do it, i believe in you! You're the most mature and open person i know doing this sort of thing and i'll be forever grateful for that.
Aw Fran! I completely understand and I guess it's sadly pretty common. I self published my first book a few years ago. I don't have a huge following so I just printed 100, it was super expensive and such a hard experience. Not only because I'm from Venezuela and well, it was a nightmare to find paper and providers with the proper suplies... But because they mess up a lot and even tho I did EVERYTHING correctly and even gave them a perfect printed copy made with the files i hand them out that i did in my crappy little printer... they messed up! and said it was my fault and never responded to my complains. it was so so messy and even tho i published it and it was such an exciting thing to do, it made me give up?, I don't know if I would ever self publish anything ever again haha... I'm so sorry!! Digital hugs! and digital happy/chubby kitties for you!
I hope you try again at some point. My team and I did a kickstarter for a short film and it was excruciating. But the most frustrating thing was dealing with this vendor that sold us horrible quality "art of" books that came ripped and crushed, and I had wanted to give out to give them out to our backers and sell at the gallery reception. I actually choked up when I saw them because I didn't want others to see them and I had used so much kickstarter money to get them printed, and I knew as the producer I would be held responsible and maybe even yelled at. Fortunately I was able to return them, and a teammate helped me by going on foot to local book binders and we found if we got the interiors done at one company and sent to the book-binding company separately, we could get them clothbound with gold stamping for less money. The people who worked with us were so kind AND affordable, and they had been nearby all along. I would really hunt down vendors and look into quality and attitude before self-publishing the next book to make sure you have a better experience next time, but you've already published one. That's the hardest part. Even if you can't find a good printer, digital media is on the rise, and you could sell it on maybe 5 different large online publishers similar to Kindle and still make some good money!
Something wonderful will come out of this I'm sure... it will lead you to the right supplier/s for you, one who will respect and honour you and your hard work by giving you and your products the respect and honour they deserve. You have now learned to become more discerning with whom you chose to deal with and with your deadlines. The most painful lessons either make or break us - let this lesson make you sooo resilient that you bounce back quickly from hereon in...
It's wonderful you have the courage to share all that with us. I actually miss that in a lot of videos: I see the positive stuff and feel inspired by people but I'm also getting very anxious because it seems that other people who really succeed don't struggle as much as I do. And getting a glimpse to the negative experiencces and to see how other people feel and deal with it is really important to me because I'm at the very beginning of my creative journey. And Fren, it's not your fault! The people from the print company didn't do their job. Don't let them put the blame on you. You learned from the experience and it's okay. And that you feel how you feel is totally okay too. Let it out, let it be and be good to yourself
dont be anxious, as soon as you mentioned how much you put into your work and then other people just dont care i was like- yes- i completely understand where you are coming from. Thank you for sharing.
I really (REALLY!) appreciate your honesty and vulnerability in videos like this! Problems like this is the reality for so many of us, yet you rarely see anyone talk about it! I want you to know that your videos always inspire me, even if you think you think it's "complainy." Sugar coating doesn't help anyone :)
It’s okay Fran. It’s okay not to be okay and share it. I can imagine loads of people going through the same dark side on running a shop, with similar problems. Even myself, trying to build a career with illustration and it seems that everything is going against my goals… sometimes I feel very motivated and I want to work hard, I'm ready to “fight” and reach the objectives but other times, it’s pretty frustrating and lonely. Unfortunately, it’s part of the process (sometimes it helps if you bury your head into a pillow and scream). Thank you for sharing the “not so okay” side of being a shop owner. One way or another, I believe that you will get through this, you will learn from it and, specially, stay with your mind healthy. Always an inspiration.
Thank you for opening up to us about your struggles, Fran! I just started my own shop and this is helpful to be aware of. Your planner is beautiful. I'm going to get two, one for my mom and one for me ❤. We love your work.
I would've changed vendors a long time ago! Also a tip, you could ask for hard proofs (a sample of the print that will be the finalized product) that way you can see how it would look before going forward with printing 1,000+ copies, and make sure that they are printed without errors. That way if you see something that is either yours or their fault, it can be addressed on time and not wasting time/money.
Fran thank you so much for this! I really enjoy hearing you speak about experiences like this. I own a super small online shop right now and I haven't really run into issues yet besides a small shipping delay, and I feel like this can help to prepare me for future endeavors! It really is hard to handle especially for one person. You know we're always here for you and we'll support you through anything!
Cheer up! You are not alone. Thanks for sharing. I am an independent artist too, and I am pretty sure every professional who are running their own business go through dark times like you. And it is very anxious. It is going to be fine. You are amazing and talented! Keep it up! :)
It is so helpful to hear and know this. I do not own an e-shop, but this makes me appreciate what I am purchasing on etsy even more. I am so sorry that you are going through this. I am sending positive vibes your way! Also, I listened to your interview on the Creative Pep Talk podcast and it's one of the most inspiring episodes I have listened to. I am going to start journaling because of it. Thank you for always sharing your experience good or bad with us!
I'm sending you tons of hugs! I'm sorry to hear the bad news. Thank you for always inspiring me any many others. Good luck Frans, wishing you all the best! 🙏❤️❤️
From your latest video to here to see why you were saying there was too many dislikes and I say screw them! I respect that you show both the bad and good, please upload what you want. There are supporters here who wants to hear what you need to say :)
Thank you for sharing this because I think it's really important for other artists to know about these sorts of things. Between Etsy, Instagram, UA-cam, etc. it's very easy to portray ourselves as successful creators and make other people think "hey, if they can do this for a living, so can I!" It isn't that simple though - it's never that simple. The vast majority of people selling on Etsy don't make enough to do it full time and have enough money to live comfortably. Most youtube creators, even ones with lots of subscribers, don't make enough revenue to quite their day job. But by not talking about the serious challenges that face people trying to make a living off their art, it creates a collective illusion that if an artist fails they somehow were doing something wrong or weren't good enough.
You have all my support ❤️❤️ i dont know what to say more cause im not having an online shop but thank you to show us this vulnerable side of you because it shows that you’re trusting us :)
Hola Fran, te sigo desde antes que tuvieras un canal de youtube, siempre he admirado tu trabajo, tus procesos, tus avances. Me encanta lo que estás haciendo, me fascina como has crecido, y te admiro aún más sobretodo por ser tan amable y buena onda al compartir todos tus saberes a corazón abierto. Generalmente la gente no es así, tiende a ser más egoista, por inseguridades o que se yo. Gracias por ser real, por mostrarnos el backstage de tus fotos, por el lado amargo de ser freelance, por mostrarte sin maquillaje, cocinando, colgando la ropa, por mostrarnos a veces el desorden de tu escritorio, por ser humana, tal como una y no ser la clásica youtuber perfecta. Ver todo esto nos ayuda a creer en nuestros proyectos y llevarlos a cabo sin miedo, finalmente mostrar también el lado feo, los obstáculos y los miedos te hacen ser tan auténtica y bacán que nos hace acercarnos, porque empatizamos con tu sentir. Tranquila que todo tu esfuerzo valdrá la pena, eres trabajadora, talentosa y eso se nota en cada cosa que haces, estas cosas son solo errores de los proveedores, ya pasará!. ABRAZOS.
I’m a budding artist and someday I hope to open my own shop selling stationary and what-not. It’s important to be real about the kinds of struggles that come with the job❤️ Thanks for being honest! Seeing honesty (especially online) is so refreshing; after all, everyone has problems!
I'm so sorry that you have to go through this. I don't have a shop, but in the summer holidays I designed myself a planner for the next school year. So I planned on doing it just for me, it was really minimalistic and simple, without any illustrations and only about 60 pages and it still took me two months. Sadly I made a lot of mistakes so the sice of the text was too small on most of the pages, but at least it was my fault and not the companys. I still went with it bc it was enough to write my homework in and it really didnt bothered me, I just thought that I will never make that mistakes again. And then someone wanted to buy my planner! It was so exciting and in the end I sold two improved planner which didnt have any mistakes and I'm still freaking proud of it, because I'm just 15 so heck yes I dont care if two is kinda like nothing, someone wants to pay money for what I do thats all that counts for me. I know that that isn't really related to this video, but I hope it will cheer you up a bit. You inspired all of that. I would never have thought of designing and printing my own planner and even if mine is not at all as a big project as yours, it's currently the thing that I'm proudest of. Thank you so much Fran, keep going you gonna get through this!
I appreciate you making this video Fran. I used to work for a small printing company and through that position had access to vendors, various suppliers and other small businesses. It was very eye opening and a bit disappointing. I am not surprised that you have had these types of experiences and I hope you are able to find a company or supplier that is more reliable and professional. Thank you for making this video Fran.
That sounds so horrible. I wish you all the best. And I think it's good that you share this story with us. It is important to know the dark side of things.
aww Fran!! I hope you will feel better! sometimes people are just bad and you just need to be wiser and show them that you are the adult!! I love your videos and your work always inspired me! All the best luck
![I was misdiagnosed [CC]](http://i.ytimg.com/vi/xzBynfWHUMY/mqdefault.jpg)
I'm so anxious sharing this video with you my nerds. I keep thinking "I should've made it shorter" "I should've been more eloquent". It always feels SO SCARY to open up and be vulnerable. Thank you SO MUCH for giving me this space to do it, I hope this video helps anyone who's feeling frustrated or lonely about these issues too
Ay Fran no te preocupes! Sabemos que trabajas como china para sacar tu planner, como buenos nerds sabremos entender. Acá en Chile esperaremos pacientemente por el plannerd en español, no te catetearemos a ti, pero llenaremos a la Vasalisa de mails jajajaa no broma jajajaa animo!
Fran Meneses Te amo Fran 💕
Este mundo es muy nuevo y hay que dejar ver a la gente que no es tan fácil...totalmente de acuerdo. Si te desborda todo yo creo en mi humilde opinión de seguidora que deberías pedir ayuda...ya eres lo suficientemente famosa y buena como para tener un representante...o no se como funcionará ese mundo pero empezar a expandirte y no hacerlo tu todo...como consejo...no entiendo de esto EH? Empresas físicas...montar tu propia empresa...no lo sé... Pero veo tu trabajo demasiado grande para llevarlo tu sola...necesitad quizás asesoramiento. Explora...pregunta...un nigun artista trabaja solo cuando ya tiene un cierto nivel...!! Suerte!!! O no me hagas ni caso EH? Solo digo...
Your honesty is truly one of the main reasons I follow your channel! I find it really difficult to watch other channels that put on a rose colored filter. I hope you find your peace in this situation, as you are a wonderful artist who inspires me daily.
Sorry to hear that You had so many problems with the shop. I think we should remember that seeing succesfull people - we see only tip of an iceberg, we can't see all problems with suppliers, delayed supply deliveries, all these searching, attempt etc. I hope that You will feel better very soon and thank You for this video. It's good to know You more and - despite I'm NOT happy at all that You had problems - I'm happy that You show people that it's hard work, not only happy things - in educational way. I bet that too many problems and misunderstandings are result from a lack of knowledge about the work of others.
I seen this and stopped what I was working on (In my etsy store) To watch this! Oh man I totally know the struggles!! Im so so happy you shared the struggle, I think this is so heart warming to me to listen too because it then doesnt feel so lonely, these struggles I deal with on my own, and It sometimes feels like im the only one who has this trouble, so when I hear this it makes me feel like im not alone and even the most successful go through this!
I remember your printer issues a few weeks back. For me, I'm just not going to do anything unless I've tested it out several times. Most of my things I keep to limited editions as I don't know if my current suppliers will exist/have time the next year.
cetriya's Art n Comics Channel that’s kind of what I do to! The only time I use a manu is with enamel pins! But man it sucks when things go wrong’ 🤣🙈 Hehehehe good luck with everything my lovely! Xxxxx
omg thank you so much for sharing this with meee! I'm so sorry you're also struggling with these issues u__u
Fran Meneses thank you for replying 💖😍 Omgosh! It’s okay! A lot of them are solved so it’s all good for now! I hope you take some time to relax and this all works out! Xxxxxx
So sorry to hear you’re going through this Fran. You do not deserve this bullshit! Bless you for putting on such a brave face, I would be a crying mess. I cant imagine the stress. Your products are so wonderful - they deserve to be manufactured with respect and consideration dammit! Hope things work out, people are shit sometimes 💙💙💙
thank you so much Hollyyyyyy!!!!!
Dear Fran! It's Ela and Kinga here, owners of a small stationary shop from Warsaw, Poland. We understand you very well, regarding print especially! It is so frustrating when you do things you love with such a care and you end up disappointed, dealing with suppliers who just don't care. We just wanted to say that we love your illustrations and you do such a great job with running your brand! If you ever consider wholesale, feel free to contact us. We had your NOI cards in our shop and they were a hit! Sending lots of love! xxx
I bought a Year Two planner and it arrived a couple of days ago. I have even filmed a video that I'm going to post soon as a first impression review and after I've used it a little bit/final thoughts. Not to spoil my video, but I will say that I truly enjoy using your planner. There was a very, very small spot on the front cover, but it doesn't really matter to me. What's important was the beautiful color scheme, the sweet illustrations, the beautiful attention to detail and your humor throughout the entire thing.
It makes me so sad to hear about your struggles in this project not only with the stress of illustrating, designing, marketing, financial, etc. but with the outside influences and difficulties. It's enough for you to feel the pressure from all the projects and situations you have going on as a freelancer, but to then add the unprofessional behaviors of your printing services is atrocious!
As a person who is getting into the freelance business herself, situations like this make me a little anxious when it comes to printing services beyond my control. I don't have projects on the scale you do but a lot of drawings need intense rendering and accurate color scales so I've been printing them myself as of late.
Know you're not alone. You're not alone creatively. You're not alone with situations like this. You're not alone on the east coast. I live in Maryland and am homesick almost every day. It's not easy being away from the areas that bring you comfort, especially in times like these. But you're not alone.
THANK YOU SO MUCH FOR THIS
I know exactly how you're feeling, Fran. I just put my Etsy shop on vacation a few days ago due to manufacturer delays, and I don't know if I'm ever going to reopen it. For the past month, I've felt sick and anxious everyday, thinking about the shop and the inevitable angry messages I got because of the delays. And the worst part was that no matter how open and honest I was, some people would still blame me for delays that were completely out of my control. I couldn't, and still can't, do anything to make things better for them. All I can do is ship the items when they finally arrive, and it eats away at me every moment of the day. Thank you for making this video and shining some light on what it's really like to run a small online shop. It's a lot of work, and the profit (especially on Etsy now) is really not much for most sellers. Their recent fee increases made it all even more difficult to sustain. I hope everything smooths out for you soon though
Etsy is turning into an awful place for sellers isn't it :( hope you're okay lovely x x
@@EllisWoolleyIllustration Thank you, Ellis
You're such a rockstar, Fran! I've been following you (yes I say follow, not subscribe, because I actually watch every video) for around 2 years now and your journey is SO inspiring to me. I desperately want to get into illustrating full-time and I'm so incredibly grateful that you share not only your "ups" but also your "downs". People will always want more than one could offer, so while you want to please all of your customers and followers, you also need to take care of yourself ;) Thank you for being so open and honest, Fran! I hope that you don't ever stop making videos and selling your art 💙
I appreciate your openness to being vulnerable and also being compassionate enough to publish this for people in a similar situation also searching for empathy/validation like you originally were looking tor videos like this. You have good character. Very humble and open to vulnerability. Good traits. Good going Fran.
dear Fran,
i've been following your channel for a while and what made me truly love it - besides your obvious amazing art making! - was your down to earth and sincere approach to life. most of the times your videos make me happy and inspired. this time it was a bit different because i "felt" a bit of your pain, and that is wonderful. opening yourself like this is a very corageous way of sharing your experience with others. sugar coating everything is not a very efficient way of learning.
please keep in mind you did everything the best way possible, with time and love. it is not your fault that things didn't go the way they were planned to. and although it frustrates you right now, it will all work out. i'll be on this side keeping my fingers crossed. and i am sure all your supporters will too.
I think it takes a lot of strength to be honest about when things are not ok. Being vulnerable is hard, but it helps us get what we need, whether it is support, empathy, understanding, or problem solving. Hope you get through the tough stuff soon, and thanks for sharing with us. We are here for you.
Big hug Fran! I love that you share your authentic self... vulnerabilities and struggles as well. Love you!
Fran, you are such an inspiration to my wife Jennifer and myself. Don't let them get you down. You deserve to be treated better and they don't deserve your business. People who follow you will be understanding and patient. We're all in this together. Thank you for everything you have done and for being yourself. Your honesty is beautiful and infectious. We wish you the best.
You just got hit by something called REALITY. When dealing with manufacturers, your work passes from heartwarming, inspiring, and well-thought to Business.
Hi Fran, Thanks for being so honest in your video about the realities of running an on line store. Self publishing a planner is a massive task plus all the other stuff you do. You are incredibly hard working and a true inspiration on being an artist and illustrator. I really hope this issue gets resolved really soon.
Not that I would ever wish bad things on you amiguita, but I'm so grateful that you shared this. I for one have a tendency of assuming that I'm the only one "these things" happen to, mostly because people aren't willing to share their own struggles and I forget that there is a lot behind the scenes we don't see. It's the brave and vulnerable like you that remind me that everyone struggles in big and small ways and it helps me not be as hard on myself. Thanks Fran, and I really hope things work out in the end. Besos!
I’m so happy you shared this video - running a shop comes with insane pressure and negotiating with suppliers has driven me mad for years. I’ve spent 10 months trying to improve my phone case quality with a supplier I trusted, and eventually realised I just couldn’t continue with them. Suppliers are business people, and they can talk the talk then deliver a service below par and scare you into not challenging them. I relate to you in a lot of ways, and again I really appreciate you opening up about this! ❤️
Fran, hermosa... te admiro mucho por el valor que requiere lidiar con situaciones tan frustrantes, y aún así, entregar productos tan bonitos, tan llenos de alegría y de vida, como los que tú tienes. En mi experiencia, lidiar con impresores, el 95% de las veces es un dolor de ***. Claro que va a haber errores, es normal, pero una compañía que ya se equivocó tanto y que te ha tratado tan mal, definitivamente no merece una tercera oportunidad. Te doy un consejo, y por supuesto si no te sientes cómoda con él, puedes descartarlo con toda la tranquilidad del mundo: busca proveedores con los que te sientas bien, que te resuelven problemas. Y tal vez vas a pasar por 20. Pero son necesarios, créeme. Estoy segura de que los hay. Ahora que estás en NY, aún más. ;) Apóyate de tus proveedores locales. Tal vez cambiar la tienda a los Estados Unidos es un tema complicado, pero te va a dar mucha tranquilidad poder manejar todo localmente. Solo un pequeño consejo. Espero que te sirva. Y ánimo! Lo estás haciendo muuuuuuy bien. También se vale tener temporadas malas y quejarse en voz alta un poco. Es sano. Te mando un abrazo, bonita. Esto también va a pasar y se va a solucionar. ;)
Thank you Fran to share your vulnerability with us. I hope you can rest and you will be able to feel better soon. I send you a big huge.
I didn't have an etsy shop, but I did open a cake shop. Seeing your video brought me back to those days where I was so overwhelmed. Hiring help was crucial to making my business succeed, but I was a control freak. My anxiety was off the charts. I had to close the shop. I couldn't handle it. I regret not factoring in employees from the beginning and not realizing that it's ok to have help. I admire you for continuously being so upbeat.
Hang in there, Fran! You can only do what you can do. We love to hear about your process even in the rough times. I’m sorry that you are being treated do disrespectfully especially since YOU are the customer. They should be working hard to please YOU. Keep doing what you love. Draw, draw, draw!
I'm so sorry, Fran!! This was such a terrible thing that happened with the planners. I'm glad they're getting reprinted. If anything like this happens again, please don't hesitate to share your stressful moments with us!! We're here for you.
Thank you so much for sharing, Fran! It's easy to look at creators and think their lives are peachy rosy all the time, but it's important to get the perspective that there are really tough parts of the job, too. It may have been hard for you to share it, but I appreciate you sharing that side of the profession!
oh Frannerd, I'm so sorry you had to go through that. It's awful. I am very proud and happy that you did decide to share how you're feeling about everything. I think that one of the best things we as humans can be is open and vulnerable. I hope in the future you have an easier and more successful time making all of your lovely future products !!!
I'm so sorry you had to experience that, but thank you for talking about this. Thank you for opening up the conversation so everyone can understand the struggles of running a shop
I can't express how much I can relate to this. I was a kitchen designer and would work my rear end off to make sure that my designs were to the highest quality possible and would bend over backwards when one of my collaborators needed something. Time after time, someone drops the ball. Manufacturers, QA teams, delivery agents - it could be anyone. Months of work ruined by people who just don't care. The level of frustration is so massive that I get stressed out just thinking about it. Thank you for sharing, as much as the situation sucks, it sucks less knowing it't not just you.
My heart goes out to you. So sorry to hear you had to go through so many terrible problems. Making your own products is a mixed blessing. You get to decide what the product looks like (no one gets to art direct it to death!) but you also have the responsibility for all those little things. I share your pain.
Thanks for this. I don't have a shop, but I think it's a good reality check that what you're doing isn't all glamorous and fun 100% of the time, that sometimes there's annoying aspects. I hope things soon are smoother sailing with the companies you're working with. Best of luck to you!
Don't give up Fran! I can certainly imagine you having that team and office and a well working system. Sounds like you just had a terrible terrible printer, and that is so difficult because it's out of your hands and you can't control it, especially from an international standpoint. I loved hearing you be real about it. We are all wondering why we don't have it all together and if any one else is experiencing the same thing. Keep up your amazing work.
Keep doing what you're doing Fran! You're incredibly talented with a unique style and I think you should continue to pursue your dream of having a stationery line!! Sorry you're going through a frustrating time right now but know that there are so many people who appreciate all the work that goes into what you do!!!
That company is awful. I'm so sorry you're going through all that. That's really unfair. Thank you for sharing with us, I hope you start to feel better soon.
So sorry that you are going through this. I love you and you are not alone. I got my year 2 planner right after your planner video. I am having low mood these days but everytime I look at your planner, it make me feel better. Especially check-in part helps me a lot.
I wish I could hug you. I love you and thank you for your hard work. 💓💓
Fran - I hope you overcome this rough patch in your life (and I'm sure you will) being an independent artist has its struggles but we all recognize the hard work that is made in the backstage, frustrations come and go but cool artwork is forever. All the best for you!
¡Hola Fran! Siento mucho por lo que estás pasando, me siento TAN identificada en cada una de tus palabras... tuve durante tres años mi propia tiendita de productos ilustrados y diseñados por mí, y como tu bien dices, es muchísimo para una sola persona.
El 80% del tiempo de mi trabajo era realizar tareas que detestaba, y aunque el producto final me enamoraba, el proceso me iba agotando demasiado, hasta el punto en el que cuando tenía el producto final en mis manos, ya no me quedaba mucha energía para celebrar ni estar feliz por él. Es un proceso realmente agotador, y lidiar con los proveedores es algo con lo que nunca estuve cómoda. Las cosas me las entregaban tarde, mal y encima la culpa era mía según ellos. En ocasiones no me devolvían mi dinero, ni me repetían el trabajo mal hecho así que era algo que me dejaba frustrada, enfadada, triste...
Mi último año con la tienda se basó en estar deprimida todos los meses por esos motivos y finalmente decidí que tenía que dejarlo a tiempo antes de enfermar mi cabecita. No digo que tu lo hagas, sólo te cuento esto porque espero que te sirva para no sentirte sola, y que eres valiente y luchadora por seguir adelante, confio en que encuentres la forma de gestionar tu tienda, tanto como empresaria, como de manera emocional.
Te envío un abrazo muy fuerte y ¡ánimo!
I really like hearing about your struggles. Not that I enjoy hearing you in pain, but I find it very interesting to know more in depth of what it's like to be a shop owner, and it'll help people like me, that want to be future self employed shop owners. I wish you the best!
Thank you Fran for sharing with me. This is really good information. You are very strong to insist and not give up.
I am so sorry to hear you have been *so* stressed out and in a dark place. My dear Fran! Please take a break. Shut the thing down for two weeks - everyone will understand and you need some time to be happy and relax and enjoy new york. big hugs! your health is the most important!
My bussiness is humble but I can confirm that I struggle a lot as shop owner, I had to get help of a friend to prepare orders and organize the shop. This resonates a lot with me. Hugs from Spain
I'm sorry for you Fran!!! You shouldn't feel bad about sharing negative experiences too! We all go trough some bad stuff! I really appreciate seeing this kind of videos, it makes me feel like we're closer to you.
You should never feel bad about feeling bad. We're human, you have to remember that. You opening up and telling people this sort of thing is important! I think we all dream of owning a shop and hoping to for rainbows and butterflies, but the reality is, that's not always the case... I'm proud of you opening up, Fran! Much love! :D
Thank you for being brave, honest, and strong.
I totally understand your pain! I recently had a horrible experience with a screenprinter that left me feeling traumatized. Finding good suppliers who have high standards but also reasonable prices is tricky, but they are definitely out there. I would suggest reaching out to some other artists or brands who do high volume printing and see if they can recommend their supplier. It's worth a shot! Best of luck and don't give up!
do you know any good suppliers that you know about?
@@thedollykim10 For digital prints, I've worked with CatPrint and was happy with the results. They have a live chat on their site so you can ask questions before placing an order. For screenprints, I'm currently working with Grand Palace in Nashville. So far, communication has been good and although I haven't received the prints yet, they were kind enough to send me some photos and they look great!
I think it’s great you’re sharing also your negative experiences! I feel for you, and it’s true that it might have been a lot to handle for one person. Hang in there, Fran! It’s just learning from our mistakes and that’s why it’s so great you made a video about it! We can learn with you!
Wishing you the best of luck with all you do xoxo
Thank you for sharing! I'm so sorry you had to go through it. For someone who has never dealt directly with manufacturers like me, it's a good thing to have a piece of life from you; that way we understand more what people in that position are going through and it helps us becoming better human ;w; I do hope you feel better soon, Fran!
OMG Fran, breathe, you are NOT alone!!!
I would hug you right now if I could
Dear Fran, Thank you so much for this video. After having to cancel, on friday, a 500 planners order with a printing company that was unable to give me a viable deadline, and being already so late on the 2019 production, this was all that I needed to hear, because I do feel that I'm the only one struggling and that these things only happen to me!! Now I have to start the negotiations all over again, so I'm really sad. Thank you, thank you, thank you for being honest! I wish I had seen the video 2 days before, it would have avoided some of the tears... You're doing an amazing job at all levels!
Fraaaaan! You precious lady. Don't you know that your vulnerability and how much you care about the details is why we love you?
Fran I know soo many people who have small online shops that have to deal with this. Unfortunately a lot of manufacturers don’t like to take accountability for their mistakes (and it’s always on the second order???). I’m sorry that this experience has been so terrible. I also know what it feels like to put so much of yourself into a project only to feel like the others around you don’t care about it, it’s frustrating and heartbreaking. Thank you for doing all that you do. I always look forward to your videos and the things you bring into the world!
It's quite a common thing with printing companies to blame the designer, and dtp, and files. Sometimes it is true and we're all humans, but I hate when mistakes are obviouslly on the printers side and they're trying to brush off the blame. Aspecially in front of a client, who often don't have any knowledge to judge what exactly went wrong. It's very stressfull.
Fran I just want to hug you, youre planner last year was soooo beautiful, its my favourite thing ive ever ordered online.x im sure youre new planner is just as good, the time scale and deadication and the all the beautiful details is just awe inspring, as always. Its stressful handing your work to any surpliers printers, the only thing you can do is take what lessons you can from it, and learn even if it isnt our faults, its always hard when we give over our baby and it doesnt go to plan, dont let the pessimism of other peoples mistakes steal your sunshine and positivity, Dont feel like you cant take a break from the shop if its driving you to hair pulling. Your my artistic heroine freida kahlo and sailor moon mixed together x
So sorry as everyone to hear that you are going through this. There is nothing more disheartening then putting your heart and soul into a long term project and for people who are supposed to be your partners not giving it the respect it deserves. I work for a book publisher, specifically in the production department, and print production by itself is a full job. You taking on the role of illustrator, layout designer, editor and print coordinator is bonkers and you deserve every accolade I can dish out! I noticed you mentioned that you got your proofs and they were without issue, but the later covers had blue lines across them. I obviously haven't seen the quarantined batch you got, and I don't know if your printing is digital or offset, but you are completely right that perfect proofs should mean perfect products! If they were printed offset it's possible these are rollermarks which are 100% their issue, but I would check out their TOS in terms of printing tolerances OR for future printing projects you can even negotiate tolorances of your own with printers. As long as they are reasonable they shouldn't have a problem adhering to them. I'll stop here because I could go on forever about this, but just remember that you are not without negotiating power when it comes to printing projects- Good luck!
You're not alone, either. I hope you find the mental space you need to recharge after this whole mess. Running a business is so challenging on the best of days. Sending you lots of strength and peaceful vibes, dear. Please make sure to take some time for yourself!
First of all, thank you so much for closing the door. You are an awesome person we know you are 💕
I understand where you are coming from with stress from being a shop owner. I get exactly what you are saying not wanting to complain but wanting to be real about the struggles and hurdles. It is difficult when you are the one doing it all and relying on other companies to create your products and no matter what you do there are mess ups. The stress and anxiety are crushing. I'm wishing that things start going upward soon and you find a better way to run planners in the future.
thank you so much for sharing, even your difficult moments. makes one feel less alone.
i'm sorry you're going
through this and it's totally understandable that you feel stressed.
i just got my planner (actually 2, one is a gift for a friend because joy needs to be shared) and i could feel the care and love from the outside packaging! everything was so lovely and carefully done, it made me really happy. thank you for your joyful work:) take good care ♥
Oh love, it hurts my heart to hear you say that you think you didn’t do enough. You DID do enough and you ARE enough💜 As another person said that they wish they could just give you a big hug, I’m right there with them. I feel for you as a small business person who wears many hats, you are strong, capable, and awesome, so you will come out on the other-side of this in a better place. Sending you positive vibes and hugs from Canada.
Fran, I just want to give you a big hug. It is so nice of you to share, because for people like me in a similar position, it can feel like a very lonely experience, and like everything goes perfectly for everyone else. You are doing such a great job and are really inspiring. I hope you figure out how to re-organize the way things are done in your shop to make it more peaceful for you. I recently ordered my first enamel pins, (which I love) but the manufacturer initially did them in the wrong metal finish. There is a lot of pressure when you have people excited about your products, or expecting you to deliver something specific and sometimes things are out of our control. This is the time of year where I usually have a meltdown over the stress, and my shop isn't near your busy-ness. Thank you for your honesty
Fran!!!! I am so sorry to hear that you are going through such stressful things with your shop but I really appreciate you sharing it because you're right it is hard to find other people sharing the negative sids of owning a business. Anyway, congrats on moving to the states I hope you enjoy NY and I hope you figure something out with your planners that makes it all less stressful! They really are wonderful creations and it sucks that you have to go through so much crap to get them! Sending lots of love and good vibes your way!!
Hi Fran!
Sorry to hear you're going through such tough time and thank you from the bottom of my heart for having the courage and honesty to share with us. I am sure a lot of people will at least feel less alone and knowing it also happens to the best is somehow comforting.
Even though it is hard to see about this experience as something positive, I can't help thinking that this will make you an even more amazing stationary maker (woohoo + can't stop thinking about which name you gonna come with) and that you got a precious learning ("plan 1 year in advance, nothing less") through it.
In the meantime it is ok to feel sad and annoyed about it. Every feeling is valid :)
Ohhh Fran... I wish I could give you a huge huge hug and make you a cup of coffee or tea or whatever you need. You are WONDERFUL and strong and creative and clever and funny and we all love you and your beautiful work so much. Keep going lovely - you’re doing a great job even though it’s a tough old time at the moment xxxxx
I'm sorry Fran :( I can understand how stressful and draining it is to have everything on the line and to have these issues arise that are out of your control. All you want is your product to be how you planned them to be and for your customers to be happy. I hope that with these negative experiences you can try to come out on the other end strong and apply life lessons to future projects with your store. I'm not an artist/small business owner but I'm even still learning to stand up for myself and be strong in different areas of my life! I hope that everything works out and hopefully I can treat myself to one of your planners.
Thanks for being real Fran! Such a valuable video. I logged on to UA-cam as I needed some encouragement with my own business and your video came up! So glad I did. Thank you!!!
I'm really feeling for you and these struggles, Fran. Good for you, for sharing your experiences.....you help yourself and others by doing so. Also, pray, meditate and continue to take time out in nature to breathe, for peace. 💗
Oh.. poor Fran! i am so sorry that something like this happened to you. It is not fair at all. Especially when you work so hard and you are the nicest person! Thank you so much for this video - i am sure it was hard to film it but it is important to see that havin an online shop is not always fun and easy (my dream is to hhave an online shop too one day but it is good to know that I should not expect it to be easy and that I should take some time before jumping in, than one should really think it through - and even than it can be hard.). Don't be sad! I bet it is hard but you are a warrior! And you have a lovely community who will help you get through it!
Sending lots of love (and courage!) from Czech republic.
I totally feel you. You only want the best for your shop and your patrons. Sending you warm hugs. Feel better soon. 💌
Amé tu vídeo cargadito de sinceridad y te felicito por tu nivel de sinceridad y no ser una más que publica un vídeo diciendo algo irreal. Esto pasa, la frustración está más presente de lo que pensamos. No te rindas Fran, dale la vuelta, estoy segura que lo vas a lograr. Te admiro mil! Primera vez que te escribo, siempre he seguido tus vídeos, desde cuando estaban viviendo en Alemania. Besos, abrazos y buena vibra! ✨✨✨✨
I know you'll get through this. We're here for you
Fran, I'm sending you all of the good vibes I have. You're so amazing and it sucks to see you're having a hard time because hard times suck. I hope you remember to take a moment to snuggle your cats and Ed, stay strong u awesome business QUEEN!!!
Thank you for sharing Fran! We are here with you through your whole journey, for the highs and the lows. You dont always need to be positive and I appreciate the honesty
Hi Fran! I feel the same way here in Brazil. I started participating on Artists Alley of Brazil’s Comic Con Experience in 2016 and so it began the issues with suppliers. Prints with my art cropped, business cards with stains and weekly planners printed wrongly. It’s very frustrating and totally understood what you feel and I hope you find a supplier that you trust to never have this problemas again. Here in Brazil we have the idea that everything here is bad and other countries don’t have this problems but you proved this happen with anybody anywhere. I really really wish you all the best and everything is going to be okay! Love your videos, keep sharing because you’re not alone :) all the best for you 💕
Really sorry to hear about this struggle Fran. Printing can be really hard sometimes. But it's great that you decided to share this. This is part of your creative journey too. Not a fun part though... but hey: you'll get there! Wishing you lots of luck and a printer you can trust!
Well done for being honest Fran. I run an online store selling prints and stationery etc and there is a limit to what one person or a small team can manage. Its not a failure. Its a lesson. My advice would be to scale back. Switch to notebooks etc and more basic stationery that I know your fans will still adore and purchase. Re use artwork from you planners for sticker sheets that people can buy and use in their less exciting, non frannerd planners! All the blood sweat and tears are not a waste. You can pick yourself up, learn the lessons and put all that hard work and time into products that are easier to manage and will give you that joy back in running your shop. x
This is super late but i'm working on my thesis and it's a little similar to your struggle, I feel like i should be doing a million different things and that i'm not working hard enough and that i'm not seeing the results i want. Thank you for sharing fran, this is very eye-opening and making me look at my own problems in a different way. You can do it, i believe in you! You're the most mature and open person i know doing this sort of thing and i'll be forever grateful for that.
Aw Fran! I completely understand and I guess it's sadly pretty common. I self published my first book a few years ago. I don't have a huge following so I just printed 100, it was super expensive and such a hard experience. Not only because I'm from Venezuela and well, it was a nightmare to find paper and providers with the proper suplies... But because they mess up a lot and even tho I did EVERYTHING correctly and even gave them a perfect printed copy made with the files i hand them out that i did in my crappy little printer... they messed up! and said it was my fault and never responded to my complains. it was so so messy and even tho i published it and it was such an exciting thing to do, it made me give up?, I don't know if I would ever self publish anything ever again haha... I'm so sorry!! Digital hugs! and digital happy/chubby kitties for you!
I hope you try again at some point. My team and I did a kickstarter for a short film and it was excruciating. But the most frustrating thing was dealing with this vendor that sold us horrible quality "art of" books that came ripped and crushed, and I had wanted to give out to give them out to our backers and sell at the gallery reception. I actually choked up when I saw them because I didn't want others to see them and I had used so much kickstarter money to get them printed, and I knew as the producer I would be held responsible and maybe even yelled at. Fortunately I was able to return them, and a teammate helped me by going on foot to local book binders and we found if we got the interiors done at one company and sent to the book-binding company separately, we could get them clothbound with gold stamping for less money. The people who worked with us were so kind AND affordable, and they had been nearby all along. I would really hunt down vendors and look into quality and attitude before self-publishing the next book to make sure you have a better experience next time, but you've already published one. That's the hardest part. Even if you can't find a good printer, digital media is on the rise, and you could sell it on maybe 5 different large online publishers similar to Kindle and still make some good money!
Something wonderful will come out of this I'm sure... it will lead you to the right supplier/s for you, one who will respect and honour you and your hard work by giving you and your products the respect and honour they deserve. You have now learned to become more discerning with whom you chose to deal with and with your deadlines. The most painful lessons either make or break us - let this lesson make you sooo resilient that you bounce back quickly from hereon in...
It's wonderful you have the courage to share all that with us. I actually miss that in a lot of videos: I see the positive stuff and feel inspired by people but I'm also getting very anxious because it seems that other people who really succeed don't struggle as much as I do. And getting a glimpse to the negative experiencces and to see how other people feel and deal with it is really important to me because I'm at the very beginning of my creative journey.
And Fren, it's not your fault! The people from the print company didn't do their job. Don't let them put the blame on you. You learned from the experience and it's okay. And that you feel how you feel is totally okay too. Let it out, let it be and be good to yourself
dont be anxious, as soon as you mentioned how much you put into your work and then other people just dont care i was like- yes- i completely understand where you are coming from. Thank you for sharing.
I really (REALLY!) appreciate your honesty and vulnerability in videos like this! Problems like this is the reality for so many of us, yet you rarely see anyone talk about it! I want you to know that your videos always inspire me, even if you think you think it's "complainy." Sugar coating doesn't help anyone :)
We are here for you, and thank you for sharing this!! You are so inspiring!!! We wove you!!!
It’s okay Fran. It’s okay not to be okay and share it. I can imagine loads of people going through the same dark side on running a shop, with similar problems.
Even myself, trying to build a career with illustration and it seems that everything is going against my goals… sometimes I feel very motivated and I want to work hard, I'm ready to “fight” and reach the objectives but other times, it’s pretty frustrating and lonely.
Unfortunately, it’s part of the process (sometimes it helps if you bury your head into a pillow and scream).
Thank you for sharing the “not so okay” side of being a shop owner. One way or another, I believe that you will get through this, you will learn from it and, specially, stay with your mind healthy. Always an inspiration.
Thank you for opening up to us about your struggles, Fran! I just started my own shop and this is helpful to be aware of. Your planner is beautiful. I'm going to get two, one for my mom and one for me ❤. We love your work.
Oh, Fran! I'm so with you! Send you all my support!
You ARE eloquent and we love to listen to you. Hope you’ll be feeling better very soon! Take care. Lots of love and courage from France ❤️
I would've changed vendors a long time ago! Also a tip, you could ask for hard proofs (a sample of the print that will be the finalized product) that way you can see how it would look before going forward with printing 1,000+ copies, and make sure that they are printed without errors. That way if you see something that is either yours or their fault, it can be addressed on time and not wasting time/money.
Fran thank you so much for this! I really enjoy hearing you speak about experiences like this. I own a super small online shop right now and I haven't really run into issues yet besides a small shipping delay, and I feel like this can help to prepare me for future endeavors! It really is hard to handle especially for one person. You know we're always here for you and we'll support you through anything!
Cheer up! You are not alone. Thanks for sharing. I am an independent artist too, and I am pretty sure every professional who are running their own business go through dark times like you. And it is very anxious. It is going to be fine. You are amazing and talented! Keep it up! :)
It is so helpful to hear and know this. I do not own an e-shop, but this makes me appreciate what I am purchasing on etsy even more. I am so sorry that you are going through this. I am sending positive vibes your way! Also, I listened to your interview on the Creative Pep Talk podcast and it's one of the most inspiring episodes I have listened to. I am going to start journaling because of it. Thank you for always sharing your experience good or bad with us!
I'm sending you tons of hugs! I'm sorry to hear the bad news. Thank you for always inspiring me any many others. Good luck Frans, wishing you all the best! 🙏❤️❤️
From your latest video to here to see why you were saying there was too many dislikes and I say screw them! I respect that you show both the bad and good, please upload what you want. There are supporters here who wants to hear what you need to say :)
I loved this video so much! it's nice to know it's not all sunshine and rainbows 🌈
Thank you for sharing this because I think it's really important for other artists to know about these sorts of things. Between Etsy, Instagram, UA-cam, etc. it's very easy to portray ourselves as successful creators and make other people think "hey, if they can do this for a living, so can I!" It isn't that simple though - it's never that simple. The vast majority of people selling on Etsy don't make enough to do it full time and have enough money to live comfortably. Most youtube creators, even ones with lots of subscribers, don't make enough revenue to quite their day job. But by not talking about the serious challenges that face people trying to make a living off their art, it creates a collective illusion that if an artist fails they somehow were doing something wrong or weren't good enough.
You have all my support ❤️❤️ i dont know what to say more cause im not having an online shop but thank you to show us this vulnerable side of you because it shows that you’re trusting us :)
Hola Fran, te sigo desde antes que tuvieras un canal de youtube, siempre he admirado tu trabajo, tus procesos, tus avances. Me encanta lo que estás haciendo, me fascina como has crecido, y te admiro aún más sobretodo por ser tan amable y buena onda al compartir todos tus saberes a corazón abierto. Generalmente la gente no es así, tiende a ser más egoista, por inseguridades o que se yo.
Gracias por ser real, por mostrarnos el backstage de tus fotos, por el lado amargo de ser freelance, por mostrarte sin maquillaje, cocinando, colgando la ropa, por mostrarnos a veces el desorden de tu escritorio, por ser humana, tal como una y no ser la clásica youtuber perfecta. Ver todo esto nos ayuda a creer en nuestros proyectos y llevarlos a cabo sin miedo, finalmente mostrar también el lado feo, los obstáculos y los miedos te hacen ser tan auténtica y bacán que nos hace acercarnos, porque empatizamos con tu sentir.
Tranquila que todo tu esfuerzo valdrá la pena, eres trabajadora, talentosa y eso se nota en cada cosa que haces, estas cosas son solo errores de los proveedores, ya pasará!.
ABRAZOS.
Aw Fran, I really hope all your issues get resolved, I wish you don’t have any issues in the future. Good luck
Hello Fran, thank you for showing the other side to running an online shop and dealing with suppliers. I enjoy your laid back approach to your videos.
I’m a budding artist and someday I hope to open my own shop selling stationary and what-not. It’s important to be real about the kinds of struggles that come with the job❤️ Thanks for being honest! Seeing honesty (especially online) is so refreshing; after all, everyone has problems!
I'm so sorry that you have to go through this. I don't have a shop, but in the summer holidays I designed myself a planner for the next school year. So I planned on doing it just for me, it was really minimalistic and simple, without any illustrations and only about 60 pages and it still took me two months. Sadly I made a lot of mistakes so the sice of the text was too small on most of the pages, but at least it was my fault and not the companys. I still went with it bc it was enough to write my homework in and it really didnt bothered me, I just thought that I will never make that mistakes again. And then someone wanted to buy my planner! It was so exciting and in the end I sold two improved planner which didnt have any mistakes and I'm still freaking proud of it, because I'm just 15 so heck yes I dont care if two is kinda like nothing, someone wants to pay money for what I do thats all that counts for me.
I know that that isn't really related to this video, but I hope it will cheer you up a bit. You inspired all of that. I would never have thought of designing and printing my own planner and even if mine is not at all as a big project as yours, it's currently the thing that I'm proudest of. Thank you so much Fran, keep going you gonna get through this!
I appreciate you making this video Fran. I used to work for a small printing company and through that position had access to vendors, various suppliers and other small businesses. It was very eye opening and a bit disappointing. I am not surprised that you have had these types of experiences and I hope you are able to find a company or supplier that is more reliable and professional. Thank you for making this video Fran.
That sounds so horrible. I wish you all the best. And I think it's good that you share this story with us. It is important to know the dark side of things.
aww Fran!! I hope you will feel better! sometimes people are just bad and you just need to be wiser and show them that you are the adult!!
I love your videos and your work always inspired me! All the best luck
What a touching video. My ❤ hurt for you. Thank you for being so honest. I am new to your channel but I love it!