How to fix your WordPress website not sending emails or going to spam - WordPress SMTP tutorial

Поділитися
Вставка
  • Опубліковано 19 жов 2024

КОМЕНТАРІ • 76

  • @_jimmyrose
    @_jimmyrose  4 роки тому +1

    If you have trouble with any part of the video let me know which part!

    • @MichelleFacibeni
      @MichelleFacibeni 4 роки тому

      Hi Jimmy, can you use gmail instead of sendgrid - what are the pros and cons of this?

    • @_jimmyrose
      @_jimmyrose  4 роки тому +1

      @@MichelleFacibeni Yeah you can. I just prefer to keep this stuff in a separate service. If a site was compromised they'd be able to send mail from your Gmail, potentially ruining your email reputation.
      It also has rate limits.
      If you choose Gmail in the settings of the WP Mail SMTP plugin, it will walk you through the setup

    • @mettajennifer
      @mettajennifer 4 роки тому

      @@MichelleFacibeni Also Gmail can market to you based on your email content, so for privacy reasons some people don't want to use it.

  • @zazoomatt
    @zazoomatt 2 роки тому

    Jimmy ! I used this video to get the simple form to WORK. CAN NOT THANK YOU ENOUGH. Developed a WP site for a Low-NO cost Community that really just needed basic email form data. This is BIG for them as they now will be forwarded all the emails to the gmail account they have already. Bless you DUDE Jimmy

    • @_jimmyrose
      @_jimmyrose  2 роки тому

      Damn that's awesome to hear Matt happy it helped!

  • @MukeshKumarFilms
    @MukeshKumarFilms 2 роки тому +1

    Hi Jimmy thanks for your video. It's really appreciated work. I have seen your video full without missing any step and I have done all thing same but Unfortunately still I receive emails in junk. Can you please help me? How it's not working?

    • @_jimmyrose
      @_jimmyrose  2 роки тому

      It's too hard to say without seeing your setup. I'd recommend getting a consultant to take a look

  • @brandonmitchell7033
    @brandonmitchell7033 2 роки тому +1

    How smooth this video rolled out for me. I already used WP, CF, and intended on completing the SMTP with the same plugin.
    Great video man, so informative and exactly what I needed.

    • @_jimmyrose
      @_jimmyrose  2 роки тому

      Happy to help Brandon. Love hearing stuff like that so thanks for letting me know

  • @joshdunham1070
    @joshdunham1070 3 роки тому +1

    This issue had me stumped for a few days. Your video got me back on track! Thanks bro!

    • @_jimmyrose
      @_jimmyrose  3 роки тому +1

      Glad to hear it! Sorry that you wasted a few days though :(

    • @ZombieLife
      @ZombieLife 3 роки тому

      I'm there now. This is video #193864861294761976249187924681924 and I'm hoping I can say what you said at the end of this so I don't have to go all office space on my computer

  • @mekinakiary6142
    @mekinakiary6142 2 роки тому

    you are a life savior this has helped me a lot most of the other tutorials out there were not working for me but this definitely did

    • @_jimmyrose
      @_jimmyrose  2 роки тому +1

      Brilliant I'm glad to hear it helped!

  • @nikkijam23
    @nikkijam23 3 роки тому +1

    THAAAAAAAAAAAANK you soooooo much for this video! i was stuck on this issue for days! 🙌🏼

  • @atikur5835
    @atikur5835 2 роки тому

    Thank you very much. Your tutorial helped me a lot.

  • @Macheinchina
    @Macheinchina 3 роки тому +1

    That's really helpful, appreciated!

  • @TylerHaag
    @TylerHaag 3 роки тому

    Any chance you ever use ElasticEmail through Cloudways as an SMTP? Maybe it's just easier to set up SendGrid every time you onboard a new mail customer?
    I set up currently run all my customer's website emails through my gsuite smtp server (so all their notifications come from my 1 business email), and I'm trying to figure out the most efficient way to get them the wordpress form submissions, but from themselves. Any advice appreciated!

    • @_jimmyrose
      @_jimmyrose  3 роки тому +1

      No I haven't sorry. I tend to avoid using gsuite due to daily limits and if something went wrong, it could destroy your email reputation

    • @TylerHaag
      @TylerHaag 3 роки тому

      @@_jimmyrose I appreciate the quick reply! Thank you, Jimmy. Last question, and to be clear, does that mean you use SendGrid on every site you manage emails for?

    • @_jimmyrose
      @_jimmyrose  3 роки тому +1

      @@TylerHaag I actually use postmark now (much better support and faster UI) but yeah I use it on every site

    • @_jimmyrose
      @_jimmyrose  3 роки тому +1

      @@TylerHaag and no worries at all Tyler!

  • @pawecioko9074
    @pawecioko9074 3 роки тому

    Hey Jimmy, thanks for that video. Good job!
    I have a question. Can we check in Sendgrid reports which e-mails (e.g. transactional) have been delivered or bounced? I mean the list of e-mail addresses, not just the number of e-mails.

    • @_jimmyrose
      @_jimmyrose  3 роки тому

      Yeah each email should have a status, and any hard bounced emails should show in the block list
      It's worth mentioning that I no longer use sendgrid and have switched to postmark

  • @sebacatana
    @sebacatana 3 роки тому

    Thanks so much! Was really struggling with this. Saved me!

  • @awolowoprecious1902
    @awolowoprecious1902 3 роки тому +1

    Thanks a lot for this. I have a question though. My domain name is hosted by a hosting company that uses cpanel. Now i tried this method of yours and it seem not to be fully functional. Is there anything i should add or delete on my DNS record on cloudflare???

    • @_jimmyrose
      @_jimmyrose  3 роки тому +1

      I can't really answer that without seeing your setup. If your DNS is setup in cpanel you can create the necessary records there instead of cloudflare

    • @awolowoprecious1902
      @awolowoprecious1902 3 роки тому +1

      @@_jimmyrose Alright thanks. What i means by NOT FULLY FUNCTIONAL is that after following your video, i was able to recieve an email directly in my inbox after testing the email that it was successful. I then use the website via contact form to send an email but i didnt see anything in my inbox(it sends email before now just that it goes straight to the spam/junk).

    • @awolowoprecious1902
      @awolowoprecious1902 3 роки тому

      If I'm correct, I'll have to undo all the things have done as regarding my DNS in cloudfare to start the setup for my DNS in cpanel. Right??

    • @_jimmyrose
      @_jimmyrose  3 роки тому

      @@awolowoprecious1902 I can't know without seeing what you have done. From what I'm reading here I'd highly recommend engaging a web developer that understands DNS, as you have to get it right otherwise your website will stop working

    • @awolowoprecious1902
      @awolowoprecious1902 3 роки тому +1

      @@_jimmyrose I actually figured it out that day and was able to even teach people who at the end got it right. Your video was really helpful. Thanks a lot!💪

  • @maximecranshoff237
    @maximecranshoff237 3 роки тому

    I installed the wp mail smtp plug, did the configuration and the test email worked. But my contact form is still not working?

    • @_jimmyrose
      @_jimmyrose  3 роки тому

      That's not something I can really help with in UA-cam comments - there could be lots of things wrong. If you'd like to book in a consult shoot me a message at jimmyrose.me/contact

  • @longtalljenny2937
    @longtalljenny2937 3 роки тому

    Excellent video Jimmy, thank you! Quick question: How do you authenticate a gmail account? My client is using a gmail for his emails and they’re not being rec’d from his contact forms etc - so I figured Sendgrid would be a good way to go but I don’t know how to authenticate this?

    • @_jimmyrose
      @_jimmyrose  3 роки тому

      Thanks!
      You don't need to authenticate Gmail for this. All the setup is done in SendGrid. It's worth mentioning that I now use Postmark. It's a nicer product with better support

  • @sergioval2217
    @sergioval2217 3 роки тому

    Jimmy what's the difference between services like Sendinblue, mailgun, sendGrid and services like mailchimp and active campaing? can they be used at the same time? o you just pick one..

    • @_jimmyrose
      @_jimmyrose  3 роки тому +1

      The first lot are transactional. The second lot are for marketing.
      Transactional means emails sent based on an action. Like "someone signed up for my tool, so send them an email about their new account", or a password reset for example
      Some of the transactional services also include marketing tools though - just to muddy things up :)

    • @sergioval2217
      @sergioval2217 3 роки тому

      @@_jimmyrose mind blowing! Then again thanks Jimmy great info, saved me a real deal of time and google search

    • @_jimmyrose
      @_jimmyrose  3 роки тому +1

      @@sergioval2217 No worries. Glad to help :) Thanks for dropping in your comments

  • @kylexy9622
    @kylexy9622 3 роки тому

    Great info Jimmy. Thanks for the rich info. I have one problem though. After following all the steps, my webmail does not receive emails from my Wordpress site anymore not even from the contact form on the website.

    • @_jimmyrose
      @_jimmyrose  3 роки тому

      Try the test email function in WP Mail SMTP settings. Then see if you can see the email in activity in SendGrid. You might need to wait 10 minutes after trying for it to show up.
      If it's not in SendGrid, it means the problem is in the plugin config
      If it's in SendGrid, it means the problem is in your SendGrid setup

    • @kylexy9622
      @kylexy9622 3 роки тому

      @@_jimmyrose Thanks. The test mails all show up in SendGrid. But those I test send to a Gmail email address all go through, but those I send to my webmail don't. They are marked as "not delivered" in the SendGrid activities log.

    • @_jimmyrose
      @_jimmyrose  3 роки тому

      @@kylexy9622 sounds like they are being spammed or blocked. It probably means you haven't setup your sendgrid DNS records properly

  • @DK.Omar.
    @DK.Omar. 2 роки тому

    Thank you so much.. I Used WPForm and then because that one problem I started to use Fluent Form + Fluent SMPT but still have this one problem:
    when i am as an admin trying to test it its working.. when i use my web browser yes it sends and working fine but:
    when i use different devices pc, mobile, ipad or even (my own same pc but as (Incognito), it doesnt sent anything in fact the same (SEND bottom) has underline loading thing keep looping over and over but not sending.. please help!

    • @_jimmyrose
      @_jimmyrose  2 роки тому +1

      Sounds like a technical problem with the website itself. You'll likely need to a developer to sort that out

    • @DK.Omar.
      @DK.Omar. 2 роки тому

      I was wondering if there is a video explaining how to fix this.. but i couldnt find the right video yet and im still searching as for now i cant affoard to fix this thats why im trying to do it myself

    • @_jimmyrose
      @_jimmyrose  2 роки тому +1

      @@DK.Omar. It sounds like a very specific problem, so I don't know if you'll find what you're looking for. I'd start by disabling all other plugins to see if one of them is causing the problem

    • @DK.Omar.
      @DK.Omar. 2 роки тому

      @@_jimmyrose thank you so much 🙏🏻.. i will try that..🌹

  • @dummyhike4999
    @dummyhike4999 3 роки тому

    Hey Jimmy!
    Thanks for sharing this awesome video. I just registered for an account but SendGrid hasn't provided me the access yet. the system says 'You are not authorized to access SendGrid, please contact', can you please help?
    Thanks again.

    • @_jimmyrose
      @_jimmyrose  3 роки тому

      Hey Ahmed. Try Postmark. I've actually switched to them since creating this video. Great service

    • @dummyhike4999
      @dummyhike4999 3 роки тому

      @@_jimmyrose Thanks, do they a free plan? Cause I can't find one.

    • @_jimmyrose
      @_jimmyrose  3 роки тому

      @@dummyhike4999 oh good point. There is a developer plan that has 100 per month free, but I'm not sure what the limitations are

    • @dummyhike4999
      @dummyhike4999 3 роки тому +1

      @@_jimmyrose Thanks Jimmy. You are awesome.

    • @_jimmyrose
      @_jimmyrose  3 роки тому +1

      @@dummyhike4999 haha thank you sir!

  • @alimaster5292
    @alimaster5292 3 роки тому

    I have hostgator does mean its DNS host ?

    • @_jimmyrose
      @_jimmyrose  3 роки тому

      If you got your domain through hostgator then yeah the dns is probably there

  • @nolimip
    @nolimip 3 роки тому

    You are my hero 👍👍👍

  • @sergioval2217
    @sergioval2217 3 роки тому

    I am kind of a noody here... why not use gmail?

    • @_jimmyrose
      @_jimmyrose  3 роки тому +1

      I really just don't like using my gmail account for SMTP. Systems like Postmark (what we use now - I switched since recording this video) and SendGrid are made for handling deliverability.
      There are also sending limits with Gmail.
      That said if you're only using it for a contact form or something super low volume, Gmail is fine.

    • @sergioval2217
      @sergioval2217 3 роки тому

      @@_jimmyrose Nice Mate!, What is your take in using siteground SMTP? any ways I will be trying SendGrid

    • @_jimmyrose
      @_jimmyrose  3 роки тому +1

      @@sergioval2217 Web host email has been consistently trash for us and basically everyone I know. It's way more likely to end up in spam. I'd just grab the free Postmark plan

    • @sergioval2217
      @sergioval2217 3 роки тому +1

      ​@@_jimmyrose Great info Jimmy! I appreciate it, I'll be implementing it

  • @alimaster5292
    @alimaster5292 3 роки тому

    This is good but you didn't show us how to send email through sendgrid

    • @_jimmyrose
      @_jimmyrose  3 роки тому

      Not sure what you mean. It's the exact steps to get WordPress to send email through SendGrid.

  • @machmutdoener
    @machmutdoener 3 роки тому

    I am too stupid i guess.... it just wont send a mail even though i did everything that you did too...

    • @_jimmyrose
      @_jimmyrose  3 роки тому

      You might have a bigger problem with your site. If it doesn't work after this, you'd likely need a developer to take a look

    • @machmutdoener
      @machmutdoener 3 роки тому

      @@_jimmyrose alright, thx anyway