Why? Why would your bank ask you to transfer money? Especially considering they can stop any transaction. Scammers only want 2 things, your money or your id so they can scam others with it. Also Biden doesn't want you to know there is a feature in your phone settings to filter scam calls because it will also filter telemarketers and that's tax revenue lost. I only receive calls from numbers I know.
I used it through a secure login to my USBank account, I sent Zelle under $1,000, it worked fine, I also sent $3,000 on Tuesday, my recipients received them in minutes but last week I sent Zelle for $2,000 in the same manner just Wednesday and my bank's website displayed it will be received in minutes...so I trusted, but 1 week after my recipient has not received the funds at all. I called the USBank today, and they said if I authorized the Zelle transfer that nothing they can do. I may only file a complaint, but it will get denied because I authorized the Zelle. This made me furious. Had I known this before I would have not used Zelle. From now on I won't use Zelle anymore.
If banks don't want to reimburse people, then they need to stop promoting Zelle. I would get emails from my bank explaining how easy it is to use Zelle and that I should use Zelle. When I sign in, there is a tab in my account to use Zelle. They are helping Zelle obtain more users. This is why regulation is important in banking. When you have gray areas like this, the scammers win, the banks aren't affected and the consumer loses.
Scammers are skilled and no amount of education can keep up with the changing technology. Scammers will find a new tactic. Chase knows about the scams and is doing nothing
Hey, be more compassionate the banks do this on purpose they have all the tools to stop scammers but I bet you think it would be foolish to sue a bank lol
There are quite a few YT Creators making their lives on trying to block those scammers and trying to retrieve funds to the affected, so there are MORE SUCKERS OUT THERE than you think...
They just scammed my grandsons ACCT thru Apple Pay this weekend wiped him out of $500.00 but his mother my. Daughter got them on a technicality and they are reimbursing him so be careful !
To me, it sounds like these people saying they were scammed are the scammers. They send money to someone and then try to recoup the money from the bank.
My guess is that when the victim responds to the text, that tells the scammer that the phone number is probably a chase customer. So the scammer goes to zelle/chase and tries to log into the site using the phone number, which sends a PIN, and then the victim gives the PIN over. Bam money gone.
Usually they get the victim to load anyteam, ultra viewer, anydesk or other remote desktop software check for the app and if the password isn't saved tell them to open in up to verify money that was supposedly taken so they can return it then the scammer quickly transfers money. If the mark only has credit cards and they can't get them to give information to setup a Zelle then they try to get them to get gift cards since the credit card can often pull the money back while Zelle bypasses that security. 😞
Scams are everywhere and in places you wouldn’t think they would be I called about a used $300 refrigerator and the scammer tried to convince me to send the money and they would have the refrigerator delivered and always let a red flag fly when someone offers to pay full price without negotiating
If you receive a text message about your bank account, common sense dictates that you should immediately contact your bank! Do not send information to these people.
Just dealing with this right now, I always have to educate people how to avoid fraud. Most important lesson don’t give out personal information to some stranger who calls.
This is why I 1( don’t answer the phone 2( don’t respond to text or emails that ask for anything finance related and 3( use my credit card for every purchase
I was having problems with chase Bank since 2011. Chase will not give your money back if someone scam your account. I've lost 3000 and chase told me there's nothing they can do. You wanna be on the safe side, don't bank with chase.
Facts.. Chase be quick to take out insufficient funds fees and every other unnecessary ass fee.. But let your money go missing they act like they can’t do anything about it.. Chase is the worse Bank to ever Bank with aside from BoA
@@mr.doyogurl9367 Lol, I have six bank accounts (including one with Chase), nine credit cards (including four with Chase), and over 100K in assets. I can outspend you any day of the week.
They’re just gullible! How can you respond to strange text message like that? First action should be to check your account then call the phone number on the debit card! I don’t even respond to any phone calls or text messages I don’t know!
Someone used Zelle to run a Craigslist ticket sale scam when Wells Fargo and Zelle was alerted minutes after the transaction they just claimed there was nothing they could do
Zelle is used like cash. If you handover a hundred dollar bill to some guy you don't know as payment, and then he vanishes into thin air, the bank won't give it back to you. They are not your mommy. This is how zelle transactions work.
IF you get a text or an email, pretending to be a BANK. DO NOT ANSWER NEITHER ONE. IF YOU DECIDE TO PURSUE THE "TRANSACTION" CALL YOUR BANK AT THE NUMBER PROVIDED ON YOUR CARD OR YOUR SITE. DO NOT USE THE NUMBERS IN THE TEXT OR EMAIL. And, by all means, do not answer phone numbers YOU dont recognize, if its important they will leave a message.
I have a pre-paid master card from Verizon because I overpaid my account when I closed it. A Verizon rep. told me I could transfer the overpayment amount via Zelle to my bank account. Bank of America won’t let me. I don’t buy stuff anymore because I’m disabled and I live in a senior community where everything is supplied. I called the numbers given to me in case I have problems and was told that they couldn’t help me. I also watched the “how to use Zelle videos” and my I-Phone doesn’t show what theirs do. Please tell your audience what Zelle won’t do.
Zelle is secure and so is Cash app. If they weren’t they wouldn’t be highly rated applications. These scams are done by people pretending to be banks and getting ignorant morons to send them money through zelle. Zelle makes it clear transactions aren’t reversible, which is why scammers target people using it. It’s not a zelle/cashapp problem.
There is nothing wrong with Zelle. I don’t know if you watched the entire video, but this video is explaining that some people have fallen a- prey to a, rudimentary; at best, con game and it just so happens that they use Zelle to pull it off. It could’ve been Western Union, or any other means. Has nothing to do with Zelle-itself-directly.
@@yvonnelives i've always had fraud alerts, freezes, and even been reimbursed for fraudulent transactions from my credit card and checking account. even when i spend too much, i get an alert.
#1 Don't Zelle #2 Don't respond if u get a Zelle #3 You call u will call the faker. #4 Reverse? You r giving the faker your money in THERE account. NEVER PRESS Y FOR YES OR ANSWER. CALL YOUR BANK. Same for email, call, etc.
If I ever got a call or text I would go in person to the bank I don’t just answer because you never know what’s going on don’t play with my money 🤣🤣🤣🤣🤣
No matter who's at fault just stop using Zelle altogether from the bank app and if it's Zelle's fault they will feel the impact even if they try and blame the bank. If it's the bank's fault they will just lose the Zelle end of the deal. So whoever is at fault it won't matter if they want to point fingers all day this should make them make some changes or suffer the consequences. Period.
"never give out your information to anybody"... well, somehow the scammer was able to use the exact info (name and phone number) of the account owner to receive the money, so there's a security hole there, and if the bank allows that to be possible then it must be the bank's fault for allowing Zelle's service available to their customers if it can be that easy to fraudulent
The bank didn’t allow shit, she did. The bank didn’t have anything to do with that. I’m not sure if you watched the video or not, or if you were maybe eating some lunch or…..I don’t know…in and out and about the room or something. Not comprehending the story?The victim was played like a fool and gave up her personal information and that’s how she lost her money.
The first clue that it is a scam is your bank calling you, like when in the history of American banking has the bank ever called you regarding a checking or savings account issue...
I feel bad for these people. However, anyone who gets a notice by text or email and then gives out personal info like that is duped. How is that the bank's fault??
I think there should a mandatory course in high school (Just like Heath/Sex Education) except this course will teach young adults the importance of keeping their forms of identity both virtual and physical secure and how to identify potential scams or phishing texts, messages, or emails. A lot of people become puzzled when they ask how did this person know my name?, my phone number?, my address?, etc.... and there is a ton of ways that can happen with the resources that are available online or even through the dark web, but the most common way is through the every day devices we come in contact with in private and in public. So we need to make sure that we are only sending out sensitive info when we need to and only using secure devices and secure trusted websites to exchange such info.
What are you talking about? Your name is on Facebook for all to see. That's why I hate facebook. They don't want you to use aliases and then you become a prey to scammers.
I got bitcoin Forex Scammed Big Time. They really did me bad. Used my Credit Cards and abused them..I still owe on them. But when I finally figured it all, i made them hang around waiting for my money then I told them to take the money you stole from me and teach the naive seniors what not to do or say. How to n9t get scammed on line.
I was a trainer at Chase in their Fraud Dept. and I agree about giving personal information over the phone. However, for this scam they did not ask you for personal information. And the scammers followed the same procedures as Chase does when there's fraud on the account. They send you an email or text asking you to confirm a purchase. All you are doing is clicking yes or no and that's what the scammers did. However, the tricky part comes in when they call you and ask you to Zelle back the money that you lost. Then that should cause you to think why would I sent more money to a company that I just said that I didn't send any money to, to reverse the transaction? That's when I said this is wrong and I hung up and called Chase. They said there was no transaction on my account as the scammer described to me. You have to be really paying attention to what's being asked of you because the scammers are getting smarter and smarter.
I got one of these texts and ignored it thinking it was a scammer but it was actually my bank and someone did charge $1001 on my credit card . I saw it on my next statement and my bank reversed it .
I don't use Zelle and never have signed up for Zelle. That makes it easy for me to identify a scam text or call. With no Zelle, no way someone could be using my Zelle. Anyway, unsubscribe to the service if you've signed up, or don't sign-up in the first place. We've managed for decades to pay other people without Zelle.
This is the same type of scam used everywhere. Zelle is a cash payment system and the user has to make the payment manually. These people are wrong to blame the bank. They got tricked, but they wired the money.
The same thing happened to me back in October of 2021. I stopped the call right before I started to push the button. I then called Chase and they said that they have no record of me making a transaction to the company that the scammer said that I did. And I can see how you can be fooled into thinking it's the bank calling you because the scammers follow the same procedures as Chase bank does for their fraud transactions. Because I almost took the bait.
I can't belive folks are still getting scammed like this? That shit sounds fishy. Your bank isn't going to text you and call you like that. The dude is running a business. How do you not know this was a scam? I can't tell to bad for these folks.
Some scams hack your account and use the same numbers and names. They buy your information from a business and act like your bank. Stop acting like you know everything
@@svenjorgensenn8418 There is a difference between being hacked and getting scammed. Learn the difference, you sound foolish. Nobody is getting hacked.
@@svenjorgensenn8418 Nope! They should of known! People like you are inadvertently helping scammers! Stop having low self esteem and getting jealous! Just admit you didn't know and learn something! We aren't going to censor ourselves because the truth hurts your self esteem! Your excuses you list are foolish!🤦🏿♂️🙄🤷🏿♂️👌🏿👍🏿😁😉✌🏿
Zelle sucks, the whole payment process feels vague and sketchy. it is surprising with all the technology we have these days, banks like Chase have adopted a payment system like this.
@@TruthTellerTV Absolutely nothing. People are being conned in to giving their information out and that has nothing to do with the actual app itself. The app is quite convenient and the service is great. I’ve been using it for over a decade, in one phase or another, under its new name or the old quick pay.
"Zelle is a United States-based digital payments network owned by Early Warning Services, LLC, a private financial services company owned by the banks Bank of America, Truist, Capital One, JPMorgan Chase, PNC Bank, U.S. Bank, and Wells Fargo." Seems like the true scammers are the large banks that financed Zelle without affording any protections for its users. Since the banks financed its development and implementation, they should be liable for whatever shortcomings are intrinsic to the software.
Thanks for the ignorant comment of the year. How is zelle or it's owners responsible for ignorance of its customer? If you hand over your money, the bank is not at fault. They literally warn people for scams like this but the morons go ahead and do exactly what the bank warned them not to do, and then a virtuous idiot writes a comment like this.
Absolutely! The banks benefit by not taking any responsibility. The commenters who keep criticizing victims don't understand how the banks are complicit in these scams by not doing anything!
Never been ripped off. I know a bank never contacts you. They have to reverse the charges. The bank didn't cover it because you gave it to them. 3:20 I was typing as I was watching. Technically they should of just said they didn't make those transactions and left it like that. That's not a lie?🤔 They technically were involved, but they were tricked.😬 So when they called the real bank and reported it they should of just said they noticed charges on their account they didn't make. I know this is after the fact, but now you know and knowing is half the battle! Yo Joe!!!!!!!✊🏿💪🏿👌🏿👍🏿✌🏿😁😉
Not possible. With zelle you have to login and initiate the transfer manually. Also, the bank logs your ip when you login. They can tell that the login happened from the same device you use everytime.
This is why I use an account with very limited amount of money in it for online purchases. Even if someone were to scam me for $5000, I would know that's a scam and just say, "Pfft! Take it, I don't even have 10% of that in this account."
@@koreyb or just don’t be foolish and give out your account information for the use of Zelle. For online purchases and credit card payments this is a great or better yet brilliant strategy. That way your money’s not tied up if someone does charges an account it goes negative you put it in dispute your monies not tied up and that’s a great idea. Or, it doesn’t go through if you don’t have the overdraft protection on it. What’s not there won’t be charged either way it’s great but as far as Zelle goes, the only way that someone’s going to use yours is if you give the credentials out.
I don't cross contaminate ANY of my tech., accounts, or data. I have a stand alone for my bank financials, another for all credit cards, and don't mix business with family. It seems to be paying off now. A friend was a LEGAL ADVOCATE and mixed all her accounts. ??? A coked up contractor knew where she worked, she lived alone, everything about her. When it went sideways all kinds of things happened. (AND OF COURSE, I had warned her months before. She's 55, not 15.
This is why I have never used a cash app. From the beginning any third party having access to your bank account always seemed like an extremely bad idea!!!
@@isaac198428 no I don't use Uber, I only shop online through Amazon, and at restaurants I only use credit cards never my bank debit card. Yes scammers are everywhere but you have to be extra careful with who you give access to your bank account.
@@isaac198428 I shop on shein and my credit card keeps getting hacked but good thing my bank catches on and it notifies me and then freezes my credit card sends me a new one.
Just please, don't use Zelle. If enough people boycott, the companies that own it will get the message and it will go out of business. No one has to use Zelle.
when getting a text from your or any bank call your bank directly. and no bankwill ask for anything from you unless you call them directly or go to a branch. and online only banks can go to hell
Banks will RARELY refund money lost during a scam or fraudulent transaction. A man used my information to purchase a plane ticket and my bank wouldn’t refund it. Couldn’t get police to do anything except for making a report, even though the man’s name and address was used to purchase the ticket. 🤷♀️ * I have never received a penny from that $3,600 charge.
and what "bank" and what state/province/canton? Chase is more suspect that a lot of banks, and my bank (TD) after 45 years of virtually zero issues drew down 500 from a KNOWN Amazon scam. I don't buy on Amazon, they don't HAVE my bank accounts, and even if I did, I'd segregate a credit card of low amount to make any online purchase, and that cc would NOT be related to any bank I deal with. EVen then, the fraud dept. never "closed" the file and never told me their 'findings" (It's on them) and eventually did credit my account, but if the file is not off. closed TD could grab the $$ back any time they wanted. Not impressed.
I was selling an item on Craigslist and a potential buyer sent me a very real looking cashier's check for the item and for its trucking. Then said the trucking firm wouldn't come unless I Zell'ed them the shipping money. When they insisted, I said I'd wait for the check to clear. It didn't.
So you blame the company that has nothing to do with these scams and in return would have to pay these out themselves? Laughable. These situations make no sense, thats a sign something is wrong. Zelle is meant for friends and family, small transactions. You should never send large amounts of money to anybody through zelle. Read the fine print, once you send it, it's basically gone.
The problem is they panicked. I’ve received these types of texts before, supposedly from the bank or from Amazon, the key is do not panic & check your account on your own.
Just inexperienced people. Not the platform or banks fault they didn't take the time to fully research and train to use a new product with the provided literature. I mean to hell with thieves, but also own your mistakes.
This is interesting because I have encountered the exact opposite experience. Chase has been overly cautious with my Zelle transactions. I authorized a Zelle transaction and not only did Chase not authorize the transaction, they blocked me out of both my chase bank accounts online. I spent the next 2-3 hours on the phone with Chase getting my access restored and getting my Zelle transaction approved.
It happen to me with chase they told me it was my account smh I was at work didn’t send any money anywhere . It’s like they blame me I lost 400 dollars to a stranger chase bank
The victim is at fault for doing what someone is telling you to do over the phone… you gave that money away for not understanding the product you are using.
I agree. If the only way these scams are successful is for the customer to be tricked into authorizing the transaction, then it's on customers to not give out info or to simply ignore Zelle texts or calls.
Yes always call back your bank when someone calls and represent your bank.
Facts
Why? Why would your bank ask you to transfer money? Especially considering they can stop any transaction. Scammers only want 2 things, your money or your id so they can scam others with it. Also Biden doesn't want you to know there is a feature in your phone settings to filter scam calls because it will also filter telemarketers and that's tax revenue lost. I only receive calls from numbers I know.
Zelle works great when you use it legally. It's very simple, quick, and it actually works. People who use it to scam should be arrested though.
as should u
@@jiogcyihsugyiocjfdoivhphvw6821 lol 😂
@@jiogcyihsugyiocjfdoivhphvw6821 And u
I used it through a secure login to my USBank account, I sent Zelle under $1,000, it worked fine, I also sent $3,000 on Tuesday, my recipients received them in minutes but last week I sent Zelle for $2,000 in the same manner just Wednesday and my bank's website displayed it will be received in minutes...so I trusted, but 1 week after my recipient has not received the funds at all. I called the USBank today, and they said if I authorized the Zelle transfer that nothing they can do. I may only file a complaint, but it will get denied because I authorized the Zelle. This made me furious. Had I known this before I would have not used Zelle. From now on I won't use Zelle anymore.
I dont zelle nothing useless you in front of me
Scammers are getting very slick there days.
Yes. And skimming off debit cards. It's bad.
When you get those texts.... YOU CALL THE 800 NUMBER LISTED IN YOUR CARD NOT THE ONE FROM THE TEXT.
If banks don't want to reimburse people, then they need to stop promoting Zelle. I would get emails from my bank explaining how easy it is to use Zelle and that I should use Zelle. When I sign in, there is a tab in my account to use Zelle. They are helping Zelle obtain more users. This is why regulation is important in banking. When you have gray areas like this, the scammers win, the banks aren't affected and the consumer loses.
I think customers letting themselves get suckered into using Zell frees banks of liabilities when fraud occurs. Its down and dirty.
I guess we should teach middle/high school students basic internet opsec.
First, get them to put down that damn phone??
Scammers are skilled and no amount of education can keep up with the changing technology. Scammers will find a new tactic.
Chase knows about the scams and is doing nothing
Only a fool falls for these scams
FACTS!!!!
Hey, be more compassionate the banks do this on purpose they have all the tools to stop scammers but I bet you think it would be foolish to sue a bank lol
Yea don’t you have to add someone to even send them money? Poor reporting. If they’re sending the money say that step by step.
I can’t believe it’s 2022 and people are still falling for these kind of scams…….
There are quite a few YT Creators making their lives on trying to block those scammers and trying to retrieve funds to the affected, so there are MORE SUCKERS OUT THERE than you think...
They just scammed my grandsons
ACCT thru Apple Pay this weekend wiped him out of $500.00 but his mother my. Daughter got them on a technicality and they are reimbursing him so be careful !
How did they do it?
Lol he was probably just buying some weed
To me, it sounds like these people saying they were scammed are the scammers. They send money to someone and then try to recoup the money from the bank.
My guess is that when the victim responds to the text, that tells the scammer that the phone number is probably a chase customer. So the scammer goes to zelle/chase and tries to log into the site using the phone number, which sends a PIN, and then the victim gives the PIN over. Bam money gone.
@@dickheadbrian Explain
Usually they get the victim to load anyteam, ultra viewer, anydesk or other remote desktop software check for the app and if the password isn't saved tell them to open in up to verify money that was supposedly taken so they can return it then the scammer quickly transfers money. If the mark only has credit cards and they can't get them to give information to setup a Zelle then they try to get them to get gift cards since the credit card can often pull the money back while Zelle bypasses that security. 😞
If the money was transferred to another account why not just check who owns that other account?
People have to learn the hard way. Technology is your best friend until it's your worst enemy.
It's really WE are our own worst enemy
@sprague49
Spot on!
Comment section is full of people who likes to blame other people who lost money to the scam because they haven't experienced something like this.
LOL I get texts like this all the time. I don't run to my computer and start handing out info and permissions!
Honestly I like them I don't have a problem with it I've never had an issue with it some people just shouldn't use it your age is really showing
Ugh another scam?!
Scams are everywhere and in places you wouldn’t think they would be I called about a used $300 refrigerator and the scammer tried to convince me to send the money and they would have the refrigerator delivered and always let a red flag fly when someone offers to pay full price without negotiating
If you receive a text message about your bank account, common sense dictates that you should immediately contact your bank! Do not send information to these people.
Just dealing with this right now, I always have to educate people how to avoid fraud. Most important lesson don’t give out personal information to some stranger who calls.
I dropped CHASE years ago. I want nothing to do with them.
This is why I always have money at home at this point trust no one !!!
This is why I 1( don’t answer the phone 2( don’t respond to text or emails that ask for anything finance related and 3( use my credit card for every purchase
I was having problems with chase Bank since 2011. Chase will not give your money back if someone scam your account. I've lost 3000 and chase told me there's nothing they can do. You wanna be on the safe side, don't bank with chase.
Facts.. Chase be quick to take out insufficient funds fees and every other unnecessary ass fee.. But let your money go missing they act like they can’t do anything about it.. Chase is the worse Bank to ever Bank with aside from BoA
@@ItssDomoDoee Money doesn’t “go missing” in bank accounts.
@@TruthTellerTV do you live under a rock???? There’s been plenty of times folks have woken up to empty bank accounts because of scammers..
@@ItssDomoDoee It's clearly he's a broke one 😆
@@mr.doyogurl9367 Lol, I have six bank accounts (including one with Chase), nine credit cards (including four with Chase), and over 100K in assets. I can outspend you any day of the week.
They’re just gullible! How can you respond to strange text message like that? First action should be to check your account then call the phone number on the debit card! I don’t even respond to any phone calls or text messages I don’t know!
Thank you
And plus I don’t think people should take advantage of anyone, why the hell give them the right to do that
Who's doing the scam?
Scams exist because people fall for it.
Someone used Zelle to run a Craigslist ticket sale scam when Wells Fargo and Zelle was alerted minutes after the transaction they just claimed there was nothing they could do
Payments should be able to be disputed especially when purchasing
Zelle is used like cash. If you handover a hundred dollar bill to some guy you don't know as payment, and then he vanishes into thin air, the bank won't give it back to you. They are not your mommy. This is how zelle transactions work.
@@sblijheid yes I am done with Zelle
Zelle is the same as cash. If you have your cash away who’s fault is it? These victims are dumb as fuck.
Yes, but Zelle is offered through my banks website, so it should be covered.
I lost my whole life savings account thanks to Zelle scams!
IF you get a text or an email, pretending to be a BANK. DO NOT ANSWER NEITHER ONE. IF YOU DECIDE TO PURSUE THE "TRANSACTION" CALL YOUR BANK AT THE NUMBER PROVIDED ON YOUR CARD OR YOUR SITE. DO NOT USE THE NUMBERS IN THE TEXT OR EMAIL. And, by all means, do not answer phone numbers YOU dont recognize, if its important they will leave a message.
Never, ever give your password to anyone!
I'm sorry, but people are stupid. 🤣
It's because people are stupid is why these scams are still happening.
I have a pre-paid master card from Verizon because I overpaid my account when I closed it. A Verizon rep. told me I could transfer the overpayment amount via Zelle to my bank account. Bank of America won’t let me. I don’t buy stuff anymore because I’m disabled and I live in a senior community where everything is supplied. I called the numbers given to me in case I have problems and was told that they couldn’t help me. I also watched the “how to use Zelle videos” and my I-Phone doesn’t show what theirs do. Please tell your audience what Zelle won’t do.
this is truly disheartening. no more Zelle for me. i thought it was more secure than Cash app and Venmo because it was through the bank.
Zelle is way better then cash app. The problem is chase not zelle. Chase sucks.
@@user-rg8ip2ek7v The problem is people falling for obvious scams, not Chase or zelle.
Zelle is secure and so is Cash app. If they weren’t they wouldn’t be highly rated applications.
These scams are done by people pretending to be banks and getting ignorant morons to send them money through zelle. Zelle makes it clear transactions aren’t reversible, which is why scammers target people using it. It’s not a zelle/cashapp problem.
There is nothing wrong with Zelle. I don’t know if you watched the entire video, but this video is explaining that some people have fallen a- prey to a, rudimentary; at best, con game and it just so happens that they use Zelle to pull it off. It could’ve been Western Union, or any other means. Has nothing to do with Zelle-itself-directly.
@@yvonnelives i've always had fraud alerts, freezes, and even been reimbursed for fraudulent transactions from my credit card and checking account. even when i spend too much, i get an alert.
I mean duhhh… sounds like a scam
#1 Don't Zelle
#2 Don't respond if u get a Zelle
#3 You call u will call the faker.
#4 Reverse? You r giving the faker your money in THERE account.
NEVER PRESS Y FOR YES OR ANSWER. CALL YOUR BANK. Same for email, call, etc.
This happened to me
If I ever got a call or text I would go in person to the bank I don’t just answer because you never know what’s going on don’t play with my money 🤣🤣🤣🤣🤣
The bank i work for cut this feature off because of the fraud.
Scams are coming from everywhere now! But Zelle was an early player.
ngl, Zelle seems sooo sketchy
Harlan Rodriguez
No matter who's at fault just stop using Zelle altogether from the bank app and if it's Zelle's fault they will feel the impact even if they try and blame the bank. If it's the bank's fault they will just lose the Zelle end of the deal. So whoever is at fault it won't matter if they want to point fingers all day this should make them make some changes or suffer the consequences. Period.
The six big banks own Zelle. Zelle is Wells Fargo etc. and Wells Fargo etc are Zelle.
Not to sound heartless, but this is the only situation I can think of where blaming the "victim" is legitimate.... 😕
Yes something isn't right. How the scammers know they were with Chase? Hmmmm this might be an inside job
The bank has such a large amount of customers, sending out thousands of texts is bound to get at least one customer.
chase bank the did my account don't use them and they can't stop it
Natural selection
Its not the banks fault that you made a bad decision due to ignorance of the world
Id rather just use Apple Pay
Always contact the bank. Never respond to those text cause then they have your phone number when you reply.
CEH HACK ARE THE BEST
So u saying someone can trick someone else to I'm to transfer money from zelle and get away with it hmmmm
Geez people, how stupid can you be? I’m sorry to hear about this but it’s kinda your own fault.
"never give out your information to anybody"... well, somehow the scammer was able to use the exact info (name and phone number) of the account owner to receive the money, so there's a security hole there, and if the bank allows that to be possible then it must be the bank's fault for allowing Zelle's service available to their customers if it can be that easy to fraudulent
she logged in and used a verification code or transaction password ... she says so herself
The bank didn’t allow shit, she did. The bank didn’t have anything to do with that. I’m not sure if you watched the video or not, or if you were maybe eating some lunch or…..I don’t know…in and out and about the room or something. Not comprehending the story?The victim was played like a fool and gave up her personal information and that’s how she lost her money.
Watch the video again, she gave it to them when she logged in.
Let me guess, Debbie voted for trump.
The bank should be responsible since they are offering the product on the control panel of their site.
The first clue that it is a scam is your bank calling you, like when in the history of American banking has the bank ever called you regarding a checking or savings account issue...
CEH HACK ARE THE BEST
I feel bad for these people. However, anyone who gets a notice by text or email and then gives out personal info like that is duped. How is that the bank's fault??
Facts
Maybe they can help out of charity. They get so much help from the taxpayers already.
In the USA, we are never at fault. It's always others' fault.
summary. there's no fees with zelle. so they don't want to help u
@NDNstrength Banks are not charities. They are for profit corporations subject to double taxation and very high state taxes in certain states.
I think there should a mandatory course in high school (Just like Heath/Sex Education) except this course will teach young adults the importance of keeping their forms of identity both virtual and physical secure and how to identify potential scams or phishing texts, messages, or emails. A lot of people become puzzled when they ask how did this person know my name?, my phone number?, my address?, etc.... and there is a ton of ways that can happen with the resources that are available online or even through the dark web, but the most common way is through the every day devices we come in contact with in private and in public. So we need to make sure that we are only sending out sensitive info when we need to and only using secure devices and secure trusted websites to exchange such info.
What are you talking about? Your name is on Facebook for all to see. That's why I hate facebook. They don't want you to use aliases and then you become a prey to scammers.
I got bitcoin Forex Scammed Big Time. They really did me bad. Used my Credit Cards and abused them..I still owe on them. But when I finally figured it all, i made them hang around waiting for my money then I told them to take the money you stole from me and teach the naive seniors what not to do or say. How to n9t get scammed on line.
Agreed. Kids starting in junior high by the time they hit high school they should be great in saving watch out for hackers and fakers
I was a trainer at Chase in their Fraud Dept. and I agree about giving personal information over the phone. However, for this scam they did not ask you for personal information. And the scammers followed the same procedures as Chase does when there's fraud on the account. They send you an email or text asking you to confirm a purchase. All you are doing is clicking yes or no and that's what the scammers did. However, the tricky part comes in when they call you and ask you to Zelle back the money that you lost. Then that should cause you to think why would I sent more money to a company that I just said that I didn't send any money to, to reverse the transaction? That's when I said this is wrong and I hung up and called Chase. They said there was no transaction on my account as the scammer described to me. You have to be really paying attention to what's being asked of you because the scammers are getting smarter and smarter.
While I agree that it would be good to have courses for young people, neither of these victims were young people.
I got one of these texts and ignored it thinking it was a scammer but it was actually my bank and someone did charge $1001 on my credit card . I saw it on my next statement and my bank reversed it .
I don't use Zelle and never have signed up for Zelle. That makes it easy for me to identify a scam text or call. With no Zelle, no way someone could be using my Zelle. Anyway, unsubscribe to the service if you've signed up, or don't sign-up in the first place. We've managed for decades to pay other people without Zelle.
This is the same type of scam used everywhere. Zelle is a cash payment system and the user has to make the payment manually. These people are wrong to blame the bank. They got tricked, but they wired the money.
Agent: someone is trying to take 5,500 dollars from your account.
Me: you a lie I don't have 5,500 in the bank 🧐
only $8 balance end each month 😰
I'm very confused as to why people are not savvy enough to hang up on unsolicited communications from their banking institutions.
The same thing happened to me back in October of 2021. I stopped the call right before I started to push the button. I then called Chase and they said that they have no record of me making a transaction to the company that the scammer said that I did. And I can see how you can be fooled into thinking it's the bank calling you because the scammers follow the same procedures as Chase bank does for their fraud transactions. Because I almost took the bait.
I almost got scammed last night. Similar situation! good job spotting it.
No Zelle or cash app
I think a scammer tried to tell me I had unauthorized charges that looked eerily familiar but they couldn't spell wells fargo right so I ignored it
I can't belive folks are still getting scammed like this? That shit sounds fishy. Your bank isn't going to text you and call you like that. The dude is running a business. How do you not know this was a scam? I can't tell to bad for these folks.
They let it happen so they can bust those scammers and make convictions . I’m sure zelle gets money from transactions also
Some scams hack your account and use the same numbers and names. They buy your information from a business and act like your bank. Stop acting like you know everything
@@svenjorgensenn8418 There is a difference between being hacked and getting scammed. Learn the difference, you sound foolish. Nobody is getting hacked.
@@svenjorgensenn8418 Nope! They should of known! People like you are inadvertently helping scammers! Stop having low self esteem and getting jealous! Just admit you didn't know and learn something! We aren't going to censor ourselves because the truth hurts your self esteem! Your excuses you list are foolish!🤦🏿♂️🙄🤷🏿♂️👌🏿👍🏿😁😉✌🏿
@@rhuttrho88 you must be a Nigerian scammer.
*the only one who is to blame are the one who fall for the scam.*
Scammed me out of 300 recently. Not letting it go.Funny how the app shuts completely down during transaction.
They got me once never again
Zelle sucks, the whole payment process feels vague and sketchy. it is surprising with all the technology we have these days, banks like Chase have adopted a payment system like this.
Problem reaction solution. You will be enslaved by the all seeing eye of hash trees. You will own nothing and be happy
It’s a simple transfer app, what is “vague and sketchy” about it?
U don't know how to really use it
@@TruthTellerTV Absolutely nothing. People are being conned in to giving their information out and that has nothing to do with the actual app itself. The app is quite convenient and the service is great. I’ve been using it for over a decade, in one phase or another, under its new name or the old quick pay.
Chase is Cancer. Love my credit union
Con artists are clever and prey on dependent people.
People are just stupid.
"Zelle is a United States-based digital payments network owned by Early Warning Services, LLC, a private financial services company owned by the banks Bank of America, Truist, Capital One, JPMorgan Chase, PNC Bank, U.S. Bank, and Wells Fargo." Seems like the true scammers are the large banks that financed Zelle without affording any protections for its users. Since the banks financed its development and implementation, they should be liable for whatever shortcomings are intrinsic to the software.
Agreed!!
FDIC covers for Unauthorized fraud but then the person sends it it’s authorized and it’s their fault no one told them to send it
how else are they going to pay their gardeners and nannies
Thanks for the ignorant comment of the year. How is zelle or it's owners responsible for ignorance of its customer? If you hand over your money, the bank is not at fault. They literally warn people for scams like this but the morons go ahead and do exactly what the bank warned them not to do, and then a virtuous idiot writes a comment like this.
Absolutely! The banks benefit by not taking any responsibility. The commenters who keep criticizing victims don't understand how the banks are complicit in these scams by not doing anything!
Never been ripped off. I know a bank never contacts you. They have to reverse the charges. The bank didn't cover it because you gave it to them. 3:20 I was typing as I was watching. Technically they should of just said they didn't make those transactions and left it like that. That's not a lie?🤔 They technically were involved, but they were tricked.😬 So when they called the real bank and reported it they should of just said they noticed charges on their account they didn't make. I know this is after the fact, but now you know and knowing is half the battle! Yo Joe!!!!!!!✊🏿💪🏿👌🏿👍🏿✌🏿😁😉
Not possible. With zelle you have to login and initiate the transfer manually. Also, the bank logs your ip when you login. They can tell that the login happened from the same device you use everytime.
This is why I use an account with very limited amount of money in it for online purchases. Even if someone were to scam me for $5000, I would know that's a scam and just say, "Pfft! Take it, I don't even have 10% of that in this account."
@@koreyb or just don’t be foolish and give out your account information for the use of Zelle.
For online purchases and credit card payments this is a great or better yet brilliant strategy.
That way your money’s not tied up if someone does charges an account it goes negative you put it in dispute your monies not tied up and that’s a great idea. Or, it doesn’t go through if you don’t have the overdraft protection on it. What’s not there won’t be charged either way it’s great but as far as Zelle goes, the only way that someone’s going to use yours is if you give the credentials out.
I don't cross contaminate ANY of my tech., accounts, or data. I have a stand alone for my bank financials, another for all credit cards, and don't mix business with family. It seems to be paying off now. A friend was a LEGAL ADVOCATE and mixed all her accounts. ??? A coked up contractor knew where she worked, she lived alone, everything about her. When it went sideways all kinds of things happened. (AND OF COURSE, I had warned her months before. She's 55, not 15.
This is why I have never used a cash app. From the beginning any third party having access to your bank account always seemed like an extremely bad idea!!!
They gave the information. All they had to do was hang up and call the 800 number on the back of their card.
Do you use Uber, shop online or give restaurants your card to go swipe for pay? It’s easy to be scammed. lol
@@isaac198428 no I don't use Uber, I only shop online through Amazon, and at restaurants I only use credit cards never my bank debit card. Yes scammers are everywhere but you have to be extra careful with who you give access to your bank account.
💯 agreed
@@isaac198428 I shop on shein and my credit card keeps getting hacked but good thing my bank catches on and it notifies me and then freezes my credit card sends me a new one.
Just please, don't use Zelle. If enough people boycott, the companies that own it will get the message and it will go out of business. No one has to use Zelle.
when getting a text from your or any bank call your bank directly. and no bankwill ask for anything from you unless you call them directly or go to a branch. and online only banks can go to hell
Yep.
Banks will RARELY refund money lost during a scam or fraudulent transaction. A man used my information to purchase a plane ticket and my bank wouldn’t refund it. Couldn’t get police to do anything except for making a report, even though the man’s name and address was used to purchase the ticket. 🤷♀️
* I have never received a penny from that $3,600 charge.
Chase did it to me too.
You're not telling the whole story. Chase reversed several fraudulent transactions on my account.
@@sblijheid no it’s true. It’s so hard to get your money back. It’s best to use credit
and what "bank" and what state/province/canton? Chase is more suspect that a lot of banks, and my bank (TD) after 45 years of virtually zero issues drew down 500 from a KNOWN Amazon scam. I don't buy on Amazon, they don't HAVE my bank accounts, and even if I did, I'd segregate a credit card of low amount to make any online purchase, and that cc would NOT be related to any bank I deal with. EVen then, the fraud dept. never "closed" the file and never told me their 'findings" (It's on them) and eventually did credit my account, but if the file is not off. closed TD could grab the $$ back any time they wanted. Not impressed.
@@mssha1980 yeah, if you use credit, you're risking the bank's money not yours. All online transactions I use credit while in-person I use cash.
I was selling an item on Craigslist and a potential buyer sent me a very real looking cashier's check for the item and for its trucking. Then said the trucking firm wouldn't come unless I Zell'ed them the shipping money. When they insisted, I said I'd wait for the check to clear. It didn't.
GOT EM lol
the title worried me, im like are they just draining bank accounts bypassing security? but no its just another story of people lacking common sense.
So you blame the company that has nothing to do with these scams and in return would have to pay these out themselves? Laughable. These situations make no sense, thats a sign something is wrong. Zelle is meant for friends and family, small transactions. You should never send large amounts of money to anybody through zelle. Read the fine print, once you send it, it's basically gone.
Usually if your account has got fraudulent activity, you might get a text saying to call their customer service. That's how it should be.
My bank has never called me and this is why I only use a cc
The problem is they panicked. I’ve received these types of texts before, supposedly from the bank or from Amazon, the key is do not panic & check your account on your own.
Stupid is stupid does. The so called victims sent the money, it was not taken.
Just inexperienced people. Not the platform or banks fault they didn't take the time to fully research and train to use a new product with the provided literature. I mean to hell with thieves, but also own your mistakes.
Sorry this happened, but getting a random text should have been the first clue.
The bank dosnt cover stupidity and ignorance. Ide never fall for this clear scam
Don’t respond to pop-ups/texts/emails that seem to be alerting you. Period.
Victim are to blame. Stop giving out your personal information.
The old saying never give your money away to someone you don’t know period….
This is interesting because I have encountered the exact opposite experience. Chase has been overly cautious with my Zelle transactions. I authorized a Zelle transaction and not only did Chase not authorize the transaction, they blocked me out of both my chase bank accounts online. I spent the next 2-3 hours on the phone with Chase getting my access restored and getting my Zelle transaction approved.
Stupid is as Stupid does. Every day I receive and delete scam e-mails. I never open them.
It happen to me with chase they told me it was my account smh I was at work didn’t send any money anywhere . It’s like they blame me I lost 400 dollars to a stranger chase bank
The victim is at fault for doing what someone is telling you to do over the phone… you gave that money away for not understanding the product you are using.
I agree. If the only way these scams are successful is for the customer to be tricked into authorizing the transaction, then it's on customers to not give out info or to simply ignore Zelle texts or calls.
100% agreed. 💯
heres whos to blame: the victim who sent the money