Apparently i never responded to this... But as you can tell from other comments its usually because you're too far away from the router and you have a weak wifi signal
I bought a couple of these to keep an eye on my parents home while they are away. They would also like to view the home as well. I have the camera already set up on my phone. I now have downloaded the app on their phone so I can share it. In order to program the camera to their phone do I need to reset the camera in the back pressing the little button until its flashing red/blue ? Will this kick me off and cause me to have to redo it on my app again or will it still stay programed to my phone? I'm not sure how to go through the process of sharing. You did a wonderful job with the set up, maybe you can make a new one with sharing cameras. Thank you !!
Did you figure it out? I just got mine and as soon we installed it , I disconnected it and know it's saying Not Connected? What am I doing wrong? Someone please help 😫
@@josephtorres4875 What a bummer!! Your absolutely right , this review was total bogus 😒 Camara has to be connected 100% of the time & If the power goes out they're useless.
Why in the world would there be a need for the app to know your location? That's an absolutely ridiculous demand, especially considering that those very people who own the app, can already see inside your home. So, think about that for a moment 🤔...the company behind the app can view the inside of your home, so they know your habits and Comings and goings, and now, because they won't let you use the app unless you tell them where your home is located, they are making you very vulnerable and putting you at great security risk. Of course, all they'd see on my cameras would be how often I clean my guns.
How do you eject the SD card? I can't find any online reference on how to remove the SD card. I thought it might be spring loaded but that doesn't seem to work on my Q5.
Hi, I run the installation at home and it works perfectly. At my shop I can't get it to connect to wifi 2.4. He always replies that he can't connect. Can you help me understand what to do ?!
hello, i inserted a sd card and doesnt wanna work, i formatted it, and when i seclect the back button it shows me the to pay suscription , can you hep me
Hi Coolfox..great video ! Im up and running, however I want to travel 100miles away, so how will I be able to scan my code into the camera with different wifi please?
@@YanPagan I don't think you can do that. The camera needs to be set up to wifi in the house where it's at, asking with your phone on the wifi for the moment.
you can use the app no problem but if you don't istall an sd card you won't be able to see the movie of the dectected moments. Unless you sign up for cloud service but that's not free. The sd card slot is on the front black part below the camera eye , you have manually to roll up the black part and you will see the little slot for the sd card
hi, how are you finding it now youve had it a while? is it clear at night time? and can you turn the lights off it so you can have it looking out the window at night? thanks
@@CoolFoxification can I view the live stream if I'm away from home and only have data on my phone...I do have WiFi at home to set up camera...but now WiFi access away from home can I use my phone data to see what's going on at home
the key issue with this camera is that its not reliable when it comes to recording. once it detects motion it'll stop recording randomly losing valuable moments. not a bad price point but for home security your better off buying something else. I sent customer service an email and sent me another camera but had the same issue with the new camera. ive had the camera for about a month tweaking with the settings and was disappointed.
I tried several times, checked router, unplugged it and all and still NADA. Can't reach customer service by phone so I sent an email. I was given instructions on how to connect using the Hotspot. This option was a pain! However, the camera connected once completely, I turned off the Hotspot.....unfortunately, shortly after, the camera lost connection! What an unfortunate inconvenience and pain!! SMH But, I'm not giving up on it just yet. How is it possible that the camera connected using the Hotspot and disconnected when I turned it off? I shouldn't have to have the Hotspot on.
The fact that the app wants your location in order to set up is a dealbreaker for me. Nobody needs to know where I am. I will look for another product. Good unboxing presentation, thanks!
This is in fact very common with these smart devices, even smartwatches and such sometimes request this. I believe it has to do something with Bluetooth, although I myself do not see the correlation. (Info was brought by an app which requested location, so take it with a grain of salt)
you can see the video through the cell phone , the calendar will show you the days when some movements are recorded and the times highlighted you can view them and save them to your phome as MP4
Ciao, potresti aiutarmi a configurare la video camera utilizzando un vecchio smartphone come sostituto della linea adsl fissa? Con l''hot spot del telefono? Grazie
Has anyone had any issues with the camera after connecting to the WiFi? For me, it keeps "Establishing a secure channel" and never starts to stream. Funny enough I can set it and restart it from the app (so it is connected). I've already set up the camera 3-to 4 times + 1 factory reset. Any other ideas? thanks
Installed it myself without any issues. The wifi signal is great even ua-cam.com/users/postUgkxE_D_sddGAdiVUKp7PkkmyxO7bRtgqmk5 when the router is located far away. I really enjoy the night vision feature that allows me to see clearly any activity near our house (mostly cars and wild animals). The motion detection is helpful to me as well to monitor what happens on our front.
Very good presentation. I just bought the camera, but I'm worried: I need to place it where I haven't Internet, so I Thought to put near an old smartphone and use it, by hot spot on, to connect the camera. I don't know how to do it . Could you help me. Thanks
stupid product 👎🏿 just wasted my hard earned money... they don’t tell you till you buy and find out yourself that this only works on a lower internet connection. Almost every home here in the USA has a higher internet connection. I don’t get it. Why do you develop a product that behaves like something from the ice age? I want my money back 💪🏿I have spectrum with 5g but this only works with lower g’s, why didn’t you say that before I bought it. I’m so pissed.
vous devriez pouvoir activer les légendes, et il y a une fonction de traduction automatique (au moins sur le bureau) où vous pouvez le traduire automatiquement en français :)
I just got the camera. I put 128 gb sd card on it, then plugged the power. I don't want to use cloud. SD card recording only... First red light came up, then it started red/blue blinking. So, it must be ready for recording. I waved my hand over 10 seconds, unplugged, took out the SD card. However, it was empty. It didn't record anything. Any ideas?
Got given this as a gift when I found out I was pregnant. After reading others reviews/comments, it seems that everyone has some sort of issue with it. I can’t even get mine set up and running as it’s not sending me a confirmation email to sign up with (tried 2 different emails) and it won’t allow me to use my mobile number either! I’ve tried emailing the company to make me an account manually and had no reply. I would recommend others to look for a different camera.
@@SBha30 I'm recording continuously to SD Card so no monthly subscription needed. The only downside to the card is that an intruder could take the camera with them.
I just bought this. I'm having trouble connecting to the Wi-Fi. Any suggestions?
I also have problems connectivity to WiFi
me 3
@@luz8010 me same problem
Apparently i never responded to this... But as you can tell from other comments its usually because you're too far away from the router and you have a weak wifi signal
I exchanged this camera for a Wyze Cam. BEST DECISION EVER.
Can I add this to my tv
I bought a couple of these to keep an eye on my parents home while they are away. They would also like to view the home as well. I have the camera already set up on my phone. I now have downloaded the app on their phone so I can share it. In order to program the camera to their phone do I need to reset the camera in the back pressing the little button until its flashing red/blue ? Will this kick me off and cause me to have to redo it on my app again or will it still stay programed to my phone? I'm not sure how to go through the process of sharing. You did a wonderful job with the set up, maybe you can make a new one with sharing cameras. Thank you !!
Nice review, you just missed the night vision review.
It says wireless but it doesn't turn on it I unplug it. Do I need to keep it connected?
Did you figure it out? I just got mine and as soon we installed it , I disconnected it and know it's saying Not Connected? What am I doing wrong? Someone please help 😫
@@vanessalamas1397 it’s false advertisement. You need to have it plugged in all the time
@@josephtorres4875 What a bummer!! Your absolutely right , this review was total bogus 😒 Camara has to be connected 100% of the time & If the power goes out they're useless.
Why in the world would there be a need for the app to know your location? That's an absolutely ridiculous demand, especially considering that those very people who own the app, can already see inside your home. So, think about that for a moment 🤔...the company behind the app can view the inside of your home, so they know your habits and Comings and goings, and now, because they won't let you use the app unless you tell them where your home is located, they are making you very vulnerable and putting you at great security risk. Of course, all they'd see on my cameras would be how often I clean my guns.
How do you eject the SD card? I can't find any online reference on how to remove the SD card. I thought it might be spring loaded but that doesn't seem to work on my Q5.
Mine won't turn left or right, any advice? I already reset it multiple times
It might be defective. I would suggest trying to get a refund
@@CoolFoxificationI JUST BOUGHT A Q6-W AND IT DOES THE SAME THING I WILL BE RETURNING TO AMAZON YOU ARE NOT THE ONLY ONE, SEE MY ONE STAR ON AMAZON
jUST BOUGHT A Q6-W AND IT DOES THE SAME THING I WILL BE RETURNING TO AMAZON YOU ARE NOT THE ONLY ONE, SEE MY ONE STAR REVIEW ON AMAZON
I frighten love mine!!
Friggen*
Your explanation is awesome! Thank you
Great Review! Thanks!
How do you get sound on the motions
Hi, I run the installation at home and it works perfectly. At my shop I can't get it to connect to wifi 2.4. He always replies that he can't connect. Can you help me understand what to do ?!
I think its a bit too far away from the router which might cause problems. Try getting it close to the router
Mine doesn’t let me move it on the app? How do I do this
Can I also view remotely on my laptop PC? Thanks for the video.
I need to set it up. I got stocked in the red and blue flashing , the next button doesn’t work. Why you make so complicated devices ?
hello, i inserted a sd card and doesnt wanna work, i formatted it, and when i seclect the back button it shows me the to pay suscription , can you hep me
Thanks
how do you get yours to pick up motion
I show the functions in the video
Well done video thanks for the detailed information
Does it work with smartphone with my 4g without wifi if I'm not at home?
No
you did not show where to insert the sd card?
Can it work off wifi ?
No
Can you turn on manual night vision
For the life of me, I cannot get it to show color. Any suggestions? I tried resetting everything without success.
How to full time recording
Can I view the video live
Hi Coolfox..great video ! Im up and running, however I want to travel 100miles away, so how will I be able to scan my code into the camera with different wifi please?
What do you mean by scan your code?
For example, I want to buy one for my mom and send it to her from Amazon, I never had the phisical camera... How do I set it up on my cell phone?
@@YanPagan I don't think you can do that. The camera needs to be set up to wifi in the house where it's at, asking with your phone on the wifi for the moment.
Do you have to put a sd card in if you only wanna use the app?
you can use the app no problem but if you don't istall an sd card you won't be able to see the movie of the dectected moments.
Unless you sign up for cloud service but that's not free.
The sd card slot is on the front black part below the camera eye , you have manually to roll up the black part and you will see the little slot for the sd card
@@simonjiy thanks bro but had to return it cause I didn't know that it didn't support 5G wifi
Hi mate good video , I've got one problem , when the motion sensor goes off it only records for like 5 seconds is there a way to increase this ?
Thanks! It should keep recording until the motion stops
@@CoolFoxification yea it don't seem to be doing it , I moved for 1 minute in front of the camera and it cut off after 6 seconds
@@TheChrislip maybe it's a defective unit. Try getting a replacement or refund
Does the camera still work after unplugging? It has an android cable
hi, how are you finding it now youve had it a while? is it clear at night time? and can you turn the lights off it so you can have it looking out the window at night? thanks
I sadly didnt keep using it but its good. As for night time, you should be able to turn off the lights. (Not using it as I have no use for one)
The Led will not light up in dark, so you can put it to windows.
@@CoolFoxification can I view the live stream if I'm away from home and only have data on my phone...I do have WiFi at home to set up camera...but now WiFi access away from home can I use my phone data to see what's going on at home
@@TrueWomanOfSubstance yes of course
Hi the box on my q5 describes it as a pan/tilt/ZOOM but I can not find the zoom function on the app any advice?
I don't think there's any zoom in this device
@@CoolFoxification there is I found it basically pinch the screen on your device and it zooms 4x just not the best image from it
Thanks for vid , but would liked to see what night vision is like
Can you get notifications of motion movements when you at work( not using same wifi as camera)
Yes you can
Isn’t it supposed to follow movement? Mine is static unless I move it? Any advice please?
I don't think it should move on its own. It only moves when you move it
the key issue with this camera is that its not reliable when it comes to recording. once it detects motion it'll stop recording randomly losing valuable moments. not a bad price point but for home security your better off buying something else. I sent customer service an email and sent me another camera but had the same issue with the new camera. ive had the camera for about a month tweaking with the settings and was disappointed.
How to replay?
I know I’m late to this video but mine keeps going offline
I have a strong wifi connection and have the camera basically ontop of the router. Still wont connect. I've reset it multiple times. Help....
Did you follow the video?
I am having trouble connecting my second camera help please
Whats the problem?
I bought a second camera and it won’t connect
I can't connect I need help
I tried several times, checked router, unplugged it and all and still NADA. Can't reach customer service by phone so I sent an email. I was given instructions on how to connect using the Hotspot. This option was a pain! However, the camera connected once completely, I turned off the Hotspot.....unfortunately, shortly after, the camera lost connection! What an unfortunate inconvenience and pain!! SMH But, I'm not giving up on it just yet. How is it possible that the camera connected using the Hotspot and disconnected when I turned it off? I shouldn't have to have the Hotspot on.
The fact that the app wants your location in order to set up is a dealbreaker for me. Nobody needs to know where I am. I will look for another product. Good unboxing presentation, thanks!
This is in fact very common with these smart devices, even smartwatches and such sometimes request this. I believe it has to do something with Bluetooth, although I myself do not see the correlation. (Info was brought by an app which requested location, so take it with a grain of salt)
How long does it take to charge
There is no charging. It has to be wired.
Wansview cloud, is it free to signup and see the video thru your cellphone?
Yes it is
no it is not free. I have put a sd card and I can manage that easily.
you can see the video through the cell phone , the calendar will show you the days when some movements are recorded and the times highlighted you can view them and save them to your phome as MP4
How long it last do I need to charge everything?
Hi Robert, you need to plug the power adapter all the time.
Wansview It’s title wireless😕I’m so disappointed I thought it was wireless
Can these be hacked? I keep hearing weird clicking noise when I walk by the cameras.
I doubt it. What do you mean by clicking noises?
@@CoolFoxification When I walk by, ill hear a click noise from the camera. I think it may be the camera adjusting its lens when something is moving.
It might be, but im pretty sure its not hacked
I have always done the installation easily but in the shop I have big problems
audio?
Me 2 is asking me register to iCloud I thought this one had room for a tf card slot
Why doesn't my conformation number show up in my email inbox?
Maybe its in spam or in a folder
@@CoolFoxification ok its was in a spam thank you!
I didnot get throught after connecting to Wi-Fi
Ciao, potresti aiutarmi a configurare la video camera utilizzando un vecchio smartphone come sostituto della linea adsl fissa? Con l''hot spot del telefono? Grazie
Has anyone had any issues with the camera after connecting to the WiFi? For me, it keeps "Establishing a secure channel" and never starts to stream. Funny enough I can set it and restart it from the app (so it is connected). I've already set up the camera 3-to 4 times + 1 factory reset. Any other ideas? thanks
Hola soy de Cuba como puedo conectar la Q5 con el móvil ya tenemos la app pero no sé vincula
Hi Ricardo, please follow quick installation steps.
Mine works great !!!!!!!!!
Is it for inside only?
Use it inside as there is no weather sealing
Anyone have any luck getting it to detect in Blue Iris?
How loud is the speaker???
It gets quite loud to be honest
@@CoolFoxification This probably wouldn't be the best for outside huh? Do you know if its waterproof I couldn't find out if it was or not
@@jraddd3477 it's not the best for outdoors no, and i don't believe it's waterproof
@@jraddd3477 Hi sir, we also supply outdoor camera W4(uk/france/italy), W5(uk/france/germany) for your reference.
Farhan Ahmed was here
Güzel bir kamera
Installed it myself without any issues. The wifi signal is great even ua-cam.com/users/postUgkxE_D_sddGAdiVUKp7PkkmyxO7bRtgqmk5 when the router is located far away. I really enjoy the night vision feature that allows me to see clearly any activity near our house (mostly cars and wild animals). The motion detection is helpful to me as well to monitor what happens on our front.
Do not buy this camera
Does not work
I can not play back
Hi...tried getting up my camera but says it does not support 5ghz..is there a way around this ?
Did you get a solution? I have the same problem.
Very good presentation. I just bought the camera, but I'm worried: I
need to place it where I haven't Internet, so I Thought to put near an
old smartphone and use it, by hot spot on, to connect the camera. I
don't know how to do it . Could you help me. Thanks
stupid product 👎🏿 just wasted my hard earned money... they don’t tell you till you buy and find out yourself that this only works on a lower internet connection. Almost every home here in the USA has a higher internet connection. I don’t get it. Why do you develop a product that behaves like something from the ice age? I want my money back 💪🏿I have spectrum with 5g but this only works with lower g’s, why didn’t you say that before I bought it. I’m so pissed.
mine works with spectrum wifi
Traduction en français svp merci
vous devriez pouvoir activer les légendes, et il y a une fonction de traduction automatique (au moins sur le bureau) où vous pouvez le traduire automatiquement en français :)
My camera have a annoying buzz on it. Do you know how to fix it?
Try resetting it
only works on 2.5Hz wifi (does not work with 5Hz wifi)
I just got the camera. I put 128 gb sd card on it, then plugged the power. I don't want to use cloud. SD card recording only...
First red light came up, then it started red/blue blinking. So, it must be ready for recording. I waved my hand over 10 seconds, unplugged, took out the SD card.
However, it was empty. It didn't record anything. Any ideas?
It should show on the display that it is recording. There should be a red blinking light on the display.
Has your camara work now? I do not want to go cloud also.
Wansview
Got given this as a gift when I found out I was pregnant. After reading others reviews/comments, it seems that everyone has some sort of issue with it. I can’t even get mine set up and running as it’s not sending me a confirmation email to sign up with (tried 2 different emails) and it won’t allow me to use my mobile number either! I’ve tried emailing the company to make me an account manually and had no reply. I would recommend others to look for a different camera.
This is a terrible camera. It doesn’t constantly record like most cameras.
Did you find out how to do it?
@@ZigSputnik No I haven't.
@@SBha30 I sent mine back and got the Reolink E1 Pro, which works with 5GHZ wi-fi and records continuously.
@@ZigSputnik Cool. Do you have to pay a monthly subscription fee or can you record continuously on a SD card?
@@SBha30 I'm recording continuously to SD Card so no monthly subscription needed. The only downside to the card is that an intruder could take the camera with them.
Junk....