"The solution that always works best, is empathy and honesty" Having the guts of confronting someone, but with respect and love really makes the difference...
This "feelings - behaviour - impact" method reminds me the other confrontation/feedback method called "FRED" - facts, results, emotions, demand. For example: "you were late" (F), "others had to pick up your work" (R), "it makes everyone upset" (E), "you must come on time" (D).
If you want to create an aggressive workplace this would work. You want to create an opportunity for the person to grow, f.r.e.d essentially backs someone into a corner, usually good to assign blame and create a disengaged worker. I would recommend the approach Simon gives here as it's more of a reflective statement.
FBI - I just applied it in my own situation and it totally paid off before the day ended. I was dumbfounded by the result. I did not expect it. It was real breakthrough for me. I am super grateful to God for what you do. You're such a blessing to me. Keep it up!
This was so good, Simon. Thank you. This led to a productive and empathic conversation with my supervisor this VERY morning. Starting of with telling them how I was feeling really opened up the dialogue between us.
Thank you Simon. I have always believed in identifying the specific action and the specific feeling that the action caused me or the other person to become upset as I knew that was necessary for communication but I have not always successfully created resolution or change as I didn't include the third element which was the impact that behavior might have in the future. Thank you so much for sharing.
Simon, your words are pure GOLD! Can you do my next interview for me?? Haha! You made such a positive impact in my career that I can't thank you enough!
CSE Don’t. Start with the most impactful one. Wait for things to get better. Compliment for the progress. And then, present the second one. People need time to grow.
Question Simon, what do you think about the possibility that the internet and online business has made the front lines of sales a predominantly infinite landscape than finite, essentially flipping the script on it's head? A consistency of infinite attracts a few but dedicated finite.
Confrontation skill teaching for a Dutch crowd.....? This will be difficult to have an effective impact. This would require a cultural impact deep to its core. Good luck Simon. I would love to see how it would work.
I am very hurt as I noticed that you tried to provoke me by playing loud music when I was having dinner despite telling you about this before and if you keep doing things like that I will find some other place on rent and will see everyone except you.
"Make it your own......It doesn't have to be mine....." .....
Unbelievably cool..☺️☺️
"The solution that always works best, is empathy and honesty"
Having the guts of confronting someone, but with respect and love really makes the difference...
I confronted a poor leader like this many years ago. It was VERY effective.
This "feelings - behaviour - impact" method reminds me the other confrontation/feedback method called "FRED" - facts, results, emotions, demand. For example: "you were late" (F), "others had to pick up your work" (R), "it makes everyone upset" (E), "you must come on time" (D).
If you want to create an aggressive workplace this would work. You want to create an opportunity for the person to grow, f.r.e.d essentially backs someone into a corner, usually good to assign blame and create a disengaged worker. I would recommend the approach Simon gives here as it's more of a reflective statement.
FBI - I just applied it in my own situation and it totally paid off before the day ended. I was dumbfounded by the result. I did not expect it. It was real breakthrough for me. I am super grateful to God for what you do. You're such a blessing to me. Keep it up!
First time I hear this, and I really need it in my daily life.
Sami..it is like your morning coffee...you mean?
It sets you free from the pressure of all the things they put you through......
This was so good, Simon. Thank you. This led to a productive and empathic conversation with my supervisor this VERY morning. Starting of with telling them how I was feeling really opened up the dialogue between us.
Thank you Simon. I have always believed in identifying the specific action and the specific feeling that the action caused me or the other person to become upset as I knew that was necessary for communication but I have not always successfully created resolution or change as I didn't include the third element which was the impact that behavior might have in the future. Thank you so much for sharing.
Lifetime value must be understood while keeping one’s boss happy
Simon is a master that this world needs
I really enjoy listening to Simon's talks, experiences and advice. God bless you
Empathy & Honesty - love this. I am stealing this, but think about LOVE = Truth + Grace. Good stuff.
Greetings from Guatemala 🇬🇹 Simón, I admire your talks😍
Words are too inadequate to explain the finer feelings💞💞✌
Simon, your words are pure GOLD! Can you do my next interview for me?? Haha! You made such a positive impact in my career that I can't thank you enough!
Simon : FBI
FBI has entered the chat
P/S : Simon is one rare kind of intellect the business world so need right now
1:55 Effective Confrontation = FBI (feelings, behavior, impact).
Thank you 🙌♥️
Heard of Operational Level of War? The thing that connects Tactical and Strategic.
This is just simply great
Damn I should have seen this video 6 months ago, so I could have avoided some conflict in the office. But I guess better late than never.
This is excellent! I needed to hear this.
SBi Feedback.
Fantastic Simon, as usual.
Cheers.
SBI or FBI ??
Lakshmi Kishore Adapala I think it is FBI : Feeling, Behavior, Impact. This is the concept of Non Violent Communication
@@kimpen4993 Thanks Kim.
I love this!!!
Once I confronted a fire pokemon with hydro cannon. It was super effective.
Where can I find this entire talk????
I want that too.
Simon Sinek - The Infinite game. It's probably in your recommendations.
Your words are amazing sir
That's great. But how do you do that if you have to mention multiple negative things at once?
CSE Don’t. Start with the most impactful one. Wait for things to get better. Compliment for the progress. And then, present the second one. People need time to grow.
FBI, never forget this one! 😁
Phenomenal man!! I never tire of hearing Simon...Simon, will you marry me? 😂🤷💍🤞
Haha, I was just saying the other day to someone that I have a huge crush on this man
Thank You :)
is there like a full video anywhere? thanks
New to your channel. Need to know. Did you as optimist really change your last name to "cynic?"
Question Simon, what do you think about the possibility that the internet and online business has made the front lines of sales a predominantly infinite landscape than finite, essentially flipping the script on it's head? A consistency of infinite attracts a few but dedicated finite.
Confrontation skill teaching for a Dutch crowd.....? This will be difficult to have an effective impact. This would require a cultural impact deep to its core. Good luck Simon. I would love to see how it would work.
Nice video... and you look cute scratching your forehead ☺
FBI is same as NVC
FBI, awesome!
wohhh
I am very hurt as I noticed that you tried to provoke me by playing loud music when I was having dinner despite telling you about this before and if you keep doing things like that I will find some other place on rent and will see everyone except you.
FBI, open the door!
😂 good one
Uuuhhhhhhhh wweeeeeee :D I like dem free gems you hand out. Mhhhh hhmmmm, delicious. Thx Simon, you rock and you know it :DDD
FBI 👌👌
Female Body Inspector, open up!!
I like she