This guy is trying to hoodwink us. All passengers that were cheated should hire a big law firm and start class action against Air Asia for breach of contract. Then it won't be called a refund. It will be a court claim. Ask him if he is still taking salary. His salary can pay. Our money cannot pay.
Before you start flying to any destination or new ones, do the right thing & refund passengers, regardless of the law. It’s odd that passengers are considered creditors. If passengers do not trust you, then forget about them flying with you again.
During the covid 19, ANA Japan returned 100% cash for all cancelled flight. They who cancelled the flight, they politely return the money. Not the passenger who request to cancel. Use your brain, where is the logic?? Running the bussiness with people's money, and we got nothing from the profits you earned?? What is this man? Give us some profits lah, at least 5% per year. Stop talking about the law, go live in the jungle.
What kind of law refrain returning money? Why you didn't appeal to change the law? If it's otherwise, you would do that. Is it because you transferred all your liabilities to Thai air asia X knowing the refund beforehand and it filed for bankruptcy??
All corruption money lost poor people suffering airasia scam people money criminal corruption government officials full support for corruption malaysia rules of law corruption
As per others, the downer to all this is that having been with your company since you opened in Australia in 2009, I am now flying with other airlines because the voucher you sent is useless. The original refund was in my credit account in my membership for two years and due to no flights could not be used. As soon as you started flying you cancel the credit account and issue the voucher. I and my friends have all had the same problem of trying for weeks to book only to be told the voucher is not valid or cancelled. None of your staff have helped for many weeks and just say it will be looked into. They even had the rudeness to try to have us believe that there is a limit of seats available when the seating clearly showed fully available on all attempts and on many different dates and routes. Why is the solution such as cancelling and reissuing so we get usable vouchers so difficult as it is clear these do not work. Or better still have a staff member call me and make the booking direct to give some customer service that would entice me to stay and support your airline. As usual I am sure this will get referred to AVA or not answered at all. Thanks
But we don't want to travel with AirAsia anymore. So, what use that points to us? Like people always said, barang Mahal tak semesti semua berkualiti. Tapi kalau barang murah confirm2 tak berkualiti. Macam AirAsia la, murah & tidak berkualiti. No more fly with AirAsia.
Banyak lah kau AirAsia! Refund tetap Refund Yang terang2 salah kat sini. Sebab korang/anda! Sesuka hati cancel tiket orang! Siapa tak marah weh! Refund dalam bentuk cash! Bukan, Vaucher!
Awarded Top Low Fare Airline of the Year, or whatever.. what a 'stand -up-comedy' joke of the year.. next time they announce this so-called award on board again.. I'll laugh!!! bhahahahahahha!!!!!
Take cash from people can but give back in cash cannot. What a bunch of baloney. Don't fly Air Asia anymore.
Scamming at its best!
Easy Jey Uk how me kasi duit
Cannot refund peoples' money and some more request for bailout when in trouble. Shameless capitalists.
But airasia can cancel or postpone any flights suka hati mak bapak dia 😒
Tapi tu kapalterbang memang mak bapak dia punya 😅😅😅
Ha ha
"Now everyone can get scammed"
After I return to Malaysia in October 2022, I WILL SUE YOU FOR NOT GIVING ME A FULL REFUND UNDER YOUR LAW
Please invite me to join you. AA owe me RM7K since March 2020.
Under the law, consumers have 7 years to claim dispute to money owing to them too.
What goodwill?? The money paid should be accrued and not touch by AA unless the flight takes off
Agree. If you pay for a service and don't get it, you should get your money back. Seems simple.
This guy is trying to hoodwink us. All passengers that were cheated should hire a big law firm and start class action against Air Asia for breach of contract. Then it won't be called a refund. It will be a court claim. Ask him if he is still taking salary. His salary can pay. Our money cannot pay.
Before you start flying to any destination or new ones, do the right thing & refund passengers, regardless of the law. It’s odd that passengers are considered creditors. If passengers do not trust you, then forget about them flying with you again.
Bull shit . In America we always get refund 💯 percent.
boleh in bolehland
You take cash but cannot return cash . This is big cheat !
During the covid 19, ANA Japan returned 100% cash for all cancelled flight. They who cancelled the flight, they politely return the money. Not the passenger who request to cancel. Use your brain, where is the logic?? Running the bussiness with people's money, and we got nothing from the profits you earned?? What is this man? Give us some profits lah, at least 5% per year. Stop talking about the law, go live in the jungle.
What kind of law refrain returning money? Why you didn't appeal to change the law? If it's otherwise, you would do that. Is it because you transferred all your liabilities to Thai air asia X knowing the refund beforehand and it filed for bankruptcy??
Hujung-hujung rakyat juga kena samun oleh penyamun berlesen. Undang² mana yg kata tak boleh pulang cash?
Under the law... which law that he's referring to?... curious to know
All corruption money lost poor people suffering airasia scam people money criminal corruption government officials full support for corruption malaysia rules of law corruption
Convenient excuse. Forgetting the fact other AirAsia group airlines aren’t paying refunds either, despite repeated assurances to do so.
Fuhyooo 2 tahun pandemik ...berapa juta tikets x refund eh? Tnya je
As per others, the downer to all this is that having been with your company since you opened in Australia in 2009, I am now flying with other airlines because the voucher you sent is useless. The original refund was in my credit account in my membership for two years and due to no flights could not be used. As soon as you started flying you cancel the credit account and issue the voucher. I and my friends have all had the same problem of trying for weeks to book only to be told the voucher is not valid or cancelled. None of your staff have helped for many weeks and just say it will be looked into. They even had the rudeness to try to have us believe that there is a limit of seats available when the seating clearly showed fully available on all attempts and on many different dates and routes. Why is the solution such as cancelling and reissuing so we get usable vouchers so difficult as it is clear these do not work. Or better still have a staff member call me and make the booking direct to give some customer service that would entice me to stay and support your airline. As usual I am sure this will get referred to AVA or not answered at all. Thanks
But we don't want to travel with AirAsia anymore. So, what use that points to us? Like people always said, barang Mahal tak semesti semua berkualiti. Tapi kalau barang murah confirm2 tak berkualiti. Macam AirAsia la, murah & tidak berkualiti. No more fly with AirAsia.
U all better go and fly kite lahh !!!
How to fly kite when theres no wind 😅😅😅💃💃💃
Scammers
Give customers money back u say under the law,cancel flight follow u own law..
Directors assets sold faster can pay off customers faster. If not go to jail for cheating
"Now Everyone Can Fly Kite" Thats AA new moto.🤣🤣
Banyak lah kau AirAsia!
Refund tetap Refund
Yang terang2 salah kat sini.
Sebab korang/anda!
Sesuka hati cancel tiket orang!
Siapa tak marah weh!
Refund dalam bentuk cash!
Bukan, Vaucher!
Worst airline in the world
I got refunded full...... Thank you AirAsia....
Now Everyone Can Fly
Air Asia scam every one can cry for buy tickets can't play this game is over
Switch to mas.....
@@virgorajan3978 Haiyaaa very easy only , you just go sneak inside airport and dismantle the aeroplane engine and treat it as contras account 😅😅😅
@@dravenhuo MAS or Malindo is a good alternative.
What law? BS, baloney is under statement.
Awarded Top Low Fare Airline of the Year, or whatever.. what a 'stand -up-comedy' joke of the year.. next time they announce this so-called award on board again.. I'll laugh!!! bhahahahahahha!!!!!
Cash is King
I'm reading a book call "How to scam your customer legally". Guess who is the author ....
Authors name is Ling Kuang End ten ten ten💃💃💃
Asian walaweeii so tiaw eh
Bolehland
>
It’s ok I don’t really want back my refund as I understand times are tough, but anyway wish you guys all the best! AirAsia - you make Malaysia proud