The only quality issue I can think of with Fendi is the sequins Gwenny. Sequins have caused a few problems. But this is the first case if a glazing issue I’ve heard about? Glad it’s all sorted and fixed now!
I should've mentioned the sequins, they really are the only things I've heard people having trouble with. I'm relieved it's sorted and I can happily continue to feed my Fendi fever with more Fendi! ✨
Hey Gwenny! I haven't heard of any issues at all with Fendi quality issues. I am glad you got it sorted and I agree I would not have paid anything for repair. As you say it is much easier to have a SA who can just deal with it all for you. x
Fendi customer service is the best. My SA (Jamie) is so great, and everyone at the store closest to me is absolutely wonderful. They keep me returning to the brand!
I’ve never heard anyone talk about issues with Fendi, so a little shocked. Glad you sorted the issue with the bag and payment. Definitely wouldn’t want to pay for repairs on bag less than a year old. It’s such a cute lil bag.
I really do think it must be a one-off, I've seen nothing else apart from some sequin shenanigans.✨ It's honestly one of my faves, soooooo useable and fun! 💕
I'm so glad this all worked out and you have her back!! 😊I haven't heard of any Fendi quality issues either. It's always Chanel or LV that people talk about online. I'm surprised the CA talked about it like it was a known issue, but I suppose they hear everything coming down from corporate. 💕
I wonder if the CA actually said that as a knee-jerk reaction and not because she *believed* it? 🤔 The *only* Fendi quality issues I've seen spoken about out here on the interwebs is around the sequin baguettes. ✨ I'm delighted to have her home, I'm even more delighted I didn't have to pay for the repair! 😉💕
I bought a mini light pink sequinned baguette in November 2022. I wore it for the first time to a Christmas dinner and a friend notice two sequins on the floor from the bags. I picked them up and could not see where the sequins had fallen from the bag. Wore it one more time and about three or more sequins fell off. In January I contacted Fendi Canada and they said to send it to my local store which turned out to be Vancouver Fendi. Vancouver received the bag and said they could return it by end of February. I was out of the country until late April so I contacted Vancouver office and asked for my bag to be sent to me when I returned. I talked to Vancouver office upon my return and the Vancouver office said they had trouble sourcing the sequins. Yes I sent the sequins I had found on the floor😢to Vaouver with the bag but they were not enough to make the repair. So there a few firm emails and discussions with Vancouver office. Eventually they found the proper sequins and the bag returned to me at the end of June 2023 I believe. The assistant manager in the Vancouver store was very helpful in this process. Bottom line, my sequinned baguette shed sequins on the first occasion that I wore the bag and although Fendi originally said they could repair by end of February then they could not make the repair because they had run out of sequins. Really……run out of sequins. 😂
Run out of sequins?! 😒✨ That's crazy! Sequins do seem to be the quality exception, I know Dayle's had trouble with hers, and some of her subscribers have said the same. Sorry you had that trouble too. I hope yours is perfect now! 💖👌🏼
Ugh 😩 I just bought the purple sequin medium baguette. There’s a couple of issues with it & I’m worried about this happening as well. I’m leaning towards returning it & picking a different bag. I’m in Canada too.
Sorry you've had that experience too@@HandbagDivaI hope you've returned it by now. I'd love the pink sequins but know I'll hate it if there's any problems. 💕
So glad she's back! Good for you for calling and checking with customer service. And the lion 🦁 is doing detective work now?! One of these days I will see a mini baguette IRL ❤
PHEW! As I was advised at a young age - if you don't ask, you don't get! I was surprised he went off and did that unprompted! 🦁🔎 You'll see one, and you'll fall for it in exactly the same way I did. 😉
So glad it all came right! 💕 I’ve always had good experiences with Fendi customer services but then I’ve never had to sort out a repair as so far I’ve had no quality issues! But like you say they do seem usually non existent 🤨 Let’s really hope it is a one off. Valentina is indeed the best CA! I’ve just recommended her to someone this very week and I believe they have ordered something 💕
Yes, it really does seem to be a one-off. The Lion found one video about quality issues with the baguette (not-sequins, there are a few of those) but the UA-camr said she'd basically trashed it so not really quality issues! 🙄 I had a comment from Nicola to say she's ordered a pink mini baguette like yours with Valentina! She's truly the best and she's out there, spreading the Fendi joy! 😘💕
@@judis6224 It's from Shakespeare's Julius Caesar. The full quote is, "Et tu, Brute?" which means something equivalent to, "And you, Brutus?" (Brutus being another character). It's a moment when Caesar is betrayed by several people, including Brutus who he thought was on his side.
LV really takes the cake when it comes to repairs, it's ridiculous they charge for replacing those buttons! Hope she come back to you in perfect condition sooooooon! 🤗💕
Gwenny I’m glad she’s back with you and so glad you investigated and made sure your repair was gratis. I might have just paid 🤦♀️. Thanks for info and sharing 👛🙏🛍️🚢
It didn't seem right that I'd have to pay, given she wasn't even a year old. If it happened again in 5 years then yes, I'd get the card out to keep her pristine! 💳😘
“Et tu, Fendi ?”. 🤣🤣👏🏻. Goodness…so glad you called customer service. It does seem that they should have fixed it no charge from the start, but it all ended well 🥰🥰. Ah yes…moving house… and herding cats? 🤣🦁. I remember that story. We are about to move half way cross country but I’m leashing the puppy straight away. 🙄🐶. Enjoy your repaired beauty!!
You get it! 😉 As I was taught at a young age: if you don't ask, you don't get! OMG we're still not over it, The Lion still talks to Lily about her behaviour ESPECIALLY after she went missing for 5 days! 🦁😳 Keep your pupper close 🐶🤗💕
I had the same issue, except it was with my Fendi sunglasses purchased at Solistice. The screw came loose on one side of the sunglass which caused it to fall off my face , while wearing it. I only owned it for 2 weeks and wore it for a total of 5 days. And they were a very expensive pair of sunglasses too 😮
I’m shocked at how much they would of charged you to begin with! Good gravy that’s hardly a five minute job. I bought the glazing stuff and the heat gun from Amazon several years ago to repair my older LVs that LV would not repair. It’s a win win if you ask me. I would of been doing what you did. And agree with you 100% about how they handled the repair and whether you would buy again. I would of been livid if they said it to me. Glad it worked out!! I see a little purple peeking out of that hot pink too and it looks fab. Great combo colors
Oh wow! You're braver than me! 🔥🫣 I was surprised at the cost, I'm so glad I questionned it. Confidence in the brand restored! 🤩 I'm loving a pink & purple moment right now! 🩷💜
@@StyledByGwenny I’m one of those that will try something at least once to see if its possible. Comes from necessity, the mother of invention. I grew up poor. Needed to learn a lot of skills to manage. And now, things are so so much better. I’m a lot older and my skill level has improved. I of course give all glory to God. However, I do venture out and try newer things quite often. I am married to a man who is just the same. But polar opposites otherwise. Lol. We are a creative team but can’t work together..imagine that. I work fast pace, he is a slower version. Drives me nuts..lol. I saw a channel on here where a girl was repairing beat up LV bags and she had all the stuff to do it with. I heard others say that second hand LV’s don’t make it to the cutting floor for repair so, I fixed my own. I have cut up other bags and repurposed them in other projects, I think I showed you my side table I did with LV monogram. I love it. I even used the hardware on the table. I love crafting (not old school crafts, but repurpose stuff), so the imagination station runs at 100 miles per hour when I get started. I’m wondering why I have never been a purse designer since I have loved bags since I was just a child, ? That would be up my alley one day.
Oh nooooooo quality issues? That’s not good. 🙄 We should never have to pay. The money they charge for these bags should come with lifetime warranties! I haven’t even used mine yet and I almost have it a year. Glad you got it fixed free of charge. 😊
@@nikkilovesluxe You will love it! Hope it arrives soon! Gwenny recommended Valentina to me so was so happy to put you in touch with her! Spreading all the Fendi love and joy!! 💕
Collaborating to the success you deserve and feeding the algorithm! I don't know about you but I have happilly converted to the idgf about your opinion aspect of silliism... Yes it's a religion and everything... That's my demographic!!!!!
The only quality issue I can think of with Fendi is the sequins Gwenny. Sequins have caused a few problems. But this is the first case if a glazing issue I’ve heard about? Glad it’s all sorted and fixed now!
I should've mentioned the sequins, they really are the only things I've heard people having trouble with. I'm relieved it's sorted and I can happily continue to feed my Fendi fever with more Fendi! ✨
Hey Gwenny! I haven't heard of any issues at all with Fendi quality issues. I am glad you got it sorted and I agree I would not have paid anything for repair. As you say it is much easier to have a SA who can just deal with it all for you. x
I think it must be a one-off, I've seen nothing else apart from sequin shenanigans. ✨ A good client advisor is worth their weight in gold! 🌟
Fendi customer service is the best. My SA (Jamie) is so great, and everyone at the store closest to me is absolutely wonderful. They keep me returning to the brand!
It makes such a difference, doesn't it! A good client advisor is worth their weight in gold! 🌟
I’ve never heard anyone talk about issues with Fendi, so a little shocked. Glad you sorted the issue with the bag and payment. Definitely wouldn’t want to pay for repairs on bag less than a year old. It’s such a cute lil bag.
I really do think it must be a one-off, I've seen nothing else apart from some sequin shenanigans.✨ It's honestly one of my faves, soooooo useable and fun! 💕
I'm so glad this all worked out and you have her back!! 😊I haven't heard of any Fendi quality issues either. It's always Chanel or LV that people talk about online. I'm surprised the CA talked about it like it was a known issue, but I suppose they hear everything coming down from corporate. 💕
I wonder if the CA actually said that as a knee-jerk reaction and not because she *believed* it? 🤔 The *only* Fendi quality issues I've seen spoken about out here on the interwebs is around the sequin baguettes. ✨ I'm delighted to have her home, I'm even more delighted I didn't have to pay for the repair! 😉💕
She's a beautiful bag! Please keep us posted on how she wears.
Apart from that one thing, she's been resilient. I'll keep you updated now she's back in rotation 😘💕
I bought a mini light pink sequinned baguette in November 2022. I wore it for the first time to a Christmas dinner and a friend notice two sequins on the floor from the bags. I picked them up and could not see where the sequins had fallen from the bag. Wore it one more time and about three or more sequins fell off. In January I contacted Fendi Canada and they said to send it to my local store which turned out to be Vancouver Fendi. Vancouver received the bag and said they could return it by end of February. I was out of the country until late April so I contacted Vancouver office and asked for my bag to be sent to me when I returned. I talked to Vancouver office upon my return and the Vancouver office said they had trouble sourcing the sequins. Yes I sent the sequins I had found on the floor😢to Vaouver with the bag but they were not enough to make the repair. So there a few firm emails and discussions with Vancouver office. Eventually they found the proper sequins and the bag returned to me at the end of June 2023 I believe. The assistant manager in the Vancouver store was very helpful in this process. Bottom line, my sequinned baguette shed sequins on the first occasion that I wore the bag and although Fendi originally said they could repair by end of February then they could not make the repair because they had run out of sequins. Really……run out of sequins. 😂
Run out of sequins?! 😒✨ That's crazy! Sequins do seem to be the quality exception, I know Dayle's had trouble with hers, and some of her subscribers have said the same. Sorry you had that trouble too. I hope yours is perfect now! 💖👌🏼
Ugh 😩 I just bought the purple sequin medium baguette. There’s a couple of issues with it & I’m worried about this happening as well. I’m leaning towards returning it & picking a different bag. I’m in Canada too.
@@HandbagDivareturn it. It's not worth it.
Sorry you've had that experience too@@HandbagDivaI hope you've returned it by now. I'd love the pink sequins but know I'll hate it if there's any problems. 💕
Stick with Valentina! She’s got your back and she’s such a doll! So glad you have your beauty back with you!
She's a total babe! I count myself very lucky to have her! And my Mini Baguette back! ☺
Quite a story! So glad it turned out fine. 🧚♀️May you live Fendily ever after! 🌻
Fendily Ever After! I love it! 🤗💕
Glad it made it back to you safe and sound! Never fun when you get differing answers to a question like that.
EXACTLY! I can swallow an unwelcome message, as long as it's a consistent one! 😉
So glad she's back! Good for you for calling and checking with customer service. And the lion 🦁 is doing detective work now?! One of these days I will see a mini baguette IRL ❤
PHEW! As I was advised at a young age - if you don't ask, you don't get! I was surprised he went off and did that unprompted! 🦁🔎 You'll see one, and you'll fall for it in exactly the same way I did. 😉
So glad it all came right! 💕 I’ve always had good experiences with Fendi customer services but then I’ve never had to sort out a repair as so far I’ve had no quality issues! But like you say they do seem usually non existent 🤨 Let’s really hope it is a one off.
Valentina is indeed the best CA! I’ve just recommended her to someone this very week and I believe they have ordered something 💕
Yes, it really does seem to be a one-off. The Lion found one video about quality issues with the baguette (not-sequins, there are a few of those) but the UA-camr said she'd basically trashed it so not really quality issues! 🙄 I had a comment from Nicola to say she's ordered a pink mini baguette like yours with Valentina! She's truly the best and she's out there, spreading the Fendi joy! 😘💕
Glad for you that it turned out well 😊💕
Thank you Kaylhee, me too! 💕
@@StyledByGwenny your welcome
OMG, I say, "Et tu, Roxie?" all the time. 🤣 So glad it all worked out in the end and that you have your bag back. :)
Haha! Mark said "no one will get that" and now I can tell him he's wrong! 🤣 I'm relieved she's back, and didn't cost me more 💰
Well Mr. Lion underestimates the brilliance of your Fandabbies. I said it. 😂🦁😂
You'd think he'd know better @@KimberlyFairchild58 😆
What does et turn mean autumn Beckman?
@@judis6224 It's from Shakespeare's Julius Caesar. The full quote is, "Et tu, Brute?" which means something equivalent to, "And you, Brutus?" (Brutus being another character). It's a moment when Caesar is betrayed by several people, including Brutus who he thought was on his side.
❤ awesome and glad you got her back fixed . My lv wallet is still out for button repair going take 10 weeks for 100 ugh 🐈🐈⬛🐈🐈⬛
LV really takes the cake when it comes to repairs, it's ridiculous they charge for replacing those buttons! Hope she come back to you in perfect condition sooooooon! 🤗💕
Good for you to be persistent! Glad she is back home🌸
No messing when it comes to my bag babies! 😉💕
Gwenny I’m glad she’s back with you and so glad you investigated and made sure your repair was gratis. I might have just paid 🤦♀️. Thanks for info and sharing 👛🙏🛍️🚢
It didn't seem right that I'd have to pay, given she wasn't even a year old. If it happened again in 5 years then yes, I'd get the card out to keep her pristine! 💳😘
“Et tu, Fendi ?”. 🤣🤣👏🏻. Goodness…so glad you called customer service. It does seem that they should have fixed it no charge from the start, but it all ended well 🥰🥰. Ah yes…moving house… and herding cats? 🤣🦁. I remember that story. We are about to move half way cross country but I’m leashing the puppy straight away. 🙄🐶. Enjoy your repaired beauty!!
You get it! 😉 As I was taught at a young age: if you don't ask, you don't get! OMG we're still not over it, The Lion still talks to Lily about her behaviour ESPECIALLY after she went missing for 5 days! 🦁😳 Keep your pupper close 🐶🤗💕
Never hurts to be proactive. Glad everything worked out for you.
Not taking anything lying down when it comes to my bag babies! 🤣
Glad you got her back safely and sorted ❤
You & me both! And for no extra 💰🤩💕
I had the same issue, except it was with my Fendi sunglasses purchased at Solistice. The screw came loose on one side of the sunglass which caused it to fall off my face , while wearing it. I only owned it for 2 weeks and wore it for a total of 5 days. And they were a very expensive pair of sunglasses too 😮
Oh wow I hadn't heard about that happening with any sunglasses 😎 That's really bad luck, were you able to get them fixed? 💕
I’m shocked at how much they would of charged you to begin with! Good gravy that’s hardly a five minute job. I bought the glazing stuff and the heat gun from Amazon several years ago to repair my older LVs that LV would not repair. It’s a win win if you ask me. I would of been doing what you did. And agree with you 100% about how they handled the repair and whether you would buy again. I would of been livid if they said it to me. Glad it worked out!! I see a little purple peeking out of that hot pink too and it looks fab. Great combo colors
Oh wow! You're braver than me! 🔥🫣 I was surprised at the cost, I'm so glad I questionned it. Confidence in the brand restored! 🤩 I'm loving a pink & purple moment right now! 🩷💜
@@StyledByGwenny I’m one of those that will try something at least once to see if its possible. Comes from necessity, the mother of invention. I grew up poor. Needed to learn a lot of skills to manage. And now, things are so so much better. I’m a lot older and my skill level has improved. I of course give all glory to God. However, I do venture out and try newer things quite often. I am married to a man who is just the same. But polar opposites otherwise. Lol. We are a creative team but can’t work together..imagine that. I work fast pace, he is a slower version. Drives me nuts..lol. I saw a channel on here where a girl was repairing beat up LV bags and she had all the stuff to do it with. I heard others say that second hand LV’s don’t make it to the cutting floor for repair so, I fixed my own. I have cut up other bags and repurposed them in other projects, I think I showed you my side table I did with LV monogram. I love it. I even used the hardware on the table. I love crafting (not old school crafts, but repurpose stuff), so the imagination station runs at 100 miles per hour when I get started. I’m wondering why I have never been a purse designer since I have loved bags since I was just a child, ? That would be up my alley one day.
Imagination Station! Love it, @@nanaf3303
Sad that you had to go through all that! But it ended up being all ok which is a relief. I love your persistence! xxxxx
I don't mess around when it comes to my bag babies! 🤣💕 xx
Oh nooooooo quality issues? That’s not good. 🙄 We should never have to pay. The money they charge for these bags should come with lifetime warranties! I haven’t even used mine yet and I almost have it a year. Glad you got it fixed free of charge. 😊
Lifetime warranties would be AMAZING! Get that bag out and use it, you're going to love it! 🤗💕
“Squishy little joy” 🥰 “that can happen”…. oh no 😔 £260 😞 Glad it all turned out well 🖤
I'm trying to make "squishy little joy" my new nickname, but The Lion's having none of it! 🦁🫸🏻🤣
so happy for you
Thank you 🤗
Valentina is my sa and am patiently waiting for my pink mini baguette
I spoke to her today about the pink Mini Baguettes and she said one was on hold for someone, was that you?! Small world! We find our tribes! 😘💕
@@StyledByGwenny it sure was x
@@nikkilovesluxe YAY!
@@nikkilovesluxe You will love it! Hope it arrives soon! Gwenny recommended Valentina to me so was so happy to put you in touch with her! Spreading all the Fendi love and joy!! 💕
Never pay for something like that,under warranty,not very good material. 😊
That's exactly what my CA said! 🤗
These bags are not for your demographic. It just looks silly.
Thank you for commenting and feeding the hungry, hungry algorithm! ✌
@@StyledByGwenny Wow! Well I for one am happy to join you in supposedly looking silly as we parade around with our glorious mini baguettes! 🤣
You said it, @@ClaireLouiseLuxe
Collaborating to the success you deserve and feeding the algorithm! I don't know about you but I have happilly converted to the idgf about your opinion aspect of silliism... Yes it's a religion and everything... That's my demographic!!!!!