Sounds like Joel got the 'normal customer' model. Yes, I'm over getting Factory Project Status printers right out of the box. Except in my case, manufacturers only answer the first "Hey, this is factory broken", fix One thing, then promptly block your email and leave you to your own solves for the rest of time.
FINALLY! Someone that is calling elegoo out rather than promoting everything they produce. That makes you a leader Joel and nothing is cooler than that. Springs in 2024....no.
I've been very happy with my Elegoo printers. Of course, if you get an early unit, there are often problems. And big printers are just tricky to tune and run no matter what.
@@t.m.breuel2670 I agree that there are always issues that crop up with new printers that have new features, but leveling a bed and extruding filament should not be two of them.
Yes every printer has its flaws. However, it's time we as a community hold them to a higher a standard. It's the least we deserve. They charge a premium for these printers we should expect no less. It's crazy to think Elegoo R&D thought the bed leveling and thermodynamics of the Giga were ready for prime time.
I was scared just about that, i bought an Anycubic Kobra 2 Neo for 160€ two Months ago. Putting it together was easy following the instructions, first startup no problems, did the Autolevel thing... No problems till now, im happy with the Speed and print quality, very good printer for beginners in my Opinion. It worked right out of the box.
I have 2 Neptunes and a Jupiter (Jupiter is a resin printer) and I love them. The Neptune bed leveling and the plate leveling on the Jupiter were frustrating aspects of getting into printing but looking back it was just frustration with the learning curve. Now leveling is easy and failed prints are rare. I went with Elegoo because of the positive things people had to say about them on YT and Reddit.
@@TERMICOBRA Yeah it is definitely a learning curve thing. I brought a neptune 4 as my first printer and it was a huge pain in the ass. But that was just me being new to 3D printing and expecting it to be simple. Once I stopped treating the thing like a magic device, learned how to level properly, figured out how to configure the slicer, and actually designing prints to be 3d pritner friendly, things started working smoothly.
This video is so valuable even though the process is frustrating. There will be backers who experience these exact issues and you are showing them things to look for and how to adjust them. We all read in the comments of the ( blank ) user group on Facebook how some people have no issues and other are tortured by their printers. You got the lemon for sure. And don’t worry you will always be in the cook kids crowd!
Print failures always suck but on a printer this big, I imagine the frustration is about 4x as much and also costly in terms of filament. Reliability needs to be the #1 priority with printers this size. I can feel your pain! 😩
OMG, thank you for pointing out the key on the bed mesh level. The number of times I've seen someone go "My printer's bed is a taco/mountain range/so out of spec/not flat" etc. and they show the pic... and then I look at the key and it's like < 0.4mm difference from highest to lowest... I just sigh and go "you're looking for reasons to complain". So explaining "this looks like a mountain BUT LOOK AT THE KEY" brought a small tear to my eye and I wish people would actually pay attention to that instead of the picture. (cue waiting for people to show in the comments saying they do look at the key). I can understand the frustration around the bed leveling. My first printer (2016) had 4 screws to adjust level and you adjusted it with a torx. You ran leveling and it would say "the front left screw needs to be turned 735 degrees clockwise". Wait, what? Done. "the rear left screw needs to be turned 64,024 degrees counter clockwise" ... excuse me while I go to the forums and ask what the heck. Seeing the latest Prusas, Bambu, and... honestly, I'm not sure if anyone else does it to the same perfection that those 2 do, but being able to just go "here's a bed plate, print" and to go on with your life. I don't know how so many are still going back to square 1. It just feels like someone missed the memo on what users want. The sad part for me is "this is how you kill someone's love for printing" especially if it's their first printer, or perhaps the only one they can fit. Reviewers have become the beta testers, meaning the reviews can't be trusted as it's almost certain to be different when it comes out. You're not the first UA-camr who got some very hyped machine and got issues with it and continued to have issues after talking with the company and getting replacements, while others post their prints... and while I doubt you'll get villainized like they did, I do still worry it becomes the outlier that gets ignored but could be indicative of additional problems that get ignored. I hope you get that success.
Oh Joel, your video reminders me badly to my experience with my craftbot flow idex. What I mean, I was back in the days only one step away from throwing 4000 euro out of the window. And the only reason why I not doing this: it’s a heavy metal beast and I don’t want to make damage to the more expensive windows :) I can understand you so much! And I thought every really every people out there with experience in 3D printing understand that as well. I have so many memories with printers over the time. The rage, the disappointment but otherwise: the Hoppe and excitement then the printer printers. I’m wish you to never give up!
I met with Elegoo, in person and I got to play with the prototype of that printer. Also, I have a printer that size. You cannot have a rigid mounted bed that size. A MIC6 plate that size will grow up to an inch in length/width. I use leveling motors and Duet cnc boards which helps a ton.
So we’re using real names now 😂🤘 Man that was painful to see. Really sucks you’ve had non stop challenges with the Giga. I’m still waiting on a number if updates from elegoo in issues I called out to them
Even though you guys are having challenges, you are the lucky few who get to test the printer before the public! I'm sure that feels really cool to be apart of even though issues are happening. Thank you for pointing them out for the vast majority of people who will be buying one in the future!
I'm hoping production costs don't kill them addressing early issues you guys are seeing. A front spool mount option makes worlds of sense, a longer power cord (even if it is just a few feet longer) would be nice, and it is sounding like we need some corner angle supports in increase rigidity, and reduce vibrations.
Somebody needs to beta test new printers and give feedback, so the average consumer later gets smoother experience. But how do you feel about that? (Manufacturer sending free printers for you to beta test, bug hunt etc, spending time and nerves), is it fair?
When you use 4 toolheads on one x axis, you can't assign different compensation heights from a mesh to each toolhead. You can't even use a mesh at all since the point value would apply to all toolheads. There are many more design flaws for a machine this size and I'm really looking forward for more content on that. I appreciate your work, effort and passion so 🖐back to you!
This is why I get what Elegoo did (not that I agree with it) - one of the major concerns about the Sovol SV04, even with the Z-axis offset adjustment knob on its second extruder, is that an uneven bed will lead to only Extruder 1 having accurate Z-axis compensation and Extruder 2 will be too close or too far away without warning. Same thing with the Stacker 3D S4XL we had at my last job - getting one print head properly leveled with the insane 9-point leveling system was hard enough, we gave up after getting two of the dependent print heads leveled because #3 and #4 were impossible to keep in the same plane. All that being said, Elegoo's independent bed quadrant leveling system is still really dumb. A flat plane is defined by three points, a subject that has come up many times over the last 5-10 years when talking about printer beds with four leveling knobs...having nine adjustment points is a recipe for failure. Having nine adjustment points times four bed quadrants is possibly a Geneva Convention violation being committed on Elegoo's customers. Not that any ideas I have are necessarily any better, but for a ridiculously large and expensive printer maybe some pancake stepper motors to live adjust the Z-offset for each print head isn't all that terrible?
@@justinchamberlin4195 A plane is defined by 3 points is absolutely correct mathematically, but across a bed this size the real world is going to come knocking. That bed is going be sagging if you don't have supports across its face, all those springs and screws allow you dial in something resembling co-planar to the print head axis. Where just having 3 adjustment points either the bed is going to need to be heavier and stiffer than the entire rest of the machine to hold itself 'flat' against its own weight or the whole frame of the machine is what you are adjusting instead, which then means your probably wanting to build a delta printer... And being so huge with only 3 points of contact/support the bed will then take on a major warp as it heats no doubt, not to mention as it had to be made so much heavier and stiffer to be even close to flat in the first place it has way more thermal mass to heat, so consumes way more energy to get to temperature. So by having all those screws and springs it really helps - the bed expands as heated but is now constrained much nearer the expected position because it is constrained across its whole surface and the small gap between the quadrants allows for each one to expand without actually having to deform out of plane, and the bed doesn't need to be super expensive thick and heavy to hold itself flat... Then you have the simple practically that making a single piece bad that large with heater is going to be hugely wasteful of energy whenever you are not needing all 4 quadrants, nearly impossible to ship etc. Seems like they have some quality control and design issues with the hot end but the mechanical concept is about as good as it can be in the real world. If you are not willing to put the effort in to calibrating your giant printer and its many heads you probably didn't need it in the first place... Or you have the money to build the machines upfront and printers that never stop running so you don't pay the huge heatup costs often to make a giant cast iron bed viable...
Seriously appreciate your honesty Joel. I have a problem with established companies using KickStarter to launch a new product, it is an affront to what kickstarter was intended for. I will never pre-order another 3D printer long as I am breathing. I pre-ordered a Qidi Xmax3 and it was a nightmare with all the issues I have had along with stuff that was broken and over-tightened from the factory. I just had to rebuild the entire CoreXY system which forced me to disassemble almost the entire printer, took about 3 days to complete and had to get my engineer son in law to help with belt routing. The big issue I see with all of these companies is they are not normal end user friendly. Those of us who have mechanical and electronics skills can muddle their way through repairs, but the average person cannot, and they have zero options for taking the printer to a repair shop to have the work done. I think it would be disturbing to know how many 3D printers are sitting broken in the corner of someone's basement collecting cobwebs because they are left out in the cold by a seriously flawed customer support model that has become the norm.
Joel, when i found your channel it was at the beginning of my 3DPrinting experience. You shared the ups and downs of 3DPrinting. Many years later you're still sharing your experiences now that 3DPrinting has advanced. To that is say... Thank You! Your ups and downs with the new styles and advancements is still and truly a benefit to the 3DPrinting community.
When I first saw these landing in UA-cam land i saw that 4 bed configuration and 'nope'd' right out. Seeing this many issues (across the board, not just your Joel) is just very disappointing. This thing is under engineered and considering the amount of videos i've seen, getting over-hyped, when it needs to go back to the drawing board. This model is experimental at best and I'm sad to see you go thru this much frustration. Here's hoping Elegoo can do better for you and especially for anyone who paid money for this machine when it eventually reaches production.
Dang Joel, this is rough. I feel you though.. I have had some failures happen too, and will detail them in my video that's coming up soon. I also printed the Fixumdude Intercepter and love it! But it was some work getting there for sure. I hope you get it up and working becuase we all can't wait to see what huge things you print next!! Remeber kids, the bigger the printer, the bigger the fails! haha
@@NLPexperts I'm not sure I understand what you're saying here. I don't work for bambu lab, And their brand has nothing to do with this printer. Can you help me understand what you are saying? A lot of us review a lot of different printer brands and also get paid affiliate money. If people buy said printers. Does that mean you don't trust anybody's points because we all get paid somehow from all different companies?
@TheEdgeofTech you are a Bambu 3d printer affiliate, in your own words. In the comment you are criticising their competition. In English, we call this payment in kind ingenuine promotion.
@@NLPexperts I understand what you are saying, but all of us have affiliate links. Are you criticizing Joel because he has had a bad experience with this printer, but has affiliates for other printers? I said I had a good experience too. I have printed some crazy stuff with my Giga and will do a video soon! I just did a bridge test and got 800mm bridging! That's crazy cool! So actually I like my machine, but it does have it's quirks too!
the extruder issue is not exclusive to the OrangeStorm Giga, neptune 4 users have been complaining about it since the printer was released last year, and by the look of the internals, its almost the same design save for the new hotend
I wonder if the problem could be with the tension or slack on the filament. If you print something in farthest corner from the spool, then move to underneath the spool, unless your printing is using up the slack, it's going to be building up a lot of slack in the line. Slack which could end up pushing on the filament in the extruder, rather than the extruder pulling it.
sorry to hear about the issue! I have been lucky it was super quick to put together and honestly I did not level the bead (outside the software leveling) and it works good so far nothing failed yet and im about to start a huge print that will be on all 4 beds. fingers crossed
I absolutely know the feeling you have right now Joel, I went through the same thing with my creality ender 3 s1 pro, problem after problem. Finally I said enough and got a Bambu Lab P1S. Never looked back, best of luck with the Elegoo LemonStorm Giga
Even in the duplication configuration like your animation showed what you're describing's not going to work if you adjust the nozzles and not the bed then one nozzle will clear its part of the bed but then as the other nozzle moves left to right if that nozzle is lower and the left side of the bed is higher it's going to crash into the bed What you need is all four nozzles at exactly the same height relative to each other which means you have to adjust the level at the bed plane not at the nozzle plane which means you need to adjust 36 screws
I just assembled mine today and left the Lychee Slicer office with a (little bigger than usual) benchy printing that looked nice after 1h30 of printing. The assembly, leveling, vibration compensation, and such were no problem. I'll start big prints tomorrow. It's sad to see that you had such a bad experience with the printer.
Your frustration and experience is the foundation for helping this product become great one day. It sucks, but your frustration now is helping avoid thousands of customers' frustration in the future. Thanks for the work you do.
Having the screw adjustment is a pain but great to have. With Prusa printers we do the nylock mod to do the same thing. The problem with rigid posts is that as the bed goes through heat cycles it warps and rigid posts do not compensate properly for for the warp. Prusa does use rigid posts and those beds are not flat.
Hello Joel, we feel very sorry to see the interruption in your OrangeStorm Giga printing process. Regarding the issue of nozzle clogging, it's suggested to adjust and increase the clamping force of the extrusion clamp. When extruding rapidly, insufficient clamping force can lead to material piling up. Please refer to the specific operating steps on page 15 of the user manual. Additionally, we will promptly provide you with an update on the latest firmware version. Thank you very much for taking the time and effort to test the initial engineering prototype of OrangeStorm Giga. Your feedback is precious to us, and we look forward to your future updates.
a lot of these hot ends use injection molded plastic for the filament path and grinds on the filament while it feeds till finally locks up , if this is the case , tear apart , drill out filament path to just accept a short piece of ptfe and run up to extruder gears , really smooths this out and often far better filament support for like tpu etc
I wonder to what extent it’s bad luck - mine has been relatively trouble free so far. But, given about 10 content creators have gotten an Orange storm Giga, a 1 in 10 failure rate is concerning.
I have a Neptune Max 4, and leveling that crap took MONTHS! it worked great for about 1 month then went to hell and after many upgrades it's working "ok", ended up buying a bambu lab p1s for smaller prints and only use the Max for anything that won't fit on it.
@@3DPrintingNerd indeed, I feel your pain! Good luck my max doesn't seem to work with the bed mesh, and you'll likely only get the best result with their dated cura software 😵
@@nooblaI have a Neptune 3 Max and use Prusa Slicer, And sometimes the Elegoo Cura software. The machine operates flawlessly, After I discovered a software issue. When I first got my machine. It worked flawlessly. So, I tried my hand at customizing some settings, And started getting bad prints. So I changed all of my settings back to default. But even after reverting to the default settings. The machine still wouldn't print as good as it did when I first got it. After a couple months. I needed to reformat my pc, And reinstall everything. Because I like to keep my pc running in peak condition. It was then that I realized it was never the machine that was causing the printing issues. It was something going on with the slicer software. Because even though I changed the slicer settings back to default, The prints still looked like garbage. But after the pc reformat, And reinstalling drivers and software. The machine was printing as good as new again. Haven't have a single issue with the machine since then.
It sounds a lot like its retracting too far I started having those issues with my ender 3 pro after upgrading to a all metal hot end. Got through the first print fine but it used minimal retraction everything else would fail once it had to really retract. clogged in the exact same way formed a plug you couldn't push in hard to pull out and works great the second you cut off the plug or change filament (until the next time it needs to retract hard again).
according to my understanding the probe offset was totally wrong at the beginning. If the mean value of the mesh is appr. -5mm fade out cannot work. On my printers I try to keep mesh mean at 0. This is the way it is intended (as I understand it).
I run klipper on my original ender 3 and I have had bed leveling issues for awhile. I finally changed my start gcode to load mesh everytime. It helped.
Yes, fade start of -22 would do that. It tells the printer to effectively to ignore most of the bed leveling already on the first layer, causing it to crash into the bed. Printer firmware should probably ignore negative values and set the minimum to 1. The 36 bed leveling screws are good: it is best to get the bed close to mechanically level; there is simply no way a printer can compensate for a warped bed in software. Mesh bed leveling warps your print to fit a warped bed... not what you want.
Yes, definitely needs a better filament sensor. May try installing a BTT Smart Filament Sensor v2 on the system, it has the clog detection for if the filament stops moving.
I had a very similar jam issue with a printer before, the solution for me was lowering retraction to an absurdly low number or completely off, it gets the printer work but it does lower print quality. The issue for me was that when the printer retracted, the filament was still soft or molten and would expand, but then it would be bigger than the diameter of the heat break and so couldn't push itself back into the hotend. I have no idea if it's the same issue but I hope this helps!
Working at a shop that sells Elegoo printers, it's nice to see the process you're having to go through, which makes me feel a bit more prepared if we ever actually get these printers in for sale. Not that I think we'd be able to fit them anywhere xD
I still think this is a REALLY cool printer for the money if you could get it at the $1250 price. Over that, I mean it becomes a bigger question, pun intended. It could use some more development and improvement. Hope yours is in fully working order soon! Maybe be the first to mod it and just through an Orbiter and more standard extruder on it, hahaha. With a big ol' nozzle like it should have!
Yeah this has been a constant issue with the Neptune 4 line of printers. Elegoo keeps claiming that they are working on new firmware for the last 4ish months without any updates. I gave up and bought a bambu lab. Its to much heart break and time for me to continue working on the printer
You should definitely add for the "mesh" section the setting "zero_reference_position: 400,400" and make sure do your z_offset calibration at 400,400. And you should load the plane measured before you do z_offset calibration. That will ensure your probed plane is meaured to be around plus/minus zero and not from minus something to minus something and it will ensure you don't drive into the bed. What you encountered is a config error because Elegoo didn't realized some config changes needed for newer version of Klipper.
This is also my experience with an Elegoo Neptune 4... leveling the bed takes forever, and it'll straight up plunge the head into the print bed if you have the wrong build plate on... they also have no info on their website about which is the right build plate to buy if you need a new one. It came with all the leveling screws maxed out at the lowest setting... I've had the head crash a couple of times for seemingly no reason, and at least once because I tried to use a different print bed. Getting prints to stick is also a nightmare.
You don't want rigid posts for the bed mounting, you need something you can compress. Silicone vacuum tubing would be my suggestion. The Sovol SV06 Plus ships with rigid standoffs, making it impossible to adjust the bed.
first thing i would have done. run down to the glass shop and have a custom mirror cut that is the full build size of the bed and use that instead. you would probably have a better easier time leveling a single piece of thick mirror glass than the 4 individual plates. you will lose a tiny bit of Z but if you make the mirror thick it will be VERY flat.
I mean this in the best way possible, but I'm glad you're struggling. Because it's you, Elegoo must take you seriously, which means these quirks need to get resolved, and the rest of us gain the opportunity to buy an affordable giant printer with a better chance of working for us. We all really appreciate your patience!
No Joel, you're awesome! Keep at it so we can see what cool things you decide to print with it! Hopefully your troubleshooting will benefit others that get this monster printer.
Hey! This 3D printing concept is getting wild! Instead of the usual filament, what if we built objects layer-by-layer from the inside out? Imagine a spinning container where we spray a special resin or even tiny wires, one layer at a time, with a UV light to cure it all in place. We could even have a robotic arm pick and place small components inside as we build! This way, we could create objects with different materials on the inside and outside, or even sneaky compartments hidden within. It's like building a treasure chest layer by layer! This might be a simpler way to get started with this "inside-out 3D printing" idea. What do you think? Could this be a cool new way to make things?
Hey Joel, thank you for trouble shooting for us - and please keep up the good mood, because at the end, you will have the printer that has made the greatest sacrifices for the 3D print community. 🙂
Reliability in producing such volume is a priority IMO I hope these details get knocked out before mine arrives in August, but I would rather wait additional time if they guarantee I won't have large print anxiety.
I backed the kickstarter and in the meantime I bought a Neptune 4 max. I have been pretty disappointed with the design of the 4 max from the wires to the accelerometer that ripped out to the print head filling itself up with filament, both of which are known issues, to the process for updating the firmware which includes opening up the console that holds the screen. Even just things that should be very easy like changing the nozzle require multiple steps and part removals and multiple screws and so on. It just feels like a big step back to the days of the very tinkery printers. I will say their support has been very good at sending replacement parts at no charge so that is a plus but these are just all poor design choices and I am seriously considering cancelling my giga order because I see a lot of similar things where it just doesn't seem well thought out. I also got the 4 print heads for mine which now based on what you said about changing the level of the beds for the multiple heads is another thing I know I do not want to have to deal with. The 4 max was my first and only Elegoo product so its the only thing I have to judge the company on and I am really not impressed, again though I do want to say at least their support has been very helpful and quick.
Sorry about all of your problems. I'm having a similar problem with one of my Rat Rigs, it is a bummer when you get an hour or more into a print and it continues but no filament is coming out
To be fair joel is the most patient and understanding person I've ever seen, he doesn't get mad and yell or hit it with his car he works for a solution in situations others would walk away mad
Except they aren't, he literally said it at the end it's a review unit and it's supposed to be done to get feedback so the Kickstarter backers don't have to deal with this.
TBF they aren't selling them yet, and this is roughly what I'd expect from a Kickstarter printer. What do they expect, they support an established company in a product that doesn't gain anything from crowdfunding. It's the own fault of anybody who ordered it. Gamers are starting to realize that one shouldn't pre-order, maybe one day 3d printing people will learn it as well. I hope I will buy a Giga one day, but that's only if it's actually a decent quality product. Same reason I only just now ordered a Prusa XL - I know it's real world strengths and weaknesses
I feel your pain Joel. It took me back to bed levelling all of my sprung mounted beds from over the years in one go 😢 like a recurring bad dream. Thanks for your efforts with this and helps to make us mere mortals know that we are not alone when we get printer strife. 😂
@3DPrintingNerd Ha ha, please PLEASE printer manufacturers NO MORE SPRINGS. We don't like them, printers don't like them and the springs clearly hate us!!! So do us all a favour, NO MORE SPRINGS.
Sorry for the frustration you are experiencing, that is exactly why I don't have an elegoo orange storm. I saw so many people having issues with the smaller elegoo fdm printers that I canceled my pledge for the storm. Figured I would wait until they figured out how to make a reliable printer before I got into their fdm eco system. I already played all these games with my first printer, a creality ender 3. My Bambu just works! My Uniformation GK2 just works. Why can't Elegoo figure this out?
So many new light weight and good extruders out there right now. Might be time to upgrade to one of them if Elegoo can not fix it. A big printer is cool to have but not when the hot end jams, I know I still use my 500mm x 500mm x 5000mm CR10S5 and when the hot end jams after 3 days of printing I am not a happy guy either.
It's a bummer that you are having such a hard time with this printer everyone else seems to be having a blast with, but at least you are discovering some really important things they can improve on.
I actually like the idea of spings more as long as they are good solid springs. If the bed was ridgid you couldnt change it even if it was uneven which with such a large print bed will be the case. Now, that the z offset doesnt compensate after reading the bed point heights is the real issue imo
I appreciate alpha testers such as yourself, and the beta testers to come much later. With luck and hard work, this product may be ready for consumers in a year or two.
i feel the pain regarding elegoo printers. been fighting to get a great print with mine. should have sent it back when i got it with the defects it had instead of trying to fix it. think you got a real consumer model and not the ones custom built for the advertisers, er i mean youtubers
Wow, that leveling is a nightmare. Do they have nylock nuts at least so it doesn't change on next print? They also said copy paste from the Bambu hotend, and copy paste from Voron Klipper, but somehow, worse? I couldn't imagine 4 heads on this.
Jamming seems to be a common problem on the large Elegoo printers. My 3 Max does the same thing with jamming. I am also using the overheat to pull it back out. It is very frustrating
Typical Elegoo Promise big, deliver an unfinished beta product, blame the customer, play stupid, release half baked firmware that makes things worse, give up, announce the next big thing, rinse and repeat
I double dog dare you to have Bob Marley singing "Jammin" in the background next time. Better yet, compile a clip of nothing but jamming and clearing instances with that song playing, then follow with a revelation video of that problem solved and include intro song of Don't Worry Be Happy". GOOD LUCK!
Been seeing a lot of issues like this with this printer My Creality CRM4 does the same thing randomly. It's SuPER annoying and makes me just use my trusty CR10s5 even though the CRM4 "should" be a better printer.
I love springs! That makes it so that you can get it actually flat instead of having to work around it. Also 8:48 that makes total sense IDK what's so confusing. Were you expecting them to put in 4 Y axes??
I've crashed my voron2 so bad I had bent my revo, scratched heck out of my bed. 300 dollars later I'm up and running, but I'm extremely cautious using it. 10 years of building printers, and that one give me nightmares every time I do the QGL
oof. Thats quite a lot of trouble for one machine to go trough, I would not trust it either for a while. Had somewhat similar issues with a smaller machine, and back to the store it went.
Hey Joel, would you happen to have a nozzle replacement tutorial for the Giga? I can't find anything online but I think I have a plug somewhere similar to what you experienced. Trying to save a print that's a day in after a filament runout, so Im hoping I don't have to take apart the entire Printhead 😭
Thats a shame. I wonder if maybe that little motor might be producing enough heat to soften the PLA and cause it to jam before it should even be warm. Or potentially the hotend cooling is ineffective. Its a very odd choice to have gone for an all metal hotend with such a huge open air machine. I cant help but feel this would be better off with a PTFE lined heatbreak.
Ahh i thought this was going so well in the middle of the video, you can see your desperation in getting this working as you want it to work but it just isn't. Definitely agree for this size printer and encoder would be a good idea. Cant wait to see your next video with it printing. Fingers crossed
Dr.D-Flo's issue with the limit sensor getting ripped off by the exposed filament wasn't great either... sounds like a product that's still in Beta phase.
Any update on the upgrade kit you spoke about? Can we get a more detailed video on what's involved and the progress on how the machine is performing now. Thanks Joel
Thats the risk of big prints , i call that a clog ,its happends , sometimes its better clean all that hotend, check if there ptfd tube , in the e3d volcano ,if the tube get loose , gone produce that
I bet it's the wrong gear ratio on the extruder. It must need something non-standard. I had all of these problems on a much smaller scale. I have a significantly modified old Anycubic Mega Zero 1.0. At the same time, I changed the extruder for an all metal one with a different gear ratio and changed the hotend out for a Creality Spider v1. I even designed a new shroud and bltouch mount in Fusion 360. I then proceeded to start recalibrating the Klipper firmware from scratch. In the end, through tedious process of elimination I determined that the extruder screwed everything up despite countless hours of calibration attempts trying to dial in rotation distance, z-offset, temperatures, etc. I switched back to the original double gear plastic BMG clone it came with, started the entire calibration process from scratch, and it's all working lovely again with 2-3x print speeds possible thanks to Klipper and the Creality Spider hotend.
Hi, I have recently purchesed and been using the Neptune 4 and have had the exact same clog issue, the way I got around failed prints was to edit the gcode manually. As you mentioned the printer homes before printing but those lines of code can be identified and removed in the code. Might come in handy next time :)
Thank you, Joel, Your info has made it clear that I will never buy an Elegoo OrangeStorm Giga or any other product from this company. Also If somehow won one in a raffle I would make sure to sell it or give it to my most hated enemy.
Does the hotend have a ptfe tube to the extruder? I have a kobra 2 max and I have big problems with cooling and that blue ptfe tube melting and clogging the nozzle!
@3DPrintingNerd that super sucks you're having problems. I'm sure you will figure it out! The printer is super cool though. I might have made the worlds largest 3d printed mardi gras mask on some kobra 2 Max's and let's just say 840 hours later and it was complete! It was a journey to say the least! Just take a deep breath and keep releasing these banger videos! Im smaller but reach out if you ever want to do collab on something...CRAZY! ❤️
Seems everyone else got the Orange Storm and Joel got the Lemon Storm.
That needs to be its name
No. He got the Prusa XXXL.
@@BrunodeSouzaLino that is an elegloo not a Prusa
@@Deviled_EG Whoosh.
r/woosh
Sounds like Joel got the 'normal customer' model.
Yes, I'm over getting Factory Project Status printers right out of the box. Except in my case, manufacturers only answer the first "Hey, this is factory broken", fix One thing, then promptly block your email and leave you to your own solves for the rest of time.
FINALLY! Someone that is calling elegoo out rather than promoting everything they produce. That makes you a leader Joel and nothing is cooler than that. Springs in 2024....no.
I've been very happy with my Elegoo printers. Of course, if you get an early unit, there are often problems.
And big printers are just tricky to tune and run no matter what.
@@t.m.breuel2670 I agree that there are always issues that crop up with new printers that have new features, but leveling a bed and extruding filament should not be two of them.
Yes every printer has its flaws. However, it's time we as a community hold them to a higher a standard. It's the least we deserve. They charge a premium for these printers we should expect no less. It's crazy to think Elegoo R&D thought the bed leveling and thermodynamics of the Giga were ready for prime time.
It makes him a critic, not a leader.
Joel is like a disappointed coach who's kid is constantly faling at football and he knows he can't give the kid special treatment
That’s SO TRUE.
I can really feel the frustration you're feeling here. Such a bummer that it's been so hard to get this thing working!
I know I’ll get there, just wish it was sooner.
My first printer was an Elegoo and it almost caused me to give up the hobby so im not surprised you're having trouble with this thing.
I was scared just about that, i bought an Anycubic Kobra 2 Neo for 160€ two Months ago.
Putting it together was easy following the instructions, first startup no problems, did the Autolevel thing...
No problems till now, im happy with the Speed and print quality, very good printer for beginners in my Opinion. It worked right out of the box.
Me too! I returned my first Elegoo printer lol.
I have 2 Neptunes and a Jupiter (Jupiter is a resin printer) and I love them. The Neptune bed leveling and the plate leveling on the Jupiter were frustrating aspects of getting into printing but looking back it was just frustration with the learning curve. Now leveling is easy and failed prints are rare. I went with Elegoo because of the positive things people had to say about them on YT and Reddit.
@@TERMICOBRA Yeah it is definitely a learning curve thing. I brought a neptune 4 as my first printer and it was a huge pain in the ass. But that was just me being new to 3D printing and expecting it to be simple. Once I stopped treating the thing like a magic device, learned how to level properly, figured out how to configure the slicer, and actually designing prints to be 3d pritner friendly, things started working smoothly.
This video is so valuable even though the process is frustrating. There will be backers who experience these exact issues and you are showing them things to look for and how to adjust them. We all read in the comments of the ( blank ) user group on Facebook how some people have no issues and other are tortured by their printers. You got the lemon for sure. And don’t worry you will always be in the cook kids crowd!
Print failures always suck but on a printer this big, I imagine the frustration is about 4x as much and also costly in terms of filament. Reliability needs to be the #1 priority with printers this size. I can feel your pain! 😩
OMG, thank you for pointing out the key on the bed mesh level. The number of times I've seen someone go "My printer's bed is a taco/mountain range/so out of spec/not flat" etc. and they show the pic... and then I look at the key and it's like < 0.4mm difference from highest to lowest... I just sigh and go "you're looking for reasons to complain". So explaining "this looks like a mountain BUT LOOK AT THE KEY" brought a small tear to my eye and I wish people would actually pay attention to that instead of the picture. (cue waiting for people to show in the comments saying they do look at the key).
I can understand the frustration around the bed leveling. My first printer (2016) had 4 screws to adjust level and you adjusted it with a torx. You ran leveling and it would say "the front left screw needs to be turned 735 degrees clockwise". Wait, what? Done. "the rear left screw needs to be turned 64,024 degrees counter clockwise" ... excuse me while I go to the forums and ask what the heck. Seeing the latest Prusas, Bambu, and... honestly, I'm not sure if anyone else does it to the same perfection that those 2 do, but being able to just go "here's a bed plate, print" and to go on with your life. I don't know how so many are still going back to square 1. It just feels like someone missed the memo on what users want.
The sad part for me is "this is how you kill someone's love for printing" especially if it's their first printer, or perhaps the only one they can fit. Reviewers have become the beta testers, meaning the reviews can't be trusted as it's almost certain to be different when it comes out. You're not the first UA-camr who got some very hyped machine and got issues with it and continued to have issues after talking with the company and getting replacements, while others post their prints... and while I doubt you'll get villainized like they did, I do still worry it becomes the outlier that gets ignored but could be indicative of additional problems that get ignored.
I hope you get that success.
On the upside, you are helping a LOT by having these issues and getting by them while we watch. Its SUPER important research at this point
Seems to be a common issue with Elegoo products. Their latest printers and laser "cutter" were half-baked product as well.
Sharing your honest experience is very much appreciated. Great video, Joel!
Oh Joel, your video reminders me badly to my experience with my craftbot flow idex. What I mean, I was back in the days only one step away from throwing 4000 euro out of the window. And the only reason why I not doing this: it’s a heavy metal beast and I don’t want to make damage to the more expensive windows :)
I can understand you so much! And I thought every really every people out there with experience in 3D printing understand that as well.
I have so many memories
with printers over the time.
The rage, the disappointment but otherwise: the Hoppe and excitement then the printer printers.
I’m wish you to never give up!
This is too big for the window
@@psxtuneservice Joel could throw it at Microsof Windos instead, might do a dent...
I met with Elegoo, in person and I got to play with the prototype of that printer. Also, I have a printer that size. You cannot have a rigid mounted bed that size. A MIC6 plate that size will grow up to an inch in length/width. I use leveling motors and Duet cnc boards which helps a ton.
This kind of experience is what I had with my Elegoo resin printer.
So we’re using real names now 😂🤘
Man that was painful to see. Really sucks you’ve had non stop challenges with the Giga. I’m still waiting on a number if updates from elegoo in issues I called out to them
Hahha :)
HAHA too funny! I agree on the fixes we have all asked for, and hoping they get them to us soon!
Even though you guys are having challenges, you are the lucky few who get to test the printer before the public! I'm sure that feels really cool to be apart of even though issues are happening. Thank you for pointing them out for the vast majority of people who will be buying one in the future!
I'm hoping production costs don't kill them addressing early issues you guys are seeing. A front spool mount option makes worlds of sense, a longer power cord (even if it is just a few feet longer) would be nice, and it is sounding like we need some corner angle supports in increase rigidity, and reduce vibrations.
Somebody needs to beta test new printers and give feedback, so the average consumer later gets smoother experience.
But how do you feel about that? (Manufacturer sending free printers for you to beta test, bug hunt etc, spending time and nerves), is it fair?
When you use 4 toolheads on one x axis, you can't assign different compensation heights from a mesh to each toolhead. You can't even use a mesh at all since the point value would apply to all toolheads. There are many more design flaws for a machine this size and I'm really looking forward for more content on that. I appreciate your work, effort and passion so 🖐back to you!
This is why I get what Elegoo did (not that I agree with it) - one of the major concerns about the Sovol SV04, even with the Z-axis offset adjustment knob on its second extruder, is that an uneven bed will lead to only Extruder 1 having accurate Z-axis compensation and Extruder 2 will be too close or too far away without warning. Same thing with the Stacker 3D S4XL we had at my last job - getting one print head properly leveled with the insane 9-point leveling system was hard enough, we gave up after getting two of the dependent print heads leveled because #3 and #4 were impossible to keep in the same plane.
All that being said, Elegoo's independent bed quadrant leveling system is still really dumb. A flat plane is defined by three points, a subject that has come up many times over the last 5-10 years when talking about printer beds with four leveling knobs...having nine adjustment points is a recipe for failure. Having nine adjustment points times four bed quadrants is possibly a Geneva Convention violation being committed on Elegoo's customers. Not that any ideas I have are necessarily any better, but for a ridiculously large and expensive printer maybe some pancake stepper motors to live adjust the Z-offset for each print head isn't all that terrible?
@@justinchamberlin4195 A plane is defined by 3 points is absolutely correct mathematically, but across a bed this size the real world is going to come knocking. That bed is going be sagging if you don't have supports across its face, all those springs and screws allow you dial in something resembling co-planar to the print head axis. Where just having 3 adjustment points either the bed is going to need to be heavier and stiffer than the entire rest of the machine to hold itself 'flat' against its own weight or the whole frame of the machine is what you are adjusting instead, which then means your probably wanting to build a delta printer...
And being so huge with only 3 points of contact/support the bed will then take on a major warp as it heats no doubt, not to mention as it had to be made so much heavier and stiffer to be even close to flat in the first place it has way more thermal mass to heat, so consumes way more energy to get to temperature. So by having all those screws and springs it really helps - the bed expands as heated but is now constrained much nearer the expected position because it is constrained across its whole surface and the small gap between the quadrants allows for each one to expand without actually having to deform out of plane, and the bed doesn't need to be super expensive thick and heavy to hold itself flat...
Then you have the simple practically that making a single piece bad that large with heater is going to be hugely wasteful of energy whenever you are not needing all 4 quadrants, nearly impossible to ship etc.
Seems like they have some quality control and design issues with the hot end but the mechanical concept is about as good as it can be in the real world. If you are not willing to put the effort in to calibrating your giant printer and its many heads you probably didn't need it in the first place... Or you have the money to build the machines upfront and printers that never stop running so you don't pay the huge heatup costs often to make a giant cast iron bed viable...
Seriously appreciate your honesty Joel. I have a problem with established companies using KickStarter to launch a new product, it is an affront to what kickstarter was intended for. I will never pre-order another 3D printer long as I am breathing. I pre-ordered a Qidi Xmax3 and it was a nightmare with all the issues I have had along with stuff that was broken and over-tightened from the factory. I just had to rebuild the entire CoreXY system which forced me to disassemble almost the entire printer, took about 3 days to complete and had to get my engineer son in law to help with belt routing. The big issue I see with all of these companies is they are not normal end user friendly. Those of us who have mechanical and electronics skills can muddle their way through repairs, but the average person cannot, and they have zero options for taking the printer to a repair shop to have the work done. I think it would be disturbing to know how many 3D printers are sitting broken in the corner of someone's basement collecting cobwebs because they are left out in the cold by a seriously flawed customer support model that has become the norm.
Joel, when i found your channel it was at the beginning of my 3DPrinting experience. You shared the ups and downs of 3DPrinting.
Many years later you're still sharing your experiences now that 3DPrinting has advanced. To that is say... Thank You!
Your ups and downs with the new styles and advancements is still and truly a benefit to the 3DPrinting community.
Aww that’s really kind of you to say! Thank you!
When I first saw these landing in UA-cam land i saw that 4 bed configuration and 'nope'd' right out. Seeing this many issues (across the board, not just your Joel) is just very disappointing. This thing is under engineered and considering the amount of videos i've seen, getting over-hyped, when it needs to go back to the drawing board. This model is experimental at best and I'm sad to see you go thru this much frustration. Here's hoping Elegoo can do better for you and especially for anyone who paid money for this machine when it eventually reaches production.
Production versions start arriving this month. Fixing time is short!
Glad someone telling it as is and not sugar coating it. 👍
5:24 Q.C. Passed sticker. LOL
My first thought seeing all these Giga is that I don’t want to bend over to the floor to pick up a print. I like that you built a stand for it.
That table has been a lifesaver!
This is just like my Kingroon KLP1 issues. I cannot trust the machine and so it was sold dirt cheap to someone that wanted my headache
Dang Joel, this is rough. I feel you though.. I have had some failures happen too, and will detail them in my video that's coming up soon. I also printed the Fixumdude Intercepter and love it! But it was some work getting there for sure. I hope you get it up and working becuase we all can't wait to see what huge things you print next!! Remeber kids, the bigger the printer, the bigger the fails! haha
As you work for or receive payment in kind from Bambu labs, it is difficult to understand your opinion.
@@NLPexperts I'm not sure I understand what you're saying here. I don't work for bambu lab, And their brand has nothing to do with this printer. Can you help me understand what you are saying? A lot of us review a lot of different printer brands and also get paid affiliate money. If people buy said printers. Does that mean you don't trust anybody's points because we all get paid somehow from all different companies?
@TheEdgeofTech you are a Bambu 3d printer affiliate, in your own words. In the comment you are criticising their competition. In English, we call this payment in kind ingenuine promotion.
@@NLPexperts I understand what you are saying, but all of us have affiliate links. Are you criticizing Joel because he has had a bad experience with this printer, but has affiliates for other printers? I said I had a good experience too. I have printed some crazy stuff with my Giga and will do a video soon! I just did a bridge test and got 800mm bridging! That's crazy cool! So actually I like my machine, but it does have it's quirks too!
the extruder issue is not exclusive to the OrangeStorm Giga, neptune 4 users have been complaining about it since the printer was released last year, and by the look of the internals, its almost the same design save for the new hotend
I wonder if the problem could be with the tension or slack on the filament. If you print something in farthest corner from the spool, then move to underneath the spool, unless your printing is using up the slack, it's going to be building up a lot of slack in the line. Slack which could end up pushing on the filament in the extruder, rather than the extruder pulling it.
sorry to hear about the issue! I have been lucky it was super quick to put together and honestly I did not level the bead (outside the software leveling) and it works good so far nothing failed yet and im about to start a huge print that will be on all 4 beds. fingers crossed
I absolutely know the feeling you have right now Joel, I went through the same thing with my creality ender 3 s1 pro, problem after problem. Finally I said enough and got a Bambu Lab P1S. Never looked back, best of luck with the Elegoo LemonStorm Giga
Even in the duplication configuration like your animation showed what you're describing's not going to work if you adjust the nozzles and not the bed then one nozzle will clear its part of the bed but then as the other nozzle moves left to right if that nozzle is lower and the left side of the bed is higher it's going to crash into the bed
What you need is all four nozzles at exactly the same height relative to each other which means you have to adjust the level at the bed plane not at the nozzle plane which means you need to adjust 36 screws
I just assembled mine today and left the Lychee Slicer office with a (little bigger than usual) benchy printing that looked nice after 1h30 of printing. The assembly, leveling, vibration compensation, and such were no problem. I'll start big prints tomorrow. It's sad to see that you had such a bad experience with the printer.
Your frustration and experience is the foundation for helping this product become great one day. It sucks, but your frustration now is helping avoid thousands of customers' frustration in the future. Thanks for the work you do.
Having the screw adjustment is a pain but great to have. With Prusa printers we do the nylock mod to do the same thing. The problem with rigid posts is that as the bed goes through heat cycles it warps and rigid posts do not compensate properly for for the warp. Prusa does use rigid posts and those beds are not flat.
Hello Joel, we feel very sorry to see the interruption in your OrangeStorm Giga printing process. Regarding the issue of nozzle clogging, it's suggested to adjust and increase the clamping force of the extrusion clamp. When extruding rapidly, insufficient clamping force can lead to material piling up. Please refer to the specific operating steps on page 15 of the user manual. Additionally, we will promptly provide you with an update on the latest firmware version. Thank you very much for taking the time and effort to test the initial engineering prototype of OrangeStorm Giga. Your feedback is precious to us, and we look forward to your future updates.
Don't sell things that don't work as advertised
a lot of these hot ends use injection molded plastic for the filament path and grinds on the filament while it feeds till finally locks up , if this is the case , tear apart , drill out filament path to just accept a short piece of ptfe and run up to extruder gears , really smooths this out and often far better filament support for like tpu etc
I wonder to what extent it’s bad luck - mine has been relatively trouble free so far. But, given about 10 content creators have gotten an Orange storm Giga, a 1 in 10 failure rate is concerning.
I have a Neptune Max 4, and leveling that crap took MONTHS! it worked great for about 1 month then went to hell and after many upgrades it's working "ok", ended up buying a bambu lab p1s for smaller prints and only use the Max for anything that won't fit on it.
With the Giga, technically I have FOUR Neptune 4 Max printers ;)
@@3DPrintingNerd indeed, I feel your pain! Good luck my max doesn't seem to work with the bed mesh, and you'll likely only get the best result with their dated cura software 😵
@@nooblaI have a Neptune 3 Max and use Prusa Slicer, And sometimes the Elegoo Cura software. The machine operates flawlessly, After I discovered a software issue.
When I first got my machine. It worked flawlessly. So, I tried my hand at customizing some settings, And started getting bad prints.
So I changed all of my settings back to default. But even after reverting to the default settings.
The machine still wouldn't print as good as it did when I first got it.
After a couple months. I needed to reformat my pc, And reinstall everything. Because I like to keep my pc running in peak condition.
It was then that I realized it was never the machine that was causing the printing issues. It was something going on with the slicer software.
Because even though I changed the slicer settings back to default, The prints still looked like garbage.
But after the pc reformat, And reinstalling drivers and software. The machine was printing as good as new again.
Haven't have a single issue with the machine since then.
It sounds a lot like its retracting too far I started having those issues with my ender 3 pro after upgrading to a all metal hot end. Got through the first print fine but it used minimal retraction everything else would fail once it had to really retract. clogged in the exact same way formed a plug you couldn't push in hard to pull out and works great the second you cut off the plug or change filament (until the next time it needs to retract hard again).
according to my understanding the probe offset was totally wrong at the beginning. If the mean value of the mesh is appr. -5mm fade out cannot work. On my printers I try to keep mesh mean at 0. This is the way it is intended (as I understand it).
I run klipper on my original ender 3 and I have had bed leveling issues for awhile. I finally changed my start gcode to load mesh everytime. It helped.
For my ender 3 the biggest thing that fixed my bed leveling issues was getting a glass bed. Now I rarely have to adjust it.
Yes, fade start of -22 would do that. It tells the printer to effectively to ignore most of the bed leveling already on the first layer, causing it to crash into the bed. Printer firmware should probably ignore negative values and set the minimum to 1.
The 36 bed leveling screws are good: it is best to get the bed close to mechanically level; there is simply no way a printer can compensate for a warped bed in software. Mesh bed leveling warps your print to fit a warped bed... not what you want.
I love that after watching this, I looked at my 4 Plus and thought "aw good job, little guy". I used to feel it was too large for my office.
Yes, definitely needs a better filament sensor. May try installing a BTT Smart Filament Sensor v2 on the system, it has the clog detection for if the filament stops moving.
I had a very similar jam issue with a printer before, the solution for me was lowering retraction to an absurdly low number or completely off, it gets the printer work but it does lower print quality. The issue for me was that when the printer retracted, the filament was still soft or molten and would expand, but then it would be bigger than the diameter of the heat break and so couldn't push itself back into the hotend. I have no idea if it's the same issue but I hope this helps!
well for direct drive i use 0.5mm and its good enough.
Joel is like joy personified. So to see him actually get mad you KNOW it's bad!
that voltage bit you said at 10:03 should be a pinned comment on every review for this printer
Working at a shop that sells Elegoo printers, it's nice to see the process you're having to go through, which makes me feel a bit more prepared if we ever actually get these printers in for sale. Not that I think we'd be able to fit them anywhere xD
I still think this is a REALLY cool printer for the money if you could get it at the $1250 price. Over that, I mean it becomes a bigger question, pun intended. It could use some more development and improvement. Hope yours is in fully working order soon! Maybe be the first to mod it and just through an Orbiter and more standard extruder on it, hahaha. With a big ol' nozzle like it should have!
Finally, a creator who has the same problems as us, ordinary charging users with elegoo, creality anycubic etc.
You are actually the second person on youtube I have seen, where the nozzle hits the plates and damage them.
Yeah this has been a constant issue with the Neptune 4 line of printers. Elegoo keeps claiming that they are working on new firmware for the last 4ish months without any updates. I gave up and bought a bambu lab. Its to much heart break and time for me to continue working on the printer
You should definitely add for the "mesh" section the setting "zero_reference_position: 400,400" and make sure do your z_offset calibration at 400,400. And you should load the plane measured before you do z_offset calibration. That will ensure your probed plane is meaured to be around plus/minus zero and not from minus something to minus something and it will ensure you don't drive into the bed. What you encountered is a config error because Elegoo didn't realized some config changes needed for newer version of Klipper.
We call that a typical elegoo experience 😂 even if it prints well out of the box, just wait because hell is going to break loose very soon
This is also my experience with an Elegoo Neptune 4... leveling the bed takes forever, and it'll straight up plunge the head into the print bed if you have the wrong build plate on... they also have no info on their website about which is the right build plate to buy if you need a new one. It came with all the leveling screws maxed out at the lowest setting... I've had the head crash a couple of times for seemingly no reason, and at least once because I tried to use a different print bed.
Getting prints to stick is also a nightmare.
You don't want rigid posts for the bed mounting, you need something you can compress. Silicone vacuum tubing would be my suggestion. The Sovol SV06 Plus ships with rigid standoffs, making it impossible to adjust the bed.
first thing i would have done. run down to the glass shop and have a custom mirror cut that is the full build size of the bed and use that instead. you would probably have a better easier time leveling a single piece of thick mirror glass than the 4 individual plates. you will lose a tiny bit of Z but if you make the mirror thick it will be VERY flat.
I mean this in the best way possible, but I'm glad you're struggling. Because it's you, Elegoo must take you seriously, which means these quirks need to get resolved, and the rest of us gain the opportunity to buy an affordable giant printer with a better chance of working for us. We all really appreciate your patience!
The Elegoo 3 Max is the biggest paper weight I own. It also dug into the print bed and wrecked itself.
No Joel, you're awesome! Keep at it so we can see what cool things you decide to print with it!
Hopefully your troubleshooting will benefit others that get this monster printer.
Dang. Hope to see this machine printing gloriously big things soon. It has so much potential
I really hope so too.
Hey! This 3D printing concept is getting wild! Instead of the usual filament, what if we built objects layer-by-layer from the inside out? Imagine a spinning container where we spray a special resin or even tiny wires, one layer at a time, with a UV light to cure it all in place. We could even have a robotic arm pick and place small components inside as we build! This way, we could create objects with different materials on the inside and outside, or even sneaky compartments hidden within. It's like building a treasure chest layer by layer! This might be a simpler way to get started with this "inside-out 3D printing" idea. What do you think? Could this be a cool new way to make things?
Hey Joel, thank you for trouble shooting for us - and please keep up the good mood, because at the end, you will have the printer that has made the greatest sacrifices for the 3D print community. 🙂
Cool video Joel. Thanks for letting everyone know about this.
gutted to see you having problems, love my Elegoo machine and had high hopes for this one, let’s hope they take onboard your feedback 👌
Reliability in producing such volume is a priority IMO
I hope these details get knocked out before mine arrives in August, but I would rather wait additional time if they guarantee I won't have large print anxiety.
I backed the kickstarter and in the meantime I bought a Neptune 4 max. I have been pretty disappointed with the design of the 4 max from the wires to the accelerometer that ripped out to the print head filling itself up with filament, both of which are known issues, to the process for updating the firmware which includes opening up the console that holds the screen. Even just things that should be very easy like changing the nozzle require multiple steps and part removals and multiple screws and so on. It just feels like a big step back to the days of the very tinkery printers. I will say their support has been very good at sending replacement parts at no charge so that is a plus but these are just all poor design choices and I am seriously considering cancelling my giga order because I see a lot of similar things where it just doesn't seem well thought out. I also got the 4 print heads for mine which now based on what you said about changing the level of the beds for the multiple heads is another thing I know I do not want to have to deal with. The 4 max was my first and only Elegoo product so its the only thing I have to judge the company on and I am really not impressed, again though I do want to say at least their support has been very helpful and quick.
Sorry about all of your problems. I'm having a similar problem with one of my Rat Rigs, it is a bummer when you get an hour or more into a print and it continues but no filament is coming out
sounds to me a 3dprinter company is yet again using paying costumers for beta testing.... You'd think we are past that at this point in time...
To be fair joel is the most patient and understanding person I've ever seen, he doesn't get mad and yell or hit it with his car he works for a solution in situations others would walk away mad
@@TheNetworkingGuy tell that to the Ender 7
Except they aren't, he literally said it at the end it's a review unit and it's supposed to be done to get feedback so the Kickstarter backers don't have to deal with this.
TBF they aren't selling them yet, and this is roughly what I'd expect from a Kickstarter printer.
What do they expect, they support an established company in a product that doesn't gain anything from crowdfunding. It's the own fault of anybody who ordered it.
Gamers are starting to realize that one shouldn't pre-order, maybe one day 3d printing people will learn it as well.
I hope I will buy a Giga one day, but that's only if it's actually a decent quality product. Same reason I only just now ordered a Prusa XL - I know it's real world strengths and weaknesses
To be fair 3D printing is still a new thing. I don't expect it to be as easy as your every day office printers.
I feel your pain Joel. It took me back to bed levelling all of my sprung mounted beds from over the years in one go 😢 like a recurring bad dream. Thanks for your efforts with this and helps to make us mere mortals know that we are not alone when we get printer strife. 😂
hahaha. we all stand together, arms linked, and looking skyward towards a future of no bed springs. :)
@3DPrintingNerd Ha ha, please PLEASE printer manufacturers NO MORE SPRINGS. We don't like them, printers don't like them and the springs clearly hate us!!! So do us all a favour, NO MORE SPRINGS.
You're a lot more patient than I'd be. Hopefully they sort it
Sorry for the frustration you are experiencing, that is exactly why I don't have an elegoo orange storm. I saw so many people having issues with the smaller elegoo fdm printers that I canceled my pledge for the storm. Figured I would wait until they figured out how to make a reliable printer before I got into their fdm eco system. I already played all these games with my first printer, a creality ender 3. My Bambu just works! My Uniformation GK2 just works. Why can't Elegoo figure this out?
So many new light weight and good extruders out there right now. Might be time to upgrade to one of them if Elegoo can not fix it. A big printer is cool to have but not when the hot end jams, I know I still use my 500mm x 500mm x 5000mm CR10S5 and when the hot end jams after 3 days of printing I am not a happy guy either.
It's a bummer that you are having such a hard time with this printer everyone else seems to be having a blast with, but at least you are discovering some really important things they can improve on.
Most everyone I know with this machine has had the nozzle carve into the build plate.
An Elegoo printer that’s released before it’s ready. What a surprise. Sounds like my experience with the Neptune 4 max I ended up returning.
Tbf this is still a preproduction unit
@@BelviGER My Neptune 4 max wasn’t. Hopefully they get the bugs sorted out but they don’t have a good track record.
I actually like the idea of spings more as long as they are good solid springs. If the bed was ridgid you couldnt change it even if it was uneven which with such a large print bed will be the case. Now, that the z offset doesnt compensate after reading the bed point heights is the real issue imo
Lol the Red Giant Universe license warning is so relatable. Thank you for the honest thoughts! We don't always get those from "reviewers"
I appreciate alpha testers such as yourself, and the beta testers to come much later. With luck and hard work, this product may be ready for consumers in a year or two.
i feel the pain regarding elegoo printers. been fighting to get a great print with mine. should have sent it back when i got it with the defects it had instead of trying to fix it. think you got a real consumer model and not the ones custom built for the advertisers, er i mean youtubers
Wow, that leveling is a nightmare. Do they have nylock nuts at least so it doesn't change on next print? They also said copy paste from the Bambu hotend, and copy paste from Voron Klipper, but somehow, worse? I couldn't imagine 4 heads on this.
Jamming seems to be a common problem on the large Elegoo printers. My 3 Max does the same thing with jamming. I am also using the overheat to pull it back out. It is very frustrating
Typical Elegoo
Promise big, deliver an unfinished beta product, blame the customer, play stupid, release half baked firmware that makes things worse, give up, announce the next big thing, rinse and repeat
I double dog dare you to have Bob Marley singing "Jammin" in the background next time. Better yet, compile a clip of nothing but jamming and clearing instances with that song playing, then follow with a revelation video of that problem solved and include intro song of Don't Worry Be Happy". GOOD LUCK!
Been seeing a lot of issues like this with this printer
My Creality CRM4 does the same thing randomly. It's SuPER annoying and makes me just use my trusty CR10s5 even though the CRM4 "should" be a better printer.
Yeah I think I'll stick with locating dowels on multiple prints for now I want to believe it would be cool to do a big print with a 1mm nozzle
I love springs! That makes it so that you can get it actually flat instead of having to work around it. Also 8:48 that makes total sense IDK what's so confusing. Were you expecting them to put in 4 Y axes??
I've crashed my voron2 so bad I had bent my revo, scratched heck out of my bed. 300 dollars later I'm up and running, but I'm extremely cautious using it. 10 years of building printers, and that one give me nightmares every time I do the QGL
Once it's assembled, how will you transport it if you move?
oof. Thats quite a lot of trouble for one machine to go trough, I would not trust it either for a while. Had somewhat similar issues with a smaller machine, and back to the store it went.
Hey Joel, would you happen to have a nozzle replacement tutorial for the Giga? I can't find anything online but I think I have a plug somewhere similar to what you experienced. Trying to save a print that's a day in after a filament runout, so Im hoping I don't have to take apart the entire Printhead 😭
I empathize with your pain and frustration, Joel. At least Adobe was paying you to be a beta tester.
Omg I actually chuckled out loud.
Thats a shame. I wonder if maybe that little motor might be producing enough heat to soften the PLA and cause it to jam before it should even be warm. Or potentially the hotend cooling is ineffective. Its a very odd choice to have gone for an all metal hotend with such a huge open air machine. I cant help but feel this would be better off with a PTFE lined heatbreak.
Ahh i thought this was going so well in the middle of the video, you can see your desperation in getting this working as you want it to work but it just isn't. Definitely agree for this size printer and encoder would be a good idea. Cant wait to see your next video with it printing. Fingers crossed
Interesting how different the experience is to Dr.D-Flo
There are a fair number of people with this machine, and everyone has had a different experience. That's not a good thing :(
Dr.D-Flo's issue with the limit sensor getting ripped off by the exposed filament wasn't great either... sounds like a product that's still in Beta phase.
Any update on the upgrade kit you spoke about?
Can we get a more detailed video on what's involved and the progress on how the machine is performing now.
Thanks Joel
Doing some more testing right now. Luke and Luke’s Laboratory is busy prepping for RAPID as well, so it’ll be a bit. BUT it is coming!
@@3DPrintingNerd awesome 👌
Thats the risk of big prints , i call that a clog ,its happends , sometimes its better clean all that hotend, check if there ptfd tube , in the e3d volcano ,if the tube get loose , gone produce that
I bet it's the wrong gear ratio on the extruder. It must need something non-standard. I had all of these problems on a much smaller scale. I have a significantly modified old Anycubic Mega Zero 1.0. At the same time, I changed the extruder for an all metal one with a different gear ratio and changed the hotend out for a Creality Spider v1. I even designed a new shroud and bltouch mount in Fusion 360. I then proceeded to start recalibrating the Klipper firmware from scratch. In the end, through tedious process of elimination I determined that the extruder screwed everything up despite countless hours of calibration attempts trying to dial in rotation distance, z-offset, temperatures, etc. I switched back to the original double gear plastic BMG clone it came with, started the entire calibration process from scratch, and it's all working lovely again with 2-3x print speeds possible thanks to Klipper and the Creality Spider hotend.
I would hope that elegoo pays you full msrp back for that printer, you've earned every penny. Keep up the great work !
Hi, I have recently purchesed and been using the Neptune 4 and have had the exact same clog issue, the way I got around failed prints was to edit the gcode manually. As you mentioned the printer homes before printing but those lines of code can be identified and removed in the code. Might come in handy next time :)
Thank you, Joel, Your info has made it clear that I will never buy an Elegoo OrangeStorm Giga or any other product from this company. Also If somehow won one in a raffle I would make sure to sell it or give it to my most hated enemy.
I have a neptune 3 max that has been flawless.
Does the hotend have a ptfe tube to the extruder? I have a kobra 2 max and I have big problems with cooling and that blue ptfe tube melting and clogging the nozzle!
I didn’t see one when I took it apart.
@3DPrintingNerd that super sucks you're having problems. I'm sure you will figure it out! The printer is super cool though. I might have made the worlds largest 3d printed mardi gras mask on some kobra 2 Max's and let's just say 840 hours later and it was complete! It was a journey to say the least! Just take a deep breath and keep releasing these banger videos! Im smaller but reach out if you ever want to do collab on something...CRAZY! ❤️