Really! Wow, I advise everyone to go to the BBB site . Even though they are not accredited businesses, people are still filing complaints. We have two chairs from SB and they are only 2 months old and there is seam seperation ! This has never happened in over the 50 years of owning used and new furniture. They use inferior fabrics that do not hold up. The seam pulled after I moved it to sweep u.der it. It moves so easily on felt feet on the super smooth wood floor. The complaints are fabric quality. Frame quality and lack of fixing issues under warranty. I should have reviewed them independently instead of relying on a salesperson. Save yourself the trouble. If you really want quality furniture, then by vintage and go to a highly skilled re-ulpostery shop.
Really! Wow, I advise everyone to go to the BBB site . Even though they are not accredited businesses, people are still filing complaints. We have two chairs from SB and they are only 2 months old and there is seam seperation ! This has never happened in over the 50 years of owning used and new furniture. They use inferior fabrics that do not hold up. The seam pulled after I moved it to sweep u.der it. It moves so easily on felt feet on the super smooth wood floor. The complaints are fabric quality. Frame quality and lack of fixing issues under warranty. I should have reviewed them independently instead of relying on a salesperson. Save yourself the trouble. If you really want quality furniture, then by vintage and go to a highly skilled re-ulpostery shop.