QSC TouchMix 16 - How to fix the software booting & restarting issue.
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- Опубліковано 10 лют 2025
- If you are having issues with the QSC TouchMix-16 where it fails to boot properly, or it restarts on you randomly, or keeps going into software update mode, then try this simple fix. It worked a charm for me. I found the solution on a forum so I applied my own method and fixed the issue after months of frustration. If this works for you please leave me a comment. If not, then call QSC for advice. Fingers crossed!
You are a life-saver! Thank you! I just dug this out of storage. A guy is driving 3 hours to buy it, so I thought I'd fire it up, and it was doing exactly what you described. It's now fixed!
Awesome info!!!!! Thank you so much. I had the same problem with my QSC Touchmix-8 and was wondering what was wrong. I was afraid that I would have to buy a new power supply since I tried my other Touchmix-8's power supply and didn't have that issue. You saved me from spending some money for nothing.
Thanks soooo much for sharing this! I ran into this problem last night at a tech rehearsal for a musical at my local theater. Almost lost my mind! Appreciate it!!!
Thank you! I'm glad it helped you out, nothing more frustrating than this happening when you're close to a show! All the best!
Thanks so much for putting up this video. Nearly had to cancel a gig last night as this exact problem happened to our touch mix 16. We managed to borrow a mixer though thankfully, so the gig went ahead. I thought it would be some complex software issue but followed your advice and the mixer booted up as normal. Thank you.
Thats awesome to hear! Glad it worked out for you. It was driving me insane when it kept happening, so far mine has held up well too. Thanks for the feedback! :D
I just stumbled across this video while looking for something else related to the touchmix and was like, hey I been having this exact power problem for the past few weeks! Happened at the last gig a few days ago and I was panicking at the start of the show and thought my mixer needed to be replaced. What I did was just unplug the connector and plug it back in to get it running but, now it's nice to see this video and to check the connector sleeves when it happens again. I wish more people would post their found solutions like this.
Thank you so much glad it helped!
I tried this today and it worked and booted up straight away, Thanks for this quick tip. I came back on the site to comment cos as the others have said this has saved me a new lead and headache. Lets hope it continues.
Thanks mate. We run the touchmix 16 at church. We have had several instances of the mixer randomly shutting down and trying to reboot. Not a good look !?
Your suggested simple fix makes sense of our symptoms.
Thanks very much.
Thank you,. I hope it works for you! Good luck! :-)
Fixed!! My cable had been super loose and now it is snug again. 3 Straight perfect power-ups! Unheard of for the last year. Anxiety level normalized! Thanks a ton! If I had listened to the tech support it would have cost me a new power cable and a trip to the local repair shop (who the hell around me works on these I could not tell you).
Excellent! Super happy for you! I hope you get many more years of enjoyment out of it! :D
Saved me $1500, thank you so much. QSC should man-up and replace the plugs for free.
You bailed my ass out. I have prayer on my lips, as I am in the worst venue for something to go wrong on my end. Thanks, brah.
Thanks for your video, it is very helpful. I got a same issue and random reboot by itself. Now it fixed.
Excellent! Glad it worked for you! :D
Thanks so much for this…I was having this same problem over and over!! Trying it tomorrow 👊🏾👏🏾🎉
Had this problem for 2 years. This fix worked like a charm, Thank you so much!
Note: It did require 1 extra reboot at 1st, probably to clear out it's last 'update firmware's state.
Excellent! Really happy this helped you out! All the best :)
Thank you fixed the problem perfectly also cleaned with a spray contact cleaner.
Fabulous! Glads it worked for you :D
Thanks! You've helped yet another user.
Awesome! Glad it helped!
you saved my day! Thank you!!!!!🤟
Great! I'm glad it worked!
Thank you for a quick vid that explained what happened to my QSC 16 too. It drive us mad on some days when I did not look into the connection cable. Let me try your tip, very worth a try. Thanks and have a good day :)
Thank you! Good luck, let me know if it helps :)
@@GlobegigMedia it's a small tip but great help. Many thanks
@@hungnguyen1850 Thank you!
I can not wait to try this today! I knew the cord was loose. Hell, I can not even touch the board without it turning itself off (I use the Ipad). If this works I will be pumped! I am definitely getting the "upgrade now" cycle, sometimes 8 or 9 times in a row before it will boot correctly. I will return with my results.
results?
Bang on!
you saved me ! Thank you so much
Awesome! So glad it's helped you out, I know how frustrating it can be! Happy days! :D
Thank you so much. I’ve got the same issue
Gonna try this tomorrow. Been having same issue
Hope it works out Christian, good luck.
Over time this would happen again even after the fix. I decided to slide in heat shrink tubing between each connector and the plastic housing. This was after pushing the contact points slightly inward. The connection feels much tighter now. Hopefully this solves it for good or at least for a longer period.
Edit- I didn’t heat up the tubing. They don’t seem to want to slide out. I hope that by putting them in there it closed the gap and prevents the contacts from bending out again
Thanks for this video, man. My TouchMix-16 wasn't even booting! The blue light around the knob would come on briefly right after connecting power, but then nothing would happen-and pushing the power button did nothing! The 6-pin connector was definitely more loose than the one on my TouchMix-8. After bending the pins back in place, the screen at least comes on and it starts to boot.
But now it won't finish booting! The "Loading" progress bar just stops shortly after half way. Anyone else ever had this problem?
Привет, да у меня такая же проблема, как его запустить?
@@antkash6779 Same problem
Saya jg mengalami hal yg sama btw adakah jln keluarnya
ThankYou 🙏
Спасибо братан, ты меня спас
Thank you! So glad it worked!
Off topic, but has anyone figured out a workaround for the iad ios 17 update issue of not being able ro move sliders on the app?
I suspected it was a power supply issue. The power supply on these things is the crappiest part of the design.