I’ve got 2 of the 28” and a 36” Big Guy. Have had some similar issues with the 28” Big Guys, but haven’t really figured out a better option yet. I’d love to hear what some others feel is a better option for surface cleaners.
+Curt Spencer hey Curt, have you gas any issues with the 36”? Does it have the same components as the 28”? I want to hear from others too and wish Whisper Wash would improve the design because I do like the surface cleaner.
Only issue with the 36” has been getting enough pressure. We have the 4 tip model. We dropped the tips to 15015’s I think? That got it getting enough flow from our 8gpm machine. Granted, we may not be getting full capacity from the machine we were running the 36” cleaner with, but it wasn’t an issue with the 28” models.
I have a Ching Chong wing Wong from eBay it’s 24” stainless and has a greaseable swivel which is very nice been using it for the last 4 years zero troubles
Hi Mike...I have an 8gpm machine and have had my big guy for 18 years. During that time, I have never had to replace the handles and my axle assembly after 18 years doesn't look like that. I run mine with hot water and each year I have to replace the cartridge and new bearing for the wheels and every two years I replace the brush. I was shocked to see your axle plate. It seems they are building the newer ones with cheaper materials for sure!
I have the 28" surface cleaner. I am new to this and haven't used it near as much. I just used it for 3 hours straight the other day and it was a champ. We did not SH on that job though so it may not rust like yours does, seeing that I don't use the corrosive stuff as much. Thank you for the warning. I will be looking into a new one and some replacement parts for the Big Guy so I can keep it going. If it adds up quick like yours I would like to go a different route.
I have a big guy. I have replaced the cartridge 2x in 12 months. Hit a rock once and my helper ran over a clump of grass. I am getting rust build up around flat area and the round housing. I previously had a 24” ground force whisper wash and loved it. I will probably go back to that again. I am running (2) 8 GPMs.
I surface clean quite a bit of residential concrete, and I use a Surfacemaxx Surface pro 15" with my 3gpm and its lasted over a year so far and works fantastic. Ill be getting a larger machine and surface cleaner come next year.
I use the BE 20 inch stainless surface cleaner. BE makes a 30 inch with a water broom, its stainless with castors, but the handle does drop to the ground when let go. No issues with my 20, although I run cold water @ 4 gpm
Like to give a little review if I may. I dont have a Big Guy just a 19 inch Classic. I replaced the plastic hood twice. Now I’m using the metal hood. It’s does great! The rivets would come out often I have replaced them with aluminum machine screws and loctight nuts and now no problems. Instead of replacing the gun I have zip tied the whip hose to the handle and replaced it with a quick connect plug and control it with the ball valve which I like it increased my flow.
I bought my first one in ‘21. I have two. As well as two classics. Other than issues that were my fault I find that they’ve been super reliable. I wonder if they changed their design. I run them pretty hard, and with heat.
Do what i did. Found a plastic/Perspex sign maker . 3 mm thick on the side & top. Centered a VM404 swivel, had a machinist make a 4 outlet circular base for the swivel, made my own bars. S/S elbows, 4 x 25025 1/4 meg nozzels, & away we go. Have been using it for about 15 yrs or so. Think I replaced 4 swivels over that time.
Man that’s crazy, mine is going on 3 years old and no issues. I agree on the axle assembly that it should be stainless. I modified mine with a 1/2” gun, hose and lawnmower knobs to break it down but no wear issues from using it regularly.
Hi, I'm getting ready to purchase equipment to start out in a pressure washing business. I had planned to purchase a 4400 psi, 4 gpm washer and a 20" surface cleaner but now I'm wondering if I should go with an 18" instead for better quality and efficiency. Can you advise me?
Having it sit on an open trailer set up also corrodes everything 10x quicker. I just bought one off of a buddy that was a year old and he had an open trailer unit everything was rusted out and needed to be replaced.
I literally just bought my second one today!! Lol I do a ton of flat work though. But I always feel like we are putting money into them.. I tried the steal eagle and hated it!! So I took it back and got the big guy.
@@AllAboutPressureWashing is like to do a collaboration video with you if your interested. I’m in Atlanta and I specialize in fuel center cleaning. Would love to chat one day.
Thank you for your review, I was just about to upgrade my surface cleaner to this Whisper Big guy 28" . Just changed my mind. I started my business watching your videos, great content, keep up the great work, just SUBSCRIBED
Have 2. One is 12months old other is 18months. I agree whole heartedly with this video. I would never EVER buy another. I could have bought 2 better ones for the money I have spent on fixing and replacing parts. They are fast tho, but expensive to keep running here in Australia.
Sorry to hear that and that is why I made this video - I would love to hear from the manufactuer about how they are going to improve these but until then, I just hate seeing people spend money on a product that is designed to fail!
@@AllAboutPressureWashing I think that is exactly it. It is designed to fail. From the steel frame to the bar. We have worn through one and lost all pressure as all the water was simply blowing out the end? Think they came up with an awesome product and then went hold on, we can get every part cheaper and then we can sell more and make more profit FOR US.
Good thing I saw this video. I just purchased a 9gpm machine and was going to get the big guy. I'm going to keep looking to see what other options are out there.
I would definitely give it another look, the folks at whisper wash have done some improvements to the newer models so I would do a little research, maybe contact their folks. Check out the other video I just made of the rebuild.
Mike That's some of the same issues I had on my Surface Cleaner as well what I did to fix my handles by sliding on two hoses over the handle put a bolt through it the two alloyed of the metal in the aluminum started a corrosion what I was told I haven't had any other problems since I insulated the handles I also sprayed mine down with a truck Rhino liner but mosmatic be the way to go stainless steel Surface Cleaner all the way if you are interested selling your old Surface Cleaner I'd be interested in buying it great video brother keep up the good work
+Road Dogs Dirt Relief That is a nice tip on the hose, thank you for sharing. Since I have rebuilt the surface cleaner, we are going to keep using it, it’s like brand new. Check out that video if you have an already.
Thank you for sharing this there is so many things to buy out here for the business and we run to evert thing that will do it all fast BUT is it good quality that will be worth our time and money. That's the question, so with that being said I have the Be 30 and saw this and was looking to get one you saved me time effort and money won't waste one dime keep sharing
+bryan vance I’ve actually been talking with the folks at Whisper wash and they are in the R&D stages of developing a new big guy surface cleaner. Looking forward to seeing what they have to offer.
@@AllAboutPressureWashing I'm just starting out and have a cheapy from Amazon right now but have been watching and studying and comparing the Mosmatic because that will be in my future. Yes, I've been subscribed for a while....👍
I have the next smallest size I think it's 28 in and it's a turd just like this one thank you for the warning though can't wait to see what you find out and switch manufacturers. They know better believe me they know better
Going on a 3rd calendar year of almost daily use of our big guy and I have yet to have any of these issues. The only downfall originally was placement on the trailer because it takes up so much space but we quickly resolved that and have a dedicated spot for it. We do not run heat or SH through the cleaner either. Yours has rusted out so bad that it's as if you had an sh leak that constantly dripped all over the unit. Very strange that you went through all of that you have. Definitely an unfortunate.
+Kevin Cupples we did not run any chemical through the surface cleaner, just water. But I think the harsh environment impacted the wear. Glad you have had a great experience - It is a great company that stands behind their product.
@@AllAboutPressureWashing What's up Mike? No I really haven't looked to much yet, I was thinking just something simple, down south has alot of concrete driveways, up here is more asphalt driveways. But I'm thinking of maybe cleaning pavers, and resealing. My partner does pavers so it's something that there is experience doing. Open to hearing suggestions
@@AllAboutPressureWashing I haven't gotten it yet but am going to get the 21".. I like that it has stainless steel casters. and 4..not just 2..much more maneuverable... maneuverability is a good thing.. especially on a surface cleaner
+dave mac hey Dave, have you contacted your distributor or whisper wash directly? I would be interested to know if you got any response back? Are you still using the Big Guy or have you switched up? Let me know.
@@AllAboutPressureWashing Im still using it, just replaced the wheels recently, I also use a little guy and whisper classic, have not found one I really like yet. good content on the video man
I looks like SH was spilled all over it.. that thing is abused and beat to shit.. you may wanna treat equipment better, looks an operator and employee issue not the surface cleaner
+Atomic935 agree to some extent but these aren’t cheap and they should be designed to handle the environment they are being manufactured to operate in hence why they are redesigning some of the components. Thank you for the input.
I ran one for a long time no issues great piece of equipment.. I wasn't trying to be disrespectful I just get straight to the point.. if employee's are treating your equipment like that they need to go.. I would have to agree with the design upgrades it needs it
I’ve got 2 of the 28” and a 36” Big Guy. Have had some similar issues with the 28” Big Guys, but haven’t really figured out a better option yet. I’d love to hear what some others feel is a better option for surface cleaners.
+Curt Spencer hey Curt, have you gas any issues with the 36”? Does it have the same components as the 28”? I want to hear from others too and wish Whisper Wash would improve the design because I do like the surface cleaner.
Only issue with the 36” has been getting enough pressure. We have the 4 tip model. We dropped the tips to 15015’s I think? That got it getting enough flow from our 8gpm machine. Granted, we may not be getting full capacity from the machine we were running the 36” cleaner with, but it wasn’t an issue with the 28” models.
I have a Ching Chong wing Wong from eBay it’s 24” stainless and has a greaseable swivel which is very nice been using it for the last 4 years zero troubles
Hi Mike...I have an 8gpm machine and have had my big guy for 18 years. During that time, I have never had to replace the handles and my axle assembly after 18 years doesn't look like that. I run mine with hot water and each year I have to replace the cartridge and new bearing for the wheels and every two years I replace the brush. I was shocked to see your axle plate. It seems they are building the newer ones with cheaper materials for sure!
I have the 28" surface cleaner. I am new to this and haven't used it near as much. I just used it for 3 hours straight the other day and it was a champ. We did not SH on that job though so it may not rust like yours does, seeing that I don't use the corrosive stuff as much. Thank you for the warning. I will be looking into a new one and some replacement parts for the Big Guy so I can keep it going. If it adds up quick like yours I would like to go a different route.
I have a big guy. I have replaced the cartridge 2x in 12 months. Hit a rock once and my helper ran over a clump of grass. I am getting rust build up around flat area and the round housing. I previously had a 24” ground force whisper wash and loved it. I will probably go back to that again. I am running (2) 8 GPMs.
+Jon Dykes thanks for the info and for watching! Good luck!
I surface clean quite a bit of residential concrete, and I use a Surfacemaxx Surface pro 15" with my 3gpm and its lasted over a year so far and works fantastic. Ill be getting a larger machine and surface cleaner come next year.
+Cashen thanks for replying! I am familiar with the surface cleaner you are using and it is a good one. What machine are you planning to upgrade to?
I use the BE 20 inch stainless surface cleaner.
BE makes a 30 inch with a water broom, its stainless with castors, but the handle does drop to the ground when let go.
No issues with my 20, although I run cold water @ 4 gpm
+Jim thanks For the info. We’ve had a few of those as well, in fact I think I have at least two in our storage unit that need new casters and swivels.
Like to give a little review if I may. I dont have a Big Guy just a 19 inch Classic. I replaced the plastic hood twice. Now I’m using the metal hood. It’s does great! The rivets would come out often I have replaced them with aluminum machine screws and loctight nuts and now no problems. Instead of replacing the gun I have zip tied the whip hose to the handle and replaced it with a quick connect plug and control it with the ball valve which I like it increased my flow.
It does help to rinse them off after ever use just like you would a 12v pump!
I bought my first one in ‘21. I have two. As well as two classics. Other than issues that were my fault I find that they’ve been super reliable. I wonder if they changed their design. I run them pretty hard, and with heat.
👊🏻
Do what i did. Found a plastic/Perspex sign maker . 3 mm thick on the side & top. Centered a VM404 swivel, had a machinist make a 4 outlet circular base for the swivel, made my own bars. S/S elbows, 4 x 25025 1/4 meg nozzels, & away we go. Have been using it for about 15 yrs or so. Think I replaced 4 swivels over that time.
I have made my own before, but it was a 48" dual swivel beast
Man that’s crazy, mine is going on 3 years old and no issues. I agree on the axle assembly that it should be stainless. I modified mine with a 1/2” gun, hose and lawnmower knobs to break it down but no wear issues from using it regularly.
Hi, I'm getting ready to purchase equipment to start out in a pressure washing business. I had planned to purchase a 4400 psi, 4 gpm washer and a 20" surface cleaner but now I'm wondering if I should go with an 18" instead for better quality and efficiency. Can you advise me?
Having it sit on an open trailer set up also corrodes everything 10x quicker. I just bought one off of a buddy that was a year old and he had an open trailer unit everything was rusted out and needed to be replaced.
I literally just bought my second one today!! Lol I do a ton of flat work though. But I always feel like we are putting money into them.. I tried the steal eagle and hated it!! So I took it back and got the big guy.
Good luck with that LOL!
@@AllAboutPressureWashing is like to do a collaboration video with you if your interested. I’m in Atlanta and I specialize in fuel center cleaning. Would love to chat one day.
@@jenkinsmonster Absolutely, hit me up next week
Thank you for your review, I was just about to upgrade my surface cleaner to this Whisper Big guy 28" . Just changed my mind. I started my business watching your videos, great content, keep up the great work, just SUBSCRIBED
👊🏻
Do you rinse your equipment with anit-chlor?
This will help protect it.
That's what we do.
+James Brown we rinse it with fresh water after each use. That is a good idea. Thank you
Thanks for the heads up! Great video as always!
+MrJangleZ thank you sir!
Why did you hate the steel eagle. Is the little big guy better. Thanks for your time.
I am 3 years late to the party. What surface cleaner (brand and model) have you since gone with? And what are your experiences and feedback on them?
BE
People refer to BE as disposable, but I've had virtually Zero issues with mine other than maintenance.@@AllAboutPressureWashing
Have 2. One is 12months old other is 18months. I agree whole heartedly with this video. I would never EVER buy another. I could have bought 2 better ones for the money I have spent on fixing and replacing parts. They are fast tho, but expensive to keep running here in Australia.
Sorry to hear that and that is why I made this video - I would love to hear from the manufactuer about how they are going to improve these but until then, I just hate seeing people spend money on a product that is designed to fail!
@@AllAboutPressureWashing
I think that is exactly it. It is designed to fail. From the steel frame to the bar. We have worn through one and lost all pressure as all the water was simply blowing out the end?
Think they came up with an awesome product and then went hold on, we can get every part cheaper and then we can sell more and make more profit FOR US.
Good thing I saw this video. I just purchased a 9gpm machine and was going to get the big guy. I'm going to keep looking to see what other options are out there.
I would definitely give it another look, the folks at whisper wash have done some improvements to the newer models so I would do a little research, maybe contact their folks. Check out the other video I just made of the rebuild.
Don’t forget to subscribe.
+Daniel Urias I thought I replied - give it a shot, they have made improvements
What 28 inch did you go with? Or what would you recommend
Do you guys use muriatic acid in your cleaning or are these stored in an enclosed storage with any muriatic products?
WW Extreme is awesome, it’s held up great, love it.
I will check it out, thanks for the feedback.
Mike That's some of the same issues I had on my Surface Cleaner as well what I did to fix my handles by sliding on two hoses over the handle put a bolt through it the two alloyed of the metal in the aluminum started a corrosion what I was told I haven't had any other problems since I insulated the handles I also sprayed mine down with a truck Rhino liner but mosmatic be the way to go stainless steel Surface Cleaner all the way if you are interested selling your old Surface Cleaner I'd be interested in buying it great video brother keep up the good work
+Road Dogs Dirt Relief That is a nice tip on the hose, thank you for sharing. Since I have rebuilt the surface cleaner, we are going to keep using it, it’s like brand new. Check out that video if you have an already.
Basically you have built you a brand new a few times. I was getting some work done and seen one in the shop in the same condition
Exactly - shouldn't have to rebuild something this soon!
Thank you for sharing this there is so many things to buy out here for the business and we run to evert thing that will do it all fast BUT is it good quality that will be worth our time and money. That's the question, so with that being said I have the Be 30 and saw this and was looking to get one you saved me time effort and money won't waste one dime keep sharing
I do alot of flatwork and I definitely won't be buying one of those after watching your video!! Thank you for sharing 💯
+bryan vance I’ve actually been talking with the folks at Whisper wash and they are in the R&D stages of developing a new big guy surface cleaner. Looking forward to seeing what they have to offer.
@@AllAboutPressureWashing maybe they can bring the price down? I know money is important and not everyone is a professional
Would you suggest the 24inch whisper washer for an 8gpm or a 20inch? Thank You!!
I'd give Mosmatic a serious look. They're all stainless and carry the price to prove it.
Thanks, I’ve had a few of those, will have to revisit. Price is not an issue, quality is. Thanks for your feedback, don’t forget to subscribe
@symplemynd57 what do you use?
@@AllAboutPressureWashing I'm just starting out and have a cheapy from Amazon right now but have been watching and studying and comparing the Mosmatic because that will be in my future. Yes, I've been subscribed for a while....👍
Thank you bro I was about to go buy want the same one that you sure but I change my mind thank you
Please tell me which one is the best
BE
I have the next smallest size I think it's 28 in and it's a turd just like this one thank you for the warning though can't wait to see what you find out and switch manufacturers. They know better believe me they know better
+Scott Preston Brown the smaller plastic ones are Kerry good
Really informative video, sounds silly but it's amazing what we can learn from another's experience.
Thanks for watching
And make sure to subscribe
@@AllAboutPressureWashing Been subscribed for a couple of months. Enjoy your content and effort.
Thank you for the experience and info. Sub'd.
+ollie bear thanks for watching and good luck with your business!
Going on a 3rd calendar year of almost daily use of our big guy and I have yet to have any of these issues. The only downfall originally was placement on the trailer because it takes up so much space but we quickly resolved that and have a dedicated spot for it. We do not run heat or SH through the cleaner either. Yours has rusted out so bad that it's as if you had an sh leak that constantly dripped all over the unit. Very strange that you went through all of that you have. Definitely an unfortunate.
+Kevin Cupples we did not run any chemical through the surface cleaner, just water. But I think the harsh environment impacted the wear. Glad you have had a great experience - It is a great company that stands behind their product.
Great review!! won't be on my list to purchase
+ryan a thanks Ryan
+ryan a hey Ryan, have you looked at any yet? What are you leaning towards?
@@AllAboutPressureWashing What's up Mike? No I really haven't looked to much yet, I was thinking just something simple, down south has alot of concrete driveways, up here is more asphalt driveways. But I'm thinking of maybe cleaning pavers, and resealing. My partner does pavers so it's something that there is experience doing. Open to hearing suggestions
looking for a 24" four castor surface cleaner is the ground force a good option?
Thank you
Time for a Mosmatic 😎
+MNpicker most likely - don’t forget to subscribe. Which one are you using? How long has it lasted?
@@AllAboutPressureWashing I haven't gotten it yet but am going to get the 21".. I like that it has stainless steel casters. and 4..not just 2..much more maneuverable... maneuverability is a good thing.. especially on a surface cleaner
@@MNpicker how did you like it?
@@hisnameisiam808 Amazing Machine 🤓👌
Thanks. I have the same one. 🤞🌪😎
They actually took care of it and are also redesigning some things
Just need some love 💗 been a fan of whisper wash
+John Z they are solid
I think I'll stick with a Mosmatic
👊🏻
same expereince
+dave mac hey Dave, have you contacted your distributor or whisper wash directly? I would be interested to know if you got any response back? Are you still using the Big Guy or have you switched up? Let me know.
@@AllAboutPressureWashing Im still using it, just replaced the wheels recently, I also use a little guy and whisper classic, have not found one I really like yet. good content on the video man
Steel and aluminum are not friends. They cause dissimilar metal corrosion.
+BMF Pressure Washing you are correct
Great video
Thank you, appreciate your support.
Thanks for watching
+9ineOneTwo Thanks for the comment - enjoy and subscribe!
I looks like SH was spilled all over it.. that thing is abused and beat to shit.. you may wanna treat equipment better, looks an operator and employee issue not the surface cleaner
+Atomic935 agree to some extent but these aren’t cheap and they should be designed to handle the environment they are being manufactured to operate in hence why they are redesigning some of the components. Thank you for the input.
I ran one for a long time no issues great piece of equipment.. I wasn't trying to be disrespectful I just get straight to the point.. if employee's are treating your equipment like that they need to go.. I would have to agree with the design upgrades it needs it
It all has to be all made out of stainless steal
Should be
In the business and won't be buying one of those.
+Dan Williams good move! Thanks for watching and don’t forget to subscribe!